📍 Job Overview
Job Title: Senior UX Designer (m/f/d) for tomedo.air - Full Remote Option Available
Company: zollsoft GmbH
Location: Jena, Hamburg, Berlin, Stuttgart, Frankfurt am Main, Munich, Germany (Full Remote Option)
Job Type: Full-time / Part-time (minimum 32 hours/week)
Category: User Experience (UX) Design / Product Design
Date Posted: September 30, 2026
Experience Level: Senior (7+ years)
Remote Status: Full Remote Possible
🚀 Role Summary
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Lead UX/UI design initiatives for tomedo.air, a new cross-platform practice management system, ensuring an intuitive and engaging user experience for medical professionals.
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Drive product discovery through direct customer interaction, conducting interviews and usability tests to understand user needs, workflows, and regulatory requirements within medical practices.
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Develop high-fidelity designs, from wireframes to interactive prototypes, translating complex functional requirements into user-friendly solutions that minimize the need for user manuals.
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Leverage AI tools (e.g., Claude Code, Figma Make) to prototype ideas, automate research, and develop innovative AI-powered workflows for the product.
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Collaborate closely with Product Management and Development teams, contributing UX insights to problem definition, solution design, prioritization, and overall product strategy.
📝 Enhancement Note: This role is positioned as a Senior UX Designer, indicating a need for significant autonomy, strategic input, and the ability to mentor or guide less experienced team members. The emphasis on direct customer interaction and understanding complex regulatory environments (healthcare) suggests a need for strong research and analytical skills beyond standard UI design. The explicit mention of AI tools points towards a forward-thinking approach to design processes.
📈 Primary Responsibilities
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Conduct in-depth user research, including interviews and usability testing, with doctors and medical assistants to uncover core needs, pain points, and workflow inefficiencies.
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Translate user insights and business requirements into compelling user interface designs, wireframes, user flows, and interactive prototypes for tomedo.air.
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Design visually appealing and highly functional interfaces that effectively present complex information while maintaining ease of use, even under time pressure in a clinical setting.
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Champion user-centered design principles throughout the product development lifecycle, ensuring that user needs are prioritized.
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Integrate AI capabilities into the UX design process, exploring and implementing AI-driven workflows for research, prototyping, and routine tasks.
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Collaborate effectively with cross-functional teams, including product managers, developers, and QA, to ensure successful implementation of design solutions.
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Contribute to product strategy discussions, providing UX perspectives on feature prioritization, roadmap planning, and market positioning.
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Actively participate in DesignOps, contributing to the development and refinement of design processes and components within a design system.
📝 Enhancement Note: The responsibilities highlight a blend of strategic product thinking and hands-on design execution. The mention of "design processes" and "DesignOps" indicates that the candidate will not only design but also contribute to the efficiency and scalability of the design function. The requirement to understand regulatory constraints is critical for the healthcare IT sector.
🎓 Skills & Qualifications
Education: University degree or equivalent qualification in UX, Communication Design, Human-Computer Interaction (HCI), or a related field.
Experience: Minimum of seven years of professional experience in UX design, with a strong preference for experience in designing products for medical professionals.
Required Skills:
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Proven expertise in User Research methodologies, including interviews, surveys, and usability testing, to gather actionable insights.
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Proficient in creating wireframes, user flows, and interactive prototypes using industry-standard tools (e.g., Figma).
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Strong UI design skills with an understanding of visual hierarchy, information architecture, and best practices for complex data presentation.
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Experience with component-based design systems and a commitment to maintaining design consistency and scalability.
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Demonstrated experience in Product Discovery and translating research findings into impactful product decisions.
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Practical experience, for at least one year, in developing and implementing AI-assisted workflows for design tasks (prototyping, research, automation).
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Ability to manage ambiguity, prioritize effectively, and provide clear direction in dynamic project environments, even with incomplete information.
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Excellent German language proficiency (minimum C1 level) for effective communication with customers and internal teams.
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Strong analytical thinking and problem-solving skills.
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Excellent communication and interpersonal skills for cross-functional collaboration. Preferred Skills:
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Experience with AI tools such as Claude Code and Figma Make for prototyping and workflow automation.
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Familiarity with DesignOps principles and practices.
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Experience within the healthcare IT sector and understanding of medical regulations.
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Exposure to agile development methodologies.
📝 Enhancement Note: The "seven years" benchmark for UX experience, combined with the "Senior" title, suggests the need for a candidate who can operate independently and potentially lead design efforts. The AI requirement is specific and time-bound ("at least one year"), indicating a focus on practical application rather than just theoretical knowledge. German language proficiency is a hard requirement.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
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Showcase a minimum of 3-5 complex UX design projects, ideally demonstrating end-to-end product development from initial research to final design.
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Include case studies that clearly articulate the problem, your role, the design process, key decisions, and quantifiable outcomes or user impact.
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Highlight specific examples of user research conducted, including methodologies used and insights gained.
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Demonstrate your ability to design for complex information environments, such as medical software, where clarity and accuracy are paramount.
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Showcase your experience with prototyping tools and how prototypes were used for validation and iteration. Process Documentation:
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Provide examples of how you have contributed to or improved design processes, particularly within a team context or through DesignOps initiatives.
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Illustrate your approach to integrating AI tools into your design workflow and the benefits achieved.
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Detail your experience in collaborating with product management and development teams, showing how you bridge the gap between user needs and technical implementation.
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Include examples of how you've managed conflicting priorities or evolving requirements in previous projects.
📝 Enhancement Note: For a senior role, the portfolio should not just showcase final designs but the strategic thinking, research rigor, and process maturity behind them. Demonstrating experience with AI in a practical design context is a key differentiator. The ability to articulate process improvements is also crucial for a senior-level candidate.
💵 Compensation & Benefits
Salary Range: Based on the "Senior" title, 7+ years of experience, and the German market for specialized UX roles, a competitive salary range for a Senior UX Designer in Germany would typically fall between €65,000 and €90,000 annually. This can vary based on specific qualifications, location within Germany (though remote reduces some location impact), and the company's compensation philosophy.
Benefits:
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Super Team: Emphasis on a supportive and collaborative work environment.
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Flat Hierarchies: Opportunities for direct impact and quicker decision-making.
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Job Crafting/Flexible Workplace Design: Autonomy in shaping one's role and work environment.
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Flexible Working Hours: Adaptability to personal schedules, facilitating work-life balance.
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Professional Development: Opportunities for continuous learning and skill enhancement.
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Home Office/Mobile Working: Full remote work capability or flexibility to work from various company co-working spaces.
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Team Events: Regular social activities fostering team cohesion and camaraderie.
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Company Pension Scheme: Financial planning support for the future.
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Health & Wellness Support: Promotion of physical and psychological well-being.
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Free Fruit and Drinks: On-site amenities to support employee comfort and health.
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Job Bike Leasing/Jobrad: Eco-friendly commuting options and personal benefits.
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Employee Discounts: Perks and savings on various products and services.
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Fitness Studio & Sauna Access: Wellness benefits for physical health.
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Yoga and Training Courses: On-site or subsidized wellness and skill-building activities.
Working Hours: Minimum of 32 hours per week is ideal, with overall flexibility offered.
📝 Enhancement Note: The salary estimate is based on industry benchmarks for senior UX professionals in Germany, considering the high demand for specialized skills and the company's location in major German cities. The benefits package is extensive, indicating a strong focus on employee well-being, work-life balance, and professional growth, which are attractive to experienced professionals.
🎯 Team & Company Context
🏢 Company Culture
Industry: Software Development, Healthcare Technology (specifically medical practice management software). Zollsoft GmbH is positioned as an innovative, creative, and family-run company.
Company Size: While not explicitly stated, the mention of a "four-person UX team" and a "team of developers and product management" suggests a mid-sized company, likely between 50-250 employees, typical for a growing software firm with established products and new initiatives like tomedo.air.
Founded: "Not quite so young" implies a company with some history, likely founded more than 5-10 years ago, providing stability alongside its startup-like atmosphere for new projects.
Team Structure:
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The UX team consists of four members, suggesting a collaborative environment where a Senior UX Designer can provide mentorship and leadership.
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The role involves close collaboration with Product Management and Development teams, indicating a cross-functional, integrated approach to product creation.
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Reporting structure is likely within a Product or Design department, with clear lines of communication to leadership. Methodology:
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User-centered design approach, driven by direct customer interaction and research.
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Agile development methodologies are implied by the collaborative nature with development and product management.
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Emphasis on innovation and leveraging new technologies like AI in design and workflows.
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A culture that values creativity, communication, and employee well-being.
Company Website: https://zollsoft.de/jobs/
📝 Enhancement Note: The company presents a dual identity: a stable, family-run business with an established product (tomedo®) and a dynamic, innovative environment for its new venture (tomedo.air). This blend offers both security and opportunity, appealing to professionals seeking impact and growth. The explicit mention of "cooperation instead of competition" points to a healthy team dynamic.
📈 Career & Growth Analysis
Operations Career Level: Senior UX Designer. This level signifies a professional who is expected to take ownership of significant design challenges, contribute strategically to product direction, and potentially mentor junior designers. They are expected to be autonomous and capable of driving complex projects from inception to completion.
Reporting Structure: The Senior UX Designer will be part of a four-person UX team and will collaborate closely with Product Management and Development teams. They will likely report to a Head of Product, Design Lead, or a similar managerial role within the product organization.
Operations Impact: The role has a direct impact on the success of tomedo.air by ensuring its usability and user adoption. By translating complex medical requirements into intuitive interfaces, this role will enhance user satisfaction, reduce training overhead, and contribute to the system's overall competitiveness in the healthcare IT market. The strategic input into product direction further amplifies this impact.
Growth Opportunities:
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Design Leadership: Potential to grow into a Lead UX Designer or Design Manager role as the tomedo.air project scales and the UX team expands.
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Specialization: Deepen expertise in AI-driven design workflows, healthcare UX, or product strategy.
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Cross-functional Expertise: Develop stronger skills in product management, agile development, and business strategy through close collaboration.
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Mentorship: Opportunity to guide and mentor junior UX designers, developing leadership capabilities.
📝 Enhancement Note: The "Senior" designation and the scope of responsibilities suggest that this role is a significant step for a UX professional, offering both immediate impact and long-term career development within a growing company and product line. The emphasis on AI integration also positions the candidate at the forefront of design technology trends.
🌐 Work Environment
Office Type: The company offers a hybrid model with the option for 100% remote work. For those who prefer an office setting or occasional collaboration, there are co-working spaces available in Erfurt, Leipzig, Berlin, and Hamburg. This provides flexibility and choice.
Office Location(s): While the primary headquarters might be in Jena, the availability of co-working spaces in Berlin, Hamburg, Erfurt, and Leipzig indicates a distributed workforce or a strategy to accommodate remote employees with physical touchpoints.
Workspace Context:
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Remote Flexibility: The 100% remote option allows for a personalized work environment, catering to individual productivity needs.
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Collaborative Spaces: Co-working spaces offer opportunities for in-person collaboration, team building, and networking with colleagues.
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Tech-Enabled: As a software company, it's expected that employees will have access to necessary hardware, software, and reliable internet infrastructure for both remote and office-based work.
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Company Amenities: Access to fitness studios, saunas, and on-site amenities like fruit and drinks contribute to a positive and healthy work atmosphere.
Work Schedule: Flexible working hours are a key benefit, allowing employees to structure their day around personal needs and peak productivity times, while still adhering to the minimum 32 hours per week requirement.
📝 Enhancement Note: The emphasis on full remote work and multiple co-working locations indicates a modern, distributed work strategy. This offers significant autonomy to the employee in choosing their ideal work environment, whether fully remote or hybrid, and supports a strong work-life balance, which is highly valued by experienced professionals.
📄 Application & Portfolio Review Process
Interview Process:
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Application Submission: Upload a comprehensive application including a cover letter, CV, and relevant academic and professional certificates (school, training, university, employment references).
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Initial Screening: HR will review applications to assess alignment with core requirements, particularly experience level and German language proficiency.
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Hiring Manager/Team Interview: A discussion with the UX team and potentially the hiring manager (Sabrina) to delve into your experience, design philosophy, and approach to user research and AI integration. Be prepared to discuss your portfolio.
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Portfolio Presentation & Technical Interview: A session where you present selected case studies from your portfolio, explaining your process, decision-making, and impact. This may include a practical design challenge or a deep dive into your AI workflow experience.
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Cross-functional Team Interview: An opportunity to meet with members of the Product Management and Development teams to assess collaboration style and technical understanding.
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Final Interview/Offer: A final discussion to confirm fit and extend an offer.
Portfolio Review Tips:
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Curate Strategically: Select projects that best showcase your senior-level capabilities, problem-solving skills, and experience with complex systems. Prioritize projects demonstrating direct impact and measurable results.
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Tell a Story: For each case study, clearly articulate the "why" behind your design decisions, the challenges faced, and the user-centric solutions you implemented. Use a narrative structure.
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Highlight AI Integration: Dedicate specific sections or examples to how you've used AI in your design process, detailing tools, workflows, and benefits.
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Quantify Impact: Wherever possible, include metrics, user feedback, or business outcomes that demonstrate the success of your designs.
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Be Prepared for Questions: Anticipate questions about your process, your experience with medical software, your approach to stakeholder management, and your thoughts on the future of UX with AI.
Challenge Preparation:
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Understand the Context: Be ready for a potential design challenge focused on a specific problem within medical practice management software, requiring you to apply your research and design skills under time constraints.
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Think Aloud: For any challenge, articulate your thought process, assumptions, and decision-making steps clearly. This is more important than the final deliverable itself.
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Focus on Process: Demonstrate your understanding of user-centered design principles, research methods, and iterative design.
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AI Integration: Consider how AI could be a part of your solution or process during a challenge, even if not explicitly required.
📝 Enhancement Note: The application process emphasizes thoroughness, requiring multiple documents. The portfolio review is a critical step, and candidates should prepare to showcase not just design skills but strategic thinking and practical AI application. The mention of specific co-working locations suggests these might be areas where in-person interviews or team interactions could occur.
🛠 Tools & Technology Stack
Primary Tools:
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Figma: Essential for wireframing, prototyping, UI design, and collaboration within design systems.
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AI Tools: Explicitly mentioned are Claude Code and Figma Make, indicating a need for proficiency in AI-assisted design, prototyping, and workflow automation.
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Prototyping Tools: Beyond Figma, likely includes other industry-standard tools for creating interactive prototypes.
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Design Systems: Experience working with and contributing to component-based design systems.
Analytics & Reporting:
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While not explicitly listed, a Senior UX Designer would benefit from familiarity with tools used for user analytics (e.g., Google Analytics, Mixpanel, Hotjar) to understand user behavior post-launch and inform design iterations.
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Experience interpreting data from user feedback platforms and bug tracking systems (e.g., Jira). CRM & Automation:
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Familiarity with CRM systems (like Salesforce, HubSpot) is beneficial for understanding customer data and sales processes, though not a primary requirement for this UX role.
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Understanding of workflow automation principles, especially as it relates to AI-driven processes.
📝 Enhancement Note: The explicit mention of Figma, Claude Code, and Figma Make highlights the company's focus on modern, AI-integrated design tools. Candidates should be prepared to discuss their experience with these specific technologies and their broader application in design workflows.
👥 Team Culture & Values
Operations Values:
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Collaboration: A strong emphasis on teamwork and mutual support ("Super Team," "Cooperation instead of competition"). This means actively sharing knowledge, providing constructive feedback, and working together to achieve common goals.
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User-Centricity: A deep commitment to understanding and serving the needs of medical professionals through direct customer interaction and rigorous research.
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Innovation & Forward-Thinking: Embracing new technologies like AI and actively exploring their application in design and product development.
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Quality & Craftsmanship: Striving for excellent design that is both functional and aesthetically pleasing, even in complex domains.
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Growth & Development: Encouraging continuous learning and providing opportunities for employees to advance their skills and careers.
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Well-being: Prioritizing the physical and mental health of employees through various benefits and a supportive environment.
Collaboration Style:
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Cross-functional Integration: Working closely with Product Management and Development, fostering open communication and shared ownership of product outcomes.
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Direct Communication: Encouraging direct dialogue with customers to ensure designs are grounded in real-world needs.
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Constructive Feedback: A culture where feedback is welcomed and used for improvement, both on designs and processes.
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Agile & Iterative: A flexible and adaptive approach to development and design, willing to iterate based on feedback and new insights.
📝 Enhancement Note: The company culture appears to be a blend of a stable, supportive family business and a dynamic, innovative tech startup. This combination aims to provide a secure yet stimulating work environment, valuing both individual well-being and collective achievement.
⚡ Challenges & Growth Opportunities
Challenges:
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Balancing Complexity and Simplicity: Designing for medical professionals involves managing a high volume of information and complex workflows while ensuring the interface remains intuitive and easy to use.
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Navigating Regulatory Requirements: Understanding and adhering to strict regulations within the healthcare industry can be challenging and requires meticulous attention to detail.
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Integrating AI Seamlessly: Effectively incorporating AI tools and AI-powered features into user workflows without creating additional complexity or friction.
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Driving Change in an Established Product: Contributing to the evolution of a successful product (tomedo.air) requires strategic thinking and the ability to influence direction while respecting existing user bases and market position.
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Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote or hybrid work environment.
Learning & Development Opportunities:
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Advanced AI in Design: Deepen expertise in leveraging AI for research, prototyping, content generation, and workflow optimization within UX.
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Healthcare UX Specialization: Become a subject matter expert in the unique challenges and opportunities of designing for the healthcare sector.
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Product Strategy & Leadership: Gain experience in influencing product roadmaps, contributing to business strategy, and potentially leading design teams.
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DesignOps Maturity: Contribute to building and refining efficient design operations processes for a growing team.
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Cross-functional Skill Development: Enhance understanding of software development lifecycles, product management frameworks, and business operations.
📝 Enhancement Note: This role offers significant opportunities for professional growth by tackling complex design challenges in a regulated industry and by being at the forefront of AI integration in UX. The company's commitment to development suggests ample resources for skill enhancement.
💡 Interview Preparation
Strategy Questions:
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"Describe a time you had to design a complex interface with a large amount of information. How did you ensure clarity and usability?" (Focus on Information Architecture, Hierarchy, and User Testing)
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"How do you approach user research for a new product, especially when dealing with specialized users like medical professionals?" (Highlight your research methodologies, direct customer engagement, and ability to extract actionable insights.)
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"Tell us about your experience integrating AI into your design workflow. What tools have you used, and what benefits did you achieve?" (Prepare specific examples of AI tool usage, workflow optimization, and quantifiable results.)
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"How would you balance the needs of different stakeholders (users, product management, development, regulatory bodies) when making design decisions?" (Emphasize your communication, negotiation, and decision-making process.) Company & Culture Questions:
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"What interests you about zollsoft GmbH and our mission to improve medical practice management with tomedo.air?" (Research the company's history, values, and the specific challenges of healthcare IT.)
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"How do you see yourself contributing to our collaborative and innovative team culture?" (Align your strengths with the described company values like cooperation, growth, and user-centricity.)
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"What are your expectations regarding work-life balance and flexibility, given our emphasis on remote work and flexible hours?" (Show appreciation for these benefits and how you manage your time effectively.) Portfolio Presentation Strategy:
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Structure is Key: Organize your presentation logically, usually by project. For each project: Problem -> Your Role -> Process -> Solution -> Results -> Learnings.
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Show, Don't Just Tell: Use visuals extensively – mockups, wireframes, user flows, prototypes. Explain why you made certain design choices.
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Highlight AI Use Cases: Dedicate a segment to how you've used AI in your design process, demonstrating practical application and impact.
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Quantify Impact: Use metrics to demonstrate the success of your designs. If direct metrics aren't available, use user feedback, usability test findings, or projected benefits.
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Be Ready for Deep Dives: Prepare to answer detailed questions about any aspect of your presented work, especially your research methodology and decision-making rationale.
📝 Enhancement Note: The interview process will likely focus on assessing both your technical UX skills and your strategic thinking, particularly your ability to leverage AI and work within a complex, regulated industry. Strong communication skills and a clear presentation of your portfolio are paramount.
📌 Application Steps
To apply for this Senior UX Designer position:
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Submit your comprehensive application online via the provided link, including your cover letter, CV, and all relevant certificates (school, training, university, and employment references).
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Tailor your Cover Letter: Clearly articulate why you are a strong fit for a Senior UX role, highlighting your 7+ years of experience, your understanding of complex systems, and your specific interest in healthcare technology and AI-driven design.
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Optimize your CV: Ensure your CV prominently features keywords related to UX design, UI design, user research, prototyping, AI workflows, DesignOps, and any relevant medical software experience. Quantify your achievements where possible.
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Prepare your Portfolio for Review: Select 3-5 of your most impactful UX projects. For each, create a case study that details the problem, your process, your contributions (especially regarding AI integration), and the outcomes. Ensure it's easily accessible (e.g., via a link) and visually appealing.
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Research zollsoft GmbH: Understand their mission, their existing product (tomedo®), and their new venture (tomedo.air). Familiarize yourself with their company culture and values as described.
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Practice your Presentation: Rehearse presenting your portfolio case studies, focusing on clear storytelling, articulating your design process, and highlighting your AI expertise. Be ready to answer challenging questions about your decision-making and problem-solving approaches.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates must have at least seven years of experience in UX design, ideally with medical software, and a relevant degree. Proficiency in German (C1 level) and experience with AI-assisted design workflows are required.