Senior UX Designer / Scrum Master - CHEC

📍 Job Overview

Job Title: Senior UX Designer / Scrum Master - CHEC

Company: Daimler Truck

Location: Portland, OR, US / Fort Mill, SC, US

Job Type: Full time

Category: User Experience (UX) Design & Agile Project Management

Date Posted: 2026-07-24

Experience Level: Senior

Remote Status: Hybrid

🚀 Role Summary

• Spearhead end-to-end user experience (UX) strategy and design for the complex Custom Hardware and Electronics Configurator (CHEC) web application.

• Serve as the primary Agile facilitator and Scrum Master for the CHEC Development/Operations team, promoting efficient and effective development cycles.

• Design intuitive workflows for intricate configuration tasks, including logic creation, PTO setup, and dash switch/gauge layouts, ensuring a high degree of usability and correctness.

• Drive the establishment and maintenance of reusable UX patterns, safety-oriented design standards, and a consistent design system across the platform.

• Leverage AI tools daily to accelerate UX research synthesis, persona development, ideation, and prototyping, while critically evaluating AI-generated outputs for quality.

📝 Enhancement Note: This role uniquely blends deep UX design expertise with Agile leadership, focusing on a highly technical and safety-relevant product. The emphasis on AI fluency indicates a forward-thinking team seeking to integrate cutting-edge tools for efficiency and innovation in the design and development process. The hybrid work model suggests a focus on collaborative team dynamics while offering some flexibility.

📈 Primary Responsibilities

• Own the complete UX design lifecycle for the CHEC web application, from concept development to high-fidelity prototyping and implementation oversight.

• Develop wireframes, interaction models, and high-fidelity prototypes for complex configuration features, translating user needs into intuitive interfaces.

• Conduct rigorous usability testing with diverse user groups including internal teams, dealers, and Truck Equipment Manufacturers (TEMs) to validate design effectiveness.

• Partner closely with React/.NET engineers to ensure seamless translation of designs into high-quality, functional software, maintaining design integrity.

• Facilitate core Agile ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, ensuring team alignment and productivity.

• Collaborate with Product Owners to refine backlog items, define clear acceptance criteria, and maintain a well-groomed product backlog.

• Proactively identify and help remove impediments that hinder the team's delivery progress, fostering an environment of continuous improvement.

• Champion and promote Agile best practices, Scrum principles, and a culture of continuous learning and adaptation within the development team.

• Ensure transparent communication regarding project progress, identified risks, and interdependencies to all stakeholders.

• Drive the adoption and integration of AI-augmented development practices across the team, exploring AI-assisted prototyping and design tools.

📝 Enhancement Note: The responsibilities highlight a dual focus: deep UX ownership for a critical, complex enterprise tool, and active Scrum Master duties. The explicit mention of AI tools and prompt engineering suggests that candidates must demonstrate practical experience and a willingness to innovate using these new technologies within established UX and Agile frameworks.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Software Engineering, Human-Computer Interaction, Design, or a related technical field.

Experience: Minimum of 7+ years of progressive UX design experience, with a significant focus on complex enterprise or technical web applications. Proven hands-on experience working within Agile/Scrum development environments.

Required Skills:

• Deep expertise in end-to-end UX design, including user research, interaction design, information architecture, wireframing, prototyping, and usability testing.

• Strong background in designing intuitive workflows for complex technical or configuration-based applications.

• Demonstrated proficiency and practical experience with AI-assisted design and research tools (e.g., Claude, ChatGPT, Midjourney, Figma AI features).

• Foundational prompt engineering skills, with the ability to craft effective prompts for research synthesis, content generation, and design exploration.

• Ability to critically evaluate AI-generated outputs and refine them to meet high UX quality standards and product requirements.

• Proven experience working in Agile/Scrum teams, understanding core principles and practices.

• Excellent facilitation, communication, and interpersonal skills, with the ability to guide discussions and build consensus.

• Familiarity with modern front-end development concepts, particularly as they relate to design implementation (e.g., understanding React or .NET implications). Preferred Skills:

• Prior formal experience serving as a Scrum Master or Agile Coach.

• Experience with configuration tools, complex product configurators, or engineering software.

• Familiarity with developing or working within React-based design systems.

• Certified Scrum Master (CSM) or equivalent Agile certification.

• Experience using AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) to support design-to-development handoff and collaboration.

• A proven track record of integrating AI tools into UX workflows to demonstrably accelerate research and design delivery cycles.

• Familiarity with prompt design principles for user-facing AI features or integrations.

• Experience with safety-relevant systems or highly regulated industries.

📝 Enhancement Note: The requirements emphasize a blend of established UX principles and cutting-edge AI proficiency. The "7+ years" suggests a senior individual contributor role. The preference for specific certifications and experience with AI coding assistants indicates a desire for candidates who are not only users but also advocates and integrators of AI in the development lifecycle.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 complex enterprise web application projects that demonstrate end-to-end UX ownership, from initial research and problem definition to final implementation and iteration.

• For each project, clearly articulate the user problem, your specific role and contributions, the design process followed (including user research, ideation, wireframing, prototyping, and testing), and the final solution.

• Highlight your experience with complex configuration workflows, logic creation, or systems requiring high data accuracy and user discipline.

• Include examples of how you established or maintained design systems, reusable UX patterns, or style guides to ensure consistency and scalability.

• Demonstrate your ability to work effectively with engineering teams, providing clear design specifications and ensuring high-fidelity implementation. Process Documentation:

• Within your portfolio, provide clear documentation of your design process, including user flows, wireframes, interactive prototypes, and findings from usability testing.

• Detail your experience with Agile methodologies, ideally showing how you contributed to backlog refinement, sprint planning, or impediment removal as part of a development team.

• For AI-integrated projects, include a section explaining how AI tools were used, what prompts were effective, how AI outputs were evaluated and refined, and the measurable impact on speed or quality.

• Present case studies that clearly articulate the business problem, the UX solution, and quantifiable results or improvements (e.g., increased efficiency, reduced error rates, improved user satisfaction).

📝 Enhancement Note: A strong portfolio is crucial for this role, given the emphasis on complex design challenges and the need to showcase AI integration. Candidates should prepare to walk through their projects, explaining their thought process, design decisions, and the impact of their work, particularly how AI enhanced their efforts.

💵 Compensation & Benefits

Salary Range: The starting salary range for this position is $117,000 to $150,000 USD per year.

Benefits:

• Financial: Annual bonus program; 401k company contribution with company match up to 6%, plus a non-elective company contribution of 3-7% depending on age.

• Time Off: Starting at 4 weeks of paid vacation; 13+ calendar holidays.

• Family Support: 8 weeks of paid parental leave.

• Health & Wellness: Employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness facilities at select locations.

• Professional Development: Tuition assistance and volunteer paid time off.

• Insurance: Short-term and long-term disability plans.

Working Hours: Standard full-time role, typically around 40 hours per week. The hybrid schedule requires 4 days per week in the office.

📝 Enhancement Note: The salary range provided is a starting point and will be determined by the candidate's knowledge, skills, and experience. The benefits package is comprehensive, reflecting a large, established organization committed to employee well-being and professional growth. The hybrid model (4 days in-office) is a key aspect of the work arrangement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Automotive Manufacturing & Technology. Daimler Truck North America (DTNA) is a leader in developing innovative solutions for sustainability and future driving technologies, including electric, hydrogen, and autonomous vehicles. Their brand portfolio includes Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services.

Company Size: DTNA is a large, established global organization with a significant presence in North America. This scale implies structured processes, robust infrastructure, and opportunities for large-scale impact.

Founded: Daimler Truck North America is part of the long-standing Daimler legacy, with a history of innovation and automotive leadership. The Custom Hardware and Electronics Configurator (CHEC) team specifically focuses on proprietary web-based tools crucial for their product customization.

Team Structure:

• The CHEC Dev/Ops team is a dedicated unit focused on a critical internal tool. The role of Senior UX Designer / Scrum Master suggests a lead individual contributor position within this team.

• The team likely comprises React/.NET engineers, Product Owners, and potentially other specialized roles.

• Collaboration is expected to be cross-functional, involving engineering, product management, and potentially user-facing teams like dealers and TEMs. Methodology:

• The team operates within an Agile/Scrum framework, emphasizing iterative development, continuous improvement, and efficient delivery.

• A strong focus on user-centered design, data-driven decisions, and leveraging AI for enhanced research, ideation, and prototyping workflows.

• Emphasis on safety-relevant design and ensuring correctness in complex configuration tasks.

Company Website: https://www.daimlertruck.com/

📝 Enhancement Note: Daimler Truck's commitment to innovation in future driving technologies, coupled with the CHEC team's focus on a complex, safety-critical tool, suggests an environment that values both cutting-edge development and rigorous execution. The emphasis on AI integration points to a culture that embraces new technologies to drive efficiency and competitive advantage.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior level, indicating significant autonomy and responsibility. The dual nature of UX Design and Scrum Mastery suggests a leadership path for individuals who excel in both technical design execution and process facilitation. It's an individual contributor role with significant influence over product direction and team methodology.

Reporting Structure: The Senior UX Designer / Scrum Master will likely report to a Product Manager, Engineering Lead, or a Director within the Digital Solutions or Product Development organization. Collaboration will be extensive with Product Owners and fellow engineers.

Operations Impact: The CHEC platform is critical for enabling sales and customization of Daimler Truck vehicles. By improving its usability and correctness, this role directly impacts the efficiency of dealers and TEMs, the accuracy of vehicle configurations, and ultimately, customer satisfaction and sales processes. The integration of AI is also poised to impact development speed and innovation capacity.

Growth Opportunities:

• UX Specialization: Deepen expertise in complex enterprise UX, AI-assisted design, and potentially UX leadership roles within other product teams.

• Agile Mastery: Transition into a dedicated Scrum Master, Agile Coach, or Product Owner role, leveraging extensive facilitation and process improvement experience.

• Technical Acumen: Develop a stronger understanding of React/.NET development and integration, potentially leading to hybrid technical/design lead roles.

• AI Integration Leadership: Become a subject matter expert within Daimler Truck on leveraging AI for UX and software development, potentially leading new initiatives or training programs.

• Product Strategy: Influence the strategic direction of the CHEC platform and contribute to broader digital transformation efforts within Daimler Truck.

📝 Enhancement Note: This role offers a unique pathway for growth by blending two in-demand skill sets. The company's investment in AI suggests that individuals who excel in this area will have significant opportunities for advancement and specialization within Daimler Truck's evolving technology landscape.

🌐 Work Environment

Office Type: Hybrid work model, requiring 4 days per week in the office and allowing 1 day remote. This structure is designed to foster "OneTeamBestTeam" culture and facilitate in-person collaboration.

Office Location(s): The position is open to applicants who can work in or relocate to Portland, OR, or Fort Mill, SC. Relocation assistance is not provided.

Workspace Context:

• Collaborative Environment: The hybrid model emphasizes in-person collaboration on designated office days, fostering team cohesion and spontaneous idea exchange.

• Tools & Technology: Access to modern development and design tools, including AI platforms, as well as standard enterprise software.

• Team Interaction: Opportunities for direct interaction with engineers, product owners, and other team members during office days, supporting rapid feedback loops and problem-solving.

Work Schedule: The role is full-time, with a standard 40-hour work week. The hybrid schedule dictates specific days for in-office presence, balancing focused work with collaborative team activities.

📝 Enhancement Note: The hybrid model is a significant factor for candidates. The expectation of 4 days in-office suggests a desire for strong team synergy and immediate collaboration, while the single remote day offers a degree of flexibility. Candidates should confirm their comfort level with this structure and the specific office locations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter call to assess basic qualifications, interest, and cultural fit.

• Hiring Manager Interview: In-depth discussion about experience, responsibilities, and alignment with the role's UX and Agile requirements.

• Portfolio Review & Technical Interview: Presentation of your UX portfolio, focusing on complex projects, AI integration, and design process. This may include technical questions related to UX principles, interaction design, and Agile methodologies.

• Team/Peer Interviews: Meetings with potential team members (engineers, Product Owner) to assess collaboration style, problem-solving approach, and cultural fit within the CHEC team.

• Final Interview: Potentially with a senior leader to discuss strategic alignment, long-term vision, and overall fit within Daimler Truck.

Portfolio Review Tips:

• Structure: Organize your portfolio logically, highlighting 2-3 of your most relevant and complex projects. For each project, clearly state the problem, your role, the process, the solution, and the outcomes.

• AI Integration: Dedicate a section or clearly mark how you've used AI tools. Explain specific prompts, how you evaluated outputs, and the impact on your workflow and results. Be ready to discuss the ethical considerations and limitations of AI in your design process.

• UX & Agile Blend: Showcase how your UX skills inform your Agile facilitation and vice-versa. Provide examples of how you've used UX insights to improve backlog items or how Agile constraints have influenced your design approach.

• STAR Method: Prepare to discuss your experiences using the STAR method (Situation, Task, Action, Result), especially for behavioral questions.

• Company Specifics: Research Daimler Truck, the automotive industry, and the CHEC tool's context to ask insightful questions and tailor your responses.

Challenge Preparation:

• Design Challenge: You may be given a small design problem or asked to critique an existing interface related to configuration or complex data entry. Focus on your process, not just the final output.

• Agile Scenario: Be prepared to discuss how you would handle common Scrum Master challenges, such as recurring impediments, team conflicts, or resistance to Agile practices.

• AI Prompting: Practice crafting prompts for UX tasks like user persona generation, competitive analysis synthesis, or ideation for new features.

📝 Enhancement Note: The interview process will likely test both your technical UX skills and your ability to lead and facilitate within an Agile framework, with a significant emphasis on your practical experience with AI tools. A well-prepared portfolio that clearly demonstrates AI integration is critical.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping: Figma (highly likely, given AI features), Sketch, Adobe XD, InVision.

• AI Design & Research Tools: Claude, ChatGPT, Midjourney, potentially specialized AI design assistants integrated into Figma or other platforms.

• Collaboration: Microsoft Teams, Slack, Jira, Confluence.

Analytics & Reporting:

• Web Analytics: Tools for understanding user behavior on the CHEC platform (specifics likely internal).

• Reporting Tools: Tableau, Power BI, or internal dashboarding solutions for tracking UX metrics and team performance.

CRM & Automation:

• CRM: While not directly customer-facing for this role, understanding how configuration data feeds into CRM systems might be beneficial.

• Development Stack: Familiarity with React and .NET is important for effective collaboration with engineers.

• Integration Tools: Understanding of how different systems (e.g., configuration tools, backend systems, potentially ERP) integrate is a plus.

📝 Enhancement Note: Proficiency with Figma and its AI capabilities is a strong indicator of success, given the emphasis on AI in the job description. Experience with AI coding assistants like GitHub Copilot or Cursor is also a significant plus, suggesting the team is embracing AI across the entire development lifecycle.

👥 Team Culture & Values

Operations Values:

• Innovation & AI Integration: A forward-thinking approach that embraces new technologies like AI to enhance efficiency, research, and design processes.

• User-Centricity: A deep commitment to understanding and serving the needs of users (TEMs, dealers, internal teams) through intuitive and effective design.

• Excellence & Quality: A dedication to delivering high-quality, reliable, and correct solutions, especially in a safety-relevant domain.

• Collaboration & Teamwork: A strong emphasis on working together as a #OneTeamBestTeam, fostering open communication and mutual support, particularly within the hybrid model.

• Continuous Improvement: A proactive mindset towards refining processes, adopting best practices (Agile, UX), and learning from feedback.

Collaboration Style:

• Hybrid Collaboration: A blend of in-person teamwork on office days for brainstorming and synchronous problem-solving, complemented by effective remote communication tools and practices.

• Cross-Functional Integration: Close working relationships between UX designers, Product Owners, and engineers, ensuring seamless communication and shared understanding of goals and challenges.

• Open Feedback Culture: Encouraging constructive feedback among team members to drive continuous improvement in both design and development processes.

• Process-Oriented: A structured approach to development and design, leveraging Agile methodologies and established UX processes to ensure efficiency and predictability.

📝 Enhancement Note: The company's stated value of building a "cleaner, safer and more efficient tomorrow" extends to their internal operations, suggesting a culture that prioritizes impactful, responsible work. The emphasis on AI integration indicates an appetite for technological advancement and efficiency gains.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity Management: Designing intuitive user experiences for highly complex, logic-driven configuration tasks within a safety-critical domain requires deep analytical skills and meticulous attention to detail.

• AI Integration Nuances: Effectively integrating AI tools into established UX workflows while maintaining quality, ethical standards, and critically evaluating AI outputs presents an ongoing challenge.

• Hybrid Work Balance: Maximizing collaboration and team cohesion within a hybrid model, ensuring effective communication and productivity across in-office and remote days.

• Bridging Design & Development: Ensuring seamless and accurate translation of complex designs into functional code, particularly with React/.NET, and fostering strong collaboration between design and engineering.

• Legacy System Evolution: Potentially working with or evolving existing systems (CHEC) while introducing new technologies and methodologies.

Learning & Development Opportunities:

• Advanced AI in UX: Opportunities to become a subject matter expert in applying AI for UX research, ideation, prototyping, and even code generation assistance.

• Scrum Mastery & Agile Coaching: Formal training and practical experience to develop into a certified Agile coach or lead other Agile teams.

• Deep Domain Expertise: Gaining in-depth knowledge of truck configuration, electrical systems, and safety standards within the automotive industry.

• Design System Leadership: Taking a lead role in evolving and maintaining the design system for enterprise applications.

• Cross-Functional Skill Development: Gaining exposure to .NET and React development processes, enhancing understanding of the engineering side of product development.

📝 Enhancement Note: This role offers a unique opportunity to tackle complex technical challenges at the intersection of UX design, Agile methodologies, and emerging AI technologies, providing substantial avenues for professional growth and specialization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex configuration tool or a system with intricate logic. What were the key challenges, and how did you ensure usability and accuracy?"

• "How have you leveraged AI tools in your UX design process? Can you walk us through a specific example, detailing the prompts you used, how you evaluated the AI's output, and the impact on your work?"

• "As a Scrum Master, how would you address an impediment where engineering is struggling to implement a complex UX design accurately due to technical limitations?"

• "How do you balance the need for rapid iteration with maintaining design quality and consistency, especially when using AI-generated assets?"

• "Describe your approach to conducting usability testing with diverse user groups (e.g., technical experts, less technical users). How do you synthesize feedback to drive design decisions?" Company & Culture Questions:

• "What interests you about Daimler Truck and the automotive industry, particularly in relation to technology and innovation?"

• "How do you see AI transforming the UX design field in the next 3-5 years, and how would you prepare a team for these changes?"

• "Describe your ideal team environment, especially within a hybrid work setting. How do you foster collaboration and a strong team culture?"

• "How do you stay updated on the latest UX design trends, Agile practices, and AI advancements?" Portfolio Presentation Strategy:

• Narrative Flow: Structure your portfolio presentation around compelling stories, clearly outlining the problem, your process, your solution, and the measurable impact.

• AI Showcase: Dedicate specific slides or sections to your AI integrations. Be prepared to show examples of prompts, AI-generated content, and your critical refinement process. Quantify the benefits if possible (e.g., "reduced research synthesis time by X%").

• UX Principles: Articulate the core UX principles guiding your design decisions and how they address user needs and business objectives.

• Agile Contribution: Briefly touch upon your role within Agile teams, demonstrating how you contributed to team velocity, backlog refinement, or impediment removal.

• Interactive Elements: If possible, have interactive prototypes ready to showcase. Be prepared for live critiques or discussions on specific design elements.

📝 Enhancement Note: Be ready to discuss your practical experience with AI tools in detail, not just theoretically. Quantifiable results and clear demonstrations of your problem-solving process, both in design and Agile facilitation, will be key differentiators.

📌 Application Steps

To apply for this Senior UX Designer / Scrum Master position:

• Submit your application through the Daimler Truck North America careers portal via the provided URL.

• Resume Optimization: Tailor your resume to highlight your 7+ years of UX design experience on complex enterprise applications, your proficiency with AI design tools and prompt engineering, and your experience in Agile/Scrum environments. Use keywords such as "UX Design," "Scrum Master," "Agile Facilitation," "AI-assisted Design," "Interaction Design," and "Enterprise Web Applications." Clearly list any relevant certifications (e.g., CSM).

• Portfolio Preparation: Ensure your portfolio is updated, showcases 2-3 complex, relevant projects, and explicitly details your use of AI tools in the design process. Prepare a concise presentation (e.g., 15-20 minutes) that walks through your key projects, focusing on problem-solving, process, and quantifiable outcomes.

• Interview Practice: Rehearse answers to common UX and Scrum Master interview questions, focusing on the STAR method. Practice articulating your AI integration strategies and be ready to discuss hypothetical scenarios related to design challenges and Agile facilitation.

• Company Research: Familiarize yourself with Daimler Truck's mission, values, product lines, and any recent news related to technology or sustainability. Understand the context of the CHEC tool and its importance within the organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.