Senior UX Designer / Scrum Master - CHEC

📍 Job Overview

Job Title: Senior UX Designer / Scrum Master - CHEC

Company: Daimler Truck AG

Location: Portland, OR, United States / Fort Mill, SC, United States

Job Type: Full time

Category: User Experience (UX) Design & Agile Project Management

Date Posted: September 07, 2026

Experience Level: 7+ years

🚀 Role Summary

• This hybrid role is approximately 70% Senior UX Designer and 30% Scrum Master, focusing on the Custom Hardware and Electronics Configurator (CHEC) web application.

• Owns the end-to-end user experience strategy, designing intuitive workflows for complex configuration tasks within a safety-relevant, high-complexity domain.

• Facilitates Agile ceremonies and promotes continuous improvement as the primary Agile facilitator for the CHEC Dev/Ops team.

• Leverages AI fluency daily to accelerate research, ideation, and design workflows, integrating AI-assisted prototyping and design tools.

• Collaborates closely with React/.NET engineers to ensure high-quality implementation of designs and features.

📝 Enhancement Note: This role bridges the gap between user-centered design and efficient software development, requiring a candidate who can both deeply understand user needs for complex technical products and effectively guide a development team through an Agile framework. The emphasis on AI fluency is a significant differentiator, suggesting the company is looking to innovate rapidly in its design and development processes.

📈 Primary Responsibilities

• Lead the end-to-end UX design for the CHEC web application, from concept to implementation.

• Design intuitive and efficient workflows for complex configuration tasks, including logic creation, PTO setup, and dash switch/gauge layouts.

• Develop wireframes, interaction models, and high-fidelity prototypes that clearly communicate design intent.

• Establish and maintain reusable UX patterns and safety-oriented design standards to ensure consistency and quality across the platform.

• Partner closely with React/.NET engineers to ensure accurate and high-quality implementation of designed solutions.

• Conduct rigorous usability testing with internal users, dealers, and Truck Equipment Manufacturers (TEMs) to validate design decisions.

• Leverage AI tools (e.g., Claude, ChatGPT) for UX research synthesis, persona development, and accelerating ideation workflows.

• Explore and integrate AI-assisted prototyping and design tools to enhance iteration speed and design exploration.

• Serve as the Scrum Master for the CHEC Dev/Ops team, facilitating all core Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives).

• Collaborate with Product Owners on backlog refinement, ensuring user stories are well-defined with clear acceptance criteria.

• Proactively identify and help remove impediments that hinder the team's delivery and progress.

• Champion Agile best practices and foster a culture of continuous improvement within the development team.

• Ensure transparency by communicating progress, risks, and dependencies to stakeholders.

• Advocate for and champion the adoption of AI-augmented development practices across the team.

📝 Enhancement Note: The responsibilities highlight a dual focus: deep UX ownership of a critical, complex application and active leadership in Agile team facilitation. The explicit mention of AI tools and prompt engineering indicates a forward-looking approach to design and development processes, requiring candidates to be comfortable and innovative with emerging technologies.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Software Engineering, Human-Computer Interaction, or a related field.

Experience: 7+ years of UX design experience specifically on complex enterprise or technical web applications.

Required Skills:

• Strong background in interaction design and information architecture, with a proven ability to structure complex data and workflows.

• Hands-on experience working within Agile/Scrum development teams, demonstrating a solid understanding of Agile principles and practices.

• Excellent facilitation and communication skills, with the ability to articulate complex ideas clearly to diverse audiences.

• Demonstrated proficiency with AI-assisted design and research tools (e.g., Claude, Midjourney, Figma AI features) for enhanced productivity.

• Foundational prompt engineering skills, enabling the crafting of effective prompts for research synthesis, content generation, and design exploration.

• Ability to critically evaluate AI-generated outputs and refine them to meet high UX quality standards and project requirements.

• Experience designing for complex enterprise or technical web applications, understanding the nuances of user needs in such environments. Preferred Skills:

• Prior experience formally serving as a Scrum Master or Agile facilitator.

• Experience with configuration tools, engineering processes, or safety-relevant systems, particularly in the automotive or heavy machinery sector.

• Familiarity with React-based design systems and their application in building consistent user interfaces.

• Scrum Master certification (CSM or equivalent).

• Experience using AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) to facilitate design-to-development handoff.

• Proven track record of integrating AI tools into UX workflows to demonstrably accelerate research and design delivery.

• Familiarity with prompt design principles specifically for user-facing AI features.

📝 Enhancement Note: The requirements emphasize a blend of deep UX expertise for complex systems and practical Agile experience, with a strong, forward-looking emphasis on AI integration. The "exceptional candidates" section points towards specific domain knowledge and certifications that would make a candidate stand out, particularly those who can demonstrate a quantifiable impact from AI adoption.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end UX design projects for complex enterprise or technical web applications, detailing the problem, your process, and the solution.

• Include case studies that demonstrate your ability to design intuitive workflows for intricate configuration tasks or logic-heavy systems.

• Highlight projects where you've established and maintained reusable UX patterns or design standards, showcasing consistency and scalability.

• Provide examples of collaboration with development teams (React/.NET experience is a plus) and how you ensured design fidelity during implementation.

• Showcase your experience with usability testing, including methodologies used and how feedback informed design iterations.

• Include examples of how you've leveraged AI tools in your design process, detailing the specific tools used and the impact on research, ideation, or prototyping efficiency. Process Documentation:

• Clearly articulate your UX design process, from research and discovery through to iteration and handoff, emphasizing your approach to complex problem-solving.

• Detail your experience with Agile methodologies, including how you participate in ceremonies, contribute to backlog refinement, and help remove impediments.

• Demonstrate your understanding of how to integrate AI tools into standard UX workflows, providing specific examples of prompt usage and output refinement for user-centered outcomes.

• Illustrate your approach to establishing and maintaining design systems or pattern libraries for complex applications.

📝 Enhancement Note: The portfolio is critical for this role, especially given the emphasis on AI. Candidates should be prepared to showcase not just the final designs but the strategic thinking behind them, particularly how they navigated complexity and how AI was integrated to enhance efficiency and outcomes. Demonstrating a quantifiable impact from AI usage in past projects will be highly beneficial.

💵 Compensation & Benefits

Salary Range: $117,000 – $150,000 USD per year.

• 📝 Enhancement Note: This salary range is based on the provided information and aligns with senior-level UX Designer and Scrum Master roles in major tech hubs within the US. Factors such as specific location within Portland/Fort Mill, candidate experience, and negotiation will influence the final offer.

Benefits:

• Annual bonus program, reflecting company performance and individual contributions.

• 401k retirement plan with a generous company contribution (up to 6% company match, plus a non-elective contribution of 3-7% depending on age).

• Generous paid time off: starting at 4 weeks of paid vacation annually.

• 13+ paid calendar holidays throughout the year.

• 8 weeks of paid parental leave for new parents.

• Comprehensive healthcare plans designed to support employee well-being.

• Wellness programs focused on promoting a healthy lifestyle.

• Onsite fitness facilities available at select locations.

• Tuition assistance to support continuous learning and professional development.

• Paid time off for volunteer activities.

• Robust disability coverage, including short-term and long-term disability plans.

Working Hours: 40 hours per week.

• 📝 Enhancement Note: Standard full-time hours are expected, with a hybrid work model that provides some flexibility. The role is hybrid, requiring 4 days per week in the office.

🎯 Team & Company Context

🏢 Company Culture

Industry: Automotive Manufacturing & Technology (Trucks, Buses, and Commercial Vehicles). Daimler Truck AG is a global leader in the transportation industry, focusing on innovation in sustainability, electric, hydrogen, and autonomous driving technologies.

Company Size: Large enterprise, with a significant global footprint. This implies access to extensive resources, structured processes, and opportunities for large-scale impact.

Founded: Daimler Truck AG was established as an independent company in December 2021, spinning off from Daimler AG. However, its history as part of Daimler AG dates back over a century, bringing a legacy of engineering excellence and innovation.

Team Structure:

• The Custom Hardware and Electronics Configurator (CHEC) team is a dedicated Dev/Ops unit focused on a critical internal tool.

• The team likely comprises a mix of UX designers, software engineers (React/.NET), product owners, and potentially QA specialists.

• The Senior UX Designer/Scrum Master will report to a Product Management or Engineering Lead, overseeing the UX strategy and Agile execution for the CHEC platform.

• Cross-functional collaboration is essential, with close ties to engineering, product management, and potentially TEMs and dealer network representatives. Methodology:

• The CHEC team operates within an Agile/Scrum framework, emphasizing iterative development, continuous feedback, and rapid delivery.

• Data analysis and user feedback are critical for informing design decisions and prioritizing backlog items.

• Workflow planning and optimization are key to managing the complexity of the CHEC application.

• Automation and efficiency practices are likely employed to streamline development and deployment, with a strong push towards integrating AI tools.

Company Website: https://www.daimlertruck.com/

📝 Enhancement Note: Daimler Truck AG's position as an industry leader in heavy-duty vehicles, coupled with its forward-looking investment in new technologies, suggests a dynamic and innovative work environment. The CHEC team's focus on a core, complex tool means this role has significant visibility and potential for impact within the organization. The emphasis on AI integration aligns with broader industry trends and Daimler's commitment to future-proofing its operations.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role that also encompasses leadership responsibilities as a Scrum Master. It offers a unique blend of deep technical expertise in UX design for complex systems and foundational leadership in Agile project management.

Reporting Structure: The role reports to a Product Management or Engineering Lead within the CHEC team. The Scrum Master responsibilities involve facilitating the Dev/Ops team, which includes engineers and potentially other specialists.

Operations Impact: The CHEC platform is critical for Truck Equipment Manufacturers (TEMs), dealers, and internal teams to configure and validate vehicle electrical features. Errors or inefficiencies in this tool can have significant downstream impacts on vehicle production, customer satisfaction, and regulatory compliance. Therefore, a well-designed and efficiently managed CHEC application directly contributes to operational efficiency, product quality, and revenue enablement.

Growth Opportunities:

• UX Specialization: Deepen expertise in designing for complex, safety-relevant technical applications, potentially leading to Principal UX Designer roles or UX Architecture positions.

• Agile Leadership: Progress from Scrum Master to Agile Coach, Release Train Engineer, or Product Management roles, focusing on scaled Agile frameworks or product strategy.

• AI Integration Leadership: Become a subject matter expert in leveraging AI for UX design and development processes within Daimler Truck AG, potentially leading AI implementation initiatives.

• Domain Expertise: Develop specialized knowledge in automotive electronics configuration, leading to roles in product management or engineering for specialized vehicle systems.

• Management Track: Transition into managing UX teams or Agile coaching functions within Daimler Truck AG.

📝 Enhancement Note: This role offers a dual career path. A candidate can grow their UX design expertise by tackling increasingly complex challenges within the automotive domain or pivot towards Agile leadership and process optimization. The company's investment in AI suggests significant opportunities for those who can drive innovation in this area.

🌐 Work Environment

Office Type: Hybrid work model, requiring 4 days per week in the office and 1 day remote. This structure is designed to foster team cohesion, in-person collaboration, and an exceptional customer experience.

Office Location(s): The role is open to applicants in Portland, OR, or Fort Mill, SC. These locations serve as corporate or significant operational hubs for Daimler Truck North America.

Workspace Context:

• The office environment is expected to be collaborative, supporting the #OneTeamBestTeam culture.

• Access to modern development tools and technologies will be available, including AI-powered design and development tools.

• Opportunities for direct interaction with engineering teams, product owners, and potentially end-users during testing phases.

• The hybrid model allows for focused, individual work on remote days, balanced with collaborative sessions and team building in the office.

Work Schedule: Standard full-time business hours (approximately 40 hours per week), with the hybrid arrangement providing a balance between in-office and remote work.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, emphasizing a balance between focused individual contribution and collaborative team synergy. Candidates should be comfortable working within this structure and understand its rationale for fostering team culture and innovation.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review applications and conduct an initial screening to assess basic qualifications and interest.

• Hiring Manager Interview: Discussion with the hiring manager to delve deeper into experience, motivations, and fit for the Senior UX Designer / Scrum Master role.

• Portfolio Review & Technical Interview: A session dedicated to reviewing your portfolio, discussing your design process, and presenting case studies. This will likely include questions on UX methodologies, interaction design, and your experience with complex applications. Expect to discuss your approach to Agile facilitation and Scrum Master responsibilities.

• Team/Peer Interviews: Meetings with potential team members (engineers, product owners) to assess collaboration style, Agile understanding, and cultural fit.

• AI Fluency Assessment: Expect questions or a brief exercise related to your experience with AI tools, prompt engineering, and how you've integrated them into your work.

• Final Interview: A potential final discussion with senior leadership to confirm fit and discuss the role's strategic importance.

Portfolio Review Tips:

• Showcase Complexity: Select projects that clearly demonstrate your ability to handle complex enterprise applications and intricate configuration tasks.

• Detail Your Process: For each project, clearly outline the problem statement, your research methodology, design decisions, iterations, and final outcomes. Emphasize your UX process, including wireframing, prototyping, and usability testing.

• Highlight AI Integration: Dedicate a section or specific examples to how you've leveraged AI tools in your workflow. Be specific about the tools, the prompts used, and the tangible benefits (e.g., time saved, quality improvement, new insights).

• Agile Contribution: Explain your role within Agile teams, your responsibilities as a Scrum Master, and how you contribute to sprint success and continuous improvement.

• Quantify Impact: Whenever possible, use metrics to demonstrate the impact of your work, such as improvements in user satisfaction, task completion rates, or efficiency gains.

• Prepare for Presentation: Practice presenting your portfolio concisely, focusing on the most relevant projects and insights. Be ready to answer in-depth questions about your design choices and Agile facilitation.

Challenge Preparation:

• Design Challenge: You might be given a small design problem to solve or critique, focusing on a complex configuration scenario. Prepare to walk through your thought process and potential solutions.

• Agile Scenario: Be ready to discuss hypothetical scenarios related to Scrum Master duties, such as handling team conflicts, removing impediments, or facilitating a challenging retrospective.

• AI Prompting Exercise: You may be asked to draft prompts for specific UX tasks (e.g., generating user personas from research data, ideating UI elements for a specific function).

📝 Enhancement Note: The interview process will heavily weigh your ability to demonstrate both deep UX expertise for complex systems and practical experience as an Agile facilitator. The inclusion of AI as a core competency means candidates must be prepared to articulate their proficiency and strategic thinking around AI tools in design and development. A well-curated portfolio that explicitly addresses these points will be crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping: Figma (highly probable), Sketch, Adobe XD, InVision. Expect proficiency in creating wireframes, user flows, interactive prototypes, and design specifications.

• AI Design & Research Tools: Claude, ChatGPT, Midjourney, DALL-E, Figma AI features, and potentially specialized AI research synthesis tools. Proficiency in prompt engineering for these tools is essential.

• Collaboration & Documentation: Jira, Confluence, Microsoft Teams, Slack. Tools for project management, issue tracking, knowledge sharing, and team communication.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, or similar tools to understand user behavior on the web application.

• Data Visualization: Tools like Tableau, Power BI, or built-in dashboarding features within other platforms to present UX research findings and performance metrics.

CRM & Automation:

• While not directly customer-facing CRM, understanding how configuration data flows into downstream systems (e.g., ERP, manufacturing systems) is beneficial.

• Familiarity with workflow automation concepts, particularly as they relate to design-to-development handoff and AI-assisted workflows. Development Stack Context:

• Frontend: React.js (explicitly mentioned). Understanding of how to design for React components and design systems is a plus.

• Backend: .NET (explicitly mentioned). Awareness of backend constraints can inform design decisions.

📝 Enhancement Note: The explicit mention of React/.NET and AI tools provides clear guidance on the technical environment. Candidates should highlight their experience with these technologies and demonstrate how they leverage AI tools to enhance their design and development workflows. Familiarity with Agile project management tools like Jira is also a must.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users (TEMs, dealers, internal teams) through intuitive and efficient design.

• Data-Driven Decisions: Utilizing UX research, usability testing, and analytics to inform design choices and measure impact.

• Agile Mindset: Embracing iterative development, continuous improvement, flexibility, and collaboration to deliver value quickly and effectively.

• Innovation & Efficiency: Actively seeking new ways to improve processes and outcomes, with a strong emphasis on leveraging AI to drive efficiency and accelerate workflows.

• Quality & Reliability: Maintaining high standards for design and implementation, especially critical in a safety-relevant domain like vehicle configuration.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with engineering, product management, and potentially other business units to achieve shared goals.

• Transparent Communication: Openly sharing progress, challenges, and insights with team members and stakeholders.

• Feedback Culture: Actively seeking and providing constructive feedback to foster continuous improvement in both design and process.

• Team Empowerment: As Scrum Master, fostering an environment where the team feels empowered to self-organize and make decisions.

📝 Enhancement Note: The team culture likely emphasizes collaboration, innovation, and a results-oriented approach, underpinned by Agile principles and a growing integration of AI. Candidates who demonstrate these values and can articulate how they contribute to such an environment will be well-suited for this role.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity Management: Designing intuitive user experiences for highly complex, logic-driven configuration tasks within a safety-critical domain.

• AI Integration Nuances: Effectively integrating AI tools into UX workflows, managing AI-generated outputs, and ensuring they meet high standards for accuracy, usability, and ethical considerations.

• Balancing UX and Scrum Master Roles: Effectively managing time and priorities between deep UX design work and Agile facilitation responsibilities.

• Stakeholder Alignment: Ensuring that design decisions and Agile processes align with diverse stakeholder needs and business objectives.

• Keeping Pace with AI Advancements: Continuously learning and adapting to the rapidly evolving landscape of AI tools and their applications in design and development.

Learning & Development Opportunities:

• Advanced UX for Complex Systems: Opportunities to deepen expertise in areas like interaction design, information architecture, and user research for highly technical domains.

• AI in Design & Development: Becoming a leader in leveraging AI for UX research, ideation, prototyping, and even design-to-code handoffs.

• Agile Coaching & Scaled Frameworks: Developing skills in advanced Agile practices, potentially leading to certifications or roles in scaled Agile frameworks (e.g., SAFe).

• Domain Expertise: Gaining in-depth knowledge of automotive electronics and vehicle configuration, which can open doors to specialized roles.

• Leadership Development: Opportunities to grow into team lead or management positions, focusing on either UX or Agile practices.

📝 Enhancement Note: The role presents a unique opportunity to tackle challenging design problems while pioneering the use of AI in a large enterprise setting. The growth potential is significant for individuals who can navigate these complexities and drive innovation.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise web application you've designed. What were the key challenges, and how did you approach them from a UX perspective?"

• "How have you used AI tools in your UX design process? Provide a specific example of a prompt and how you utilized the output."

• "Walk me through your process for conducting usability testing and incorporating feedback into your designs."

• "As a Scrum Master, how do you facilitate a retrospective when the team is resistant to change or facing significant impediments?"

• "How do you balance the demands of deep UX design work with your responsibilities as a Scrum Master?"

• "What are your strategies for ensuring design quality and consistency when working with a development team?"

• "How would you approach designing a user interface for a complex configuration tool with numerous logical dependencies?" Company & Culture Questions:

• "What interests you about Daimler Truck AG and the CHEC platform specifically?"

• "How do you see AI impacting the future of UX design and software development in the automotive industry?"

• "Describe your ideal team environment and how you contribute to a positive, collaborative culture."

• "How do you stay updated on the latest trends in UX design and Agile methodologies?" Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of your background, then dive into 2-3 key projects. For each project, clearly state the problem, your role, your process (especially AI integration), key decisions, and the outcomes/impact.

• AI Emphasis: Dedicate specific slides or talking points to how you've integrated AI tools. Show examples of prompts and the resulting outputs, explaining how you refined them.

• UX Process Clarity: Clearly articulate your UX methodology, from research to final handoff. Use visuals (wireframes, prototypes, user flows) to support your explanations.

• Agile Contribution: Be prepared to discuss your experience as a Scrum Master, detailing how you facilitate ceremonies, manage backlogs, and help the team achieve its goals.

• Q&A Readiness: Anticipate questions about your design choices, your AI strategies, and your approach to team facilitation.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of UX principles for complex systems, practical experience with Agile, and a clear, innovative approach to leveraging AI. Be ready to show, not just tell, your capabilities through your portfolio and thoughtful responses to scenario-based questions.

📌 Application Steps

To apply for this Senior UX Designer / Scrum Master position:

• Submit your application through the Daimler Truck AG careers portal via the provided link.

• Tailor your resume: Highlight your 7+ years of UX design experience on complex enterprise applications, your Scrum Master experience, and your proficiency with AI tools and prompt engineering. Use keywords from the job description.

• Curate your portfolio: Select projects that best showcase your ability to design for complexity, your UX process, and your successful integration of AI tools. Ensure it's easily accessible and well-organized.

• Prepare your interview narrative: Practice articulating your experience and skills in response to common UX and Agile interview questions, with a specific focus on how you leverage AI. Be ready to present your portfolio and discuss case studies.

• Research Daimler Truck AG: Understand the company's mission, values, and its commitment to innovation in the automotive industry. Familiarize yourself with the CHEC platform's importance within the organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.