Senior UX Designer REMOTE

📍 Job Overview

Job Title: Senior UX Designer

Company: Jobgether (Partner Company)

Location: Massachusetts, United States

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: April 28, 2026

Experience Level: 5-10 Years

Remote Status: 100% Remote (within the United States)

🚀 Role Summary

• Lead the end-to-end design process, from foundational UX research and user interviews to the creation of high-fidelity interfaces and robust design systems.

• Drive customer experience enhancements across digital health and e-commerce platforms, directly impacting user engagement and trust.

• Play a key role in scaling user-facing functionalities by designing and extending robust, production-ready design systems with modular components.

• Collaborate closely with cross-functional teams, including product managers, engineers, and marketing, to ensure seamless product development and successful user acceptance testing (UAT).

• Contribute to a data-informed design culture by leveraging A/B testing insights and user feedback to iterate on and optimize digital product experiences.

📝 Enhancement Note: This role is described as a "Senior UX Designer" and implicitly involves significant ownership of the design process. The mention of "full-stack designer" and responsibility for "complete design process" indicates a need for end-to-end ownership, from ideation to implementation support. The focus on digital health and e-commerce suggests a need to understand complex user needs and business objectives within these specific sectors. The remote nature requires strong self-management and communication skills.

📈 Primary Responsibilities

• Spearhead the entire design lifecycle, commencing with in-depth user research methodologies and user interviews, progressing through wireframing and prototyping, culminating in polished, high-fidelity UI designs.

• Design, prototype, and iterate on user experiences specifically tailored for both external e-commerce customers and internal users, ensuring optimal usability and efficiency.

• Proactively plan, execute, and analyze user research initiatives, including generative interviews, contextual inquiries, and structured usability testing sessions, to extract actionable insights.

• Develop, maintain, and expand a comprehensive design system by creating scalable, reusable components that ensure consistency and efficiency across all digital products.

• Partner with product stakeholders to plan and conduct User Acceptance Testing (UAT), gathering critical feedback to validate design solutions and ensure alignment with business requirements.

• Clearly articulate and defend design decisions to diverse cross-functional teams, using data, user research findings, and design principles to support rationale.

• Ensure brand integrity is maintained across all digital touchpoints while actively exploring and innovating within the visual identity to enhance brand perception.

• Actively participate in and support Agile/Scrum development workflows, delivering iterative design improvements and contributing to sprint planning and reviews.

• Translate complex business requirements into intuitive and user-friendly digital experiences that drive customer acquisition, retention, and satisfaction.

📝 Enhancement Note: The responsibilities listed highlight a need for a designer who is not only skilled in execution but also in strategic thinking and user advocacy. The emphasis on "leading the full design process," "building and extending the design system," and "collaborating with stakeholders" indicates a senior-level individual contributor role with significant influence. The inclusion of UAT and Agile/Scrum support points to a need for strong collaboration with engineering and product teams.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is typically preferred for roles of this seniority and scope within the operations and product development space. Equivalent practical experience will also be strongly considered.

Experience: A minimum of 5 years of progressive experience in UX/UI design is required, with a demonstrated track record of successfully delivering user-centered digital products. Experience within e-commerce environments is essential, and prior work in the digital health sector is highly advantageous. Proven ability to manage multiple projects simultaneously and adapt to evolving priorities is critical.

Required Skills:

• UX/UI Design Expertise: Comprehensive understanding and application of user-centered design principles, wireframing, prototyping, and visual design.

• User Research & Testing: Proven ability to plan, conduct, and analyze user interviews, usability testing, and journey mapping to inform design decisions.

• Design Systems: Hands-on experience in building, contributing to, or extending a production-ready design system, including proficiency with component libraries and style guides.

• Figma Proficiency: Advanced command of Figma for the creation of complex layouts, interactive prototypes, and collaborative design workflows, including deep understanding of its component and auto-layout features.

• E-commerce Domain Knowledge: Significant experience designing for e-commerce platforms, understanding user flows, conversion optimization, and customer pain points.

• Agile/Scrum Collaboration: Experience working within Agile/Scrum development environments and collaborating effectively with product managers and engineers.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to effectively present design concepts and rationale to stakeholders at all levels.

Preferred Skills:

• Digital Health Experience: Familiarity with the unique user needs and regulatory considerations within the digital health sector.

• CMS & MarTech Integration: Hands-on experience with Content Management Systems (CMS) and Marketing Technology (MarTech) platforms, understanding how design integrates with these systems.

• Accessibility Standards: Deep knowledge of WCAG (Web Content Accessibility Guidelines) and inclusive design practices to ensure products are usable by all individuals.

• A/B Testing & Optimization: Experience utilizing A/B testing tools and analyzing results to drive data-informed design improvements.

• Project Management Tools: Familiarity with project management software such as Jira or Monday.com for task tracking and workflow management.

📝 Enhancement Note: The "5+ years" experience, combined with the requirement for a "strong portfolio" and specific domain knowledge (e-commerce), positions this as a mid-to-senior level role. The emphasis on Figma, design systems, and A/B testing indicates a need for a modern, technically proficient designer. The inclusion of CMS and MarTech suggests an understanding of how design interfaces with content and marketing infrastructure.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies detailing the complete design process from problem definition and user research through to final design solutions and outcomes.

• E-commerce Focus: At least one case study must highlight your direct contributions to an e-commerce platform, demonstrating an understanding of conversion funnels, user journeys, and optimization strategies.

• Design System Contribution: Include examples of your work on design systems, such as contributions to component libraries, style guides, or the implementation of design tokens.

• Figma Work Samples: Provide clear examples of your Figma expertise, showcasing complex layouts, interactive prototypes, and efficient component usage.

• Outcome-Oriented Presentation: Clearly articulate the business impact and user benefits of your design solutions, supported by quantifiable results or qualitative feedback where possible.

Process Documentation:

• User Research Synthesis: Demonstrate how you synthesize user research findings into actionable design requirements and user personas.

• Iterative Design Workflows: Show examples of how you iterate on designs based on feedback, usability testing, and A/B test results.

• Design System Implementation: Illustrate how design system components are applied consistently across different product features or platforms.

• Cross-functional Collaboration: Provide examples of how you document and communicate design specifications and rationale to engineering and product teams to ensure accurate implementation.

📝 Enhancement Note: For a senior UX role, a portfolio is paramount. The emphasis on "end-to-end case studies" and specific examples like "e-commerce focus" and "design system contribution" indicates the hiring team wants to see a holistic approach to problem-solving and a proven ability to contribute to scalable design solutions. The "outcome-oriented presentation" is key for demonstrating impact and aligning with business goals.

💵 Compensation & Benefits

Salary Range: $90,000 - $130,000 USD per year. This range is competitive for a Senior UX Designer role in the US, considering the required experience, remote work flexibility, and the specialized nature of e-commerce and digital health design.

Benefits:

• Discretionary Annual Bonus: Eligibility for an annual bonus of up to 10% of base salary, tied to company and individual performance.

• Health & Wellness: Comprehensive medical, dental, and vision insurance plans.

• Retirement Savings: 401K plan with a company match, aiding long-term financial planning.

• Time Off: Flexible Paid Time Off (PTO) policy and company closure on all major US holidays.

• Perks: Monthly reimbursements for wellness activities and internet services.

• Professional Development: Opportunities for professional growth, including support for certifications and relevant training programs.

• Mental Health Support: Access to mental health resources and employee assistance programs.

Working Hours: While the standard workweek is typically 40 hours, the company offers flexible PTO. Candidates must be able to work Eastern Standard Time (EST) hours to facilitate collaboration with teams operating within that timezone.

📝 Enhancement Note: The salary range is clearly defined and aligns with typical senior-level UX design compensation in the US. The benefits package is robust, covering health, retirement, time off, and professional development, which are key considerations for attracting and retaining talent in the tech industry. The explicit requirement to work EST hours for a remote role is an important detail for candidates to note.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within the technology sector, with a specific focus on digital health and e-commerce platforms. This dual focus suggests an environment that values innovation, user-centricity, and data-driven decision-making to improve both patient outcomes and consumer purchasing experiences.

Company Size: While not explicitly stated, the mention of a "partner company" and the structured approach to hiring via Jobgether implies a company that is established enough to have dedicated product design needs and a structured hiring process, likely ranging from a mid-sized startup to a larger enterprise. This size typically allows for significant impact but also requires navigating established processes and cross-functional teams.

Founded: The founding date is not provided. However, the company's engagement with modern platforms like Lever for job postings and the focus on contemporary design practices (Figma, design systems) suggest a relatively modern organization, likely founded within the last 10-15 years, or an older company that has undergone significant digital transformation.

Team Structure:

• Operations Team: The role reports into a product design function, likely within a larger Product or Engineering department. The Senior UX Designer will likely work within a pod or squad structure, collaborating closely with Product Managers, other Designers (potentially junior or specialized), and a dedicated team of Engineers.

• Reporting Structure: The Senior UX Designer will likely report to a Design Lead, Head of Product Design, or a Director of Product.

• Cross-functional Collaboration: Expect intensive collaboration with Product Management (for requirements and strategy), Engineering (for implementation feasibility and technical constraints), Marketing (for brand consistency and user acquisition messaging), and potentially UX Researchers or Data Analysts for insights.

Methodology:

• Data Analysis & Insights: The role emphasizes using data from A/B testing and user research to inform design, suggesting a data-driven approach to product development and optimization.

• Workflow Planning & Optimization: Design processes will likely follow Agile/Scrum methodologies, requiring iterative development, frequent feedback loops, and a focus on delivering value incrementally.

• Automation & Efficiency: The development and utilization of design systems point to a strategic effort to automate and standardize design components, improving efficiency and consistency across products.

Company Website: Not directly provided, but the job is posted through Jobgether, a platform that facilitates hiring for partner companies.

📝 Enhancement Note: The combination of digital health and e-commerce points to a company focused on user experience in critical or high-transaction environments. The company likely values innovation, efficiency, and a strong understanding of user behavior in both medical and retail contexts. The remote-first nature suggests a culture that trusts employees and prioritizes results over physical presence.

📈 Career & Growth Analysis

Operations Career Level: This is a "Senior UX Designer" role, indicating an individual contributor position with significant autonomy and responsibility. It signifies a level of expertise where the designer is expected to lead projects, mentor junior team members (implicitly), and influence design strategy. This role is a key step for those looking to become Design Leads or specialized experts in UX/UI.

Reporting Structure: The Senior UX Designer will likely report to a Design Manager, Head of Design, or Director of Product. They will work closely with Product Managers and Engineering teams, acting as a primary design resource for specific product areas or initiatives.

Operations Impact: The role has a direct impact on revenue and business decisions through its influence on customer acquisition, engagement, conversion rates, and user retention on e-commerce platforms. In digital health, the impact is on user adherence, patient satisfaction, and the overall effectiveness of digital health solutions. The designer’s work directly shapes the user’s perception of the company and its products, influencing trust and loyalty.

Growth Opportunities:

• Operations Skill Advancement: Opportunity to deepen expertise in specific areas like design systems, e-commerce UX, or digital health UX, potentially leading to specialized senior or principal roles.

• Leadership Development: Potential to move into a Design Lead or Managerial role, overseeing a team of designers, managing projects, and contributing to design strategy at a higher level.

• Cross-functional Leadership: Develop stronger strategic partnerships with Product and Engineering, potentially influencing product roadmaps and GTM strategies from a design perspective.

• Mentorship: Opportunities to mentor junior designers, sharing best practices and guiding their career development.

📝 Enhancement Note: The "Senior" title implies a clear path for growth, either into more specialized individual contributor roles (e.g., Principal UX Designer) or into management tracks. The impact on revenue and business decisions is significant, making this a critical role for the company's success.

🌐 Work Environment

Office Type: This is a 100% remote position, meaning there is no central office requirement. The company operates in a distributed model, relying on digital collaboration tools.

Office Location(s): The role is open to candidates located anywhere within the United States, with the stipulation that they must be able to work EST hours. This allows for a broad talent pool while ensuring alignment with core business hours.

Workspace Context:

• Collaborative Environment: The remote setup necessitates a highly collaborative digital environment. Expect extensive use of tools like Slack, Zoom, Figma, and potentially Miro for virtual whiteboarding and brainstorming sessions.

• Operations Tools & Technology: Access to industry-standard design software (Figma), project management tools (Jira/Monday), and communication platforms is expected. The company likely provides necessary software licenses.

• Team Interaction: While remote, opportunities for virtual team meetings, design critiques, and social interactions will be crucial for fostering team cohesion and knowledge sharing.

Work Schedule: The role is full-time, with flexibility offered through a generous PTO policy. However, the requirement to work EST hours is important for synchronous collaboration, team meetings, and timely responsiveness.

📝 Enhancement Note: The remote-first nature of the role requires strong self-discipline and proactive communication. The EST hour requirement is a critical constraint for remote candidates to consider, ensuring overlap with key stakeholders.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by Jobgether's AI matching system, followed by a brief call with a Jobgether representative to confirm basic qualifications and interest.

• Hiring Manager Interview: A discussion with the hiring manager (likely a Design Lead or Head of Design) to assess your experience, design philosophy, and fit for the team. This will likely involve a deep dive into your portfolio.

• Portfolio Presentation & Case Study Review: A dedicated session where you present 1-2 key case studies from your portfolio, explaining your process, rationale, and outcomes. Expect questions about trade-offs, challenges, and impact.

• Cross-functional Interview: An interview with key stakeholders from Product Management and Engineering to evaluate your collaboration skills, understanding of development processes, and ability to communicate design effectively.

• Final Interview/Offer: Potentially a final conversation with a senior leader or HR, followed by an offer.

Portfolio Review Tips:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process you followed, the solutions you designed, and the measurable results or learnings.

• Highlight E-commerce & Design Systems: Emphasize projects that showcase your expertise in e-commerce UX and your contributions to or execution with design systems.

• Showcase Figma Skills: Be prepared to walk through your Figma files, demonstrating your understanding of components, auto-layouts, and prototyping capabilities.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Address Trade-offs: Be ready to discuss difficult design decisions, trade-offs you made (e.g., between perfection and delivery speed), and how you navigated them.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home design challenge or a live design exercise, likely focusing on a problem relevant to e-commerce or digital health.

• Process Articulation: Focus on clearly articulating your design process during any exercise or presentation. Explain why you made certain decisions.

• Stakeholder Empathy: Demonstrate an understanding of business goals and technical constraints when discussing your design solutions.

📝 Enhancement Note: The process emphasizes portfolio review and case study presentation, which is standard for senior design roles. The inclusion of Jobgether's AI screening highlights the importance of tailoring your application to the keywords and requirements of the job description. The need to work EST hours should be confirmed during the initial screening.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the primary design tool. Proficiency in creating complex user interfaces, interactive prototypes, component libraries, and collaborating within a team environment using Figma is essential.

• Design Systems: Experience with building, contributing to, or extensively using established design systems. This includes understanding principles of atomic design, component-based architecture, and design tokens.

• Prototyping Tools: While Figma offers robust prototyping, familiarity with other tools like InVision or Axure might be beneficial for specific project needs or historical context.

Analytics & Reporting:

• A/B Testing Platforms: Familiarity with tools such as Optimizely, VWO, or Google Optimize to understand how design hypotheses are tested and validated.

• Analytics Platforms: Exposure to tools like Google Analytics or Adobe Analytics to interpret user behavior data and inform design decisions.

• User Feedback Tools: Experience with platforms for gathering qualitative feedback, such as user surveys (e.g., SurveyMonkey, Typeform) or in-app feedback widgets.

CRM & Automation:

• CMS Platforms: Hands-on experience with Content Management Systems (e.g., WordPress, Contentful) to understand how content is managed and displayed, and how design integrates with it.

• MarTech Systems: Familiarity with Marketing Technology stacks (e.g., Marketo, HubSpot, Salesforce Marketing Cloud) to understand how design supports marketing campaigns and user journeys.

• Project Management Tools: Proficiency with tools like Jira or Monday.com for task tracking, sprint planning, and managing design project workflows.

📝 Enhancement Note: The stated requirements heavily emphasize Figma and Design Systems, indicating these are core technical competencies. The mention of CMS and MarTech suggests the company values designers who understand the broader ecosystem in which their designs will be implemented and utilized for marketing and content delivery.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs, ensuring that all design decisions prioritize usability, accessibility, and a positive user experience.

• Data-Driven Decision Making: A culture that values using data from user research, A/B testing, and analytics to inform design choices and measure success, rather than relying solely on intuition.

• Collaboration & Transparency: Emphasis on open communication, constructive feedback, and close collaboration across product, engineering, and other departments to achieve shared goals.

• Iteration & Continuous Improvement: A mindset that embraces iterative design processes, learning from mistakes, and constantly seeking ways to enhance product experiences.

• Efficiency & Scalability: A focus on designing solutions that are not only effective but also efficient to build and maintain, often through the strategic use of design systems.

Collaboration Style:

• Cross-functional Integration: The Senior UX Designer will be expected to integrate seamlessly with Product Managers and Engineers, participating actively in planning, development, and review cycles.

• Design Critiques: A culture that encourages regular design critiques where feedback is given and received constructively to improve design quality.

• Knowledge Sharing: Active participation in sharing design knowledge, best practices, and insights within the design team and across the broader organization, especially in a remote setting.

📝 Enhancement Note: The cultural values described are typical for modern, user-focused tech companies. The emphasis on data-driven decisions, iteration, and cross-functional collaboration is critical for success in a remote, Agile environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Perfection with Delivery: Navigating the inherent tension between achieving design perfection and meeting aggressive project deadlines in a fast-paced environment. This requires strong judgment and prioritization skills.

• Complex User Needs: Designing for both digital health (requiring empathy, trust, and often sensitive information handling) and e-commerce (requiring optimization, conversion focus, and seamless transactions) presents diverse and sometimes conflicting user needs.

• Remote Collaboration Dynamics: Ensuring effective communication, alignment, and team cohesion within a fully remote setting, overcoming potential barriers to spontaneous interaction.

• Evolving Technology & Trends: Staying abreast of the rapidly changing landscape of UX/UI design tools, methodologies, and best practices to maintain a competitive edge.

Learning & Development Opportunities:

• Specialized Skill Deepening: Opportunities to become a subject matter expert in areas like advanced design systems, e-commerce conversion optimization, or UX for regulated industries like digital health.

• Industry Engagement: Potential to attend industry conferences, workshops, or online courses focused on UX, product design, and relevant technologies.

• Mentorship & Leadership: Develop leadership and mentorship skills by guiding junior designers and contributing to the strategic direction of the design function.

• Cross-functional Exposure: Gain deeper insights into product strategy, engineering challenges, and marketing approaches through close collaboration.

📝 Enhancement Note: The challenges highlight the dynamic and demanding nature of senior product design roles. The growth opportunities are geared towards both technical specialization and leadership development, offering a clear career path.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to make a significant trade-off between design quality and project timeline. How did you approach it, and what was the outcome?" (Assesses judgment, prioritization, and ability to deliver under pressure.)

• "Walk us through a complex e-commerce design challenge you faced. What was the problem, your approach, the solution, and the results?" (Evaluates e-commerce expertise, problem-solving methodology, and outcome orientation.)

• "How do you ensure your designs are accessible and inclusive? Can you provide an example of how you’ve applied accessibility standards in your work?" (Tests knowledge of inclusive design principles and their practical application.)

Company & Culture Questions:

• "What interests you about working for a company that spans both digital health and e-commerce?" (Assesses understanding of the company's dual focus and your motivation.)

• "How do you approach collaboration with remote engineering and product teams?" (Evaluates remote collaboration skills and understanding of cross-functional dynamics.)

• "How do you stay updated on the latest UX/UI trends and best practices?" (Gauges commitment to continuous learning and professional development.)

Portfolio Presentation Strategy:

• Storytelling: Frame your case studies as compelling narratives. Start with the problem, detail your journey with specific user insights and design decisions, and conclude with the impact of your work.

• Visual Clarity: Ensure your presentation slides are clean, visually appealing, and easy to follow. Use high-quality mockups and prototypes.

• Focus on Process: Don't just show the final designs; explain why you made certain choices. Highlight the research, ideation, iteration, and testing phases.

• Quantify Results: Whenever possible, present metrics that demonstrate the success of your designs. If exact numbers aren't available, discuss qualitative feedback or projected impact.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design process, technical choices, and the rationale behind your decisions.

📝 Enhancement Note: Interview preparation should focus on demonstrating a senior-level understanding of the design process, the ability to deliver tangible results, and strong collaborative skills, especially in a remote context. Emphasizing e-commerce and design systems experience will be crucial.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided application link on Lever.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 of your strongest end-to-end case studies, specifically emphasizing your e-commerce experience and any contributions to design systems. Ensure it is easily navigable and showcases your Figma proficiency.

• Resume Optimization: Update your resume to clearly articulate your 5+ years of UX/UI experience, using keywords from the job description (e.g., "UX design," "UI design," "user research," "Figma," "design systems," "e-commerce"). Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and outcomes using the STAR method for behavioral questions. Prepare to present your portfolio case studies clearly and concisely, focusing on impact.

• Company Research: Research Jobgether and any publicly available information about their partner companies in the digital health and e-commerce space to understand their market position and user challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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