Senior User Experience (UX) Professional

📍 Job Overview

Job Title: Senior User Experience (UX) Professional

Company: Edwards Lifesciences

Location: Prague, Czech Republic

Job Type: Full time

Category: User Experience / Product Design Operations

Date Posted: 2026-08-31

Experience Level: 7+ Years Professional Experience

Remote Status: Hybrid

🚀 Role Summary

• Spearhead end-to-end User Experience (UX) strategy and execution for intricate digital products, encompassing discovery, user research, concept validation, interaction design, and usability testing.

• Apply human factors and user-centered design methodologies to identify user needs, streamline workflows, reduce cognitive load, and minimize learning curves across medical devices, applications, and mobile platforms.

• Translate complex user requirements and business objectives into actionable design artifacts, including user journeys, information architecture, service blueprints, workflows, wireframes, and interactive prototypes.

• Drive the establishment and governance of consistent UX standards, research practices, interaction patterns, and reusable design frameworks to ensure product consistency and accessibility.

• Collaborate closely with Product Owners, business stakeholders, technology teams, and regulatory functions to integrate UX seamlessly throughout the product lifecycle and enhance the overall customer experience (CX).

📝 Enhancement Note: While the role is titled "Senior User Experience (UX) Professional," its responsibilities strongly align with a senior-level UX Designer or UX Strategist role within a product development context. The emphasis on "Product Owners team" and "Product lifecycle" suggests a strong integration into the product development process, requiring operations-minded individuals who can translate user needs into efficient and effective digital solutions. The role requires a blend of strategic thinking, hands-on design, and cross-functional collaboration, typical of senior operations roles focused on user adoption and business outcomes.

📈 Primary Responsibilities

• Lead the full spectrum of UX activities for complex digital products, from initial discovery and user research through concept validation, interaction design, rigorous usability testing, and iterative post-launch improvements.

• Utilize human factors and user-centered design principles to deeply understand user needs, simplify intricate workflows, reduce cognitive load, and minimize training and learning curves for users interacting with medical devices, software applications, and mobile platforms.

• Skillfully translate insights derived from user research and critical business requirements into comprehensive user journeys, robust information architecture, detailed service blueprints, efficient workflows, intuitive wireframes, and interactive prototypes that facilitate clear and informed product decisions.

• Proactively plan and expertly facilitate various user engagement activities, including in-depth user interviews, contextual inquiry sessions, collaborative co-creation workshops, and structured usability studies; synthesize findings into prioritized opportunities and measurable, actionable recommendations for Product Owners and diverse cross-functional teams.

• Establish, implement, and govern consistent UX standards, best-practice research methodologies, effective interaction patterns, and reusable design frameworks across projects; provide guidance for UI execution to ensure visual coherence, adherence to accessibility standards, and alignment with validated user needs.

• Foster strong partnerships with Product Owners, key business stakeholders, technology development teams, external design agencies, and relevant quality and regulatory affairs functions to embed UX principles throughout the product lifecycle, connect digital solutions to the broader customer experience, and effectively resolve complex usability-related risks.

📝 Enhancement Note: The responsibilities highlight a strategic and operational approach to UX, moving beyond pure design to encompass process integration, stakeholder management, and risk mitigation – all critical elements in operations roles. The emphasis on "governing consistent UX standards" and "embedding UX throughout the product lifecycle" points to a need for process ownership and optimization, common in senior operations positions.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field. Master's degree or equivalent practical experience is a strong plus.

Experience: 7+ years of professional experience in User Experience (UX) design, UX research, interaction design, or human factors engineering, with a proven track record of successfully delivering end-to-end user-centered design work.

Required Skills:

• Demonstrated expertise in planning, conducting, and analyzing user research studies (qualitative and quantitative) and usability evaluations.

• Proven ability to synthesize research findings and user data into clear, actionable product and design recommendations that drive product strategy.

• Strong proficiency in translating complex user needs and business requirements into detailed user journeys, effective workflows, logical information architecture, intuitive wireframes, and interactive prototypes.

• Excellent verbal and written communication skills in English, with the proven ability to articulate research findings, design rationale, and strategic recommendations to senior-level stakeholders and cross-functional teams.

• Experience influencing cross-functional stakeholders and driving consensus on design decisions. Preferred Skills:

• Experience within the medical device, healthcare, life sciences, or other highly regulated industry environments.

• Proven experience applying human factors, accessibility (WCAG compliance), and inclusive design principles to digital products.

• Experience leading UX initiatives and collaborating effectively across diverse cross-functional teams and with external research or design partners.

• Strong proficiency with industry-standard UX design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, and user research platforms.

• Experience contributing to, or actively governing, design systems and reusable interaction patterns across multiple products or geographical regions.

• Experience designing for mobile applications, digital health solutions, or complex enterprise workflow systems.

• Understanding of Customer Experience (CX) principles and the ability to connect product-level UX improvements to broader end-to-end customer journeys, user adoption rates, and overall service outcomes.

📝 Enhancement Note: The requirements emphasize a blend of technical UX skills and operational competencies like stakeholder management, process governance, and cross-functional collaboration. The preference for regulated industry experience and understanding of CX principles further aligns this role with operations roles focused on driving adoption, compliance, and business impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end user-centered design projects, demonstrating your process from research and ideation through to final design and iteration.

• Case studies that clearly articulate the problem statement, your role, the methodologies employed, design decisions made, and the measurable impact or outcomes achieved.

• Examples of user research artifacts (e.g., personas, journey maps) and design deliverables (e.g., wireframes, prototypes, usability test reports).

• Evidence of translating complex user and business needs into intuitive and efficient user flows and information architecture. Process Documentation:

• Demonstrate experience in documenting and communicating UX processes, including research plans, usability test protocols, and design rationale.

• Showcase ability to establish and govern consistent UX standards, research practices, and reusable design frameworks.

• Provide examples of how you have embedded UX throughout the product lifecycle, collaborating with Product Owners and development teams to ensure efficient implementation.

📝 Enhancement Note: The emphasis on a portfolio demonstrating "end-to-end" work, "measurable impact," and "process documentation" is a direct parallel to the requirements for operations professionals who must demonstrate their ability to execute, optimize, and document processes for efficiency and business value.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Professionals in Prague, Czech Republic, with 7+ years of experience, the estimated annual salary range is approximately CZK 1,200,000 - CZK 1,800,000. This range is a guideline and may vary based on specific experience, skills, and negotiation.

Benefits:

• Competitive Compensation and Benefits package, including performance-based incentives.

• Flexible working hours and home office options, promoting work-life balance and operational flexibility.

• Comprehensive Pension Plan and Risk Life Insurance for financial security.

• Access to a Virtual Medical Clinic for convenient online healthcare consultations.

• Meal Benefits to support daily employee needs.

• Service Awards recognizing long-term commitment and contributions.

• Enhanced Sick Leave Benefits beyond statutory requirements.

• Flexible Benefit Plan (Cafeteria) allowing employees to choose benefits that best suit their needs.

• Employee Stock Purchase Program, offering an opportunity to invest in the company's success.

• Employee Assistance Program (EAP) providing confidential support for personal and professional challenges.

• Comprehensive Wellness Program, including an onsite gym, Yoga, Pilates, SM System classes, massages, fresh fruit, and health-focused workshops, reflecting a commitment to employee well-being and productivity.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week, with provisions for flexible working hours and home office to support operational efficiency and employee well-being.

📝 Enhancement Note: The salary range is estimated based on current market data for senior UX roles in Prague, considering the specified experience level. The benefits package is extensive and detailed, reflecting a company that values employee well-being and offers robust support structures, which are often key considerations for professionals in operations roles seeking long-term career stability and growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical Devices / Healthcare Technology. Edwards Lifesciences is a global leader in patient-focused medical innovations, operating within a highly regulated and quality-driven sector that necessitates precision, ethical conduct, and a deep commitment to patient outcomes. This industry context shapes the company's approach to product development, user experience, and operational excellence.

Company Size: Large Enterprise (likely over 10,000 employees globally). This indicates a well-established organization with structured processes, significant resources, and a global footprint, offering opportunities for large-scale impact and cross-functional collaboration across diverse teams and geographies.

Founded: 1958. With a long history, Edwards Lifesciences has a strong legacy of innovation and a deep understanding of its market, which influences its strategic direction and operational priorities.

Team Structure:

• The UX professional will likely be part of a Product Owners team, indicating a close working relationship with product management and development.

• The UX team itself may be a specialized unit within IT, R&D, or a dedicated Product Development group, with clear reporting lines and collaboration mechanisms.

• Cross-functional collaboration is expected with business stakeholders, technology teams (developers, QA), quality assurance, regulatory affairs, and potentially marketing and sales teams. Methodology:

• Data Analysis and Insights: Emphasis on user research, usability testing, and data synthesis to inform design decisions and product strategy. This aligns with operations' data-driven approach.

• Workflow Planning and Optimization: Focus on simplifying complex workflows, reducing cognitive load, and minimizing learning curves, which are core operational objectives for improving efficiency and user adoption.

• Automation and Efficiency Practices: While not explicitly stated for UX, the underlying goal of user-centered design is to create efficient and effective digital solutions that support business processes and user productivity.

Company Website: https://www.edwards.com/

📝 Enhancement Note: The company's industry and size suggest a structured, process-oriented environment where UX plays a critical role in ensuring the usability and adoption of complex medical technologies. This requires an operations mindset focused on efficiency, compliance, and measurable outcomes.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior" professional, indicating a mid-to-senior level of expertise within the UX domain. In an operations context, this means the individual is expected to operate with a high degree of autonomy, lead complex projects, mentor junior team members, and contribute to strategic planning. They are expected to not only execute but also to define and optimize processes within their domain.

Reporting Structure: The role reports into a "Product Owners team," suggesting a matrixed reporting structure where the UX professional works closely with Product Owners while potentially having a direct manager within a UX or Design leadership hierarchy. This structure is common in product-centric organizations, requiring strong collaboration and communication skills to navigate diverse stakeholder interests.

Operations Impact: The UX Professional's impact is directly tied to the usability, adoption, and efficacy of Edwards Lifesciences' digital products, including medical devices and applications. By simplifying workflows, reducing cognitive load, and ensuring accessibility, they directly contribute to:

• Improved Patient Outcomes: Through more intuitive and effective use of medical devices.

• Enhanced Operational Efficiency: By reducing training times and user errors for healthcare professionals.

• Increased Product Adoption: By creating user experiences that meet and exceed user expectations.

• Reduced Support Costs: Through intuitive designs that minimize user confusion and need for assistance.

• Regulatory Compliance: By adhering to human factors and accessibility standards.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like medical device UX, human factors in regulated industries, or advanced user research methodologies.

• Leadership: Transition into a UX Lead or Managerial role, overseeing a team of UX professionals, defining UX strategy, and managing larger initiatives.

• Cross-functional Advancement: Leverage UX expertise to move into Product Management, Program Management, or Customer Experience Strategy roles, applying user-centric principles to broader business challenges.

• Process Improvement: Drive the evolution of UX processes and best practices within Edwards Lifesciences, contributing to the overall operational maturity of the product development lifecycle.

📝 Enhancement Note: This analysis frames the UX role through an operations lens, highlighting its strategic importance, impact on efficiency and outcomes, and potential for career progression within a structured corporate environment. The emphasis on process ownership and strategic contribution is key for operations professionals.

🌐 Work Environment

Office Type: Edwards Lifesciences in the Czech Republic offers a dynamic and friendly work environment, likely characterized by modern office spaces designed to foster collaboration and innovation. The description of a "truly international, dynamic and friendly work environment" suggests an open and engaging atmosphere.

Office Location(s): Prague, Czech Republic. Specific office details would need to be confirmed, but it's expected to be a well-equipped facility in a major European hub, offering access to a skilled talent pool and international connectivity.

Workspace Context:

• Collaborative Environment: The emphasis on international, dynamic, and friendly work suggests an environment where open communication, teamwork, and cross-functional interaction are encouraged. This is crucial for UX professionals who need to collaborate closely with product owners, engineers, and other stakeholders.

• Operations Tools and Technology: Access to and proficiency with leading UX design, prototyping, and research tools (e.g., Figma) is expected. The company's commitment to "cutting-edge information technology" implies a well-supported tech infrastructure.

• Team Interaction: Opportunities for regular interaction with UX colleagues, product teams, and broader employee networks (e.g., Employee Resource Groups) are likely, fostering knowledge sharing and a sense of community.

Work Schedule: The provision of "Flexible working hours" and "home office" indicates a modern approach to work arrangements, allowing for adaptability in scheduling to accommodate project needs, personal commitments, and optimize personal productivity, while still ensuring operational continuity and team collaboration.

📝 Enhancement Note: The description of the work environment emphasizes flexibility and collaboration, which are increasingly important for operations roles that require a balance between focused work and team integration. The availability of modern tools and a supportive atmosphere are key factors for operational success.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter to assess basic qualifications and fit.

• Hiring Manager Interview: A discussion focused on your experience, motivations, and understanding of UX principles and their application in a regulated industry. This will likely delve into your approach to user research, design strategy, and stakeholder collaboration.

• Portfolio Presentation/Case Study: A session where you present 1-2 key projects from your portfolio. Expect to discuss your process, design decisions, challenges faced, and the impact of your work. This is a critical step to assess your practical skills and operational thinking.

• Cross-functional/Team Interview: You may meet with Product Owners, engineers, or other team members to assess your ability to collaborate effectively within a cross-functional product development team.

• Final Interview/Offer: A concluding discussion with senior leadership or HR to finalize the offer.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end UX process, problem-solving skills, and impact, particularly those relevant to complex digital products or regulated industries.

• Structure Your Case Studies: For each project, clearly define the problem, your specific role and contributions, the methodologies used (research, design, testing), key design decisions and rationale, challenges overcome, and quantifiable outcomes or learnings.

• Emphasize Process and Operations: Highlight how you managed the UX process, collaborated with stakeholders, integrated feedback, and contributed to efficient product development. Demonstrate your ability to translate user needs into actionable requirements for development teams.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased task completion rates, reduced error rates, improved user satisfaction scores, faster workflow completion).

• Be Prepared for Questions: Anticipate questions about your design choices, how you handled conflicting requirements, and how you measure the success of your UX efforts.

Challenge Preparation:

• Understand the Context: Research Edwards Lifesciences, their products, and the medical device industry. Consider the unique challenges of designing for healthcare professionals and patients.

• Practice Presenting: Rehearse your portfolio presentation to ensure a clear, concise, and engaging delivery within a set time limit.

• Prepare for "How Would You..." Questions: Be ready to discuss hypothetical scenarios related to user research, problem-solving, or design challenges relevant to the company's products.

📝 Enhancement Note: This section provides actionable advice on how to prepare for the interview process, with a strong emphasis on demonstrating operational thinking through