Senior Product Designer, VGo Carrier Technology

Vinted
Full-time€5,525-7,475/month (EUR)Vilnius, Lithuania

📍 Job Overview

Job Title: Senior Product Designer, VGo Carrier Technology

Company: Vinted

Location: Vilnius, Lithuania

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-08-21

Experience Level: Senior (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

  • Focus on designing user-centered solutions for the Vinted Go business unit, enhancing shipping and delivery experiences.

  • Drive design planning and execution for new features and initiatives within a dedicated cross-functional team.

  • Elevate design quality and user-centeredness across the Vinted Go product portfolio.

  • Collaborate closely with User Researchers, Visual Designers, and Content Designers to transform complex problems into intuitive, accessible designs.

  • Champion the voice of the member throughout the product development lifecycle, from problem definition to shipped solutions.

📝 Enhancement Note: This role is specifically within the "Vinted Go" business unit, which focuses on logistics and shipping solutions. This implies a need for designers comfortable with complex systems, B2B and B2C user flows, and potentially integrating with third-party carriers and logistics partners. The "Carrier Technology" in the title further emphasizes this focus.

📈 Primary Responsibilities

  • Partner with cross-functional teams (including Product Managers, Engineers, and Researchers) to deeply understand member needs and business objectives for Vinted Go.

  • Define product problems, set clear design goals, and meticulously map user journeys and interaction flows for both web and mobile native applications.

  • Create high-fidelity prototypes and interactive mockups to effectively communicate design concepts and user experience flows.

  • Lead and conduct usability testing sessions to gather critical feedback and validate design hypotheses, iterating designs based on user insights.

  • Collaborate with User Researchers to support discovery and generative studies, ensuring designs are grounded in robust qualitative and quantitative data.

  • Contribute to raising the overall design quality and user-centered maturity of the Vinted Go product suite by partnering with other domain designers.

  • Take ownership of the design process for specific features and initiatives, ensuring timely and high-quality delivery in alignment with project roadmaps.

  • Provide and actively solicit constructive feedback from design peers and cross-functional stakeholders to foster a culture of continuous improvement.

  • Report to the Design Director within the Vinted Go business unit, contributing to strategic design discussions and team initiatives.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on end-to-end design ownership, from problem definition and research to prototyping, testing, and supporting development. The role requires a proactive approach to design planning and a commitment to elevating design standards within a growing business unit.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Design, HCI, or a related field is typically expected for senior roles, or equivalent practical experience.

Experience: Proven strong senior-level experience (5-10 years) in designing and shipping successful products for both web platforms and native mobile applications (iOS/Android).

Required Skills:

  • Interaction Design: Proficient in designing intuitive and efficient user interactions for complex systems.

  • Visual Design: Strong aesthetic sense and ability to create visually appealing and consistent user interfaces.

  • Evaluative User Research: Skilled in conducting usability testing and analyzing feedback to inform design decisions.

  • Prototyping: Ability to create interactive prototypes using industry-standard tools (e.g., Figma, Sketch, Adobe XD).

  • User-Centered Design: Deep understanding of user-centered design principles and methodologies.

  • Usability Testing: Experience planning, executing, and analyzing usability tests.

  • Design Planning & Execution: Proven ability to manage design projects from conception to launch.

  • Cross-functional Collaboration: Excellent collaboration skills with Product Managers, Engineers, Researchers, and other stakeholders.

  • Web Product Design: Experience designing for responsive web applications.

  • Mobile App Design: Experience designing for native mobile platforms (iOS and Android).

  • Complex Systems Design: Demonstrated ability to design solutions for intricate and interconnected systems.

  • Communication Skills: Excellent verbal and written communication skills, with fluency in English.

  • Design Process Mastery: Strong understanding of the end-to-end design process.

  • Data-Informed Design: Proficient in leveraging both qualitative and quantitative insights to guide design decisions.

Preferred Skills:

  • Experience in the logistics, shipping, or e-commerce industries.

  • Familiarity with design systems and component libraries.

  • Experience working in a fast-paced, growth-stage tech company.

  • Understanding of accessibility standards and best practices.

  • Experience with A/B testing and conversion rate optimization from a design perspective.

📝 Enhancement Note: The experience level of "5-10 years" is inferred from the "Senior" title and the breadth of responsibilities, suggesting a need for someone who can independently lead design initiatives and mentor junior designers. The emphasis on "complex systems" and "carrier technology" points to a preference for candidates who can navigate intricate technical and business logic within the shipping domain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 3-5 robust case studies demonstrating end-to-end product design experience for web and/or mobile applications.

  • Clearly articulate the problem statement, your role and contributions, the design process followed, key decisions made, and the final outcomes.

  • Highlight projects involving complex systems, intricate user flows, or integration with multiple platforms/services.

  • Include examples of how you've used both qualitative and quantitative data to inform your design decisions and measure impact.

  • Demonstrate strong interaction design, visual design, and prototyping skills through interactive prototypes or detailed walkthroughs.

  • Showcase your ability to collaborate effectively with cross-functional teams and present design solutions clearly. Process Documentation:

  • Within case studies, detail your approach to user research, problem definition, ideation, prototyping, and user testing.

  • Illustrate how you translated complex requirements or business logic into intuitive user interfaces and workflows.

  • Provide examples of how you iterated on designs based on feedback and data, demonstrating a learning and adaptation process.

  • Showcase your understanding of design system principles and how you applied them in your projects, or how you would build one.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is critical. It must go beyond just showcasing final UI. It needs to demonstrate strategic thinking, problem-solving capabilities, and a deep understanding of the design process, especially when dealing with complex systems like those in logistics and carrier technology. Emphasis should be placed on measurable impact and collaboration.

💵 Compensation & Benefits

Salary Range: €5,525 - €7,475 EUR per month (Gross)

Benefits:

  • Share Options Programme: Opportunity to benefit from company equity.

  • Holiday Allowance: 25 working days of annual leave.

  • Home Office Support: Provision of IT workstation equipment and a personal budget of up to €540 for home workplace furniture.

  • Private Health Insurance: Comprehensive private health coverage.

  • Employee Assistance Program (EAP): Confidential support services for employees and their families.

  • Team-Building Events: Regular opportunities for team socialisation and bonding.

  • Vinted Shopping Budget: A personal monthly budget for purchases on the Vinted platform.

  • Workation: Opportunity to work remotely from various locations for up to 90 days per year (21 of which can be outside the EU).

  • Dog-Friendly Office: A welcoming environment for canine companions.

  • On-site Amenities: Gym access and in-house meals available at affordable prices.

  • Individual Learning Budget: An annual budget dedicated to professional development through courses, certifications, and workshops.

Working Hours: While not explicitly stated, a standard full-time role in Europe typically involves around 40 hours per week. The hybrid model suggests flexibility in how these hours are managed, with 2 recommended office days per week.

📝 Enhancement Note: The provided salary range is explicit. The benefits package is extensive, with particular emphasis on professional development (Learning Budget), work-life flexibility (Workation, Hybrid model), and employee well-being (EAP, Health Insurance). The home office support and Vinted shopping budget are also notable perks.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce (Second-hand fashion and lifestyle), Logistics, Fintech. Vinted operates across multiple sectors, with Vinted Go specifically focusing on the logistics and shipping technology aspect.

Company Size: Over 2,000 employees. This indicates a well-established organization with structured processes, but still agile enough to foster innovation.

Founded: 2008. Vinted has a significant history, evolving from a startup to a unicorn, demonstrating resilience and a proven track record. Headquarters are in Vilnius, Lithuania.

Team Structure:

  • The design organization is well-established, with designers represented at senior leadership levels, indicating design's strategic importance.

  • This specific role is within the Vinted Go business unit and reports to the Business Unit Design Director.

  • Designers work within cross-functional teams, collaborating closely with product managers, engineers, user researchers, visual designers, and content designers. Methodology:

  • User-Centricity: A strong emphasis on understanding and designing for member needs, utilizing qualitative and quantitative insights.

  • Data-Driven Decisions: Designs are informed by research, usability testing, and performance metrics.

  • Agile Development: Implied through cross-functional teams and iterative design processes.

  • Continuous Improvement: Focus on raising design quality and user-centeredness maturity across the organization.

Company Website: https://www.vinted.com/ (Group), https://vintedgo.com/ (Vinted Go)

📝 Enhancement Note: Vinted has a strong mission-driven culture ("make second-hand the first choice"). The "unicorn" status suggests a successful, rapidly growing company with significant investment and ambition. The existence of distinct business units (Marketplace, Go, Pay) implies specialized focus and potentially different operational challenges within each.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level typically involves owning significant product areas, mentoring junior designers, contributing to design strategy, and influencing product direction. It signifies a transition from individual contributor execution to strategic design leadership within a specific domain.

Reporting Structure: The Senior Product Designer reports to the Design Director of the Vinted Go business unit. This provides a clear line of management and mentorship within the specialized domain.

Operations Impact: Product designers at Vinted are integral to achieving the company's mission. The Vinted Go team's work directly impacts the efficiency, affordability, and sustainability of shipping for millions of users and partners. This role has the potential to significantly influence user experience, operational efficiency, and the overall success of Vinted Go's services.

Growth Opportunities:

  • Specialization: Deepen expertise within the logistics and carrier technology domain, becoming a subject matter expert.

  • Leadership: Progress to Lead Product Designer roles, managing design initiatives or even a small team, and contributing more significantly to design strategy.

  • Mentorship: Opportunity to mentor junior designers, sharing best practices and guiding their development.

  • Cross-functional Influence: Develop skills in influencing product strategy and working effectively with senior stakeholders across Product, Engineering, and Business.

  • Skill Expansion: Opportunity to further develop skills in areas like system design, B2B product design, and large-scale platform strategy through the Individual Learning Budget and project exposure.

📝 Enhancement Note: The "Senior" title implies a role with significant autonomy and influence. The specific focus on Vinted Go means growth opportunities will likely be tied to the expansion and success of this logistics arm of Vinted. The company's unicorn status and global presence suggest ample room for career advancement within the broader Vinted group.

🌐 Work Environment

Office Type: Hybrid work model. While 2 days in the office are recommended, the specific days are team-dependent, offering a degree of flexibility. The office environment is described as dog-friendly and includes amenities like a gym and subsidized meals.

Office Location(s): Vilnius, Lithuania. This is the company's headquarters, suggesting a central hub for product development and strategic decision-making.

Workspace Context:

  • Collaborative: The hybrid model encourages in-person collaboration on designated days, fostering team cohesion and idea exchange.

  • Tooling: Access to all necessary IT workstation equipment and support for home office setup.

  • Team Interaction: Opportunities for frequent team-building events and informal interactions in the office and potentially remotely. The dog-friendly office aspect contributes to a more relaxed and approachable atmosphere.

Work Schedule: Standard full-time hours are implied, with flexibility offered through the hybrid model. The emphasis is on team autonomy in defining in-office days, suggesting trust and a focus on results over strict adherence to office presence.

📝 Enhancement Note: The hybrid model is a key aspect, indicating a balance between remote flexibility and in-person collaboration. The Vilnius HQ likely offers a vibrant tech hub environment. The mention of a "dog-friendly office" and "team-building events" suggests a company culture that values employee well-being and social connection.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess qualifications and fit.

  • Portfolio Presentation & Discussion: Expect to present 1-2 key case studies from your portfolio, detailing your process, decisions, and impact. Be prepared to discuss your role, challenges, and how you collaborated with others.

  • Cross-functional Interviews: Interviews with potential peers (e.g., other designers, product managers, engineers) to evaluate collaboration style, technical understanding, and problem-solving approach.

  • Hiring Manager Interview: A discussion with the Design Director to assess strategic thinking, leadership potential, cultural fit, and alignment with Vinted's mission and values.

  • Potential Design Challenge: Depending on the role and candidate, a take-home assignment or a live design exercise might be incorporated to assess practical skills.

Portfolio Review Tips:

  • Curate Strategically: Select case studies that best showcase your experience with complex systems, shipping/logistics (if possible), web and mobile design, and end-to-end product development.

  • Tell a Story: Frame each case study as a narrative: the problem, your approach, your solutions, the results, and lessons learned. Clearly articulate your specific contributions.

  • Highlight Process: Demonstrate your design thinking process – how you identified problems, researched users, iterated on ideas, and validated solutions.

  • Quantify Impact: Whenever possible, include metrics and data to show the tangible impact of your design decisions on user behavior, business goals, or operational efficiency.

  • Be Prepared for Questions: Anticipate questions about your design choices, trade-offs you made, how you handled disagreements, and how you collaborated with your team.

Challenge Preparation:

  • Understand the Domain: Familiarize yourself with Vinted Go's services, the logistics industry, and common user pain points in shipping and delivery.

  • Focus on Process: If given a challenge, focus on demonstrating your structured approach to problem-solving, even if you don't reach a perfect solution.

  • Think Aloud: For live exercises, clearly articulate your thought process, assumptions, and reasoning.

  • Prioritize: If time is limited, focus on the most critical aspects of the problem and demonstrate effective prioritization.

📝 Enhancement Note: The interview process is likely to be thorough, given the senior nature of the role. A strong portfolio demonstrating complex problem-solving and user-centricity is paramount. Candidates should be prepared to discuss their design philosophy and how they contribute to a team's success.

🛠 Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma is a widely adopted tool in modern design teams and is likely used extensively at Vinted. Sketch and Adobe XD are also common.

  • Collaboration: Tools like Slack for communication, Jira for project management, and Confluence for documentation are standard in tech environments.

  • User Research: Tools such as UserTesting.com, Maze, or internal research platforms for conducting and analyzing user studies.

Analytics & Reporting:

  • Product Analytics: Tools like Amplitude, Mixpanel, or Google Analytics to track user behavior, feature adoption, and key performance indicators.

  • Dashboarding: Potentially Tableau, Looker, or internal BI tools for visualizing data and performance metrics.

CRM & Automation:

  • While not directly a designer's tool, understanding how CRM systems (like Salesforce) and marketing automation platforms integrate with the user experience can be beneficial, especially for B2B-facing aspects of Vinted Go.

📝 Enhancement Note: While the specific tools are not listed, modern product design teams heavily rely on Figma for design and prototyping. Familiarity with agile project management tools (Jira) and communication platforms (Slack) is essential. Understanding how design impacts product analytics is also a key requirement for senior roles.

👥 Team Culture & Values

Operations Values:

  • Mission-Driven: A strong commitment to making second-hand the first choice, contributing to sustainability and a circular economy.

  • User-Centricity: Deep empathy for members and a drive to solve their problems through thoughtful design.

  • Collaboration: Working effectively in cross-functional teams, valuing diverse perspectives.

  • Data-Informed: Using insights from research and analytics to guide decisions and measure impact.

  • Continuous Improvement: A proactive approach to enhancing design quality, processes, and user experiences.

  • Ownership & Accountability: Taking responsibility for design outcomes and driving initiatives to completion.

Collaboration Style:

  • Cross-functional Integration: Designers are embedded within product teams, working closely with Product Managers and Engineers from discovery through delivery.

  • Feedback Culture: Openness to giving and receiving constructive feedback among designers and with cross-functional peers.

  • Knowledge Sharing: Encouraging the sharing of best practices, learnings, and insights across the design team and broader organization.

  • Iterative Approach: Embracing experimentation and iteration based on user feedback and data, rather than striving for immediate perfection.

📝 Enhancement Note: Vinted emphasizes its mission and values. For a designer, this means understanding how design contributes to sustainability and user satisfaction. The collaborative and iterative nature of the culture is crucial for success in a fast-paced tech environment.

⚡ Challenges & Growth Opportunities

Challenges:

  • Complexity of Logistics: Designing for a complex logistics network involving multiple carriers, pick-up/drop-off points, and diverse user needs (both consumers and businesses) presents significant design challenges.

  • Balancing B2B & B2C Needs: Vinted Go serves both end consumers and potentially business partners (carriers, logistics providers), requiring a nuanced understanding of different user requirements and workflows.

  • Scaling Design Processes: As Vinted Go grows, ensuring design processes remain efficient and scalable while maintaining high quality will be an ongoing challenge.

  • Internationalization: Designing for a pan-European market means considering localization, cultural nuances, and varying regulatory landscapes.

  • Evolving Technology: Keeping pace with advancements in logistics technology and integrating them into user-friendly solutions.

Learning & Development Opportunities:

  • Specialized Domain Expertise: Gaining deep knowledge in logistics, carrier technology, and supply chain optimization through practical application.

  • Strategic Design Influence: Opportunities to contribute to the strategic roadmap of Vinted Go and influence product direction.

  • Mentorship & Leadership: Potential to grow into a lead role, mentor junior designers, and contribute to shaping the design team's capabilities.

  • Industry Exposure: Access to the Individual Learning Budget for courses, certifications, and workshops relevant to product design, logistics technology, or leadership.

  • Workation & Global Exposure: The ability to work from different locations can offer new perspectives and inspiration.

📝 Enhancement Note: The challenges are inherent to operating in a dynamic, complex industry like logistics tech. The growth opportunities are substantial, particularly for a senior designer looking to deepen their expertise in a critical business function and potentially move into leadership roles.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you designed a solution for a complex system. What were the key challenges, and how did you approach them?" (Focus on process, user needs, and trade-offs.)

  • "How do you balance the needs of different user groups (e.g., consumers vs. business partners) in your design process?" (Highlight your user research and segmentation skills.)

  • "Walk us through a project where you significantly improved a user flow or feature based on data and user feedback. What metrics did you track?" (Prepare a strong case study focusing on impact and iteration.)

  • "How do you collaborate with product managers and engineers to ensure successful product delivery?" (Emphasize communication, negotiation, and shared understanding.) Company & Culture Questions:

  • "What interests you about Vinted's mission, and specifically about Vinted Go's role within it?" (Research Vinted's mission and Vinted Go's objectives.)

  • "How do you contribute to a positive and collaborative team environment?" (Discuss your approach to feedback, mentorship, and team dynamics.)

  • "How do you stay updated on design trends and best practices, especially within the logistics or tech space?" (Showcase your commitment to continuous learning.)

  • "Describe a situation where you had to advocate for a design decision that faced resistance. How did you handle it?" (Demonstrate your communication and persuasion skills.) Portfolio Presentation Strategy:

  • Select Relevant Case Studies: Choose 2-3 projects that best align with the requirements of a Senior Product Designer role, particularly those involving complex systems or user flows.

  • Structure Your Narrative: For each case study, clearly outline the problem, your role, the design process (research, ideation, prototyping, testing), key decisions, challenges, and outcomes (with metrics if possible).

  • Highlight Collaboration: Explain how you worked with your cross-functional team throughout the project.

  • Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, the rationale behind them, and how you handled trade-offs.

  • Showcase Process, Not Just Pixels: Emphasize your thinking, problem-solving skills, and how you used data to inform your designs.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design craft but also strategic thinking, problem-solving acumen, and strong collaboration skills, particularly within the context of a complex, mission-driven organization like Vinted.

📌 Application Steps

To apply for this Senior Product Designer position:

  • Submit your application directly through the Vinted Careers portal using the provided URL.

  • Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience with complex systems, web and mobile product design, and user-centered problem-solving. Prioritize case studies that showcase your end-to-end design process and measurable impact.

  • Resume Optimization: Ensure your resume clearly outlines your years of experience, specific skills (interaction design, visual design, user research, prototyping), and achievements relevant to a senior product design role. Use keywords from the job description.

  • Interview Preparation: Practice articulating your design process, decision-making rationale, and collaborative approach. Prepare 1-2 strong case studies for presentation and anticipate questions about your experience with complex systems and user-centric design.

  • Company Research: Thoroughly research Vinted's mission, its business units (especially Vinted Go), and its company culture. Understand how Vinted Go fits into the broader Vinted ecosystem and its impact on the logistics industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

The role requires strong senior-level experience in designing and shipping web products and mobile native apps. Candidates must possess excellent communication skills and a deep understanding of the design process, including both qualitative and quantitative research.