Senior Product Designer (UX/UI)

📍 Job Overview

Job Title: Senior Product Designer (UX/UI)

Company: CubX Inc.

Location: Lakewood, New Jersey, United States

Job Type: Full-time

Category: Product Design / Operations Technology

Date Posted: September 10, 2026

Experience Level: Mid-Senior (3+ years)

Remote Status: On-site

🚀 Role Summary

• Owns end-to-end product design for complex internal and client-facing operational IT products and workflows, requiring a blend of systems thinking and visual craft.

• Transforms manual, ambiguous processes (tickets, spreadsheets, notes) into structured, intuitive product workflows with clear rules and minimal ambiguity.

• Collaborates closely with product, engineering, and operations to define underlying system structures, including user flows, information architecture, roles, permissions, approval paths, and system states.

• Designs polished, production-ready interfaces in Figma, focusing on operational UI elements like forms, tables, dashboards, and configuration interfaces, while considering both internal operator efficiency and end-user simplicity.

📝 Enhancement Note: This role is positioned as a Senior Product Designer but has a strong emphasis on operational processes and system design, suggesting a deep integration with the operational technology stack and GTM support functions. The requirement for "strong systems thinking" and "designing real operational UI" indicates a need for a designer who can not only create user-friendly interfaces but also understand and structure complex business logic and workflows, a critical aspect in Revenue Operations and Sales Operations technology.

📈 Primary Responsibilities

• Lead the end-to-end product design lifecycle for complex internal operational tools, with potential to extend into client-facing experiences.

• Translate manual, ambiguous, and often ticket-based operational processes into structured, scalable product workflows and software solutions.

• Define and design the underlying structure of complex experiences, including user flows, information architecture, roles and permissions, approval paths, system states, edge cases, business rules, and configuration models.

• Conduct thorough product and UX discovery, asking critical questions, challenging assumptions, and clarifying incomplete or ambiguous requirements to ensure robust system design.

• Create wireframes and interactive prototypes to validate complex workflows and system logic before progressing to detailed visual UI design.

• Design polished, production-ready user interfaces in Figma, specifically for operational contexts like forms, tables, dashboards, navigation, configuration interfaces, admin controls, filters, bulk actions, permissions, and various system states (empty, error, loading).

• Partner closely with engineering throughout the implementation phase to resolve design details and ensure the shipped product accurately reflects the intended experience and operational efficiency.

• Contribute to establishing and maintaining reusable components, patterns, and design standards across CubX's growing multi-product platform to ensure consistency and scalability.

• Design user experiences that effectively cater to both internal operators requiring power, efficiency, and flexibility, and end-users who prioritize clarity and simplicity.

📝 Enhancement Note: The responsibilities emphasize a deep dive into operational processes, indicating that candidates with experience in designing for B2B SaaS, internal tools, or enterprise software with complex workflows will be highly valued. The need to "define the underlying structure of complex experiences" points towards a role that requires a strong understanding of how operational systems function, beyond just aesthetic design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for senior roles, demonstrating a foundational understanding of design principles and technology.

Experience: A minimum of 3 years of dedicated Product Design experience, specifically focused on building B2B SaaS, enterprise software, internal tools, or workflow-driven products.

Required Skills:

• Proven ability to manage the full product design lifecycle, from ambiguous problem definition and discovery through to a shipped, production-ready product.

• Strong systems-thinking capabilities, with demonstrated experience in defining complex workflows, roles and permissions, approval processes, business rules, configuration models, system states, and edge cases.

• Expertise in designing complex operational software interfaces, including forms, tables, dashboards, admin tools, and intricate configuration interfaces.

• Solid foundation in UX design principles, interaction design, information architecture, and strategic problem-solving.

• High-quality visual design skills with the capacity to create polished, professional, and production-ready interfaces that align with brand standards.

• Advanced proficiency in Figma, including robust experience with prototyping features and the creation/management of design systems.

• Proven experience in cross-functional collaboration with engineering, product management, and operational stakeholders to drive product initiatives.

• Demonstrated ability to lead discovery sessions, ask insightful questions, challenge assumptions effectively, and clarify requirements for complex technical products.

• A strong portfolio showcasing end-to-end ownership, from problem definition and workflow design to UX/UI execution and successful implementation. Preferred Skills:

• Experience with enterprise software, internal tools, workflow automation platforms, configuration-heavy systems, or multi-tenant SaaS environments.

• Specific experience designing role-based access control (RBAC), approval workflows, and administrative platforms.

• Familiarity with operational domains such as MSP (Managed Service Provider), IT Operations, ITSM (IT Service Management), provisioning, procurement, inventory, or asset management systems.

• Experience designing products with security-sensitive requirements or those based on complex rules engines.

• Exposure to or experience with AI-assisted design and product development workflows.

📝 Enhancement Note: The emphasis on "systems thinking," "workflow design," and "operational software" strongly suggests that candidates with experience in designing for Sales Operations, Revenue Operations, or IT Operations technology will have a significant advantage. The "Nice to Have" section further reinforces this by listing specific operational domains.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a clear progression from problem definition through to a successfully shipped product, highlighting end-to-end ownership.

• Showcase case studies that detail complex workflow design, including user flows, information architecture, and system logic (e.g., permissions, approvals, business rules).

• Feature examples of designing for operational UI, such as intricate forms, data-heavy tables, dashboards, and configuration interfaces, emphasizing user efficiency and clarity.

• Include examples of designing for system states, edge cases, and error handling, demonstrating a thorough understanding of robust system architecture.

• Present a portfolio that clearly illustrates both strong systems thinking and high-quality visual UI craft, proving the ability to handle both the underlying logic and the final user experience. Process Documentation:

• For each case study, clearly articulate the discovery process, including how ambiguity was addressed and requirements were clarified.

• Detail the workflow design phase, explaining the rationale behind defined paths, decision points, and user interactions.

• Showcase system modeling elements such as roles, permissions, and configuration logic, explaining how these support operational needs.

• Document the iterative design process, including prototyping, user testing (if applicable), and collaboration with engineering for implementation.

• Provide examples of how reusable components and design system elements were applied or created to ensure scalability and consistency.

📝 Enhancement Note: The portfolio requirements are highly specific to operations roles, emphasizing process transformation, system logic, and the ability to design for complex, data-intensive operational environments. Candidates must be prepared to demonstrate their ability to structure and design systems, not just user interfaces.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior Product Designer (3+ years experience) in Lakewood, New Jersey, a competitive salary range would typically fall between $110,000 - $150,000 annually. This estimate considers the cost of living in New Jersey, the demand for senior design talent, and the specialized nature of designing complex operational software.

Benefits:

• Competitive pay with performance-based growth opportunities.

• Comprehensive paid time off (PTO) and company holidays.

• Robust health, dental, and vision insurance options for employees and their families.

• 401(k) retirement plan with a company match, aiding in long-term financial planning.

• On-site gym facility to support employee wellness and work-life balance.

• Access to a modern, collaborative office environment designed for productivity and teamwork.

• Ongoing training and professional development programs to foster skill enhancement and career growth.

• Opportunities to work with cutting-edge technology and contribute to innovative product development.

• Regular team events and employee appreciation initiatives to build camaraderie and recognize contributions.

• A strong company culture that emphasizes innovation, teamwork, and continuous improvement.

Working Hours: The standard working hours for this full-time role are approximately 40 hours per week, aligning with typical business operations. While on-site, CubX Inc. likely offers a degree of flexibility within business hours to accommodate operational needs and individual work styles, particularly given the collaborative nature of design and engineering work.

📝 Enhancement Note: The salary range is an estimate based on national and regional data for senior product designers, adjusted for location and the specialized nature of the role. The benefits listed are derived directly from the provided text and are typical for full-time positions in the US tech industry, with specific emphasis on wellness and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: CubX Inc. operates within the Technology sector, likely focusing on IT solutions, software development, or managed services, given the emphasis on internal operational tools and client-facing IT products. This industry context implies a fast-paced environment driven by innovation, efficiency, and client satisfaction.

Company Size: CubX Inc. is likely a mid-sized to large company, based on the provided job listing and the need for structured design systems and complex product ownership. A company of this size typically offers opportunities for significant impact and cross-functional collaboration, while still maintaining a degree of agility.

Founded: Information on the founding date is not provided, but the company's focus on developing and refining complex IT products suggests a mature organization with established processes and a commitment to long-term growth and technological advancement.

Team Structure:

• The operations technology team is likely composed of individuals from product management, engineering, and design, working collaboratively to build and enhance IT solutions.

• The Senior Product Designer will report into a design lead or product management leadership, working closely with engineering teams and operational stakeholders.

• Cross-functional collaboration is a cornerstone of this role, requiring close partnerships with product managers to define strategy, engineers to ensure technical feasibility and implementation, and operations teams to deeply understand current processes and user needs. Methodology:

• CubX Inc. likely employs an agile development methodology, emphasizing iterative design, continuous feedback, and rapid deployment of features.

• Data analysis and insights are crucial for understanding user behavior, identifying operational bottlenecks, and measuring the impact of design solutions.

• Workflow planning and optimization strategies are central to the role, focusing on transforming manual processes into efficient, software-driven solutions.

• Automation and efficiency practices are key drivers, with a strong emphasis on designing systems that reduce manual effort and improve operational throughput.

Company Website: https://cubx.com/

📝 Enhancement Note: The company context is inferred from the job description's focus on IT products and operational workflows. The description of the role suggests a culture that values deep problem-solving, systems thinking, and strong collaboration between design, engineering, and operations.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as Senior Product Designer, indicating a level of autonomy, expertise, and responsibility beyond junior or mid-level positions. A Senior Designer is expected to lead design initiatives, mentor junior team members, and significantly influence product strategy and execution, particularly in complex operational domains.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager, Head of Product, or a Director of Product Design. They will work closely with Product Managers, Engineering Leads, and directly with operational stakeholders to define requirements and ensure successful product implementation.

Operations Impact: The designer's work will have a direct and substantial impact on CubX's operational efficiency, client service delivery, and potentially revenue generation. By transforming complex manual processes into streamlined digital workflows, the role contributes to cost savings, improved productivity, enhanced user satisfaction, and the scalability of the company's IT solutions.

Growth Opportunities:

• Specialization: Opportunity to become a subject matter expert in complex operational domains (e.g., MSP, IT Operations, provisioning) and contribute to the strategic direction of CubX's product suite in these areas.

• Leadership: Potential to grow into a Design Lead role, managing a team of designers, defining design strategy, and influencing product roadmaps across multiple products.

• Skill Development: Continuous learning opportunities in advanced design systems, AI-assisted design tools, and new operational technology trends, supported by ongoing training and professional development programs.

• Cross-functional Advancement: Potential to move into Product Management roles by leveraging deep understanding of user needs, business processes, and system design.

📝 Enhancement Note: The growth analysis is based on the "Senior" title and the role's scope. The emphasis on operational impact suggests that career progression will be tied to successful transformation of complex business processes into effective software solutions.

🌐 Work Environment

Office Type: The role is on-site in Lakewood, New Jersey, indicating a traditional office-based work environment. This setting fosters in-person collaboration, spontaneous idea sharing, and direct team interaction, which can be beneficial for complex design challenges.

Office Location(s): The primary office location is Lakewood, New Jersey. This location offers a specific regional context for the work environment.

Workspace Context:

• The workspace is described as modern and collaborative, suggesting an environment designed to facilitate teamwork, innovation, and open communication.

• Access to cutting-edge technology and tools, including advanced design software like Figma, will be standard, supporting efficient and high-quality design output.

• Opportunities for team events and employee appreciation initiatives contribute to a positive and engaging work atmosphere, fostering strong relationships among colleagues.

Work Schedule: The role is full-time, with an expected 40 hours per week. While on-site, the company likely promotes a professional work schedule, with potential for some flexibility to accommodate project needs and collaborate effectively with distributed or international teams if applicable.

📝 Enhancement Note: The on-site requirement suggests a company culture that values face-to-face interaction and team cohesion. The description of the office as "modern" and "collaborative" implies an environment conducive to creative problem-solving and efficient workflow development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio to assess experience and alignment with the role's requirements.

• Portfolio Presentation & Discussion: Candidates will likely present a selection of their work, focusing on case studies that demonstrate end-to-end ownership, systems thinking, and the ability to design complex operational workflows and UIs. Be prepared to discuss your design process, decision-making rationale, and impact.

• Technical/Skills Assessment: This may involve a design challenge or a deep dive into specific design skills, such as Figma proficiency, interaction design principles, or systems thinking exercises.

• Stakeholder Interviews: Interviews with Product Managers, Engineering Leads, and potentially operational stakeholders to evaluate collaboration skills, problem-solving abilities, and cultural fit.

• Final Round: May involve a discussion with senior leadership to assess strategic thinking and overall fit with CubX Inc.'s vision.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong case studies that best showcase your ability to tackle complex operational problems, transform manual processes, and design both robust systems and polished UIs. Prioritize projects that align with B2B SaaS, internal tools, or workflow-heavy applications.

• Emphasize Process & Impact: For each case study, clearly articulate the problem, your role, your design process (discovery, ideation, prototyping, UI design, collaboration with engineering), and the measurable impact or outcome of your work. Use diagrams to illustrate workflows and system logic.

• Highlight Systems Thinking: Explicitly demonstrate your ability to think through underlying system structures, including user flows, permissions, configurations, and edge cases. Show how you translated complex logic into intuitive interfaces.

• Showcase Visual Craft: Ensure the final UI designs presented are polished, professional, and demonstrate a keen eye for detail, typography, color, and layout.

• Figma Proficiency: Be ready to discuss your use of Figma, including how you've leveraged its features for prototyping, design systems, and collaboration.

Challenge Preparation:

• Anticipate System Design Questions: Prepare for challenges that require you to map out complex workflows, define system logic, or propose solutions for operational inefficiencies.

• Practice Articulating Trade-offs: Be ready to discuss the trade-offs between simplicity and power, or between different design solutions, and justify your choices with data or strong reasoning.

• Understand Operational Context: Familiarize yourself with common operational challenges in areas like IT management, provisioning, or workflow automation, as these are areas CubX Inc. operates within.

📝 Enhancement Note: The interview and portfolio review process is tailored to the specific demands of this role, emphasizing the critical need for candidates to demonstrate their ability to handle complex operational systems and translate them into user-friendly interfaces, backed by a strong portfolio.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the core design tool, and advanced proficiency is explicitly required for UX, UI, prototyping, and design systems. Expect to use Figma extensively for all stages of the design process.

• Prototyping Tools: Figma's built-in prototyping capabilities are key, but experience with other advanced prototyping tools might be a plus.

Analytics & Reporting:

• While not explicitly listed as a design tool requirement, understanding how to interpret and utilize data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to inform design decisions will be crucial for measuring the impact of designed workflows and features. CRM & Automation:

• While the designer may not directly manage CRM or automation platforms, an understanding of how these systems function and integrate with operational workflows is highly beneficial, especially for designing interfaces that interact with or manage these systems. Experience with systems like Salesforce, HubSpot, or workflow automation tools (e.g., Zapier, Make) could be advantageous for context.

📝 Enhancement Note: The explicit mention of Figma as a required tool highlights its central role. The emphasis on operational workflows suggests that designers who have experience integrating with or designing for CRM, ITSM, or other business process automation platforms will be well-positioned.

👥 Team Culture & Values

Operations Values:

• Systems Thinking: A core value, emphasizing the importance of understanding the underlying logic, rules, and interconnectedness of operational processes before designing solutions.

• Efficiency & Automation: A strong drive to identify and eliminate manual tasks, streamline workflows, and leverage technology to improve operational throughput and reduce errors.

• User-Centricity (Dual Focus): Designing for both internal operators who need power and control, and end-users who require simplicity and clarity, demonstrating an understanding of diverse user needs within an operational context.

• Collaboration & Partnership: A value placed on close teamwork with engineering, product, and operations to ensure designs are technically feasible, strategically aligned, and effectively implemented.

• Craftsmanship & Quality: A commitment to high-quality visual design and a polished user experience, ensuring that functional designs are also aesthetically pleasing and intuitive.

Collaboration Style:

• Cross-functional Integration: The design team is deeply integrated with product and engineering, working collaboratively from ideation through implementation.

• Process-Oriented Feedback: A culture that encourages open feedback on workflows, system logic, and design solutions, with a focus on continuous improvement.

• Knowledge Sharing: Encouragement of sharing best practices, design patterns, and learnings across the team and with other departments to foster a collective understanding of operational challenges and design solutions.

📝 Enhancement Note: The culture and values described are highly aligned with a professional operations and technology environment, emphasizing efficiency, systems thinking, and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: The primary challenge lies in translating highly complex, often ambiguous, manual operational processes into clear, structured, and intuitive digital workflows and interfaces. This requires significant analytical and problem-solving skills.

• Balancing Operator vs. End-User Needs: Creating designs that satisfy the power and flexibility requirements of internal operators while maintaining simplicity and ease of use for external end-users can be a delicate balancing act.

• Evolving Technology Landscape: Staying abreast of advancements in design tools, operational technologies, and AI-assisted design workflows to ensure CubX Inc.'s products remain competitive and efficient.

• Cross-Functional Alignment: Ensuring consistent understanding and alignment on requirements and design decisions across diverse teams (product, engineering, operations) can be challenging in complex projects.

Learning & Development Opportunities:

• Deep Dive into Operational Domains: Opportunity to gain extensive knowledge in specific operational areas (e.g., MSP, IT Operations, provisioning), becoming a subject matter expert.

• Advanced Design Systems: Potential to contribute to and expand sophisticated design systems for a multi-product platform, enhancing skills in scalability and component-based design.

• AI-Assisted Design: Exploration and application of AI tools in the design process, enhancing efficiency and exploring new creative avenues.

• Mentorship and Leadership: As a senior role, there are opportunities to mentor junior designers and potentially grow into leadership positions within the design or product teams.

📝 Enhancement Note: The challenges and growth opportunities are directly linked to the role's focus on complex operational systems and advanced design practices, offering significant potential for professional development within a specialized domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you took a complex, manual operational process and designed a software solution for it. What were the key challenges, and how did you address them?" (Focus on your process, systems thinking, and impact.)

• "How do you balance the needs of powerful internal operators with the desire for a simple end-user experience in a single product?" (Prepare examples of trade-offs and solutions.)

• "Walk us through your process for defining roles, permissions, and approval workflows within a system you designed." (Demonstrate your understanding of operational logic and security.) Company & Culture Questions:

• "What interests you about CubX Inc. and our focus on operational IT products?" (Research CubX's mission, services, and recent news.)

• "How do you approach collaborating with engineering teams to ensure your designs are implemented accurately?" (Highlight your communication and partnership skills.)

• "How do you measure the success of your designs, especially in terms of operational efficiency and user adoption?" (Discuss metrics and your approach to data-driven design.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the "Before" (the problem/manual process), the "During" (your design process and solutions), and the "After" (the outcome/impact).

• Visualizing Systems: Use flowcharts, diagrams, and wireframes effectively to illustrate complex workflows, system logic, and information architecture. Don't just show screens; show how they fit into the larger system.

• Highlight Dual Craft: Explicitly point out where your systems thinking informed the UX, and how your visual design skills brought that logic to life in a polished UI.

• Engage with Questions: Be prepared to dive deep into your design choices, justify your decisions, and discuss any challenges or iterations your projects went through.

📝 Enhancement Note: Interview preparation should focus on demonstrating systems thinking, operational process transformation, and strong UX/UI skills, particularly within complex B2B or enterprise software contexts.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Workable.

• Tailor your resume to highlight your experience in B2B SaaS, enterprise software, internal tools, and workflow-driven products, emphasizing your systems thinking and end-to-end product design ownership.

• Curate your portfolio to showcase 2-3 of your strongest case studies that best represent your ability to tackle complex operational problems, design robust systems, and deliver polished UIs. Ensure each case study clearly articulates the problem, your process, and the impact.

• Prepare to present your portfolio with a focus on demonstrating your systems thinking, workflow transformation capabilities, and visual design craft. Be ready to discuss your design decisions and collaboration with engineering.

• Research CubX Inc. to understand their business, industry focus, and any publicly available information about their products or culture, preparing thoughtful questions for the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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