Senior Product Designer (UI/UX)

📍 Job Overview

Job Title: Senior Product Designer (UI/UX)

Company: Uniti AI

Location: New York City, New York, United States

Job Type: FULL_TIME

Category: Product Design / UI/UX Operations

Date Posted: 2026-08-11

Experience Level: 7+ Years

Remote Status: Hybrid (with US-based remote possibility)

🚀 Role Summary

• Drive the definition and execution of AI-native software interfaces, focusing on user experience and interaction design for both operational platforms and end-user applications.

• Shape the future of conversational workflows and agentic software through innovative UI/UX patterns, emphasizing clarity, speed, and intuitive usability.

• Collaborate closely with founders, engineers, and customers to rapidly prototype, test, and iterate on product experiences, ensuring seamless implementation and high-quality output.

• Leverage deep product intuition and strong visual/interaction design skills to translate complex AI functionalities into user-friendly and efficient workflows.

• Contribute significantly to product strategy and roadmap discussions, influencing the direction of AI-driven software in the real estate technology sector.

📝 Enhancement Note: While the role is primarily Product Design, its focus on "operational platform," "operational tooling," and "designing workflows that feel intuitive despite underlying complexity" strongly aligns with Revenue Operations and Sales Operations principles of streamlining processes and enhancing user efficiency for internal teams. The emphasis on "AI agents across voice, chat, SMS, WhatsApp, and email" also points to a need for operational efficiency in customer-facing communication channels.

📈 Primary Responsibilities

• Design and refine core product workflows for the Uniti platform, enhancing the user experience for agent configuration, monitoring, reporting, and operational tooling.

• Develop polished, high-fidelity AI interaction experiences for end-users interacting with AI agents via web chat interfaces.

• Lead the exploration and definition of novel interaction patterns for AI-native and agentic software, setting new standards in the industry.

• Translate ambiguous product ideas and customer needs into concrete, intuitive, and efficient product experiences through rapid prototyping and iterative design.

• Conduct in-depth customer interviews and usability testing sessions to uncover workflows, identify friction points, and validate design solutions.

• Create high-fidelity prototypes using Figma and other modern design tools to effectively communicate design concepts and user flows.

• Partner closely with engineering teams to ensure precise and high-quality implementation of designed interfaces, maintaining design integrity.

• Drive continuous improvement in product quality, consistency, and overall usability across all user touchpoints.

• Stay abreast of emerging interface patterns, AI tooling advancements, and evolving user expectations for AI-powered products.

• Actively contribute to product direction, roadmap planning, and strategic discussions, bringing a user-centric perspective to business objectives.

📝 Enhancement Note: The responsibilities heavily emphasize process optimization and workflow design, which are core tenets of Sales and Revenue Operations. Designing "core product workflows," "operational tooling," and "simplifying complex workflows" directly translates to improving the efficiency and effectiveness of internal teams utilizing the platform, akin to optimizing sales processes or revenue operations workflows.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 7+ years of professional experience in digital product design, with a significant focus on UI/UX for SaaS products or operational software.

Required Skills:

• Exceptional product intuition and a strong track record of sound UX judgment.

• Advanced visual and interaction design skills, with a keen eye for detail and aesthetics.

• Mastery of Figma and proficiency with other contemporary design and prototyping tools.

• Proven ability to operate effectively and deliver results in fast-paced, ambiguous startup environments.

• Demonstrated capability to simplify complex workflows and technical concepts into intuitive user interfaces.

• Excellent communication, presentation, and collaboration skills, with the ability to articulate design decisions effectively.

• Experience and comfort in directly engaging with customers for interviews, feedback sessions, and usability testing.

• High level of curiosity and passion for AI products and the evolving landscape of software interfaces.

• Experience designing for SaaS products or operational software platforms. Preferred Skills:

• Prior experience designing AI-native or agentic software products.

• Foundational knowledge of frontend development (HTML, CSS, React) to better collaborate with engineers.

• Ability to create interactive prototypes that go beyond static mockups, demonstrating dynamic user flows.

• Experience working closely and collaboratively with engineering teams throughout the product development lifecycle.

• Familiarity with using AI tools to accelerate the prototyping and iteration process.

• Previous experience working within a startup environment.

📝 Enhancement Note: The requirement for 7+ years of experience in SaaS or operational software, coupled with the emphasis on workflow simplification and customer interaction, suggests this role is crucial for streamlining internal operations and enhancing the user experience for those managing AI agents. This aligns with the strategic importance of Product Designers in operations roles who bridge the gap between complex technology and efficient user execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 3-5 comprehensive case studies demonstrating end-to-end product design processes for complex digital products, preferably SaaS or operational software.

• Highlight projects where you significantly improved user workflows, reduced friction, or increased efficiency through thoughtful UI/UX design.

• Include examples of your ability to simplify complex systems or technical functionalities into intuitive interfaces.

• Demonstrate proficiency with Figma and other design tools through well-documented design processes, wireframes, prototypes, and final UI designs.

• Present tangible outcomes or metrics where possible, illustrating the impact of your design decisions on user behavior, efficiency, or business goals. Process Documentation:

• Detail your approach to user research, including methodologies for conducting customer interviews and usability testing to gather actionable insights.

• Illustrate your iterative design process, from initial concept generation and wireframing to high-fidelity prototyping and user validation.

• Explain how you collaborate with engineering teams to ensure seamless implementation and maintain design quality.

• Provide examples of how you have contributed to product strategy and roadmap development based on user insights and design thinking.

📝 Enhancement Note: For a Senior Product Designer role focused on operational platforms and AI interactions, a portfolio is critical. It must clearly demonstrate an ability to not just create visually appealing interfaces, but to solve complex workflow problems and drive operational efficiency through design. The emphasis on "simplifying complex workflows" and "operational tooling" means candidates should highlight projects that directly impacted user productivity and streamlined processes for internal teams.

💵 Compensation & Benefits

Salary Range: Given the Senior Product Designer title, 7+ years of experience, and location in New York City, a competitive salary range for this role is estimated to be between $160,000 and $220,000 annually. This estimate is based on industry benchmarks for senior-level design positions in major tech hubs and considers the specialized nature of AI-native product design.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO) and company holidays.

• Stock options or equity in a fast-growing AI startup.

• Professional development budget for conferences, courses, and learning resources.

• Opportunities for growth and advancement within a pioneering AI company.

• Remote work flexibility (hybrid model with potential for US-based remote).

• 401(k) plan or equivalent retirement savings option.

Working Hours: The standard working hours are approximately 40 hours per week, with flexibility expected to meet project deadlines and collaborate effectively across time zones. The role operates on a hybrid model, allowing for a blend of in-office collaboration and remote work.

📝 Enhancement Note: Salary estimation is based on data for Senior Product Designers in NYC, considering the AI/SaaS industry and the "Senior" designation. Benefits are typical for tech startups aiming to attract top talent, with specific mention of stock options and professional development budgets being key draws for senior roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Artificial Intelligence, Real Estate Technology. Uniti AI is at the forefront of applying AI to transform operational efficiency and customer interaction within the real estate sector.

Company Size: Start-up (specific size not provided, but implied to be early-stage and growing based on the founder involvement and role scope). This means a dynamic, fast-paced environment with direct impact opportunities.

Founded: Founded on the principle of leveraging AI for next-generation software, Uniti AI is building solutions for conversational workflows and agentic systems, aiming to redefine how businesses operate and interact with customers.

Team Structure:

• The design team likely operates in close proximity to product management and engineering, fostering a highly collaborative environment.

• As a senior member, you'll likely work directly with founders and key stakeholders, influencing product strategy and design direction.

• Cross-functional collaboration is paramount, involving close partnerships with engineers, product managers, customer success, and directly with customers. Methodology:

• Data-driven design: Utilizing user research, usability testing, and analytics to inform design decisions and measure impact.

• Agile development: Rapid iteration, prototyping, and close collaboration with engineering to deliver value quickly.

• User-centric approach: Deeply understanding customer needs and workflows to create intuitive and effective solutions.

• Emphasis on AI-native patterns: Proactively exploring and defining new interaction paradigms for AI-driven software.

Company Website: https://getuniti.com

📝 Enhancement Note: The company's focus on AI and its application in real estate tech suggests a culture that values innovation, technical expertise, and a forward-thinking approach to problem-solving. The startup environment implies agility, direct impact, and a close-knit team dynamic.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a mid-to-senior career stage. It requires significant autonomy, strategic input, and the ability to mentor or guide junior designers if the team grows. The scope includes both platform (operational) and end-user interface design, offering broad exposure.

Reporting Structure: Likely reports directly to a Head of Product, Chief Product Officer, or potentially a founder, given the startup context. The role involves close collaboration with engineering leads and product managers.

Operations Impact: The designer will have a direct and significant impact on the usability, efficiency, and adoption of Uniti AI's core platform and AI interaction surfaces. By improving operational workflows and end-user experiences, the role directly contributes to customer satisfaction, agent productivity, and ultimately, the company's growth and market position in AI-powered real estate solutions.

Growth Opportunities:

• Leadership Development: Potential to grow into a Design Lead or Head of Design role as the company scales, taking on management responsibilities and shaping the design team's culture and strategy.

• Specialization: Deepen expertise in AI-native design patterns, agentic software interfaces, and conversational UX, becoming a recognized authority in this emerging field.

• Cross-functional Influence: Expand influence beyond design into product strategy, roadmap prioritization, and business development, leveraging design thinking to solve broader company challenges.

• Mentorship: Opportunity to mentor junior designers and contribute to building a strong design practice within the organization.

📝 Enhancement Note: The "Senior" title and startup environment suggest a high degree of ownership and potential for rapid career progression. The emphasis on designing "operational software" and "workflows" positions this role as critical to the efficiency of Uniti AI's clients, thus having a tangible business impact.

🌐 Work Environment

Office Type: The job is listed as "TELECOMMUTE" with a primary location in New York City, suggesting a hybrid work model where employees are expected to be in the office some days, but remote work within the US is also an option.

Office Location(s): New York City, New York, United States. This location offers access to a vibrant tech ecosystem and talent pool.

Workspace Context:

• Collaborative Environment: Expect a dynamic workspace that encourages interaction with founders, engineers, and product teams, fostering rapid problem-solving and idea exchange.

• Tools and Technology: Access to modern design tools (Figma), prototyping software, and potentially AI tools to aid in design and iteration. The company is building AI products, so expect a tech-forward environment.

• Team Interaction: Regular opportunities for design critiques, brainstorming sessions, and cross-functional sync-ups to ensure alignment and shared understanding of product goals.

Work Schedule: A standard 40-hour work week is typical, but the startup environment and the nature of product development may require flexibility. The hybrid model allows for a balance between focused individual work and collaborative team sessions.

📝 Enhancement Note: The "TELECOMMUTE" designation with a specific city implies a hybrid arrangement. Candidates should clarify expectations regarding in-office days and the degree of remote flexibility. The tech-forward nature of an AI company suggests a modern, well-equipped workspace.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, experience, and cultural fit. Be prepared to discuss your interest in AI and the real estate tech space.

• Portfolio Review & Design Challenge: A deeper dive into your portfolio, focusing on case studies that demonstrate your process for designing complex workflows, operational tools, or AI interactions. You may be asked to present a specific case study or complete a take-home design challenge.

• Team Interviews: Interviews with engineers, product managers, and potentially other designers to evaluate your collaboration style, technical understanding, and problem-solving approach. Expect questions about how you handle ambiguity and work with constraints.

• Founder/Leadership Interview: A final conversation with founders or senior leadership to discuss your strategic thinking, vision for AI design, and alignment with the company's mission and culture.

Portfolio Review Tips:

• Highlight Operations & Workflow Design: Prioritize case studies that showcase your ability to design for operational efficiency, complex workflows, and internal tooling. Emphasize how your designs simplified processes or improved user productivity.

• Demonstrate AI Interaction Design: If possible, include examples of designing for AI, chatbots, or agentic systems. Explain the unique challenges and solutions involved in creating intuitive AI interfaces.

• Showcase Figma Proficiency: Ensure your portfolio clearly demonstrates your mastery of Figma, including detailed process documentation, wireframes, interactive prototypes, and polished final UI.

• Quantify Impact: Whenever possible, use metrics to illustrate the success of your designs. This could include improvements in task completion time, reduction in errors, or increased user engagement.

• Tell a Story: For each case study, clearly articulate the problem, your role, your process, the challenges faced, the solutions implemented, and the outcomes achieved.

Challenge Preparation:

• Understand AI & Agentic Software: Familiarize yourself with current trends and challenges in AI-native interfaces and agentic software. Think about common user needs and pain points.

• Focus on Workflow Simplification: Practice breaking down complex tasks into manageable steps and designing intuitive flows for them. Consider how to represent AI capabilities clearly.

• Prepare for Ambiguity: Be ready to tackle design challenges with incomplete information. Demonstrate your ability to ask clarifying questions and make reasoned assumptions.

• Articulate Design Decisions: Be prepared to explain the "why" behind every design choice, linking it back to user needs, business goals, and design principles.

📝 Enhancement Note: The emphasis on "operational software" and "workflows" means candidates should heavily feature portfolio examples that demonstrate efficiency gains and process improvements for users, especially within a business context. The AI focus requires demonstrating an understanding of how to design for intelligent systems.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI/UX design, wireframing, prototyping, and collaboration. Mastery is essential.

• Prototyping Tools: Beyond Figma's capabilities, potentially tools like ProtoPie, Framer, or others for advanced interaction prototyping.

• User Research Platforms: Tools for conducting remote usability testing, surveys, and managing user feedback (e.g., UserTesting.com, Maze, Lookback).

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior and inform design iterations.

• Data Visualization Tools: Ability to interpret data presented in dashboards (e.g., Tableau, Looker) to understand product performance.

CRM & Automation:

• While not a direct responsibility, understanding how design impacts CRM usage and automation workflows (e.g., Salesforce, HubSpot) could be beneficial, especially when designing operational tools.

• AI Tools: Experience using AI tools for rapid prototyping, content generation, or design exploration is a plus.

📝 Enhancement Note: Proficiency in Figma is paramount. Familiarity with user research and product analytics tools is also crucial for a data-informed design approach. Understanding how design integrates with broader operational systems like CRMs and automation platforms provides an added advantage, especially given the role's focus on operational software.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore and define new frontiers in AI-native software interfaces and agentic systems.

• User-Centricity: A deep commitment to understanding and solving user problems, with a particular focus on clarity, speed, and usability.

• Efficiency: Designing workflows and experiences that are intuitive and effective, even when dealing with complex underlying technology.

• Collaboration: A strong emphasis on working closely with founders, engineers, and customers to build exceptional products.

• Data-Driven Decision Making: Using insights from user research and product analytics to guide design choices and measure impact.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with product management and engineering, acting as a bridge between user needs and technical implementation.

• Open Feedback Culture: A willingness to give and receive constructive feedback on designs to foster continuous improvement.

• Iterative Process: Embracing an agile approach where designs are continuously refined based on testing, feedback, and evolving requirements.

• Customer Empathy: Regularly engaging with customers to build a deep understanding of their challenges and workflows.

📝 Enhancement Note: The culture likely values individuals who are proactive, curious, and comfortable with ambiguity, common in AI startups. The emphasis on "designing workflows that feel intuitive despite underlying complexity" directly reflects a value placed on operational efficiency and user empowerment through design.

⚡ Challenges & Growth Opportunities

Challenges:

• Defining New UX Paradigms: The primary challenge is helping to define and establish best practices for AI-native and agentic software interfaces, an evolving field with few established patterns.

• Balancing Complexity and Usability: Designing intuitive interfaces for powerful AI agents that handle complex real-world operational tasks requires significant skill in simplifying without sacrificing functionality.

• Rapid Iteration in a Startup: Operating at startup speed means quickly moving from concept to validated prototype, often with limited resources or evolving requirements.

• Cross-Functional Alignment: Ensuring a shared understanding of user needs and design solutions across diverse teams (engineering, product, sales, customer success) can be challenging.

Learning & Development Opportunities:

• Pioneering AI Design: Gain unparalleled experience in a cutting-edge field, shaping the future of human-AI interaction.

• Deep Domain Expertise: Develop in-depth knowledge of operational challenges and AI solutions within the real estate technology sector.

• Strategic Product Influence: Contribute significantly to product strategy and roadmap, gaining exposure to broader business decision-making.

• Skill Expansion: Opportunity to learn about AI technologies, frontend development (React), and advanced prototyping techniques.

📝 Enhancement Note: The challenges presented are inherent to working in a rapidly evolving field like AI and in a startup environment. The growth opportunities are substantial for a senior designer looking to make a significant impact and gain specialized expertise.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing an interface for an AI agent that can autonomously manage customer inquiries across multiple channels (voice, chat, SMS, email)?" Focus on workflow, user control, and feedback mechanisms.

• "Describe a time you had to simplify a complex technical workflow into an intuitive user experience. What was your process?" Highlight your problem-solving approach, user research, and iterative design.

• "How do you balance the need for powerful features with a clean, intuitive user interface, especially when designing for operational software?" Discuss trade-offs, prioritization, and user testing. Company & Culture Questions:

• "What excites you about the future of AI-native software and agentic interfaces?" Show genuine curiosity and understanding of the domain.

• "How do you approach collaborating with engineers and product managers to ensure design vision is realized?" Emphasize communication, empathy, and shared goals.

• "Describe your experience working in a startup environment. How do you handle ambiguity and rapid change?" Highlight adaptability, proactivity, and resilience. Portfolio Presentation Strategy:

• Structure for Operations Impact: For each case study, clearly articulate the business problem or operational challenge, your specific design solutions, and the resulting impact on user efficiency or business outcomes.

• Demonstrate AI Design Thinking: If you have AI-related projects, explain how you approached the unique challenges of designing for intelligent systems, including error handling, transparency, and user trust.

• Walk Through Your Figma Process: Be prepared to navigate your Figma files, explaining your rationale behind key design decisions, component usage, and prototyping interactions.

• Engage and Seek Feedback: Present your work as a conversation, inviting questions and demonstrating openness to feedback.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of strong UX fundamentals, an understanding of operational efficiency, and a forward-thinking approach to AI interface design. Highlighting specific examples of simplifying complex workflows and collaborating effectively will be key.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Tailor your resume: Highlight your experience in SaaS, operational software, and UI/UX design. Quantify achievements where possible, especially those related to workflow improvement or user efficiency.

• Curate your portfolio: Prioritize case studies that showcase your ability to design complex workflows, operational tools, and AI interactions. Ensure your Figma process is clearly documented.

• Prepare for the portfolio review: Be ready to present 2-3 key case studies, focusing on your process, design decisions, and the impact of your work. Practice articulating your approach to simplifying complex systems.

• Research Uniti AI: Understand their mission, target market (real estate tech), and the types of AI agents they are building. Consider how your design philosophy aligns with their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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