Senior Product Designer (f/m/d)

📍 Job Overview

Job Title: Senior Product Designer (f/m/d)

Company: JTL-Software GmbH

Location: Cologne, North Rhine-Westphalia, Germany; Hürth, North Rhine-Westphalia, Germany; Berlin, Germany

Job Type: Permanent employee

Category: Product Design / UX/UI Design

Date Posted: 2026-08-10

Experience Level: Senior (5+ years)

Remote Status: Hybrid/Remote OK

🚀 Role Summary

• Lead the strategic direction and execution of UI/UX design for complex, data-heavy B2B/ERP software, focusing on an AI-native approach.

• Drive the evolution and scaling of design systems, including patterns, tokens, and components, across multiple product lines.

• Implement and champion user-centered design methodologies such as user research, journey mapping, and usability testing to inform product development.

• Mentor and elevate the skills of junior and mid-level designers, fostering a consistent, high-quality design culture within the team.

• Leverage AI-assisted design tools and generative AI to accelerate design workflows, from wireframing and prototyping to asset creation and exploration.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a significant level of autonomy and influence. The emphasis on "Agentic-First Engineering" and the explicit mention of AI tools like Figma AI, Galileo, and LLMs suggest a forward-thinking design team that expects candidates to be proficient and experimental with AI in their daily workflow. The role is not just about execution but also about shaping product direction and design strategy.

📈 Primary Responsibilities

• Develop and maintain scalable design systems, encompassing design tokens, components, and established patterns across JTL's product suite.

• Conduct and integrate insights from user research, journey mapping, and usability testing into the product development lifecycle.

• Structure and define clear UX strategies for complex or ambiguous problem spaces, ensuring alignment with business objectives and user needs.

• Effectively present and articulate design decisions, rationale, and impact to cross-functional teams and leadership stakeholders.

• Provide mentorship and guidance to junior and mid-level designers, fostering skill development and promoting design best practices.

• Drive iterative product enhancements by analyzing user feedback, performance data, and market trends to identify optimization opportunities.

• Actively utilize AI assistants and generative tools (e.g., Figma AI, ChatGPT for UX writing) to augment design processes, while critically evaluating AI-generated output.

• Design and integrate AI-powered features, conversational UIs, and LLM capabilities into product workflows and user experiences.

📝 Enhancement Note: The responsibilities clearly outline a senior-level contribution, moving beyond individual design tasks to encompass system ownership, strategic input, and team development. The explicit mention of designing AI-powered features and LLM integration highlights a key differentiator for this role.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for a Senior Product Designer role. A strong portfolio can often substitute for formal education.

Experience: 5+ years of experience in UI/UX design, with at least 2 years in a senior or lead capacity, demonstrating a track record of shipping real products.

Required Skills:

• Proficiency in UI/UX design principles and methodologies.

• Advanced skills in Figma for design, prototyping, and collaboration.

• Proven experience with AI-assisted design tools (e.g., Figma AI, Galileo, Midjourney, ChatGPT/Claude for UX writing, or comparable).

• Strong experience in designing complex, data-heavy B2B applications and ERP systems.

• Demonstrated ability to develop and scale design systems (patterns, tokens, components).

• Expertise in conducting user research, journey mapping, and usability testing.

• Experience in presenting and communicating design decisions to diverse audiences, including leadership.

• Ability to structure complex problems and derive clear UX strategies.

• Fluent in English, both written and spoken. Preferred Skills:

• Experience designing AI-driven workflows or integrating LLM capabilities.

• Familiarity with conversational UI design principles.

• Experience in e-commerce merchant solutions.

• Mentoring or team lead experience.

• Understanding of front-end development principles to facilitate collaboration with engineers.

📝 Enhancement Note: The emphasis on AI tools and B2B/ERP experience is critical. Candidates should be prepared to showcase specific examples of how they've used AI in their design process and how they've tackled the complexity of data-heavy enterprise applications. The "track record of shipping real products" implies a need for tangible deliverables in their portfolio.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5+ years of UI/UX design work, with a clear emphasis on senior-level contributions and shipped products.

• Specific case studies demonstrating experience with complex, data-heavy B2B/ERP software, detailing problem definition, design process, and user impact.

• Examples of design system development and evolution, including contributions to design tokens, component libraries, and pattern documentation.

• Demonstrations of AI integration in design workflows, featuring AI-assisted wireframing, prototyping, or generative design exploration.

• Case studies detailing the application of user research, journey mapping, and usability testing to drive product decisions and improvements.

• Evidence of experience designing AI-powered features, conversational UIs, or integrating LLM capabilities. Process Documentation:

• Detailed explanations of how user research and UX methodologies are integrated into the product development lifecycle.

• Documentation of your approach to structuring ambiguous problem spaces and developing robust UX strategies.

• Examples of how you present and communicate design decisions to cross-functional teams and leadership.

• Evidence of your mentorship approach and contributions to design team development.

📝 Enhancement Note: The portfolio is paramount for this role. Applicants must clearly articulate their process, especially their approach to B2B complexity and AI integration. The expectation is not just to show finished products but to detail the strategic thinking and methodologies employed, particularly how AI was leveraged to enhance efficiency and outcomes.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Germany (specifically Cologne/Berlin), with 5+ years of experience and expertise in B2B/AI design, a competitive salary range would likely be between €65,000 and €85,000 annually. This can vary based on the candidate's specific experience, the exact responsibilities, and negotiation.

Benefits:

• Mobile Work: Extensive remote work options, with flexibility to use any of the company's offices.

• Flexible Working Hours: Trust-based flexible working hours to accommodate individual schedules.

• Workation: Ability to work from abroad for up to 180 days per year.

• Meal Allowance: Monthly meal allowance of up to €112.50 net via Hrmony.

• Ergonomic Workspace: Flat-rate allowance for setting up a home office workspace.

• Events: Regular company and team events, including summer and Christmas parties, to foster team spirit.

• Fitness & Sports Offers: Subsidized JobRad bike leasing and discounted sports offers via EGYM Wellpass.

• Financial Benefits: Occupational pension plan and optional, individually tailored capital-forming benefits.

Working Hours: The job description implies a standard full-time role (40 hours/week) with flexible working hours.

📝 Enhancement Note: The salary estimate is based on typical compensation for senior design roles in Germany, considering the specified locations and the specialized nature of AI/B2B design. The benefits package is quite generous, emphasizing work-life balance and employee well-being, which is a strong selling point for attracting talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce Software Provider. JTL-Software GmbH is a leading provider of e-commerce solutions in the German-speaking region, serving over 50,000 customers. The company focuses on scalable and flexible solutions for online retail, from ERP systems to shop and marketplace integrations.

Company Size: Approximately 450 employees across the group, indicating a mid-sized company with established processes but still agile enough for innovation.

Founded: The company's founding date is not explicitly stated, but its position as a "leading provider" suggests a history of growth and market establishment.

Team Structure:

• The design team is integrated into product development, working closely with engineering and product management.

• There's an explicit mention of supporting and mentoring other designers, implying a collaborative team structure with opportunities for leadership.

• The "Agentic-First Engineering" approach suggests strong collaboration between design and engineering teams, with AI tools being a common ground. Methodology:

• AI-Assisted Design: Central to the workflow, with designers actively using AI tools for various design tasks.

• User-Centered Design: Strong emphasis on user research, journey mapping, and usability testing.

• Iterative Product Improvement: Driving enhancements based on user feedback and data.

• Design System Management: Developing and scaling design systems across products.

Company Website: https://www.jtl-software.de/

📝 Enhancement Note: JTL-Software GmbH operates in the competitive e-commerce technology sector. The company's culture appears to be forward-thinking, emphasizing innovation (AI), employee well-being, and a strong sense of community despite a remote-first setup. The "fairness and respect" mentioned in the "About us" section are core values.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This role is for an experienced professional who can operate independently, lead design initiatives, and mentor others. It signifies a step towards potential Principal Designer or Design Lead roles, or specialization within AI/B2B product design.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Head of Product Design, Design Manager, or a Product Lead. The role involves close collaboration with product managers and engineering teams.

Operations Impact: The role has a direct impact on the usability and effectiveness of JTL's core B2B/ERP software, which serves over 50,000 e-commerce merchants. By improving the user experience and integrating AI, the designer contributes to customer satisfaction, operational efficiency for merchants, and the company's market competitiveness.

Growth Opportunities:

• Leadership Development: Opportunities to mentor junior designers and potentially lead design projects or specific product areas.

• Specialization: Deepen expertise in AI-driven design, B2B/ERP software, and design system management.

• Strategic Influence: Contribute to product strategy and the overall design direction of the company.

• Skill Expansion: Continuous learning and experimentation with cutting-edge AI design tools and methodologies.

📝 Enhancement Note: This Senior role offers a clear path for growth into leadership or specialized expertise. The company's focus on AI presents a unique opportunity for designers to build a highly relevant and in-demand skill set.

🌐 Work Environment

Office Type: Hybrid/Remote-first. Employees have the flexibility to work remotely but can also utilize any of JTL's offices (Cologne, Hürth, Berlin) for collaboration, workshops, or personal preference.

Office Location(s):

• Cologne, Germany (50667)

• Hürth, Germany (50354)

• Berlin, Germany (13355) Workspace Context:

• Remote-First Culture: Designed to support remote collaboration with tools and processes.

• Collaborative Spaces: Offices are available for in-person interaction, fostering team connection and focused work.

• Tech Stack: Access to modern design tools, including AI-assisted design software.

Work Schedule: Trust-based flexible working hours, allowing employees to manage their workday effectively while ensuring reliable task completion and team coordination. Standard full-time commitment is expected.

📝 Enhancement Note: The remote-first approach with office access caters to modern work preferences, offering flexibility while maintaining opportunities for in-person collaboration and team building. The availability of offices in key German tech hubs (Berlin, Cologne area) is a plus.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess experience, skills, and alignment with the role's requirements, especially AI and B2B expertise.

• Portfolio Presentation & Discussion: Candidates will likely present key case studies from their portfolio, demonstrating their design process, problem-solving skills, and impact. Expect in-depth questions about their approach to AI integration and complex B2B challenges.

• Team/Hiring Manager Interview: Further discussion on design philosophy, collaboration style, mentorship approach, and cultural fit. This may include scenario-based questions related to design strategy and team dynamics.

• Technical/Skills Assessment (Optional): A design challenge or a discussion on specific tools/methodologies might be included, focusing on AI usage or system design.

Portfolio Review Tips:

• Highlight AI Proficiency: Clearly showcase how you've integrated AI tools into your design workflow, providing specific examples and demonstrating critical evaluation of AI output.

• B2B/ERP Case Studies: Detail your experience with complex data-heavy applications. Explain the challenges, your strategic approach, and the measurable impact of your designs.

• Design System Ownership: Demonstrate your ability to not just consume but also evolve and scale design systems. Show your contributions to patterns, tokens, and components.

• User-Centricity: Emphasize how user research and testing informed your decisions and led to improved user outcomes.

• Storytelling: Structure your case studies with a clear narrative: problem, your role/process, solutions, and results. Quantify impact where possible.

• Conciseness: Be prepared to present a curated selection of your best work that directly aligns with the job description.

Challenge Preparation:

• AI Prompting & Evaluation: Practice crafting effective prompts for AI design tools and articulating how you would critically assess and iterate on AI-generated designs.

• Problem Structuring: Be ready to tackle a hypothetical complex problem space, outlining how you would approach research, strategy, and solution design for a B2B/ERP context.

• Design System Thinking: Prepare to discuss how you would approach extending or evolving a design system for a new product or feature.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's practical experience with AI in design and their ability to handle complex B2B software challenges. A strong, well-articulated portfolio is the most critical element for advancing.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI/UX design, prototyping, and collaboration. Advanced proficiency expected.

• AI-Assisted Design Tools: Figma AI, Galileo, Midjourney, ChatGPT/Claude for UX writing, or comparable tools. Expect candidates to be comfortable experimenting and integrating these into their workflow.

• Design System Management Tools: Tools for managing design tokens, component libraries, and design guidelines (often integrated within Figma or via separate platforms).

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and drive data-informed decisions.

• Experience with A/B testing methodologies and tools. CRM & Automation:

• While not a core requirement for design, understanding how designs integrate with CRM systems (like Salesforce, HubSpot) and automation workflows can be beneficial for B2B product design.

📝 Enhancement Note: Proficiency in Figma is a baseline. The key differentiator will be hands-on experience and a demonstrated understanding of how to leverage AI tools effectively within the design process. Knowledge of how designs impact downstream CRM and automation processes is a bonus.

👥 Team Culture & Values

Operations Values:

• AI-First Mindset: Embracing AI as a tool to enhance creativity, efficiency, and product innovation.

• User-Centricity: Placing the user at the heart of all design decisions, validated through research and testing.

• Collaboration & Mentorship: Fostering a supportive environment where designers share knowledge, provide feedback, and grow together.

• Quality & Craftsmanship: Commitment to high-quality design execution, attention to detail, and scalable design systems.

• Data-Driven Decisions: Using data and user feedback to inform strategy and iterate on product improvements.

• Efficiency & Scalability: Designing solutions that are not only user-friendly but also efficient and scalable for a growing B2B user base.

Collaboration Style:

• Remote-First Collaboration: Utilizing digital tools and asynchronous communication effectively.

• Cross-Functional Partnership: Working closely with product managers, engineers, and other stakeholders to achieve shared goals.

• Open Communication: Encouraging direct and constructive feedback, both within the design team and across departments.

• Agile Methodologies: Likely working within agile frameworks, involving iterative design cycles and close team alignment.

📝 Enhancement Note: The culture values innovation through AI, a strong user focus, and a collaborative spirit that thrives even in a remote setting. Designers are expected to be proactive, communicative, and growth-oriented.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Navigating the inherent complexity of B2B/ERP software with extensive data and intricate workflows.

• AI Integration Mastery: Continuously evolving strategies for effectively integrating AI into the design process and product features, staying ahead of rapid advancements.

• Scaling Design Systems: Ensuring design systems remain robust, consistent, and adaptable as the product suite expands.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a predominantly remote environment.

• Balancing AI Assistance with Human Intuition: Critically evaluating AI outputs and knowing when to rely on human design expertise.

Learning & Development Opportunities:

• AI Design Exploration: Opportunities to experiment with and become a leader in AI-assisted product design.

• B2B/ERP Domain Expertise: Deepen understanding of e-commerce merchant operations and business software needs.

• Design Leadership: Develop skills in mentoring, team leadership, and strategic design planning.

• Industry Conferences & Training: Potential for attending relevant conferences or pursuing certifications in design, AI, or UX.

• Cross-Functional Learning: Gaining insights into engineering practices, product management strategies, and business operations.

📝 Enhancement Note: The primary challenges revolve around mastering the complexities of B2B software and the rapidly evolving landscape of AI in design. The growth opportunities are significant for those who can excel in these areas, positioning them as experts in a high-demand field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used AI tools to significantly improve your design process or outcome. What were the challenges and how did you overcome them?"

• "How would you approach designing a new AI-powered feature for an ERP system that helps users automate repetitive tasks? Walk us through your process."

• "How do you ensure a design system remains scalable and consistent across multiple products, especially when integrating new AI components?"

• "Imagine you're tasked with improving the usability of a complex data-reporting module. What UX research methods would you employ, and how would you present your findings to stakeholders?" Company & Culture Questions:

• "What excites you about JTL-Software's mission and its focus on AI-native engineering?"

• "How do you contribute to a positive and collaborative design culture, especially in a remote-first environment?"

• "How do you balance user needs with business objectives when making design decisions for B2B software?"

• "What are your thoughts on the future of AI in product design, and how do you stay current with these advancements?" Portfolio Presentation Strategy:

• AI Integration Narrative: For each relevant case study, explicitly detail the AI tools used, the prompts given, the AI's output, and your critical evaluation and iteration process.

• B2B Complexity Focus: Emphasize the specific challenges of designing for a B2B/ERP context and how your solutions addressed them. Use diagrams and flowcharts to illustrate complex workflows.

• Design System Impact: If applicable, showcase how your contributions to a design system improved efficiency, consistency, or scalability.

• Quantifiable Results: Whenever possible, present metrics demonstrating the impact of your designs on user behavior, conversion rates, task completion times, or customer satisfaction.

• Concise and Engaging: Prepare to present 2-3 of your strongest case studies within a given timeframe, focusing on clarity, impact, and your strategic thinking.

📝 Enhancement Note: Preparation should heavily focus on demonstrating practical, hands-on experience with AI in design and a deep understanding of B2B software challenges. Be ready to articulate your thought process and strategic decision-making for each project presented.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application directly through the provided link on the JTL-Software GmbH jobs portal.

• Curate Your Portfolio: Select 2-3 of your most impactful case studies that best showcase your experience with B2B/ERP software and AI-assisted design. Ensure each case study clearly outlines the problem, your role, your process (especially AI integration), and the measurable outcomes.

• Tailor Your Resume: Highlight your 5+ years of UI/UX experience, specifically mentioning your proficiency in Figma, AI design tools, B2B environments, and design system development. Use keywords from the job description.

• Prepare Your Presentation: Practice presenting your portfolio case studies, focusing on clear storytelling, strategic rationale, and demonstrating your ability to handle complex design challenges. Be ready to discuss your mentorship approach.

• Research JTL-Software GmbH: Understand their products, target market (e-commerce merchants), and their stated commitment to "Agentic-First Engineering." This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.