Senior Product Designer - CRM

📍 Job Overview

Job Title: Senior Product Designer - CRM

Company: monday.com

Location: Tel Aviv-Yafo, Tel Aviv District, Israel

Job Type: Full-time

Category: Product Design / UX/UI Design (with a focus on CRM and AI-driven workflows)

Date Posted: May 11, 2026

Experience Level: Senior (5-10 years)

Remote Status: Hybrid (On-site in Tel Aviv)

🚀 Role Summary

• Drive the end-to-end design of innovative Agentic AI experiences for CRM workflows, impacting revenue teams globally on both desktop and mobile platforms.

• Champion the adoption of new AI tools and methodologies to optimize personal impact and influence team-wide workflow shifts.

• Collaborate closely with Product Managers and Engineers to define strategic priorities, roadmaps, and deliver polished, scalable solutions.

• Partner with UX Researchers to rigorously test, iterate, and validate design concepts with real users, ensuring customer-centricity.

• Contribute to the broader design culture at monday.com by sharing learnings, promoting best practices, and advancing the craft of design within the organization.

📝 Enhancement Note: This role is deeply integrated with the burgeoning field of Agentic AI within CRM, requiring a candidate comfortable with complex system design, AI fluency, and the ability to conceptualize "0 to 1" features. The hybrid nature in Tel Aviv suggests a collaborative in-office environment is expected for key design and strategy sessions.

📈 Primary Responsibilities

• Conceptualize, define, and ship end-to-end Agentic experiences that address customer Jobs to Be Done within CRM workflows, spanning both mobile and desktop interfaces.

• Proactively adopt and integrate new AI tools, workflows, and methodologies to enhance personal productivity and champion their adoption across the team.

• Take full ownership of features from ideation and discovery through to polished execution, working collaboratively with peer designers.

• Partner with Product and Engineering leads to shape strategic priorities and define roadmaps for the CRM Sales group's domain.

• Collaborate with UX Research to conduct user testing, gather feedback, and iterate on designs based on research findings and live usage data.

• Actively contribute to monday.com's design guild by sharing insights, driving best practices, and elevating the overall quality of design output.

📝 Enhancement Note: The emphasis on "Agentic experiences" and "AI tools, workflows and methodologies" indicates a need for a designer who is not just proficient in standard UX/UI but is also forward-thinking and experimental with emerging AI technologies. Ownership of "0 to 1 features" suggests a significant role in new product development.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected for a Senior Product Designer role.

Experience: 5+ years of professional product design experience, with a strong emphasis on shipping impactful products and features.

Required Skills:

• 5+ years of product design experience, with a demonstrated track record of launching successful products and features.

• High AI fluency and proven experience working with advanced AI tools, such as Vibe Coding tools and Coding Agents, to ship production-ready experiences.

• Exceptional interaction and visual design skills with meticulous attention to detail.

• Strong portfolio showcasing shipped products and features that drove measurable impact on both desktop and mobile platforms.

• Experience working with and leveraging existing Design Systems to ensure consistency and efficiency.

• Robust system design capabilities, with the ability to conceptualize holistic and consistent cross-platform experiences.

• Adaptability and the ability to thrive in a fast-paced, agile product development environment.

• Proficiency in validating and iterating designs through user research, experimentation, and analysis of live usage data.

• Strong organizational and prioritization skills, with a keen eye for detail.

• Excellent collaboration and communication skills, fostering a team-first mindset.

Preferred Skills:

• Prior experience in SaaS (Software as a Service) or B2C product design.

• Experience designing for enterprise-focused products.

📝 Enhancement Note: The requirement for "High AI fluency" and "Vibe Coding tools, Coding Agents" is a significant differentiator. Candidates should be prepared to showcase projects where they've not only designed interfaces but also integrated AI-driven functionalities or utilized AI tools in their design process. Prior SaaS and enterprise experience will be highly valued given the target audience for monday CRM.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design processes for features shipped to production, demonstrating impact on user workflows and business metrics.

• Include specific examples of designing for both desktop and mobile platforms, highlighting any platform-specific considerations or optimizations.

• Present case studies that clearly articulate the problem, your design process, the AI tools or methodologies employed, and the resulting user impact and business outcomes.

• Demonstrate experience with design systems, including contributions to or effective utilization of existing systems for consistency and scalability.

Process Documentation:

• Clearly articulate your design process, from user research and ideation to wireframing, prototyping, user testing, and final implementation.

• Detail how you incorporate AI tools and techniques into your design workflow to enhance efficiency and innovation.

• Explain your approach to collaborating with Product Managers, Engineers, and UX Researchers throughout the product development lifecycle.

• Provide examples of how you have leveraged user data and research findings to inform design decisions and iterate on solutions.

📝 Enhancement Note: The portfolio is critical for this role, especially needing to demonstrate AI integration and impact. Candidates should prepare to walk through specific case studies that highlight their ability to design complex, AI-powered CRM workflows and their experience with system-level thinking. Quantifiable results are paramount.

💵 Compensation & Benefits

Salary Range: Given the Senior Product Designer title, 5-10 years of experience, and location in Tel Aviv, Israel, a competitive salary range would likely fall between ₪35,000 - ₪55,000 per month, or approximately ₪420,000 - ₪660,000 annually. This estimate is based on market research for senior design roles in the Israeli tech sector, considering the cost of living in Tel Aviv and the high demand for specialized skills like AI fluency.

Benefits:

• Flexible Work arrangements to support work-life balance.

• Wellness Benefits to promote employee health and well-being.

• Potential for stock options or equity, common in high-growth tech companies like monday.com.

• Opportunities for professional development, training, and conference attendance.

• Comprehensive health insurance and other standard Israeli employment benefits.

Working Hours: While the role is listed as full-time, monday.com emphasizes a culture that values impact over hours, suggesting a degree of flexibility. Standard working hours in Israel are typically 40-43 hours per week, with the expectation of a hybrid model requiring on-site presence in Tel Aviv.

📝 Enhancement Note: Salary is estimated based on Israeli market benchmarks for similar senior-level tech roles in Tel Aviv. Benefits are inferred from the company description and typical offerings in the Israeli tech industry. The emphasis on "impact over hours" suggests a results-oriented work environment with some flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software Development, specifically focusing on Work Operating Systems and CRM solutions. monday.com operates in a highly competitive SaaS market, known for its visual appeal and user-friendly interface.

Company Size: 2,500+ employees globally. This indicates a well-established, large-scale organization with structured processes but also room for innovation and individual impact.

Founded: 2012. With over a decade of growth, monday.com has a proven track record and a mature product offering, now aggressively expanding into CRM and AI.

Team Structure:

• The CRM Sales group is a specialized unit within the broader product organization, focused on enhancing CRM functionalities.

• Designers work in a guild structure, collaborating with Product Managers, Engineers, UX Researchers, and other designers across different product areas.

Methodology:

• Data-Driven Design: Emphasis on user research, experimentation, and live usage data to inform design decisions and validate hypotheses.

• Agile Development: Fast-paced, iterative development cycles, requiring designers to be adaptable and responsive.

• AI-First Approach: A strategic push towards integrating Agentic AI into core product workflows, requiring designers to explore and leverage AI tools and concepts.

• Customer-Centricity: A strong focus on understanding and addressing the "Jobs to Be Done" for revenue teams.

Company Website: https://monday.com/

📝 Enhancement Note: monday.com's culture is described as transparent, collaborative, and valuing impact. The rapid growth of their CRM product and aggressive AI integration suggest a dynamic and forward-thinking environment. The "design guild" model implies cross-functional collaboration and knowledge sharing.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level indicates significant autonomy, ownership of complex features, and a role in shaping product strategy and team practices. It's a position requiring leadership in design execution and influence.

Reporting Structure: The Senior Product Designer will report to a Design Lead or Head of Design within the CRM product group and will work very closely with Product Managers and Engineering Leads, forming a core triad for product development.

Operations Impact: This role has a direct and substantial impact on revenue generation for monday.com's customers by designing core CRM functionalities. The success of the monday CRM product, particularly its AI-driven features, is critical to the company's ARR growth and market positioning.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven design for CRM and other revenue-generating workflows.

• Leadership: Transition into a Lead Product Designer role, mentoring junior designers and taking on larger strategic initiatives.

• Cross-functional Exposure: Gain broader experience across different product areas within monday.com.

• Skill Development: Continuous learning in cutting-edge AI technologies, design systems, and user research methodologies through internal resources and external training.

📝 Enhancement Note: The "Senior" title and focus on "0 to 1 features" and "Agentic vision" suggest this role is a significant step in a product designer's career, offering opportunities for strategic influence and leadership, particularly in the rapidly evolving AI space within SaaS.

🌐 Work Environment

Office Type: Hybrid work environment. This means the role requires a presence in the Tel Aviv office for a portion of the week, balanced with remote work flexibility.

Office Location(s): Tel Aviv, Israel. This is a major tech hub, offering a vibrant ecosystem for innovation and collaboration.

Workspace Context:

• Collaborative Spaces: The office likely features open workspaces, meeting rooms, and dedicated areas designed for team collaboration, brainstorming, and design critiques.

• Tools & Technology: Access to high-performance workstations, design software, prototyping tools, and internal communication platforms essential for design work.

• Team Interaction: Regular opportunities for face-to-face interaction with Product Managers, Engineers, UX Researchers, and fellow designers, fostering a strong sense of teamwork and shared problem-solving.

Work Schedule: Full-time, with a hybrid arrangement. While specific days in the office may vary, the expectation is regular in-person collaboration. The company culture emphasizes impact, suggesting a focus on efficient work within standard or slightly flexible hours.

📝 Enhancement Note: The hybrid model in a prime tech location like Tel Aviv suggests an environment that values both focused individual work and dynamic team collaboration, crucial for the iterative nature of product design, especially with AI integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and cultural fit.

• Portfolio Review: A dedicated session with senior designers and/or design leads to deeply dive into your portfolio, focusing on your process, impact, and specific experience with AI and CRM. Be prepared to discuss your contributions, challenges, and outcomes.

• Design Challenge/Case Study: You may be given a take-home assignment or an in-person/virtual exercise to solve a specific design problem relevant to CRM or AI workflows. This assesses your problem-solving skills, design thinking, and execution.

• Team Interviews: Meetings with Product Managers, Engineers, and potentially other designers to evaluate collaboration skills, technical understanding, and how you integrate into the team.

• Hiring Manager Interview: A final discussion to assess leadership potential, strategic thinking, and overall fit with the company and role.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best showcase your experience relevant to AI, CRM, complex system design, and both desktop/mobile.

• Tell a Story: For each project, clearly articulate the problem statement, your role and responsibilities, the design process you followed (emphasizing research, ideation, iteration, and AI integration), the solutions you proposed, and the measurable impact achieved.

• Highlight AI Fluency: Explicitly detail how you incorporated AI tools, agents, or AI-driven concepts into your design process and the resulting product features.

• Showcase System Thinking: Demonstrate your ability to design for consistency and scalability across different platforms and devices.

• Quantify Impact: Use data and metrics wherever possible to demonstrate the success of your designs (e.g., conversion rate improvements, user engagement increases, efficiency gains).

• Be Prepared for Questions: Anticipate detailed questions about your decision-making process, trade-offs you made, and how you handled challenges.

Challenge Preparation:

• Understand the Context: If given a case study, thoroughly research monday.com's CRM product, their target audience (revenue teams), and their AI strategy.

• Focus on Process: Emphasize your problem-solving methodology, user-centric approach, and how you'd integrate AI effectively.

• Prioritize and Scope: Demonstrate an understanding of realistic constraints and how to deliver an impactful solution within those limitations.

• Presentation Skills: Practice presenting your ideas clearly, concisely, and persuasively.

📝 Enhancement Note: The interview process will heavily scrutinize your portfolio, particularly for AI experience. Candidates should be ready to articulate their design decisions with a data-driven and customer-centric perspective, showcasing their ability to lead complex design initiatives.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard), Sketch, Adobe Creative Suite.

• AI Tools & Workflows: Vibe Coding tools, Coding Agents (specific tools will vary, but familiarity with AI-assisted design and development workflows is key).

• Collaboration & Communication: Slack, monday.com itself (as a user and potentially for internal design workflows), Jira, Confluence.

Analytics & Reporting:

• Tools for user behavior analysis (e.g., Mixpanel, Amplitude, Google Analytics) to understand user engagement and identify areas for improvement.

CRM & Automation:

• Deep understanding of CRM principles and workflows is essential.

• Familiarity with automation concepts within CRM systems to design efficient processes.

• monday.com's own platform will be a core tool for understanding the user experience and potential AI integrations.

📝 Enhancement Note: Proficiency with industry-standard design tools like Figma is expected. The specific mention of "Vibe Coding tools" and "Coding Agents" implies that candidates should be familiar with or eager to learn AI-powered design and development assistance tools. A strong conceptual understanding of CRM and automation is paramount.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on delivering tangible results and significant value to both customers and the company.

• Collaboration: Emphasis on working closely with cross-functional teams (Product, Engineering, Research) to achieve common goals.

• Ownership & Initiative: Encouraging individuals to take responsibility for their work and proactively identify opportunities for improvement.

• Data-Informed: Decisions are guided by data, research, and user insights, rather than assumptions.

• Innovation & Adaptability: A willingness to embrace new technologies (like AI) and adapt to a rapidly changing market landscape.

Collaboration Style:

• Cross-functional Partnership: Designers are integrated into product teams, working hand-in-hand with PMs and Engineers throughout the development lifecycle.

• Constructive Feedback: An open environment where constructive criticism is encouraged to refine designs and processes.

• Knowledge Sharing: Active participation in design critiques, internal workshops, and sharing best practices to elevate the entire design guild.

• Agile & Iterative: Collaboration is iterative, with frequent feedback loops and adjustments to designs based on new learnings.

📝 Enhancement Note: The company values align with a high-performing, collaborative tech environment. For a designer, this means being comfortable with fast iteration, data-backed decision-making, and actively contributing to team discussions and knowledge sharing.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Complexity: Translating sophisticated AI capabilities into intuitive and user-friendly CRM workflows presents a significant design challenge.

• Balancing Desktop & Mobile: Ensuring a consistent and optimized user experience across both desktop and mobile platforms for complex CRM functionalities.

• "0 to 1" Feature Development: Conceptualizing and bringing entirely new, AI-powered features to market requires significant strategic thinking and risk-taking.

• Rapidly Evolving AI Landscape: Staying abreast of advancements in AI and quickly integrating them into design strategies.

• High-Impact Role: The expectation to deliver measurable business impact in a fast-growing product area can be demanding.

Learning & Development Opportunities:

• AI Design Specialization: Become a leader in designing AI-powered product experiences, particularly within the CRM domain.

• Mentorship: Opportunity to mentor junior designers and contribute to the growth of the design team.

• Industry Exposure: Potential to attend industry conferences and workshops focused on AI, UX design, and SaaS product development.

• Strategic Influence: Contribute directly to product strategy and roadmap discussions for a key growth area of monday.com.

📝 Enhancement Note: The primary challenge is navigating the cutting edge of AI integration within a core business application like CRM. Growth opportunities are significant for those who can excel in this dynamic and innovative space, offering a chance to shape the future of revenue operations technology.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex CRM workflow you've designed. How did you simplify it for users, and what was the impact?"

• "How do you approach designing for AI-driven features? Can you walk us through a project where you integrated AI or used AI tools in your design process?"

• "Tell us about a time you had to design a feature that needed to work seamlessly across both desktop and mobile platforms. What were the key considerations?"

Company & Culture Questions:

• "What excites you most about monday.com's CRM product and its AI strategy?"

• "How do you contribute to a collaborative team environment, and how do you handle constructive criticism?"

• "Describe your experience working within an Agile development process. How do you ensure your design work keeps pace?"

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of the project, followed by a deep dive into your process, key decisions, and outcomes.

• Highlight AI: Clearly call out where and how AI was incorporated or leveraged. Use visual aids if possible to illustrate AI functionalities.

• Quantify Impact: Present metrics and data to support the success of your designs. Use charts or graphs for clarity.

• Showcase System Design: Explain how your design contributes to a larger, cohesive system and consider cross-platform consistency.

• Be Concise and Engaging: Practice your narrative to ensure it’s engaging and easy to follow, leaving ample time for Q&A.

📝 Enhancement Note: Be prepared to defend your design decisions with data and a clear understanding of the user's needs and business objectives. Demonstrating a proactive approach to learning and integrating AI will be crucial for success in this interview process.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided application link on comeet.com.

• Portfolio Customization: Tailor your portfolio to prominently feature projects demonstrating your experience with CRM, complex system design, and crucially, your AI fluency and experience with AI-driven features or tools.

• Resume Optimization: Ensure your resume clearly highlights your 5+ years of product design experience, specific achievements in shipping features, and any mention of AI, SaaS, or enterprise design. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio projects, focusing on your design process, the impact of your work, and your approach to AI integration. Prepare specific examples for behavioral and situational questions.

• Company Research: Deeply research monday.com's CRM product, their current AI initiatives, and their company culture to articulate your genuine interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.