Senior Product Designer, Core Experiences

📍 Job Overview

Job Title: Senior Product Designer, Core Experiences

Company: Super.com

Location: United States, Canada (Remote)

Job Type: Full-Time

Category: Product Design / User Experience (UX) / User Interface (UI)

Date Posted: 2026-05-12

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Owns end-to-end product design for core app experiences, from initial concept through polished execution, driving both app cohesion and measurable business impact.

• Partners closely with product and engineering leadership to improve user engagement and retention metrics through strategic design initiatives.

• Operates across multiple product verticals, influencing quarterly strategy and contributing to roadmap planning and experimentation.

• Contributes to the evolution and maintenance of the design system, ensuring consistency, scalability, and accessibility across the Super.com product ecosystem.

• Leverages user research and product analytics to inform design decisions and validate solutions through rapid prototyping and testing.

📝 Enhancement Note: This role is positioned within a core product design team, indicating a significant impact on the foundational user experience of Super.com's platform. The emphasis on "Core Experiences" suggests a focus on the most critical user journeys and features that drive overall platform engagement and satisfaction. The "Senior" title implies a need for strong leadership, strategic thinking, and the ability to mentor junior designers, though direct management is not explicitly stated.

📈 Primary Responsibilities

• Design end-to-end product experiences, encompassing user flows, wireframes, high-fidelity mockups, and production-ready prototypes for core app functionalities.

• Collaborate cross-functionally with Product Managers, Engineers, Researchers, and Data Analysts to define problems, explore solution spaces, and align on product strategy.

• Conduct and synthesize user research (interviews, usability testing) and analyze product analytics (e.g., from Amplitude) to identify user needs and inform design iterations.

• Balance strategic product thinking with meticulous pixel-level execution across diverse product verticals within the Super.com app.

• Contribute actively to quarterly strategy sessions, product roadmap planning, and the design and execution of A/B tests to drive key business metrics like engagement and retention.

• Evolve, maintain, and advocate for the design system, ensuring its consistent application, scalability, and adherence to accessibility standards across all product touchpoints.

• Rapidly prototype and test design concepts using both low-fidelity and high-fidelity methods to validate hypotheses and gather user feedback.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant strategic input. The expectation to "conduct and synthesize user research" and "leverage product analytics" indicates a data-driven approach to design, moving beyond purely aesthetic considerations to focus on measurable outcomes. The explicit mention of A/B testing and tools like Amplitude points to a need for designers comfortable with experimentation and quantitative analysis.

🎓 Skills & Qualifications

Education:

Experience:

• 5+ years of professional product design experience, with a proven track record of owning end-to-end design processes from discovery through delivery.

• Demonstrated experience in a senior or lead design capacity, influencing product strategy and design direction.

Required Skills:

• Portfolio: A strong portfolio showcasing high craft, strategic thinking, and data-informed design outcomes, with a focus on complex user experiences.

• Design Tools: Expertise in Figma and modern product design tooling, including proficiency in creating and maintaining design systems.

• End-to-End Design Process: Proven ability to manage the entire design lifecycle, from user research and concept development to final UI delivery.

• Cross-functional Collaboration: Strong experience partnering effectively with Product Management, Engineering, Research, and Data teams.

• Strategic Thinking & Problem Solving: Ability to understand business objectives, translate them into design solutions, and solve complex user problems.

• Communication & Storytelling: Excellent verbal and written communication skills, with the ability to present design concepts and rationale clearly to diverse stakeholders.

• Systems Thinking: Strong understanding of systems-level design principles and experience contributing to or managing design systems.

Preferred Skills:

• Experience designing for consumer-facing mobile applications.

• Proficiency in data-informed design methodologies, including leveraging A/B testing and product analytics tools like Amplitude.

• Motion design capabilities to enhance user experience and product delight.

📝 Enhancement Note: The requirement for a portfolio demonstrating "data-informed outcomes" and "high craft" is critical. Candidates should be prepared to articulate how their designs have led to measurable improvements in user engagement, retention, or other key business metrics. The emphasis on Figma and design systems suggests a need for designers who can contribute to and maintain scalable design infrastructure.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: At least 2-3 detailed case studies that highlight end-to-end product design ownership, showcasing the problem, your process, your role, the solutions, and the measurable impact.

• Process Documentation: Evidence of your design process, including user research methodologies, wireframing, prototyping, user testing, and iteration cycles.

• System Contributions: Examples of contributions to or management of design systems, demonstrating an understanding of scalability, consistency, and component-based design.

• Data-Informed Outcomes: Clearly articulate the business or user metrics that were influenced by your designs, ideally supported by data or A/B test results.

• Collaboration: Illustrate how you collaborated with product managers, engineers, and researchers throughout the design process.

Process Documentation:

• Problem Definition: Clearly articulate the user or business problem being solved.

• User Research & Analysis: Detail the methods used for research and how insights were synthesized to inform design decisions.

• Solution Exploration: Showcase iterative design explorations, including wireframes, user flows, and prototypes, demonstrating how you arrived at the final solution.

• Impact Measurement: Quantify the impact of your design solutions with specific metrics and outcomes.

📝 Enhancement Note: The portfolio is a crucial element for this role. Candidates should curate examples that specifically demonstrate their ability to drive measurable business impact through design, not just aesthetic quality. Highlighting experience with data analysis, A/B testing, and design systems will be key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Remote-First Flexibility: Work from anywhere in Canada or the United States, with the flexibility to choose hours that suit your personal and professional life.

• Time Off: Unlimited Paid Time Off (PTO), company-wide recharge days, and annual team offsites to foster connection and prevent burnout.

• Everyday Perks: Weekly UberEats credits for meal convenience and travel discounts on SuperTravel.

• Family Support: Generous parental leave and a flexible return-to-work plan to support new parents.

• Comprehensive Compensation Package:

  • Competitive base salary
  • Equity options
  • Annual bonus potential
  • Retirement matching contributions
  • Full health, dental, and vision benefits from day one.

• Investment in Growth: Wellness budgets, personal development funds, and team-level learning resources to support continuous professional growth.

Working Hours:

• This is a full-time position with a standard expectation of approximately 40 hours per week. The remote-first nature allows for significant flexibility in scheduling, enabling individuals to align work hours with their productivity peaks and personal commitments, while ensuring collaboration needs with cross-functional teams are met.

📝 Enhancement Note: The salary range provided is an estimate based on industry benchmarks for a Senior Product Designer in the US and Canada, considering the specified experience level and the company's likely positioning within the tech industry. The benefits package is extensive, emphasizing work-life balance, employee well-being, and professional development, which are strong draws for senior talent in the remote work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (FinTech/Consumer Platform)

Company Size: The provided data does not specify company size, but roles in "Core Experiences" and "millions of members" suggest a well-established, scaling tech company.

Founded: The company was founded with a mission to maximize lives for customers and employees, focusing on unlocking potential, celebrating learning, and realizing impact.

Team Structure:

• This role is part of the Product Design team, which is distributed across various product verticals within the Super.com app.

• Designers collaborate closely with Product Managers, Engineers, Researchers, and Data partners as a core part of their daily workflow.

• The team emphasizes craft excellence, data-informed decision-making, and strong cross-functional partnerships.

Methodology:

• Data-Driven Design: Decisions are informed by user research, product analytics, and A/B testing.

• Iterative Development: Rapid prototyping and testing are employed to validate solutions and iterate quickly.

• Collaborative Approach: Cross-functional teamwork is central to defining strategy and launching experiments.

• Design System Utilization: The design system is a key tool for ensuring consistency, scalability, and efficiency.

Company Website: https://www.super.com/

📝 Enhancement Note: Super.com positions itself as a high-growth tech company that prioritizes employee development and impact, aiming to be more than "just a job." The culture appears to value continuous learning, personal growth, and making a tangible difference. The Product Design team operates with a strong emphasis on collaboration and data, suggesting a mature product development process.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer

This role represents a significant individual contributor position within the product development lifecycle. As a Senior Product Designer, the focus is on owning complex design challenges, driving strategic product decisions, and delivering high-quality, impactful user experiences. It requires a blend of advanced design craft, strategic thinking, and strong collaboration skills. The role has the potential to influence the direction of core product features and contribute to the overall design system's health and evolution.

Reporting Structure:

The Senior Product Designer will report to a Design Lead or Head of Product Design, depending on the specific team structure. They will work very closely with Product Managers and Engineering Leads for the core product areas they are assigned. Collaboration is expected to be high across product, engineering, research, and data teams.

Operations Impact:

The impact of this role is directly tied to shaping the core user experience for millions of Super.com members. By improving engagement and retention through thoughtful, data-informed design, this Senior Product Designer will contribute significantly to the company's growth and success. Their work will influence how users interact with the platform daily, impacting key business metrics and the overall perception of the Super.com brand.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer or Design Manager role, overseeing specific product areas or teams, and mentoring junior designers.

• Specialization: Opportunity to deepen expertise in specific areas like mobile design, design systems, user research, or data-informed experimentation.

• Product Strategy Influence: Increased involvement in long-term product strategy and roadmap planning.

• Cross-functional Expertise: Developing deeper understanding and collaboration skills with engineering, product, and data science.

• Mentorship: Opportunities to mentor junior designers and contribute to the growth of the design team.

📝 Enhancement Note: The growth trajectory for a Senior Product Designer at a company like Super.com typically involves deepening strategic influence, potentially moving into leadership roles, or specializing in critical areas like design systems or user research. The emphasis on data and experimentation suggests that growth will also involve developing stronger analytical skills alongside design craft.

🌐 Work Environment

Office Type: Remote First

Office Location(s): Primarily remote, with the ability to work from anywhere in the United States and Canada. This offers significant flexibility in choosing a personal work environment.

Workspace Context:

• Flexibility: The remote-first model provides unparalleled flexibility in choosing your work location and hours, allowing for a personalized work-life integration.

• Tools & Technology: Access to modern product design tools (Figma), collaboration platforms, and company-provided resources to facilitate effective remote work.

• Collaboration: While remote, the team culture emphasizes strong collaboration through virtual meetings, shared documents, and communication tools, with opportunities for in-person connection during annual team offsites.

Work Schedule:

• This is a full-time role with an approximate 40-hour work week. The remote-first policy allows for flexible scheduling, enabling employees to structure their days to optimize productivity and personal commitments. However, effective collaboration with cross-functional teams in different time zones will require proactive communication and coordination.

📝 Enhancement Note: The "Remote-First Flexibility" is a major aspect of the work environment, offering global work possibilities within specified countries. This implies a need for strong self-discipline, excellent communication skills, and comfort with virtual collaboration tools. The mention of annual team offsites suggests a commitment to fostering team cohesion despite the distributed nature of the workforce.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of resumes and portfolios to assess qualifications and experience.

• Portfolio Review & Initial Interview: A deeper dive into your portfolio with a member of the design team to discuss your process, impact, and approach to complex design problems. This often includes a discussion about your experience with data and systems.

• Design Challenge/Exercise: A take-home assignment or a live design exercise to evaluate your design thinking, problem-solving skills, and ability to work within constraints and potentially incorporate data insights.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially Researchers to assess your collaboration style, communication skills, and ability to integrate design into the broader product development process.

• Final Interview: A discussion with Design Leadership or a senior executive to assess cultural fit, strategic alignment, and overall suitability for the role.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best showcase your end-to-end design process, data-informed decision-making, and impact on core experiences.

• Tell a Story: For each case study, clearly articulate the problem, your unique role, the challenges faced, your design process, the solutions you developed, and the measurable outcomes achieved.

• Highlight Data & Impact: Quantify the results of your work whenever possible. Use metrics, A/B test results, or user research findings to demonstrate the effectiveness of your designs.

• Showcase Systems Thinking: Include examples of how you've contributed to or utilized design systems, emphasizing consistency, scalability, and component-based design.

• Demonstrate Collaboration: Explain how you partnered with product, engineering, and research teams throughout the project lifecycle.

• Be Ready for Figma Deep Dive: Expect to discuss your Figma workflow, component usage, and how you maintain design system integrity.

Challenge Preparation:

• Understand the Brief: Carefully analyze the design challenge prompt, identifying key constraints, objectives, and target users.

• Embrace Ambiguity: If the prompt is open-ended, make reasonable assumptions and clearly state them.

• Focus on Process: Demonstrate your thought process, not just the final deliverable. Show how you would approach research, ideation, prototyping, and testing.

• Incorporate Data: If possible, leverage hypothetical data or common industry metrics to support your design decisions.

• Time Management: Practice completing design exercises within realistic timeframes, prioritizing key aspects of the problem.

• Presentation Skills: Be prepared to present your solution clearly and concisely, articulating your rationale and expected impact.

📝 Enhancement Note: The interview process heavily emphasizes practical application and collaborative assessment. Candidates should prepare to not only showcase their design skills but also their ability to think strategically, communicate effectively, and integrate with cross-functional teams. The portfolio review is paramount, and candidates should be ready to articulate the "how" and "why" behind their design decisions, with a strong focus on quantifiable results.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, UI design, and design system management. Expertise in Figma is essential for this role.

• Prototyping Tools: Beyond Figma's capabilities, familiarity with other prototyping tools for more advanced interactions might be beneficial.

• Design Systems: Experience with creating, maintaining, and scaling design systems; understanding of component libraries, style guides, and design tokens.

Analytics & Reporting:

• Amplitude: A key tool for product analytics, user behavior tracking, and data-informed design decisions. Experience using Amplitude is a significant plus.

• A/B Testing Platforms: Familiarity with experimentation tools and methodologies to measure the impact of design changes.

• Data Visualization Tools: Ability to interpret and present data from analytics platforms to inform design strategy.

CRM & Automation:

• While not directly a design tool, an understanding of how design integrates with CRM systems or marketing automation platforms can be beneficial for understanding the broader user journey.

📝 Enhancement Note: Proficiency with Figma is a non-negotiable requirement. Experience with Amplitude and A/B testing platforms is highly valued, indicating a preference for designers who can leverage data to drive product improvements and demonstrate ROI. Awareness of design system principles and practical application is also critical for this role.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on creating designs that deliver measurable business and user impact, aligning with Super.com's mission to "maximize lives."

• Data-Informed: Decisions are grounded in user research, product analytics, and experimentation rather than solely on intuition.

• Craft Excellence: A commitment to high-quality visual design, intuitive user experiences, and attention to detail.

• Collaboration: Valuing teamwork, open communication, and strong partnerships across product, engineering, and research.

• Continuous Learning: Encouraging personal development, skill enhancement, and staying abreast of design trends and technologies.

• Ambiguity Navigation: Thriving in dynamic environments and proactively driving projects forward even with incomplete information.

Collaboration Style:

• Cross-functional Integration: Designers are embedded within product teams, working hand-in-hand with PMs and Engineers from concept to launch.

• Open Feedback: A culture that encourages constructive feedback exchange to refine designs and solutions.

• Knowledge Sharing: Actively contributing to the design team's collective knowledge through discussions, critiques, and documentation.

• Empowerment: Designers are empowered to take ownership of their projects and contribute strategically to product direction.

📝 Enhancement Note: The emphasis on "maximizing lives" suggests a people-centric approach to both customer and employee experience. The core values revolve around tangible results (impact, data), quality (craft), teamwork (collaboration), and growth (learning). This indicates a professional environment where designers are expected to be both creative problem-solvers and strategic business partners.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Ambiguity and Structure: Navigating a fast-paced, high-growth environment where priorities can shift, while still maintaining design quality and process rigor.

• Cross-Vertical Design Cohesion: Ensuring a consistent and cohesive user experience across multiple product verticals within the Super.com app.

• Data Interpretation: Effectively translating complex user analytics and A/B test results into actionable design improvements.

• Design System Evolution: Keeping the design system up-to-date, scalable, and adopted across a growing product suite.

• Remote Collaboration: Maintaining strong working relationships and effective communication with distributed cross-functional teams.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to refine skills in areas like interaction design, UX research methodologies, and advanced prototyping.

• Data & Analytics Mastery: Deepening understanding and application of product analytics and A/B testing for data-driven design.

• Design System Leadership: Taking on more responsibility in the strategy, development, and governance of the design system.

• Product Strategy Involvement: Gaining exposure to and influencing higher-level product strategy and roadmap planning.

• Mentorship Programs: Participating in or leading mentorship initiatives to develop leadership and coaching skills.

• Industry Events & Training: Access to personal development funds for conferences, workshops, and online courses to stay current with design trends and technologies.

📝 Enhancement Note: The challenges are typical for a senior role in a dynamic tech company, requiring adaptability, strategic thinking, and strong interpersonal skills. The growth opportunities are well-defined, offering paths for both specialization and leadership within the design function.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you owned an end-to-end product design process for a complex feature. What were the key challenges, and how did you measure success?"

  • Preparation: Prepare a detailed case study for your portfolio that covers the entire design lifecycle, emphasizing your role, decision-making process, and quantifiable results.

• "How do you balance strategic product thinking with pixel-level craft and execution?"

  • Preparation: Be ready to discuss your approach to prioritizing tasks, managing scope, and ensuring both high-level vision and detailed execution are met.

• "How do you leverage user research and product analytics to inform your design decisions, especially when dealing with ambiguity?"

  • Preparation: Provide specific examples of how data and research have directly influenced your design choices and led to improved outcomes. Mention tools like Amplitude if applicable.

Company & Culture Questions:

• "What interests you about Super.com and this specific role?"

  • Preparation: Research Super.com's mission, values, product, and recent news. Connect your skills and career aspirations to the company's goals.

• "How do you approach collaboration with Product Managers and Engineers, especially in a remote setting?"

  • Preparation: Discuss your preferred methods for cross-functional communication, conflict resolution, and ensuring alignment. Highlight experiences with remote collaboration tools and practices.

• "Describe your experience with design systems. How do you contribute to and maintain them?"

  • Preparation: Be prepared to discuss your philosophy on design systems, specific contributions you've made (e.g., creating components, documenting guidelines), and how you ensure their adoption.

Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the problem and the business/user goals for each project.

• Show, Don't Just Tell: Use visuals (mockups, prototypes, user flows) to illustrate your design process and solutions.

• Quantify Impact: Dedicate a section to the outcomes and results, using data and metrics to demonstrate the value of your work.

• Explain Your Role: Be specific about your contributions, especially in collaborative projects.

• Highlight Process: Walk through your methodology—research, ideation, iteration, testing—explaining the rationale behind key decisions.

• Be Concise and Engaging: Aim for a narrative flow that keeps the interviewer interested. Practice your delivery to ensure clarity and confidence.

📝 Enhancement Note: Interview preparation should focus on articulating your design process, demonstrating strategic thinking, and showcasing measurable impact. Be ready to discuss specific tools and methodologies, especially those related to data analysis and design systems. The portfolio is your primary tool, so ensure it's tailored and well-rehearsed.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that highlight end-to-end product design ownership, data-informed outcomes, and contributions to design systems. Ensure each case study clearly outlines the problem, your process, your role, the solution, and the measurable impact.

• Tailor Your Resume: Highlight experience directly relevant to the job description, emphasizing your years of experience, proficiency in Figma, experience with design systems, cross-functional collaboration, and data-informed design practices. Use keywords from the job posting.

• Prepare Your Narrative: Be ready to articulate your design philosophy, your approach to problem-solving, and how you drive impact through design. Practice presenting your portfolio projects concisely and engagingly.

• Research Super.com: Understand the company's mission, product, and values. Consider how your skills and experience align with their goals and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.