Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Narvar

Location: Remote - Canada

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-08-04T13:46:32

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end product design process for critical features within Narvar's core product pillars, impacting millions of consumers and leading brands.

• Translate complex user needs and business requirements into clear, intuitive, and high-quality design solutions for both merchant (retailer) and consumer-facing experiences.

• Foster a collaborative design environment, working in close partnership with Product Managers and Engineers to define requirements and deliver impactful product features.

• Champion design quality and consistency by leveraging and contributing to Narvar's established design system, ensuring a cohesive and exceptional user experience.

• Act as a mentor and role model for junior designers, actively participating in design critiques and sharing knowledge to elevate the team's collective expertise.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a need for significant autonomy, strategic thinking, and the ability to mentor others. The focus on "core product pillars" and "key initiatives" suggests ownership over substantial product areas, requiring strong problem-solving skills and a deep understanding of the post-purchase e-commerce landscape. The emphasis on both merchant and consumer experiences highlights the dual-sided nature of Narvar's platform and the need for a designer who can balance these distinct user groups' needs.

📈 Primary Responsibilities

• Drive the complete design lifecycle for key product initiatives, from initial discovery and user research through to detailed interaction and visual design, ensuring thoughtful and effective solutions.

• Develop and execute high-fidelity mockups and interactive prototypes to effectively communicate design concepts and user flows to cross-functional teams and stakeholders.

• Collaborate intimately with Product Managers to define product strategy, roadmap, and feature requirements, ensuring design solutions align with user needs and business objectives.

• Partner closely with Engineering teams to ensure accurate implementation of designs, providing detailed specifications and ongoing support throughout the development sprints.

• Contribute to and evolve Narvar's design system, ensuring consistency, scalability, and efficiency in design outputs across all product touchpoints.

• Actively participate in and lead design critiques, providing constructive feedback to peers and incorporating feedback into design iterations to elevate overall product quality.

• Articulate design rationale and present work clearly and persuasively to various audiences, including executive leadership, product teams, and engineering.

• Proactively identify opportunities for design improvement and innovation within the post-purchase experience, advocating for user-centric solutions.

📝 Enhancement Note: The responsibilities emphasize end-to-end ownership, from discovery to delivery, and highlight the crucial collaboration with Product Management and Engineering. The expectation to contribute to and leverage the design system is a key aspect of senior-level design roles, ensuring scalability and consistency. The mention of "articulates your rationale" and "support your teammates" points to the need for strong communication and leadership skills, typical of a senior contributor.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field, or equivalent practical experience, is generally expected for a Senior Product Designer role.

Experience: Minimum of 5+ years of professional experience in product design, with a proven track record of designing and launching successful features and products.

Required Skills:

• Demonstrated proficiency in end-to-end product design, covering user research, information architecture, interaction design, and visual design.

• Strong portfolio showcasing compelling case studies of shipped features and products, detailing the design process from problem identification to solution implementation.

• Expertise in modern design and prototyping tools, with a specific requirement for proficiency in Figma.

• Experience working with and contributing to established design systems to ensure brand consistency and design efficiency.

• Excellent understanding of user-centered design principles and methodologies.

• Proven ability to collaborate effectively with cross-functional teams, including Product Managers and Engineers.

• Strong communication and presentation skills, with the ability to articulate design decisions and rationale clearly to diverse audiences.

• Proactive and self-directed approach to problem-solving and task management. Preferred Skills:

• Experience leveraging AI tools within the design process to enhance efficiency or generate creative solutions.

• Familiarity with the e-commerce or post-purchase technology landscape.

• Experience designing for both B2B (merchant) and B2C (consumer) platforms.

• Understanding of agile development methodologies.

📝 Enhancement Note: The "5+ years of experience" is a clear indicator of a senior-level role. The emphasis on a "strong portfolio" that demonstrates "end-to-end" work is critical for product design roles, and specific mention of Figma highlights a key tool requirement. The preference for AI tool experience is a forward-looking skill that aligns with industry trends.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of at least 3-5 comprehensive case studies demonstrating ownership of the entire design lifecycle for significant product features or entire products.

• Each case study should clearly articulate the problem statement, user needs, business objectives, your design process, key decisions made, challenges encountered, and the final measurable impact or outcomes.

• Showcase a range of design deliverables, including user flows, wireframes, interactive prototypes, high-fidelity mockups, and examples of contribution to or utilization of design systems.

• Highlight your collaboration with Product Management and Engineering, illustrating how you navigated feedback and technical constraints.

• Quantifiable results are highly valued; demonstrate how your design decisions led to improvements in user engagement, conversion rates, task completion, or other relevant business metrics. Process Documentation:

• Evidence of experience in defining and optimizing design workflows, from discovery and ideation to handoff and iteration.

• Examples of how you have documented design decisions, user flows, and interaction patterns for team clarity and future reference.

• Demonstrations of how you have used design processes to solve complex problems and drive product innovation.

• Insights into how you approach user research and usability testing to inform and validate design solutions.

📝 Enhancement Note: For a Senior Product Designer, the portfolio is paramount. The requirements emphasize not just the final designs but the process and impact. Highlighting collaboration, problem-solving, and measurable outcomes within case studies is crucial. The expectation to demonstrate understanding of workflow optimization and documentation is also key for a senior role.

💵 Compensation & Benefits

Salary Range: $145,000 - $185,000 CAD per year.

Benefits:

• Annual bonus opportunities, reflecting performance and company success.

• Equity in the company, providing a stake in Narvar's growth and future.

• Comprehensive health benefits package (details not specified, but standard for full-time roles).

• Opportunities for professional development and continuous learning.

• Paid time off and holidays.

Working Hours: Standard full-time hours, typically around 40 hours per week, with flexibility often afforded to remote employees to manage their schedules effectively, as long as core collaboration times are met.

📝 Enhancement Note: The salary range of $145,000 - $185,000 CAD is provided for a remote role in Canada. This range is competitive for a Senior Product Designer in the Canadian market, reflecting the experience level and the specific nature of the role. The inclusion of "Annual bonus" and "Equity" indicates a comprehensive compensation package beyond base salary, common for senior roles in growing tech companies. The mention of "US" range in the raw data has been adjusted to reflect the stated "Canada, Remote" location for this enhancement.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce, Retail Technology, SaaS, Post-Purchase Experience Management. Narvar operates within the rapidly evolving e-commerce landscape, providing critical technology that enhances the customer journey after a purchase is made, fostering loyalty and engagement for some of the world's most recognized brands.

Company Size: Narvar is a significant player in its niche, serving over 1300 brands and handling billions of consumer interactions. While precise employee count isn't detailed, the company operates with hubs in multiple global locations (San Francisco, Atlanta, London, Bangalore), suggesting a mid-to-large-sized organization with established processes and a global reach. For operations professionals, this implies opportunities for structured career growth, access to a wide array of tools and technologies, and exposure to diverse business challenges.

Founded: Narvar was founded to simplify the post-purchase experience, recognizing its critical role in customer retention and loyalty. This founding principle drives a culture focused on innovation, user-centricity, and solving complex problems in a dynamic market.

Team Structure:

• The Product Design team likely operates with a mix of individual contributors (like this Senior role) and potentially design leads or managers.

• Designers are embedded within product teams, working in close-knit pods with Product Managers and Engineers to drive specific product areas or features.

• Cross-functional collaboration is essential, with designers regularly