Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Fabric

Location: New York City, USA

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: 2026-08-19

Experience Level: 5+ Years

Remote Status: On-site (with potential for hybrid flexibility)

🚀 Role Summary

• Lead the end-to-end design of key member-facing product areas, including marketing sites, onboarding flows, and the member portal.

• Translate complex healthcare workflows into intuitive and user-friendly digital experiences.

• Drive product strategy and scope definition through collaborative design workshops and user research insights.

• Contribute significantly to the company's Design System by building and maintaining scalable components and patterns.

• Act as the primary design partner for the member side of the product, ensuring a cohesive and impactful user journey.

📝 Enhancement Note: While the job is listed as 'TELECOMMUTE' and 'On-site', the core description implies a strong need for in-person collaboration and design studio work, particularly for workshops and team alignment sessions. Candidates should clarify hybrid expectations. The role is positioned as a senior individual contributor, not a management track, emphasizing broad design ownership and execution.

📈 Primary Responsibilities

• Spearhead the design strategy and execution for critical member experience touchpoints, from initial marketing engagement through ongoing care management.

• Collaborate closely with Product Managers, Engineers, and Clinical Subject Matter Experts (SMEs) to deeply understand and simplify complex healthcare processes.

• Independently plan and conduct user research (interviews, usability tests, concept validation) to gather evidence-based insights that inform design decisions and product direction.

• Facilitate cross-functional design workshops and brainstorming sessions to align on product vision, define problem spaces, and establish design scope.

• Develop and maintain robust design components and patterns that ensure scalability and consistency across the member experience, actively contributing to and evolving the Design System.

• Lead and participate in design reviews, providing constructive feedback to elevate the quality of work across the team and receiving feedback to foster continuous improvement.

• Partner with Brand and Marketing teams to ensure the consumer-facing expression of Fabric's products aligns with brand identity and effectively supports acquisition efforts.

📝 Enhancement Note: The responsibilities highlight a need for a proactive designer who can define problems, not just execute on solutions. The emphasis on translating "complex healthcare workflows" points to a requirement for strong analytical skills and the ability to abstract intricate processes into simple user interfaces.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience.

Experience: 5+ years of professional product design experience, with a proven track record of shipping consumer-facing digital products.

Required Skills:

• End-to-end Product Design: Demonstrated ability to manage the design process from conception through to launch, covering user flows, interaction design, component creation, and visual polish.

• Figma Mastery: Advanced proficiency in Figma, including its core features, collaboration tools, and ability to leverage AI-powered functionalities like Figma Make.

• User Research Acumen: Proven experience conducting various forms of user research (e.g., interviews, usability testing, concept validation) and translating findings into actionable design improvements.

• Design System Contribution: Hands-on experience building, maintaining, and scaling design system components and patterns, with an understanding of documentation standards.

• Prototyping & Wireframing: Strong skills in creating low-fidelity wireframes and high-fidelity interactive prototypes to effectively communicate design concepts and user flows.

• Product Thinking: Ability to think critically about product strategy, user needs, and business objectives to create designs that are not only aesthetically pleasing but also highly functional and effective.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to confidently present design work and rationale to diverse audiences including engineers, product managers, and executive leadership.

• AI Tool Integration: Comfort and proficiency in utilizing AI tools (e.g., Claude, Figma Make) to accelerate design ideation, prototyping, and workflow efficiency. Preferred Skills:

• Healthcare/Regulated Industry Experience: Prior experience designing for healthcare, fintech, or other regulated consumer environments.

• Mobile Design Depth: Strong understanding of native iOS and Android design patterns and best practices.

• Design System Ownership: Experience in leading or significantly contributing to the ownership and evolution of a design system.

• Front-end Familiarity: Basic understanding of front-end development principles and experience using AI coding tools for prototyping.

• Brand & Marketing Design: Experience collaborating with or contributing to brand and marketing design initiatives.

📝 Enhancement Note: The requirement for "5+ years of product design experience with shipped consumer-facing work" suggests the company is looking for a designer who can operate with a high degree of autonomy and has a demonstrable history of successful product launches. The emphasis on AI tools indicates a forward-thinking approach to design processes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase 2-3 detailed case studies demonstrating the full product design lifecycle, from initial problem definition to final shipped product.

• End-to-End Design Process: Clearly articulate your role, process, and contributions in each case study, highlighting user research, ideation, wireframing, prototyping, user testing, and final visual design.

• Impact & Metrics: Quantify the impact of your designs whenever possible, using data and metrics to demonstrate success (e.g., improved conversion rates, reduced task completion times, increased user satisfaction).

• Design System Contribution: Include examples of components, patterns, or guidelines you've contributed to or maintained within a design system.

• Visual Quality & Craft: Ensure the portfolio visually represents strong design craft, attention to detail, and a consistent aesthetic. Process Documentation:

• Workflow Design & Optimization: Demonstrate how you've mapped out complex user journeys and identified opportunities for simplification and efficiency.

• System Implementation: Showcase how your designs integrate with existing or new product functionalities and technical constraints.

• Measurement & Analysis: Explain how you've used data and user feedback to iterate on and improve designs post-launch.

📝 Enhancement Note: The emphasis on "shipped consumer-facing work" and a "strong portfolio demonstrating end-to-end product design" means candidates must present work that has been live and successful. Portfolio case studies should explicitly detail how the designer navigated ambiguity and influenced product strategy, aligning with the role's senior nature.

💵 Compensation & Benefits

Salary Range: $110,000 - $130,000 per year. Note: This is a national range. Actual compensation will vary based on geographic market, candidate experience, skills, and qualifications.

Benefits:

• Comprehensive Medical, Dental, and Vision insurance.

• Unlimited Paid Time Off (PTO) policy.

• 401(k) retirement savings plan.

• Stock options and potential for bonuses.

Working Hours: Standard full-time hours, likely around 40 hours per week. The nature of the role and company stage may necessitate flexibility.

📝 Enhancement Note: The provided salary range is a national average. For a Senior Product Designer in New York City, which has a high cost of living, the actual compensation could potentially be at the higher end or even exceed this range, especially considering the "senior-level role with broad design ownership" and the specific industry (healthcare tech). Candidates should be prepared to negotiate based on their specific market and experience. The "Unlimited PTO" is a significant perk, but candidates should inquire about how it's managed in practice.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (HealthTech). Fabric is focused on rebuilding how people access and navigate healthcare, aiming to make it more intuitive and user-friendly.

Company Size: The input data does not specify company size, but the role being senior and the mention of "broad design ownership" suggest a growing, potentially mid-stage startup environment where individual impact is significant.

Founded: The founding date is not provided, but the focus on rebuilding healthcare access implies an innovative and forward-thinking mission.

Team Structure:

• Operations: The role is within the product design function, which typically collaborates with Product Management, Engineering, Clinical SMEs, and Marketing/Brand teams.

• Reporting: As a Senior Product Designer, this role likely reports to a Design Lead, Head of Product, or VP of Product/Design.

• Collaboration: Expect close, day-to-day collaboration with product managers and engineers, and regular interaction with clinical experts to understand domain specifics. Methodology:

• Data-Driven Design: User research is emphasized, suggesting a data-informed approach to design decisions.

• Agile Development: Likely operates within an agile framework, requiring iterative design and close partnership with engineering.

• User-Centricity: The core mission of simplifying healthcare access points to a strong user-centric design philosophy.

Company Website: fabricmc.net (derived from domain_derived)

📝 Enhancement Note: As a HealthTech company, Fabric likely faces unique challenges related to data privacy (HIPAA compliance), complex regulatory environments, and the critical need for trust and reliability in their user experience. Designers here must be sensitive to these factors. The "rebuilding" aspect suggests a culture that values innovation and challenging the status quo.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor (IC). This role is positioned as a key design partner with significant scope and ownership, but not a management position. It's for someone who thrives on executing and driving design vision directly.

Reporting Structure: The designer will likely report to a Design Manager or Head of Product, working closely with Product Managers and Engineers on specific product initiatives.

Operations Impact: The Senior Product Designer will have a direct and substantial impact on the member experience, influencing user acquisition, engagement, retention, and overall satisfaction with Fabric's healthcare services. Their work is critical to making complex healthcare journeys accessible and manageable.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Designer role, mentoring junior designers, or taking on larger strategic initiatives within the design team.

• Domain Expertise: Deepen expertise in the healthcare technology domain, becoming a go-to expert for member-facing product challenges.

• Design System Ownership: Opportunity to take on more responsibility for the company's design system, influencing its direction and adoption.

• Cross-Functional Influence: Develop stronger skills in influencing product strategy and roadmap through persuasive design thinking and research.

📝 Enhancement Note: The role explicitly states it is not for someone operating at a "Staff, Lead or more senior role" or seeking "organizational leadership or management with no IC execution and ownership." This clarifies the career path, focusing on deepening individual design expertise and impact rather than managing a team.

🌐 Work Environment

Office Type: The listing specifies "TELECOMMUTE" and "On-site," with a primary location in New York City. This suggests a hybrid work model is likely, with expectations for regular in-office presence for collaboration.

Office Location(s): New York City, USA. Specific office details (e.g., amenities, accessibility) are not provided.

Workspace Context:

• Collaborative Environment: Expect a dynamic, collaborative workspace common in tech startups, with opportunities for direct interaction with product, engineering, and clinical teams.

• Tools & Technology: Access to modern design tools (Figma) and likely other collaboration and project management software.

• Operations Team Interaction: Frequent opportunities to engage with cross-functional teams in brainstorming sessions, design reviews, and agile ceremonies.

Work Schedule: Standard full-time, likely with some flexibility. Given the startup environment and the nature of product development, occasional extended hours or weekend work might be required during critical project phases, though the unlimited PTO suggests a focus on work-life balance.

📝 Enhancement Note: The "On-site" designation for a New York City role, combined with "TELECOMMUTE," strongly implies a hybrid model. Candidates should confirm the expected number of days in the office per week and the company's policy on remote work flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application, focusing on your resume and portfolio.

• Design Challenge/Portfolio Review: Expect a deep dive into your portfolio. This may involve a presentation of 1-2 case studies, where you'll explain your process, decisions, and impact. Be prepared for detailed questions about your UX thinking, problem-solving approach, and collaboration skills.

• Cross-functional Interviews: You will likely meet with Product Managers and Engineers to assess your collaboration style, technical understanding, and ability to translate complex requirements into design solutions.

• Design Leadership/Executive Interview: A final interview, potentially with a Design Lead or senior executive, to assess strategic thinking, cultural fit, and alignment with the company's vision. Portfolio Review Tips:

• Curate Strategically: Select case studies that best demonstrate your end-to-end product design capabilities, especially those involving complex user flows, consumer-facing products, and ideally, regulated industries.

• Tell a Story: Structure your case studies as narratives, clearly outlining the problem, your role, your process, the challenges faced, the solutions developed, and the measurable outcomes.

• Highlight Collaboration: Emphasize how you partnered with PMs, engineers, and other stakeholders.

• Showcase AI Integration: If applicable, discuss how you've leveraged AI tools in your design process to enhance efficiency or explore new solutions.

• Quantify Impact: Use data and metrics to back up your claims of success.

• Be Ready for Deep Dives: Prepare to discuss the 'why' behind every design decision and articulate your thought process in detail. Challenge Preparation:

• Problem Definition: Practice articulating the problem space before jumping to solutions.

• User-Centricity: Ensure your approach is always grounded in user needs and research.

• Design System Thinking: Be prepared to discuss how your designs would integrate with or contribute to a design system.

• Communication Clarity: Practice presenting complex ideas concisely and persuasively.

📝 Enhancement Note: The emphasis on "senior-level role with broad design ownership" means the interview process will likely probe your ability to define problems, drive initiatives, and influence product direction, not just execute defined tasks. Be prepared to discuss how you handle ambiguity and drive clarity.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool, with a specific mention of AI features like Figma Make.

• Design System Tools: Likely involves documentation platforms (e.g., Zeroheight, Storybook) and component libraries within Figma. Analytics & Reporting:

• User Analytics Platforms: Potentially tools like Amplitude, Mixpanel, or Google Analytics to track user behavior and product performance.

• A/B Testing Tools: For experimentation and data-driven optimization. CRM & Automation:

• Not directly applicable to a Product Designer role, but understanding how design impacts CRM (e.g., lead capture on marketing site) and automation workflows is beneficial.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The explicit mention of AI tools (Figma Make, Claude) indicates a strong preference for candidates who are early adopters and proficient in leveraging these technologies to enhance their design workflow.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, especially in the context of healthcare access.

• Innovation: A drive to "rebuild" and improve how people navigate healthcare, suggesting a culture that embraces new ideas and challenges the status quo.

• Collaboration: Strong emphasis on cross-functional teamwork to translate complex problems into elegant solutions.

• Impact-Driven: Focus on shipping products that make a real difference in users' lives and contribute to the company's mission.

• Curiosity: A willingness to learn and deeply understand the healthcare domain. Collaboration Style:

• Integrated Partnership: Close working relationships with Product Managers and Engineers are essential for successful product development.

• Feedback-Rich Environment: Design reviews are a key part of the process, fostering a culture of constructive feedback and continuous improvement.

• Problem-Solving Focus: Teams likely engage in collaborative problem-solving sessions to tackle complex challenges.

📝 Enhancement Note: Fabric's mission to "rebuild how people access and navigate healthcare" implies a culture that values empathy, ethical design, and a strong sense of purpose. Designers will need to demonstrate an understanding of these values and how they translate into practical design solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Healthcare Complexity: Translating intricate, often regulated, healthcare workflows and terminology into simple, intuitive user experiences.

• Balancing Innovation with Regulation: Innovating rapidly while adhering to healthcare industry regulations (e.g., HIPAA) and ensuring data privacy and security.

• Driving Adoption in a Critical Domain: Convincing users to adopt new ways of accessing healthcare, which can be a sensitive and habit-driven area.

• Ambiguity in Early-Stage Product: Dealing with evolving product requirements and market needs in a growing company. Learning & Development Opportunities:

• Healthcare Domain Expertise: Becoming a subject matter expert in health tech and patient journeys.

• Advanced Design Methodologies: Opportunities to refine skills in user research, service design, and complex system design.

• AI-Augmented Design: Developing advanced proficiency in leveraging AI tools for design ideation, prototyping, and workflow optimization.

• Cross-Functional Influence: Enhancing skills in stakeholder management and strategic product input.

📝 Enhancement Note: The primary challenge will be making a complex and often stressful domain (healthcare) feel simple and empowering for users. This requires a blend of strong UX skills, domain knowledge, and empathy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a complex, ambiguous problem into a clear design solution. What was your process, and what was the outcome?" (Focus on problem definition, research, and iterative design.)

• "How do you approach collaborating with product managers and engineers to define scope and drive product strategy?" (Highlight communication, alignment, and proactive contribution.)

• "Walk us through a significant design challenge you faced in a past project, and how you overcame it." (Showcase problem-solving skills, resilience, and learning.) Company & Culture Questions:

• "Why are you interested in Fabric's mission to rebuild healthcare access?" (Connect your passion to the company's purpose.)

• "How do you ensure your designs are user-centric, especially in a sensitive domain like healthcare?" (Demonstrate empathy and research-driven approach.)

• "How do you balance the need for design consistency with the need for rapid iteration in a startup environment?" (Showcase adaptability and design system thinking.) Portfolio Presentation Strategy:

• Prepare 1-2 detailed case studies that highlight your end-to-end product design process, your role, key decisions, and quantifiable impact.

• Be ready to discuss the "why" behind every design choice, particularly how user research and business goals informed your decisions.

• Clearly articulate your contributions to any design systems or component libraries.

• If you've used AI tools in your process, be prepared to discuss how they helped accelerate your work or generate new ideas.

• Practice explaining complex flows and interactions concisely and engagingly.

📝 Enhancement Note: For a Senior Product Designer role, expect questions that assess your strategic thinking, ability to mentor (even informally), and your capacity to operate with significant autonomy. Be ready to discuss your philosophy on design impact and how you measure success beyond just aesthetics.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on jobs.gem.com.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 strong case studies that best showcase your end-to-end product design capabilities, focusing on consumer-facing work and complex problem-solving.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, emphasizing shipped products, design system contributions, and proficiency in Figma and AI tools. Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your process, decision-making, and the impact of your designs. Prepare for questions about your approach to user research, collaboration, and handling ambiguity.

• Company Research: Familiarize yourself with Fabric's mission, values, and the current landscape of healthcare technology. Understand how your design skills can directly contribute to their goal of simplifying healthcare access.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.