Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer 3

Company: Divisions Maintenance Group (DMG)

Location: Cincinnati, OH or Seattle, WA

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: 2026-07-20

Experience Level: Mid-Senior Level (4+ years)

Remote Status: On-site

🚀 Role Summary

• This role offers a significant opportunity to lead product design initiatives within a growing UX organization, focusing on developing world-class technology for the facility maintenance industry.

• You will be instrumental in shaping the company's UX culture and driving design for critical products, from initial concept through to successful launch.

• The position requires a strong blend of technical design skills, strategic thinking in product discovery, and excellent collaboration with product managers and engineers.

• As a Senior Product Designer, you will act as the voice of the end-user, translating user feedback into actionable insights and guiding product development decisions.

📝 Enhancement Note: The title "Product Designer 3" suggests a mid-to-senior level role, implying a need for demonstrated leadership, strategic input, and the ability to mentor or guide less experienced designers. The "Salary Exempt" status indicates a salaried position, typical for this level. The focus on "shaping the culture" and "leading design on our most important products" further emphasizes the senior nature of this role.

📈 Primary Responsibilities

• Own the end-to-end product design lifecycle for assigned products, from ideation and concept development through to final launch and iteration.

• Act as a key representative for end-users within product discovery leadership teams, facilitating user feedback analysis and problem definition.

• Lead brainstorming sessions and user research initiatives to identify user needs and inform product strategy.

• Drive interaction design for complex features, determining appropriate fidelity levels for prototypes based on project needs (e.g., user studies, developer handoff).

• Develop interactive user prototypes and, when necessary, live data prototypes to effectively communicate design concepts and validate functionality.

• Collaborate closely with product managers and engineers to ensure seamless implementation of designs and to identify critical metrics for measuring product success.

• Share design prototypes and user insights with internal stakeholders and customers, generating enthusiasm and alignment around product concepts.

• Contribute to the continuous improvement of UX processes and methodologies within the team.

• Stay current with UX trends, product strategy, and emerging technologies to foster innovation and maintain a research-based design approach.

• Manage design responsibilities effectively within a fast-paced, dynamic work environment.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to design ("Own your product," "Own interaction design") combined with strategic leadership ("Represent end-users in a product discovery leadership team," "help the team determine which ideas are worth further exploration"). The emphasis on "love UX" and sharing enthusiasm indicates a need for a passionate advocate for user-centered design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for roles of this seniority. A strong portfolio demonstrating equivalent experience and expertise will be highly valued.

Experience: A minimum of 4 years of professional experience in product design, with a proven track record of delivering successful digital products.

Required Skills:

• At least 4 years of experience in product design.

• Proficiency with industry-standard design software, including Sketch, Figma, and/or Adobe XD.

• Deep understanding of the product discovery process and the end-to-end design lifecycle.

• Demonstrated ability to collaborate effectively with product managers and software developers in a team setting.

• Strong skills in interaction design, user research, and prototyping.

• Proven ability to translate user feedback and research findings into actionable design solutions.

• Excellent communication and presentation skills, with the ability to articulate design decisions and inspire stakeholders.

• Self-motivation and ability to work independently, with a proactive and self-directing approach.

• Adaptability and resilience to manage stress in a fast-paced work environment. Preferred Skills:

• Experience in the facility maintenance, logistics, or a related service-based industry.

• Familiarity with agile development methodologies.

• Experience mentoring junior designers or leading design initiatives.

• Ability to create and manage design systems.

• Experience with data analysis and using metrics to inform design decisions.

• Understanding of front-end development principles to facilitate better collaboration with engineers.

📝 Enhancement Note: The "Product Designer 3" title and the 4+ years of experience requirement indicate that candidates should be ready to demonstrate leadership, strategic thinking, and a comprehensive understanding of the design process beyond just execution. The emphasis on collaboration and influencing stakeholders is crucial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 4 years of product design experience, with a focus on end-to-end product development.

• Demonstrations of product discovery processes, including user research methodologies, problem definition, and ideation.

• Examples of interaction design solutions for complex features, illustrating your thought process and design rationale.

• Prototypes (interactive or static) that showcase your ability to communicate design effectively to various audiences (e.g., users, developers, leadership).

• Case studies highlighting your ability to identify critical metrics for product success and how your design contributed to achieving them.

• Evidence of collaborative work, showcasing your ability to partner with product managers and engineers. Process Documentation:

• Showcase your approach to user feedback analysis and how you translate it into actionable design improvements.

• Detail your methods for facilitating brainstorming sessions and driving product discovery initiatives.

• Provide examples of how you determine the appropriate fidelity of prototypes for different project stages and objectives.

• Illustrate your process for working with developers to ensure accurate implementation of designs.

📝 Enhancement Note: Given the emphasis on owning the product lifecycle and influencing product discovery, the portfolio should clearly articulate the candidate's strategic thinking, problem-solving approach, and ability to drive outcomes, not just create aesthetically pleasing interfaces. Demonstrating how designs impact business metrics is key.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer with 4+ years of experience in Seattle, WA, the estimated salary range is typically $110,000 - $150,000 annually. In Cincinnati, OH, the range may be slightly lower, approximately $95,000 - $135,000 annually. These figures can vary based on specific experience, skills, and the final negotiation.

Benefits:

• Health, dental, and vision coverage provided from day one.

• 401K retirement plan with a dollar-for-dollar match up to 4% of salary, with immediate 100% vesting.

• Paid Primary and Secondary Caregiver leave to support new parents.

• Employee Assistance Program (EAP) offering support for personal and professional challenges.

• Paid time off specifically for volunteering activities.

• Opportunity to be part of a Certified Great Place to Work.

Working Hours: Standard full-time work week, likely around 40 hours, with the expectation of flexibility to meet project deadlines and business needs in a fast-paced environment.

📝 Enhancement Note: The salary ranges provided are estimates based on industry benchmarks for Senior Product Designers in these respective metropolitan areas, considering the mid-senior level experience indicated. DMG's benefits package is robust, with particular emphasis on immediate coverage and strong retirement matching, which are attractive to professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Facility maintenance services for retail chains and distribution/fulfillment centers. DMG is a technology-driven company aiming to revolutionize the industry with its proprietary products and services.

Company Size: With a significant number of employees (exact number not provided, but the scope of operations suggests a large organization), DMG offers the stability of an established company while fostering an entrepreneurial spirit. This size implies opportunities for impact and visibility.

Founded: The founding date is not specified, but the company's focus on technological innovation and its "Certified Great Place to Work" status suggest a mature yet forward-thinking organization.

Team Structure:

• The UX organization is growing, indicating a dynamic environment with opportunities to influence processes and direction.

• The Product Design team reports to the Director of Product Design.

• Collaboration is expected to be high, involving close partnerships with product managers and engineering teams. Methodology:

• A strong emphasis on creating "world-class products" using technology.

• A commitment to "Uninterrupted Peace of Mind" for customers, driving a focus on reliability and excellence.

• The UX team operates in a collaborative environment focused on creating great products through the entire iterative lifecycle.

• An inclusive culture that values open communication, empathy, and innovation.

• A research-based approach to design is explicitly mentioned.

Company Website: https://www.divisionsmg.com/

📝 Enhancement Note: DMG's positioning as a technology leader in facility maintenance is a key differentiator. The "Certified Great Place to Work" status, coupled with an entrepreneurial spirit, suggests a culture that values employee well-being, growth, and individual initiative. The growing UX team implies an exciting time to join and contribute to its development.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Product Designer 3," indicating a mid-to-senior level position. It requires significant autonomy, the ability to lead design initiatives, and influence product strategy. Candidates are expected to own significant product areas and contribute to the overall UX vision.

Reporting Structure: The Senior Product Designer reports directly to the Director of Product Design. This implies a clear line of leadership and mentorship within the design function. Collaboration will extend to product management and engineering teams, requiring strong cross-functional communication.

Operations Impact: The role has a direct impact on the company's technology strategy and product development, which are central to its mission of revolutionizing the facility maintenance industry. By creating user-centered products, the designer will enhance customer satisfaction, operational efficiency, and DMG's competitive advantage.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in product discovery, interaction design, and user research, potentially leading to specialization.

• Leadership Development: Potential to grow into lead design roles, mentor junior designers, and contribute more significantly to design strategy and team culture.

• Cross-Functional Exposure: Gaining deeper understanding of product management and engineering processes, fostering a holistic view of product development.

• Impactful Projects: Working on "most important products" offers high visibility and the chance to make a substantial impact on the company's technological direction and market position.

📝 Enhancement Note: The "Product Designer 3" level and the emphasis on owning products and shaping culture suggest a path towards senior individual contributor roles or potential leadership tracks within the UX organization. The company's growth and focus on technology innovation provide fertile ground for career development.

🌐 Work Environment

Office Type: The role is designated as "On-site," indicating a preference for in-person collaboration and contribution within DMG's physical office spaces. This suggests a traditional office setting designed to foster team interaction.

Office Location(s): Positions are available in both Cincinnati, OH, and Seattle, WA. Candidates will be based at one of these office locations.

Workspace Context:

• The UX Team is described as a "collaborative work environment," implying an open and interactive office space conducive to teamwork.

• The emphasis on "pushing boundaries" and "seeing products through the entire iterative lifecycle" suggests a dynamic and engaged workspace.

• Access to necessary design tools and technology (Sketch, Figma, Adobe XD) will be provided.

• Opportunities for regular interaction with product managers, engineers, and fellow designers will be integral to the daily work.

Work Schedule: A standard 40-hour work week is implied for this full-time, exempt position. However, the "fast-paced environment" and "ability to manage the stress" suggest that flexibility may be required to meet project demands and deadlines, which is common in design roles.

📝 Enhancement Note: The on-site requirement is a key factor. Candidates should be prepared for a collaborative, in-office environment where face-to-face interaction with cross-functional teams is prioritized. This setting is typically beneficial for rapid iteration and strong team cohesion in design work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements.

• Portfolio Presentation: A session where you will walk through selected case studies from your portfolio, explaining your design process, problem-solving approach, and the impact of your work. Be prepared to discuss your role in product discovery and iteration.

• Hiring Manager/Director Interview: A discussion with the Director of Product Design to delve deeper into your experience, leadership potential, and cultural fit. Questions will likely focus on your approach to collaboration, user advocacy, and driving design initiatives.

• Cross-Functional Interviews: Interviews with Product Managers and Engineers to assess your collaborative skills, technical understanding, and ability to work effectively within a product team.

• Final Round: Potentially a discussion with senior leadership or a take-home design exercise/challenge, depending on the company's standard process.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your end-to-end design process, problem-solving skills, and impact. Prioritize projects that align with DMG's focus on technology and user needs in a service industry.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process (research, ideation, prototyping, testing), the solutions you implemented, and the measurable outcomes or impact.

• Highlight Collaboration: Showcase how you worked with product managers and engineers. Include examples of how you incorporated their feedback or how your designs influenced their work.

• Demonstrate User-Centricity: Emphasize your methods for understanding and representing end-users, and how user feedback guided your design decisions.

• Showcase Prototyping Skills: Include examples of prototypes, explaining the rationale behind their fidelity and how they were used to test or communicate concepts.

• Quantify Impact: Where possible, present data or metrics that demonstrate the success of your designs (e.g., increased user engagement, improved task completion rates, positive customer feedback).

Challenge Preparation:

• Be prepared for potential design challenges that might involve a specific problem statement related to DMG's business, requiring you to outline your approach to discovery, ideation, and solution design.

• Practice articulating your design decisions clearly and concisely, as if presenting to stakeholders with varying levels of design knowledge.

• Familiarize yourself with DMG's business and the challenges within the facility maintenance industry.

📝 Enhancement Note: The emphasis on "owning your product from brainstorming concepts to launch" and "representing end-users in a product discovery leadership team" means the interview process will likely assess strategic thinking, leadership capabilities, and a deep understanding of the entire product development lifecycle, not just UI design execution.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Proficiency required in industry-standard tools such as Figma, Sketch, and Adobe XD. Figma is often preferred for its collaborative features.

• Prototyping Tools: Experience with built-in prototyping features within design software (Figma, Sketch) or dedicated tools like InVision or Principle for creating interactive prototypes.

• User Research Platforms: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback).

Analytics & Reporting:

• While not explicitly mentioned as a primary design tool, understanding how to interpret data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to inform design decisions is highly beneficial.

• Ability to collaborate with teams using reporting tools to track product performance metrics. CRM & Automation:

• While not directly used by designers, an understanding of how CRM systems (e.g., Salesforce) and automation tools impact the user journey and business processes can be advantageous for designing integrated solutions.

📝 Enhancement Note: The core requirement is strong proficiency in modern design and prototyping tools, particularly Figma. The ability to leverage user feedback and product metrics is also a key expectation, highlighting a data-informed approach to design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user throughout the product development process.

• Collaboration: Valuing teamwork and open communication with product managers, engineers, and other stakeholders.

• Innovation: Encouraging creative problem-solving and pushing the boundaries of technology to deliver world-class products.

• Empathy: Fostering an environment of understanding and respect for colleagues and users.

• Excellence: A drive to create high-quality, reliable products that fulfill the company's brand promise.

• Continuous Improvement: A dedication to iterative design, learning from feedback, and ongoing professional development.

Collaboration Style:

• Cross-Functional Integration: Active participation in product discovery and development teams, working closely with product managers and engineers.

• Open Communication: A culture that encourages sharing ideas, feedback, and insights transparently.

• Iterative Process: Embracing a cyclical approach to design, involving continuous feedback loops and refinement.

• Enthusiasm & Influence: A desire to share passion for UX and influence positive outcomes across teams.

📝 Enhancement Note: DMG's stated values of "open communication, empathy, and innovation" within the UX team, combined with their "Certified Great Place to Work" status, suggest a positive and supportive work environment. The emphasis on collaboration and user advocacy will be central to the team's daily operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively advocating for user experience while ensuring designs align with business objectives and technical constraints.

• Rapid Iteration in a Fast-Paced Environment: Adapting quickly to changing priorities and delivering high-quality designs under tight deadlines.

• Driving Adoption of New Technologies: Contributing to a company that is "leading the way with our technology," which may involve designing for innovative, yet potentially unfamiliar, solutions.

• Cross-Functional Alignment: Ensuring consistent vision and execution across diverse teams (product, engineering, sales, operations) in a growing organization.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to refine expertise in areas like complex interaction design, service design, or user research methodologies.

• Product Strategy Influence: Growing influence in product discovery and strategy, contributing to the long-term vision of DMG's technology offerings.

• Mentorship: Potential to mentor junior designers and develop leadership capabilities within the expanding UX team.

• Industry Exposure: Working within a unique sector (facility maintenance technology) offers distinct learning experiences and challenges.

• Continuous Learning: Encouragement for ongoing education in UX trends, product strategy, and emerging technologies.

📝 Enhancement Note: The role offers significant opportunities for growth, particularly in strategic product design and leadership, given the company's focus on innovation and the growing UX team. Candidates should be prepared to tackle complex problems and drive significant design impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you owned a product from concept to launch. What were the biggest challenges and how did you overcome them?" (Focus on end-to-end ownership, problem-solving, and iteration.)

• "How do you represent end-users in a product discovery leadership team? Can you share an example of how user feedback directly influenced a product decision?" (Highlight your user advocacy, research methods, and impact.)

• "Walk us through a complex interaction design you created. What were the technical constraints, and how did you ensure the user experience was seamless?" (Demonstrate your technical design prowess and problem-solving.)

• "How do you determine the appropriate fidelity for prototypes, and how do you use them to gather feedback or communicate with stakeholders?" (Showcase your pragmatic approach to design and communication.) Company & Culture Questions:

• "What interests you about DMG and our mission to revolutionize the facility maintenance industry?" (Research DMG's business, technology, and market position.)

• "How do you foster an inclusive and collaborative design environment?" (Align your experience with DMG's stated values.)

• "How do you handle stress in a fast-paced work environment?" (Provide examples of your resilience and time management skills.) Portfolio Presentation Strategy:

• Structure is Key: For each project, clearly define the problem statement, your specific role and contributions, the design process undertaken (research, ideation, prototyping, testing), the final solution, and the measurable outcomes.

• Focus on "Why": Explain the rationale behind your design decisions at each stage. Why this approach? Why this solution?

• Showcase Collaboration: Highlight instances where you worked effectively with product managers and engineers, and how their input shaped the final product.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success and business value of your design work.

• Be Prepared for Questions: Anticipate questions about your design choices, alternative solutions, and how you would handle specific scenarios related to DMG's products.

📝 Enhancement Note: Interview preparation should focus on demonstrating leadership, strategic thinking, and a deep understanding of the entire product lifecycle, from discovery to launch. Your portfolio presentation is crucial for showcasing this expertise.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the jobvite.com portal.

• Portfolio Customization: Ensure your portfolio prominently features at least 3-4 end-to-end product design case studies that highlight your experience in product discovery, interaction design, and collaboration with engineering teams. Tailor your project selection to showcase relevant skills for a technology-driven service company.

• Resume Optimization: Update your resume to clearly articulate your 4+ years of product design experience, emphasizing achievements related to owning product lifecycles, driving user research, and influencing product strategy. Use keywords from the job description such as "product discovery," "interaction design," "prototyping," and "Figma."

• Interview Preparation: Practice presenting your portfolio case studies, focusing on explaining your thought process, design rationale, and the impact of your work. Prepare to discuss how you collaborate with product managers and engineers.

• Company Research: Thoroughly research Divisions Maintenance Group (DMG), understanding their business model, their technological approach to facility maintenance, and their company culture as a "Certified Great Place to Work." This will help you articulate your interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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