Senior Product Designer, AI

MaintainX (An Autodesk Company)
Full-time

📍 Job Overview

Job Title: Senior Product Designer, AI

Company: MaintainX (An Autodesk Company)

Location: Toronto, Ontario, Canada (Remote OK)

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: 2026-08-28

Experience Level: 6+ Years

Remote Status: Remote OK (US & Canada)

🚀 Role Summary

  • Lead end-to-end product design for AI-powered features across web and mobile platforms, focusing on user experience for frontline workers.

  • Translate complex, AI-driven problem spaces into intuitive and scalable design solutions, contributing to a cohesive design system.

  • Collaborate closely with Product Managers, Engineers, and fellow designers to drive product innovation from concept to high-fidelity delivery.

  • Leverage AI tools within the design process to enhance efficiency and elevate the quality of design outputs.

📝 Enhancement Note: This role is positioned within the newly formed Autodesk Operations Solutions (AOS) unit, highlighting a strategic focus on the "operate" phase of the asset lifecycle. The emphasis on AI and frontline workers suggests a need for designers adept at simplifying complex industrial workflows and integrating intelligent features seamlessly.

📈 Primary Responsibilities

  • Own the complete design lifecycle for AI-powered product surfaces, encompassing problem definition, ideation, prototyping, user testing, and final delivery across both web and mobile applications.

  • Design intuitive AI-driven experiences tailored for frontline users, such as maintenance technicians and facility managers, ensuring these tools simplify tasks without introducing undue complexity.

  • Effectively partner with Product Managers and Engineering teams to translate ambiguous and rapidly evolving AI challenges into clear, actionable, and testable design solutions.

  • Adopt a systems-thinking approach, identifying recurring patterns, advocating for reusable design components, and actively contributing to the evolution of the design system with an emphasis on consistency and scalability.

  • Articulate design rationale clearly and persuasively to diverse stakeholders, adeptly integrating feedback to champion the delivery of high-quality product experiences throughout the entire product lifecycle.

  • Integrate and utilize AI tools within personal design workflows to boost productivity and elevate the overall quality and innovation of design outcomes.

📝 Enhancement Note: The responsibility to "Use AI tools in your own design process" is a key differentiator, indicating the company's forward-thinking approach and expectation for designers to be early adopters of AI in their craft. This implies a need for candidates who are not only skilled designers but also curious and adaptable to new technological paradigms.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio showcasing design thinking and execution for complex B2B SaaS products is paramount. A background in Human-Computer Interaction, Design, Computer Science, or a related field is often beneficial.

Experience: 6+ years of dedicated product design experience, with a significant focus on B2B SaaS or enterprise-level platforms.

Required Skills:

  • Proven experience in designing and delivering end-to-end product experiences for B2B SaaS or enterprise platforms.

  • Hands-on experience designing AI-powered features, including natural language interfaces, intelligent agents, and predictive analytics, for real-world user problems.

  • Exceptional visual and interaction design skills, demonstrating a keen eye for detail in typography, spacing, color theory, layout composition, and motion design.

  • Strong systems thinking capabilities, with the ability to identify design patterns, promote reusability, and ensure scalability across a product ecosystem.

  • Excellent verbal and written communication, and storytelling skills, essential for articulating design intent, navigating ambiguity, and influencing cross-functional teams.

  • Expert proficiency in English, both spoken and written, is critical for effective collaboration across diverse teams and for presenting work to executive stakeholders. Preferred Skills:

  • Experience working with design systems and contributing to their growth and maintenance.

  • Proficiency in rapid prototyping and user testing methodologies to validate design concepts.

  • Familiarity with industrial operations, maintenance workflows, or similar frontline worker environments.

  • Experience using AI tools to augment the design process.

📝 Enhancement Note: The emphasis on "AI-powered features" and "systems thinking" suggests a need for designers who can think holistically about complex user journeys and integrate intelligent capabilities thoughtfully, rather than just surface-level aesthetics. The requirement for expert English proficiency underscores the global and collaborative nature of the role within Autodesk.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Demonstrate end-to-end product design process for at least 2-3 complex B2B SaaS or enterprise projects, clearly outlining problem definition, research, ideation, user flows, wireframes, high-fidelity mockups, and final outcomes.

  • Showcase specific examples of designing AI-powered features (e.g., conversational UIs, predictive insights, intelligent automation) and the rationale behind the design decisions, including user impact and business value.

  • Include case studies that highlight systems thinking, illustrating how designs were built for scalability, consistency, and contribution to a broader design system.

  • Present work that emphasizes the simplification of complex workflows for specific user roles, particularly those in industrial or frontline settings. Process Documentation:

  • Clearly articulate the user research methodologies employed, including how insights were gathered and translated into design requirements.

  • Detail the iterative design process, including wireframing, prototyping, and user testing phases, with examples of how feedback influenced design iterations.

  • Document the collaboration process with Product Management and Engineering, providing examples of how design solutions were aligned with technical feasibility and business objectives.

  • Showcase the application of design systems principles and contributions to design system components.

📝 Enhancement Note: For this role, a portfolio is not just a collection of visuals; it must be a narrative detailing the designer's strategic thinking, problem-solving approach, and ability to integrate AI thoughtfully into user experiences. The emphasis on B2B SaaS and complex workflows means case studies should highlight tangible improvements in user efficiency and task completion.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer in Toronto, Ontario, Canada, with 6+ years of experience, the estimated annual salary range is CAD $110,000 - $160,000. This estimate is based on industry benchmarks for senior design roles in major Canadian tech hubs, considering the company's acquisition by Autodesk and the specialized AI focus of the role.

Benefits:

  • Comprehensive health, dental, and vision insurance plans.

  • Retirement savings plans (e.g., RRSP matching).

  • Generous paid time off, including vacation, personal days, and holidays.

  • Access to Autodesk's extensive benefits package, which may include stock options, professional development stipends, and wellness programs.

  • Opportunities for remote work flexibility and home office stipends.

Working Hours: Standard full-time work week, typically 40 hours. The remote nature of the role offers flexibility in scheduling, allowing for adjustments to accommodate different time zones and personal needs, provided core collaboration hours are met.

📝 Enhancement Note: Salary ranges are estimates for Toronto, ON, Canada, and can vary based on specific experience, qualifications, and negotiation. The mention of benefits.autodesk.com suggests a comprehensive benefits package aligned with a large, established tech company, which is a significant draw for senior talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (specifically, Industrial Operations and Workflow Management, now part of Autodesk's Operations Solutions).

Company Size: MaintainX, prior to acquisition, had a significant customer base and asset management scale. As part of Autodesk, it joins a global enterprise with tens of thousands of employees, providing a blend of startup agility within a large corporate structure. This means operations professionals can expect established processes and resources alongside innovative projects.

Founded: MaintainX was founded in 2018. Its acquisition by Autodesk in August 2026 signifies a strategic expansion into the "operate" phase of the asset lifecycle, complementing Autodesk's existing strengths in design and manufacturing.

Team Structure:

  • The design team is likely structured with specialized roles (e.g., Product Designers, UX Researchers, UI Designers) who report into a Design Lead or Director. Collaboration with Product Management and Engineering is cross-functional and integral to the product development process.

  • As part of Autodesk Operations Solutions (AOS), the team benefits from integration with other Autodesk operational platforms like Tandem, FlexSim, and Fusion Operations, fostering a cohesive approach to enterprise operations technology.

  • Expect a collaborative environment where design decisions are informed by data, user feedback, and strategic business objectives, with a strong emphasis on cross-team communication and alignment. Methodology:

  • MaintainX (and now AOS) likely employs agile development methodologies, requiring designers to be adaptable and iterative in their approach.

  • Data-driven decision-making is expected, with an emphasis on leveraging user analytics, A/B testing results, and market research to inform design strategy and product improvements.

  • Workflow optimization for frontline workers is a core tenet, meaning design solutions must demonstrably improve efficiency, reduce errors, and enhance user productivity in demanding operational environments.

Company Website: https://www.getmaintainx.com/ & https://www.autodesk.com/

📝 Enhancement Note: The integration into Autodesk is a pivotal aspect. Operations professionals should understand that while MaintainX brings its specific expertise in mobile-first work execution and AI, they will now operate within the broader strategic framework and established processes of a major software corporation. This offers both stability and potential for larger-scale impact.

📈 Career & Growth Analysis

Operations Career Level: This Senior Product Designer role is a mid-to-senior level position, indicating a need for demonstrated expertise and the ability to operate with significant autonomy. It's a crucial role for driving product vision and execution within the AI product space.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Director within the MaintainX/AOS product organization. They will work closely with Product Managers and Engineering leads on specific product initiatives.

Operations Impact: The role has a direct impact on the usability and effectiveness of MaintainX's AI-powered features, which are critical for optimizing operations for industrial and frontline teams. Successful design outcomes will lead to reduced downtime, increased efficiency, and better decision-making for MaintainX's enterprise clients.

Growth Opportunities:

  • Specialization: Deepen expertise in AI product design, user experience for industrial/frontline workers, or design systems within a large enterprise context.

  • Leadership: Potential to grow into a Lead Product Designer role, mentoring junior designers and taking on more strategic product initiatives.

  • Cross-functional Development: Gain exposure to broader product strategy, AI technology trends, and the intricacies of enterprise software development within Autodesk.

  • Skill Enhancement: Opportunities for professional development, attending industry conferences, and utilizing Autodesk's learning resources to stay abreast of emerging design and AI technologies.

📝 Enhancement Note: The "AI-first product experience" and the integration into Autodesk's "Operations Solutions" suggest a strategic growth trajectory. This role offers a chance to shape the future of how industrial operations are managed, with AI as a core enabler. Career growth might involve moving into more strategic product roles or leadership positions within the expanding AOS division.

🌐 Work Environment

Office Type: While the role is designated as "Remote OK" and can be performed from anywhere in the US or Canada, the company is part of Autodesk, which operates globally. This implies access to potentially shared co-working spaces or a distributed team environment.

Office Location(s): While specific office locations are not detailed for this remote role, Autodesk has a significant presence in major tech hubs across the US and Canada. The remote flexibility extends to locations like Toronto, Austin, Boston, Miami, New York, Raleigh, and Seattle.

Workspace Context:

  • The work environment is likely highly collaborative and digitally connected, utilizing various communication and collaboration tools for remote teams. Expect a focus on asynchronous communication alongside scheduled virtual meetings.

  • Access to industry-standard design software and tools, potentially including AI-assisted design tools, will be provided.

  • Opportunities for virtual team-building activities and cross-functional interactions to foster a sense of community and shared purpose among distributed team members.

Work Schedule: The role is full-time, 40 hours per week. The remote arrangement allows for a degree of flexibility in managing work hours, enabling individuals to balance personal commitments with project deadlines. However, consistent availability for team syncs and stakeholder meetings is expected.

📝 Enhancement Note: For a remote role, understanding the company's approach to remote collaboration, asynchronous work practices, and virtual team engagement is crucial. The integration with Autodesk suggests a well-established framework for managing distributed teams, which is a positive indicator for remote work effectiveness.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or hiring manager will review your application and portfolio for alignment with the core requirements, particularly experience with B2B SaaS, AI features, and strong design craft.

  • Portfolio Presentation & Design Challenge: You will likely be asked to present your portfolio, discussing specific case studies that demonstrate your end-to-end design process, problem-solving skills, and experience with AI. This may be followed by a design challenge, either take-home or live, focusing on a relevant problem space.

  • Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess your collaboration style, technical understanding, and ability to articulate design rationale.

  • Final Interview: A discussion with senior leadership to evaluate your strategic thinking, leadership potential, and cultural fit within the Autodesk/MaintainX team.

Portfolio Review Tips:

  • Curate Strategically: Select 3-4 projects that best showcase your experience designing complex B2B SaaS products, particularly those involving AI, natural language interfaces, or workflow optimization for specific user types.

  • Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the challenges faced, and the impact of your solutions using quantifiable metrics where possible.

  • Highlight AI Integration: Explicitly detail how you approached designing AI-powered features, the user considerations, and the outcomes. Show your process for making AI accessible and useful for frontline workers.

  • Showcase Systems Thinking: Demonstrate how your designs are scalable, consistent, and contribute to a larger design system.

Challenge Preparation:

  • Understand the User: If given a design challenge, focus heavily on understanding the frontline worker persona and the specific operational context.

  • Prioritize & Scope: Be prepared to make informed decisions about scope and prioritization, especially if the challenge is complex.

  • Communicate Your Process: Clearly articulate your thought process, assumptions, and any trade-offs you made during the challenge.

📝 Enhancement Note: The emphasis on AI and frontline workers means interviewers will be looking for candidates who can not only design beautiful interfaces but also deeply understand and solve complex operational problems with intelligent technology. A strong narrative in your portfolio and clear articulation during interviews will be key.

🛠 Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma (primary), Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Principle, ProtoPie.

  • AI Design Tools: Expect familiarity with AI-assisted design plugins or standalone AI tools that can accelerate ideation, content generation, or asset creation.

  • Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Workspace.

Analytics & Reporting:

  • Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and inform design decisions.

  • Experience interpreting data from A/B testing platforms. CRM & Automation:

  • While not directly a CRM role, understanding how product design impacts CRM workflows and customer success is beneficial.

  • Familiarity with project management tools like Jira, Asana, or Trello for tracking design tasks and sprints.

📝 Enhancement Note: Proficiency in Figma is almost a given for modern product design roles. The specific mention of "AI tools in your own design process" is a unique requirement that may involve experimenting with tools like Uizard, Galileo AI, or AI-powered plugins within existing design software. Designers should be prepared to discuss their experience or curiosity with these emerging technologies.

👥 Team Culture & Values

Operations Values:

  • Customer Obsession: A deep commitment to understanding and solving the problems of frontline workers and industrial teams.

  • Innovation: Driving forward with AI and technology to create cutting-edge solutions for operations management.

  • Collaboration: Working effectively across Product, Engineering, and Design to achieve shared goals.

  • Excellence & Craft: A dedication to high-quality design, attention to detail, and delivering polished, user-friendly products.

  • Data-Driven: Utilizing insights from data and user feedback to inform design decisions and measure impact.

Collaboration Style:

  • The team likely fosters an open and iterative design culture, encouraging constructive feedback and collaborative problem-solving.

  • Expect a strong emphasis on clear communication, especially in a remote setting, with regular syncs and proactive updates.

  • Designers are expected to be advocates for the user, balancing user needs with business objectives and technical constraints in their collaborations.

📝 Enhancement Note: As part of Autodesk, the team will likely embody values that blend startup agility with corporate responsibility. Expect a culture that values impact, user empathy, and continuous improvement, with a strong emphasis on ethical AI development and deployment.

⚡ Challenges & Growth Opportunities

Challenges:

  • Complexity of AI: Designing intuitive AI experiences that genuinely simplify complex industrial workflows without adding cognitive load or confusion for frontline users.

  • Ambiguity in AI: Navigating the fast-evolving landscape of AI technology and its application, translating cutting-edge capabilities into practical, user-centric solutions.

  • Balancing Needs: Striking the right balance between user needs, technical feasibility, business goals, and the unique requirements of industrial environments.

  • Distributed Collaboration: Maintaining strong collaboration and design consistency across a remote, distributed team and multiple time zones.

Learning & Development Opportunities:

  • AI Specialization: Deepen expertise in designing for AI, machine learning interfaces, and data visualization for predictive insights.

  • Industry Domain Knowledge: Gain in-depth understanding of industrial operations, maintenance, and facility management workflows.

  • Design Systems Mastery: Contribute to and leverage a large-scale enterprise design system within Autodesk.

  • Mentorship: Access to experienced design leaders and opportunities to mentor junior designers as the role progresses.

📝 Enhancement Note: The primary challenge lies in making advanced AI technology accessible and beneficial for users who may not be tech-savvy and are focused on immediate operational tasks. Success in this role will require a blend of technical curiosity, user empathy, and strategic design thinking.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you designed an AI-powered feature. What was the problem, your approach, and the outcome?" (Focus on user problem, AI integration, and impact).

  • "How do you approach designing for complex workflows or technical users, like those in industrial settings?" (Highlight user research, empathy, and simplification strategies).

  • "Walk us through a project where you had to balance competing stakeholder needs (e.g., Product, Engineering, Sales). How did you ensure a successful design outcome?" (Showcase negotiation, communication, and strategic thinking). Company & Culture Questions:

  • "What interests you about MaintainX and its mission to keep the physical world running?" (Connect your passion to their mission).

  • "How do you see AI transforming the way frontline workers manage their tasks?" (Demonstrate forward-thinking and understanding of the domain).

  • "How do you contribute to a collaborative and inclusive team environment, especially in a remote setting?" (Highlight communication, feedback, and teamwork skills). Portfolio Presentation Strategy:

  • Context is Key: For each project, clearly set the stage: What was the business problem? Who were the users? What was the goal?

  • Show, Don't Just Tell: Use visuals effectively to illustrate your design process, from early sketches to final polished screens.

  • Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved task completion time, reduced errors, increased user satisfaction).

  • Be Ready for Deep Dives: Expect questions about specific design decisions, your rationale, and how you handled challenges or trade-offs.

📝 Enhancement Note: Be prepared to discuss your experience with AI not just as a feature, but as a core component of the user experience. Demonstrate an understanding of the practical applications and challenges of AI in an operational context. Emphasize your ability to translate complex technical concepts into simple, intuitive user interfaces.

📌 Application Steps

To apply for this Senior Product Designer, AI position:

  • Submit your application through the provided Ashby portal link.

  • Curate Your Portfolio: Select and refine 3-4 key projects that best showcase your B2B SaaS, AI design, and complex workflow simplification experience. Ensure each case study clearly outlines your process, role, challenges, and impact, with a specific focus on AI integration.

  • Tailor Your Resume: Highlight your 6+ years of experience, specific AI design skills, B2B SaaS background, and any experience relevant to industrial or frontline worker applications. Use keywords from the job description naturally.

  • Prepare Your Narrative: Be ready to articulate your design philosophy, your approach to AI-driven user experiences, and your ability to collaborate effectively in a remote, cross-functional team. Practice presenting your portfolio projects concisely and engagingly.

  • Research the Company: Familiarize yourself with MaintainX's product, its mission, and its recent acquisition by Autodesk. Understand the strategic importance of the Operations Solutions unit and the "operate" phase of the asset lifecycle.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

The role requires 6+ years of product design experience in B2B SaaS or enterprise environments. Candidates must possess exceptional visual and interaction design skills and experience designing AI-powered features.