Senior Graphic Designer, Marketing Professional - Jefferson institutional Advancement

Jefferson Health Plans
Full-timeβ€’Philadelphia, United States
Apply Now

πŸ“ Job Overview

Job Title: Senior Graphic Designer, Marketing Professional - Jefferson Institutional Advancement

Company: Jefferson Health Plans

Location: Philadelphia, Pennsylvania, United States

Job Type: Full-time

Category: Marketing Operations / Creative Operations

Date Posted: 2026-09-28

Experience Level: 5-10 years

Remote Status: On-site

πŸš€ Role Summary

  • This role is a specialized marketing professional focused on graphic design and institutional advancement, requiring a blend of creative execution and strategic marketing acumen.

  • The position involves designing and driving integrated marketing programs, shaping how strategies are realized across various communication channels.

  • Key responsibilities include leveraging insights and analytics to inform decisions, managing program budgets, and ensuring high-quality, high-impact deliverables.

  • The role demands a subject matter expert who can set standards, mentor others, and improve processes to enhance team effectiveness and operational efficiency within a complex organizational structure.

πŸ“ Enhancement Note: While the title is "Senior Graphic Designer," the description clearly indicates a broader "Marketing Professional" role with specialized expertise in design, emphasizing strategic program design, execution, and operational improvement. This suggests a GTM (Go-To-Market) or Marketing Operations leaning, focusing on how creative output supports broader business objectives and drives measurable outcomes. The mention of "Jefferson institutional Advancement" points towards a focus on donor relations, fundraising, and alumni engagement, requiring a nuanced understanding of that specific audience and communication strategy.

πŸ“ˆ Primary Responsibilities

  • MASTERY OF SPECIALIZATION: Act as a subject matter expert in graphic design and marketing communications, tackling complex projects, setting quality standards, and connecting design decisions to business strategy and operational implications.

  • CROSS-FUNCTIONAL COLLABORATION: Lead and facilitate collaboration for intricate initiatives with multiple stakeholders, establishing clear operating rhythms, decision trees, and escalation paths to ensure alignment and drive pragmatic, data-grounded solutions.

  • MESSAGE DEVELOPMENT AND STORYTELLING: Design comprehensive message architectures for campaigns, validating resonance through testing, and translating insights into compelling narratives that align across all channels to avoid fragmentation.

  • CREATIVITY AND INNOVATION: Lead the development of creative concepts for complex programs, balancing ambition with speed, cost, and risk, while integrating market trends and analytics to produce differentiated and impactful work.

  • CHANNEL OPTIMIZATION: Design integrated, multi-channel communication sequences to reduce friction and enhance engagement or conversion, leading structured test-and-learn programs and improving processes for increased throughput, quality, and compliance.

  • FINANCIAL STEWARDSHIP: Oversee program budgets across various vendors and channels, reallocating funds to maximize ROI, building business cases for investment, and ensuring commitments align with capacity and runway.

  • ROI AND IMPACT: Establish program-level success measures linked to business outcomes, synthesize insights from diverse sources, and build mechanisms to operationalize learnings for continuous improvement and sustained impact.

πŸ“ Enhancement Note: The responsibilities are framed around a senior-level marketing professional with deep specialization, emphasizing strategic leadership, process improvement, and measurable business impact. This goes beyond traditional graphic design duties to encompass campaign strategy, operational excellence, and financial oversight, indicative of a role integral to GTM and marketing operations.

πŸŽ“ Skills & Qualifications

Education:

  • Bachelor’s Degree in Marketing, Communications, Public Relations, Graphic Design, Writing, Audio Video Production, Digital Marketing, Business, Project Management, or a related field with a specialization in marketing and communications. Experience:

  • At least five years of professional experience within a marketing communications department, advertising or communications agency, or a related professional setting.

  • Deep understanding of the structures, practice areas, and inner workings of a marketing department and/or advertising agency.

  • Experience navigating complex, matrixed organizational structures.

  • Proven portfolio demonstrating leadership of major projects and brand initiatives.

  • Demonstrated ease working in fluid settings, managing expectations, accepting and giving appropriate feedback, and pivoting when necessary. Required Skills:

  • Graphic Design Mastery: Strong digital design skills and proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat) and Microsoft Office products.

  • Project Management: Experience managing design projects from concept through production, including the ability to use project management systems to track tasks, timelines, and workflows.

  • Marketing Strategy & Execution: Ability to design and drive integrated programs, shape strategies across channels, and develop message architectures with clear proof points and CTAs.

  • Data-Driven Decision Making: Strong familiarity with analytics tools and dashboards (channel analytics, web analytics, campaign reports) to guide decisions and measure impact.

  • Communication & Collaboration: Excellent presentation and client communication skills, with the ability to lead cross-functional collaboration for complex initiatives and facilitate alignment among stakeholders.

  • Financial Acumen: Experience overseeing program budgets and reallocating funds to maximize ROI.

  • Generative AI Proficiency: Direct experience with generative AI tools (e.g., ChatGPT, Copilot) for content generation, research, or workflow automation, and experience enforcing policy and modeling best practices in their use.

Preferred Skills:

  • Photography or video production skills.

  • Experience with enterprise business sectors (e.g., health, higher education, insurance).

  • Strong aptitude for learning and working within new software applications.

  • Experience with CRM, CMS, and DAM systems.

πŸ“ Enhancement Note: The combination of graphic design expertise with strategic marketing, project management, analytics, and AI tools points towards a hybrid role that bridges creative operations with broader marketing strategy and execution. The emphasis on navigating complex organizations and driving outcomes suggests a need for strong operational and influencing skills beyond pure design.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Demonstrated Leadership: A robust portfolio showcasing leadership of major projects, including significant brand initiatives and integrated marketing campaigns.

  • Process-Driven Design: Examples that illustrate a structured approach to managing design projects from initial concept through final production, highlighting workflow management and timeline adherence.

  • Strategic Integration: Case studies that demonstrate how design solutions were integrated with broader marketing strategies, supported by data insights, and contributed to measurable business outcomes (e.g., engagement, conversion, ROI).

  • Channel Optimization Examples: Visuals or case studies showing the application of design across multiple channels, illustrating an understanding of channel-specific requirements and integrated campaign sequencing.

  • Brand Stewardship: Evidence of maintaining brand consistency, applying brand guidelines effectively, and contributing to brand development or evolution.

Process Documentation:

  • Workflow Design: Ability to document and optimize design workflows, from briefing and concept development to execution, review, and final delivery, ensuring efficiency and clarity.

  • System Integration: Understanding of how design processes integrate with other systems such as project management tools, CRM, CMS, and DAM systems, and the ability to document these integrations.

  • Performance Measurement: Documentation of how design projects' impact is measured, including defining success metrics, tracking performance against goals, and synthesizing insights for continuous improvement.

  • AI Governance: Documentation of best practices and policies for the use of generative AI tools in design and content creation processes, ensuring compliance and ethical application.

πŸ“ Enhancement Note: For a role blending senior design with marketing operations, the portfolio should not just showcase aesthetic quality but also strategic thinking, process management, and measurable impact. This includes demonstrating an understanding of how design contributes to broader business objectives and how projects are managed efficiently within a complex organization.

πŸ’΅ Compensation & Benefits

Salary Range:

  • Based on the "Senior" title, 5-10 years of experience, and the complexity of the role within a large healthcare institution in Philadelphia, PA, a competitive salary range would likely fall between $85,000 - $115,000 annually. This estimate considers the blend of specialized creative skills, strategic marketing responsibilities, project management, and operational oversight required.

  • Methodology: This range is derived from an analysis of similar Senior Graphic Designer and Marketing Specialist roles in the Philadelphia metropolitan area, factoring in the healthcare industry, the size and reputation of Jefferson Health Plans, and the specific responsibilities outlined, which extend beyond traditional graphic design to include strategic program management and financial stewardship. Industry benchmarks from sources like Glassdoor, LinkedIn Salary, and specialized compensation surveys for marketing and creative roles were consulted.

Benefits:

  • Comprehensive medical insurance (including prescription coverage).

  • Supplemental insurance options for enhanced coverage.

  • Dental and Vision insurance plans.

  • Life and Accidental Death & Dismemberment (AD&D) insurance.

  • Short-term and Long-term disability coverage.

  • Flexible Spending Accounts (FSAs) for healthcare and dependent care.

  • Retirement plans (e.g., 401(k) or 403(b) with potential company match).

  • Tuition assistance for ongoing professional development.

  • Tuition discounts at Thomas Jefferson University for eligible colleagues after specified tenure.

  • Access to a wide range of voluntary benefits offering group rates and discounts. Working Hours:

  • Standard full-time work schedule, typically 40 hours per week.

  • The role is on-site, suggesting a typical business day schedule (e.g., Monday to Friday, 9 AM - 5 PM EST).

  • While a standard schedule is expected, the role's emphasis on managing complex initiatives and meeting deadlines may require flexibility and occasional extended hours during critical project phases.

πŸ“ Enhancement Note: The salary estimation is based on industry data for senior-level creative and marketing roles in a major metropolitan area, adjusted for the specific sector and responsibilities. The benefits package is comprehensive, reflecting the offerings of a large healthcare organization.

🎯 Team & Company Context

🏒 Company Culture

Industry: Healthcare (Managed Health Care, Health Plans) and Higher Education (affiliated with Thomas Jefferson University).

Company Size: Jefferson Health Plans is part of the larger Jefferson enterprise, which comprises over 65,000 people across multiple colleges, schools, hospitals, and outpatient locations, indicating a very large and complex organization. Jefferson Health Plans itself has been operating for over 35 years, suggesting a stable and established entity within the broader system.

Founded: The Jefferson enterprise traces its roots back to 1824, with Jefferson Health Plans operating for over 35 years. This deep history suggests a culture that values tradition, expertise, and long-term impact.

Team Structure:

  • Specialized Function: The role supports the "shared services function of the department," indicating a centralized team providing specialized marketing and communications expertise across various Jefferson enterprise business units and branded entities.

  • Reporting: The role involves operating with "minimal oversight" and mentoring others, suggesting a senior individual contributor or team lead position within a larger marketing department. The reporting structure likely involves a Marketing Director or VP overseeing specific practice areas.

  • Cross-functional Collaboration: The emphasis on "Cross-Functional Collaboration" as a core responsibility highlights a highly collaborative environment where this role must engage with stakeholders across different departments, business units, and potentially external agencies.

Methodology:

  • Data-Driven Insights: The role emphasizes using "insights and analytics to guide decisions" and establishing "program level success measures linked to business outcomes." This points to a culture that values quantitative analysis and evidence-based strategy.

  • Process Optimization: A key aspect is "improving processes that make colleagues and their shared initiatives more effective," suggesting a commitment to operational excellence, efficiency, and continuous improvement within marketing workflows.

  • Innovation & Best Practices: The role is expected to "introduce new ideas and ways of working," "evaluate emerging tools and approaches" (including generative AI), and "set standards for others," indicating a forward-thinking culture that embraces innovation and professional development.

Company Website: https://www.jeffersonhealthplans.com/ and https://www.jefferson.edu/

πŸ“ Enhancement Note: The description paints a picture of a large, established, and complex healthcare and education institution with a strong emphasis on data-driven strategies, operational efficiency, and fostering innovation. The role's placement within a shared services function suggests a strategic importance in standardizing and elevating marketing and creative efforts across the enterprise.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior Graphic Designer, Marketing Professional." The responsibilities indicate a level beyond a purely execution-focused designer, involving strategic input, program leadership, process improvement, financial stewardship, and mentoring. This is a senior individual contributor role with significant scope and influence, acting as a subject matter expert and a driver of operational excellence within the marketing function.

Reporting Structure: The role operates with "minimal oversight" and is expected to "mentor others," suggesting it sits within a broader marketing or communications department, likely reporting to a Marketing Manager, Director, or VP. Collaboration is key, with extensive interaction expected across various business units and stakeholders within the Jefferson enterprise.

Operations Impact: The operations impact is significant. This role directly influences the effectiveness and efficiency of marketing and communications programs, ensuring alignment with business goals, optimizing resource allocation (budgetary and human), and driving measurable outcomes. By improving processes and setting standards, it contributes to the overall operational maturity of the marketing function, impacting brand perception, stakeholder engagement, and potentially revenue generation through institutional advancement efforts.

Growth Opportunities:

  • Leadership in Specialization: Potential to grow into a lead or manager role within a specific marketing practice area (e.g., Creative Lead, Senior Marketing Strategist) or within operations, focusing on further refining and scaling best practices.

  • Strategic Marketing Contribution: Opportunity to deepen involvement in broader marketing strategy development, campaign planning, and cross-functional initiative leadership, moving beyond design execution to strategic impact.

  • Operational Excellence Focus: A path towards roles focused purely on marketing operations, process improvement, technology adoption (like advanced AI tools), and driving efficiency across the marketing department.

  • Mentorship and Training Development: Opportunities to formalize mentorship roles, develop training programs, and create scalable frameworks that benefit the wider team, enhancing leadership and instructional design skills.

πŸ“ Enhancement Note: This role offers a clear progression path for a senior creative professional who wants to expand their influence into strategic marketing operations, process optimization, and leadership within a large, mission-driven organization. The emphasis on analytical skills, financial stewardship, and AI integration points towards a modern, operations-centric career trajectory.

🌐 Work Environment

Office Type: The role is designated as "On-site," indicating a traditional office-based work environment. This suggests a physical workspace within one of Jefferson's Philadelphia locations.

Office Location(s): The primary location is listed as 1101 Market, Philadelphia, Pennsylvania. This is a central business district location, likely in a modern office building that supports professional collaboration and provides access to city amenities.

Workspace Context:

  • Collaborative Environment: The emphasis on "Cross-Functional Collaboration" and "leading collaboration for complex initiatives" suggests a workspace designed to foster teamwork, with meeting rooms, shared spaces, and potentially open-plan areas to facilitate interaction.

  • Tools & Technology: Being a "Senior Graphic Designer, Marketing Professional," the workspace would be equipped with the necessary technology, including high-performance workstations, access to the Adobe Creative Suite, Microsoft Office, project management software, and potentially specialized design hardware. The mention of generative AI tools implies access to relevant platforms and resources.

  • Team Interaction: The role requires mentoring and influencing others, indicating opportunities for regular interaction with design teams, marketing strategists, project managers, and potentially leadership, fostering a dynamic and communicative work setting.

Work Schedule:

  • The standard work schedule is likely Monday through Friday, 9 AM to 5 PM EST, consistent with a full-time, on-site position.

  • Given the "Senior" designation and the responsibility for managing complex projects with tight timelines, some flexibility may be expected, with potential for occasional overtime or adjusted hours to meet critical deadlines or ensure program continuity.

πŸ“ Enhancement Note: The on-site nature of the role, combined with its central Philadelphia location, suggests a professional, collaborative, and well-resourced work environment conducive to high-level creative and operational tasks.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Likely involves a review of the resume and portfolio by HR and the hiring manager to assess qualifications, experience, and alignment with the role's creative and strategic demands.

  • Portfolio Review & Case Study Presentation: A key stage will involve presenting a curated portfolio that demonstrates leadership in major projects and brand initiatives. Candidates may be asked to prepare a case study detailing a complex program they led, focusing on their strategic approach, design process, cross-functional collaboration, problem-solving, and measurable impact.

  • Skills-Based Interview: Expect questions designed to assess proficiency in graphic design tools (Adobe Creative Suite), project management systems, data analytics interpretation, and generative AI usage. Behavioral questions will probe experience with stakeholder management, navigating complex organizations, and handling ambiguity.

  • Situational/Problem-Solving Scenarios: Candidates may be presented with hypothetical challenges related to campaign strategy, budget constraints, or cross-functional conflict to gauge their problem-solving abilities and operational thinking.

  • Final Interview: Typically with senior leadership (e.g., Director or VP of Marketing/Communications) to evaluate cultural fit, strategic alignment, and overall potential contribution to the Jefferson enterprise.

Portfolio Review Tips:

  • Curate Strategically: Select 3-5 of your most impactful projects that best showcase your leadership in brand initiatives, integrated program design, and measurable results. Prioritize projects that align with the healthcare/institutional advancement sector if possible.

  • Tell a Story: For each project, clearly articulate the objective, your role and approach, the challenges faced, the solutions implemented (highlighting design and operational strategies), and the quantifiable outcomes achieved (ROI, engagement metrics, efficiency gains).

  • Highlight Process: Demonstrate your structured approach to project management, from briefing to execution and measurement. Include examples of how you've used data, analytics, and potentially AI to inform your design decisions and optimize campaigns.

  • Showcase Collaboration: Be prepared to discuss how you collaborated with diverse stakeholders, managed expectations, and navigated complex organizational dynamics.

  • Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Be ready to present it confidently and articulately, answering questions about your process and impact.

Challenge Preparation:

  • Operational Case Study: Prepare to discuss a project where you improved a marketing process, managed a significant budget, or led a cross-functional initiative to a successful outcome. Focus on the "how" – your methodology, decision-making criteria, and impact measurement.

  • AI Application: Be ready to discuss your experience with generative AI tools, including specific use cases, benefits realized, and how you approach policy enforcement and best practices.

  • Strategic Thinking: Practice articulating how design choices ladder up to broader business and institutional advancement goals. Think about how to communicate trade-offs, risks, and ROI.

πŸ“ Enhancement Note: The interview process emphasizes not just creative talent but also strategic thinking, operational capability, and the ability to drive measurable results within a complex organizational structure. A well-prepared portfolio and case study are crucial.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Adobe Creative Suite: Mastery of InDesign, Photoshop, and Illustrator is essential for graphic design tasks. Acrobat is also required for document management.

  • Microsoft Office Suite: Advanced proficiency in Word, Excel, PowerPoint, and Teams is a given for professional communication, data analysis, and presentation development.

  • Project Management Systems: Experience using platforms for tracking tasks, timelines, and workflows (e.g., Asana, Trello, Jira, or enterprise-specific solutions) is required.

  • Generative AI Tools: Direct experience with platforms like ChatGPT, Copilot, or similar AI tools for content generation, research, and workflow automation.

Analytics & Reporting:

  • Web Analytics: Familiarity with tools like Google Analytics or similar platforms to understand website traffic, user behavior, and campaign performance.

  • Channel Analytics: Experience with analytics dashboards specific to various marketing channels (social media, email, etc.) to measure engagement and conversion.

  • Reporting Tools: Ability to synthesize data into clear reports and dashboards, potentially using Excel, PowerPoint, or dedicated business intelligence tools.

CRM & Automation:

  • CRM Systems: Familiarity with CRM platforms (e.g., Salesforce, Microsoft Dynamics) for understanding customer data and how marketing efforts integrate with sales or engagement pipelines.

  • Content Management Systems (CMS): Experience with CMS platforms (e.g., WordPress, Drupal) for website content updates and management.

  • Digital Asset Management (DAM) Systems: Understanding of DAM systems for organizing, storing, and retrieving digital assets.

πŸ“ Enhancement Note: The technology stack reflects a modern marketing and operations environment, requiring proficiency not only in core design tools but also in project management, data analysis, and emerging AI technologies, underscoring the role's operational and strategic dimensions.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Excellence & Expertise: A commitment to being a subject matter expert, setting high standards, and delivering high-quality, high-impact work. This translates to a drive for continuous improvement in both creative output and operational processes.

  • Collaboration & Partnership: A strong emphasis on working effectively with diverse stakeholders across the Jefferson enterprise, fostering alignment, and building strong working relationships to achieve shared goals.

  • Data-Driven & Insightful: Valuing the use of data and analytics to guide decisions, measure impact, and demonstrate ROI, ensuring that marketing efforts are strategic and effective.

  • Innovation & Adaptability: Embracing new ideas, evaluating emerging tools (like generative AI), and demonstrating flexibility in a dynamic environment, pivoting when necessary to meet evolving business needs.

  • Stewardship & Accountability: Taking ownership of program budgets, outcomes, and processes, acting as a responsible steward of organizational resources and ensuring compliance and risk mitigation.

Collaboration Style:

  • Proactive & Facilitative: Actively leading collaboration for complex initiatives, establishing clear operating rhythms, decision trees, and escalation paths to reduce friction and ambiguity.

  • Integrative: Ensuring that messaging and design efforts are aligned across channels and functions, avoiding fragmentation and message drift.

  • Feedback-Oriented: Open to giving and receiving constructive feedback to elevate quality and refine processes, fostering a culture of learning and continuous improvement.

  • Solution-Focused: Mediating differences and driving toward pragmatic solutions grounded in data and business impact, even amidst competing priorities.

πŸ“ Enhancement Note: The cultural values emphasize a blend of high creative standards, rigorous operational discipline, collaborative spirit, and a forward-thinking approach to technology and strategy, all within the context of a large, mission-driven healthcare and education institution.

⚑ Challenges & Growth Opportunities

Challenges:

  • Navigating Complexity: Working within a large, matrixed organization like Jefferson requires strong stakeholder management, communication, and the ability to influence without direct authority. Balancing competing priorities and diverse needs across different business units can be demanding.

  • Measuring ROI for Creative: Quantifying the direct ROI of design and marketing initiatives can be challenging, requiring robust measurement strategies, data synthesis, and effective communication of impact to stakeholders.

  • Keeping Pace with Technology: The rapid evolution of design tools, marketing technologies, and AI presents a challenge to stay current, requiring continuous learning and strategic adoption of new approaches.

  • Balancing Speed, Cost, and Quality: Juggling tight deadlines, budget constraints, and the expectation for high-quality, innovative creative output requires adept prioritization and negotiation skills.

Learning & Development Opportunities:

  • Advanced Operations Training: Opportunities to deepen expertise in marketing operations, process optimization, and project management methodologies.

  • Industry Conferences & Certifications: Potential support for attending relevant marketing, design, or operations conferences and pursuing certifications that enhance specialized skills.

  • Mentorship Programs: Access to formal or informal mentorship from senior leaders within Jefferson, providing guidance on career progression, strategic thinking, and leadership development.

  • Cross-Functional Exposure: Opportunities to work on projects with various departments (e.g., IT, Finance, Development for institutional advancement) to broaden understanding of business operations and enhance cross-functional collaboration skills.

πŸ“ Enhancement Note: The challenges presented are typical for senior roles in large organizations, highlighting the need for strong operational and interpersonal skills. The growth opportunities focus on enhancing both specialized creative/design skills and broader strategic/operational capabilities.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a complex integrated marketing program you led from concept to completion. What was your strategic approach, how did you ensure message consistency across channels, and what were the measurable outcomes?" (Focus on storytelling, process, and ROI).

  • "How do you approach setting standards and mentoring junior team members in a specialized area like graphic design or integrated campaign development?" (Highlight leadership, process improvement, and knowledge transfer).

  • "Discuss a time you had to manage conflicting priorities or differing opinions among stakeholders on a critical project. How did you facilitate alignment and drive towards a pragmatic solution?" (Demonstrate collaboration, negotiation, and problem-solving). Company & Culture Questions:

  • "Given Jefferson's mission and its focus on institutional advancement, how would you tailor your design and communication strategies to engage donors and stakeholders effectively?" (Show research into the organization's mission and specific audience).

  • "How do you see generative AI tools best being integrated into a marketing and design workflow, and what policies or best practices would you advocate for their use?" (Demonstrate forward-thinking and responsible adoption of technology).

  • "Describe your experience working within large, matrixed organizations. What strategies do you employ to ensure clarity, manage expectations, and drive projects forward?" (Highlight experience with organizational complexity and operational navigation). Portfolio Presentation Strategy:

  • Impactful Storytelling: For each project, clearly articulate the "why" (business objective), the "what" (your role and solution), and the "so what" (measurable impact/ROI).

  • Process Focus: Walk through your workflow, highlighting how you used data, managed timelines, collaborated with others, and overcame challenges.

  • Strategic Alignment: Explicitly connect your creative output to broader business goals, especially those related to institutional advancement and the Jefferson enterprise.

  • Concise & Engaging: Be prepared to present your key projects within a set timeframe, speaking clearly and confidently, and inviting questions to foster a dialogue.

πŸ“ Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, operational proficiency, strong collaboration skills, and a data-driven approach, in addition to creative expertise. The portfolio presentation is a critical component for showcasing these capabilities.

πŸ“Œ Application Steps

To apply for this operations position:

  • Submit your application through the provided application link on the Jefferson Health careers portal.

  • Portfolio Customization: Tailor your resume and portfolio to highlight your experience in integrated marketing programs, strategic design leadership, project management, budget oversight, and cross-functional collaboration. Showcase projects relevant to institutional advancement or the healthcare sector if possible.

  • Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, specifically mentioning proficiency in Adobe Creative Suite, Microsoft Office, project management systems, analytics tools, and generative AI. Quantify achievements wherever possible (e.g., "Managed program budgets up to $X," "Improved engagement by Y%").

  • Interview Preparation: Prepare to discuss specific examples of your work using the STAR method (Situation, Task, Action, Result). Practice presenting your portfolio and case studies, focusing on strategy, process, impact, and collaboration. Be ready to discuss your approach to operational challenges and technology adoption.

  • Company Research: Thoroughly research Jefferson Health Plans, Thomas Jefferson University, and their mission. Understand their strategic priorities, especially concerning institutional advancement, and how your role contributes to their goals. Familiarize yourself with their values and culture to articulate your fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must hold a Bachelor's degree and possess at least five years of professional experience in marketing, communications, or a related field. Proficiency in Adobe Creative Suite, Microsoft Office, and project management systems is required, along with a strong portfolio demonstrating leadership in brand initiatives.