Senior Graphic Designer (Large Format)

📍 Job Overview

Job Title: Senior Graphic Designer (Large Format)

Company: Outsourcing Advantage

Location: Santo Domingo, Dominican Republic

Job Type: FULL_TIME

Category: Operations - Creative Production & Design Operations

Date Posted: 2026-05-04T22:25:04.54

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• This role is critical for managing and executing large-format graphic production, ensuring the creation of high-quality, production-ready visual assets for diverse client projects.

• It requires a deep understanding of print workflows, color accuracy, and file preparation for various media and fabrication methods, directly impacting client satisfaction and operational efficiency.

• The position involves close collaboration with internal teams and clients to translate design concepts into tangible, large-scale outputs, emphasizing meticulous attention to detail and adherence to strict quality control standards.

• Leveraging advanced design software and potentially AI tools, the Senior Graphic Designer will optimize processes, enhance asset generation, and contribute to the overall success of the production and fabrication pipeline.

📝 Enhancement Note: While the title is "Senior Graphic Designer," the responsibilities heavily lean into production operations, focusing on file preparation, workflow management, and quality control for large-format outputs. This suggests a role that bridges creative design with operational execution, a common area within GTM and operational support functions. The mention of AI tools and ADA signage indicates a forward-thinking approach to production.

📈 Primary Responsibilities

• Develop and prepare comprehensive visual specification packages for a range of large-scale applications, including signage, logos, custom wallpaper, murals, and cutouts, primarily utilizing PowerPoint.

• Execute the creation, preflighting, and delivery of high-resolution production files, encompassing downloading, upscaling, resizing, and formatting artwork to meet stringent print and fabrication requirements.

• Ensure precise color accuracy throughout the production process through meticulous color adjustments and matching techniques, vital for brand consistency and client approval.

• Refine and output print-ready artwork using industry-standard software such as Adobe Illustrator and Photoshop, ensuring all technical specifications are met.

• Act as a key liaison between design, print, and production teams, managing the end-to-end process from concept inception to final delivery, ensuring adherence to project timelines and milestones.

• Implement and enforce rigorous quality control standards across all visual outputs, minimizing errors and ensuring client satisfaction with final deliverables.

• Maintain a highly organized system for documentation, file management, and version control, facilitating efficient workflow and easy retrieval of project assets.

• Produce specialized files for non-paper media, including canvas, vinyl, and acrylic, for advanced manufacturing processes like CNC/laser cutting and roll-to-roll/flatbed printing.

• Support and contribute to image recreation, custom mural design, and the innovative use of AI-assisted asset generation to enhance design capabilities and efficiency.

• Prepare production-ready packages for ADA-compliant signage, ensuring adherence to accessibility standards and regulatory requirements.

• Continuously research and integrate emerging design trends and technologies, including AI tools, to proactively improve output quality, operational efficiency, and innovative solutions.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on production workflow, quality assurance, and technical file preparation, which are core to operations roles focused on GTM support and creative asset delivery. The mention of "visual specification packages" and "preflighting" are key operations-centric tasks.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of demonstrated experience in graphic production, with a significant focus on large-format projects and design coordination.

Required Skills:

• Large-Format Production Expertise: In-depth knowledge and practical application of large-format printing and fabrication processes.

• Adobe Creative Suite Proficiency: Advanced skills in Adobe Illustrator, Photoshop, and InDesign for creating and preparing complex artwork.

• PowerPoint Expertise: Ability to create detailed visual specification packages and presentations using PowerPoint.

• Prepress & File Preparation: Deep understanding of print specifications, color management, and best practices for preparing production-ready files.

• English Proficiency: C1 level English, essential for clear communication with US-based clients and internal teams.

• Technical Software Skills: Experience with specific software for ADA/braille signage production.

Preferred Skills:

• 3D Modeling/CAD: Familiarity with SketchUp or similar CAD/3D modeling tools for visualization and production planning.

• AI-Assisted Design: Experience utilizing AI tools for asset generation within a production design workflow.

• Visual Composition & Color Matching: Strong aesthetic sense and advanced skills in color correction and matching.

• Project Management: Ability to manage multiple projects, prioritize tasks, and meet deadlines effectively.

• Quality Control Focus: A meticulous approach to detail and a commitment to upholding high-quality standards.

📝 Enhancement Note: The emphasis on production workflows, specific software proficiency, and technical skills beyond basic design suggests this role is geared towards an operations-minded individual who can manage the technical execution of creative assets. The C1 English requirement is a key operational necessity for client-facing roles in BPO.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a minimum of 5 years of large-format design and production work, demonstrating proficiency across various media and applications.

• Specific examples of production-ready files prepared for printing and fabrication, highlighting technical accuracy and adherence to specifications.

• Case studies or detailed project descriptions illustrating the process from brief to final output, emphasizing problem-solving and quality control measures.

• Demonstrations of color accuracy and consistency across different output types and media.

Process Documentation:

• Evidence of experience in documenting and optimizing design production workflows, from initial concept to final delivery.

• Examples of how version control and file management systems have been implemented to ensure efficiency and accuracy.

• Demonstrations of process improvements made to enhance quality, reduce errors, or increase turnaround times in production design.

• Understanding of how to create and maintain detailed process guides for complex large-format production tasks.

📝 Enhancement Note: A strong portfolio is crucial for operations roles, as it serves as tangible proof of an individual's ability to execute processes and deliver results. For this role, the portfolio must highlight technical production capabilities and process management in large-format design.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Weekly Payments: Ensures consistent and predictable cash flow for budgeting and personal financial management.

• Weekends Off: Standard work-life balance benefit, allowing for rest and personal activities.

• Overtime Bonus: Additional compensation for hours worked beyond the standard workweek, incentivizing flexibility and dedication during peak periods.

• Growth Opportunities: Potential for career advancement within Outsourcing Advantage, including specialization, leadership roles, or involvement in new technology integration.

• Supportive & Collaborative Environment: A work culture designed to foster teamwork and mutual support among colleagues.

• Diverse Project Exposure: Opportunity to work on a wide array of creative and challenging large-format projects for US-based clients.

Working Hours:

• The role requires 40 hours per week, with a specific need to align with Eastern Time (ET) business hours. This implies a schedule that accommodates collaboration with US-based teams and clients, potentially requiring flexibility within the 40-hour week to ensure overlap during core business hours.

📝 Enhancement Note: The salary estimate is based on research of similar roles in Latin America, considering the BPO sector, the seniority of the position, and the specific technical requirements. The emphasis on ET business hours is a key operational constraint for remote roles serving North American markets.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Outsourcing (BPO), serving US-based companies with back-office and customer support services. This context suggests a focus on efficiency, client satisfaction, and operational excellence.

Company Size: Boutique provider, implying a potentially more agile and close-knit team environment compared to larger corporations. This can lead to greater individual impact and closer collaboration.

Founded: Information not provided, but the company's focus on BPO and serving US clients indicates a mature operational framework.

Team Structure:

• The Senior Graphic Designer will likely be part of a creative or production team, potentially integrated within broader operations or client service departments.

• Reporting structure is expected to involve a Creative Lead or Operations Manager who oversees project delivery and team performance.

Methodology:

• Data-Driven Design Support: Utilizing client briefs and project requirements as data points to inform design and production decisions.

• Workflow Optimization: Implementing streamlined processes for asset creation, preflighting, and delivery to maximize efficiency and minimize errors.

• Technology Integration: Embracing and utilizing new technologies, including AI tools, to enhance design capabilities and production speed.

Company Website: https://www.osaportal.com/

📝 Enhancement Note: The "boutique" nature of the BPO provider suggests a culture that values adaptability and direct contribution. The operational focus of BPO services means that efficiency, quality control, and client alignment are paramount, influencing how creative roles operate.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior role, indicating a level of expertise and autonomy. It signifies a professional who can not only execute tasks but also guide processes, mentor junior team members, and contribute to operational improvements. The focus is on specialized technical production skills within a creative context.

Reporting Structure: Typically reports to a Creative Director, Production Manager, or Operations Lead. The role involves close collaboration with project managers and potentially client-facing teams.

Operations Impact: The Senior Graphic Designer's work directly impacts client satisfaction by ensuring high-quality, accurate, and timely delivery of large-format assets. This contributes to the company's reputation for reliable production services and can influence client retention and expansion of services.

Growth Opportunities:

• Specialization Advancement: Deepening expertise in specific large-format technologies (e.g., advanced CNC, specialized printing techniques) or emerging areas like AI-driven design for production.

• Process Improvement Leadership: Taking on responsibilities for refining and documenting production workflows, potentially leading to a Process Improvement Specialist or Operations Lead role within the creative production department.

• Team Mentorship: Opportunities to mentor junior designers and production artists, guiding them on best practices and technical skills.

• Project Management Track: Developing skills in managing larger, more complex projects from a production standpoint, potentially transitioning into a Project Manager role focused on creative operations.

📝 Enhancement Note: Career growth in this role is likely to be focused on deepening technical expertise and taking on more responsibility for process management and quality control within the operations framework of the BPO.

🌐 Work Environment

Office Type: Fully Remote. This offers flexibility but requires a high degree of self-discipline and proactive communication.

Office Location(s): While the role is remote, it requires availability during Eastern Time (ET) business hours, suggesting a need for the candidate to be in a location that can effectively sync with this time zone, even if not physically in ET. The primary derived location is Santo Domingo, Dominican Republic.

Workspace Context:

• Home Office Setup: Candidates must provide details on their reliable remote work setup, including appropriate equipment, stable power with backup, and reliable internet with backup. This is a critical operational requirement for BPO roles.

• Collaborative Tools: The environment will rely heavily on digital collaboration tools (e.g., Slack, Asana, Google Workspace, Microsoft Teams) for communication, project management, and file sharing.

• Technical Focus: The workspace must support the use of demanding design software and potentially 3D modeling or AI tools, requiring adequate processing power and display capabilities.

Work Schedule:

• Standard 40-hour workweek.

• Must align with Eastern Time (ET) business hours to facilitate collaboration with US-based clients and teams. This may involve specific start and end times or flexible hours that ensure sufficient overlap during peak ET working periods.

📝 Enhancement Note: The remote work environment in a BPO context places a significant emphasis on the individual's ability to maintain productivity, ensure reliable connectivity, and adhere to specific time zone requirements for operational continuity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of the resume and portfolio to assess qualifications, experience with large-format production, and English proficiency.

• Technical Interview: A discussion focused on specific large-format production techniques, software proficiency (Adobe Suite, PowerPoint), color management, and file preparation. Candidates may be asked to walk through their portfolio and explain their process for specific projects.

• Operations & Workflow Assessment: Questions designed to evaluate problem-solving skills, understanding of production workflows, quality control measures, and experience with remote work setups.

• Situational/Behavioral Interview: Assessing communication skills, ability to collaborate remotely, and fit with the company's client-focused, efficiency-driven culture. Emphasis on how they handle tight deadlines and quality assurance.

• Final Interview: Potentially with a hiring manager or senior leader to discuss career aspirations and confirm alignment with growth opportunities.

Portfolio Review Tips:

• Highlight Production Readiness: Clearly demonstrate your ability to deliver production-ready files. Include examples of technical specifications, color profiles, and final output formats used.

• Showcase Large-Format Expertise: Feature projects specifically involving large-scale prints, signage, murals, or fabricated items. Detail the materials and processes involved (e.g., vinyl, acrylic, CNC, flatbed printing).

• Detail Your Process: For each key project, explain your role, the challenges faced, the steps taken for file preparation and quality control, and the final outcome. Use diagrams or workflow charts if possible.

• Quantify Achievements: Where possible, quantify the impact of your work (e.g., reduction in errors, faster turnaround times, successful client approvals).

• Demonstrate Software Proficiency: Clearly indicate the software used for each project and highlight advanced features or techniques employed. Include examples of PowerPoint specification packages.

Challenge Preparation:

• Be prepared for a potential practical exercise or case study that involves preparing a file for a large-format print or fabrication project, or troubleshooting a common production issue.

• Practice articulating your thought process for complex file preparation tasks, color matching, and quality assurance.

• Prepare to discuss your experience with ADA signage and any familiarity with 3D modeling or AI tools in a production context.

• Be ready to explain your remote work setup and how you ensure reliability and productivity.

📝 Enhancement Note: The interview process will heavily scrutinize technical production skills and operational execution. A portfolio that clearly demonstrates these capabilities is paramount. The emphasis on remote work setup is a standard BPO requirement.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Expert proficiency required in Adobe Illustrator, Photoshop, and InDesign for creation, manipulation, and output of large-format artwork.

• Microsoft PowerPoint: Essential for creating detailed visual specification packages and project documentation.

• Large-Format Production Software: Familiarity with RIP software (e.g., Onyx, Caldera) or specific machine control software for printers and cutters is highly beneficial.

Analytics & Reporting:

• Project Management Tools: Experience with platforms like Asana, Trello, Jira, or Monday.com for task tracking, workflow management, and team collaboration.

• File Sharing & Cloud Storage: Proficiency with tools such as Google Drive, Dropbox, or OneDrive for managing and sharing large design files.

CRM & Automation:

• While not a direct CRM role, understanding how design assets integrate into client workflows or marketing automation platforms might be beneficial.

• AI-Assisted Design Tools: Experience with generative AI platforms (e.g., Midjourney, DALL-E, Adobe Firefly) for asset generation or enhancement in a production context is a preferred skill.

• 3D Modeling Software: Familiarity with SketchUp or similar CAD/3D tools for visualizing layouts and fabrication requirements.

📝 Enhancement Note: The technology stack is heavily focused on design production software and project management tools, reflecting the operational nature of the role in managing creative assets through a production pipeline.

👥 Team Culture & Values

Operations Values:

• Quality First: A deep commitment to accuracy, precision, and delivering flawless output that meets or exceeds client expectations, particularly for large-scale projects where errors are costly.

• Efficiency & Productivity: Striving for streamlined workflows, optimized processes, and timely delivery to maximize operational output and client satisfaction.

• Client Focus: Understanding and prioritizing client needs, ensuring that all design and production efforts directly support client objectives and brand guidelines.

• Continuous Improvement: An ongoing effort to learn new techniques, adopt new technologies (like AI), and refine processes to enhance overall performance and capability.

• Collaboration & Communication: Fostering an environment of open communication and teamwork, especially crucial in a remote setting, to ensure seamless project execution.

Collaboration Style:

• Remote-First Communication: Proactive and clear communication via digital channels is essential. Responsibilities include providing timely updates, seeking clarification, and contributing to team discussions.

• Cross-Functional Integration: Working closely with project managers, production specialists, and client service teams to ensure a unified approach to project delivery.

• Feedback Loop: A culture that encourages constructive feedback on designs, processes, and workflows to drive continuous improvement and shared learning.

• Problem-Solving Orientation: A collective approach to identifying and resolving production challenges, leveraging the team's combined expertise.

📝 Enhancement Note: The culture in a BPO environment, especially for creative operations, often emphasizes a blend of creative execution with rigorous operational discipline. Values like quality, efficiency, and client satisfaction are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Maintaining High-Quality Standards at Scale: Ensuring consistent accuracy and visual fidelity across numerous large-format projects, each with unique specifications.

• Managing Diverse Production Workflows: Adapting to different printing technologies, materials, and fabrication methods (CNC, laser cutting) while ensuring optimal file output.

• Remote Collaboration Effectiveness: Overcoming potential communication barriers and ensuring seamless workflow integration in a fully remote setup, particularly when aligning with ET business hours.

• Integrating New Technologies: Effectively adopting and leveraging AI tools and other emerging technologies to enhance efficiency and creativity without compromising quality or production timelines.

Learning & Development Opportunities:

• Advanced Large-Format Techniques: Gaining expertise in specialized printing, finishing, and fabrication processes.

• AI in Production Design: Developing skills in leveraging AI for asset generation, optimization, and workflow automation.

• Process Improvement Methodologies: Learning and applying principles of operational efficiency and workflow management to creative production.

• Project Management Skills: Developing capabilities to manage larger or more complex creative production projects.

• Client Communication & Stakeholder Management: Enhancing skills in presenting work, gathering feedback, and managing client expectations in a remote, international BPO context.

📝 Enhancement Note: The challenges and growth opportunities are tightly linked to the operational demands of large-format production and the evolving landscape of creative technologies, particularly AI.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to prepare a complex file for a large-format print or fabrication project. What were the key considerations, and how did you ensure it was production-ready?" (Focus on process, technical details, and quality control.)

• "How do you approach color matching and ensuring color accuracy across different media types for large-format graphics?" (Demonstrate technical knowledge of color profiles and management.)

• "Walk me through your process for creating visual specification packages in PowerPoint for signage or custom installations." (Highlight organization, clarity, and attention to detail.)

Company & Culture Questions:

• "What interests you about working for a BPO provider like Outsourcing Advantage, and how do you see your role contributing to client success?" (Connect your skills to the BPO model and client-centricity.)

• "How do you stay updated on the latest trends and technologies in large-format design and production, including AI tools?" (Demonstrate a proactive learning mindset.)

Portfolio Presentation Strategy:

• Structure for Clarity: Organize your portfolio by project type or complexity. For each project, clearly state your role, the client (if permissible), the challenge, your solution (process), and the outcome.

• Technical Deep Dive: Be prepared to discuss the technical specifications, software settings, file formats, color profiles, and production methods used for your large-format examples.

• Illustrate Process: Use visual aids where possible to show your workflow, from initial concept to final print-ready file. Highlight any preflighting or quality control steps.

• Focus on Production Readiness: Emphasize your ability to deliver files that are technically sound and ready for immediate use by printers and fabricators.

• Showcase PowerPoint Skills: Include examples of detailed specification packages that demonstrate your ability to communicate complex visual information clearly.

📝 Enhancement Note: Interview preparation should focus on demonstrating technical production expertise, operational efficiency, and strong remote work capabilities, all within the context of serving US clients through a BPO model.

📌 Application Steps

To apply for this Senior Graphic Designer (Large Format) position:

• Submit your application through the provided link on Workable.

• Curate Your Portfolio: Select your strongest large-format production projects. Ensure they clearly demonstrate your skills in file preparation, color management, and technical execution for print and fabrication. Include examples of ADA signage and any work involving 3D modeling or AI asset generation.

• Tailor Your Resume: Highlight your 5+ years of experience in graphic production, specifically mentioning large-format workflows, proficiency in Adobe Creative Suite, PowerPoint, and any relevant hardware/software (CNC, laser cutting, SketchUp). Emphasize your C1 English level and remote work capabilities.

• Prepare for Technical Discussion: Be ready to articulate your production processes, troubleshoot potential issues, and explain your understanding of print specifications and color accuracy during interviews. Practice walking through your portfolio.

• Research Outsourcing Advantage: Understand their BPO model, client base (US companies), and focus on back-office and customer support. Consider how your creative production skills fit into this operational framework.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.