Senior Design Manager

📍 Job Overview

Job Title: Senior Design Manager

Company: Majid Al Futtaim

Location: Cairo, Egypt

Job Type: Regular (Full-Time)

Category: Creative & Design Management / E-commerce Operations

Date Posted: 2026-06-04

Experience Level: 7+ Years

Remote Status: On-site

🚀 Role Summary

• Spearhead the creative vision and strategic direction for Majid Al Futtaim's e-commerce brand, encompassing product design, digital media campaigns, and user experience (UX).

• Lead, mentor, and inspire a multidisciplinary design team to translate global brand identity into a localized, best-in-class e-commerce experience that resonates with the Egyptian market.

• Drive end-to-end creative asset delivery, ensuring optimal performance on e-commerce platforms by balancing creative excellence with commercial velocity and scalability.

• Collaborate closely with cross-functional teams, including digital marketing (Performance & CRM), e-commerce operations, UX specialists, product managers, and regional stakeholders, to align creative output with business objectives and brand standards.

• Analyze e-commerce performance data and campaign metrics to continuously refine and iterate visual design strategies, directly impacting online retail performance and conversion rates.

📝 Enhancement Note: This role sits at the intersection of creative leadership and e-commerce operations. While the title is "Senior Design Manager," the core responsibilities heavily emphasize driving business outcomes through design within an e-commerce context, suggesting a strong need for understanding operations, performance marketing, and conversion rate optimization (CRO) principles. The emphasis on "commercial speed and scalability" and "optimizing for e-commerce performance" highlights the operational demands of this creative role.

📈 Primary Responsibilities

• Translate creative briefs into actionable design strategies, defining clear direction, timelines, and priorities for e-commerce product pages, digital media campaigns (paid, owned, earned), CRM visuals, and UI/UX elements.

• Partner with digital marketing (Performance & CRM), e-commerce operations, UX, product teams, and regional stakeholders to ensure cohesive brand standards and deliver impactful creative solutions aligned with specific business objectives.

• Oversee the entire creative delivery lifecycle, from concept generation to final asset deployment, ensuring all outputs are optimized for e-commerce performance and meet stringent commercial timelines.

• Manage, mentor, and develop a multidisciplinary design team (graphic design, digital design, UI/UX), actively identifying training needs and driving performance management to cultivate a robust talent pipeline.

• Serve as the primary point of contact for all incoming creative requests, managing the end-to-end delivery process to ensure efficient and high-quality output.

• Adapt global brand guidelines to create customer-centric, high-quality creative executions that guarantee a consistent and engaging brand experience across all digital touchpoints.

• Leverage e-commerce performance data and campaign metrics to inform design decisions, continuously optimizing visual design strategies for improved online retail performance.

• Demonstrate proficiency in project prioritization, resource allocation, and workflow optimization to manage high-volume asset production under demanding commercial deadlines.

📝 Enhancement Note: The responsibilities clearly indicate a need for operational rigor within a creative function. The emphasis on "end-to-end creative delivery," "project prioritization," "resource allocation," and "workflow optimization" are core operational competencies. The role requires not just creative vision but also the ability to manage creative operations efficiently to meet business goals.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Visual Arts, or a closely related field.

Experience: 7+ years of professional experience in graphic design, branding, animation, and video production. A proven track record of managing creative projects and teams within a fast-paced environment is essential.

Required Skills:

• Expertise in creative direction and translating brand strategy into compelling visual narratives for digital platforms.

• Proficiency in graphic design, branding, animation, and video production techniques.

• Deep understanding of user experience (UX) and interface design (UI) principles.

• Strong knowledge of conversion rate optimization (CRO) strategies and their application to visual design.

• Demonstrated experience in managing and mentoring multidisciplinary design teams.

• Exceptional communication, presentation, and stakeholder management skills.

• Proven ability to manage multiple projects simultaneously, prioritizing effectively and allocating resources efficiently.

• Experience in workflow optimization to meet tight commercial deadlines.

• Adaptability in applying global brand guidelines to local market needs.

• Ability to analyze performance data and campaign metrics to drive design iteration. Preferred Skills:

• Experience within a Creative Design Agency.

• Direct experience within an E-commerce Retail Organization is highly desirable.

• Familiarity with CRM visual best practices and digital marketing campaign execution.

• Knowledge of A/B testing methodologies for design optimization.

• Proficiency in project management tools and agile methodologies.

📝 Enhancement Note: The "MUST" requirements for agency/e-commerce retail experience and management experience are critical. These indicate a need for candidates who understand the operational pressures, speed, and performance-driven nature of these environments, not just pure creative talent. The emphasis on CRO and performance data analysis bridges the gap between creative output and operational impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong portfolio showcasing end-to-end creative project management, from concept to deployment, with a focus on e-commerce applications.

• Include case studies that highlight successful product page designs, media campaigns, and UI/UX improvements, clearly articulating the design process and rationale.

• Present examples of adapting global brand guidelines into localized, customer-centric creative executions for digital touchpoints.

• Showcase your ability to analyze and interpret e-commerce performance data and campaign metrics, illustrating how this data informed design iterations and improved outcomes.

• Provide evidence of managing and mentoring design teams, detailing team structure, development strategies, and performance outcomes. Process Documentation:

• Illustrate your approach to workflow design and optimization for creative asset production, particularly within high-volume, fast-paced e-commerce environments.

• Detail your methods for managing the creative request pipeline, from initial brief to final asset deployment, emphasizing efficiency and quality control.

• Showcase your experience in defining and implementing creative processes that ensure brand consistency across diverse digital channels and touchpoints.

• Demonstrate how you measure and report on the impact of creative work, linking design outputs to key performance indicators (KPIs) such as conversion rates and engagement metrics.

📝 Enhancement Note: For a role bridging creative and operations, a portfolio must go beyond just aesthetics. It needs to demonstrate process, strategic thinking, and measurable impact. The emphasis on "workflow optimization," "resource allocation," and "analyzing performance data" means candidates should be prepared to showcase how they manage creative operations to achieve business objectives.

💵 Compensation & Benefits

Salary Range: Given the Senior Design Manager title, 7+ years of experience, and location in Cairo, Egypt, a competitive salary range for this role is estimated to be between EGP 40,000 - EGP 70,000 per month. This range accounts for the specialized skills in e-commerce design, team leadership, and performance optimization required, as well as regional market standards for senior management positions in the retail and digital sectors.

Benefits:

• Opportunity to be part of a leading regional market player, Majid Al Futtaim, with a strong reputation for building memorable experiences.

• Work within a positive and collaborative team environment characterized by shared enthusiasm for the company's future.

• Engage with a diverse and talented workforce of over 45,000 colleagues, guided by a strong Leadership Model.

• Potential for professional development and career advancement within a large, established organization.

• Contribution to impactful e-commerce initiatives in a growing market.

Working Hours: The role is specified as "Regular" employment, and the AI estimate of 40 hours per week is standard for full-time positions. Given the demands of managing creative delivery under commercial timelines, flexibility may be expected, but a standard 5-day work week is typical in Egypt.

📝 Enhancement Note: The salary estimation is based on general market data for senior management roles in creative and digital sectors in Egypt, factoring in the specific requirements for e-commerce, team leadership, and performance optimization. Majid Al Futtaim is a large conglomerate, suggesting salaries would be competitive within the Egyptian market for such a role, likely including standard benefits.

🎯 Team & Company Context

🏢 Company Culture

Industry: Majid Al Futtaim operates across Diversified Retail, Real Estate, and Financial Services, with a significant presence in E-commerce. This specific role is within MAF Retail's Corporate division in Egypt, focusing on their retail e-commerce brand. The market context is one of rapid digital transformation and increasing consumer reliance on online shopping in Egypt and the broader MENA region.

Company Size: Over 45,000 diverse and talented colleagues globally. This large scale implies robust infrastructure, established processes, and significant opportunities for cross-functional collaboration and career growth within a structured corporate environment. For operations professionals, this size often means well-defined roles and potential for specialization.

Founded: Founded 27 years ago, Majid Al Futtaim has a long-standing reputation as a regional market leader. This history suggests stability, established brand recognition, and a deep understanding of the regional market dynamics, which is crucial for successful e-commerce operations and creative localization.

Team Structure:

• The Senior Design Manager will lead a multidisciplinary design team, likely comprising graphic designers, digital designers, and UI/UX specialists.

• This team will report into a higher marketing or digital leadership role within MAF Retail Egypt.

• Close collaboration is expected with digital marketing (Performance & CRM), e-commerce operations, product, and UX teams, indicating a matrixed or highly integrated operational structure. Methodology:

• Data analysis and insights are central, with the role requiring the analysis of e-commerce performance data and campaign metrics to inform design strategies.

• Workflow planning and optimization are key, as the manager must ensure efficient end-to-end creative delivery under tight commercial timelines.

• Automation and efficiency practices are implicitly required to manage high-volume asset production and maintain speed.

Company Website: https://careers.majidalfuttaim.com/global/en

📝 Enhancement Note: The company's scale and long history suggest a company culture that values professionalism, structured growth, and potentially a blend of traditional corporate values with modern digital-first approaches, especially within the e-commerce division. The emphasis on "great moments" and "happiness" suggests a customer-centric and employee-focused ethos.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior management position within the creative and design function, with a significant operational component. It bridges creative leadership with the practical demands of e-commerce. The scope includes team management, strategic creative direction, and direct influence on online retail performance through design. It's a pivotal role for those looking to lead design operations within a large retail organization.

Reporting Structure: The Senior Design Manager will likely report to a Head of Marketing, Head of Digital, or a similar senior leader within MAF Retail Egypt. The team structure involves managing direct reports who are specialists in various design disciplines. Collaboration will extend across multiple departments, requiring strong matrixed management skills.

Operations Impact: The impact of this role on operations is substantial. By optimizing creative assets for e-commerce performance, the manager directly influences key operational metrics such as website conversion rates, customer engagement, campaign ROI, and overall online sales. The ability to translate brand strategy into effective digital experiences is critical for the operational success of the e-commerce business.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in e-commerce operations, performance marketing integration, and CRO by working on high-impact campaigns and analyzing real-time data.

• Leadership Development: Progress to higher leadership roles within MAF's broader digital or marketing divisions, potentially managing larger teams or broader scopes of digital operations.

• Strategic Influence: Gain opportunities to shape the strategic direction of MAF's e-commerce brand experience across multiple markets within the MENA region.

• Cross-Functional Expertise: Develop a comprehensive understanding of various operational facets of a large retail conglomerate through extensive cross-departmental collaboration.

📝 Enhancement Note: The growth path from this role is likely towards a Director of Design Operations, Head of E-commerce Creative, or a broader Digital Marketing leadership role, emphasizing the operational and strategic aspects of design within a commercial context.

🌐 Work Environment

Office Type: This is an on-site role based in Cairo, Egypt, within Majid Al Futtaim's corporate offices. Such environments typically offer structured workspaces designed for collaboration and focus, equipped with the necessary infrastructure for creative and digital teams.

Office Location(s): Cairo, Egypt. Specific office details would be provided upon further engagement, but corporate offices in major cities like Cairo are usually well-connected and accessible.

Workspace Context:

• The workspace is expected to foster collaboration, with opportunities to interact regularly with design team members and cross-functional colleagues from marketing, e-commerce, and product teams.

• Access to standard creative software and hardware, as well as internal digital platforms and tools, would be provided to support design and operational tasks.

• The environment is likely to be fast-paced, driven by commercial deadlines and the dynamic nature of e-commerce, requiring efficient communication and workflow management.

Work Schedule: The role is full-time, with an estimated 40 hours per week. Given the emphasis on commercial speed and high-volume asset delivery, there may be instances where extended hours or weekend work are required to meet critical deadlines, common in e-commerce operations.

📝 Enhancement Note: For an on-site role in a large corporation like Majid Al Futtaim, the environment is likely professional, structured, and geared towards enabling efficient workflow and collaboration critical for e-commerce operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess experience, qualifications, and alignment with the role's creative and operational demands. Be prepared to highlight specific achievements in e-commerce design and team management.

• Hiring Manager Interview: A discussion focused on your leadership style, strategic approach to design management, and understanding of e-commerce operations, CRO, and performance metrics.

• Portfolio Presentation: A session where you will present your portfolio, detailing case studies, your design process, how you've managed teams, and importantly, how your creative work has driven measurable business results (e.g., increased conversion rates).

• Cross-Functional Interviews: Meetings with key stakeholders from digital marketing, e-commerce operations, and UX to assess collaboration skills, communication effectiveness, and cultural fit.

• Final Interview: Potentially with a senior leader to discuss overall fit and strategic vision for the role.

Portfolio Review Tips:

• Quantify Impact: For each project, clearly articulate the problem, your solution, and the quantifiable results achieved (e.g., "Increased conversion rate by X%," "Reduced bounce rate by Y%," "Improved campaign engagement by Z%").

• Showcase Process: Detail your workflow, how you collaborated with teams, managed resources, and navigated challenges to deliver the final assets.

• Highlight Leadership: Include examples of team management, mentoring, and how you fostered a high-performing creative environment.

• E-commerce Focus: Emphasize projects directly related to e-commerce, product pages, digital advertising, and CRM visuals. Demonstrate an understanding of e-commerce best practices and performance optimization.

• Brand Adaptation: Provide examples of how you've successfully localized or adapted global brand guidelines for specific markets or campaigns.

Challenge Preparation:

• Be prepared for a potential design challenge or case study that requires you to analyze a brief, develop a creative concept, outline a production workflow, and project potential performance outcomes.

• Practice articulating your strategic thinking, problem-solving approach, and ability to align creative output with business objectives under time constraints.

• Anticipate questions about team management, conflict resolution, managing stakeholder expectations, and driving efficiency in a creative operations context.

📝 Enhancement Note: The interview process will likely test both creative vision and operational acumen. Candidates should prepare to demonstrate their ability to manage the business of design within an e-commerce context, not just their artistic talent.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Proficiency in industry-standard design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Figma, Sketch, or similar.

• Prototyping & UX Tools: Familiarity with tools like Figma, Sketch, Adobe XD, InVision for UI/UX design and prototyping.

• Project Management: Experience with tools like Asana, Trello, Jira, Monday.com for managing workflows, tasks, and team collaboration.

Analytics & Reporting:

• Web Analytics: Experience with platforms like Google Analytics, Adobe Analytics to track website performance, user behavior, and conversion rates.

• Data Visualization: Familiarity with tools like Tableau, Power BI, or even advanced Excel/Google Sheets for reporting and presenting performance data to stakeholders.

CRM & Automation:

• CRM Systems: Understanding of how design assets integrate with CRM platforms for personalized customer communications (e.g., Salesforce Marketing Cloud, Adobe Marketing Cloud).

• Digital Marketing Platforms: Familiarity with ad platforms (Google Ads, Meta Ads) and their creative requirements.

• Asset Management: Potential experience with Digital Asset Management (DAM) systems for organizing and distributing creative assets.

📝 Enhancement Note: While specific tools are not listed, the responsibilities point to a need for expertise in core design software, project management for operational efficiency, and analytics tools to measure the impact of creative work on e-commerce performance.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on creating "great moments" and "happiness" for customers, translating into design that enhances the user experience and drives satisfaction.

• Excellence & Speed: Balancing high-quality creative output with the commercial demand for speed and scalability in the fast-paced e-commerce environment.

• Collaboration: A commitment to working effectively across diverse teams, sharing knowledge, and contributing to a positive, supportive work atmosphere.

• Innovation: Encouraging new ideas and approaches to design and creative operations to stay ahead in the competitive retail landscape.

• Data-Driven Decisions: Utilizing performance data and analytics to inform creative strategies and measure impact.

Collaboration Style:

• Cross-Functional Integration: A collaborative approach that integrates design seamlessly with marketing, e-commerce operations, and product development to achieve shared business goals.

• Open Communication: Fostering an environment where feedback is openly exchanged, and ideas are discussed constructively to improve creative processes and outcomes.

• Team Empowerment: A leadership style that empowers the design team, encourages professional development, and promotes shared responsibility for success.

📝 Enhancement Note: Majid Al Futtaim's stated mission of "creating great moments" and "spreading happiness" suggests a culture that values positive impact and customer delight. For this role, this translates to designing experiences that are not only functional but also enjoyable and memorable for the e-commerce shopper.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Commercial Demands: The primary challenge will be to maintain high creative standards while meeting aggressive commercial timelines and performance targets in a high-volume e-commerce environment.

• Managing Diverse Stakeholder Needs: Aligning the creative output with the varied expectations of digital marketing, e-commerce operations, product teams, and regional stakeholders will require strong negotiation and communication skills.

• Adapting Global to Local: Effectively translating global brand guidelines into compelling, culturally relevant local creative executions for the Egyptian market.

• Team Development in a Dynamic Field: Keeping a multidisciplinary design team skilled and motivated amidst rapid changes in digital trends, e-commerce strategies, and creative technologies.

Learning & Development Opportunities:

• E-commerce Strategy Mastery: Gain deep insights into e-commerce operations, performance marketing, and CRO by working closely with dedicated teams.

• Cross-Functional Leadership: Develop robust skills in managing and influencing across different departments within a large corporate structure.

• Regional Market Expertise: Enhance understanding of consumer behavior and market nuances within Egypt and potentially other MENA regions.

• Advanced Design Operations: Learn to scale creative operations efficiently, leveraging technology and process improvements to drive productivity and impact.

📝 Enhancement Note: The challenges presented are typical for senior roles in fast-paced, results-oriented digital environments. Effectively navigating these will require strong operational skills alongside creative leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for translating a high-level e-commerce business objective into a comprehensive creative strategy and design execution plan." (Focus on process, prioritization, and linking design to KPIs).

• "How do you balance creative excellence with the need for speed and scalability in a high-volume e-commerce environment? Provide an example." (Highlight workflow optimization and resource management).

• "Walk us through a time you had to adapt global brand guidelines for a local market. What were the challenges, and how did you ensure brand consistency while achieving local relevance?" (Demonstrate brand management and cultural sensitivity). Company & Culture Questions:

• "What interests you about Majid Al Futtaim's mission to create great moments and spread happiness, and how would you translate this into your design leadership?" (Connect to company values and customer focus).

• "How do you foster a collaborative and high-performing culture within a multidisciplinary design team, especially when working closely with operational teams like e-commerce and marketing?" (Address team dynamics and cross-functional collaboration).

• "How do you measure the success of your design initiatives, particularly in relation to e-commerce performance and ROI?" (Emphasize data-driven approach and impact measurement). Portfolio Presentation Strategy:

• Structure for Operations Impact: For each case study, clearly present: 1) The Business Challenge/Objective, 2) Your Strategic Approach/Process, 3) The Creative Solution, 4) The Operational Execution (how it was delivered), and 5) The Measurable Results (KPIs, ROI).

• Quantify Everything: Use specific numbers and percentages to illustrate the impact of your work on conversion rates, engagement, sales, or other relevant e-commerce metrics.

• Highlight Leadership & Process: Explain your role in managing the team, optimizing workflows, and collaborating with stakeholders throughout the project lifecycle.

• Engage and Discuss: Be prepared for in-depth questions about your decisions, challenges faced, and how you would approach similar situations in the future. Show enthusiasm and strategic thinking.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to manage creative operations effectively, demonstrate measurable business impact, and collaborate seamlessly with operational teams. A strong portfolio that showcases this is paramount.

📌 Application Steps

To apply for this Senior Design Manager position:

• Submit your application through the Majid Al Futtaim careers portal.

• Curate Your Portfolio: Select 3-5 of your strongest e-commerce-focused projects that best demonstrate your creative direction, team leadership, and ability to drive performance through design. Ensure the portfolio clearly outlines your process, challenges, solutions, and quantifiable results.

• Tailor Your Resume: Highlight keywords from the job description such as "e-commerce," "creative direction," "UX/UI," "CRO," "team leadership," "workflow optimization," and "stakeholder management." Quantify your achievements where possible.

• Prepare Your Presentation: Practice a concise (15-20 minute) presentation of your portfolio, focusing on how your creative leadership directly impacts e-commerce operations and business objectives. Be ready to answer in-depth questions about your process and results.

• Research Majid Al Futtaim: Understand their brands, their mission, and their presence in the Egyptian market. Consider how your design philosophy aligns with their values of creating "great moments" and "happiness."

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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