Seasonal Graphic Designer / Photo Retoucher / Production Artist

📍 Job Overview

Job Title: Seasonal Graphic Designer / Photo Retoucher / Production Artist

Company: PlanetArt

Location: Philippines

Job Type: TEMPORARY

Category: Creative & Media / Art & Design / Customer Service & Support / Administrative

Date Posted: September 11, 2026

Experience Level: 2-5 Years

Remote Status: Remote Solely

🚀 Role Summary

• This seasonal role focuses on high-volume production art and image retouching for personalized products during PlanetArt's peak Q4 season.

• Requires proficiency in Photoshop and a keen eye for detail in image enhancement, color correction, and quality assurance.

• Involves non-voice customer interaction, addressing inquiries related to image quality and order accuracy for stationery and prints.

• Operates as a remote, work-from-home position with specific shift requirements, including weekend availability, to support global customer demand.

📝 Enhancement Note: While the job title includes "Graphic Designer," the core responsibilities heavily lean towards production art and photo retouching, emphasizing execution and quality assurance rather than conceptual design. The "AI knowledge" requirement is noted as basic, suggesting a focus on practical application rather than advanced AI development.

📈 Primary Responsibilities

• Execute advanced image enhancements, including color correction, brightness/contrast adjustments, red-eye removal, and object/blemish removal to meet customer satisfaction standards.

• Perform meticulous proofreading of card and stationery orders, ensuring proper spelling, grammar, and precise photo placement.

• Process incoming customer orders efficiently, verifying all details and ensuring adherence to quality assurance protocols for personalized products.

• Address customer questions and concerns related to image quality, resolution, and overall order satisfaction through graphic, verbal, and written communication channels (non-voice).

• Collaborate with the production team to maintain high-quality output and ensure timely order fulfillment during the peak holiday season.

• Contribute to the continuous improvement of production processes by identifying potential issues and suggesting workflow optimizations.

📝 Enhancement Note: The emphasis on "100% customer satisfaction" and addressing "image quality and resolution" questions indicates a role that bridges production execution with customer-facing issue resolution, requiring strong attention to detail and clear communication skills.

🎓 Skills & Qualifications

Education: No specific educational requirements are listed, but a background in graphic design, digital imaging, or a related field is beneficial.

Experience: 2-5 years of professional experience in photo retouching, production art, or graphic design, with a focus on image manipulation and quality assurance.

Required Skills:

• Proficiency in Adobe Photoshop for advanced image editing and retouching.

• Basic understanding and application of AI tools for image processing.

• Demonstrated ability in color correction and image enhancement techniques.

• Experience with proofreading and quality assurance processes for print or digital media.

• Familiarity with basic composition and photography principles.

• Working knowledge of Microsoft Office Suite, specifically Outlook for communication and Word for documentation.

• Proven ability to work independently and manage time effectively in a remote work environment.

• High-speed internet connectivity for reliable remote work performance. Preferred Skills:

• Experience with other design or photo editing software.

• Familiarity with e-commerce order processing workflows.

• Previous experience in a seasonal or high-volume production environment.

• Basic understanding of print production requirements and file preparation.

📝 Enhancement Note: The "AI knowledge" requirement, coupled with Photoshop proficiency, suggests a need for candidates who can leverage modern tools for efficiency in image processing, likely focusing on AI-powered features within Photoshop or standalone AI enhancement tools.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 5-10 high-quality examples of photo retouching and image enhancement work.

• Demonstrate a range of image adjustments, including color correction, blemish removal, and object manipulation.

• Include examples of proofreading and quality assurance applied to design projects, highlighting attention to detail.

• Showcase experience with preparing images for print or digital production, indicating an understanding of resolution and file formats.

• Portfolio should reflect the ability to meet specific customer requests and maintain brand consistency. Process Documentation:

• Candidates may be asked to describe their process for handling image correction requests, from initial assessment to final delivery.

• Be prepared to explain your workflow for ensuring accuracy in proofreading and quality checks on design elements.

• Ability to articulate how you would manage multiple order processing tasks simultaneously while maintaining quality standards.

📝 Enhancement Note: Given the production-focused nature of the role, the portfolio should emphasize execution quality and problem-solving in image manipulation rather than conceptual design work. Specific examples of before-and-after image transformations will be highly valuable.

💵 Compensation & Benefits

Salary Range: PHP 250 per hour. This is a fixed hourly rate for the duration of the seasonal contract.

Benefits:

• Fixed hourly compensation, providing predictable income for the contract period.

• Opportunity to gain experience in a fast-paced e-commerce production environment.

• Remote work flexibility, allowing for work from home.

• Potential for increased hours (up to 40 per week, with possibility of overtime) as order volume dictates.

• Exposure to a global brand with established operational processes. Working Hours:

• Full-time commitment (24-32 hours initially, scaling to 40+ hours per week).

• Specific shift requirements, including mandatory weekend work through December.

• Availability across multiple shifts to cover US Pacific Time business hours, translating to various Philippine Time schedules.

• Flexibility to adapt to potential schedule adjustments based on order volume and demand.

📝 Enhancement Note: The hourly rate of PHP 250 is competitive for remote production roles in the Philippines, especially for seasonal work. The emphasis on working hours and shift availability is critical, as the role is designed to support peak demand across different time zones. The company reserves the right to adjust schedules based on business needs.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce, Personalized Products, Digital Media, Mobile Applications. PlanetArt operates in the rapidly growing market of personalized and on-demand products, leveraging mobile technology and online platforms to reach a global consumer base.

Company Size: PlanetArt is a significant player in its industry, indicated by its multiple brands (FreePrints, SimplytoImpress, Personal Creations, CafePress, ISeeMe!) and global reach. This implies a structured, process-oriented environment.

Founded: PlanetArt has a history of growth and acquisition, with brands like CafePress dating back to 1999 and others, like FreePrints, being relatively newer mobile-first applications. This blend suggests a company that values both established operational excellence and innovative digital strategies.

Team Structure:

• The operations team likely comprises specialized roles focused on order processing, quality assurance, customer support, and production management.

• This role reports into a production or operations management team, with clear lines of communication for task assignment and issue resolution.

• Cross-functional collaboration is expected with teams responsible for customer acquisition, product development, and technical support, ensuring a seamless customer journey. Methodology:

• Data-driven decision-making is paramount, with a focus on metrics like order accuracy, turnaround time, and customer satisfaction scores.

• Workflow planning and optimization are key, especially during peak seasons, to manage high volumes efficiently.

• Automation and efficiency practices are likely employed to streamline repetitive tasks in image processing and order fulfillment.

Company Website: www.planetart.com

📝 Enhancement Note: PlanetArt's vision of being a "leading seller of personalized and make-on-demand products worldwide" suggests a culture that is customer-centric, quality-focused, and technologically driven. The seasonal nature of this role indicates a need for adaptable team members who can ramp up quickly.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Production Artist/Technician, suitable for individuals with foundational to mid-level experience (2-5 years) in digital imaging and production workflows. It's an execution-focused role that contributes directly to product quality and customer satisfaction.

Reporting Structure: The role reports to a Production Supervisor or Operations Manager, who oversees daily tasks, provides guidance, and manages workflow distribution. This structure ensures clear accountability and support for remote team members.

Operations Impact: This role directly impacts the company's revenue and brand reputation by ensuring the quality and accuracy of personalized products delivered to customers. Efficient and high-quality image processing and order fulfillment are critical for customer retention and positive reviews, especially during the high-stakes holiday season.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in Photoshop, image retouching, and production workflows, potentially leading to more complex design or production roles.

• Seasonal to Permanent: Successful performance in this seasonal role could open doors for future opportunities within PlanetArt, should permanent positions become available.

• Process Improvement Contribution: While primarily an execution role, demonstrating initiative in identifying process bottlenecks or suggesting efficiency improvements could be noted for future growth considerations.

📝 Enhancement Note: The seasonal nature of this role offers a defined period to gain specific industry experience. While direct career progression within this short timeframe might be limited, the experience gained in high-volume production and remote work is valuable for future operational roles.

🌐 Work Environment

Office Type: Fully Remote (Work-from-home). This position requires the candidate to have a dedicated, quiet workspace at home equipped with a reliable computer and high-speed internet connection.

Office Location(s): While the company is global, this specific role is based in the Philippines, with employees working remotely from their homes within the country.

Workspace Context:

• The remote setup emphasizes self-discipline and effective time management.

• Access to necessary software (e.g., Photoshop) is implied, though specifics on licensing or provision should be confirmed.

• Opportunities for team interaction will likely be through digital communication channels (e.g., Slack, email, video calls), fostering a virtual collaborative environment.

Work Schedule: The work schedule is demanding, requiring flexibility and availability during specific shifts that align with US Pacific Time business hours. Weekend work is mandatory through December. The company adjusts schedules based on order volume, initially 24-32 hours per week, potentially increasing to 40+ hours as demand rises.

📝 Enhancement Note: Candidates must be comfortable with a fully remote setup and possess the necessary infrastructure (reliable internet, quiet workspace) to perform effectively. The shift work and weekend requirements are critical considerations for work-life balance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review focusing on resume, required skills (Photoshop proficiency, retouching experience), and availability for seasonal work.

• Skills Assessment: A practical test or portfolio review to evaluate Photoshop skills, photo retouching capabilities, and attention to detail. This may involve specific image manipulation tasks.

• Interview: A virtual interview (likely video call) to discuss experience, assess communication skills, confirm availability for shifts and weekend work, and gauge cultural fit with PlanetArt's customer-centric values.

• Final Evaluation: Assessment based on skills test performance, interview responses, and alignment with role requirements.

Portfolio Review Tips:

• Curate Selectively: Showcase your strongest 5-10 examples of photo retouching and image enhancement.

• Highlight Transformation: Include "before and after" images to clearly demonstrate your impact on image quality.

• Detail Your Process: For each piece, briefly explain the challenges you faced and the specific techniques you used to achieve the final result.

• Showcase Variety: Include examples of different types of image adjustments (color, brightness, blemish removal, object removal) relevant to the job description.

• Accuracy is Key: Ensure your portfolio reflects meticulous attention to detail, especially for proofreading and quality assurance aspects.

• Format for Clarity: Use a clean, easy-to-navigate format (e.g., PDF, online portfolio link).

Challenge Preparation:

• Be prepared for a practical Photoshop test that simulates the core responsibilities of the role, such as correcting a low-quality image or retouching a portrait.

• Practice explaining your workflow for image enhancement and quality assurance under timed conditions.

• Familiarize yourself with PlanetArt's brands and customer base to understand the context of their products.

📝 Enhancement Note: The portfolio review is crucial. Candidates should ensure their submissions directly address the "advanced image enhancements" and "ensuring proper photo placement" responsibilities. Practical skills assessment will likely be a significant part of the evaluation.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Photoshop: Essential for all image manipulation, retouching, color correction, and enhancement tasks. Proficiency is a non-negotiable requirement.

• Basic AI Tools: Candidates should be familiar with AI-powered features within Photoshop (e.g., Content-Aware Fill, Neural Filters) or basic standalone AI image enhancement applications.

Analytics & Reporting:

• While not directly responsible for creating reports, understanding how image quality impacts customer satisfaction metrics (e.g., return rates, reviews) is beneficial.

• Familiarity with basic data interpretation related to image resolution and print quality standards. CRM & Automation:

• Microsoft Outlook: Required for communication, scheduling, and potentially receiving customer inquiries.

• Microsoft Word: Required for documentation and potentially internal communication.

• E-commerce Platforms: Familiarity with order processing systems or e-commerce backend interfaces would be advantageous, though not explicitly required.

📝 Enhancement Note: The primary technical requirement is advanced proficiency in Photoshop. The mention of "basic AI knowledge" suggests leveraging AI features for efficiency in tasks like background removal, object selection, or noise reduction within Photoshop.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A paramount focus on ensuring 100% customer satisfaction through high-quality products and effective issue resolution.

• Quality & Detail: A commitment to meticulous work, especially in image enhancement, proofreading, and quality assurance, to uphold brand standards.

• Efficiency & Productivity: A drive to process orders quickly and accurately, particularly during peak seasons, to meet demand.

• Adaptability & Flexibility: Willingness to adapt to changing work schedules, volume fluctuations, and evolving process requirements.

• Independence & Accountability: Ability to work effectively from home, manage tasks autonomously, and take ownership of assigned responsibilities.

Collaboration Style:

• Remote collaboration primarily through digital channels, emphasizing clear, concise written and graphical communication.

• A proactive approach to seeking clarification and providing updates on task progress.

• Team members are expected to support each other to meet collective production goals during the busy seasonal period.

📝 Enhancement Note: The company culture appears to be driven by a commitment to customer satisfaction and operational excellence, especially during critical sales periods. Team members are expected to be self-motivated and detail-oriented.

⚡ Challenges & Growth Opportunities

Challenges:

• High Volume Production: Managing a large influx of orders during the peak Q4 season requires exceptional time management and efficiency.

• Remote Work Discipline: Maintaining focus and productivity in a home environment, especially with varying shift times and potential distractions.

• Diverse Image Quality Issues: Addressing a wide range of customer-submitted image quality problems, from minor color casts to significant resolution issues.

• Strict Deadlines: Meeting production targets and turnaround times, particularly during the holiday rush, demands consistent performance.

• Shift Flexibility: Adapting to non-traditional work schedules, including weekends and potentially late-night or early-morning Philippine Time shifts.

Learning & Development Opportunities:

• Deepen Photoshop Expertise: Gain hands-on experience with advanced retouching and image manipulation techniques in a professional context.

• E-commerce Production Insights: Learn the operational workflows and quality standards of a large e-commerce company.

• Remote Work Best Practices: Develop skills in self-management, virtual communication, and remote team collaboration.

• Seasonal Work Experience: Acquire valuable experience in a high-demand, time-sensitive production environment that can be leveraged for future roles.

📝 Enhancement Note: The primary challenge is the intensity of the seasonal workload combined with the remote setup. Success will require strong self-management and a high tolerance for repetitive, detail-oriented tasks under pressure.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience with Photoshop for photo retouching. Can you walk me through a complex image enhancement project you completed?" (Prepare to discuss specific tools, techniques, and results.)

• "How do you ensure accuracy and attention to detail when proofreading design elements or customer orders?" (Provide examples of your QA process.)

• "This role requires working specific shifts, including weekends, and adapting to volume-based schedule changes. How do you manage your availability and work-life balance in such a scenario?" (Be clear about your flexibility and commitment.)

• "What is your process for handling customer inquiries about image quality or resolution when you are primarily focused on production?" (Demonstrate how you balance production with customer service needs.) Company & Culture Questions:

• "What interests you about working for PlanetArt, specifically in this seasonal production role?" (Research PlanetArt's brands and mission.)

• "How do you stay motivated and productive when working independently from home?" (Highlight your self-discipline and time management strategies.)

• "Describe a time you had to adapt to a sudden change in workload or work schedule." (Showcase your flexibility and resilience.) Portfolio Presentation Strategy:

• Be Concise: Select 3-5 key examples that best represent your skills in photo retouching and image enhancement.

• Focus on Impact: For each example, clearly state the problem (e.g., low-resolution image, poor lighting) and the solution you provided through your edits.

• Highlight Technical Skills: Be ready to briefly explain the Photoshop tools and techniques used for each example.

• Demonstrate Detail: For any proofreading or QA examples, emphasize the specific errors you identified and corrected.

• Show Enthusiasm: Convey your passion for image quality and customer satisfaction.

📝 Enhancement Note: Be prepared to demonstrate your Photoshop skills live or through a portfolio review. Emphasize your ability to work efficiently and accurately under pressure, a key requirement for this high-volume seasonal role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on PlanetArt's careers portal.

• Tailor Your Resume: Highlight your proficiency in Adobe Photoshop, specific photo retouching skills (color correction, blemish removal, object removal), and any experience with production art or quality assurance. Quantify achievements where possible (e.g., "Processed X orders per day with Y% accuracy").

• Prepare Your Portfolio: Curate a concise portfolio showcasing your best photo retouching and image enhancement work. Include "before and after" examples and be ready to discuss your process.

• Confirm Availability: Be explicit about your availability for the required shifts, including weekends, from mid-October through December 2026.

• Research PlanetArt: Familiarize yourself with PlanetArt's brands (FreePrints, SimplytoImpress, etc.) and their commitment to personalized products and customer satisfaction. Understand the context of the Q4 peak season.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.