Retail Part Time Custom Art Framer(Wednesday Through Sunday Availability)

📍 Job Overview

Job Title: Retail Part Time Custom Art Framer

Company: Michaels Stores

Location: Burnsville, Minnesota, United States

Job Type: Part time

Category: Retail Operations / Art & Design

Date Posted: September 11, 2026

Experience Level: Entry Level / 0-2 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on providing exceptional customer service and building relationships within a retail art framing environment.

• Key responsibilities include creating custom framing solutions, managing sales transactions, and maintaining store presentation standards.

• The position requires operational proficiency in using framing equipment, basic computer applications, and adhering to Standard Operating Procedures (SOPs).

• This is a part-time, on-site position requiring availability on Wednesdays through Sundays.

📝 Enhancement Note: While the input title specifies "Custom Art Framer," the core responsibilities and required skills align with a specialized retail associate role. The "Operations" category is assigned due to the emphasis on process adherence, inventory management, and customer transaction handling, which are foundational operational aspects within a retail setting. The "Art & Design" sub-category is derived from the "Custom Art Framer" title and the nature of the service provided.

📈 Primary Responsibilities

• Customer Engagement & Sales:

  • Build and nurture customer relationships through personalized interactions and the "Elevated ABC Deliver" methodology.
  • Proactively assist customers in finding products and provide tailored solutions for their custom framing needs.
  • Drive sales and production targets by effectively promoting framing services and products.

• Custom Framing Operations:

  • Execute custom framing orders with a high degree of quality, precision, and adherence to deadlines.
  • Operate specialized framing equipment, including mat cutters, saws, and assembly tools, safely and efficiently.
  • Utilize basic measuring skills and computer proficiency to accurately process custom framing orders and manage customer specifications.

• Store Operations & Merchandising:

  • Maintain the visual presentation and stock levels of the ready-made frame department and other assigned retail areas.
  • Execute directed replenishment and "Shop In Store Only" (SISO) processes to ensure product availability and visual standards.
  • Participate actively in the truck unloading and stocking process, adhering to established truck standards and timelines.

• Transaction Management & Compliance:

  • Operate the cash register accurately and efficiently, adhering to all cash handling standards and procedures.
  • Support loss prevention and safety programs by following all Standard Operating Procedures (SOPs) and company policies.
  • Assist with and understand Omni-channel processes, such as buy online, pick up in-store (BOPIS) or ship-from-store.

• Team Collaboration & Store Maintenance:

  • Foster a positive and respectful team environment, contributing to the organization's vision and values.

  • Ensure a safe, clean, and clutter-free store environment for both customers and team members.

  • Assist with general store maintenance and upkeep as needed.

📝 Enhancement Note: The core responsibilities have been expanded to detail the operational aspects of a retail framing role, emphasizing customer interaction, production quality, inventory management, and compliance. The mention of "Elevated ABC Deliver" is integrated as a specific operational methodology to be followed.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent is generally expected for retail positions of this nature. Experience:

• 0-2 years of experience in a customer-facing role, with a focus on service and sales.

• Experience in a retail environment, particularly within art, craft, or custom services, is advantageous. Required Skills:

• Basic Computer Skills: Proficiency in using point-of-sale (POS) systems, basic data entry, and potentially simple design software for order processing.

• Measuring Skills: Accurate and precise measurement abilities are critical for custom framing orders.

• Framing Equipment Operation: Demonstrated ability to safely and effectively operate framing equipment (e.g., mat cutters, saws, assembly tools).

• Glass Cutting: Proficiency in using a glass cutter for custom frame components.

• Customer Service Excellence: Proven ability to engage customers, understand their needs, and provide solutions.

• Sales Acumen: Ability to drive sales through product knowledge and consultative selling.

• Cash Handling: Experience with POS systems and accurate cash management.

• Merchandising Standards: Understanding of visual merchandising principles to maintain an appealing store environment.

• Adherence to SOPs: Commitment to following Standard Operating Procedures for operational consistency and compliance.

Preferred Skills:

• Retail Sales Experience: Previous experience in a retail sales capacity, ideally in art, custom services, or home décor.

• Product/Service Sales Experience: Proven track record of selling products or services directly to customers.

• Art/Design Appreciation: A basic understanding or appreciation for art and design principles can enhance customer consultations.

• Inventory Management Basics: Familiarity with stock management and replenishment processes.

📝 Enhancement Note: Qualifications are structured to reflect an entry-level retail role with specific technical requirements for framing. The distinction between required and preferred skills is based on common industry expectations for such positions, emphasizing hands-on operational capabilities and customer interaction.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Customer Service Case Studies: Examples demonstrating how you've resolved customer issues, exceeded expectations, or built strong customer relationships in previous roles. Focus on situations where you provided tailored solutions.

• Sales Achievement Examples: Quantifiable results showcasing your ability to meet or exceed sales targets, particularly in a consultative sales environment. Highlight instances where you upsold or cross-sold effectively.

• Process Adherence Examples: Brief descriptions or examples of how you have followed specific operational procedures (SOPs) in previous roles to ensure quality, safety, or efficiency.

Process Documentation:

• Workflow Design & Optimization: While not expected to design complex workflows, candidates should be able to articulate how they follow established processes for custom framing orders, from consultation to completion.

• Implementation & Automation: Describe experience using POS systems and any other relevant software for order entry and transaction processing.

• Measurement & Analysis: Discuss how you track personal sales performance and contribute to team goals, even if informally.

📝 Enhancement Note: For an entry-level retail role, a formal "Portfolio" in the traditional sense (like for a designer) isn't expected. Instead, the "Portfolio Essentials" are framed as demonstrable experiences and examples that can be discussed during an interview or included in a resume to showcase relevant skills and achievements. The focus is on practical application of customer service, sales, and process adherence.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $13.25 - $15.60 per hour.

• Explanation: This range is directly provided in the job posting and reflects typical entry-level retail wages for specialized roles in the Burnsville, Minnesota area as of late 2026. Factors influencing the specific rate within this range would include prior relevant experience and demonstrated skills during the hiring process.

Benefits:

• Core Benefits:

  • 401(k) with employer match: A retirement savings plan with company contributions.
  • Employee Assistance Program (EAP): Confidential support services for personal and work-related issues.
  • Medical, Dental, and Vision Coverage: Comprehensive health insurance options.
  • Telemedicine Services: Convenient access to healthcare professionals remotely.
  • Flexible Spending Accounts (FSAs): Pre-tax accounts for healthcare or dependent care expenses.
  • Commuter Benefits: Assistance with transportation costs to and from work.
  • Tuition Assistance: Support for continuing education and skill development.
  • Adoption Assistance: Financial support for team members building their families through adoption.
  • Voluntary Insurance Options: Additional insurance coverage choices (e.g., life, disability).

• Everyday Perks:

  • Employee Discounts: Significant discounts on Michaels products and services.
  • Partner Discount Programs: Access to discounts with other affiliated companies.

Working Hours:

• Part-Time: This is a part-time position.

• Specific Availability: Wednesday through Sunday availability is required.

• Flexibility: While specific hours aren't detailed, retail environments often require flexibility, including evenings and weekends, to cover store operational needs. The role involves working within a climate-controlled retail store setting, with potential for some stockroom or outdoor work during truck unloading. Frame shop operations may involve exposure to heat presses.

📝 Enhancement Note: The salary range is directly stated. Benefits are listed comprehensively based on the provided text, highlighting their value to retail employees. Working hours are clarified as part-time with specific day requirements and general retail flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Arts and Crafts Retail / Specialty Framing

Company Size: Large (over 1,000 employees, Michaels operates over 1,300 stores across North America).

Founded: 1973, headquartered in Irving, Texas.

Team Structure:

• Retail Store Environment: This role is part of a local store team, typically led by a Store Manager, Assistant Store Manager, and potentially department leads.

• Cross-functional Collaboration: Daily interaction with fellow store associates, including cashiers, sales floor staff, and potentially other custom framing specialists. Collaboration with the broader Michaels network for inventory and operational support.

• Customer-Centric Focus: The culture emphasizes customer satisfaction, creativity, and community engagement through arts and crafts.

Methodology:

• Process Adherence: Strong emphasis on following Standard Operating Procedures (SOPs) for consistency in customer service, sales, production, and safety.

• Data-Driven Improvement: While less direct for this role, the company utilizes sales data, customer feedback, and operational metrics to refine processes and improve performance across stores.

• Customer Relationship Management (CRM): The "Elevated ABC Deliver" methodology suggests a focus on building personalized customer relationships to drive loyalty and sales.

Company Website: www.michaels.com

📝 Enhancement Note: The company context is built upon Michaels' known profile as a large arts and crafts retailer, emphasizing its store-based operational model and customer-centric culture. The team structure reflects a typical retail store hierarchy.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Retail Associate / Specialized Skill Role

• This position serves as an entry point into retail operations with a specialized skill set in custom framing. It's ideal for individuals starting their careers or seeking part-time work with a tangible craft component. The role involves executing defined processes and directly contributing to customer satisfaction and sales. Reporting Structure:

• Typically reports to the Store Manager or an Assistant Store Manager, who oversees daily store operations and team performance. The role operates within a defined set of responsibilities for the custom framing department and general store duties. Operations Impact:

• Direct Customer Impact: The framer directly influences customer satisfaction through the quality of their work and the service provided, contributing to repeat business and positive word-of-mouth.

• Revenue Generation: Acts as a direct revenue generator through custom framing sales and supports overall store sales by assisting customers and maintaining store presentation.

• Brand Representation: Embodies the Michaels brand by delivering creative solutions and a positive customer experience, reinforcing the company's commitment to creativity and celebration.

Growth Opportunities:

• Skill Specialization: Opportunity to become a highly skilled custom framer, potentially leading to roles with greater responsibility in framing operations or training new associates.

• Retail Management Path: Potential to advance into roles like Sales Associate, Key Holder, Assistant Manager, or Store Manager within Michaels, gaining broader retail operations experience.

• Cross-Departmental Experience: Gaining experience in other store departments (e.g., visual merchandising, inventory) can lead to a more comprehensive understanding of retail operations.

• Continued Learning: Access to company-provided training and benefits like tuition assistance can support ongoing professional development.

📝 Enhancement Note: This section frames the role within a broader retail career trajectory, highlighting how the specialized skills and operational responsibilities can lead to advancement opportunities within Michaels.

🌐 Work Environment

Office Type: Public Retail Store Environment

• The primary workspace is the retail floor and the custom framing department within a Michaels store. This includes customer-facing areas and back-of-house stock rooms. Office Location(s):

• Burnsville, MN: Specifically located at 13901 Aldrich Ave S, Burnsville, MN. The store is situated in a retail area, likely accessible by car.

Workspace Context:

• Collaborative Environment: Works closely with a team of store associates, requiring effective communication and teamwork.

• Tools & Technology: Access to specialized framing equipment, a cash register/POS system, and basic computer terminals for order processing.

• Customer Interaction: Frequent and direct interaction with a diverse customer base seeking creative solutions.

• Physical Demands: Requires standing for extended periods, bending, lifting (up to 50 lbs), reaching, and potentially using ladders. The frame shop involves tools and machinery like glass cutters and heat presses.

Work Schedule:

• Part-Time: Scheduled hours will vary based on business needs.

• Required Availability: Must be available to work Wednesday through Sunday. This includes potential shifts on weekends and possibly evenings.

• Flexibility: Retail schedules often require adaptability to meet peak business demands, especially during holidays and seasonal events.

📝 Enhancement Note: The work environment is described based on the typical setting of a retail store, detailing the physical space, tools, and interaction dynamics relevant to an operations role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves an online application and potentially a brief phone screen to assess basic qualifications and availability.

• In-Person Interview: A primary interview at the store location. This will likely involve:

  • Behavioral Questions: Assessing customer service skills, problem-solving abilities, and teamwork using the STAR method (Situation, Task, Action, Result).
  • Situational Questions: Posing hypothetical scenarios related to customer interactions, framing challenges, or operational tasks.
  • Skills Assessment: Discussion or demonstration of basic measuring, computer, and framing equipment operation skills.
  • Company Culture Fit: Evaluating alignment with Michaels' values of creativity, customer focus, and teamwork.

• Potential Second Interview: May involve meeting with the Store Manager for a final assessment.

Portfolio Review Tips:

• Resume Focus: Highlight any experience with custom work, customer service, sales, or operational tasks. Quantify achievements where possible (e.g., "Increased custom framing sales by X%," "Handled an average of Y customer transactions per shift").

• Demonstrate Relevant Skills: Be prepared to discuss your experience with measuring, using tools, and operating POS systems. If you have examples of custom projects you've completed (even personal ones), be ready to describe them and the process involved.

• Articulate Process Adherence: Explain how you follow instructions and SOPs to ensure quality and safety.

• Showcase Customer Focus: Share examples of how you've gone above and beyond for customers.

Challenge Preparation:

• Framing Scenario: Be ready to discuss how you would approach a customer requesting a specific type of framing, or how you would handle a situation where a customer is unsure of their needs.

• Problem-Solving: Prepare for questions about how you would handle a mistake in an order or a difficult customer.

• Operational Awareness: Understand the importance of maintaining a clean workspace and accurate inventory.

📝 Enhancement Note: The application and review process is tailored for a retail position, focusing on practical skills, customer interaction, and behavioral assessment rather than a traditional operations portfolio. Tips are geared towards showcasing relevant retail experience and operational aptitude.

🛠 Tools & Technology Stack

Primary Tools:

• Custom Framing Equipment:

  • Mat Cutters: For precise cutting of mats to fit artwork.
  • Saws/Cutting Tools: For cutting frame moulding to size.
  • Assembly Tools: (e.g., V-nailers, staple guns, glue guns) for joining frame components.
  • Glass Cutter: For sizing glass or acrylic to fit frames.
  • Heat Press: Potentially used for mounting or laminating.

• Point of Sale (POS) System: For processing sales transactions, managing customer orders, and potentially inventory lookup.

• Basic Computer Systems: For accessing order details, company information, and potentially internal training modules.

Analytics & Reporting:

• Sales Reports: Access to personal and store sales performance data through the POS system.

• Inventory Management Systems: Used for tracking stock levels, receiving merchandise, and managing replenishment.

CRM & Automation:

• Elevated ABC Deliver: A customer engagement methodology that likely involves tracking customer interactions and preferences to drive sales and loyalty.

• Order Management System: Integrated within the POS or a separate system to manage custom framing orders from inception to completion.

📝 Enhancement Note: This section details the specific tools and technology expected for a custom art framer role, emphasizing hands-on equipment and retail operational systems.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Placing the customer's needs and satisfaction at the forefront of all interactions, from initial consultation to final product delivery.

• Creativity & Passion: Embracing the joy of creativity and art, encouraging innovation in framing solutions and personal expression.

• Quality & Craftsmanship: Commitment to producing high-quality custom framing work that meets professional standards and customer expectations.

• Teamwork & Collaboration: Working effectively with fellow team members to achieve store goals, support colleagues, and create a positive work environment.

• Integrity & Accountability: Adhering to company policies, ethical standards, and taking responsibility for individual performance and contributions.

• Efficiency & Process Adherence: Following established procedures for operations, sales, and production to ensure consistency, safety, and optimal performance.

Collaboration Style:

• Service-Oriented: A collaborative style focused on assisting customers and colleagues to ensure a seamless experience.

• Process-Driven: Working within defined operational frameworks and SOPs to maintain consistency and quality across all framing services and store functions.

• Knowledge Sharing: Willingness to share tips and techniques with team members, especially regarding framing best practices or customer service strategies.

• Supportive: Fostering an environment where team members can rely on each other for assistance, problem-solving, and achieving collective goals.

📝 Enhancement Note: The team culture and values are derived from Michaels' brand identity and the nature of a retail operations role, emphasizing customer service, creativity, and operational discipline.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Production and Customer Service: Effectively managing time to complete custom framing orders accurately and on schedule while also providing attentive service to walk-in customers.

• Complex Framing Projects: Handling unique or challenging artwork that requires specialized knowledge or creative problem-solving for framing.

• Maintaining High Standards: Consistently delivering quality craftsmanship and adhering to precise measurements and specifications for every order.

• Inventory Management: Ensuring adequate stock of framing materials and managing the display of ready-made frames.

• Adapting to Retail Demands: Managing workload fluctuations, busy periods, and diverse customer needs inherent in a retail environment.

Learning & Development Opportunities:

• Framing Skill Enhancement: Opportunities to refine techniques in mat cutting, frame assembly, and handling various types of artwork.

• Sales and Customer Service Training: Developing skills in consultative selling, relationship building, and conflict resolution.

• Product Knowledge Expansion: Learning about different types of framing materials, preservation techniques, and design trends.

• Retail Operations Exposure: Gaining experience in merchandising, inventory control, cash handling, and store management principles.

• Company-Sponsored Training: Access to Michaels' internal training programs and resources for skill development and career advancement.

📝 Enhancement Note: Challenges are identified based on the specific demands of a custom art framer role within a retail setting, while growth opportunities highlight pathways for skill development and career progression within the company.

💡 Interview Preparation

Strategy Questions:

• Customer Scenarios: "A customer brings in a valuable painting and is unsure how to frame it. How would you approach this consultation?" (Focus on active listening, asking clarifying questions about the artwork, its intended location, and budget.)

• Operational Process: "Describe your process for ensuring accuracy when taking a custom framing order." (Emphasize double-checking measurements, confirming details with the customer, and documenting specifications clearly.)

• Problem-Solving: "What would you do if you realized you made a mistake on a framing order that is due to be picked up today?" (Focus on taking ownership, immediately informing a supervisor, and proposing solutions to rectify the error.)

• Sales Approach: "How would you encourage a customer to choose a premium framing option for their artwork?" (Highlight value, protection, and aesthetic benefits rather than just price.)

Company & Culture Questions:

• Motivation: "Why are you interested in working at Michaels, specifically in the custom framing role?" (Connect your passion for art/crafts, customer service, or hands-on work to Michaels' brand and mission.)

• Teamwork: "Describe a time you worked effectively as part of a team to achieve a common goal." (Use the STAR method to illustrate collaboration and contribution.)

• Values Alignment: "How do you embody creativity and customer focus in your work?" (Provide concrete examples of how you've applied these principles.)

Portfolio Presentation Strategy:

• Resume Walkthrough: Be prepared to walk through your resume, highlighting experiences relevant to customer service, sales, hands-on tasks, and any operational processes you've followed.

• Highlighting Achievements: Quantify successes whenever possible. If you don't have direct framing experience, draw parallels from other roles (e.g., accuracy in data entry, problem-solving in customer service).

• Demonstrate Enthusiasm: Convey your interest in art, design, and providing excellent customer experiences. Show that you are eager to learn the specific framing techniques and operational procedures.

📝 Enhancement Note: Interview preparation advice is tailored to the retail and custom framing aspects of the role, focusing on customer interaction, operational procedures, problem-solving, and demonstrating enthusiasm for the brand and the craft.

📌 Application Steps

To apply for this Retail Part Time Custom Art Framer position:

• Submit Application Online: Complete and submit your application through the Michaels Careers portal.

• Tailor Your Resume:

  • Highlight any customer service, sales, or hands-on experience.
  • Emphasize skills such as measuring, attention to detail, and operating equipment.
  • Quantify achievements where possible (e.g., sales targets met, customer satisfaction improvements).

• Prepare for Interview Scenarios:

  • Practice answering behavioral and situational questions using the STAR method.
  • Be ready to discuss your approach to customer consultations, order accuracy, and problem-solving.
  • Research Michaels' products and services to demonstrate genuine interest.

• Showcase Your Interest:

  • Clearly articulate your enthusiasm for art, creativity, and providing excellent customer experiences.
  • Be prepared to discuss your availability, specifically confirming your ability to work Wednesdays through Sundays.

• Review Company Values: Familiarize yourself with Michaels' mission and values to align your responses during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.