Researcher & Product Designer H/F

📍 Job Overview

Job Title: Researcher & Product Designer H/F

Company: OnePoint

Location: Paris, France

Job Type: FULL_TIME

Category: UX/Product Design & User Research

Date Posted: 2026-04-14T00:00:00

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end user research and product design projects, from initial scoping and structuring to implementation and continuous improvement of digital experiences.

• Collaborate with clients and internal multidisciplinary teams (tech, business, strategy, product, data, CRM, content) to understand objectives and deliver innovative, user-centered solutions.

• Conduct comprehensive user research, including interviews, surveys, field observations, and usability testing, to gather insights and inform strategic decisions.

• Develop and present design deliverables such as wireframes, high-fidelity mockups, and user journey maps, integrating technical constraints and business value.

• Act as a consultant, driving adoption of designed solutions, proposing new opportunities, and mentoring junior team members within a dynamic, innovative environment.

📝 Enhancement Note: While the title mentions "Researcher & Product Designer," the core responsibilities and requirements heavily lean into UX Research and UX/Product Design. The role emphasizes a full lifecycle approach, from understanding user needs to implementing and iterating on solutions. The "H/F" designation indicates the role is open to all genders in French hiring practices. The role is positioned as a "Senior" level implicitly through the 5+ years of experience requirement and the expectation to mentor junior staff.

📈 Primary Responsibilities

• Collaborate with clients and internal stakeholders to define project objectives, understand business goals, and align on user expectations for digital transformations.

• Propose and execute efficient and relevant research methodologies, including interviews, surveys, field observations, and usability testing, to uncover user needs and pain points.

• Analyze qualitative and quantitative data from research activities to identify key insights, opportunities for improvement, and support strategic decision-making.

• Design and facilitate workshops with clients, internal teams, and user groups to foster alignment, co-create solutions, and gather feedback.

• Define target user visions and develop concrete, actionable user experience solutions, translating insights into tangible design concepts.

• Create clear, didactic deliverables such as user journey maps, wireframes, and high-fidelity mockups, adapting communication style to client maturity and audience.

• Integrate technical constraints into design recommendations and collaborate closely with Product Owners to support value-driven prioritization.

• Foster strong collaboration with peers in product management, engineering, change management, design, and other departments to ensure holistic solution development.

• Champion user-centric design principles and advocate for user needs, driving conviction to ensure successful adoption of designed solutions.

• Demonstrate initiative and proactivity in project work and internal improvement efforts, taking ownership and driving problem-solving.

• Participate in proposal writing and identify business opportunities within client engagements.

📝 Enhancement Note: The responsibilities are detailed and cover the full spectrum of user research and UX design, from strategic framing to tactical execution and business development. The emphasis on client collaboration, workshop facilitation, and data analysis is critical for a consulting-oriented role.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of experience in digital design.

• Proven experience in user research and user experience (UX) design.

Required Skills:

• Excellent knowledge of Design Thinking, Agile methodologies, and broad design culture.

• Proficiency in user research techniques (interviews, surveys, observations, usability testing).

• Strong UX design skills, including user journey mapping, wireframing, and high-fidelity mockup creation.

• Ability to analyze data to identify user needs and inform strategic decisions.

• Excellent communication and presentation skills, capable of conveying complex ideas clearly.

• Proficiency in English (written and oral).

• Autonomy, proactivity, responsibility, and strong problem-solving aptitude.

• Ability to mentor and provide pedagogical guidance to more junior profiles.

Preferred Skills:

• Experience with Service Design principles and practices.

• Familiarity with CRM systems and their impact on user experience.

• Understanding of content strategy and its role in user experience.

• Experience in digital transformation projects across various industries.

📝 Enhancement Note: The qualifications emphasize a blend of academic background in human sciences or design, practical experience in UX and research, and essential consulting skills. English proficiency is noted as a key requirement, suggesting potential international client interactions or internal global teams. The explicit mention of mentoring and business development points towards a senior, impactful role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end project examples demonstrating your process from initial user research to final design implementation and iteration.

• Include case studies that highlight your ability to understand client business objectives and translate them into user-centered solutions.

• Present examples of user research methodologies employed, including data analysis and synthesis of findings to drive design decisions.

• Demonstrate proficiency in creating wireframes, user flows, and high-fidelity mockups, illustrating your design thinking and problem-solving skills.

• Provide evidence of your ability to integrate technical constraints and business requirements into your design solutions.

Process Documentation:

• Document your approach to structuring research phases, ensuring efficiency and relevance to project goals.

• Detail your methods for analyzing qualitative and quantitative user data to extract actionable insights.

• Illustrate your workflow for translating research findings into user journey maps, wireframes, and interactive prototypes.

• Showcase how you collaborate with development teams and Product Owners to ensure design feasibility and value delivery.

• Provide examples of how you manage continuous improvement post-deployment based on user feedback and performance metrics.

📝 Enhancement Note: A strong portfolio is crucial for a design and research role. The requirements focus on demonstrating a comprehensive process, from research initiation to design output and collaborative integration, with an emphasis on client-facing deliverables and problem-solving.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: €50,000 - €75,000 per year. This estimate is based on industry benchmarks for Senior UX/Product Designers and User Researchers in Paris, France, considering the specified experience level (5+ years) and the consulting nature of the role. Factors such as company size (3500+ employees), industry (Tech/Consulting), and the demand for specialized design skills in the Paris market contribute to this range.

Benefits:

• Internal Training and Certifications: Access to the "OnePoint School" with over 200 training programs and certifications to foster continuous professional development.

• Transportation and Meal Allowance: Support provided for daily commute and meals, likely in the form of a transportation pass and meal vouchers (tickets restaurant) or a meal allowance.

• Digital and Innovative Ecosystem: Access to advanced tools and environments, including a FabLab with 3D printers and an incubator for startup projects.

• Modern, Collaborative Workspaces: Enjoy well-equipped, contemporary office spaces designed for collaboration, comfort, and productivity, including relaxation areas and libraries.

• Sports and Relaxation Activities: Opportunities for physical and mental well-being through activities like yoga, salsa classes, and other sports.

• Flexible Remote Work Policy: A structured teleworking charter provides flexibility for employees to balance professional and personal life.

• Medical Cabinet Access: On-site or easily accessible medical services for employee well-being.

• Employee Well-being Programs: Initiatives focused on "equality and plurality," alongside access to a medical cabinet.

Working Hours:

• Standard full-time hours, estimated at 35-40 hours per week, with flexibility offered through the teleworking charter, allowing for a balance between in-office collaboration and remote work.

📝 Enhancement Note: The salary range is an estimation based on French market data for senior roles in consulting and design. The benefits are extensive, highlighting OnePoint's commitment to employee development, well-being, and a modern work environment, which are attractive selling points for experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Consulting & Technology. OnePoint operates at the intersection of business consulting and technological innovation, focusing on digital transformation for large enterprises and public sector entities. They emphasize a holistic approach that combines technology, expertise, and a strong commitment to economic, social, and environmental responsibility (RESET approach).

Company Size: Over 3500 employees globally. This large size indicates a well-established organization with diverse opportunities, structured processes, and a significant client base. For operations professionals, this implies potential for specialization, career progression, and exposure to a wide range of projects and technologies.

Founded: 2002. Founded by David Layani, OnePoint has experienced significant growth, multiplying its revenue tenfold in 10 years to over €500 million, with ambitious plans to reach €1 billion. This rapid expansion suggests a dynamic, growth-oriented culture with opportunities for individuals to contribute significantly and advance.

Team Structure:

• The "Experience Design" team at OnePoint is substantial, comprising over 120 talents across various design disciplines.

• This role is part of a multidisciplinary team, fostering collaboration with professionals from tech, business strategy, product management, cybersecurity, data science, testing, CRM, and content strategy.

Methodology:

• Data-Driven Insights: A strong emphasis on research, data analysis, and synthesizing findings to inform strategic decisions and user experience improvements.

• Agile & Design Thinking: Integration of agile methodologies and design thinking principles to ensure iterative development, flexibility, and user-centricity.

• Consultative Approach: A core methodology involves working closely with clients to understand their needs, propose solutions, and drive adoption, emphasizing partnership and value creation.

• Cross-Functional Collaboration: Encouragement of seamless teamwork across diverse skill sets (tech, design, business, data) to deliver comprehensive solutions.

Company Website: https://www.groupeonepoint.com/

📝 Enhancement Note: OnePoint's culture appears to be a blend of a large, established consulting firm with the dynamism of a rapidly growing tech-focused organization. The strong emphasis on employee development, innovation, and a multi-disciplinary approach to problem-solving is a key differentiator. The "RESET" approach highlights a commitment to sustainability and responsibility.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior User Researcher and Product Designer. It requires at least 5 years of experience and involves leading projects end-to-end, mentoring junior colleagues, and contributing to business development. This level implies a significant degree of autonomy, strategic input, and responsibility for project outcomes and client satisfaction.

Reporting Structure: The role will likely report to a Lead Experience Designer or a Director within the Experience Design practice. Collaboration will be extensive with Product Owners, Engineering Leads, Business Analysts, and other specialized consultants within OnePoint's multidisciplinary project teams. The seniority also suggests participation in team leadership and knowledge-sharing initiatives.

Operations Impact: The impact of this role is direct and significant, focusing on shaping user experiences that drive client success. By ensuring products and services are user-centered, intuitive, and effective, the designer contributes to improved customer satisfaction, increased adoption rates, enhanced operational efficiency for clients, and ultimately, revenue growth for OnePoint's clients and the firm itself through successful project delivery and client retention.

Growth Opportunities:

• Specialization & Expertise: Deepen expertise in specific areas of UX research (e.g., qualitative methods, generative research) or product design (e.g., complex systems, interaction design), potentially leading to subject matter expert roles.

• Leadership & Management: Progress into Lead Designer, Experience Design Manager, or Partner roles, managing teams, client portfolios, and contributing to strategic business development.

• Cross-Disciplinary Skill Development: Gain exposure to and expertise in adjacent fields like product strategy, service design, data science, or business consulting through project work and internal training.

• Client Relationship Management: Develop strong client-facing skills, becoming a trusted advisor and key point of contact for major accounts.

📝 Enhancement Note: The growth potential is substantial, moving beyond individual contribution to leadership, strategic influence, and cross-functional expertise, aligning with the consulting firm's structure and growth trajectory.

🌐 Work Environment

Office Type: The description points to modern, collaborative, and convivial workspaces. OnePoint emphasizes its "lieux de vie" (places to live/work) located in the heart of territories, designed to foster a balance between professional projects and personal life. This suggests a workspace that is not just functional but also designed for well-being and community.

Office Location(s): While the specific job is in Paris, OnePoint has offices across France (Aix-en-Provence, Bordeaux, Lyon, Nantes, Paris, Rennes, Strasbourg, Toulouse) and internationally (Australia, Belgium, Canada, Malaysia, Morocco, Singapore). This broad presence offers opportunities for mobility or collaboration with diverse teams. The Paris office is likely a major hub.

Workspace Context:

• Collaborative Focus: Spaces are designed to encourage interaction, teamwork, and knowledge sharing, supporting the multidisciplinary approach to projects.

• Innovation Hub: Access to an "ecosystem digital et innovant" including a FabLab with 3D printers, suggesting an environment that supports experimentation and rapid prototyping.

• Well-being Amenities: Modern facilities include relaxation areas, libraries, sports and relaxation activities (yoga, salsa), and potentially on-site medical support, creating a supportive and engaging atmosphere.

• Technology Integration: The environment supports digital tools and innovative technologies, crucial for design and research roles.

Work Schedule: Full-time employment with a flexible teleworking charter. This implies a blend of in-office presence for collaboration and client meetings, and remote work for focused individual tasks. The estimated 35-40 hours per week suggests a standard professional schedule, with flexibility managed through the company's policies.

📝 Enhancement Note: The work environment is detailed to showcase a commitment to employee well-being, collaboration, and innovation, which is a significant draw for talent in the competitive design and tech consulting space. The hybrid model is clearly defined.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Contact (Talent Acquisition): A preliminary phone screening by the Talent Acquisition team to assess basic qualifications, cultural fit, and interest.

• Interview with Experience Design Leader: A deeper dive into your experience, skills, and approach to UX research and product design, likely focusing on your portfolio and past projects.

• Technical Test (Design Challenge): A practical assessment, likely a timed design exercise or a case study presentation, to evaluate your problem-solving abilities, design thinking process, and execution skills. This is where your portfolio will be critically reviewed.

• Interview with Partner: A final discussion, potentially with a senior leader or Partner, to assess strategic thinking, consulting aptitude, business acumen, and overall fit for the company and client-facing roles.

Portfolio Review Tips:

• Curate for Impact: Select 3-5 of your strongest projects that best demonstrate your end-to-end capabilities in UX research and product design, tailored to the role's requirements.

• Tell a Story: For each project, clearly articulate the problem, your role, the methodologies used (research, design), the challenges faced, your solutions, and the measurable outcomes or impact.

• Showcase Process: Detail your thought process, research synthesis, design iterations, and how you integrated feedback and constraints. Visuals (sketches, wireframes, mockups, user journey maps) are essential.

• Highlight Collaboration: Demonstrate how you worked with stakeholders, clients, and multidisciplinary teams.

• Quantify Results: Wherever possible, use data and metrics to showcase the impact of your work (e.g., improved conversion rates, user satisfaction scores, task completion times).

• Prepare for Questions: Be ready to discuss your design decisions, research insights, and how you would approach similar challenges at OnePoint.

Challenge Preparation:

• Understand the Brief: Carefully read and analyze the design challenge prompt, clarifying any ambiguities.

• Time Management: Allocate your time wisely across research, ideation, design, and preparation for presentation.

• Structure Your Approach: Outline your methodology before diving into execution. Focus on demonstrating a logical and user-centered process.

• Articulate Your Rationale: Be prepared to explain why you made specific design choices and how they address the challenge's objectives.

• Practice Presentation: Rehearse your presentation to ensure clarity, conciseness, and confidence. Focus on storytelling and impact.

📝 Enhancement Note: The interview process is structured, involving multiple stages designed to assess different facets of a candidate's capabilities. The emphasis on a design challenge and portfolio review highlights the practical, execution-oriented nature of the role.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, InVision, or similar for wireframing, mockup creation, and interactive prototyping. Figma is increasingly becoming a preferred tool for collaborative design.

• User Research Platforms: Experience with tools for conducting online surveys (e.g., SurveyMonkey, Typeform), user testing (e.g., UserTesting.com, Lookback), and qualitative data analysis (e.g., Dovetail, NVivo).

• Collaboration & Project Management: Familiarity with tools like Jira, Confluence, Trello, or Asana for managing project workflows, documentation, and team communication.

Analytics & Reporting:

• Web Analytics: Experience with tools like Google Analytics to understand user behavior on digital platforms.

• Data Visualization: Ability to use or interpret data from tools like Tableau, Power BI, or Looker for reporting and insights.

• User Feedback Tools: Familiarity with platforms for collecting and analyzing user feedback (e.g., Hotjar, Canny).

CRM & Automation:

• CRM Systems: Understanding of how CRM platforms (e.g., Salesforce, HubSpot) function and how UX design can impact their adoption and effectiveness.

• Integration Tools: Awareness of how different systems integrate, understanding the technical landscape for digital products.

📝 Enhancement Note: While specific tools aren't listed, the role implies proficiency in the standard UX/Product Design and User Research toolset. The mention of CRM and integration suggests an awareness of the broader digital ecosystem within which designs operate.

👥 Team Culture & Values

Operations Values:

• User-Centricity: Placing the user at the heart of all thinking and design decisions is paramount. This value drives the research and design process.

• Innovation & Agility: A commitment to exploring new ideas, embracing agile methodologies, and continuously adapting to technological advancements and market needs.

• Collaboration & Collective Intelligence: Valuing teamwork, knowledge sharing, and multidisciplinary approaches to solve complex problems effectively.

• Excellence & Impact: Striving for high quality in deliverables and focusing on creating tangible, positive impact for clients and their users.

• Responsibility & Sustainability: Embracing the "RESET" approach, demonstrating a commitment to economic, social, environmental, and technological responsibility.

Collaboration Style:

• Cross-Functional Integration: Working seamlessly within diverse teams, bridging the gap between technical, business, and design perspectives.

• Open Communication: Encouraging transparency, constructive feedback, and active listening among team members and with clients.

• Workshop-Driven Alignment: Utilizing workshops as a key tool for collaborative problem-solving, ideation, and achieving stakeholder consensus.

• Mentorship & Knowledge Sharing: A culture that supports the development of junior talent through guidance and shared learning experiences.

📝 Enhancement Note: The team culture emphasizes a strong user focus, collaborative spirit, and a drive for innovation, all within a framework of corporate responsibility. This aligns well with modern design and consulting practices.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Effectively navigating the inherent tension between ideal user experiences and practical business, technical, and budget limitations. Mitigation involves strong stakeholder management and clear communication of trade-offs.

• Driving Adoption of User-Centered Design: Educating and convincing clients and internal teams who may have different priorities or levels of understanding regarding UX best practices. This requires strong advocacy and clear demonstration of value.

• Managing Diverse Stakeholder Expectations: Aligning multiple stakeholders with potentially conflicting needs and perspectives on project goals and design direction. This demands excellent facilitation and negotiation skills.

• Keeping Pace with Evolving Technologies: Continuously learning and adapting to new design tools, methodologies, and technological advancements that impact user experiences. This requires a commitment to ongoing professional development.

Learning & Development Opportunities:

• OnePoint School: Access to an extensive catalog of over 200 internal training programs and certifications covering a wide range of technical, design, and consulting skills.

• Industry Conferences & Workshops: Opportunities to attend relevant industry events, conferences, and specialized workshops to stay abreast of the latest trends and network with peers.

• Mentorship Programs: Benefit from formal or informal mentorship from experienced leaders within the Experience Design practice, guiding career progression and skill development.

• Cross-Functional Project Exposure: Gain practical experience and develop new skills by working on diverse projects with teams from tech, data, strategy, and other specialized areas.

• Leadership Development: Opportunities to take on more responsibility, lead projects, mentor junior staff, and potentially move into management or partner roles.

📝 Enhancement Note: The challenges are typical for a senior consulting role in the design space, focusing on stakeholder management, strategic alignment, and continuous learning. The growth opportunities are robust, leveraging OnePoint's established L&D infrastructure.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital transformation project you led from a user research and design perspective. What were the key challenges, your approach, and the ultimate impact?" (Preparation: Focus on structuring your answer using STAR method, highlighting your end-to-end process, research insights, design rationale, and measurable outcomes.)

• "How do you balance the needs of diverse stakeholders (e.g., business, tech, users) when designing a product or service? Provide an example." (Preparation: Emphasize your stakeholder management, facilitation skills, and ability to negotiate and find common ground, illustrating with a specific project.)

Company & Culture Questions:

• "What interests you about OnePoint's 'RESET' approach and its commitment to sustainability and responsibility?" (Preparation: Research the RESET initiative on their website and articulate how your values align with theirs, referencing specific aspects that resonate with you.)

• "How do you see yourself contributing to the collaborative and innovative culture within the Experience Design team?" (Preparation: Discuss your experience working in multidisciplinary teams, your willingness to mentor, and your proactive approach to sharing knowledge and ideas.)

Portfolio Presentation Strategy:

• Select for Relevance: Choose projects that best showcase your skills in both user research and product design, ideally demonstrating a full lifecycle.

• Structure Your Narrative: For each project, clearly outline the problem statement, your specific role and contributions, the methodologies employed, key insights discovered, design solutions, and the tangible results or impact.

• Highlight Your Process: Detail your thinking and decision-making journey. Show sketches, wireframes, user flows, and high-fidelity mockups to illustrate your design evolution.

• Emphasize Collaboration: Explain how you worked with clients and cross-functional teams, and how you managed feedback and differing opinions.

• Be Ready for Deep Dives: Anticipate detailed questions about your choices, methodologies, and the challenges you encountered. Practice explaining complex concepts clearly and concisely.

• Showcase Problem-Solving: Frame your projects as solutions to specific problems, demonstrating your analytical and creative capabilities.

📝 Enhancement Note: The interview preparation advice is tailored to a senior consulting role, focusing on strategic thinking, client management, and the ability to articulate impact effectively, in addition to core design and research skills.

📌 Application Steps

To apply for this Researcher & Product Designer position:

• Submit your application through the provided Workday link, ensuring your CV and any requested documents are uploaded.

• Customize your CV: Tailor your resume to highlight your 5+ years of experience in digital design, user research, and UX/product design. Emphasize achievements using keywords from the job description (e.g., Design Thinking, Agile, user journey mapping, stakeholder management, digital transformation).

• Prepare your Portfolio: Curate a digital portfolio (PDF or website) showcasing 3-5 of your strongest end-to-end projects. Clearly articulate the problem, your role, methodology, solutions, and impact. Ensure it's easily accessible and visually compelling.

• Research OnePoint: Familiarize yourself with OnePoint's "RESET" approach, their company culture, recent projects, and their values. Understand their position in the consulting and tech market.

• Practice Your Narrative: Prepare to discuss your portfolio projects in detail during interviews, focusing on your strategic approach, problem-solving skills, and ability to collaborate and deliver value. Practice answering common UX/design strategy questions and behavioral questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.