Remote Head of UX (m/f/d)

📍 Job Overview

Job Title: Remote Head of UX (m/f/d)

Company: RoomPriceGenie

Location: Germany (Remote with specified country requirements)

Job Type: FULL_TIME

Category: UX Leadership / Product Design Operations

Date Posted: 2026-08-19

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead and strategically develop the User Experience (UX) and User Research functions within a growing tech company, focusing on product design maturity and impact.

• Champion design and research as a strategic partner to shape the product roadmap and translate business objectives into actionable design strategies.

• Foster a culture of continuous learning and innovation, integrating emerging technologies like AI into design workflows while establishing clear guardrails.

• Develop and mentor a team of product designers and user researchers, building clear career frameworks and progression paths to support individual and collective growth.

• Drive cross-functional collaboration and advocate for Design Thinking principles throughout the entire product lifecycle, ensuring user-centricity in all product decisions.

📝 Enhancement Note: While the role is "Head of UX," the emphasis on "AI Operations & Enablement" and "raising design and research maturity" positions this as a strategic operations leadership role within the product function, requiring a blend of leadership, strategic planning, and process development. The "m/f/d" designation indicates openness to all genders and diversity in Germany.

📈 Primary Responsibilities

• Leadership Representation & Advocacy: Act as the primary advocate for the Design and Research functions at the leadership level, ensuring their strategic importance is recognized and integrated into company-wide objectives.

• Strategic Direction & Vision Setting: Define and communicate a clear vision for the UX and User Research team, outlining success metrics, future direction, and contributions to overall business strategy.

• Team Development & Coaching: Provide consistent coaching, mentorship, and constructive feedback to direct reports, focusing on skill development, career progression, and fostering an emotionally safe and high-performing team environment.

• AI Integration Strategy: Develop and implement a strategic framework for integrating AI tools and methodologies into the design and research workflow, balancing efficiency gains with the preservation of human craft and user insight.

• Design & Research Maturity: Elevate the overall design and research maturity across the product organization by establishing robust processes, guidelines, and shared insights, including the evolution of a design system and content playbooks.

• Roadmap Collaboration: Partner closely with Product Leadership to translate strategic business priorities into a well-defined, sequenced roadmap for the Design & Research team.

• Stakeholder Management: Proactively identify and engage with key stakeholders across Product, Engineering, and other departments to embed Design Thinking and advocate for user-centered product development.

• Process & System Development: Oversee the creation and refinement of design processes, systems, and playbooks, such as evolving a component library into a comprehensive design system to enhance consistency, efficiency, and quality.

📝 Enhancement Note: The responsibilities clearly indicate a strategic leadership role focused on building and scaling the UX function, with a significant emphasis on process, team development, and cross-functional influence, aligning with GTM and Product Operations principles.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a strong educational foundation in Design, Human-Computer Interaction, Psychology, or a related field is expected, complemented by practical experience.

Experience:

• Minimum of 5-10 years of experience in UX/Product Design, with a significant portion in senior leadership roles.

• Proven track record of leading and managing teams of product designers and user researchers.

• Demonstrated experience in building or maturing a design function from the ground up, including establishing processes, systems, and ways of working. Required Skills:

• Design Leadership: Proven ability to lead and inspire a design and research team, fostering a collaborative and high-performance environment.

• UX Strategy Development: Expertise in setting strategic direction for UX and research, aligning with business objectives and product roadmaps.

• Team Management & Mentoring: Strong capabilities in coaching, performance management, and career development for design and research professionals.

• Design Systems: Experience in developing, evolving, or scaling design systems and component libraries to drive consistency and efficiency.

• Stakeholder Management: Ability to effectively communicate design value and influence product strategy with senior leadership, product managers, and engineers.

• AI Operations & Integration: Curiosity and a strategic approach to integrating AI into design and research workflows, with an understanding of its potential benefits and limitations.

• Design Thinking & User-Centricity: Deep understanding and application of Design Thinking principles throughout the product lifecycle.

• Communication & Influence: Exceptional verbal and written communication skills, with the ability to translate complex design concepts into clear, actionable insights for diverse audiences.

Preferred Skills:

• Experience in the hospitality or travel industry.

• Familiarity with building and scaling teams in a startup or scale-up environment.

• Experience working in fast-paced startup or scale-up environments, comfortable with ambiguity.

• Experience in building and maintaining a robust design system.

📝 Enhancement Note: The experience level and leadership requirements suggest a candidate who can not only manage but also strategically build and scale the UX function, emphasizing process optimization and cross-functional operational efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Leadership Case Studies: Examples of how you have led design and research teams to achieve significant product improvements or strategic business outcomes.

• Design Function Development: Evidence of establishing or maturing design processes, systems, playbooks, or ways of working within an organization.

• Strategic Influence: Demonstrations of how you have influenced product strategy and roadmaps through design and research insights at a leadership level.

• Team Development Frameworks: Examples of career frameworks, progression paths, or mentoring strategies implemented for design and research teams.

Process Documentation:

• Workflow Design & Optimization: Showcase experience in defining and refining end-to-end design and research workflows, including integration with product development cycles.

• System Implementation: Illustrate contributions to or leadership of initiatives like design system development, component library evolution, and establishing design guidelines.

• AI Integration Strategy: Outline your approach to integrating AI into design processes, including guardrails and best practices for team adoption.

• Maturity Advancement: Document how you have measurably improved design and research maturity within a product organization.

📝 Enhancement Note: For a Head of UX role, the portfolio should emphasize strategic impact, team leadership, and process improvement rather than individual design execution. Focus on demonstrating the ability to build and scale a function.

💵 Compensation & Benefits

Salary Range: €95,000 - €125,000 per year. This range is competitive for a senior leadership role in UX, especially in a remote-first, international tech company operating within the specified European countries.

Benefits:

• Remote-First Model: Work from any of the approved countries (Portugal, Netherlands, Spain, Ireland, Germany) with flexibility.

• Flexible Working Hours: Accommodates work-life balance and personal needs.

• Growth and Development: Access to personal and professional development opportunities, including up to three extra days off annually for learning.

• Bonus Vacation Time: Five weeks of bonus vacation after five years of service, rewarding loyalty.

• Birthday Off: A dedicated day off to celebrate your birthday.

• Wellbeing Support: Subscription to Headspace for mental wellness and meditation.

• Professional Therapy: Access to BetterHelp for online therapy and counseling services.

• Team Gatherings: Annual global team gatherings for networking, brainstorming, and social activities, plus regular office hangouts.

Working Hours: Approximately 40 hours per week, with flexibility offered.

📝 Enhancement Note: The salary range is a strong indicator of the seniority and expected impact of this role. The benefits package is comprehensive, focusing on flexibility, professional development, and employee well-being, which are key attractors for senior talent in the tech industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software as a Service (SaaS) for the hospitality industry, specifically focusing on dynamic pricing solutions for hotels.

Company Size: The description implies a growing startup or scale-up environment, likely in the range of 50-200 employees, given the mention of a "small but mighty design and research team" and expansion efforts.

Founded: 2017, indicating a company with established product-market fit and now focusing on scaling and growth.

Team Structure:

• Design & Research Team: A "small but mighty" team consisting of two Product Designers and one User Researcher, led by the Head of UX.

• Product Organization: The Head of UX will collaborate closely with Product Leadership and other stakeholders (likely Product Managers and Engineering Leads) to shape the product roadmap.

• Cross-functional Collaboration: Emphasis on integrating Design Thinking across the product lifecycle, requiring strong partnerships with Engineering, Product Management, and potentially Marketing/Sales teams to understand customer needs and market dynamics.

Methodology:

• Data-Driven Decisions: The company's core product relies on algorithms and data analysis for pricing recommendations, suggesting a data-informed approach across the organization.

• User-Centricity: The Head of UX role is explicitly about championing user insight and ensuring it grounds product and AI direction.

• Agile/Lean Principles: Common in startup environments, likely involving iterative development, feedback loops, and a focus on continuous improvement.

• AI Integration: A forward-thinking approach to leveraging AI in product development and internal workflows.

Company Website: https://roompricegenie.com/

📝 Enhancement Note: RoomPriceGenie operates in a niche but critical segment of the hospitality tech market. The company's focus on helping smaller hotels with digitalization and revenue optimization suggests a mission-driven culture that values impact and practical solutions.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior leadership position within the Product organization, specifically leading the UX function. It's a strategic role focused on building capability, setting direction, and influencing company-wide product strategy, rather than day-to-day execution.

Reporting Structure: The Head of UX will report to a senior leader within the Product organization, likely the Head of Product, VP of Product, or CTO, given the strategic nature of the role and the need to influence the roadmap.

Operations Impact: The Head of UX will have a significant impact on:

• Product Strategy: Directly shaping the user experience and product direction through strategic insights and team leadership.

• Revenue Optimization: By ensuring intuitive and effective product design, the UX team contributes to higher adoption rates, better user engagement, and ultimately, increased revenue for hotel clients, which reflects positively on RoomPriceGenie's value proposition.

• Team Scalability & Efficiency: Building robust design processes, systems, and a high-performing team that can efficiently deliver quality design solutions as the company grows.

• AI Adoption & Innovation: Guiding the responsible and effective integration of AI into product development, positioning RoomPriceGenie as an innovative leader.

Growth Opportunities:

• Strategic Leadership Expansion: Potential to expand influence beyond UX to encompass broader product strategy or operations.

• Team Scaling: Opportunity to grow the design and research team as the company scales.

• Industry Expertise: Deepen knowledge within the hospitality tech sector and the evolving landscape of AI in product development.

• Leadership Development: Formal and informal opportunities for executive coaching and development, supported by the company's emphasis on growth.

📝 Enhancement Note: This role offers significant growth potential for an operations-minded leader who can build and scale a critical function, drive strategic impact, and navigate the complexities of a growing SaaS company in the hospitality tech space.

🌐 Work Environment

Office Type: Remote-First, with options for co-working in Mannheim, Berlin, or Sydney. This indicates a flexible approach to work, prioritizing remote collaboration but offering physical spaces for those who prefer them or for specific team gatherings.

Office Location(s): While remote is primary, co-working hubs are available in Germany (Mannheim, Berlin) and Australia (Sydney). The role requires the candidate to be based in one of the approved countries: Portugal, Netherlands, Spain, Ireland, or Germany.

Workspace Context:

• Collaborative Digital Environment: Expect a strong reliance on digital collaboration tools for communication, project management, and design handoffs.

• Operations Tools & Technology: Access to a modern tech stack, including design software, research platforms, AI tools, and communication/collaboration suites.

• Team Interaction: Regular virtual one-on-ones, team meetings, and cross-functional syncs are crucial for maintaining connection and driving progress. The annual in-person gatherings are a significant aspect of team building.

Work Schedule: Flexible working hours are offered, with an expected commitment of around 40 hours per week. This flexibility allows for better work-life integration, crucial for remote roles.

📝 Enhancement Note: The remote-first model with co-working options caters to modern work preferences. The key is maintaining strong communication and collaboration practices within a distributed team, which is a core operational challenge for remote-first companies.

📄 Application & Portfolio Review Process

Interview Process: Likely a multi-stage process typical for leadership roles in tech:

1. Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and salary expectations.

2. Hiring Manager Interview: A deeper dive with the direct manager (e.g., Head of Product) to discuss strategic vision, leadership philosophy, and team management approach.

3. Team/Peer Interviews: Meetings with direct reports (designers, researchers) and key cross-functional partners (Product Managers, Engineering Leads) to assess collaboration style and leadership impact.

4. Portfolio Presentation/Case Study: A session where the candidate presents their experience, leadership approach, and strategic thinking, often involving a specific case study related to building/maturing a design function or tackling a strategic UX challenge.

5. Executive Interview: A final conversation with a senior executive (e.g., CEO, CTO) to ensure alignment with company vision and strategic goals.

Portfolio Review Tips:

• Focus on Leadership Impact: Showcase how you've led teams to achieve measurable results, influenced strategy, and scaled functions. Avoid solely presenting individual design work.

• Process & Systems: Highlight your experience in establishing and optimizing design processes, creating design systems, and implementing best practices.

• Strategic Vision: Clearly articulate your vision for UX at RoomPriceGenie, including how you'd approach AI integration and design maturity.

• Team Development: Provide examples of how you've coached, mentored, and fostered growth within design teams.

• Conciseness & Clarity: Present your work clearly and concisely, focusing on outcomes and strategic contributions.

Challenge Preparation:

• Strategic Vision Exercise: Be prepared to discuss your approach to setting the UX vision for RoomPriceGenie, considering the company's mission and the hospitality tech landscape.

• AI Integration Strategy: Formulate a clear perspective on how AI can be leveraged in UX/Research, including potential opportunities, challenges, and guardrails.

• Team Building & Management: Prepare to discuss your leadership style, how you build psychological safety, and your approach to career development for designers and researchers.

• Stakeholder Management Scenarios: Anticipate questions about navigating competing priorities and influencing stakeholders at different levels.

📝 Enhancement Note: The emphasis on "building the function" and "raising maturity" means interviewers will look for strategic thinking, process orientation, and a proven ability to lead through influence and development, not just direct management.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Figma (highly probable, as it's the industry standard for collaborative design), Sketch, Adobe Creative Suite.

• Prototyping Tools: InVision, Figma, Adobe XD.

• User Research Platforms: UserTesting.com, Lookback, Maze, Dovetail, or internal tools for session recording and analysis.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams.

Analytics & Reporting:

• Product Analytics: Mixpanel, Amplitude, Google Analytics, Pendo (for understanding user behavior and product usage).

• Business Intelligence Tools: Tableau, Power BI, Looker (for broader business data analysis and reporting).

CRM & Automation:

• CRM: Salesforce, HubSpot (likely used by Sales and Marketing, with UX potentially needing to understand data flow).

• Automation Tools: Zapier, Make (for workflow automation, potentially relevant for research data processing or design asset management).

• Design System Management: Tools supporting component libraries and design token management.

📝 Enhancement Note: While the Head of UX role is leadership-focused, a strong understanding of the tools used by their team and how they integrate into the broader product development stack is essential for effective strategy and operational management. Proficiency in collaborative design tools like Figma and understanding of product analytics platforms are key.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on delivering tangible results for hoteliers and the company, with a clear connection between UX efforts and business outcomes.

• Collaboration: Emphasis on working seamlessly with Product, Engineering, and other departments to achieve shared goals.

• Transparency & Respect: Fostering an open environment where feedback is shared constructively, and team members are treated with respect.

• Continuous Improvement: A commitment to ongoing learning, adapting to new technologies (like AI), and refining processes for greater efficiency and effectiveness.

• User-Centricity: A fundamental belief in prioritizing the user's needs and experience in all product decisions.

Collaboration Style:

• Cross-functional Integration: Expect close partnerships with Product Management to define requirements and roadmaps, and with Engineering for seamless implementation.

• Process-Oriented Feedback: A culture that encourages regular feedback on processes, workflows, and design outputs to drive continuous improvement.

• Knowledge Sharing: Encouraging team members to share insights, learnings, and best practices, particularly around AI integration and design system evolution.

• Empowerment & Autonomy: A leadership style that empowers the team to take ownership of their work while providing necessary support and guidance.

📝 Enhancement Note: The company's values and collaboration style are geared towards a high-performing, mission-driven team that leverages technology and data to solve customer problems, characteristic of successful SaaS startups.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling a Design Function: Building out processes, systems, and team capacity to keep pace with company growth while maintaining quality.

• AI Integration Complexity: Navigating the rapid evolution of AI in design, defining effective use cases, and managing potential risks or ethical considerations.

• Cross-functional Alignment: Ensuring consistent understanding and prioritization of UX across diverse departments with potentially competing objectives.

• Remote Team Cohesion: Maintaining a strong team culture and effective collaboration within a distributed, remote-first environment.

• Balancing Strategic vs. Tactical: As a leader, balancing the need for strategic vision and team development with potential demands for tactical input or oversight.

Learning & Development Opportunities:

• AI in Design: Opportunity to become a leader in how AI is applied to UX and research within the hospitality tech sector.

• Design System Maturity: Potential to build a best-in-class design system that significantly scales design impact.

• Leadership Development: Formal and informal coaching to enhance executive leadership skills, strategic planning, and stakeholder management.

• Industry Exposure: Deepening expertise in the hospitality tech market and understanding its unique operational challenges and opportunities.

• Team Building: Gaining experience in scaling and developing high-performing design and research teams in a growing company.

📝 Enhancement Note: This role offers a unique opportunity to shape a critical function in a dynamic industry, tackling challenges related to AI adoption and remote team management.

💡 Interview Preparation

Strategy Questions:

• "How would you approach building a design system from an existing component library, and what are the key operational considerations for its long-term maintenance and adoption?"

• "Describe your strategy for integrating AI tools into a UX/Research workflow. What are the potential benefits, risks, and how would you establish guardrails for the team and the wider organization?"

• "How do you measure the impact of UX on business outcomes, particularly in a SaaS environment like RoomPriceGenie, and how would you communicate this impact to leadership?" Company & Culture Questions:

• "What is your vision for the UX function at RoomPriceGenie, considering our mission to help hoteliers optimize pricing?"

• "How do you foster psychological safety and a culture of continuous learning within a remote design team?"

• "Describe a time you had to advocate for user needs against strong business or technical objections. How did you navigate that stakeholder dynamic?" Portfolio Presentation Strategy:

• Structure your presentation:

  • Introduction: Briefly introduce yourself and your leadership philosophy.
  • Case Study 1: Focus on building/maturing a design function or process (e.g., design system, research operations). Highlight the problem, your strategic approach, the steps taken, and the measurable outcomes.
  • Case Study 2: Showcase how you influenced product strategy or drove significant product improvement through design leadership.
  • Team Development: Discuss your approach to coaching, mentoring, and building high-performing teams.

• Quantify Impact: Use data and metrics to demonstrate the ROI of your initiatives.

• Tailor to RoomPriceGenie: Research the company, its product, and its market to show how your experience aligns with their needs.

• AI Integration: Be prepared to discuss your thoughts on AI's role in UX, even if it's not a primary focus of your portfolio.

📝 Enhancement Note: Expect questions that probe your strategic thinking, leadership capabilities, and operational acumen in building and scaling a UX function, with a keen interest in your approach to AI and cross-functional collaboration.

📌 Application Steps

To apply for this operations leadership position:

• Submit your application through the provided link on Ashby HQ.

• Portfolio Customization: Curate your portfolio to highlight leadership case studies, process development initiatives, and strategic influence within design/research functions. Focus on demonstrating your ability to build and scale.

• Resume Optimization: Ensure your resume clearly articulates your experience in senior design leadership, team management, strategic planning, and driving design maturity. Use keywords like "UX Strategy," "Design Leadership," "Team Management," "AI Operations," and "Process Improvement."

• Interview Preparation: Practice articulating your vision for UX at RoomPriceGenie, your approach to AI integration, and your leadership philosophy. Prepare specific examples for common leadership and strategic questions.

• Company Research: Thoroughly research RoomPriceGenie, its product, target market (hospitality), and company culture. Understand their mission and how UX can directly contribute to their success in helping hoteliers optimize pricing.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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