Product Strategy Vice President - Connected Banking Growth

📍 Job Overview

Job Title: Product Strategy Vice President - Connected Banking Growth

Company: JPMorgan Chase & Co.

Location: Wilmington, Delaware, United States

Job Type: Full time

Category: Product Management / Strategy (GTM Operations Support)

Date Posted: September 02, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Lead the development and execution of product strategies for Connected Banking growth initiatives, focusing on customer value and market expansion.

• Drive innovation by managing the product lifecycle from discovery and ideation through to strategic development, requirements definition, and value realization.

• Collaborate extensively with Line of Business (LOB) stakeholders and cross-functional teams to align product roadmaps with strategic objectives and business growth targets.

• Champion data-driven decision-making by defining, tracking, and maximizing key product success metrics, including cost, feature utilization, risk posture, and reliability.

📝 Enhancement Note: This role, while titled "Product Strategy Vice President," has significant operational implications. The focus on "Connected Banking Growth" and "Product Strategy" indicates a need to align product development with Go-To-Market (GTM) operational readiness, including launch processes, customer adoption metrics, and ongoing performance monitoring. The emphasis on "value to customers" and "maximizing the value we extract from our experiences and data" points to a strong need for analytical rigor and operational efficiency in product delivery and performance measurement. The responsibilities also suggest a need for robust process management and stakeholder alignment, which are core to Revenue Operations and Sales Operations functions, even if this role sits within Product.

📈 Primary Responsibilities

• Develop and articulate a compelling product strategy and vision that directly addresses customer needs and drives value for the Connected Banking portfolio.

• Conduct comprehensive discovery efforts and market research to identify unmet customer needs and translate these insights into actionable product roadmap items.

• Own, maintain, and prioritize a dynamic product backlog that supports the overall strategic roadmap and ensures the delivery of the intended value proposition.

• Partner closely with other Product Managers to refine strategy, define roadmaps, and establish clear business growth targets for the Connected Banking segment.

• Effectively collaborate with Line of Business (LOB) stakeholders to ensure their priorities are integrated into the product roadmap, influencing strategic direction and execution.

• Implement frameworks and processes to measure and maximize the value derived from product experiences and data analytics.

• Define and track key product success metrics, including cost efficiency, feature adoption, risk mitigation, and operational reliability, reporting on the impact to customers and the firm.

• Inform and influence the prioritization of centralized marketing and analytical roadmaps to ensure alignment with product strategies.

📝 Enhancement Note: The responsibilities highlight a strong requirement for strategic planning and execution oversight, which are foundational to GTM operations. The emphasis on "product backlog," "roadmap integration," and "key success metrics" suggests a need for process-oriented thinking and the ability to translate strategic vision into operational plans.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Business, Technology, Finance, or a related field is typically expected for a Vice President-level role. An MBA or advanced degree may be preferred.

Experience: 5+ years of experience or equivalent expertise in product management, product strategy, or a closely related domain area, with a proven track record of driving product innovation and growth.

Required Skills:

• Advanced knowledge of the product development life cycle, encompassing discovery, ideation, strategic development, requirements definition, and value management.

• Proven ability to lead product life cycle activities from inception to launch and ongoing optimization.

• Demonstrated experience driving organizational change and effectively managing diverse stakeholders across multiple functional areas.

• Strong understanding of data analytics principles and their application in product development and performance measurement.

• Proficiency in developing and articulating product strategies and visions that align with business objectives.

• Experience managing product backlogs and prioritizing features based on strategic value and customer impact. Preferred Skills:

• Demonstrated prior experience working within a highly matrixed, complex organization, such as a large financial institution.

• Strong collaborator with robust organizational skills, capable of crisply setting agendas and running effective, outcome-oriented meetings.

• Demonstrated business acumen, including a sound understanding of how Card, Business, and Consumer Banking products create value for the firm.

• Experience with Connected Banking solutions or similar digital financial products.

• Familiarity with agile development methodologies and product management frameworks.

📝 Enhancement Note: The qualifications emphasize leadership, strategic thinking, and cross-functional collaboration. For operations professionals, showcasing experience in translating product requirements into operational readiness plans, managing cross-functional launch processes, and demonstrating the impact of product features on operational efficiency will be key.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a portfolio showcasing successful product strategy development and execution, highlighting strategic vision and roadmap creation.

• Include case studies that illustrate effective market research, customer discovery, and integration of findings into product roadmaps.

• Present examples of product backlogs managed, detailing prioritization methodologies and alignment with strategic goals.

• Showcase instances where you collaborated with LOB stakeholders to shape strategic direction and drive roadmap integration.

• Provide evidence of maximizing value extraction from product experiences and data, with measurable outcomes.

• Detail how key success metrics (cost, features, risk, reliability) were defined, tracked, and utilized for continuous improvement. Process Documentation:

• Exhibit documentation of product development processes, including discovery, ideation, and strategic planning phases.

• Showcase examples of workflow design and optimization for product roadmap development and backlog management.

• Provide evidence of process implementation for tracking product success metrics and reporting on performance.

• Demonstrate experience in defining and refining product management methodologies within complex organizations.

📝 Enhancement Note: A strong portfolio for this role will need to go beyond just product strategy. It should include evidence of operationalizing product launches, managing cross-functional dependencies, and demonstrating how product initiatives translate into tangible business outcomes and operational efficiencies. Portfolio items should clearly articulate the "how" behind the strategy and the "what" of the impact.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Vice President-level Product Strategy role in a major financial institution in Wilmington, Delaware, the estimated annual base salary range is $180,000 - $250,000. This range is subject to adjustment based on the candidate's specific experience, qualifications, and market conditions.

Benefits:

• Comprehensive health care coverage (medical, dental, vision) to support employee well-being.

• Access to on-site health and wellness centers for convenient health services.

• A robust retirement savings plan (e.g., 401(k) with company match) to support long-term financial security.

• Backup childcare services to assist employees in managing family responsibilities.

• Tuition reimbursement programs to encourage continuous learning and professional development.

• Mental health support services, including counseling and resources.

• Financial coaching and advisory services to promote financial literacy and well-being.

• Potential for commission-based pay and/or discretionary incentive compensation (equity or cash) based on role eligibility and individual performance.

Working Hours: Standard full-time hours are expected, typically around 40 hours per week. While the role is on-site, there may be flexibility for occasional remote work or adjusted schedules, particularly for critical project deadlines, subject to team and management approval.

📝 Enhancement Note: The salary estimate is based on data for similar VP-level Product Strategy roles in major financial services firms in the Delaware region, considering the complexity and strategic nature of the position. Benefits are derived from the provided text and common offerings for large corporations in the financial sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking & Investment)

Company Size: JPMorgan Chase & Co. is a global financial services firm with over 240,000 employees worldwide, indicating a large, complex, and highly regulated environment. This size implies extensive resources, established processes, and significant opportunities for cross-functional collaboration and impact.

Founded: 2004 (current entity formed from mergers, with roots tracing back to 1799). This long history signifies stability, deep industry expertise, and a culture that has evolved to meet changing market dynamics.

Team Structure:

• The role operates within the Consumer & Community Banking (CCB) division, specifically within the Digital team. This team is dedicated to creating innovative, industry-leading digital products and experiences.

• The Product Strategy VP will likely lead a sub-team or function within the broader product management group, reporting to a senior executive (e.g., Head of Product for Connected Banking or Digital).

• Close collaboration is expected with other Product Managers, engineering teams, marketing, data analytics, compliance, legal, and various Line of Business (LOB) stakeholders across card, business, and consumer banking. Methodology:

• Data-Driven Decision Making: The team emphasizes maximizing value from experiences and data, suggesting a strong reliance on analytics, A/B testing, and performance metrics to guide product development and strategy.

• Customer-Centric Innovation: The core mission is to create products that delight customers and help them manage their financial lives, indicating a focus on user experience and customer needs.

• Agile & Iterative Development: While not explicitly stated, large digital product teams in financial services typically employ agile methodologies to foster innovation and adapt to market changes.

• Risk & Compliance Focus: Operating within a regulated industry, adherence to firm-wide data sharing principles (security, customer control, privacy) and regulatory requirements is paramount.

Company Website: https://www.jpmorganchase.com/

📝 Enhancement Note: The company context highlights a large, established, and regulated environment, which implies a need for robust operational processes, strong stakeholder management, and a deep understanding of compliance. For operations professionals, this means aligning product strategies with operational capabilities and regulatory constraints.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior leadership position within Product Strategy, equivalent to a Vice President. It requires a blend of strategic foresight, deep product management expertise, and the ability to influence and lead across a complex organization. The scope involves driving growth for a critical digital banking segment.

Reporting Structure: The Product Strategy VP will report to a senior leader within the Consumer & Community Banking Digital organization. They will manage a team of product professionals and work closely with peer Product Managers and engineering leads.

Operations Impact: This role has a direct impact on revenue generation and customer acquisition/retention through the strategic development of Connected Banking products. Success will be measured by the growth in customer engagement, adoption of digital features, and ultimately, the financial performance of the Connected Banking portfolio. The role requires translating strategic product goals into actionable operational plans that drive these outcomes.

Growth Opportunities:

• Leadership Advancement: Potential to move into more senior executive product leadership roles within the CCB division or other business units, overseeing larger product portfolios or strategic initiatives.

• Specialization & Expertise: Deepen expertise in digital banking, fintech innovation, and data-driven product strategy within a leading financial institution.

• Cross-Functional Mobility: Opportunities to transition into broader GTM strategy, digital transformation, or business leadership roles leveraging a strong understanding of product and customer needs.

• Mentorship & Development: Access to leadership development programs, executive mentorship, and opportunities to mentor junior product managers and operations professionals.

📝 Enhancement Note: The growth analysis emphasizes leadership potential and specialized skill development. For operations professionals, this role offers a unique perspective on how product strategy directly influences GTM operations, sales enablement, and customer success initiatives.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office environment within JPMorgan Chase's corporate facilities. The emphasis on collaboration suggests a workspace designed to facilitate team interaction.

Office Location(s): The primary location is Wilmington, Delaware, at 301 N Walnut St. JPMorgan Chase also has significant operations in other major hubs, which may involve occasional travel for key meetings or strategic sessions.

Workspace Context:

• Collaborative Environment: The role requires frequent interaction with diverse teams, suggesting an open or semi-open office layout designed to encourage spontaneous discussions and cross-functional teamwork.

• Technology & Tools: Access to enterprise-grade technology, including robust collaboration platforms, advanced analytics tools, and secure internal systems necessary for product development and strategic planning.

• Team Interaction: Daily opportunities to engage with product managers, engineers, designers, marketing specialists, and business stakeholders, fostering a dynamic and fast-paced work environment.

Work Schedule: A standard full-time schedule is expected, with the understanding that work in product strategy, especially during critical launch phases or strategic planning periods, may require extended hours. The on-site nature promotes in-person collaboration and team cohesion.

📝 Enhancement Note: The on-site requirement in a large corporate setting suggests a structured but collaborative work environment. Operations professionals should be prepared for a professional atmosphere that values in-person teamwork and adherence to corporate standards.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Talent Acquisition will conduct an initial review of applications and conduct a brief screening call to assess basic qualifications and interest.

• Hiring Manager Interview: A detailed discussion with the hiring manager to delve into experience, strategic thinking, leadership capabilities, and alignment with the role's core responsibilities. Expect questions about past product successes and challenges.

• Panel Interviews: Multiple interviews with peers, cross-functional partners (e.g., engineering leads, marketing directors, LOB representatives), and potentially senior leaders. These sessions will assess collaboration skills, problem-solving abilities, and how you approach product strategy within a complex organization.

• Case Study/Presentation: A common step for senior product roles. Candidates may be asked to prepare a strategic presentation on a given topic (e.g., a market opportunity, a product challenge) or present a case study from their portfolio demonstrating their approach to product strategy and execution.

• Final Round: Discussions with very senior leadership to assess overall fit, strategic vision, and potential impact on the business.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the business outcomes and customer value generated by your product strategies. Quantify results with metrics whenever possible (e.g., revenue growth, customer acquisition, engagement lift, cost reduction).

• Showcase Process: Detail your methodology for product strategy development, market research, roadmap planning, and backlog management. Explain how you achieved results.

• Highlight Collaboration: Provide examples of successful cross-functional collaboration, stakeholder management, and how you navigated complex organizational dynamics.

• Tailor to the Role: Emphasize experience relevant to "Connected Banking Growth," digital financial products, and driving innovation within large financial institutions.

• Structure Effectively: Organize your portfolio logically, perhaps by product lifecycle phase, strategic initiative, or business outcome. Be prepared to walk through key examples concisely.

Challenge Preparation:

• Strategic Thinking: Prepare to discuss market trends, competitive landscapes, and how you would identify and capitalize on growth opportunities in the digital banking space.

• Problem-Solving: Be ready to analyze hypothetical or real-world product challenges and propose data-driven solutions, considering operational feasibility and stakeholder alignment.

• Data Interpretation: Practice articulating insights derived from data and how you would translate them into actionable product strategies and operational plans.

• Stakeholder Management: Prepare examples of how you have managed competing priorities, influenced stakeholders, and driven consensus in complex environments.

📝 Enhancement Note: The interview process emphasizes strategic thinking, collaboration, and demonstrable impact. Operations candidates should be prepared to frame their experience in terms of how they support product strategy execution, enable GTM readiness, and measure product-driven operational outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Tools like Jira, Confluence, Aha!, Productboard for backlog management, roadmapping, and documentation.

• Collaboration Suites: Microsoft 365 (Teams, SharePoint, Word, Excel, PowerPoint) or Google Workspace for daily communication, document creation, and collaboration.

• Data Analysis & Visualization: SQL, Tableau, Power BI, Looker, or similar tools for querying databases, analyzing product performance data, and creating dashboards.

• CRM Systems: While not directly managed, an understanding of how CRM data (e.g., Salesforce) informs customer insights and product strategy is beneficial.

Analytics & Reporting:

• Web/App Analytics: Tools such as Adobe Analytics or Google Analytics for tracking user behavior, feature adoption, and campaign performance.

• Business Intelligence (BI) Tools: Enterprise BI platforms for comprehensive reporting and dashboarding on key business and product metrics.

• Financial Reporting Tools: Internal JPMC systems for tracking financial performance, cost management, and ROI analysis.

CRM & Automation:

• Marketing Automation: Experience with platforms like Marketo or Salesforce Marketing Cloud may be relevant for understanding how product features are communicated and adopted.

• Integration Platforms: Familiarity with how different systems (CRM, data warehouses, product tools) integrate to provide a cohesive view of customer and product data.

📝 Enhancement Note: This role requires a strong command of product management tools and a solid understanding of data analytics and BI platforms. Proficiency in these areas is crucial for defining metrics, tracking performance, and driving data-informed product decisions, which directly support operational efficiency and GTM effectiveness.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A deep commitment to understanding and serving customer needs, ensuring that all product strategies and operational decisions prioritize customer value and experience.

• Data-Driven: