Product Designer (UX/UI) - 12 Month FTC

Lloyds Banking Group
Full-time£61k-68k/year (GBP)Bristol, United Kingdom

📍 Job Overview

Job Title: Product Designer (UX/UI) - 12 Month FTC

Company: Lloyds Banking Group

Location: Bristol, United Kingdom

Job Type: Full-Time, Temporary

Category: Product Design / UX/UI Design

Date Posted: June 02, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (2 days in office/week)

🚀 Role Summary

  • This role focuses on designing user-centric mobile experiences, with a secondary focus on web and browser journeys, within a collaborative product, design, and engineering team.

  • The Product Designer will be responsible for delivering high-quality visual and interaction design across a mobile-first application, ensuring a cohesive end-to-end user journey.

  • Key responsibilities include crafting wireframes, journey maps, prototypes, and delivery-ready screens, leveraging an established design system.

  • This position requires a strong understanding of user needs, business requirements, and the ability to advocate for customer inclusion and accessibility in all design outputs.

📝 Enhancement Note: While the job title is Product Designer (UX/UI), the core responsibilities and required skills strongly indicate a specialized role within a product development team, emphasizing user experience and interface design for digital products, particularly mobile applications. The "FTC" (Fixed-Term Contract) designation is crucial for candidates to note regarding employment duration.

📈 Primary Responsibilities

  • Deliver high-quality visual and interaction design across the mobile application, ensuring a seamless and intuitive user experience.

  • Skillfully craft end-to-end user experiences through wireframing, journey mapping, prototyping, and creating delivery-ready screens.

  • Balance business requirements with user needs, using evidence and rationale from user research to align stakeholders and advocate for customer-centric solutions.

  • Bring designs to life at various fidelity levels using prototyping software, with a primary focus on Figma.

  • Work confidently within an established central design system, creatively using components to optimize content and UI elements on screen.

  • Adapt designs to technical constraints of different platforms while providing guidance to ensure the best possible end-user experience.

  • Deliver finalized designs in Figma, annotated and ready for development, and collaborate closely with developers and engineers for successful implementation and launch.

  • Continually iterate and improve designs and experiences based on regular performance data and customer feedback.

  • Advocate for customer inclusion and accessibility, ensuring designs cater to users of diverse ages, backgrounds, and technical abilities.

📝 Enhancement Note: The responsibilities clearly outline a hands-on design role. The emphasis on "mobile-first," "end-to-end user experience," and "collaboration with developers" highlights the need for a designer who can not only conceptualize but also execute and see designs through to live product. The mention of "performance data and customer feedback" suggests a data-informed design approach.

🎓 Skills & Qualifications

Education: While no specific degree is mentioned, a strong portfolio demonstrating relevant experience is paramount. Candidates with degrees in Design, Human-Computer Interaction, Computer Science, or related fields may have an advantage.

Experience: Demonstrable experience across User Experience (UX) and Visual Design, with a preference for mobile app design experience. Experience in complex industries like financial services is a plus.

Required Skills:

  • Demonstrable experience across User Experience (UX) and Visual Design.

  • Proven digital design experience, preferably mobile app design.

  • Strong Figma skills.

  • Excellent prototyping skills for digital experiences in both low and high fidelity, understandable by internal customers and development teams.

  • Comfort working within and extending existing design systems.

  • Ability to interpret data and insights from quantitative and qualitative research to inform the design process.

  • Collaborative mindset to work closely and quickly with a multi-disciplinary team.

  • Strong ability to see designs through to delivery, communicating effectively with developers.

  • Strong advocacy of customer inclusivity and accessibility. Preferred Skills:

  • Experience in the financial services industry or a similar complex industry.

  • Familiarity with A/B testing and other methods for performance data analysis.

  • Understanding of agile development methodologies.

📝 Enhancement Note: The requirements are specific and lean heavily on practical design skills and tool proficiency. The emphasis on Figma, prototyping, and design systems indicates a need for a designer who is proficient with modern design workflows. The mention of "complex landscape" and "financial services" suggests that understanding regulatory environments and user trust is beneficial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A strong portfolio showcasing end-to-end product design projects, with a clear emphasis on mobile applications.

  • Detailed case studies demonstrating the design process, from problem identification and user research through to wireframing, prototyping, visual design, and final delivery.

  • Examples of how user needs and business requirements were balanced, supported by data and rationale.

  • Visuals of interactive prototypes created for user testing and stakeholder presentations.

  • Prototypes and final screens that highlight the application of an established design system and component usage.

  • Demonstrations of inclusive and accessible design principles applied to projects. Process Documentation:

  • Case studies should clearly articulate the design methodology used, including specific tools and techniques.

  • Evidence of how user research, usability testing, and performance data were incorporated into design iterations.

  • Examples of collaboration with cross-functional teams (developers, researchers, product managers) and how design feedback was integrated.

  • Documentation of how technical constraints were navigated and how designs were adapted for development.

📝 Enhancement Note: For a Product Designer role, a robust portfolio is non-negotiable. The emphasis should be on showcasing the process and impact, not just the final visual output. Candidates should be prepared to walk through their Figma files and explain their design decisions with data and user insights as justification.

💵 Compensation & Benefits

Salary Range: £61,344 - £68,160 per annum.

Benefits:

  • A generous pension contribution of up to 15%.

  • An annual performance-related bonus.

  • Share schemes, including free shares.

  • Benefits that can be adapted to individual lifestyles, such as discounted shopping.

  • 30 days of holiday per year, in addition to bank holidays.

  • A range of wellbeing initiatives.

  • Generous parental leave policies.

Working Hours: Full-time, with a hybrid working pattern requiring at least two days per week in the Bristol office (approximately 40% of time). The standard working week is approximately 40 hours.

📝 Enhancement Note: The salary range is competitive for a mid-level Product Designer in the UK. The hybrid model specifies a minimum office presence, which is important for candidates assessing their preferred work environment. The benefits package is comprehensive and aligns with large corporate offerings.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services. Lloyds Banking Group is one of the UK's largest financial institutions, offering a wide range of banking and financial services. This context implies a need for design that prioritizes security, trust, compliance, and user accessibility within a regulated environment.

Company Size: Large Enterprise (typically 10,000+ employees). This means a structured environment with established processes, potentially a matrixed organizational structure, and opportunities for specialized roles.

Founded: 2009 (Lloyds Banking Group as it exists today). The company has a long history through its constituent banks, indicating a blend of tradition and modern innovation.

Team Structure: The role is part of a team of designers, researchers, content specialists, and data analysts. This suggests a multidisciplinary, agile product development team structure focused on delivering user-centered experiences. The designer will likely report into a Design Lead or Product Design Manager.

Methodology: The team operates within a hybrid working model, indicating a blend of in-office collaboration and remote flexibility. The emphasis on user research, data analysis, and iterative design suggests an agile or lean UX methodology.

Company Website: https://www.lloydsbankinggroup.com/

📝 Enhancement Note: Working within a large financial institution like Lloyds Banking Group means adherence to strict brand guidelines, security protocols, and accessibility standards. Designers must be comfortable navigating these constraints while still delivering innovative and user-friendly solutions. The "mobile-first" approach indicates a strategic prioritization of digital channels.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer (UX/UI). It requires demonstrable experience and the ability to work autonomously within a team, taking ownership of design outputs. The "12 Month FTC" nature might offer intensive experience but without the long-term career progression typically found in permanent roles.

Reporting Structure: The Product Designer will be part of a multidisciplinary team and will likely report to a Product Design Manager or Lead Designer. They will collaborate closely with Product Managers, UX Researchers, Content Specialists, Data Analysts, and Software Engineers.

Operations Impact: The Product Designer's impact is directly on the user experience of the Lloyds Banking Group's mobile applications, influencing customer engagement, satisfaction, and adoption. By delivering high-quality, user-centered designs, they contribute to customer retention, operational efficiency (through intuitive interfaces), and the overall success of digital products.

Growth Opportunities:

  • Skill Development: Opportunity to deepen expertise in mobile-first design, Figma, design systems, and inclusive design within a large-scale, regulated environment.

  • Cross-functional Exposure: Gain experience working closely with a diverse product development team, understanding different perspectives and workflows.

  • Project Breadth: Contribute to significant features or improvements within a widely used banking application, offering tangible impact.

  • Potential for Permanent Role: While a fixed-term contract, strong performance could lead to opportunities for permanent positions within Lloyds Banking Group, depending on business needs and availability.

📝 Enhancement Note: The FTC nature of the role means growth will primarily be through skill acquisition and project experience rather than a defined linear career path within the organization during the contract term. However, the exposure to a large enterprise and complex product challenges is valuable.

🌐 Work Environment

Office Type: The role is hybrid, requiring a minimum of two days per week at the Bristol Harbourside office. This indicates a modern office environment designed to facilitate collaboration, team meetings, and focused work.

Office Location(s): Bristol Harbourside, United Kingdom. This is a well-known area in Bristol, suggesting a potentially vibrant and accessible office location.

Workspace Context:

  • Collaborative Environment: The hybrid model and team structure emphasize collaboration. Expect opportunities for brainstorming sessions, design critiques, and cross-functional workshops.

  • Tools and Technology: Access to standard office technology, as well as specialized design software like Figma, and potentially other collaboration tools.

  • Team Interaction: Regular interaction with designers, researchers, product managers, and engineers, fostering a dynamic and communicative work atmosphere.

Work Schedule: Full-time, approximately 40 hours per week. The hybrid arrangement offers flexibility in terms of where work is performed, but adherence to core working hours and team availability is expected.

📝 Enhancement Note: The hybrid component is a key aspect of the work environment. Candidates should be comfortable commuting to Bristol and working collaboratively in an office setting for a portion of their week. The emphasis on collaboration suggests an open-plan or team-based office layout.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Likely a review of CV and portfolio by a recruiter or hiring manager to assess suitability and experience.

  • Portfolio Review & Technical Interview: A session where the candidate presents their portfolio, discussing their design process, problem-solving skills, and specific project examples. This will likely involve technical questions about UX/UI principles, Figma, and design systems.

  • Team/Stakeholder Interviews: Interviews with members of the product, design, and engineering teams to assess cultural fit, collaboration skills, and ability to articulate design rationale.

  • Final Interview: Potentially with a senior leader to discuss overall fit and career aspirations.

Portfolio Review Tips:

  • Highlight Mobile-First: Ensure your portfolio prominently features mobile app design projects, showcasing your understanding of mobile UI patterns and user flows.

  • Showcase the Process: For each project, clearly articulate the problem, your role, the design process (research, ideation, prototyping, testing), your design decisions, and the outcome/impact. Use visuals to support your narrative.

  • Figma Proficiency: Be prepared to demonstrate your Figma skills, perhaps by walking through a file, explaining your component usage, or discussing your workflow.

  • Design System Experience: Detail your experience working with and contributing to design systems. Explain how you leverage existing components and when/how you extend them.

  • Accessibility & Inclusivity: Dedicate specific examples or sections to how you incorporate accessibility and inclusive design principles.

  • Data-Informed Design: If possible, show how you've used data (user research, analytics, A/B testing) to inform your design decisions and measure success.

Challenge Preparation:

  • Design Exercise: Be prepared for a take-home design challenge or an in-interview design exercise. This will likely involve solving a specific UX/UI problem related to a banking application.

  • Focus on Structure: For any exercise, focus on a clear, structured approach: understanding the brief, defining the problem, outlining assumptions, proposing a solution, and justifying your decisions.

  • Figma & Prototyping: Practice creating a high-fidelity prototype within a time limit, demonstrating your ability to work efficiently.

  • Presentation: Rehearse how you will present your solution, focusing on clarity, conciseness, and addressing the key requirements of the challenge.

📝 Enhancement Note: For a Product Designer role at a large institution, the interview process will be rigorous. The portfolio is the primary screening tool, so it must be polished, comprehensive, and directly relevant. Be ready to defend your design choices with evidence and demonstrate your ability to collaborate and communicate effectively.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Essential for UI design, wireframing, prototyping, and collaboration. Candidates must have strong proficiency.

  • Prototyping Software: While Figma is primary, familiarity with other prototyping tools may be beneficial.

  • Design Systems: Experience working with and contributing to established design systems is critical.

Analytics & Reporting:

  • User Research Tools: Familiarity with tools used for qualitative research (e.g., user interviews, usability testing platforms).

  • Data Interpretation Tools: Understanding how to interpret data from analytics platforms (e.g., Google Analytics, Adobe Analytics) and performance metrics to inform design decisions.

CRM & Automation: While not directly a designer's tool, understanding how user journeys and data flow through CRM systems and automation platforms can provide valuable context for designing integrated experiences.

📝 Enhancement Note: Figma is explicitly called out as the primary tool. Candidates should be able to demonstrate advanced skills in Figma, including its collaboration features, component libraries, and prototyping capabilities. Understanding the broader tech stack, including analytics and potentially CRM, provides context for how designs impact business outcomes.

👥 Team Culture & Values

Operations Values:

  • Customer Focus: A strong emphasis on understanding and serving customer needs, ensuring designs are user-centric, inclusive, and accessible.

  • Collaboration: Working effectively within a multidisciplinary team, fostering open communication and shared ownership of product development.

  • Data-Driven Decisions: Utilizing performance data and user research insights to inform design choices and measure impact.

  • Continuous Improvement: An iterative approach to design, always looking for ways to enhance user experiences based on feedback and performance.

  • Inclusivity & Accessibility: A commitment to creating products that can be used by everyone, regardless of age, background, or ability.

Collaboration Style:

  • Agile & Iterative: Working in short cycles, with frequent feedback loops and adaptations based on testing and data.

  • Cross-functional Integration: Close working relationships with Product Managers, UX Researchers, Content Designers, Data Analysts, and Developers to ensure a holistic product development process.

  • Open Communication: Encouraging constructive feedback, design critiques, and transparent discussions to achieve the best outcomes.

📝 Enhancement Note: Lloyds Banking Group's stated values likely include integrity, fairness, and helping Britain prosper. For this role, the emphasis on customer inclusion, accessibility, and data-informed decisions are critical cultural aspects for a Product Designer. The collaborative, agile environment suggests a dynamic and communicative team.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing Stakeholder Needs: Navigating diverse stakeholder requirements and business objectives while advocating for user-centric design.

  • Technical Constraints: Designing within the technical limitations of existing platforms and development capabilities.

  • Complex Industry Landscape: Designing for a regulated financial services environment, which requires attention to security, compliance, and user trust.

  • Mobile-First Execution: Ensuring a high-fidelity, engaging mobile experience while also supporting web interfaces.

  • Fixed-Term Contract: Adapting quickly to a new team and project within a defined contract period.

Learning & Development Opportunities:

  • Deepen Mobile UX Expertise: Gain extensive experience designing for mobile applications in a large-scale enterprise context.

  • Design System Mastery: Further develop skills in leveraging and contributing to robust design systems.

  • Financial Services Design: Acquire specialized knowledge in designing for the financial sector, understanding its unique challenges and user expectations.

  • Cross-Functional Collaboration: Enhance skills in working effectively with product management, engineering, and data teams.

  • Agile & Hybrid Workflows: Refine practices within agile development and hybrid working environments.

📝 Enhancement Note: The challenges are typical for a designer in a large, established organization. The growth opportunities are significant, particularly in specialized areas like financial services design and large-scale design systems, even within a fixed-term contract.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your negotiation, rationale, and user advocacy skills.)

  • "Walk us through a complex mobile app feature you designed. What was the problem, your process, the key design decisions, and the impact?" (Prepare a detailed case study from your portfolio, emphasizing the mobile-first aspect.)

  • "How do you ensure your designs are accessible and inclusive for a broad range of users?" (Be ready to discuss specific techniques, tools, and your design philosophy.)

  • "Imagine you're given a set of user research findings and performance data for a feature. How would you use this information to iterate on an existing design?" (Demonstrate your analytical and data-informed design approach.) Company & Culture Questions:

  • "What interests you about working for Lloyds Banking Group and specifically in the financial services industry?" (Research LBG's purpose and values. Connect your skills to their mission.)

  • "How do you approach working within an established design system, and what are your thoughts on contributing to its evolution?" (Show your respect for existing frameworks while demonstrating initiative.)

  • "Describe your experience working in a hybrid environment and collaborating with remote and in-office team members." (Highlight your communication and collaboration strategies.) Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.

  • Focus on Figma: Be prepared to show your Figma files, explain your workflow, and discuss your use of components, auto layout, and prototyping features.

  • Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improvement in conversion rates, reduction in support queries, positive user feedback).

  • Show, Don't Just Tell: Use visuals (screenshots, prototypes, user flows) extensively to illustrate your points.

  • Be Concise: Given the time constraints of an interview, be clear and to the point. Practice your presentation to ensure you cover key areas efficiently.

📝 Enhancement Note: The interview process will heavily scrutinize your portfolio and your ability to articulate your design thinking. Preparation should include practicing your portfolio walkthrough, anticipating questions about your process, and demonstrating your enthusiasm for the financial services industry and LBG's specific context.

📌 Application Steps

To apply for this Product Designer position:

  • Submit your application through the provided link on the Lloyds Banking Group careers portal.

  • Portfolio Customization: Tailor your resume and portfolio to highlight your most relevant mobile app design projects, Figma proficiency, and experience with design systems. Prioritize projects that demonstrate your ability to balance user needs with business requirements.

  • Resume Optimization: Ensure your resume clearly outlines your years of experience, key skills (UX/UI, Figma, prototyping, mobile design), and achievements. Use keywords from the job description.

  • Interview Preparation: Practice presenting your portfolio, focusing on clear storytelling for each case study. Prepare to discuss your design process, problem-solving approach, and how you incorporate user research and data.

  • Company Research: Familiarize yourself with Lloyds Banking Group's purpose, values, and their digital strategy, particularly regarding their mobile offerings. Understand the context of the financial services industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Proven experience in UX and Visual Design, specifically for mobile apps, with expert-level Figma and prototyping skills. Ability to work within complex industries like financial services and a strong commitment to customer inclusivity.