Product Designer (UX) Intern

📍 Job Overview

Job Title: Product Designer (UX) Intern

Company: ING

Location: HBP (Amsterdam - Haarlerbergpark), Netherlands

Job Type: PART_TIME, INTERN

Category: Product Design / UX/UI Design

Date Posted: 2026-06-24

Experience Level: 0-2 years (Internship)

Remote Status: Hybrid

🚀 Role Summary

• This internship focuses on designing exceptional user experiences for ING's InfraPort Application, specifically its Data Management Tool (DMS).

• The role involves translating complex analyst needs into intuitive interfaces, encompassing wireframes, prototypes, and high-fidelity UI designs.

• Collaboration is key, with close interaction expected between the intern, Product Managers, Engineers, and Data Analysts to ensure usability and technical feasibility.

• The intern will contribute to visual and graphic design aspects, including UI polish, iconography, and dashboard aesthetics, supporting the overall product visuals.

• This position offers exposure to sophisticated data landscapes, API offerings, and cloud infrastructure, providing hands-on experience in a data-driven banking environment.

📝 Enhancement Note: While the raw job title is "Product Designer (UX) Intern," the description heavily emphasizes UX/UI design responsibilities within a data management and infrastructure context. Therefore, the category has been refined to "Product Design / UX/UI Design" to better reflect the core functions and to integrate relevant operations industry keywords where applicable for a broader understanding of the role's impact on data processes.

📈 Primary Responsibilities

• Design and develop best-in-class user experiences for the Data Management Tool (DMS), prioritizing clarity, efficiency, and user trust.

• Create detailed user flows, wireframes, interactive prototypes, and high-fidelity UI designs to effectively communicate design concepts.

• Collaborate cross-functionally with Product Managers, Engineers, and Data Analysts to gather requirements, iterate on designs, and ensure technical feasibility.

• Support visual/graphic design tasks, including UI polish, iconography development, and the creation of compelling dashboards and product visuals.

• Contribute to the understanding and translation of complex analyst needs into user-friendly and intuitive interface solutions.

• Assist in user research and testing activities to validate design decisions and gather feedback for iterative improvements.

• Engage with the broader InfraPort team to understand the data broker's role and the API offering's impact on the bank's infrastructure.

📝 Enhancement Note: The primary responsibilities have been expanded to detail the typical workflow and expectations for a UX/UI intern in a product development setting, focusing on design deliverables, collaboration, and user-centric methodologies. This aligns with standard industry practices for such roles.

🎓 Skills & Qualifications

Education:

• Must be enrolled in a Bachelor's degree program at a Dutch university or an EU university (for EU passport holders).

• Background in Design (e.g., UX/UI, Graphic Design, Interaction Design), Computer Science, or a related field is highly beneficial. Experience:

• 0-2 years of experience in design roles, with a focus on UX/UI principles, is expected for an internship.

• Prior experience or demonstrated interest in data management, cloud infrastructure, or banking technology is a plus. Required Skills:

• User-centric Mindset: Proven ability to understand and translate user needs into effective UX flows and user interfaces.

• Design Proficiency: Skills in creating wireframes, prototypes, and high-fidelity UI designs using industry-standard tools.

• Collaboration: Strong ability to work effectively with Product Managers, Engineers, and Data Analysts in a team environment.

• Communication: Clear verbal and written communication skills to articulate design concepts and feedback.

• Proactiveness & Initiative: Ability to act autonomously, identify opportunities for improvement, and take ownership of tasks.

• Technical Savvy: Basic understanding of how software functions, including concepts like APIs, data pipelines, and performance constraints.

Preferred Skills:

• Visual/Graphic Design: Experience with UI polish, iconography, and dashboard design.

• User Research & Testing: Familiarity with methods for gathering user feedback and validating designs.

• Design Tools: Proficiency in tools such as Figma, Sketch, Adobe XD, InVision, or similar.

• Agile Methodologies: Understanding of agile development processes and how design fits within them.

• Data Visualization: Basic understanding of how to present data effectively through design.

📝 Enhancement Note: The qualifications have been structured to reflect typical internship requirements, emphasizing core design skills, collaboration, and a foundational technical understanding. The "Getting things done" and "Taking initiative" soft skills mentioned in the original description have been translated into more standard "Proactiveness & Initiative" and linked to the overall quality of design deliverables.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Case Studies: Showcase 2-3 detailed case studies demonstrating the design process from problem identification to solution implementation. This should highlight user research, ideation, wireframing, prototyping, UI design, and user testing.

• UX Flow & UI Design Examples: Include specific examples of user flows, wireframes, and high-fidelity UI mockups that illustrate clarity, efficiency, and intuitive design principles.

• Problem-Solving Demonstrations: Present how you approached and solved specific design challenges, particularly those involving translating complex requirements into user-friendly interfaces.

• Collaboration Evidence: If possible, include examples or descriptions of how you collaborated with cross-functional teams (e.g., developers, product managers) on design projects.

Process Documentation:

• Design Process Methodology: Clearly articulate your personal design process, including how you approach user research, ideation, prototyping, and iteration.

• Wireframing & Prototyping Standards: Demonstrate your ability to create clear, functional wireframes and interactive prototypes that effectively communicate the intended user experience.

• UI Design Principles: Showcase an understanding of visual design principles, including layout, typography, color theory, and iconography, as applied in your UI designs.

📝 Enhancement Note: For an internship role, the portfolio requirements are framed around demonstrating potential and understanding of the design process. The emphasis is on showcasing the journey of a design project, from problem definition to solution, rather than solely on final polished products, reflecting a learning and development focus.

💵 Compensation & Benefits

Salary Range:

• Internship allowance of 700 EUR per month, based on a 36-hour work week. Benefits:

• Internship Allowance: 700 EUR per month (based on 36 hours/week).

• Work Laptop: Provision of a personal work laptop for intern use.

• Hybrid Working: Flexibility to blend remote work for focused tasks with office presence for collaboration and co-creation.

• Personal Growth: Opportunities for continuous learning, skill development, and challenging work experiences.

• Supportive Culture: Access to a people-focused, informal, and supportive work environment.

• Innovative Colleagues: Opportunity to work alongside and learn from innovative and expert colleagues.

• Networking: A chance to build a professional network through interactions with diverse individuals within ING.

Working Hours:

• Approximately 36 hours per week, with a hybrid work arrangement allowing for a mix of remote and office-based work.

📝 Enhancement Note: The salary and benefits have been directly extracted from the provided text. The working hours have been specified as 36 hours per week, consistent with the allowance structure. The benefits have been expanded slightly to emphasize the learning and networking aspects mentioned in the original description, which are crucial for internship roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Banking & Financial Services, Technology Infrastructure

Company Size: ING is a large, multinational financial institution with a significant global presence, employing tens of thousands of people worldwide. This scale offers extensive resources, diverse career paths, and exposure to complex, enterprise-level systems.

Founded: ING was founded in 1991 through the merger of the Dutch insurance company Nationale-Nederlanden and the Dutch bank NMB Postbank. Its long history in financial services provides a stable yet evolving environment.

Team Structure:

• The InfraPort team is described as small, agile, and expert, with members located across the Netherlands, Poland, and Romania.

• This structure suggests a collaborative, cross-border team environment where individual contributions are highly visible and impactful.

• The intern will likely report to a Product Manager or a Senior Designer/Lead within this team, working closely with engineers and data analysts. Methodology:

• The team is focused on transforming infrastructure and data management through innovative approaches, including building a Data Management Tool from the ground up.

• This involves automating ETL processes, strengthening data governance, and exploring advanced capabilities like LLM-powered data handling.

• An agile methodology is implied by the "small, agile, and expert team" description, suggesting iterative development and continuous improvement.

• Data-driven decision-making is a core tenet, with the InfraPort application acting as a data broker and central nervous system for cloud infrastructure.

Company Website: https://www.ing.com/

📝 Enhancement Note: The company and team context has been synthesized from the provided description, emphasizing ING's scale, its focus on digital transformation in banking, and the specific characteristics of the InfraPort team. The description of the team as "small, agile, and expert" is a key indicator of its working culture and operational style.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship position (0-2 years experience), designed for students to gain foundational experience in Product Design, specifically UX/UI within a technology and data-focused environment. The role is geared towards learning and skill development rather than immediate operational impact.

Reporting Structure: The intern will report to a member of the InfraPort team, likely a Product Manager or a senior design lead. They will work closely with engineers and data analysts, fostering a collaborative and cross-functional learning environment.

Operations Impact: While this is an internship, the design contributions can have a direct impact on the usability and effectiveness of the InfraPort application's Data Management Tool. Well-designed interfaces lead to increased efficiency for analysts, better data governance, and smoother integration of advanced data handling capabilities, indirectly supporting data-driven decision-making across the bank.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX/UI design, wireframing, prototyping, and user-centric design principles within a corporate banking context.

• Industry Exposure: Gain invaluable experience in the financial services industry and understand the complexities of data management and cloud infrastructure in a large enterprise.

• Networking: Build professional connections with experienced designers, product managers, and engineers at ING, potentially leading to future opportunities.

• Potential Future Roles: Internships at ING have a strong track record of leading to permanent roles or participation in their International Talent Programme (traineeship), offering a clear pathway for career advancement.

📝 Enhancement Note: This section focuses on the developmental aspect of an internship. It frames the role within a broader career context, highlighting the learning potential and the specific skills and industry exposure an intern can gain, which are critical considerations for students and early-career professionals.

🌐 Work Environment

Office Type: The role is based in Amsterdam, Netherlands, at the Haarlerbergpark location (HBP). ING promotes a hybrid working model, blending focused remote work with collaborative office time. This suggests an environment that values both individual productivity and team synergy.

Office Location(s): HBP (Amsterdam - Haarlerbergpark), Amsterdam, Netherlands. This location is likely equipped with modern facilities to support hybrid work, including collaborative spaces, meeting rooms, and individual workstations.

Workspace Context:

• Collaborative Spaces: The office environment is designed to foster collaboration, co-creation, and knowledge sharing, which is crucial for design teams working on complex products.

• Technology Access: Interns will be provided with their own work laptop, ensuring they have the necessary tools to perform their duties effectively, whether at home or in the office.

• Team Interaction: The hybrid model encourages in-person interaction for brainstorming, design reviews, and team-building activities, while remote work allows for focused design tasks.

Work Schedule: The role is part-time, with a commitment of approximately 36 hours per week. The hybrid arrangement allows for flexibility in structuring the work week, balancing personal focus time with scheduled team activities and office-based collaboration.

📝 Enhancement Note: The work environment description focuses on the practical aspects of the hybrid model and the Amsterdam office location, highlighting the blend of individual work and team collaboration, which is a key characteristic of modern work environments like ING's.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and motivation letter to assess academic background, relevant skills, and enthusiasm for the role and ING.

• Portfolio Review: Candidates will be asked to present their design portfolio, showcasing relevant projects and design processes. This is a critical step to evaluate practical design skills and problem-solving abilities.

• Skills-Based Interview: Likely includes a discussion about design methodologies, user-centric approaches, collaboration experiences, and basic technical understanding.

• Behavioral/Situational Questions: Questions assessing initiative, proactiveness, collaboration, and how the candidate handles challenges, aligning with ING's core values.

• Team/Cultural Fit: An opportunity for the candidate to meet potential team members and for ING to assess cultural alignment and enthusiasm for the role.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest projects that best demonstrate your UX/UI design skills, problem-solving abilities, and understanding of user needs.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process you followed (research, ideation, design, testing), the challenges faced, and the outcome or impact.

• Highlight Process: Emphasize your design methodology and how you arrived at your solutions, not just the final visual designs. Show your thinking.

• Demonstrate User-Centricity: Explain how user needs informed your design decisions and any user research or testing conducted.

• Technical Context: Briefly explain any technical considerations or constraints you had to account for, showing your awareness of feasibility.

• Presentation Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Practice your presentation to ensure a smooth flow and clear communication.

Challenge Preparation:

• Design Thinking Practice: Be prepared to discuss how you would approach a hypothetical design problem related to data management or user interfaces, outlining your steps.

• Tool Familiarity: Be ready to discuss your experience with design tools (e.g., Figma, Sketch, Adobe XD) and your ability to adapt to new software.

• ING's Mission: Research ING's values, its digital transformation efforts, and its role in the banking industry to tailor your responses and demonstrate genuine interest.

📝 Enhancement Note: The interview and portfolio review process has been detailed to provide actionable advice for candidates. The emphasis on storytelling, process, and user-centricity in the portfolio is crucial for design roles. The preparation tips are designed to align with the specific requirements and context of this internship at ING.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision (or similar industry-standard tools for wireframing, UI design, and prototyping).

• Collaboration & Project Management: Tools like Jira, Confluence, Trello, or Asana may be used for task management and team communication.

Analytics & Reporting:

• While direct analytics tool usage might not be expected from an intern, understanding how designs impact user behavior and data interaction is important. Familiarity with dashboard concepts is beneficial. CRM & Automation:

• Not directly relevant to this design role, but understanding the broader context of data management tools and APIs is a plus.

📝 Enhancement Note: The tools and technology stack have been inferred based on standard practices for UX/UI design roles. The focus is on design software, with a nod to project management tools and the broader technical landscape (APIs, data pipelines) mentioned in the job description.

👥 Team Culture & Values

Operations Values:

• Getting Things Done: A focus on delivering high-quality results and tangible outcomes, even within an internship context.

• Taking Initiative: Encouragement for autonomous action, spotting opportunities for improvement, and proactively contributing ideas and solutions.

• User-Centricity: A fundamental commitment to understanding and prioritizing user needs in all design decisions.

• Collaboration: Valuing teamwork, open communication, and shared problem-solving across disciplines (Product, Engineering, Data).

• Curiosity & Learning: A continuous drive to stay curious, learn new skills, and explore innovative approaches.

Collaboration Style:

• Cross-Functional Integration: The team works closely with Product Managers, Engineers, and Data Analysts, indicating a highly integrated and communicative approach to product development.

• Feedback Exchange: An environment where constructive feedback is likely shared openly to refine designs and processes.

• Agile & Iterative: The "small, agile, and expert team" description suggests a dynamic and iterative collaboration style, adapting quickly to new insights and requirements.

📝 Enhancement Note: The team culture and values have been extrapolated from the "How to succeed" section and general descriptions of the team's structure and mission. These are presented as core tenets that guide the team's daily operations and interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: The primary challenge will be converting intricate data management requirements and technical concepts into simple, intuitive user experiences.

• Balancing Needs: Effectively balancing the needs of various stakeholders (analysts, engineers, product managers) while maintaining a strong user focus.

• Technical Constraints: Designing within the practical limitations of existing infrastructure, APIs, and data pipelines, requiring a blend of creativity and technical awareness.

• Rapid Learning Curve: Adapting quickly to ING's specific tools, processes, and the domain of financial infrastructure data management.

Learning & Development Opportunities:

• UX/UI Skill Enhancement: Hands-on experience in a professional setting to refine design skills, from conceptualization to high-fidelity execution.

• Industry Immersion: Gaining deep insights into the banking sector, enterprise-level technology, and the critical role of data infrastructure.

• Cross-Functional Exposure: Learning from experts in Product Management, Engineering, and Data Analysis, broadening understanding of the product development lifecycle.

• Professional Networking: Building relationships within a large, established organization that can support future career endeavors.

• Potential for Future Employment: A strong performance can lead to further opportunities within ING, such as traineeships or full-time positions.

📝 Enhancement Note: Challenges are framed around the core tasks of the role and the internship context. Growth opportunities are highlighted to emphasize the developmental value of the internship, aligning with the expectations of an intern seeking to build their career.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a user interface for a complex data management system. How would you ensure clarity and efficiency?" (Focus on your design methodology, user research, and iterative process).

• "Imagine you need to design a dashboard to visualize infrastructure data. What key elements would you include, and how would you prioritize them based on user needs?" (Showcase your understanding of data visualization and user-centric design).

• "How do you collaborate with engineers and product managers to ensure your designs are both usable and technically feasible?" (Highlight your teamwork and communication skills, and awareness of technical constraints). Company & Culture Questions:

• "What interests you about working at ING, specifically within the InfraPort team?" (Research ING's digital transformation, its role in banking, and the InfraPort's mission).

• "How do you embody ING's values like 'Getting things done' and 'Taking initiative' in your work or academic projects?" (Prepare examples that demonstrate these qualities).

• "What are your expectations from this internship in terms of learning and professional development?" (Show your eagerness to learn and grow). Portfolio Presentation Strategy:

• Start with the 'Why': Clearly articulate the problem statement and the user needs for each project.

• Walk Through Your Process: Detail your steps: research, ideation, sketching, wireframing, prototyping, UI design, and any testing. Use visuals to support your explanation.

• Highlight Your Role and Contributions: Be specific about what you did, especially in team projects.

• Explain Design Decisions: Justify your choices based on user needs, best practices, and technical considerations.

• Showcase Impact (if possible): Discuss the outcomes of your designs, even if it's user feedback or a validated concept.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges, and how you would handle specific scenarios.

📝 Enhancement Note: Interview preparation focuses on common UX/UI design questions, behavioral aspects related to ING's values, and a strategic approach to presenting the portfolio effectively. The questions are designed to prompt the candidate to showcase their thought process and alignment with the role's requirements.

📌 Application Steps

To apply for this Product Designer (UX) Intern position:

• Click the "Apply" button on the job posting and submit your application.

• Tailor Your CV: Highlight relevant coursework, design projects, and any technical skills (e.g., UX/UI software, basic understanding of APIs/data pipelines) that align with the job description.

• Craft a Compelling Motivation Letter: Clearly articulate why you are interested in this specific internship at ING, what you hope to learn, and how your skills and enthusiasm make you a strong candidate. Specifically mention your interest in data management and user experience.

• Prepare Your Portfolio: Ensure your design portfolio is polished, easily accessible (e.g., via a link), and showcases 2-3 strong case studies demonstrating your UX/UI design process and problem-solving skills.

• Research ING: Familiarize yourself with ING's mission, values, recent projects, and its approach to digital transformation and innovation in the banking sector. Understand the InfraPort's role as a data broker.

• Practice Your Presentation: Rehearse how you will present your portfolio and answer potential interview questions, focusing on clarity, enthusiasm, and your design thinking process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.