Product Designer (UX) Intern

📍 Job Overview

Job Title: Product Designer (UX) Intern

Company: ING

Location: HBP (Amsterdam - Haarlerbergpark), Netherlands

Job Type: Part-Time, Intern

Category: UX/Product Design Operations

Date Posted: 2026-06-24

Experience Level: 0-2 Years (Internship)

Remote Status: Hybrid

🚀 Role Summary

• This internship focuses on designing exceptional user experiences for ING's InfraPort Application and its Data Management Tool (DMS).

• You will translate complex data management needs into intuitive and user-friendly interfaces, bridging the gap between technical infrastructure and user interaction.

• The role involves close collaboration with Product Managers, Engineers, and Data Analysts to ensure designs are both usable and technically feasible within a fast-paced, agile environment.

• You will gain exposure to sophisticated data landscapes, API offerings, and the development of advanced data handling capabilities, including ETL automation and LLM integration.

📝 Enhancement Note: While the title is "Product Designer (UX) Intern," the responsibilities and context suggest a strong intersection with operations, particularly in how design supports data management, infrastructure data brokerage, and the operational efficiency of the bank's internal systems. The role will require understanding operational workflows and user needs within a banking technology context.

📈 Primary Responsibilities

• Design a best-in-class user experience for the Data Management Tool (DMS), prioritizing clarity, efficiency, and user trust.

• Develop intuitive interfaces, including detailed wireframes, interactive prototypes, and high-fidelity UI designs, to effectively represent analyst needs and data flows.

• Collaborate closely with Product Managers, Engineers, and Data Analysts to ensure designs meet usability standards and are technically feasible within the existing infrastructure.

• Support visual and graphic design tasks as needed, such as UI polish, iconography creation, dashboard visualizations, and other product-related visuals to enhance user comprehension.

• Contribute to the design and development of a new Data Management Tool that automates ETL processes and strengthens data governance.

• Assist in the conceptualization and design of user interfaces for advanced capabilities, potentially including LLM-powered data handling features.

📝 Enhancement Note: The responsibilities highlight a critical operational function: enabling efficient and trustworthy data management through user-centered design. This involves understanding the underlying data pipelines and infrastructure to create effective interfaces for internal users.

🎓 Skills & Qualifications

Education:

• Must be currently enrolled in a Dutch university or an EU university (for EU passport holders).

• Bachelor's degree level of study (or equivalent). Experience:

• 0-2 years of experience, relevant to an internship role. Previous exposure to UX/UI design principles is beneficial. Required Skills:

• User-Centric Mindset: Proven ability to understand and translate user needs into effective UX flows and user interfaces.

• Strong Collaboration: Demonstrated ability to work effectively with cross-functional teams including Product Managers, Engineers, and Data Analysts.

• Technical Savvy: Basic understanding of how software operates behind the scenes, including concepts like APIs, data pipelines, and performance constraints.

• Initiative & Autonomy: Ability to act independently, identify opportunities for improvement, and take ownership of tasks.

• Results-Oriented: Commitment to delivering high-quality results and a proactive approach to tasks.

Preferred Skills:

• UX Design: Proficiency in UX design principles, user research, and information architecture.

• UI Design: Experience with creating visually appealing and functional user interfaces.

• Wireframing & Prototyping: Skill in using tools to create wireframes and interactive prototypes (e.g., Figma, Sketch, Adobe XD).

• Visual/Graphic Design: Ability to contribute to visual design elements, including UI polish and iconography.

• Data Visualization: Familiarity with designing effective dashboards and data visualizations.

• Agile Methodologies: Understanding of agile development processes and how design fits within them.

📝 Enhancement Note: The "Tech Savvy" requirement is crucial for this role, indicating that candidates need to understand the operational context of data infrastructure and APIs to design effective solutions, not just focus on aesthetics.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 projects that demonstrate your UX/UI design process from concept to completion.

• Include projects that highlight your ability to translate complex requirements into user-friendly interfaces, ideally related to data, dashboards, or internal tools.

• Projects should emphasize the user's journey, problem identification, proposed solutions, and the final design outcome.

• Demonstrate your collaboration skills by describing your interaction with stakeholders (e.g., Product Managers, Engineers) during the design process.

• Detail your understanding of technical constraints and how they influenced your design decisions. Process Documentation:

• Clearly articulate your design process, including user research methodologies, ideation techniques, wireframing, prototyping, and user testing phases.

• Provide examples of how you iterated on designs based on feedback from users or technical teams.

• Explain how you ensured the final design met usability goals and business objectives.

• Document the tools and software used throughout your design process.

📝 Enhancement Note: For an internship, the portfolio should focus on demonstrating potential and understanding of the design process rather than solely on extensive project experience. Emphasis should be on how the candidate approaches problem-solving and user-centric design within technical contexts.

💵 Compensation & Benefits

Salary Range:

• Internship allowance of 700 EUR per month, based on a 36-hour work week. Benefits:

• Internship allowance: 700 EUR per month (based on 36 hours/week).

• Work laptop provided for the duration of the internship.

• Hybrid working model, allowing for a balance between office collaboration and remote focus.

• Opportunities for personal growth and challenging work experiences.

• Supportive and informal work culture with a focus on people.

• Exposure to an innovative and fun working environment with expert colleagues. Working Hours:

• Part-time, with a standard of 36 hours per week. The hybrid model allows for flexibility in scheduling between home and office.

📝 Enhancement Note: The internship allowance of 700 EUR is a standard rate for many internships in the Netherlands, particularly for university students. This is a fixed monthly amount, not an hourly rate.

🎯 Team & Company Context

🏢 Company Culture

Industry: Banking & Financial Services, Technology Infrastructure. ING is a global financial institution undergoing significant digital transformation.

Company Size: Large Enterprise (ING is a global bank with tens of thousands of employees worldwide). This implies structured processes, significant resources, and opportunities for large-scale impact.

Founded: 1991 (merger of NMB Postbank Groep and Postbank). ING has a long history rooted in financial services, now heavily invested in modernizing its technological and data infrastructure.

Team Structure:

• The InfraPort team is small, agile, and expert, operating across the Netherlands, Poland, and Romania.

• This intern will likely be part of a core team focused on the Data Management Tool (DMS) and InfraPort's API offering.

• Collaboration is key, with close interaction expected between Product Managers, Engineers, and Data Analysts. Methodology:

• The team operates with an agile methodology, emphasizing rapid iteration and continuous improvement.

• There's a focus on building a Data Management Tool from the ground up, indicating a startup-like approach within a large organization.

• Automation of ETL processes and the utilization of advanced capabilities like LLM-powered data handling are core to their strategy.

Company Website: https://www.ing.com/

📝 Enhancement Note: The "small, agile, and expert team" structure suggests that interns will be given meaningful responsibilities and have direct access to experienced professionals, fostering a steep learning curve. The hybrid nature of the team (across countries) underscores the importance of digital collaboration tools and clear communication.

📈 Career & Growth Analysis

Operations Career Level: Intern. This role is designed for individuals early in their career, providing foundational experience in UX/Product Design within a corporate banking technology context.

Reporting Structure: The intern will report to a manager or lead within the InfraPort team, likely a Product Manager or Senior UX Designer, with direct mentorship from experienced team members.

Operations Impact: While an intern, the focus is on contributing to the design of critical internal tools that underpin the bank's data infrastructure. Successful