Product Designer (UI/UX, HCI, JIRA)

📍 Job Overview

Job Title: Product Designer (UI/UX, HCI, JIRA)

Company: MicroHealth, LLC

Location: Vienna, Virginia, United States

Job Type: FULL_TIME

Category: Product Design / UI/UX

Date Posted: 2026-09-16

Experience Level: 2-5 Years

Remote Status: Remote OK

🚀 Role Summary

• Lead the visual and interaction design for MicroHealth's digital products, ensuring user-centered solutions that align with product and business objectives.

• Translate complex design concepts into actionable, well-scoped work packages (epics, stories, tasks) utilizing Jira for Agile delivery.

• Collaborate closely with engineering teams to ensure design feasibility, accurate implementation, and maintain design consistency across platforms.

• Develop and maintain comprehensive design systems, style guides, and component libraries to ensure a cohesive user experience.

• Conduct rigorous usability reviews and iterate on designs based on user feedback and testing results to drive continuous improvement.

📝 Enhancement Note: While the primary focus is Product Design, the emphasis on breaking down deliverables for Jira and collaborating with engineering in an Agile environment suggests a strong need for operational thinking and process integration, making this role relevant to operations professionals interested in the GTM technology stack and product development lifecycle.

📈 Primary Responsibilities

• Design intuitive and engaging user-centered Graphical User Interfaces (GUI), User Interfaces (UI), and User Experiences (UX) that directly support product and business goals.

• Create detailed wireframes, high-fidelity mockups, interactive prototypes, and final visual designs for digital products.

• Partner effectively with software engineers throughout the development lifecycle to guarantee design feasibility and precise implementation of visual and interaction elements.

• Deconstruct design deliverables into clear, actionable work units (epics, user stories, tasks) suitable for tracking and management within Jira.

• Establish, maintain, and evolve robust design systems and comprehensive style guides to ensure brand consistency and efficient design workflows.

• Execute usability reviews and actively incorporate user feedback and testing outcomes to refine and enhance product designs iteratively.

• Present design concepts, rationale, and user flows to various stakeholders, actively soliciting and integrating feedback into subsequent design iterations.

• Collaborate with Product Management to ensure design priorities are meticulously aligned with the product roadmap and overarching business objectives.

• Uphold design consistency across all products by meticulously documenting and adhering to style guides and utilizing established component libraries.

• Provide support to Quality Assurance (QA) and testing teams by clearly articulating design intent and expected user interactions to facilitate accurate validation.

📝 Enhancement Note: The responsibilities highlight a blend of creative design and operational execution, particularly in breaking down work for Jira and collaborating with engineering and product management. This indicates a need for candidates who can manage design processes efficiently and communicate technical specifications clearly.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field, or equivalent practical experience.

Experience: Minimum of three (3) years of professional experience in UI/UX or product design roles.

Required Skills:

• Demonstrated proficiency in industry-standard design tools such as Figma, Sketch, or Adobe XD.

• Proven experience working collaboratively with engineering teams within an Agile/Scrum development framework.

• Familiarity with project management and ticketing tools, specifically Jira.

• Strong portfolio showcasing a range of GUI/UI/UX design work (required for application).

• Excellent verbal and written communication skills, with the ability to articulate design decisions clearly.

• Exceptional cross-functional collaboration skills, effectively engaging with engineering, product management, and other business stakeholders.

• Ability to work autonomously and effectively in a remote environment while consistently meeting project deadlines.

• Foundational understanding of Human-Computer Interaction (HCI) principles. Preferred Skills:

• Experience in developing and maintaining comprehensive design systems and reusable component libraries.

• Familiarity with accessibility standards, including WCAG 2.1 and Section 508 compliance.

• Prior experience in healthcare technology or government IT services sectors.

• Experience designing digital products specifically for federal or government clients.

📝 Enhancement Note: The experience requirements are standard for a mid-level Product Designer. The emphasis on Jira, Agile, and collaboration with engineering points towards a need for operational efficiency and process-oriented thinking, which is a key differentiator for candidates looking to move into or leverage operations roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a strong collection of UI/UX design projects demonstrating user-centered design principles and problem-solving capabilities.

• Include case studies that detail the design process from initial concept through to final implementation, highlighting user research, wireframing, prototyping, and visual design stages.

• Present examples of how designs were translated into actionable work items for development teams (e.g., through Jira tickets or detailed specifications).

• Demonstrate experience with design systems, style guides, or component libraries, illustrating their application and impact on design consistency and efficiency.

• Highlight projects that involved close collaboration with engineering and product management, showcasing effective communication and problem-solving. Process Documentation:

• Provide evidence of designing user flows and interaction patterns that are clear, logical, and efficient.

• Illustrate how design requirements were documented and communicated to development teams to ensure accurate implementation.

• Showcase iterative design processes, including how feedback from usability testing and stakeholders was incorporated to refine designs.

• Demonstrate an understanding of how design work integrates into broader Agile/Scrum workflows, including sprint planning and backlog refinement.

📝 Enhancement Note: For a Product Designer role, the portfolio is critical. The emphasis on Jira and Agile integration means candidates should highlight projects where they effectively bridged the gap between design and development, demonstrating an understanding of operational workflows in product development.

💵 Compensation & Benefits

Salary Range: $110,000 - $130,000 USD per year.

• Note: Compensation is determined by various factors including skill set, experience, training, security clearances, licensure, certifications, and overall business needs.

Benefits:

• Comprehensive health, dental, and vision insurance.

• Paid time off (PTO) and holidays.

• Retirement savings plan (e.g., 401k) with potential company match.

• Professional development opportunities and training.

• Remote work flexibility.

• Opportunities to work on impactful government and healthcare technology projects. Working Hours:

• Full-time position, typically 40 hours per week.

• The role is remote, allowing for flexibility in work schedule as long as deadlines and collaboration needs are met.

📝 Enhancement Note: The salary range provided is within the typical market for a Product Designer with 3+ years of experience in the US, especially in the DC metropolitan area. The note about compensation factors is standard. Benefits are typical for a full-time role. The mention of flexibility in a remote setting is key for candidates seeking work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Government IT Services. MicroHealth, LLC operates at the intersection of technology and healthcare, focusing on providing innovative solutions, often for government clients. This context implies a need for robust, secure, and user-friendly interfaces that meet stringent requirements and serve diverse user bases.

Company Size: MicroHealth, LLC is likely a mid-sized to large organization, given its structured application process and focus on specific skill sets. This size often means established processes but also opportunities for significant impact within specific projects or teams. For operations professionals, this can translate to structured career paths and clear operational frameworks.

Founded: Founded in 2007, MicroHealth has a history of providing IT services, particularly within the government and healthcare sectors. This longevity suggests stability and experience in navigating complex regulatory environments and client needs.

Team Structure:

• The design team likely consists of several designers specializing in UI/UX, potentially with additional roles in UX research or graphic design.

• Designers will report into a Design Lead or a Product Management lead, working within cross-functional Agile teams.

• Close collaboration with Product Managers, Software Engineers, QA Testers, and potentially government stakeholders is expected. Methodology:

• Data Analysis & Insights: Designs are expected to be informed by user feedback, usability testing results, and potentially data analytics from product usage.

• Workflow Planning & Optimization: The role emphasizes breaking down design tasks for Jira and working within Agile sprints, indicating a focus on efficient workflow management and continuous improvement.

• Automation & Efficiency: While not directly an automation role, the use of design systems and component libraries contributes to efficiency in the design and development process.

Company Website: http://www.microhealthllc.com/

📝 Enhancement Note: The company's focus on healthcare technology and government IT services is crucial. Candidates should research MicroHealth's specific projects and client types to tailor their applications and understand the unique design challenges (e.g., accessibility for government, HIPAA compliance in healthcare).

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer (2-5 years of experience). It involves leading design initiatives within specific product areas and requires independent work, but likely within established team structures and processes. The role bridges creative design with the operational aspects of product development.

Reporting Structure: The Product Designer will likely report to a Design Manager, Product Manager, or a similar lead within an Agile development team. They will collaborate extensively with engineers and product stakeholders.

Operations Impact: The Product Designer's impact on operations is significant through their ability to translate user needs into clear, implementable designs that streamline development workflows. By creating well-defined work packages for Jira and maintaining design systems, they reduce ambiguity, minimize rework, and improve the efficiency of the entire product development lifecycle, directly contributing to faster, more predictable delivery.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen understanding of Agile methodologies, Jira workflow management, and cross-functional team operations by working closely with development and product teams.

• Design System Leadership: Potential to take on more responsibility in developing, expanding, and evangelizing the company's design system, becoming a subject matter expert.

• Specialization: Possibility to specialize further in areas like accessibility design, healthcare UX, or government interface design based on project involvement and interest.

• Mentorship: Potential to mentor junior designers or contribute to design best practices within the organization.

📝 Enhancement Note: While this is a design role, its integration with Agile and Jira makes it a strong stepping stone for individuals interested in understanding the operational backbone of product development. Growth opportunities lean towards design leadership and operational process optimization within product teams.

🌐 Work Environment

Office Type: This is a remote-only position. The company supports a distributed workforce, allowing employees to work from their home offices.

Office Location(s): While the role is remote, the company headquarters is in Vienna, Virginia. This may imply a primary operational hub or legal domicile. The company also lists multiple other locations, suggesting a distributed presence.

Workspace Context:

• Collaborative Environment: Despite being remote, the role requires strong virtual collaboration tools and practices to ensure seamless interaction with team members. Regular virtual meetings, design reviews, and communication via platforms like Slack or Microsoft Teams are standard.

• Tools & Technology: Access to standard design software (Figma, Sketch, Adobe XD) and project management tools (Jira) is essential. The company likely provides licenses and necessary software.

• Team Interaction: Opportunities for team interaction will be primarily through virtual channels. This includes daily stand-ups, sprint planning, backlog grooming sessions, and virtual design critiques.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week).

• As a remote role, there's a degree of flexibility, but availability during core business hours for collaboration and meetings is expected. Adherence to deadlines for design deliverables and Jira task completion is critical.

📝 Enhancement Note: The remote nature of the work requires strong self-discipline, proactive communication, and proficiency with remote collaboration tools. Candidates should be comfortable managing their own schedule and ensuring consistent contribution to team efforts without direct in-person oversight.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Portfolio Presentation/Design Challenge: A session where you present your portfolio, discussing your design process, rationale, and impact. You may also be given a small design challenge to assess your problem-solving skills and approach.

• Technical/Team Interview: Discussions focused on your technical skills, experience with design tools, Jira, Agile methodologies, and collaboration with engineering teams.

• Hiring Manager Interview: A final interview to assess cultural fit, career aspirations, and overall suitability for the role and company.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies for 3-5 of your strongest projects. Each case study should outline the problem, your role, the process, your solutions, and the outcomes/impact.

• Operations Integration: For each project, highlight how you translated designs into actionable tasks for development (e.g., using Jira), managed design system components, or collaborated with engineering to ensure efficient implementation. Quantify impact where possible (e.g., "reduced design-to-development time by X%").

• Tool Proficiency: Explicitly mention and demonstrate your proficiency with Figma, Sketch, or Adobe XD, and your experience using Jira for task management.

• Company Relevance: Tailor your presentation to MicroHealth's focus on healthcare technology and government clients. Showcase any relevant experience or understanding of these sectors.

Challenge Preparation:

• Agile/Jira Focus: Be prepared for scenarios related to breaking down design work for Agile sprints and managing tasks in Jira.

• Collaboration Scenarios: Practice articulating how you would collaborate with engineers and product managers to resolve design-related issues or trade-offs.

• Design System Use: Be ready to discuss how you would leverage or contribute to a design system for consistency and efficiency.

📝 Enhancement Note: The interview process emphasizes not just design skills but also operational integration and collaboration. Candidates should prepare to discuss how their design work supports the broader product development and operational efficiency of the team.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Figma, Sketch, or Adobe XD (proficiency in at least one is required).

• Prototyping Tools: InVision, Figma Prototyping, or similar for creating interactive mockups.

• Project Management/Ticketing: Jira (essential for breaking down deliverables and tracking tasks).

Analytics & Reporting:

• While not a primary responsibility, familiarity with analytics tools (e.g., Google Analytics, Mixpanel) to understand user behavior and inform design decisions would be beneficial.

• Understanding of how design impacts key performance indicators (KPIs) is important. CRM & Automation:

• Not directly applicable to this role, but understanding how the UI/UX design contributes to user engagement within CRM or other business systems can be a plus.

📝 Enhancement Note: The explicit mention of Jira alongside design tools is critical. Candidates must demonstrate practical experience using Jira for workflow management related to design tasks, not just as a user but as someone contributing to its operational use within a product team.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs is paramount, driving design decisions that enhance usability and satisfaction.

• Collaboration: Emphasis on strong teamwork and open communication across disciplines (design, engineering, product) to achieve shared goals.

• Efficiency: A focus on streamlined workflows, reusable components, and effective use of tools like Jira and design systems to optimize development processes.

• Quality & Precision: Dedication to delivering high-quality, well-executed designs that are technically sound and meet rigorous standards, especially relevant in government and healthcare contexts.

• Adaptability: Willingness to adapt to evolving project requirements, feedback, and new technologies within an Agile framework.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be integrated members of Agile teams, actively participating in sprint ceremonies and contributing to product strategy discussions.

• Process Review: An open culture for providing and receiving feedback on designs and processes, fostering continuous improvement.

• Knowledge Sharing: Encouragement of sharing design best practices, insights from user research, and learnings from implemented designs across the team and wider organization.

📝 Enhancement Note: MicroHealth's culture likely values a blend of technical expertise, collaborative spirit, and a commitment to quality, especially given its industry focus. The emphasis on Agile and Jira suggests a culture that appreciates structured processes and efficient execution.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Design and Development: Effectively translating complex design concepts into clear, actionable specifications for engineers, minimizing ambiguity and rework.

• Balancing User Needs with Technical Constraints: Designing solutions that are both user-friendly and feasible within technical limitations, regulatory requirements, and project timelines.

• Remote Collaboration: Maintaining effective communication, alignment, and team cohesion in a fully remote work environment.

• Design System Adoption: Ensuring consistent adoption and utilization of design systems and style guides across various projects and team members.

Learning & Development Opportunities:

• Advanced UI/UX Techniques: Opportunities to deepen skills in interaction design, animation, and user research methodologies.

• Agile and Product Operations: Gaining deeper insights into product development lifecycles, Agile methodologies, and how design integrates with broader operational processes through Jira and team collaboration.

• Accessibility & Compliance: Becoming an expert in accessibility standards (WCAG, Section 508) and compliance requirements relevant to government and healthcare sectors.

• Design System Leadership: Potential to lead initiatives related to design system growth and maintenance.

📝 Enhancement Note: The challenges and growth opportunities highlight the role's potential for professional development, particularly in areas that intersect design with operational execution and specialized industry knowledge.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to break down a complex design into smaller, manageable tasks for an Agile team using Jira. What was your process?" (Focus on process mapping, task breakdown, and Jira usage.)

• "How do you ensure your designs are technically feasible and align with engineering capabilities? Provide an example of a trade-off you made." (Highlight collaboration with engineers and understanding of implementation constraints.)

• "Walk us through a project where you significantly improved a user experience. What was the problem, your approach, and the measurable outcome?" (Prepare a strong case study focusing on user-centricity and impact.) Company & Culture Questions:

• "What interests you about MicroHealth's work in healthcare technology or government IT?" (Research the company's mission, recent projects, and client types.)

• "How do you approach collaborating with remote teams and stakeholders?" (Discuss your preferred communication tools and strategies for remote teamwork.)

• "How do you ensure your designs meet accessibility standards like WCAG or Section 508?" (Demonstrate awareness and practical application of accessibility principles.) Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio pieces as narratives, highlighting the problem, your journey, and the resolution.

• Process Emphasis: Clearly articulate your design process for each project, emphasizing user research, wireframing, prototyping, and visual design stages.

• Operational Integration: For each case study, specifically mention how you contributed to the development workflow, utilized Jira for task management, or leveraged design systems. Quantify results where possible.

• Tool Demonstration: Be ready to briefly demonstrate your proficiency in your primary design tool (Figma, Sketch, or Adobe XD) if asked.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only strong design skills but also a practical understanding of how design integrates into an operational product development environment, particularly within Agile and Jira frameworks.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on MicroHealth's career portal.

• Portfolio Customization: Ensure your portfolio clearly highlights 3-5 of your strongest UI/UX projects, with a specific focus on how you translated design concepts into actionable Jira tasks and collaborated with engineering teams.

• Resume Optimization: Tailor your resume to emphasize your experience with UI/UX design tools (Figma, Sketch, Adobe XD), Agile/Scrum methodologies, and Jira. Quantify achievements related to design efficiency or user experience improvements.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, problem-solving approach, and operational contributions. Prepare to discuss your experience with remote collaboration and accessibility standards.

• Company Research: Thoroughly research MicroHealth, LLC, understanding their mission, client base (government/healthcare), and any recent projects to tailor your responses and demonstrate genuine interest in their specific domain.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.