Product Designer (UI/UX)

📍 Job Overview

Job Title: Product Designer (UI/UX)

Company: Ocean Software Pty Ltd

Location: Melbourne, Victoria, Australia

Job Type: Permanent

Category: Product Design / UI/UX Operations

Date Posted: 2026-10-01

Experience Level: 3-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Drive the creation of intuitive, efficient, and visually engaging user experiences across Ocean Software's product suite through expert UI/UX design.

• Translate complex customer, business, and technical requirements into user-centered designs within cross-functional Agile teams, ensuring practicality, scalability, and alignment with customer needs.

• Apply contemporary human-centered and inclusive design practices across the entire design lifecycle, from discovery and problem framing to interaction design, prototyping, and validation.

• Foster the growth of Ocean's Product Design discipline by actively participating in critiques, facilitating workshops, evolving the design system, and promoting shared ways of working.

📝 Enhancement Note: While the title is "Product Designer (UI/UX)", the detailed responsibilities and emphasis on working within cross-functional Agile teams, translating requirements, and improving usability strongly indicate a role deeply embedded within the GTM and product development operations, focusing on the user experience as a critical operational component for product success.

📈 Primary Responsibilities

• Frame problems, clarify user needs, and define design opportunities before progressing to solutions, ensuring a strategic approach to design challenges.

• Create comprehensive user journeys, workflows, wireframes, information architecture, and interactive prototypes to visualize and iterate on product concepts.

• Design solutions that demonstrably improve usability, efficiency, and overall customer outcomes, directly impacting product adoption and satisfaction.

• Identify and implement opportunities to simplify complex workflows, reducing user friction and enhancing operational efficiency within the software.

• Actively participate in customer discovery, validation, and usability testing activities to gather crucial feedback for iterative design improvements.

• Produce high-fidelity interface designs and polished visual concepts using approved design tools, ensuring aesthetic quality and brand consistency.

• Develop and maintain reusable design patterns and components, contributing to the efficiency and consistency of the product suite through a robust design system.

• Plan and facilitate design workshops, design reviews, discovery activities, and validation sessions to foster collaboration and gather insights.

• Collaborate closely with Product Managers, Business Analysts, Developers, and customers throughout the software development lifecycle to ensure cohesive product development.

• Participate actively in Agile ceremonies, including planning, refinement, reviews, and retrospectives, contributing to an efficient development process.

• Clearly communicate design rationale and recommendations to stakeholders, advocating for user needs while balancing business and technical constraints.

• Work closely with Engineering teams to ensure accurate and effective implementation of designs, maintaining design integrity through to production.

• Contribute to the ongoing development and evolution of Ocean's design system and component libraries, promoting consistency and efficiency.

• Stay informed on emerging design trends, tools, and technologies, including AI-assisted workflows, and adopt them where appropriate to enhance design practices.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking and tactical execution, emphasizing collaboration within Agile teams and a focus on measurable outcomes like usability, efficiency, and customer satisfaction. This aligns with operational excellence in product development.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in design principles, user experience, and human-computer interaction is expected, likely gained through formal education or equivalent practical experience.

Experience: 3–5 years of demonstrated experience in Product Design, UX Design, UI Design, or a closely related role, with a proven track record of designing digital software products.

Required Skills:

• Demonstrated experience designing digital software products, with a portfolio showcasing problem framing, user flows, wireframes, interactive prototypes, high-fidelity UI designs, and shipped outcomes.

• Proficiency in Figma and other modern design and prototyping tools (e.g., Sketch, Adobe XD, InVision).

• Experience facilitating design workshops, design reviews, discovery sessions, or validation sessions.

• Strong understanding of usability, accessibility, and interaction design principles.

• Proven experience working within Agile software delivery teams, understanding Scrum or Kanban methodologies.

• Clear communication, collaboration, and stakeholder engagement skills, with the ability to articulate design decisions effectively.

• Ability to balance multiple priorities and deliver high-quality outcomes in a fast-paced environment. Preferred Skills:

• Experience designing enterprise software or SaaS platforms.

• Experience in defence, aviation, emergency services, or another regulated industry, demonstrating an understanding of complex system requirements.

• Experience contributing to design systems and component libraries, fostering consistency and efficiency.

• Familiarity with customer research methodologies and usability testing activities.

• Understanding of WCAG accessibility standards and best-practice design principles.

• Interest in adopting emerging design technologies and AI-assisted workflows.

• Ability to obtain and maintain an Australian Defence Security Clearance.

📝 Enhancement Note: The emphasis on a strong portfolio of "shipped outcomes" and experience in "Agile software delivery teams" points to a need for designers who understand the operational realities of product development and can deliver tangible results. The "Desirable" skills, particularly in regulated industries, suggest a need for designers who can navigate complex requirements and compliance.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing problem framing, user flows, wireframes, and information architecture to demonstrate strategic thinking.

• Interactive prototypes that effectively communicate user journeys and interaction design, allowing stakeholders to experience the intended functionality.

• High-fidelity UI designs that highlight visual design skills, attention to detail, and adherence to design principles.

• Evidence of shipped outcomes and their impact on user experience and business objectives, demonstrating real-world application and success.

• Case studies detailing the design process, including research, ideation, iteration, and final implementation, with a focus on user-centered design methodologies. Process Documentation:

• Documentation of the design process, including how problems were framed, user needs were clarified, and design opportunities were defined before solution development.

• Examples of creating user journeys, workflows, wireframes, information architecture, and interactive prototypes.

• Evidence of designing solutions that demonstrably improve usability, efficiency, and customer outcomes.

• Case studies illustrating how complex workflows were simplified and user friction was reduced.

• Demonstrations of participation in customer discovery, validation, and usability testing activities, and how feedback was incorporated.

📝 Enhancement Note: The requirement for a portfolio that includes "problem framing," "user flows," "wireframes," "interactive prototypes," "high-fidelity UI designs," and "shipped outcomes" is critical. This indicates that Ocean Software values a holistic design process that starts with understanding the problem and ends with a successfully implemented solution that demonstrably improves operations and user experience.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer (UI/UX) with 3-5 years of experience in Melbourne, Australia, the estimated annual salary range is AUD $90,000 - $130,000. This range accounts for the specialized skills in UI/UX, Figma proficiency, Agile experience, and the desirable skills in enterprise/regulated software design.

Benefits:

• Flexible working arrangements, allowing for a better work-life balance and integration of personal commitments with professional responsibilities.

• Professional development opportunities, supporting continuous learning and skill enhancement through training, workshops, or conferences relevant to design and operations.

• Permanent employment status, offering stability and long-term career prospects within Ocean Software.

• Opportunity to work on software that supports real-world operational outcomes, providing a sense of purpose and impact.

• Access to a collaborative and supportive product team environment.

• Influence on products used by customers globally, offering a broad scope of impact.

Working Hours: The role is based on a standard 40-hour work week, with the expectation of flexibility to meet project deadlines and team needs. Hybrid work arrangements are in place, allowing for a blend of in-office collaboration and remote work.

📝 Enhancement Note: The salary estimation is based on current market data for similar roles in Melbourne, Australia, considering the experience level and the specialized nature of UI/UX design within a software development context. The inclusion of "flexible working arrangements" and "professional development opportunities" aligns with common benefits sought by operations-focused professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software Development, specifically focused on enterprise software solutions, potentially serving regulated industries like defence, aviation, or emergency services given the "Desirable" qualifications. This context implies a need for robust, reliable, and secure software.

Company Size: Ocean Software Pty Ltd is likely a medium to large enterprise, given the structured nature of the job description, the emphasis on design systems, and the potential for global customer reach. This size often means established processes but also opportunities for impact within specific teams.

Founded: The company was founded at an unspecified date, but its focus on contemporary design practices, Agile methodologies, and potential for AI-assisted workflows suggests a forward-thinking organization that values innovation alongside established operational rigor.

Team Structure:

• The Product Designer will work within cross-functional Agile teams, indicating a collaborative structure where Product Managers, Business Analysts, Developers, and Designers work closely together.

• The role involves reporting and collaboration with Product Managers and potentially a Design Lead or Head of Product, contributing to the overall product strategy and execution.

• Cross-functional collaboration is a cornerstone, with significant interaction expected with development teams to ensure accurate implementation and with business analysts and product managers for requirement translation. Methodology:

• Data Analysis and Insights: Design decisions are informed by customer feedback, usability testing data, and business requirements, emphasizing a data-driven approach to product development.

• Workflow Planning and Optimization: A key aspect of the role is identifying and simplifying complex workflows to improve user efficiency and overall product usability.

• Automation and Efficiency Practices: While not explicitly stated as a core responsibility, the emphasis on design systems, reusable components, and emerging technologies like AI suggests a drive for efficiency and automation in the design and development processes.

Company Website: https://ocean.software/ (Inferred from domain_derived)

📝 Enhancement Note: The company's focus on "real-world operational outcomes" and potentially regulated industries suggests a culture that values precision, reliability, and a deep understanding of user needs in critical environments. The emphasis on "OWN the outcome," "CREATE value," "EMPOWER others," "ACT with integrity," and "NURTURE our brand" points to a results-oriented, collaborative, and ethical work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at an intermediate level, requiring 3-5 years of experience. It's a critical individual contributor role within the product development operations, focusing on translating user needs into tangible product features and ensuring a high-quality user experience.

Reporting Structure: The Product Designer will likely report to a Product Manager or a Design Lead within the product team. They will collaborate extensively with development teams and other cross-functional stakeholders, indicating a matrixed operational environment.

Operations Impact: The Product Designer has a direct impact on the success of Ocean Software's products by:

• Enhancing usability and efficiency, which directly affects customer adoption, retention, and satisfaction – key operational metrics for SaaS businesses.

• Streamlining workflows and supporting strong customer outcomes, contributing to reduced customer support load and increased perceived value.

• Contributing to the consistency and quality of the product suite through design systems and best practices, improving development efficiency and reducing technical debt.

• Facilitating clear communication between user needs and technical implementation, minimizing errors and rework in the development lifecycle. Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in specific areas of UX/UI, such as interaction design, accessibility standards, or user research methodologies, potentially through specialized training or leading initiatives in these areas.

• Design System Leadership: Take on increased responsibility for the development, maintenance, and evolution of the design system, becoming a subject matter expert and mentor.

• Cross-functional Leadership: Grow into a role that involves more strategic input on product direction, potentially leading design critiques, facilitating larger workshops, or mentoring junior designers.

• Industry Specialization: Further develop expertise in designing for regulated industries, becoming a go-to person for complex technical and compliance-driven design challenges.

• Emerging Technology Integration: Lead the exploration and adoption of new design tools and AI-assisted workflows, driving innovation within the design team.

📝 Enhancement Note: The growth opportunities are framed around deepening expertise in design operations, contributing to operational efficiency through design systems, and potentially leading cross-functional initiatives, aligning with career progression in a product-centric organization.

🌐 Work Environment

Office Type: The role is designated as Hybrid, suggesting a blend of in-office work for collaborative sessions and remote work for focused individual tasks. This setup aims to balance team cohesion with individual productivity.

Office Location(s): The primary office location is Melbourne, Victoria, Australia. Specific details about the office environment, such as amenities or collaborative spaces, are not provided but can be inferred to support team collaboration and design activities.

Workspace Context:

• Collaborative Environment: Expect a workspace that encourages interaction with Product Managers, Business Analysts, Developers, and fellow designers, fostering a shared understanding and problem-solving approach.

• Operations Tools and Technology: Access to industry-standard design and prototyping tools (e.g., Figma), collaboration platforms, and potentially project management software will be available to support design workflows.

• Team Interaction: Frequent opportunities for design reviews, workshops, planning sessions, and retrospectives, ensuring continuous communication and alignment within Agile teams.

Work Schedule: The standard work schedule is 40 hours per week. The hybrid arrangement offers flexibility, allowing designers to manage their time effectively, balancing focused design work with collaborative team activities and potentially accommodating personal needs outside of core working hours.

📝 Enhancement Note: The hybrid model and emphasis on collaboration within Agile teams suggest a work environment that values both focused individual contribution and dynamic team interaction, crucial for efficient product development operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess alignment with the role's requirements and experience level.

• Portfolio Presentation & Discussion: A session where you present your portfolio, focusing on specific case studies that demonstrate your problem-framing skills, design process, collaboration, and impact on shipped outcomes. Be prepared to discuss your design rationale, challenges faced, and how you leveraged tools like Figma.

• Technical/Skills Assessment: This may involve a design exercise, a take-home challenge, or in-depth questions about UI/UX principles, accessibility, and Agile methodologies.

• Team/Cultural Fit Interview: Discussions with potential team members (Product Managers, Developers, other Designers) to assess collaboration style, communication skills, and alignment with Ocean Software's values (OWN, CREATE, EMPOWER, ACT, NURTURE).

• Final Interview: Potentially with a hiring manager or senior leader to discuss your overall fit, career aspirations, and confirm understanding of the role's impact.

Portfolio Review Tips:

• Highlight Impact: Focus on case studies that clearly demonstrate the problem, your solution, your process, and most importantly, the measurable impact of your design (e.g., improved conversion rates, reduced support tickets, increased user satisfaction scores).

• Showcase Process: Include wireframes, user flows, prototypes, and high-fidelity designs to illustrate your end-to-end design thinking and iterative approach.

• Demonstrate Collaboration: If possible, include examples of how you collaborated with developers, product managers, or users, and how that collaboration influenced the final design.

• Tailor to Ocean Software: Research Ocean Software's products and industry. If you have experience in enterprise software, regulated industries, or with similar design challenges, highlight these connections.

• Be Ready to Discuss Figma: Be prepared to articulate your proficiency with Figma, including specific features or workflows you leverage for efficiency and collaboration.

Challenge Preparation:

• Understand the "Why": For any design exercise, focus on understanding the underlying problem and user needs before jumping into solutions.

• Process Over Perfection: Demonstrate a clear, logical design process. It's often more important to show how you think and iterate than to produce a single, perfect artifact.

• Consider Constraints: Be mindful of the "enterprise software" or "regulated industry" context, which may imply specific technical or compliance constraints.

• Communicate Your Thinking: Articulate your decisions and rationale clearly, as if you were presenting to stakeholders.

📝 Enhancement Note: The emphasis on "shipped outcomes," "problem framing," and "collaboration" in the interview process suggests that Ocean Software is looking for a designer who can integrate seamlessly into their operational product development lifecycle and deliver tangible results.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI/UX design, wireframing, prototyping, and collaboration. Proficiency is essential.

• Modern Design and Prototyping Tools: Familiarity with other tools like Sketch, Adobe XD, or InVision may be beneficial but Figma is highlighted as essential.

• Collaboration Platforms: Tools like Slack, Microsoft Teams, or similar for day-to-day communication and team coordination.

Analytics & Reporting:

• User Analytics Tools: Familiarity with tools that track user behavior, feature adoption, and engagement (e.g., Google Analytics, Mixpanel, Amplitude) would be advantageous for understanding product performance and informing design decisions.

• Customer Feedback Platforms: Experience with tools for collecting and analyzing customer feedback (e.g., surveys, feedback widgets, NPS tools).

CRM & Automation:

• While not directly a design tool, understanding how design impacts the customer journey within a CRM context (e.g., Salesforce, HubSpot) can be beneficial.

• Experience with project management tools commonly used in Agile environments (e.g., Jira, Asana, Trello) is expected for workflow management.

📝 Enhancement Note: The explicit mention of Figma as essential underscores its importance in the daily workflow. The inclusion of "AI-assisted workflows" as a desirable skill hints at potential exploration or use of AI tools for design assistance, research synthesis, or content generation.

👥 Team Culture & Values

Operations Values:

• OWN the outcome: A commitment to taking full responsibility for the success of design initiatives and product features, ensuring they meet objectives.

• CREATE value: A focus on delivering tangible benefits to users and the business through thoughtful and effective design solutions.

• EMPOWER others: A collaborative spirit that involves sharing knowledge, supporting team members, and enabling others to succeed.

• ACT with integrity: Upholding ethical standards in design practices, data handling, and professional interactions.

• NURTURE our brand: Ensuring that all design outputs reflect the company's brand identity, quality standards, and commitment to user experience.

Collaboration Style:

• Cross-functional Integration: Expect a highly collaborative environment where designers actively engage with Product Managers, Business Analysts, and Developers throughout the product lifecycle.

• Process Review and Feedback: A culture that encourages constructive critique and peer feedback on designs to ensure continuous improvement and high-quality outcomes.

• Knowledge Sharing: Openness to sharing design insights, best practices, and learnings with the broader team to elevate the overall design capability within the organization.

📝 Enhancement Note: The company values are deeply embedded in operational excellence and user-centricity, emphasizing accountability, value creation, and ethical conduct – all critical for successful product development operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Technical Constraints: Navigating the complexities of enterprise software development where user desires must be harmonized with strict technical requirements, security protocols, and business objectives.

• Designing for Mission-Critical Environments: Creating intuitive and reliable interfaces for software used in high-stakes scenarios (e.g., defence, emergency services) where usability errors can have significant consequences.

• Evolving Design Systems: Contributing to and maintaining a robust design system that scales with the product suite and accommodates new features and technologies.

• Integrating Emerging Technologies: Proactively learning and integrating new design tools and AI-assisted workflows into the existing design process to enhance efficiency and innovation.

Learning & Development Opportunities:

• Operations Skill Advancement: Opportunities to specialize in areas like advanced interaction design, information architecture for complex systems, or user research methodologies.

• Industry Conference and Certification Participation: Potential support for attending relevant design conferences or pursuing certifications in UX, accessibility, or Agile methodologies.

• Operations Mentorship: Access to experienced designers and product leaders for guidance on career progression, design strategy, and navigating complex project challenges.

📝 Enhancement Note: The challenges highlight the strategic and operational complexities of designing for enterprise-level software, particularly in specialized or regulated sectors. Growth opportunities are framed around enhancing design operations expertise and strategic contributions.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business or technical constraints. How did you approach it, and what was the outcome?" (Focus on your problem-framing, negotiation, and decision-making process.)

• "Walk us through a complex workflow you designed. What were the initial challenges, how did you simplify it, and what was the impact on user efficiency?" (Be ready to use your portfolio or whiteboard to illustrate.)

• "How do you ensure your designs are accessible and inclusive, especially for users in critical operational roles?" (Discuss your understanding of accessibility standards and inclusive design principles.) Company & Culture Questions:

• "What interests you about designing for Ocean Software's specific industry or product suite?" (Research their products and market to articulate a genuine connection.)

• "How do you approach collaboration within an Agile team, particularly with developers and product managers?" (Highlight your communication style and experience working in cross-functional environments.)

• "Based on our company values (OWN, CREATE, EMPOWER, ACT, NURTURE), how do you see yourself contributing to our culture?" (Prepare specific examples of how your work ethic and values align.) Portfolio Presentation Strategy:

• Tell a Story: Structure your case studies as narratives, clearly outlining the problem, your role, your process, the solution, and the measurable impact.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., "increased task completion rate by 15%," "reduced error rate by 10%").

• Show Your Process: Don't just show final screens. Include sketches, wireframes, user flows, and prototypes to illustrate your thinking and iterative approach.

• Be Prepared for Figma Deep-Dive: Have specific examples of how you use Figma for prototyping, component libraries, design systems, or collaboration.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills, but also strategic thinking, operational understanding of the product development lifecycle, and alignment with the company's values and collaborative culture.

📌 Application Steps

To apply for this Product Designer (UI/UX) position:

• Submit your application through the provided link on the Ocean Software careers portal.

• Tailor your resume: Highlight experience relevant to enterprise software design, Agile methodologies, and your proficiency with Figma. Quantify achievements where possible.

• Curate your portfolio: Select 2-3 strong case studies that showcase your end-to-end design process, problem-solving skills, collaboration, and shipped outcomes. Ensure it clearly demonstrates your UI/UX expertise and impact.

• Prepare your portfolio presentation: Practice walking through your selected case studies, focusing on storytelling, quantifying impact, and articulating your design rationale clearly and concisely.

• Research Ocean Software: Understand their product suite, target industries, and company values to tailor your application and prepare for interview questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---