Product Designer Sr.

📍 Job Overview

Job Title: Product Designer Sr.

Company: Multiplica

Location: Lima, Callao Region, Peru

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-09-21

Experience Level: Senior (5-10 years)

Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• Drive the end-to-end design process for digital products within the banking industry, from initial concept to final delivery.

• Champion user-centric design principles, translating complex business needs into intuitive and impactful digital experiences.

• Leverage advanced design tools and methodologies, including Figma, Maze, and Design Systems, to create high-fidelity prototypes and user interfaces.

• Collaborate closely with cross-functional teams, including product managers, engineers, and business stakeholders, to ensure design alignment and successful product launches.

• Utilize data analytics, user research, and heuristic evaluations to inform design decisions and continuously optimize product performance.

📝 Enhancement Note: This role is specifically for a Senior Product Designer within the banking sector, emphasizing strategic thinking, advanced tool proficiency, and a data-driven approach to user experience. The hybrid model requires a balance between in-office collaboration and remote work flexibility.

📈 Primary Responsibilities

• Lead the design and evolution of digital products, ensuring a seamless integration of business objectives and user needs throughout the product lifecycle.

• Conduct comprehensive product discovery, ideation, and validation activities to identify user pain points and market opportunities.

• Translate intricate business requirements into clear user flows, detailed wireframes, interactive prototypes, and high-fidelity UI designs.

• Develop, maintain, and govern Design Systems, UI Kits, and design components to ensure visual and functional consistency across all digital touchpoints.

• Apply both qualitative and quantitative UX research methodologies to gather insights and substantiate design choices with empirical evidence.

• Foster strong collaborative relationships with multidisciplinary teams, including product management, business development, engineering, and user research.

• Execute usability testing, analyze findings, and implement iterative improvements to enhance the overall user experience.

• Present and articulate design proposals compellingly to diverse stakeholders, highlighting strategic rationale and visual clarity.

• Integrate key performance metrics such as Customer Satisfaction (CSAT), Net Promoter Score (NPS), and heuristic analysis to drive continuous product optimization.

📝 Enhancement Note: The responsibilities highlight a leadership role in product design, requiring not just execution but also strategic input, user advocacy, and a strong ability to influence cross-functional teams and stakeholders.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is highly advantageous. Equivalent practical experience will also be considered.

Experience: Minimum of 5 years of proven experience as a Product Designer or in a similar role, with a strong emphasis on digital product development.

Required Skills:

• Over 5 years of demonstrated experience in Product Design or equivalent senior design roles.

• Proven track record in designing and developing digital products, with a preference for experience within the banking, finance, insurance, or corporate sectors.

• Advanced proficiency in design and prototyping tools such as Figma, Maze, and digital whiteboarding platforms like Miro and FigJam.

• Solid understanding and practical application of Design Systems, including UI Kits and component libraries.

• Expertise in UX Research methodologies, including user interviews, surveys, and usability testing (both qualitative and quantitative).

• In-depth knowledge of navigation architecture, user flow mapping, and customer journey mapping.

• Familiarity with Agile and Scrum development methodologies and ability to work effectively within these frameworks.

• Proficiency in office suite applications (e.g., Excel, PowerPoint) for data analysis and presentation. Preferred Skills:

• Experience with A/B testing and data-driven optimization techniques.

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to better collaborate with engineering teams.

• Knowledge of accessibility standards (e.g., WCAG) and their application in design.

• Experience in designing for complex enterprise-level applications.

• Strong understanding of heuristic design principles and evaluation methods.

📝 Enhancement Note: The emphasis on banking/finance experience and proficiency in specific tools like Figma and Maze suggests a need for candidates who can quickly adapt to the industry's unique challenges and regulatory landscape. The requirement for a strong portfolio showcasing impact and process is crucial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A highly visual and functional portfolio showcasing a minimum of 3-5 robust case studies.

• Each case study must clearly articulate the design challenge, the user needs addressed, and the specific business problem.

• Detailed documentation of the design process, including research methodologies, ideation phases, wireframing, prototyping, and UI design iterations.

• Quantifiable impact of the design solutions, supported by data, metrics (e.g., CSAT, NPS, conversion rates), or user feedback.

• Evidence of working within Agile/Scrum environments and collaborating with cross-functional teams. Process Documentation:

• Demonstrations of how you approach user research, including methods for data collection and analysis to derive actionable insights.

• Examples of creating and utilizing user flows, wireframes, and interactive prototypes to communicate design intent.

• Documentation of experience with Design Systems, including contribution to or utilization of component libraries and style guides.

• Case studies that highlight your ability to interpret performance metrics and heuristic evaluations to drive iterative design improvements.

📝 Enhancement Note: The portfolio is paramount for this role, serving as the primary evidence of a candidate's design thinking, process, and impact. Candidates should focus on showcasing their problem-solving abilities and the tangible results of their design work, particularly within a corporate or financial context.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Lima, Peru, with 5-10 years of experience, the estimated annual salary range is PEN 80,000 - PEN 120,000. This range accounts for the specialized nature of the role (banking industry) and the hybrid work model.

Benefits:

• 100% Payroll Registration: Full legal benefits and employment security.

• 100% EPS Coverage: Comprehensive private health insurance plan for employees and potentially dependents.

• Hybrid Work Model: Flexibility with 3 days per week in the office, fostering collaboration while maintaining work-life balance.

• Structured Work Hours: Monday to Friday, 9:00 AM to 6:00 PM, providing a predictable schedule.

• Professional Development Platform: Access to an automated training platform for continuous learning and skill enhancement.

• Excellent Work Environment: A supportive and inclusive culture designed to foster innovation and employee well-being.

• Constant Training: Ongoing opportunities for skill development and professional growth.

Working Hours: Standard full-time hours, Monday to Friday, 9:00 AM to 6:00 PM, totaling 40 hours per week, with a hybrid arrangement requiring 3 days in the office.

📝 Enhancement Note: The salary estimate is based on publicly available data for senior design roles in Peru, adjusted for the specified experience level and the competitive nature of the digital product design field within the banking sector. The benefits package emphasizes comprehensive coverage and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting / Digital Transformation. Multiplica operates as a consultancy focused on connecting digital talent with companies, often within sectors undergoing significant digital change, such as banking.

Company Size: While not explicitly stated, Multiplica's description as a consultancy with over 26 years of experience and collaborations across LATAM and Europe suggests a medium-to-large sized organization with a significant network of professionals.

Founded: Over 26 years ago, indicating a stable and experienced organization with a long-standing reputation in talent acquisition and digital transformation.

Team Structure:

• The Product Design team likely operates within a project-based or client-focused structure, collaborating with specific client teams.

• Reporting structure would typically involve a Design Lead or Head of Design, with Senior Designers leading specific projects or client engagements.

• Cross-functional collaboration is core, with designers working alongside product managers, developers, UX researchers, and business analysts from both Multiplica and client organizations. Methodology:

• Data-driven decision-making is a cornerstone, utilizing analytics and user feedback to guide design.

• Agile and Scrum methodologies are employed to ensure efficient and iterative product development cycles.

• Emphasis on user-centric design and a deep understanding of user behavior to create impactful digital products.

• A strategic approach to digital transformation, aiming to drive real impact for clients.

Company Website: https://www.multiplica.com/

📝 Enhancement Note: Multiplica's role as a talent consultancy implies a dynamic work environment where designers engage with diverse clients and projects. The company culture likely values innovation, adaptability, and a strong commitment to client success through digital expertise.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, signifying a high level of individual contribution and expected leadership within design projects. It requires not just execution but also strategic input, mentorship capabilities, and the ability to influence product direction.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or a Senior Product Lead within Multiplica's talent pool or directly to a client's product leadership team, depending on the project assignment.

Operations Impact: The role has a direct and significant impact on the success of digital products within the banking sector. By creating intuitive, user-friendly, and effective digital experiences, the designer contributes to improved customer satisfaction, increased engagement, operational efficiency, and ultimately, the client's business objectives and revenue.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like FinTech design, mobile banking UX, or complex enterprise design systems.

• Leadership: Transition into Lead Product Designer roles, managing project teams, mentoring junior designers, and taking on more strategic client responsibilities.

• Skill Expansion: Develop skills in product strategy, user research leadership, or even venture into product management.

• Cross-Industry Experience: Gain exposure to various industries and their unique design challenges through Multiplica's client portfolio.

• Continuous Learning: Access to training platforms and constant learning opportunities to stay abreast of the latest design trends and technologies.

📝 Enhancement Note: This role offers a clear path for career advancement within product design, with opportunities for both deepening technical skills and expanding into leadership and strategic roles, supported by Multiplica's focus on talent development.

🌐 Work Environment

Office Type: Hybrid model, requiring 3 days per week in the office in Lima. This suggests a collaborative workspace designed to facilitate team interactions, brainstorming sessions, and client meetings.

Office Location(s): Lima, Callao Region, Peru. This location offers access to a vibrant business hub within Peru.

Workspace Context:

• The office environment is expected to be modern and conducive to creative work, with facilities supporting collaboration and focused work.

• Access to necessary design tools and technology will be provided, ensuring designers have the resources to perform their tasks effectively.

• Opportunities for informal and formal interactions with colleagues from Multiplica and potentially client teams, fostering a strong sense of community and shared purpose.

Work Schedule: A structured 40-hour work week from Monday to Friday, 9:00 AM to 6:00 PM, providing a predictable schedule that balances professional commitments with personal life. The hybrid nature allows for flexibility in managing remote work days.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, balancing the benefits of in-person collaboration with the flexibility of remote work. This setup is designed to foster team cohesion and productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by the Multiplica talent acquisition team to assess qualifications and fit.

• Technical Interview (Design Challenge): A practical exercise, potentially involving a case study or a design problem related to the banking industry, to evaluate your design process, problem-solving skills, and tool proficiency. This may be timed.

• Portfolio Presentation: A dedicated session to walk through your selected case studies, explaining your design thinking, process, and the impact of your work. Be prepared to discuss challenges and trade-offs.

• Stakeholder/Team Interview: Discussions with potential team members or client representatives to assess collaboration style, communication skills, and cultural fit within the project team and Multiplica's values.

• Final Interview: A concluding interview, possibly with a senior leader, to discuss overall fit, career aspirations, and confirm details.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest case studies that best represent your skills and experience, particularly those relevant to finance or complex digital products.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, your key decisions, and the measurable outcomes. Use visuals effectively.

• Highlight Process: Demonstrate your end-to-end design thinking, from research and ideation to iteration and final UI. Show your understanding of user needs and business goals.

• Quantify Impact: Wherever possible, use data and metrics to showcase the success of your designs. If direct metrics aren't available, articulate the intended impact and how you would measure it.

• Be Prepared for Questions: Anticipate questions about your design choices, how you handle feedback, how you collaborate with engineers, and your approach to complex problems.

Challenge Preparation:

• Understand the Context: If provided with a brief for a design challenge, thoroughly analyze the requirements and the target user/industry.

• Structure Your Approach: Outline your steps logically, from understanding the problem to proposing a solution. Think about how you would gather information and validate your ideas.

• Focus on Rationale: Be ready to explain why you made specific design decisions, linking them back to user needs, business objectives, or design principles.

• Time Management: If timed, practice completing tasks efficiently while maintaining quality and clarity.

📝 Enhancement Note: The interview process is designed to be thorough, with a strong emphasis on practical application and portfolio demonstration. Candidates should prepare to articulate their design process and justify their decisions with data and strategic reasoning.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative workflows. Proficiency is expected for creating high-fidelity interfaces and interactive prototypes.

• Maze: Used for remote usability testing and collecting user feedback on prototypes and live products. Experience with integrating Maze into the design workflow is a plus.

• Miro / FigJam: Digital whiteboarding tools for collaborative ideation, user journey mapping, brainstorming, and workshop facilitation.

• Office Suite (Excel, PowerPoint): For data analysis, reporting, and presentation of findings and design strategies to stakeholders.

Analytics & Reporting:

• User Analytics Platforms (e.g., Google Analytics, Mixpanel, Amplitude): While not explicitly listed, familiarity with how to interpret user behavior data from such platforms is beneficial for data-driven design.

• Heuristic Evaluation Tools/Frameworks: Understanding how to apply heuristic principles to identify usability issues.

• CSAT/NPS Tracking Tools: Awareness of how these metrics are collected and used to gauge user satisfaction.

CRM & Automation:

• Project Management Tools (e.g., Jira, Asana): Familiarity with these tools is important for collaborating within Agile/Scrum teams and tracking design tasks.

• Design System Management Tools: Experience with tools or platforms used to manage and document design systems.

📝 Enhancement Note: Proficiency in Figma and Maze is critical for this role, as these are explicitly mentioned as required tools. Understanding how to leverage these tools for user testing and collaborative design is key.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs and experience in all design decisions.

• Data-Driven Approach: Valuing empirical evidence and metrics in informing design choices and measuring success, ensuring designs have a tangible impact.

• Collaboration & Teamwork: Fostering an environment where designers work seamlessly with product managers, developers, and other stakeholders to achieve shared goals.

• Innovation & Creativity: Encouraging new ideas and creative problem-solving to develop cutting-edge digital products.

• Professional Growth: A commitment to continuous learning and development, supporting team members in expanding their skills and advancing their careers.

• Inclusivity: Promoting an inclusive work environment where diversity is valued, and all individuals have equal opportunities to contribute and succeed.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be active participants in multidisciplinary teams, contributing to product strategy and development from inception to launch.

• Open Communication: Encouraging direct and constructive feedback, with a focus on clear articulation of design rationale and active listening.

• Agile Mindset: Embracing iterative design processes, adapting to changes, and collaborating closely with development teams in sprint cycles.

• Stakeholder Engagement: Proactively communicating design progress, insights, and proposals to business stakeholders to ensure alignment and buy-in.

📝 Enhancement Note: The emphasis on inclusivity and professional growth, alongside core design values, suggests a supportive and forward-thinking work environment. Collaboration is central, requiring strong interpersonal and communication skills.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Banking Industry Complexity: Adapting to the unique regulatory, security, and user trust requirements inherent in the banking sector. This requires a nuanced approach to design.

• Balancing Stakeholder Needs: Effectively managing and prioritizing requests and feedback from diverse stakeholders with potentially conflicting priorities.

• Maintaining Design Consistency: Ensuring a cohesive user experience across multiple digital touchpoints and evolving product features, especially within a large organization.

• Driving Adoption of New Designs: Overcoming user inertia or resistance to change when introducing new features or redesigns, requiring strong user education and validation.

Learning & Development Opportunities:

• Specialized Training: Access to a platform for automated training, likely offering courses on UX research, design systems, financial technology (FinTech), and advanced design tools.

• Mentorship: Opportunities to learn from experienced designers and product leaders within Multiplica's network.

• Industry Exposure: Working on diverse projects for various clients within the banking and finance sector provides broad industry knowledge and experience.

• Skill Deepening: The role encourages continuous improvement in areas like advanced prototyping, user psychology, and data analysis for design.

📝 Enhancement Note: The challenges presented are common in senior design roles within regulated industries. The growth opportunities are directly linked to overcoming these challenges and leveraging the provided resources for continuous professional development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital product you designed for the banking sector. What were the key challenges, and how did your design address them?" (Prepare to discuss your process, rationale, and impact).

• "How do you balance user needs with business objectives and technical constraints in your design process?" (Focus on your decision-making framework and negotiation skills).

• "Walk us through a time you used data or user research to significantly change the direction of a product design." (Highlight your analytical skills and ability to advocate for user-centricity). Company & Culture Questions:

• "What interests you about Multiplica and our work in the digital transformation space, particularly within the financial industry?" (Research Multiplica's mission, values, and recent projects).

• "How do you contribute to a positive and inclusive team culture?" (Relate your experiences to the company's stated values).

• "How do you stay updated on the latest design trends and technologies, especially those relevant to FinTech?" (Showcase your commitment to continuous learning). Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your career and design philosophy. Then, present 2-3 detailed case studies.

• For Each Case Study:

  • Context: Clearly state the problem and your role.
  • Process: Explain your research, ideation, and design iterations (show sketches, wireframes, prototypes).
  • Decisions: Justify your key design choices with data or user insights.
  • Outcome: Quantify the impact of your design (metrics, user feedback).

• Engagement: Be ready to answer in-depth questions about your work, challenges faced, and alternative solutions considered. Practice your narrative to be concise and compelling.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of the design process, and the ability to articulate the impact of your work, particularly within the context of the banking industry.

📌 Application Steps

To apply for this Product Designer Sr. position:

• Submit your application through the provided Workable link.

• Portfolio Customization: Curate your portfolio to highlight 2-3 of your most impactful case studies, focusing on digital products, preferably within finance or complex corporate environments. Ensure each case study clearly outlines the problem, your process, your role, and the measurable results.

• Resume Optimization: Tailor your resume to emphasize your 5+ years of experience in product design, specific tool proficiencies (Figma, Maze, Miro), experience with Design Systems, UX Research, and Agile methodologies. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and the impact of your work. Prepare to discuss your experience with data-driven design and stakeholder management. Review common interview questions for senior design roles.

• Company Research: Familiarize yourself with Multiplica's mission, values, and their role as a digital talent consultancy. Understand their focus on innovation and client success, especially within the LATAM and European markets.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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