Product Designer Sr.

📍 Job Overview

Job Title: Product Designer Sr.

Company: Multiplica

Location: Lima, Callao Region, Peru

Job Type: Full-time

Category: Product Design / Digital Experience Operations

Date Posted: September 02, 2026

Experience Level: Senior (5-10 years)

Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• Drive the end-to-end design and evolution of exceptional digital products within the banking industry, ensuring strategic alignment between business objectives and user needs.

• Lead product discovery, ideation, and validation processes, translating complex business requirements into intuitive user flows, wireframes, and high-fidelity UI designs.

• Champion the creation and maintenance of robust Design Systems and UI Kits, ensuring visual and functional consistency across all digital touchpoints.

• Leverage qualitative and quantitative UX research methodologies, including usability testing and heuristic analysis, to inform data-driven design decisions and continuous optimization.

• Foster strong collaborative relationships with cross-functional teams, including product managers, business stakeholders, and engineering, to deliver impactful digital experiences.

📝 Enhancement Note: This role is situated within a digital transformation consultancy, Multiplica Talent, which partners with various companies, including those in the banking sector. The position requires a senior-level Product Designer capable of not only executing design tasks but also contributing to strategic product direction and process improvement, particularly within a regulated industry like banking. The hybrid model indicates a need for on-site collaboration for specific team interactions and strategic discussions.

📈 Primary Responsibilities

• Lead the design lifecycle for digital banking products, from initial concept and user research through to high-fidelity prototyping and final delivery, ensuring a seamless user experience.

• Conduct in-depth user research, including interviews, surveys, and usability testing, to gather insights that inform product strategy and design iterations.

• Develop comprehensive user flows, wireframes, interactive prototypes, and pixel-perfect UI designs that articulate complex functionalities clearly and intuitively.

• Establish and maintain scalable Design Systems, UI Kits, and component libraries to ensure brand consistency, design efficiency, and developer handoff accuracy.

• Analyze user feedback, CSAT scores, NPS data, and heuristic evaluations to identify areas for product enhancement and optimize existing user journeys.

• Collaborate closely with Product Managers, Business Analysts, and Engineering teams in Agile/Scrum environments to ensure design feasibility and effective implementation.

• Present and articulate design solutions, rationale, and impact to diverse stakeholders, including senior leadership, effectively communicating the value of user-centered design.

• Drive innovation by exploring new design patterns, technologies, and user interaction models relevant to the financial services sector.

• Contribute to the strategic roadmap of digital products by providing design perspectives on market trends and user behavior.

📝 Enhancement Note: The responsibilities highlight a blend of tactical design execution and strategic contribution. Emphasis on "evolution of digital products" and "strategic alignment between business vision and user needs" indicates that this role is not just about creating new designs but also about continuously improving existing products and ensuring they meet business goals. The requirement to "incorporate metrics like CSAT, NPS and heuristic analysis" points towards a data-driven approach to design optimization.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field is typically expected for a Senior Product Designer role. Equivalent practical experience will also be considered.

Experience: A minimum of 5 years of proven experience as a Product Designer, UX/UI Designer, or in a similar role, with a strong portfolio showcasing end-to-end product design projects.

Required Skills:

• Minimum 5 years of professional experience in Product Design or related UX/UI roles.

• Demonstrated expertise in designing and developing digital products, with a preference for experience in banking, finance, insurance, or other corporate environments.

• Advanced proficiency in design and prototyping tools such as Figma, Maze, and collaborative whiteboarding tools like Miro or FigJam.

• Solid understanding of navigation architecture, user interaction flows, and experience mapping.

• Experience with Design Systems, UI Kits, and the application of design heuristics.

• Proven ability to interpret data, derive actionable insights, and make evidence-based design decisions.

• Familiarity with Agile and Scrum methodologies and experience working within these frameworks.

• Exceptional ability to communicate and negotiate design solutions with cross-functional teams and stakeholders.

• Strong critical thinking and creative problem-solving skills.

• Resilience, flexibility, and adaptability in a dynamic work environment. Preferred Skills:

• Experience with quantitative UX research methods and tools.

• Familiarity with A/B testing and other experimentation frameworks for product optimization.

• Knowledge of front-end development principles to facilitate better collaboration with engineers.

• Experience in mentoring junior designers or leading design initiatives.

• Understanding of accessibility standards (WCAG).

📝 Enhancement Note: The requirement for "more than 5 years of experience" and the specific mention of "banking, finance, insurance or environments corporativos" suggests a need for designers who can navigate complex, regulated industries. The emphasis on "interpreting data, generating insights, and taking decisions based on evidence" is a key differentiator for senior roles, moving beyond aesthetic design to strategic product contribution. The portfolio requirement is critical and should focus on demonstrating impact and process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A highly visual and functional portfolio showcasing a minimum of 3-5 comprehensive case studies.

• Each case study must clearly articulate the challenge, the design process undertaken, the user flows and wireframes developed, the final UI, and, crucially, the demonstrable impact of the design (e.g., metrics, user feedback, business outcomes).

• Projects should ideally demonstrate experience in complex digital products, with a preference for those within the financial services sector.

• Evidence of proficiency in core design tools (Figma), research tools (Maze), and collaboration platforms (Miro/FigJam). Process Documentation:

• Demonstrate a systematic approach to problem-solving, from initial discovery and user research through to iterative design and validation.

• Showcase understanding and application of design thinking principles, user-centered design methodologies, and Agile/Scrum workflows.

• Illustrate the ability to create and maintain Design Systems, ensuring consistency and scalability across product ecosystems.

• Evidence of applying quantitative and qualitative data to inform design decisions and measure success.

📝 Enhancement Note: The portfolio is paramount for this role. It's not just a showcase of visual work but a demonstration of problem-solving capabilities, strategic thinking, and the ability to drive measurable outcomes. The emphasis on "impact of the design" and "metrics" suggests that candidates should be prepared to quantify their contributions and articulate the ROI of their design solutions.

💵 Compensation & Benefits

Salary Range: Based on the senior experience level (5-10 years), the hybrid work model, and the location in Lima, Peru, a competitive salary range is estimated. For a Senior Product Designer in Lima, with the specified requirements, the annual salary could range from PEN 80,000 to PEN 130,000 (approximately USD 22,000 to USD 35,000), depending on experience, specific skill set, and negotiation. This range reflects industry benchmarks for specialized digital design roles in Peru, considering the need for expertise in finance and complex product development.

Benefits:

• 100% Payroll: Full-time employment with all legal benefits in Peru.

• 100% EPS Coverage: Comprehensive private health insurance plan (Entidad Prestadora de Salud) for employees.

• Hybrid Work Model: Flexibility with 3 days per week in the office, allowing for in-person collaboration and remote work.

• Professional Development Platform: Access to an automatic training platform for continuous learning and skill enhancement.

• Excellent Work Environment: A supportive and inclusive culture focused on professional growth and collaboration.

• Constant Training: Opportunities for ongoing learning and development to stay current with industry trends.

Working Hours: Standard full-time hours, Monday to Friday, from 9:00 AM to 6:00 PM (40 hours per week), with potential for some flexibility as is common in hybrid arrangements.

📝 Enhancement Note: The salary estimation is based on research of Senior Product Designer roles in Lima, Peru, considering the specialized industry (banking/finance) and required tools/methodologies. The benefits package is quite robust, with full payroll and EPS coverage being significant advantages in the Peruvian market. The hybrid model is also a key selling point.

🎯 Team & Company Context

🏢 Company Culture

Industry: The role is within Multiplica Talent, a digital talent consultancy, but the core work is for a client in the Banking/Financial Services industry. This industry is characterized by strict regulatory compliance, a focus on security, and a growing imperative for digital innovation to meet customer expectations and competitive pressures. The operations within this sector require meticulous attention to detail, a strong understanding of risk management, and a commitment to user trust.

Company Size: Multiplica Talent is a consultancy with a significant reach, implying a substantial network of professionals and clients. The client company in the banking sector could range from large established institutions to fintech-focused entities, likely operating at a significant scale with complex organizational structures.

Founded: Multiplica has over 26 years of experience, indicating a mature and established consultancy with a deep understanding of the digital talent market in LATAM and Europe. This longevity suggests stability and a proven track record.

Team Structure:

• The Product Designer will likely be part of a client-side product team, working within an Agile/Scrum framework. This team will include Product Managers, other Designers (potentially UX/UI specialists or researchers), Developers, QA testers, and possibly Business Analysts.

• Collaboration will extend to stakeholders across different departments within the bank, such as marketing, compliance, operations, and customer service.

• Reporting will likely be to a Product Lead or Head of Design within the client organization, with potential dotted-line reporting to a Multiplica Talent representative for professional development and career guidance. Methodology:

• Data-Driven Design: Emphasis on using analytics, user research, and A/B testing to inform design decisions.

• Agile/Scrum: Iterative development cycles, with close collaboration between design, product, and engineering.

• Design Thinking: A human-centered approach to problem-solving, focusing on empathy, ideation, prototyping, and testing.

• Component-Based Design: Utilizing Design Systems and reusable components for efficiency and consistency.

Company Website: https://www.multiplica.com/ (This is the main Multiplica site; the job posting is through their talent arm, but this provides general company context).

📝 Enhancement Note: The context of working for a consultancy like Multiplica means the designer will be exposed to different client environments and challenges. The specific focus on the banking industry implies a need for a designer who understands the unique constraints and opportunities within financial services, such as security, compliance, and the need for trust and reliability in digital platforms.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role. It signifies a level of expertise where individuals are expected to lead design initiatives, mentor junior team members, and contribute significantly to product strategy. They are not just executors but also strategic thinkers who can influence product direction and champion user-centered design principles. The role demands a deep understanding of design processes, tools, and the ability to translate complex business needs into effective digital solutions, particularly within a regulated industry.

Reporting Structure: The Senior Product Designer will likely report to a Product Manager, Design Lead, or Head of Product within the client organization. They will work closely with a multidisciplinary team comprising Product Managers, Engineers, QA testers, and potentially UX Researchers or other Designers. Collaboration with business stakeholders across various departments (e.g., marketing, operations, compliance) is also a key aspect.

Operations Impact: The impact of this role is directly tied to the success of digital products within the banking sector. This includes improving customer satisfaction (CSAT), increasing user adoption and engagement, streamlining operational processes through intuitive interfaces, and ultimately contributing to revenue growth and market competitiveness for the client. The designer's work will influence how customers interact with financial services, potentially impacting brand perception and loyalty.

Growth Opportunities:

• Leadership Development: Potential to move into Lead Product Designer, Design Manager, or Head of Design roles, managing teams and setting design strategy.

• Specialization: Opportunity to deepen expertise in specific areas like UX research, interaction design, accessibility, or product strategy within the financial services domain.

• Cross-Industry Exposure: Through Multiplica Talent, there may be opportunities to work on projects for different clients or industries, broadening experience.

• Mentorship: Opportunity to mentor junior designers and contribute to the growth of the design community within the client organization and at Multiplica.

• Strategic Influence: Greater involvement in product roadmap planning and strategic decision-making for digital initiatives.

📝 Enhancement Note: The career path for a Senior Product Designer often involves moving from individual contribution to leadership and strategic influence. The role at Multiplica, by placing the designer within a client's organization, offers a chance to make a tangible impact on a specific product and potentially influence internal design practices. The "operations" aspect here refers to the operationalization of design within a business context, ensuring designs are not only creative but also feasible, scalable, and aligned with business goals.

🌐 Work Environment

Office Type: The role is Hybrid, meaning a combination of remote work and in-office presence. This suggests that the client organization values in-person collaboration for certain activities, such as brainstorming sessions, team sync-ups, and strategic planning, while allowing for focused individual work remotely.

Office Location(s): Lima, Peru (specifically within the Callao Region). This implies the need for local candidates or those willing to relocate or travel to Lima for the required 3 days per week.

Workspace Context:

• Collaborative Environment: The hybrid model and the nature of product design necessitate a workspace that facilitates both focused individual work and team collaboration. This could include dedicated team spaces, meeting rooms equipped for hybrid interactions, and open areas for brainstorming.

• Tools and Technology: Expect access to robust design software, high-speed internet, and collaborative platforms essential for remote and in-office work. The client organization will likely provide necessary hardware and software licenses.

• Team Interaction: Opportunities for spontaneous discussions, design critiques, and knowledge sharing with colleagues in person, alongside structured virtual meetings.

Work Schedule: The standard work schedule is Monday to Friday, 9:00 AM to 6:00 PM. This provides a structured framework, but the hybrid nature may offer some flexibility in managing personal time around core collaborative hours. The focus is on delivering results and meeting project deadlines within this framework.

📝 Enhancement Note: The hybrid aspect is a key differentiator. While remote work offers flexibility, the requirement for 3 days in the office suggests that in-person collaboration, team building, and strategic alignment are highly valued by the client organization. Candidates should be prepared to commute to Lima and engage actively in on-site activities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter from Multiplica Talent to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Technical Interview: A session with hiring managers or senior designers from the client organization to deep-dive into the candidate's portfolio. Expect detailed questions about design choices, problem-solving approaches, and impact metrics for specific projects. This may include a design challenge or a case study presentation.

• Cross-Functional Interview: An interview with team members from Product Management, Engineering, or other relevant departments to assess collaboration skills, understanding of the product development lifecycle, and ability to work within an Agile environment.

• Final Interview: Potentially with a senior leader from the client organization to discuss strategic alignment, long-term vision, and cultural fit.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that showcase end-to-end design thinking, problem-solving, and measurable impact, ideally within the financial sector.

• Tell a Story: For each project, clearly outline the problem, your role, the process you followed (research, ideation, design, testing), your key contributions, the rationale behind your decisions, and the resulting outcomes (quantified whenever possible).

• Highlight Impact: Focus on how your design solutions solved business problems, improved user experience, or drove key metrics (e.g., conversion rates, engagement, efficiency). Use data and testimonials where available.

• Demonstrate Process: Show your thought process, including wireframes, user flows, prototypes, and iterations. Explain why you made certain design choices.

• Prepare for Presentation: Be ready to present your portfolio live, articulate your process clearly, and answer in-depth questions about your work.

Challenge Preparation:

• Design Challenge: Be prepared for a hypothetical design problem related to digital banking. Focus on your approach: how you would define the problem, research users, ideate solutions, and present a concept.

• Case Study Presentation: Practice presenting one of your portfolio case studies within a time limit, focusing on clarity, storytelling, and highlighting your strategic contributions.

• Stakeholder Management: Prepare examples of how you've managed difficult stakeholder feedback or negotiated design decisions in previous roles.

📝 Enhancement Note: The emphasis on portfolio review and a potential design challenge indicates that practical skills and the ability to articulate design thinking are paramount. Candidates should prepare to not only show their work but also to explain the "why" behind their design decisions and their impact on business objectives. The hybrid nature might also mean interviewers will assess suitability for in-office collaboration.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Mastery is expected.

• Maze: For running usability tests and collecting user feedback on prototypes and live products.

• Miro/FigJam: For collaborative whiteboarding, brainstorming, user journey mapping, and information architecture.

• Microsoft Office Suite (Excel, PowerPoint): For data analysis, reporting, and presentations.

Analytics & Reporting:

• Familiarity with analytics platforms like Google Analytics, Adobe Analytics, or similar tools used for tracking user behavior and product performance.

• Experience interpreting data from CSAT and NPS surveys.

• Understanding of heuristic evaluation frameworks. CRM & Automation:

• While not a direct CRM role, understanding how user data is managed and how automated workflows impact user experience can be beneficial.

• Knowledge of how design integrates with marketing automation or customer engagement platforms.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The inclusion of Maze and Miro/FigJam points to a modern, collaborative, and data-informed design workflow. The emphasis on data analysis and metrics (CSAT, NPS, heuristics) underscores the need for a results-oriented designer.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs and experience in all design decisions.

• Data-Driven Decision Making: Valuing insights from data, research, and analytics to inform strategy and design.

• Collaboration & Communication: Fostering an environment where open communication, constructive feedback, and cross-functional teamwork are paramount.

• Efficiency & Scalability: Designing solutions that are not only effective but also efficient to implement and scalable across the product ecosystem, often through Design Systems.

• Innovation & Adaptability: Embracing new ideas, technologies, and methodologies to continuously improve digital products and user experiences, especially within the evolving financial sector.

Collaboration Style:

• Cross-Functional Integration: Actively partnering with Product Managers, Engineers, Researchers, and Business Stakeholders to ensure alignment and shared understanding.

• Iterative Feedback Loops: Engaging in regular design reviews and incorporating feedback from peers and stakeholders to refine designs.

• Knowledge Sharing: Willingness to share design best practices, insights, and learnings with the broader team and organization.

• Proactive Engagement: Taking initiative to identify design opportunities and contribute to product strategy beyond assigned tasks.

📝 Enhancement Note: The values emphasize a blend of user advocacy, analytical rigor, and strong teamwork. In a banking context, trust and reliability are implicit values that good design must support. The collaborative style is crucial for navigating the complexities of large organizations and regulated industries.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Regulatory Constraints: Designing within the strict compliance and security requirements of the banking industry can be challenging, requiring creative solutions that balance user experience with regulatory needs.

• Balancing Stakeholder Needs: Effectively managing diverse stakeholder expectations and priorities, ensuring that user needs are not compromised for business demands.

• Driving Adoption of New Designs: Introducing and gaining buy-in for innovative design solutions within a potentially conservative industry.

• Maintaining Consistency: Ensuring design consistency across a potentially vast and complex product suite, especially when working with multiple teams or legacy systems.

Learning & Development Opportunities:

• Deep Dive into FinTech/Banking UX: Gaining specialized knowledge of user behavior and design best practices within the financial services sector.

• Advanced Design System Management: Opportunities to contribute to or lead the evolution of sophisticated Design Systems.

• Strategic Product Leadership: Developing skills in product strategy, roadmap planning, and influencing business decisions through design.

• Mentorship Programs: Participating in or leading mentorship initiatives within Multiplica Talent or the client organization.

📝 Enhancement Note: The challenges are specific to the industry and role, requiring a designer who is not only skilled but also adaptable and strategic. The growth opportunities are geared towards increasing strategic influence and specialized expertise within a high-impact sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on negotiation, user advocacy, and data-driven rationale).

• "How would you approach designing a new feature for a mobile banking app that aims to increase user engagement with investment products?" (Outline your process: research, ideation, key design considerations for financial products, metrics for success).

• "Walk us through a complex product design project from your portfolio. What was the biggest challenge, how did you overcome it, and what was the measurable impact?" (Prepare to articulate your role, process, decisions, and quantifiable results). Company & Culture Questions:

• "What interests you about working in the banking/financial services industry, and specifically at our company?" (Research the client's digital initiatives and demonstrate genuine interest).

• "How do you stay updated on the latest design trends and technologies, especially those relevant to financial services?" (Showcase continuous learning and industry awareness).

• "Describe your experience working in an Agile/Scrum environment. How do you collaborate with developers and product managers?" (Highlight teamwork, communication, and understanding of Agile principles). Portfolio Presentation Strategy:

• Structure is Key: Begin with an executive summary of the project, followed by the problem statement, your role, the process, key design decisions with rationale, and finally, the results and impact.

• Visual Storytelling: Use high-quality visuals (wireframes, mockups, prototypes) to illustrate your points. Explain the "why" behind each design choice.

• Quantify Impact: Whenever possible, present metrics (e.g., increased conversion rates, reduced task completion time, improved CSAT scores) to demonstrate the value of your work.

• Be Ready for Deep Dives: Anticipate detailed questions about your process, tools, and decision-making. Be honest about limitations and what you learned.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also strategic thinking, problem-solving abilities, and an understanding of the business context, particularly within the financial sector. The portfolio presentation is a critical component where candidates can showcase their end-to-end capabilities.

📌 Application Steps

To apply for this Product Designer Sr. position:

• Submit your application through the provided link on Workable.

• Tailor your Resume: Highlight experience relevant to digital product design, banking/finance, and proficiency in Figma, Maze, Miro/FigJam, and Agile methodologies. Quantify achievements with specific metrics where possible.

• Curate Your Portfolio: Select 3-5 strong case studies that clearly demonstrate your end-to-end design process, problem-solving skills, and measurable impact. Ensure it's easily accessible (e.g., via a link).

• Prepare Your Presentation: Practice walking through your portfolio, focusing on storytelling, clear articulation of your process, and demonstrating the impact of your design solutions.

• Research Multiplica and the Industry: Understand Multiplica's business model and the challenges/opportunities within the digital banking sector to inform your responses during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details, especially regarding salary ranges and specific client company information, should be verified directly with Multiplica Talent during the application process.