Product Designer - New York City
π Job Overview
Job Title: Product Designer
Company: HERE
Location: New York City, NY
Job Type: Full-Time
Category: Product Design / UX/UI Design
Date Posted: April 30, 2026
Experience Level: 2-5 Years
Remote Status: Hybrid Remote
π Role Summary
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Drive the end-to-end design process for a new enterprise browser, focusing on user flows, wireframes, UI, and interactive prototypes.
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Conceptualize and deliver 5+ high-impact product features that enhance client adoption, retention, and foster new business relationships.
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Lead the recreation and enhancement of the company's design system, establishing design foundations and elevating component versatility.
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Collaborate extensively with product management, engineering, and leadership through design workshops to align on solutions and ensure seamless execution.
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Focus on front-end interaction design and user experience (UX) design to meet critical business requirements and user needs within a secure enterprise environment.
π Enhancement Note: This role is positioned within a company specializing in secure enterprise browsers, suggesting a strong emphasis on security, compliance, and robust user experience design for regulated industries. The "Product Designer" title, coupled with the responsibilities, indicates a hybrid UX/UI and product design function with a significant focus on interaction design and system-level thinking.
π Primary Responsibilities
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Lead the conceptualization and execution of user flows, wireframes, UI designs, and interactive prototypes for new product features and existing product enhancements, utilizing Figma as the primary design tool.
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Design and implement core components of a new end-to-end product, directly contributing to client retention strategies and the acquisition of new business relationships.
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Take ownership of recreating and evolving the company's design system, building foundational design elements and improving the overall style, organization, and versatility of design components.
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Facilitate cross-functional design workshops, actively engaging product managers, engineers, and leadership to brainstorm ideas, validate concepts, and achieve alignment on design solutions.
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Perform comprehensive UX Design and UI Design activities, ensuring that all designed products effectively meet defined business requirements and address user needs within the enterprise context.
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Execute front-end interaction design to ensure intuitive and efficient user experiences within the HERE Enterprise Browser.
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Contribute to the strategic enhancement of product adoption and implementation by end-clients, particularly within regulated industries.
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Ensure clear communication, shared priorities, and seamless execution of design initiatives across all relevant departments.
π Enhancement Note: The explicit mention of "5+ high-impact product features" and "core components of a new end-to-end product" indicates a significant level of individual contribution and project ownership expected from this role. The responsibility for "recreating the company's design system" points towards a need for strong foundational design skills and the ability to establish scalable design standards.
π Skills & Qualifications
Education: Master's degree (or foreign equivalent) in Interactive Telecommunications, or a closely related field.
Experience: A minimum of two (2) years of experience in a UX Designer, Product Designer, or closely related role.
Required Skills:
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Proficiency in Figma for user flows, wireframes, UI design, and interactive prototyping.
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Demonstrated experience in UX Design and UI Design, creating products that meet business requirements and user needs.
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Strong Front-end Interaction Design capabilities.
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Experience with Visual Code Studio.
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Proficiency with Sketch, Zeplin, Invision, and Adobe Creative Suite.
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Experience using Jira for project management and task tracking.
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Experience in designing and contributing to Design Systems.
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Proven ability to lead the design of user flows, wireframes, UI, and interactive prototypes.
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Experience conceptualizing and delivering high-impact product features.
Preferred Skills:
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Experience designing for enterprise-grade software, particularly in secure or regulated industries.
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Familiarity with Chromium-based browser architectures.
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Understanding of SaaS, identity-based access, and workspace isolation concepts.
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Experience with user research methodologies and usability testing.
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Knowledge of front-end development principles (HTML, CSS, JavaScript) to inform design decisions.
π Enhancement Note: The requirement for concurrent experience acquisition ("Required experience may be gained concurrently") suggests flexibility in how candidates demonstrate their two years of experience, potentially allowing for a combination of internships, academic projects, and professional roles. The extensive list of required design tools emphasizes a need for a candidate with a broad and deep technical toolkit in design software.
π Process & Systems Portfolio Requirements
Portfolio Essentials:
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Showcase a minimum of 3-5 detailed case studies demonstrating end-to-end product design processes, from initial concept and user research to final UI implementation and interaction design.
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Clearly articulate your role and contributions within each project, especially highlighting leadership in designing user flows, wireframes, UI, and interactive prototypes.
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Present examples of high-impact product features you have designed and their resulting business outcomes or user adoption metrics.
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Include examples of your work on design systems, illustrating your approach to building design foundations, creating versatile components, and elevating design standards.
Process Documentation:
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For each case study, provide a clear overview of the design process followed, including any methodologies used for user research, ideation, validation, and iteration.
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Detail how you collaborated with product, engineering, and leadership teams, including specific examples of design workshops or feedback sessions.
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Explain how you translated business requirements and user needs into effective design solutions, particularly for enterprise-level products.
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Document your approach to front-end interaction design and how it contributed to the overall user experience.
π Enhancement Note: Given the role's emphasis on design systems and high-impact features, candidates should prepare to discuss specific examples of how their design work has directly influenced product adoption, client retention, or new business opportunities. Demonstrating an understanding of enterprise security and regulated industry needs within case studies will be highly advantageous.
π΅ Compensation & Benefits
Salary Range: $69,000 - $125,000 per year.
Benefits:
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Generous Paid Time Off, Paid Holidays & Sick Time
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Competitive & Comprehensive Health Insurance
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Thoughtfully-Planned Paid Parental Leave
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Financial Well-Being Plans (FSA)
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401k plan
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Life Insurance
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Stock Options
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Professional Development Courses
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Employee Resource Groups
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One Medical - Free Membership
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Talkspace - Mental Health Therapy 24/7
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Team Lunches
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Casual dress code
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Commuter Benefits (NYC employees only)
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Citibike (NYC employees only)
Working Hours: Standard 40 hours per week, with flexibility for hybrid remote work up to 3 days per week.
π Enhancement Note: The salary range provided is typical for a Product Designer with 2-5 years of experience in a high-cost-of-living area like New York City. The extensive list of benefits indicates a comprehensive employee support package, with specific perks tailored for NYC employees.
π― Team & Company Context
π’ Company Culture
Industry: Technology, Enterprise Software, Cybersecurity, SaaS
Company Size: Not explicitly stated, but the backing by major financial institutions and venture firms suggests a well-funded, growth-stage company. The mention of a "new end-to-end product" implies ongoing development and expansion.
Founded: Not explicitly stated, but the company's focus on a purpose-built enterprise browser suggests a relatively recent innovation in the market, likely founded within the last decade.
Team Structure:
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The Product Design team likely operates within a Product Development or Engineering department, with designers reporting to a Design Lead or Head of Product.
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Close collaboration is expected with Product Management (defining requirements and strategy) and Engineering (implementation and technical feasibility).
Methodology:
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Data-driven design decisions informed by user needs and business requirements.
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Agile development methodologies are implied through collaboration with engineering and iterative design processes.
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Emphasis on security and policy controls, reflecting the core value proposition of the HERE Enterprise Browser.
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A culture that values innovation, collaboration, and employee well-being, as highlighted in the "Life at HERE" section.
Company Website: here.com
π Enhancement Note: HERE's mission to provide a secure, intelligent browser for enterprise work, especially for regulated industries like finance, shapes its company culture. Expect a professional, security-conscious environment that still fosters creativity and collaboration. The backing by major financial institutions suggests stability and a serious approach to market penetration.
π Career & Growth Analysis
Operations Career Level: Mid-Level Product Designer. This role is for an individual contributor who is expected to lead significant design initiatives and contribute to core product development. It requires a solid foundation in design principles and tool proficiency, with the capacity to grow into more senior or specialized design roles.
Reporting Structure: The role likely reports to a Design Manager, Head of Product Design, or a Senior Product Lead. Collaboration will be extensive with Product Managers and Engineering Leads.
Operations Impact: Designers at HERE are positioned to have a direct impact on the company's success by:
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Enhancing user adoption and retention through intuitive and secure product design.
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Contributing to the development of new, critical product features that drive business growth.
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Shaping the company's design language and standards through the evolution of its design system.
Growth Opportunities:
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Specialization: Opportunity to deepen expertise in enterprise UX, security design, or advanced interaction design.
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Leadership: Potential to lead design for major product initiatives, mentor junior designers, or take on design system ownership.
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Cross-functional: Development of stronger product strategy and business acumen through close collaboration with product and engineering leadership.
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Skill Enhancement: Continuous learning through professional development courses, potential industry conferences, and exposure to cutting-edge enterprise technology.
π Enhancement Note: The role offers a clear path for growth from a mid-level individual contributor to a more senior or lead design position, especially with the company's focus on building out new products and its design system. The experience gained in designing for highly regulated industries is a valuable differentiator for future career opportunities.
π Work Environment
Office Type: HERE offers a hybrid remote work model, with a physical office presence in New York City. This allows for a blend of in-office collaboration and remote flexibility.
Office Location(s): New York City, NY. This location provides access to a vibrant tech ecosystem and specific employee benefits like commuter programs and Citibike.
Workspace Context:
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Collaborative Environment: The hybrid model encourages in-office days for team workshops, brainstorming sessions, and building team rapport. Remote days allow for focused individual work.
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Tools & Technology: Access to industry-standard design software (Figma, Sketch, Adobe Creative Suite) and collaboration tools (Jira, potentially others). The company utilizes a Chromium-based platform, implying a modern technology stack.
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Team Interaction: Opportunities for regular interaction with product managers, engineers, and leadership through designed meetings, workshops, and informal communication channels.
Work Schedule: A standard 40-hour work week is expected, with the flexibility to work from home up to three days per week. This schedule supports focused design work and collaboration.
π Enhancement Note: The hybrid nature of the role suggests a need for strong self-management skills and effective communication strategies for distributed teams. The emphasis on "team lunches" and "casual dress code" indicates a company culture that values connection and comfort, even within a professional enterprise setting.
π Application & Portfolio Review Process
Interview Process:
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Initial Screening: A recruiter will likely review your resume and portfolio to assess basic qualifications and alignment with the role's requirements.
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Portfolio Review & Discussion: Expect a dedicated session where you will present your portfolio, walking through 2-3 key case studies. Be prepared to discuss your design process, decisions, challenges, and outcomes in detail.
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Technical Interview/Design Challenge: This may involve a take-home assignment or an in-interview design exercise focused on problem-solving, user flows, or UI design within an enterprise context.
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Cross-functional Interviews: You'll likely meet with Product Managers and Engineers to assess collaboration skills, technical understanding, and cultural fit.
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Leadership Interview: A final interview with a senior leader to discuss strategic thinking, impact, and long-term career aspirations.
Portfolio Review Tips:
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Curate Strategically: Select case studies that best showcase your experience with user flows, wireframes, UI design, interactive prototypes, and design systems. Prioritize projects that demonstrate impact and problem-solving.
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Tell a Story: For each case study, clearly articulate the problem, your role and process, the solutions you designed, and the results achieved (quantifiable if possible). Emphasize your contribution to high-impact features and design system development.
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Demonstrate Tool Proficiency: Ensure your portfolio clearly shows your command of Figma, Sketch, Adobe Creative Suite, and other relevant tools.
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Address Enterprise Context: If possible, include examples that touch upon security, compliance, or enterprise-specific user needs, aligning with HERE's market.
Challenge Preparation:
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Understand the Domain: Familiarize yourself with HERE's product, its target audience (regulated industries, enterprises), and the challenges of designing secure enterprise software.
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Practice Design Exercises: Be ready to tackle problems related to user flows, interface design, and interaction design under time constraints. Focus on demonstrating a structured approach.
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Articulate Your Process: Clearly explain your thought process, the trade-offs you considered, and why you made specific design decisions.
π Enhancement Note: Given the role's emphasis on design systems, be prepared to discuss your philosophy on design systems, how you contribute to them, and their importance in enterprise environments. The mention of "Front-end Interaction Design" suggests that understanding how designs translate to code will be valuable.
π Tools & Technology Stack
Primary Tools:
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Figma: Essential for all aspects of design, from wireframing to interactive prototyping. Expect to demonstrate advanced proficiency.
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Sketch: Another core design tool listed, indicating a need for familiarity or the ability to transition between tools seamlessly.
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Adobe Creative Suite: Likely used for asset creation, image editing, and potentially more advanced visual design tasks.
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Zeplin: Used for design handoff to engineering, requiring an understanding of its features and best practices.
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Invision: A prototyping and collaboration tool, often used for creating interactive mockups and user testing.
Analytics & Reporting:
- Jira: The primary tool for task management, bug tracking, and project workflow within the engineering and product teams. Familiarity is crucial for collaboration.
CRM & Automation:
- Not explicitly mentioned for the design role, but understanding how design impacts user journeys within CRMs or automated workflows could be a plus.
π Enhancement Note: The extensive list of design tools (Figma, Sketch, Adobe Creative Suite, Zeplin, Invision) highlights the need for a designer who is highly proficient and adaptable across multiple platforms. The inclusion of Jira underscores the importance of seamless integration between design and development workflows.
π₯ Team Culture & Values
Operations Values:
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Security First: A paramount value, given the nature of HERE's enterprise browser for regulated industries. Designers must prioritize security and privacy in their solutions.
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Productivity & Efficiency: The browser is designed to enhance work, so designs should aim for seamless, efficient user experiences.
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Collaboration & Alignment: Strong emphasis on working with product, engineering, and leadership to ensure shared understanding and cohesive execution.
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Innovation: Fostering a space where employees can learn and innovate, creating compelling solutions.
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Respect for Diversity: Valuing diversity of thought and experience, creating an inclusive environment.
Collaboration Style:
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Cross-functional Integration: Designers are expected to work closely with Product Managers to define requirements and with Engineers to ensure feasibility and accurate implementation.
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Workshop-Driven: Design workshops are a key method for brainstorming, validation, and achieving alignment across departments.
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Feedback Exchange: A culture that encourages open communication and constructive feedback to continuously improve designs and processes.
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Knowledge Sharing: Likely facilitated through design system contributions, internal presentations, and team discussions.
π Enhancement Note: The company's slogan, "Everything works right hereβ’," encapsulates a commitment to reliability, security, and seamless functionality, which should be reflected in the design ethos. The emphasis on "respects the diversity of thought" suggests an open environment for creative problem-solving.
β‘ Challenges & Growth Opportunities
Challenges:
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Balancing Security and Usability: Designing for highly secure enterprise environments often presents a challenge in maintaining intuitive and efficient user experiences.
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Recreating a Design System: Building or significantly overhauling a design system requires strategic thinking, consensus-building, and meticulous execution to ensure scalability and adoption.
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Cross-Departmental Alignment: Ensuring consistent communication and buy-in from product, engineering, and leadership on design decisions can be complex in a growth-stage company.
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Designing for Regulated Industries: Understanding and adhering to specific compliance and policy requirements for sectors like finance and government adds a layer of complexity to the design process.
Learning & Development Opportunities:
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Enterprise UX Mastery: Deepen expertise in designing for complex enterprise workflows, security protocols, and regulatory compliance.
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Design System Leadership: Opportunity to become a key contributor or owner of a critical design system, influencing product consistency and development efficiency.
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Product Strategy Influence: Grow in understanding of business objectives and how design can strategically drive revenue, client retention, and new business acquisition.
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Technology Exposure: Gain experience with a modern, Chromium-based enterprise browser and its associated technologies.
π Enhancement Note: The challenges presented are typical for roles in established but innovative tech companies, particularly those serving enterprise clients. Successfully navigating these will provide significant professional development.
π‘ Interview Preparation
Strategy Questions:
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"Describe a time you led the design of a complex user flow from concept to implementation. What were the key challenges and how did you overcome them?" (Focus on process, problem-solving, and outcomes).
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"How would you approach redesigning or contributing to a company's design system? What are the critical elements and considerations for enterprise use?" (Highlight your design system experience and strategic thinking).
Company & Culture Questions:
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"What interests you about HERE and our mission to create a purpose-built enterprise browser?" (Research HERE's product, market, and values).
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"How do you approach collaboration with product managers and engineers, especially when there are differing opinions on design direction?" (Showcase your communication and negotiation skills).
Portfolio Presentation Strategy:
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Structure: Organize your presentation logically, typically by case study. For each, start with the problem, your role, the process, the solution, and the impact/results.
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Highlight Key Contributions: Clearly articulate your specific involvement in user flows, wireframes, UI design, interactive prototypes, and design system elements.
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Quantify Impact: If possible, use data or metrics to demonstrate the success of your designs (e.g., increased adoption, improved task completion rates, reduced errors).
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Tool Demonstration: Be ready to briefly show how you used Figma or other tools to achieve specific design outcomes.
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Engage Your Audience: Be prepared to answer questions and engage in a discussion about your work, demonstrating your passion and expertise.
π Enhancement Note: Be prepared to discuss your experience with front-end interaction design and how you translate static designs into dynamic, user-friendly interfaces. Demonstrating an understanding of the specific needs and constraints of enterprise users, especially in regulated industries, will be highly advantageous.
π Application Steps
To apply for this Product Designer position:
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Submit your application through the provided link on Greenhouse.
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Portfolio Customization: Tailor your resume and portfolio to highlight your experience with Figma, UX/UI Design, wireframing, prototyping, and design systems. Prioritize case studies that demonstrate impact on product features and enterprise solutions.
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Resume Optimization: Ensure your resume clearly outlines your 2+ years of relevant experience, Master's degree, and proficiency with all listed design tools (Figma, Sketch, Adobe Creative Suite, etc.). Use keywords from the job description.
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Interview Preparation: Practice articulating your design process, decision-making rationale, and collaboration experience. Prepare to present 2-3 strong case studies that showcase your ability to deliver high-impact product features.
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Company Research: Thoroughly review HERE's website, product offerings, and company mission. Understand their focus on enterprise security and their target industries to tailor your responses and demonstrate genuine interest.
β οΈ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Requires a Master's degree in Interactive Telecommunications or a related field and at least two years of experience in UX/UI design. Proficiency in tools such as Figma, Sketch, and Adobe Creative Suite is mandatory.