Product Designer Lead - 4All

📍 Job Overview

Job Title: Product Designer Lead - 4All

Company: Jusbrasil

Location: Brazil

Job Type: Full-Time

Category: Product Design / UX/UI Design / AI Product Design

Date Posted: 2026-06-11

Experience Level: 5-10 Years

Remote Status: Remote OK

🚀 Role Summary

• Lead the end-to-end design of user experiences for individuals facing common legal issues, ensuring clarity, quality, and speed.

• Orchestrate the integration of AI, particularly Generative AI and LLMs, into product design for document generation and user guidance.

• Drive continuous experimentation through user research, testing, and production deployments to optimize perceived performance and user satisfaction.

• Collaborate closely with Engineering and Legal Engineers to align user experience with technical capabilities, legal requirements, and product logic.

• Act as a bridge between product intelligence and the end-user, focusing on tangible impact in improving access to justice and social trust.

📝 Enhancement Note: This role is positioned as a Product Designer Lead, indicating a senior position with leadership responsibilities within a specific product area. The emphasis on "4All" and "cidadão comum" suggests a focus on mass-market accessibility and user-centric design for everyday legal problems. The integration of AI, especially Generative AI, is a core expectation, requiring a designer who is not just familiar but fluent and opinionated on its practical application.

📈 Primary Responsibilities

• Design end-to-end user journeys, encompassing not only the interface but also system behaviors, AI interactions, and the overall product logic.

• Orchestrate the user experience with AI, focusing on conversational agents, generated documents, and seamless integration with external channels.

• Manage perceived performance, balancing speed and quality during user interactions, especially in complex processes like document generation.

• Define prioritization and scope for design initiatives, evaluating input based on volume, feasibility, evidence of use, and overall quality impact.

• Conduct continuous experimentation through user research, testing, and iterative deployments to validate and refine design solutions.

• Integrate closely with engineering teams to calibrate AI agents, user flows, and system rules, ensuring technical feasibility and alignment with product goals.

• Collaborate with Legal Engineers and domain experts to ensure accuracy, compliance, and effectiveness of legal solutions.

• Leverage AI tools within the design process for ideation, prototyping, and solution construction, always prioritizing the quality of the final delivery.

• Ensure the visual craft of interfaces is aligned with product goals, emphasizing rhythm, ergonomics, and attention to detail.

• Champion user-centricity by actively engaging in user research and incorporating feedback throughout the design lifecycle.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership and hands-on execution, with a strong emphasis on AI integration and complex problem-solving within the legal tech domain. The role requires a designer who can influence product direction and manage technical and legal constraints effectively.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design (Product Design, UX/UI, Graphic Design), Human-Computer Interaction, or a related field is highly beneficial. Equivalent practical experience will be considered.

Experience: 5-10 years of progressive experience in product and service design, with a proven track record of designing complex, end-to-end user journeys.

Required Skills:

• Product Design & Service Design: Solid experience in designing complex journeys and systemic thinking.

• AI in Product Experience: Practical experience designing or working with products utilizing AI, machine learning, or data-driven systems.

• AI Fluency (Intermediate+): Ability to use AI daily for building solutions and prototypes, not just basic prompt usage; possess informed opinions on AI adoption gains and losses.

• Problem-Oriented Thinking: Capacity to tackle open-ended and ambiguous problems, connecting user experience with product logic, and proactively defining necessary actions.

• Visual Craft: High standard for interface design, focusing on rhythm, ergonomics, and meticulous attention to detail as integral product components.

• User Research: Hands-on experience conducting user conversations and integrating findings directly into the design process.

• Technical Collaboration: Comfort and capability in working with engineering teams, understanding concepts of performance, processing, and system behavior.

• Autonomy & Maturity: Ability to navigate a highly senior environment with limited structure and high complexity, managing controlled risk and avoiding analysis paralysis.

Preferred Skills:

• Generative AI Design Experience: Specific experience with products based on LLMs, conversational interfaces, or intelligent agents.

• Legal Domain Curiosity: Interest in the legal problems of ordinary Brazilians, supported by Legal Engineers and consultant lawyers.

• Service Design Expertise: Ability to structure experiences beyond the interface, connecting multiple touchpoints in a journey.

• Data Products/ML Background: Experience with data-oriented or machine learning products.

• Experimentation & Metrics: Familiarity with A/B testing, behavioral analysis, and assessing quality and usage metrics.

• Advanced AI Execution: Deep application of AI tools in discovery, prototyping, and construction, focused on delivery quality.

📝 Enhancement Note: The required skills emphasize a blend of core design competencies with a strong, practical understanding of AI and a high degree of autonomy. The preferred skills indicate areas where candidates can bring additional value, particularly in specialized AI applications and the legal domain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 significant projects demonstrating end-to-end experience design, ideally involving complex user journeys or systemic challenges.

• Clearly articulate your role and contributions in each project, highlighting your involvement in problem definition, ideation, prototyping, user research, and implementation.

• Include case studies that specifically detail your experience with AI in product design, whether it's integrating LLMs, conversational agents, or data-driven features.

• Provide evidence of your ability to collaborate with technical and domain experts (e.g., engineers, legal professionals), illustrating how you translated complex requirements into user-centric solutions.

• Demonstrate your process for iterative design, including user testing, feedback integration, and how you've adapted designs based on data and user insights. Process Documentation:

• For each portfolio project, document the design process followed, emphasizing how you approached ambiguity and defined the problem space.

• Detail your methodology for user research, including how you recruited participants, conducted interviews/tests, and synthesized findings.

• Illustrate your prototyping and experimentation process, showing how you validated concepts and iterated on solutions before production.

• Explain how you collaborated with engineering and other stakeholders, detailing communication strategies and how you managed trade-offs.

• If applicable, describe how you leveraged AI tools within your design workflow for discovery, ideation, or prototyping.

📝 Enhancement Note: A strong portfolio is critical for this role, especially one that can demonstrate practical application of AI in design and the ability to manage complex, end-to-end experiences. Candidates should focus on showcasing their problem-solving skills and collaborative approach.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Product Designer Leads with 5-10 years of experience in Brazil, particularly in tech-focused companies leveraging AI, the estimated annual salary range is between R$ 120.000 to R$ 180.000. This estimate considers the seniority of the role, the specialized skills in AI product design, and the high-impact nature of Jusbrasil's mission.

Benefits:

• Competitive salary and potential for performance-based bonuses.

• Comprehensive health and dental insurance plans.

• Life insurance coverage.

• Meal vouchers (Vale Refeição/Alimentação).

• Professional development budget for courses, conferences, and learning resources.

• Opportunities for growth and career advancement within an AI-first company.

• Remote work flexibility with potential support for home office setup.

• Access to cutting-edge technology and AI tools.

• Engaging work environment focused on innovation and social impact.

Working Hours: Standard full-time working hours, approximately 40 hours per week, with flexibility to manage working hours around core collaboration times, accommodating remote work arrangements.

📝 Enhancement Note: Salary estimates are based on publicly available data for similar roles in Brazil's tech sector, considering the AI specialization and leadership component. Benefits are typical for mid-to-large tech companies in Brazil, with a focus on professional development and well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Legal Technology (Legal Tech), AI, Software & Data Services. Jusbrasil is at the forefront of transforming the Brazilian justice system using advanced AI, massive data, and cutting-edge engineering. They are an AI-first company aiming to democratize access to justice.

Company Size: Over 500 employees, with a distributed team across more than 40 cities in Brazil and abroad. This indicates a mature organization with established processes but with the agility of smaller, autonomous teams.

Founded: Jusbrasil was founded with the mission to improve access to justice. Its history is tied to leveraging technology to solve complex legal system challenges, evolving towards an AI-first approach to tackle even larger-scale problems.

Team Structure:

• The role is within a small, autonomous team focused on a specific product area (4All).

• This team will likely include Product Designers, Engineers, and Legal Engineers working collaboratively.

• Reporting structure is likely to a Head of Product Design, VP of Product, or similar senior leadership role, fostering direct collaboration with product and engineering leads.

• Cross-functional collaboration is a cornerstone, with designers working intimately with Legal Engineers to ensure accuracy and Product Managers/Owners to define strategy. Methodology:

• Data Analysis & Insights: Heavily reliant on petabytes of data and billions of documents, with a strong emphasis on data-driven decision-making and using AI for insights.

• Workflow Planning & Optimization: Focus on designing and optimizing user flows for complex legal processes, aiming for efficiency, clarity, and improved user outcomes, especially with AI integration.

• Automation & Efficiency: Utilizing AI, particularly Generative AI, for automating tasks like document generation and streamlining user journeys to enhance efficiency and scale.

Company Website: https://jusbrasil.com.br/

📝 Enhancement Note: Jusbrasil's culture is characterized by a strong mission-driven purpose, a deep commitment to technological innovation (especially AI), and a high-talent, autonomous team environment. The scale of data and complexity of the legal domain present unique challenges and opportunities for operations and product professionals.

📈 Career & Growth Analysis

Operations Career Level: This is a Lead position, signifying a senior individual contributor role with potential leadership responsibilities within a specific product domain. It requires deep expertise in product design, service design, and a practical, advanced understanding of AI integration. The role demands strategic thinking, autonomy, and the ability to influence product direction.

Reporting Structure: The Product Designer Lead will likely report to a senior product leader (e.g., Head of Product Design, VP of Product) and will work in close collaboration with Engineering Leads and Legal Engineering Leads within their autonomous team. This structure emphasizes direct impact and cross-functional synergy.

Operations Impact: The role has a direct and significant impact on Jusbrasil's mission to improve access to justice. By designing user-centric experiences for everyday legal problems and leveraging AI, the Product Designer Lead will enhance the quality, speed, and accessibility of legal solutions for millions of Brazilians, contributing to increased trust in social relations.

Growth Opportunities:

• Specialization in AI Product Design: Deepen expertise in designing with Generative AI, LLMs, and intelligent agents within a leading AI-first company.

• Leadership Development: Potential to grow into managing design teams, leading larger product initiatives, or taking on strategic product ownership roles.

• Domain Expertise: Develop a strong understanding of the Brazilian legal system and its common challenges, becoming a subject matter expert in legal tech.

• Cross-functional Leadership: Gain experience in leading design strategy across product, engineering, and legal domains, influencing company-wide product direction.

• Innovation & Research: Contribute to Jusbrasil's pioneering work in AI and its application to social impact.

📝 Enhancement Note: This role offers a significant opportunity for career advancement for experienced designers passionate about AI and social impact. The leadership aspect is inherent in the "Lead" title, suggesting a path towards formal management or significant strategic influence.

🌐 Work Environment

Office Type: While the company has offices across Brazil, the role is advertised as "Remote OK," indicating a strong embrace of remote work. This suggests a culture that supports distributed teams and relies on digital collaboration tools.

Office Location(s): Jusbrasil has a presence in over 40 cities in Brazil and abroad. Specific office locations are not detailed for this remote-aligned role, but the company's broad geographical footprint suggests a diverse and inclusive workforce.

Workspace Context:

• Collaborative Environment: Expect a highly collaborative environment, leveraging digital tools for seamless communication and teamwork across distributed teams.

• Operations Tools & Technology: Access to advanced design software, AI tools for prototyping and ideation, and robust collaboration platforms (e.g., Slack, Miro, Figma, AI-powered design assistants).

• Interactions: Frequent interactions with product managers, engineers, legal engineers, and potentially other designers and researchers, fostering a dynamic exchange of ideas and expertise.

Work Schedule: Standard full-time hours (approx. 40 hours/week) with flexibility. The emphasis on autonomy suggests that while core hours for collaboration might exist, individuals have significant control over their daily schedules, enabling effective remote work and work-life balance.

📝 Enhancement Note: The remote-friendly nature of the role, combined with Jusbrasil's distributed workforce, implies a mature remote work culture. Candidates should be comfortable with digital collaboration and proactive communication.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio through the Greenhouse portal.

• Initial Screening: Review of application materials by the recruitment team to assess alignment with core requirements.

• Portfolio Review & Design Challenge: A deep dive into your portfolio, potentially followed by a design challenge or case study presentation that assesses your approach to AI-driven design and complex problem-solving.

• Interviews with Team: Conversations with Product Leads, Engineering Leads, and Legal Engineers to evaluate technical skills, collaborative approach, and cultural fit.

• Final Interview: Discussion with senior leadership to assess strategic thinking, leadership potential, and overall alignment with Jusbrasil's mission.

Portfolio Review Tips:

• Highlight AI Integration: Clearly showcase projects where you've used AI (especially Generative AI) in the design process or product. Explain the trade-offs and benefits.

• Demonstrate End-to-End Design: Present case studies that illustrate your ability to design entire user journeys, not just isolated screens. Detail your process from problem definition to post-launch iteration.

• Showcase Problem-Solving: Use case studies to demonstrate how you tackled ambiguous problems, connected user needs with product logic, and your systematic approach.

• Emphasize Collaboration: Provide examples of how you partnered with engineers, legal experts, and other stakeholders, highlighting your communication and negotiation skills.

• Quantify Impact: Where possible, include metrics or qualitative feedback that demonstrate the positive impact of your designs, especially on user experience and efficiency.

Challenge Preparation:

• Understand the Jusbrasil Context: Research Jusbrasil's mission, AI-first approach, and the challenges of improving access to justice.

• Practice AI Prompting & Design: Be ready to discuss how you would use AI for ideation, prototyping, or content generation in a legal context.

• Structure Your Thinking: For any case study or challenge, clearly articulate the problem, your approach, key decisions, and the expected or actual outcomes.

• Prepare Questions: Develop thoughtful questions about the product, team, challenges, and company culture to demonstrate engagement and critical thinking.

📝 Enhancement Note: The interview process will likely be rigorous, emphasizing practical skills, strategic thinking, and cultural alignment. A well-curated portfolio that directly addresses the AI and end-to-end design requirements is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard), Sketch, Adobe Creative Suite.

• Collaboration: Slack, Miro, Google Workspace.

• User Research: Tools like UserTesting.com, Maze, or internal platforms for gathering user feedback.

• AI Tools: Generative AI platforms (e.g., ChatGPT, Claude, Midjourney for ideation/prototyping), potentially internal AI models or APIs.

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Mixpanel, or Google Analytics for tracking user behavior and feature adoption.

• Data Visualization: Tableau, Power BI, or Looker for exploring and presenting data insights.

• A/B Testing Platforms: Optimizely, VWO, or in-house solutions for experimentation.

CRM & Automation: While not directly a design tool, understanding CRM systems (like Salesforce, HubSpot) and automation platforms can be beneficial for context on user journeys and data flow. Jusbrasil's internal systems will also be relevant.

📝 Enhancement Note: Proficiency with leading design and collaboration tools is expected. A strong understanding of AI tools, both for design and product integration, is a key differentiator. Familiarity with data analytics and experimentation platforms will enable more data-informed design decisions.

👥 Team Culture & Values

Operations Values:

• AI-First & Innovation: A core value is leveraging cutting-edge AI to solve complex problems and drive transformation in the legal sector. Expect a culture that embraces experimentation with new technologies.

• Deep Domain Mastery & Purpose: A commitment to understanding the legal landscape deeply and applying technology with a clear purpose to improve social outcomes and access to justice.

• High Talent Density & Autonomy: Jusbrasil values bringing together highly skilled individuals who can operate with significant autonomy and drive results.

• Clarity of Purpose & Intensity: A culture that rewards clear objectives, focused execution, and a high level of energy and dedication to tackling significant challenges with excellence.

• Data-Driven Decision Making: Reliance on massive datasets and AI to inform product strategy and design choices.

Collaboration Style:

• Cross-Functional Integration: Design is not siloed; it's deeply integrated with product management, engineering, and legal expertise. Expect constant dialogue and co-creation.

• Process Review & Feedback: An environment that encourages open feedback and constructive critique to continuously improve designs and processes.

• Knowledge Sharing: A culture that likely promotes sharing insights, best practices, and learnings, especially around AI and complex problem-solving.

📝 Enhancement Note: Candidates should align with a mission-driven, technology-forward, and highly collaborative culture. The emphasis on autonomy and intensity means individuals are expected to be proactive and self-sufficient.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: Tackling open-ended problems in a complex domain (legal tech) with evolving AI capabilities requires strong problem-framing and strategic thinking.

• Balancing AI Capabilities with User Needs: Effectively integrating AI, especially Generative AI, while ensuring it genuinely solves user problems, is accurate, and maintains a human-centric experience.

• Technical & Legal Constraints: Designing solutions that are technically feasible and legally compliant within a highly regulated domain.

• Scalability & Performance: Ensuring designs perform well and remain user-friendly across massive datasets and user bases.

• Driving Adoption of New Technologies: Championing and effectively implementing AI-driven features to users who may have varying levels of tech literacy.

Learning & Development Opportunities:

• AI Specialization: Gain unparalleled experience in designing with advanced AI and Generative AI within a leading legal tech company.

• Industry Leadership: Contribute to defining best practices for AI in product design, particularly within the legal sector.

• Mentorship: Learn from experienced product leaders, engineers, and legal experts within Jusbrasil.

• Career Progression: Opportunities to move into senior design leadership, product management, or specialized AI product roles.

• Impactful Work: Directly contribute to Jusbrasil's mission of improving access to justice, offering a profound sense of purpose.

📝 Enhancement Note: This role presents significant intellectual challenges alongside substantial growth potential, particularly for those interested in the intersection of AI, design, and social impact.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a conversational AI agent to help users understand and generate basic legal documents for common issues like debt collection or contract disputes?" (Focus on process, AI integration, user guidance, and legal accuracy).

• "Describe a time you had to balance conflicting priorities between user needs, technical feasibility, and business goals in a complex product. How did you navigate it?" (Assesses problem-solving, negotiation, and strategic thinking).

• "Given Jusbrasil's mission, how would you measure the success of an AI-driven feature designed to improve access to justice for ordinary citizens?" (Focus on metrics, impact, and user-centricity). Company & Culture Questions:

• "What excites you about Jusbrasil's AI-first approach and its mission to transform the legal system?" (Assess alignment with company vision and purpose).

• "How do you see yourself contributing to a culture of high talent density and autonomy?" (Evaluate self-management, proactivity, and collaboration style).

• "What are your thoughts on the ethical considerations of using AI in legal contexts, and how would you address them in your design process?" (Tests awareness of responsibility and ethical design). Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the design process, key decisions, and the outcome. Use a story-telling approach.

• Demonstrate AI Use Cases: Specifically highlight how you've applied AI (Generative AI, ML) in your projects. Explain the rationale and impact.

• Showcase End-to-End Journey: Walk through the entire user journey you designed, detailing touchpoints, system behaviors, and how AI was integrated.

• Quantify Impact: Present metrics or qualitative feedback that prove the effectiveness of your designs and your contribution to business or user goals.

• Be Prepared for Deep Dives: Expect detailed questions about your design choices, methodologies, and collaborative processes.

📝 Enhancement Note: Preparation should focus on understanding Jusbrasil's unique position as an AI-first legal tech company and articulating how your design expertise, particularly with AI, can drive their mission forward. Be ready to discuss both strategic thinking and tactical execution.

📌 Application Steps

To apply for this Product Designer Lead position:

• Submit your application through the Jusbrasil careers portal on Greenhouse.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best demonstrate your end-to-end design capabilities, especially those involving AI integration and complex user journeys. Ensure your contributions are clearly defined.

• Tailor Your Resume: Highlight keywords related to Product Design, Service Design, AI Product Design, Generative AI, User Research, Systemic Thinking, and any relevant experience in legal tech or data-driven products. Emphasize leadership and autonomy.

• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on your problem-solving process, AI application, collaboration, and the impact of your work. Be ready to articulate your design philosophy and how it aligns with Jusbrasil's mission.

• Research Jusbrasil: Thoroughly understand their AI-first strategy, their impact on the Brazilian justice system, and their company values. Prepare thoughtful questions to demonstrate your engagement and fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.