Product Designer Intern

📍 Job Overview

Job Title: Product Designer Intern

Company: PT Telkomsel Ekosistem Digital

Location: South Jakarta, South Jakarta City, Indonesia

Job Type: Internship

Category: Product Design / UX/UI

Date Posted: 2026-08-31T07:01:04.168

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This internship focuses on supporting the design and development of digital platforms within Telkomsel's ecosystem.

• Responsibilities include collaborating with cross-functional teams, conducting user research, and creating design artifacts.

• The role emphasizes hands-on experience with industry-standard design tools and contributing to the refinement of user experiences.

• A key aspect of this role involves understanding business requirements and translating them into effective design solutions for the Indonesian digital economy.

📝 Enhancement Note: This role is specifically an internship, indicating a focus on learning and development rather than immediate high-level contribution. The emphasis on "digital company" and "digital platforms" suggests a modern, tech-centric environment.

📈 Primary Responsibilities

• Collaborate closely with Product Managers and Developers to translate complex business requirements and user needs into intuitive and effective design solutions.

• Conduct comprehensive user research, including interviews and surveys, to gather insights into user behavior, preferences, and pain points.

• Execute usability testing sessions to evaluate the effectiveness of designs and identify areas for iterative improvement.

• Develop detailed low-fidelity wireframes and high-fidelity visual design concepts that clearly communicate design intent and user flows.

• Assist in the creation and maintenance of design documentation, including style guides, design specifications, and component libraries, to ensure design consistency across platforms.

• Support the broader design team in various design-related tasks, contributing to a collaborative and productive design workflow.

• Participate in design critique sessions, providing and receiving constructive feedback to elevate the quality of design output.

• Help in mapping user journeys and creating user personas to foster a deeper understanding of the target audience.

📝 Enhancement Note: The responsibilities are typical for an internship in product design, focusing on supporting senior designers and product teams. The emphasis on "translating complex business requirements" and "iterative improvement" suggests a need for analytical thinking and a structured approach to design.

🎓 Skills & Qualifications

Education: Bachelor’s Degree in Visual Design, Informatics, Computer Science, Human-Computer Interaction, or any related technical or design field.

Experience: Prior internship or project experience in product design, UX/UI design, or a related field is highly beneficial.

Required Skills:

• Proficiency in industry-standard design tools, with a strong emphasis on Figma for wireframing, prototyping, and visual design.

• Solid understanding of user-centered design principles and methodologies.

• Experience or demonstrated ability in conducting user research and usability testing.

• Ability to create clear and effective wireframes and visual design concepts.

• Excellent communication and presentation skills, with the ability to articulate design decisions and research findings to diverse stakeholders.

• Strong self-management skills and the ability to deliver projects on time in a fast-paced environment.

• A genuine passion for contributing to the growth of Indonesia's digital economy and empowering its digital wealth distribution. Preferred Skills:

• Familiarity with prototyping tools beyond Figma.

• Basic understanding of front-end development concepts (HTML, CSS, JavaScript) to better collaborate with developers.

• Experience with design systems and their implementation.

• Knowledge of agile development methodologies.

• Experience working with cross-functional teams in a corporate or startup environment.

📝 Enhancement Note: The requirement for Figma proficiency is critical. The "passion" for the digital economy is a cultural fit indicator, suggesting the company values mission-driven individuals. The "self-management" and "fast-paced environment" points highlight the need for proactive and organized candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A well-curated portfolio demonstrating your design process and problem-solving skills is mandatory.

• Showcase at least 2-3 comprehensive case studies detailing the project scope, your role, design challenges, research methods, design iterations, and final outcomes.

• Include visual examples of wireframes, user flows, mockups, and prototypes.

• Clearly articulate the impact of your design decisions, ideally with quantifiable results if available.

• Ensure the portfolio highlights your proficiency with design tools, particularly Figma. Process Documentation:

• Within your case studies, detail your approach to understanding user needs and business objectives.

• Illustrate how you conducted user research and usability testing, and how the feedback informed your design iterations.

• Demonstrate your wireframing and visual design process, explaining the rationale behind your choices.

• Provide examples of how you documented design guidelines or specifications for handoff to development.

📝 Enhancement Note: For an internship, the portfolio should emphasize the design process and learning rather than solely finished products. The prompt explicitly states "Please upload your Portofolio along with your CV," making this a critical component of the application.

💵 Compensation & Benefits

Salary Range: As this is an internship position, compensation is typically structured as a monthly stipend. Based on industry standards in South Jakarta, Indonesia, for a Product Designer Intern role, the estimated monthly stipend would range from IDR 3,000,000 to IDR 5,000,000.

Benefits:

• Hands-on experience in product design within a leading digital company in Indonesia.

• Opportunity to work on real-world digital platforms and contribute to significant projects.

• Mentorship from experienced product designers and industry professionals.

• Exposure to a dynamic and collaborative work environment.

• Potential for networking within the Telkomsel ecosystem.

• Contribution to empowering Indonesia's digital economy.

Working Hours: This is an internship role, typically requiring a commitment of around 40 hours per week, aligning with standard business hours. Specific schedules may be flexible and discussed with the hiring manager to accommodate academic commitments where applicable.

📝 Enhancement Note: Salary for internships is generally a stipend. The estimated range is based on general knowledge of intern compensation in major Indonesian cities. Benefits are focused on learning and experience, which is standard for internships.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Services, Technology, Telecommunications. INDICO is Telkomsel Group's digital arm, focused on developing and scaling digital platforms. This positions them at the forefront of digital innovation in Indonesia, aiming to transform group capabilities into scalable solutions.

Company Size: INDICO is part of the larger Telkomsel Group, which is a major telecommunications provider in Indonesia. While INDICO's specific size isn't detailed, its affiliation suggests it operates within a large, established corporate structure with significant resources and market presence. This means operations professionals can expect established processes but also opportunities to influence and innovate within a large ecosystem.

Founded: INDICO is the digital company of Telkomsel Group. Telkomsel itself was established in 1995. INDICO's focus on digital platforms suggests it's a more recent strategic initiative to expand beyond core connectivity. This implies a culture that blends the stability of a large enterprise with the agility and forward-thinking of a digital innovation hub.

Team Structure:

• The Product Design team likely operates within a Product department, collaborating closely with Product Management and Engineering.

• Interns will report to a Senior Product Designer or Design Lead, receiving guidance and task assignments.

• Cross-functional collaboration is essential, involving regular interaction with Product Managers, Developers, UX Researchers, and potentially Marketing and Business stakeholders. Methodology:

• Data-Driven Design: Emphasis on using user research, analytics, and A/B testing to inform design decisions.

• Agile Development: Likely follows agile methodologies, involving iterative design and development cycles.

• User-Centricity: A strong focus on understanding and addressing user needs as central to product development.

• Collaboration & Feedback: Encourages open communication and constructive feedback loops among team members and stakeholders.

Company Website: https://jobs.workable.com/company/p6pJo1r3mKBeou57VCEDLM/jobs-at-pt-telkomsel-ekosistem-digital

📝 Enhancement Note: The company culture is described by its core values: EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). These values suggest a performance-oriented, collaborative, and customer-focused environment.

📈 Career & Growth Analysis

Operations Career Level: This is an Internship level role, designed for individuals early in their career, typically students or recent graduates. The focus is on foundational skill development, learning practical application of design principles, and gaining exposure to real-world product development cycles within a corporate digital environment.

Reporting Structure: Interns will report directly to a Senior Product Designer or a Design Lead. This structure provides direct mentorship and oversight, ensuring learning objectives are met and tasks are completed effectively. The reporting line will likely be within the Product or Design department of INDICO.

Operations Impact: While an intern's direct impact may be on specific features or design components, their work contributes to the broader goal of scaling digital platforms and empowering Indonesia's digital economy. Success in this role means delivering high-quality design assets that improve user experience, support product development, and align with business objectives.

Growth Opportunities:

• Skill Enhancement: Intensive learning in core product design skills, including user research, wireframing, visual design, and prototyping using industry-standard tools like Figma.

• Industry Exposure: Gaining practical experience in a leading Indonesian digital company, understanding product development workflows, and learning about the digital ecosystem.

• Networking: Building connections with experienced professionals in product design, product management, and engineering within the Telkomsel Group.

• Potential for Future Opportunities: Successful interns may be considered for future full-time roles or further internships, depending on performance and company needs.

📝 Enhancement Note: The growth opportunities are framed around learning and gaining experience, typical for an internship. The company's mission to empower the Indonesian digital economy provides a context for the impact of the design work.

🌐 Work Environment

Office Type: The role is listed as On-site, indicating a physical office environment in South Jakarta. This suggests a traditional office setting where collaboration and team interaction are facilitated in person.

Office Location(s): South Jakarta, South Jakarta City, Indonesia. This is a major business and commercial hub in Indonesia, offering accessibility and a dynamic urban setting.

Workspace Context:

• Collaborative Space: Expect an environment that encourages teamwork, with opportunities for face-to-face discussions, brainstorming sessions, and design critiques.

• Tools & Technology: Access to necessary design software, likely including Figma, and other collaboration tools standard within a digital company.

• Team Interaction: Regular opportunities to interact with the design team, product managers, developers, and other stakeholders, fostering a well-rounded understanding of the product development lifecycle.

Work Schedule: The typical work schedule will be around 40 hours per week, aligning with standard business operations. While on-site, there may be some flexibility to accommodate academic requirements, to be discussed and agreed upon with the direct supervisor.

📝 Enhancement Note: Being on-site in South Jakarta implies immersion in a professional corporate environment with direct access to colleagues and resources, which is beneficial for an intern learning the ropes.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and mandatory portfolio. Candidates must ensure their portfolio clearly demonstrates their design process and Figma proficiency.

• Hiring Manager/Design Lead Interview: A discussion focused on your background, motivations, understanding of design principles, and how you align with the company's EPIC WAY values. Expect questions about your portfolio projects.

• Design Challenge/Case Study Presentation: You may be asked to present a specific case study from your portfolio in detail, explaining your thought process, design decisions, and the impact of your work. Alternatively, a small design exercise might be given.

• Team/Stakeholder Interview: An opportunity to meet potential team members (e.g., other designers, product managers) to assess cultural fit and collaborative potential.

Portfolio Review Tips:

• Highlight Process: Focus on showing how you design, not just the final visuals. Explain your problem-solving approach.

• Showcase Figma Skills: Ensure your portfolio clearly displays your capabilities within Figma, from wireframing to high-fidelity mockups and prototyping.

• Quantify Impact: Wherever possible, include metrics or results that demonstrate the effectiveness of your designs. For an intern, this might be feedback from usability tests or how your design solved a specific user problem.

• Tailor to Role: Emphasize projects that align with digital platforms, user research, and collaboration, as these are key aspects of the internship.

• Clarity and Conciseness: Present your work clearly and concisely. Ensure easy navigation and clear explanations for each project.

Challenge Preparation:

• Review Core Concepts: Refresh your knowledge of UX/UI principles, user research methodologies, and common design patterns.

• Practice Presentation: Rehearse presenting your portfolio case studies. Focus on storytelling, explaining your role, challenges, solutions, and outcomes.

• Understand the Company: Research INDICO and Telkomsel's digital initiatives. Understand their mission to empower Indonesia's digital economy.

• Prepare Questions: Have thoughtful questions ready for the interviewers about the team, projects, and company culture.

📝 Enhancement Note: The explicit mention of uploading a portfolio with the CV underscores its importance. Candidates should prepare to walk through their portfolio in detail during interviews.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the explicitly stated primary design tool. Proficiency in Figma for wireframing, prototyping, UI design, and potentially collaboration features is essential.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools can be beneficial.

Analytics & Reporting:

• While not explicitly mentioned for the intern role, exposure to analytics tools (e.g., Google Analytics, Mixpanel) and understanding how design impacts key metrics would be advantageous. CRM & Automation:

• Not directly relevant to this product design internship, but an understanding of how design integrates with broader GTM/CRM systems can be a plus.

📝 Enhancement Note: The overwhelming emphasis is on Figma. Candidates should ensure they can demonstrate strong skills within this platform.

👥 Team Culture & Values

Operations Values:

• Excellence: Striving for high-quality design output and continuous improvement in design skills.

• Positivity: Maintaining an optimistic and constructive attitude, especially when facing design challenges.

• Impactful Collaboration: Working effectively with product managers, developers, and other stakeholders to achieve shared goals.

• Customer First: Designing with a deep understanding of user needs and prioritizing user experience.

• Walk the Talk: Demonstrating integrity, reliability, and following through on commitments.

• Accountability: Taking ownership of design tasks and responsibilities.

• Yes-if Mindset: Approaching challenges with a problem-solving attitude, focusing on how to achieve goals rather than why they can't be achieved.

Collaboration Style:

• Cross-functional Integration: Design is integrated into the product development lifecycle, requiring close collaboration with non-design teams.

• Feedback-Driven: An open culture where feedback is encouraged and used for iterative design improvements.

• Knowledge Sharing: Likely promotes sharing of best practices, design trends, and learnings within the team and across departments.

📝 Enhancement Note: The EPIC WAY values are central to the company's culture and should be reflected in how candidates present themselves and their work during the application process.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Ambiguity: Converting broad business requirements or user needs into concrete design solutions can be challenging, especially for an intern.

• Balancing Stakeholder Needs: Navigating differing opinions and priorities from various stakeholders (product, engineering, business) requires strong communication and negotiation skills.

• Fast-Paced Environment: Adapting to rapid iteration cycles and tight deadlines common in digital product development.

• Learning Curve: Mastering new tools, processes, and understanding the complexities of the Indonesian digital market.

Learning & Development Opportunities:

• Mentorship: Direct guidance from experienced designers to hone technical and soft skills.

• Practical Application: Applying theoretical design knowledge to real-world product challenges.

• Industry Insight: Gaining a deep understanding of the Indonesian digital economy and the role of technology in its growth.

• Portfolio Building: Creating significant pieces for a professional portfolio that showcase growth and capabilities.

📝 Enhancement Note: The challenges presented are typical for an intern role, emphasizing the learning and developmental aspects of the position.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with business requirements in a design project. How did you approach it?" (Focus on your process, research, and decision-making.)

• "Walk me through a project in your portfolio where you used user research to inform your design decisions. What were the key insights and how did they impact the outcome?" (Prepare to detail your research methodology and its impact.)

• "How do you approach creating wireframes and visual designs from scratch? What are your key considerations?" (Demonstrate your understanding of the design process and tools like Figma.) Company & Culture Questions:

• "What interests you about INDICO and Telkomsel's mission to empower Indonesia's digital economy?" (Show genuine interest and research.)

• "How do you align with our EPIC WAY values? Can you provide an example of when you demonstrated 'Impactful Collaboration' or a 'Yes-if Mindset'?" (Prepare specific examples.)

• "How do you handle constructive criticism on your designs?" (Show receptiveness to feedback.) Portfolio Presentation Strategy:

• Storytelling: Structure your case studies as narratives: the problem, your role, your process, the solution, and the impact.

• Visual Clarity: Use high-quality visuals and ensure your Figma proficiency is evident in the complexity and polish of your work.

• Process Focus: Emphasize your design thinking, research methods, and iterative steps. For an intern, the process is often more important than the final outcome.

• Concise Explanations: Be prepared to articulate your design choices and rationale clearly and efficiently.

• Engagement: Be ready to answer questions about your work and engage in a discussion about design challenges and solutions.

📝 Enhancement Note: Strong preparation around the portfolio and understanding the company's mission and values will be key differentiators for this internship application.

📌 Application Steps

To apply for this Product Designer Intern position:

• Submit your application through the provided link, ensuring your CV and a comprehensive portfolio are attached.

• Portfolio Customization: Ensure your portfolio clearly highlights your Figma skills and showcases 2-3 detailed case studies that demonstrate your design process, user research, and problem-solving abilities. Tailor your project selection to align with digital platforms and user-centric design.

• Resume Optimization: Craft your resume to emphasize relevant coursework, academic projects, and any prior design experience. Use keywords like "Product Design," "UX/UI," "Figma," "User Research," and "Wireframing."

• Interview Preparation: Practice articulating your design process and the rationale behind your decisions. Prepare to discuss your portfolio projects in detail and research INDICO's mission and values (EPIC WAY).

• Company Research: Thoroughly understand INDICO's role within Telkomsel Group and its focus on developing digital platforms for Indonesia's digital economy. Be ready to discuss why this mission resonates with you.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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