Product Designer II

📍 Job Overview

Job Title: Product Designer II

Company: Built Technologies

Location: Remote - USA

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: 2026-08-06

Experience Level: Mid-Level (2-4+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive end-to-end product design execution for complex features within a cutting-edge AI-powered SaaS platform for construction and real estate finance.

• Lead comprehensive user research initiatives to deeply understand customer needs and inform design strategy for lenders, owners, and contractors.

• Develop user flows, wireframes, and high-fidelity mockups, leveraging Figma and prototyping tools to solve intricate financial workflow challenges.

• Collaborate closely with Product Management and Engineering teams to ensure seamless implementation of design vision and maintain design system integrity.

• Contribute to a culture of continuous improvement by incorporating data-driven insights and supporting junior designers.

📝 Enhancement Note: This role focuses on Product Design within a B2B SaaS environment, specifically addressing complex financial workflows in the construction and real estate sectors. The "II" designation suggests a mid-level position requiring autonomy and the ability to own significant design initiatives. The emphasis on AI integration points to a forward-thinking technology stack.

📈 Primary Responsibilities

• Own the complete design lifecycle for new features and existing workflows, from initial discovery and user research through to final delivery and quality assurance.

• Conduct generative and evaluative UX research, including customer interviews, usability testing, and synthesis, to gain deep domain expertise in construction finance.

• Create detailed user flows, journey maps, wireframes, and high-fidelity mockups, selecting appropriate fidelity based on project needs and problem complexity.

• Partner with Product Managers to define product requirements and with Engineers to ensure accurate and high-fidelity implementation of designs.

• Contribute to the growth and maintenance of the design system, identifying opportunities for reusable components and patterns to enhance product consistency.

• Articulate design decisions, trade-offs, and rationale clearly to cross-functional stakeholders, framing them in terms of user value and business outcomes.

• Utilize data and behavioral insights to validate design solutions and iterate effectively, challenging assumptions with evidence.

• Actively participate in design critiques and provide constructive feedback to peers, supporting the development of more junior designers.

📝 Enhancement Note: The responsibilities emphasize a proactive, end-to-end ownership model common in mid-level product design roles, requiring both strategic thinking and hands-on execution. The focus on construction finance domain knowledge is a key differentiator.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience, is generally expected for this level of role.

Experience: 2–4+ years of hands-on experience in product or UX design, specifically within a Software-as-a-Service (SaaS) or digital product development environment.

Required Skills:

• Proven ability to independently manage the end-to-end design process for product features, from problem framing and research to final execution and QA.

• Strong proficiency in industry-standard design tools, particularly Figma, for wireframing, high-fidelity mockups, and interactive prototyping.

• Demonstrated experience with various UX research methodologies (e.g., customer interviews, usability testing, heuristic evaluations) and the ability to lead these activities.

• Excellent communication and presentation skills, with the ability to articulate design decisions, defend rationale, and incorporate feedback constructively.

• Experience contributing to or maintaining design systems, ensuring consistency and scalability across a product portfolio.

• A strong portfolio showcasing thoughtful problem-framing, robust design process, and well-executed solutions that demonstrate impact. Preferred Skills:

• Experience designing for complex financial workflows, particularly in construction finance or real estate technology.

• Familiarity with AI-powered tools and their application in design workflows to enhance productivity and insights.

• Understanding of accessibility (WCAG) and inclusive design principles, with a commitment to building equitable user experiences.

• Experience working within agile development environments and collaborating closely with engineering teams.

• Familiarity with data analysis tools and techniques to inform design decisions.

📝 Enhancement Note: The experience requirement is clearly stated. The emphasis on Figma and end-to-end ownership is critical. The portfolio requirement is crucial for demonstrating problem-solving skills beyond just visual aesthetics.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 comprehensive case studies demonstrating ownership of significant product features or complex workflows from conception to launch.

• Clearly articulate the problem statement, your role and responsibilities, the design process undertaken (including research, ideation, prototyping, testing), and the final solution.

• Quantify impact where possible, using metrics related to user engagement, task completion rates, conversion improvements, or efficiency gains.

• Highlight your proficiency with Figma and prototyping tools by including interactive prototypes or detailed walkthroughs of your design process within the case studies.

• Demonstrate your ability to frame design decisions in terms of user needs and business objectives, aligning with Built Technologies' guiding principles. Process Documentation:

• Case studies should detail how you approached user research, including methods used, participant recruitment, and key insights derived.

• Illustrate the evolution of designs through various stages, from low-fidelity wireframes and user flows to high-fidelity mockups and interactive prototypes.

• Explain how you collaborated with product managers and engineers, detailing communication strategies and how feedback was integrated into the design.

• Showcase contributions to or utilization of design systems, demonstrating an understanding of component-based design and consistency.

• Document how data and behavioral insights were used to validate design decisions and drive iteration.

📝 Enhancement Note: The portfolio requirements are central to this role, emphasizing the need for candidates to demonstrate not just aesthetic skill but also strategic thinking, problem-solving capabilities, and a deep understanding of the design process within a product context. The emphasis on "thoughtful problem-framing" is a key differentiator.

💵 Compensation & Benefits

Salary Range: $100,000 - $125,000 USD per year.

Explanation for Estimate: This range is explicitly provided by the company. Built Technologies states the range accommodates upward mobility and that the midpoint is competitive in the market for a Product Designer II role with 2-4+ years of experience in a remote US setting, particularly within the specialized FinTech/PropTech sector.

Benefits:

• Equity in the form of stock options.

• Market-competitive medical, dental, and vision insurance coverage.

• Unlimited Paid Time Off (PTO) policy (US Only).

• Learning Grant program for ongoing professional development.

• 401k with employer match and expedited vesting (US Only).

• Potential for travel to Nashville office for company gatherings (for non-Nashville based employees).

Working Hours: While not explicitly stated as a fixed number of hours, the typical expectation for a full-time role in the US is approximately 40 hours per week. The "Unlimited PTO" policy suggests a focus on results and flexibility rather than strict time tracking.

📝 Enhancement Note: The salary range and benefits are clearly outlined, providing a strong incentive package. The mention of equity and a learning grant program are attractive for career growth. The unlimited PTO policy implies a results-oriented work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically FinTech (Financial Technology) and PropTech (Property Technology), focusing on AI-powered solutions for real estate and construction finance.

Company Size: Built Technologies is a growing company, indicated by the need for a Product Designer II, and likely falls into the mid-size range (e.g., 100-500 employees) based on its partnerships with major financial institutions and its active project valuations.

Founded: The founding date is not explicitly provided, but the company's current traction and partnerships suggest it is an established scale-up rather than a very early-stage startup.

Team Structure:

• The design team likely operates within a product development framework, collaborating closely with Product Management and Engineering.

• Designers may specialize in specific product areas (e.g., lender experience, borrower experience, core platform features) or work cross-functionally across multiple initiatives.

• The reporting structure for a Product Designer II would typically be to a Design Lead, Head of Design, or a Director of Product.

• Cross-functional collaboration is heavily emphasized, with designers expected to work daily with PMs, Engineers, and potentially other stakeholders like Marketing or Customer Success. Methodology:

• Data-Driven Design: The company's guiding principles ("Never Satisfied," "Help Customers Win") emphasize using data and customer insights to inform decisions. This translates to a design process that relies on user research, analytics, and performance metrics.

• Agile Development: Given the SaaS environment and focus on rapid iteration ("Move with Urgency & Purpose"), an agile or iterative product development methodology is highly probable.

• AI Integration: The company is "AI-first," meaning AI is a core component of their strategy and product offerings, and designers are expected to leverage AI tools in their work.

Company Website: https://www.getbuilt.com/

📝 Enhancement Note: The company culture is defined by strong principles emphasizing boldness, customer success, urgency, ownership, and continuous improvement. The AI focus is a significant aspect of their technological approach.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Product Designer II," indicating a mid-level individual contributor. It's a step beyond an entry-level Junior Designer, requiring more autonomy, a deeper understanding of design processes, and the ability to lead design initiatives for specific product areas.

Reporting Structure: The Product Designer II will likely report to a Design Manager, Senior Design Lead, or potentially the Head of Product/Design. They will work collaboratively with Product Managers and Engineers on feature teams.

Operations Impact: As a Product Designer II, your impact is directly tied to enhancing the usability, efficiency, and effectiveness of Built Technologies' AI-powered platform. Your work will influence how lenders, owners, and contractors manage complex financial transactions, directly contributing to customer satisfaction, operational efficiency for clients, and ultimately, revenue growth by making the platform more valuable and sticky. The focus on solving "genuinely complex" problems means successful designs have a significant and measurable impact on user workflows and business outcomes.

Growth Opportunities:

• Specialization: Develop deep expertise in specific areas of construction finance and real estate technology, becoming a go-to expert for certain product domains.

• Leadership: Progress to a Senior Product Designer role, taking on more complex projects, mentoring junior designers, and influencing design strategy at a higher level.

• Design System Ownership: Grow into a role focused on design systems, potentially becoming a Design System Lead or contributing to its strategic direction.

• Cross-Functional Leadership: Develop stronger product strategy skills, leading design initiatives from ideation through to business case development.

• Domain Expertise: Deepen knowledge of AI applications in design and FinTech, becoming a valuable asset in a rapidly evolving technological landscape.

📝 Enhancement Note: The "II" designation implies a clear path for growth within the design team, moving towards senior individual contributor roles or potential leadership responsibilities. The impact on core business workflows is substantial.

🌐 Work Environment

Office Type: This is a Fully Remote position within the USA. While there is a physical headquarters in Nashville, TN, remote employees are expected to travel there periodically for in-person collaboration.

Office Location(s): The primary office is in Nashville, TN. However, the role is remote, allowing employees to work from anywhere within the United States.

Workspace Context:

• Remote Collaboration: Expect a highly collaborative remote environment, utilizing digital tools for communication, design reviews, and project management.

• Tools and Technology: Access to industry-standard design software (Figma), prototyping tools, and potentially AI-assisted design tools. The company emphasizes leveraging AI to enhance productivity.

• Team Interaction: Regular virtual meetings, design critiques, and cross-functional syncs with Product Managers and Engineers. The expectation of periodic travel to Nashville facilitates in-person team building and strategic discussions.

Work Schedule: The role is full-time, with approximately 40 hours per week expected. The "Unlimited PTO" policy suggests flexibility and a focus on achieving outcomes rather than strict adherence to a 9-to-5 schedule, though regular availability for collaboration during core business hours is implicit.

📝 Enhancement Note: The fully remote nature of the role is a key feature, with the added requirement of periodic travel to the Nashville HQ for in-person collaboration. This offers a blend of flexibility and intentional connection.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a Talent Partner to assess basic qualifications, cultural fit, and interest in the role and company.

• Portfolio Review & Design Exercise: A session where candidates present their portfolio, focusing on problem-framing, process, and impact. This may be followed by a take-home design challenge or an in-person/virtual design critique exercise.

• Cross-Functional Interviews: Interviews with Product Managers and Engineers to assess collaboration skills, technical understanding, and ability to articulate design rationale within a team context.

• Hiring Manager Interview: A final interview with the Design Manager or Head of Design to discuss career aspirations, leadership potential, and overall fit with the design team's philosophy.

Portfolio Review Tips:

• Storytelling: Frame your case studies as compelling narratives. Clearly define the problem, your approach, the challenges you faced, and the impact of your solutions.

• Process Over Polish: While polished visuals are good, focus on demonstrating your thought process, research methods, and how you iterated based on feedback and data.

• Quantify Impact: Whenever possible, use data and metrics to show the success of your designs. This is crucial for a company focused on customer outcomes.

• Tailor to Built: Research Built Technologies' mission, values, and the specific challenges in construction finance. Highlight projects that demonstrate your ability to solve complex B2B workflow problems.

• Be Prepared to Discuss AI: Given the company's AI focus, be ready to discuss how you've used or would use AI tools in your design process.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with construction finance, lending processes, and common pain points for lenders, owners, and contractors.

• Problem Framing: Practice breaking down complex problems into smaller, manageable parts.

• Design System Thinking: Be prepared to discuss how you'd approach designing within or contributing to an existing design system.

• Collaboration Scenarios: Think about how you'd handle disagreements with engineers or product managers regarding design decisions.

📝 Enhancement Note: The interview process is structured to evaluate a candidate's end-to-end design capabilities, collaboration skills, and domain understanding. The portfolio is a critical component, and candidates should prepare to present it thoroughly.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, UI design, prototyping, and collaboration. Proficiency is a must.

• Prototyping Tools: While Figma has robust prototyping capabilities, familiarity with other tools (e.g., InVision, Principle) might be beneficial for specific use cases or legacy projects.

• AI Design Tools: The company explicitly encourages leveraging AI tools. This could include AI-powered assistants for drafting copy, generating design ideas, summarizing research, or automating repetitive tasks. Specific tools may vary, but a proactive approach to exploring and using them is expected.

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools like Amplitude, Mixpanel, or Pendo for understanding user behavior, tracking feature adoption, and measuring success metrics.

• Data Visualization Tools: While not directly a design tool, understanding how data is presented in dashboards (e.g., Tableau, Looker) can inform design for reporting features.

CRM & Automation:

• CRM Systems: While not a direct design responsibility, understanding how CRM data (e.g., Salesforce) might inform user profiles or customer segmentation can be helpful.

• Project Management Tools: Tools like Jira, Asana, or Trello are essential for collaborating with engineering and product management teams.

📝 Enhancement Note: Figma is the cornerstone of the design stack. The emphasis on AI tools is a significant differentiator, suggesting the company is at the forefront of integrating AI into creative workflows.

👥 Team Culture & Values

Operations Values:

• Be Bold: A willingness to tackle complex, industry-disrupting problems and challenge conventional thinking in the real estate finance space.

• Help Customers Win: A deep empathy for customer needs, a focus on delivering tangible value and leverage, and measuring success by customer outcomes.

• Move with Urgency & Purpose: A bias for action, efficient workflows, and real-time communication to maintain momentum.

• Own the Outcome: Taking full responsibility for projects from inception to impact, demonstrating a high Say:Do ratio and proactive problem-solving.

• Never Satisfied: A commitment to continuous learning, high standards, and a culture of constructive debate and improvement.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be integral members of product teams, working closely and continuously with Product Managers and Engineers.

• Open Feedback Culture: The emphasis on "Never Satisfied" and "Own the Outcome" suggests a culture where constructive feedback is encouraged and valued, both given and received.

• Knowledge Sharing: Supporting junior designers and sharing best practices, particularly around AI tool utilization and design process, is expected.

📝 Enhancement Note: The company's five guiding principles are central to its culture and heavily influence how employees are expected to work and collaborate. These values should be reflected in a candidate's approach and portfolio.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Domain: Navigating the intricate financial regulations and workflows within construction and real estate finance requires significant learning and attention to detail.

• AI Integration: Effectively leveraging AI tools to enhance design productivity and output while maintaining quality and ethical considerations.

• Balancing User Needs and Technical Constraints: Designing for complex B2B workflows often involves balancing sophisticated user requirements with technical feasibility and platform limitations.

• Remote Collaboration Dynamics: Maintaining strong team cohesion and effective communication in a fully remote environment requires intentional effort.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge of construction finance, lending, and real estate development processes.

• AI in Design: Become proficient in using cutting-edge AI tools to augment the design process, leading to increased efficiency and innovation.

• Design System Development: Contribute to evolving and scaling the company's design system, gaining expertise in design operations.

• Cross-Functional Leadership: Develop skills in product strategy, influencing roadmaps, and mentoring junior team members.

• Industry Conferences & Training: Utilize the Learning Grant program for professional development, attending relevant conferences or pursuing specialized training.

📝 Enhancement Note: The challenges presented are inherent to working in a complex, innovative B2B SaaS environment. The growth opportunities are substantial, particularly in the areas of AI and specialized domain expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to solve a complex workflow problem for a B2B SaaS product. What was your process, and what was the outcome?" (Focus on problem framing, research, iteration, and measurable results.)

• "How do you approach designing for users who have deep domain expertise but may not be tech-savvy? How do you balance their needs with the complexity of the technology?" (Look for empathy, user-centricity, and clarity in communication.)

• "Tell us about a time you disagreed with a product manager or engineer on a design decision. How did you handle it, and what was the resolution?" (Assess collaboration, communication, and ability to defend design rationale.)

• "How have you used or how would you use AI tools to improve your design process or the quality of your output?" (Demonstrate your understanding of AI's role in design and your willingness to adopt new technologies.) Company & Culture Questions:

• "Which of Built's guiding principles resonates most with you and why? How does it influence your design approach?" (Connect your past experiences and values to the company's ethos.)

• "What interests you most about the construction finance industry and Built's mission to transform it?" (Show genuine curiosity and a desire to learn the domain.)

• "How do you contribute to a positive and collaborative team environment, especially in a remote setting?" (Highlight teamwork, communication, and support for colleagues.) Portfolio Presentation Strategy:

• Start with the 'Why': Clearly articulate the business problem and user need for each case study.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your process and solutions. Explain the rationale behind key design decisions.

• Quantify Impact: Present metrics and outcomes that demonstrate the success of your designs. If direct metrics aren't available, discuss how you would measure success.

• Be Concise: Focus on the most impactful aspects of your projects. Aim for clarity and brevity, respecting the interviewer's time.

• Engage and Discuss: Treat the portfolio review as a conversation. Be prepared for follow-up questions and to discuss trade-offs, challenges, and alternative approaches.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the product design process, B2B SaaS context, the company's specific industry, and the ability to collaborate effectively. Highlighting AI usage is a must.

📌 Application Steps

To apply for this Product Designer II position:

• Submit your application through the provided Greenhouse link.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best demonstrate your end-to-end design process, problem-solving skills, and impact, particularly in B2B SaaS or complex workflow environments. Ensure your portfolio clearly showcases your Figma proficiency and research methodologies.

• Tailor Your Resume: Highlight experience and skills directly relevant to this role, using keywords from the job description such as "Product Design," "UX Design," "Figma," "User Research," "SaaS," and "B2B." Quantify achievements where possible.

• Prepare Your Portfolio Presentation: Practice walking through your chosen case studies, focusing on storytelling, articulating your design process, and demonstrating the impact of your work. Be ready to discuss your approach to AI tools.

• Research Built Technologies: Familiarize yourself with Built's mission, values, products, and the construction finance industry to demonstrate genuine interest and understanding during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.