Product Designer, Global Public Sector

📍 Job Overview

Job Title: Product Designer, Global Public Sector

Company: Scale AI

Location: Doha, Qatar; Dubai, UAE; London, UK

Job Type: Full-time

Category: Product Design / AI / Public Sector Technology

Date Posted: 2026-09-16

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end design process for AI-driven products within the Global Public Sector, from initial concept to final implementation.

• Translate raw concepts and client feedback into intuitive, impactful design solutions, demonstrating strong product development and user-centered design principles.

• Manage complex stakeholder relationships across government and enterprise clients, ensuring clear communication and alignment on design direction.

• Utilize AI-powered design tools such as Cursor and Claude to enhance visual storytelling, prototyping, and overall design efficiency.

• Make data-informed design decisions by leveraging user research, performance analytics, and qualitative feedback to drive product improvements.

📝 Enhancement Note: This role is critical for Scale AI's expansion into the public sector, particularly in the Middle East. The emphasis on bilingualism (Arabic/English) and prior GCC experience indicates a strategic focus on localization and market penetration. The "0-1 Design" aspect highlights a need for individuals comfortable with ambiguity and building from the ground up, a common characteristic of early-stage product development in innovative tech companies.

📈 Primary Responsibilities

• Own the entire design lifecycle for new AI-driven products, from ideation and user research to wireframing, prototyping, and final asset delivery.

• Collaborate closely with Product Managers and Engineering teams to ensure seamless execution of design concepts and timely product launches.

• Conduct user research, usability testing, and competitive analysis to gather insights that inform design strategy and product roadmap.

• Develop and maintain design systems and style guides to ensure consistency and scalability across all public sector product offerings.

• Articulate design decisions and rationale clearly to diverse audiences, including technical teams, business stakeholders, and government officials, through polished presentations and visual narratives.

• Stay abreast of emerging AI technologies and design trends, proactively identifying opportunities to enhance product capabilities and user experiences.

• Respond effectively to feedback from multiple stakeholders, balancing competing priorities and aligning them around a cohesive design vision.

• Design user interfaces and experiences that are not only functional and intuitive but also secure and compliant with relevant government and enterprise standards.

📝 Enhancement Note: The responsibility to "Lead 0-1 Design" suggests a need for a self-starter who can define processes and product direction in a nascent area for the company. The emphasis on "managing expectations" and "responding effectively to multiple stakeholders" points to a requirement for strong communication, negotiation, and political savvy, especially when dealing with public sector clients.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), Computer Science, Graphic Design, or a related field. Experience:

• 5-10 years of professional experience in product design, with a significant portion focused on B2B products for government or enterprise clients.

• Proven track record of successfully shipping products from concept to launch, demonstrating end-to-end design ownership.

• Experience working in fast-paced startup environments and established companies with robust product development cultures.

• Prior work experience in the GCC region (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE) is highly preferred. Required Skills:

• Bilingual Fluency: Advanced proficiency in both Arabic and English (written and spoken) is a mandatory requirement.

• AI-Powered Design Tools: Hands-on experience with AI-assisted design platforms such as Cursor and Claude (or similar).

• User-Centric Design: Deep understanding of user research methodologies, usability testing, and information architecture.

• Prototyping & Visual Design: Expertise in creating high-fidelity prototypes and polished visual designs using industry-standard tools (e.g., Figma, Sketch, Adobe Creative Suite).

• Stakeholder Management: Ability to effectively manage expectations, communicate design rationale, and build consensus among diverse stakeholder groups.

• Ambiguity Navigation: Proven ability to thrive in ambiguous environments and define product direction for early-stage initiatives.

• Data-Informed Decision Making: Skill in using data, research, and user insights to guide design choices.

Preferred Skills:

• Experience working at notable AI companies or in the AI industry.

• Technical background or a strong understanding of software development principles.

• Experience with design system implementation and maintenance.

• Familiarity with government procurement processes and enterprise software deployment cycles.

📝 Enhancement Note: The hard requirement for Arabic and English fluency, coupled with the preference for GCC experience, strongly suggests that this role is designed to directly support Scale AI's strategic initiatives and client engagements within the Middle East's public sector. This is not a generic design role but one deeply embedded in a specific geographic and industry context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated 0-1 Design: Showcase at least one project where you led the design process from inception to launch, highlighting your ability to define product vision and build from scratch.

• AI Tool Integration: Include examples of how you've leveraged AI tools (like Cursor or Claude) in your design workflow to improve efficiency, ideation, or prototyping.

• B2B/Public Sector Focus: Present case studies of B2B or government/enterprise-focused products, emphasizing user needs, business objectives, and design solutions tailored to these audiences.

• Visual Storytelling & Polish: Ensure your portfolio exhibits a high degree of polish, clear visual communication, and compelling storytelling that effectively articulates the problem, your process, and the impact of your designs.

• Data & Research Integration: Highlight projects where user research, data analysis, and user feedback were instrumental in shaping design decisions and product outcomes.

Process Documentation:

• Workflow Design & Optimization: Be prepared to discuss your process for defining and optimizing design workflows, especially in a fast-paced, early-stage environment.

• Cross-Functional Collaboration: Document how you collaborate with Product Managers and Engineers, emphasizing your methods for clear communication, feedback integration, and alignment.

• Metrics & Impact Measurement: Show how you measure the success of your designs, focusing on user engagement, adoption rates, and contribution to business objectives within the public sector context.

📝 Enhancement Note: For a role emphasizing "0-1 Design" and public sector clients, the portfolio should not just showcase aesthetic appeal but also the strategic thinking, problem-solving methodologies, and ability to navigate complex requirements and stakeholder landscapes. Demonstrating experience with AI-specific design tools is crucial given the job description's explicit mention.

💵 Compensation & Benefits

Salary Range:

• Doha, Qatar: Estimated QAR 25,000 - 40,000 per month (approx. USD 68,500 - 109,600 annually), depending on experience and qualifications. This range reflects the cost of living and typical compensation for mid-senior level product designers in Doha, considering specialized skills like AI and bilingualism.

• Dubai, UAE: Estimated AED 25,000 - 40,000 per month (approx. USD 68,000 - 109,000 annually), aligning with market rates for experienced designers in Dubai, factoring in the demand for AI and public sector expertise.

• London, UK: Estimated £65,000 - £95,000 per annum, reflecting the competitive market for skilled product designers in London, with adjustments for AI specialization and public sector client experience.

  Methodology: Salary ranges are estimated based on publicly available data for Product Designers with 5-10 years of experience in technology companies, adjusted for the specific locations (Doha, Dubai, London) and factoring in the unique requirements of bilingualism (Arabic/English) and AI design tool proficiency. Data sources include industry salary benchmarks, cost of living indices, and compensation data for similar roles in the tech and public sector technology markets.

Benefits:

• Comprehensive health, dental, and vision insurance.

• Generous paid time off (PTO) and public holidays.

• Potential for visa sponsorship and relocation assistance for international candidates.

• Opportunities for professional development, including training, conferences, and access to AI design resources.

• Stock options or equity participation (common in tech companies like Scale AI).

• Support for professional growth within a rapidly expanding AI company.

• Potential for performance-based bonuses. Working Hours:

• Standard full-time position, typically around 40 hours per week.

• Flexibility may be offered, but on-site presence in Doha, Dubai, or London is expected, aligning with the "On-site" work arrangement.

📝 Enhancement Note: Given the multi-location nature of this role and the inclusion of specific cities, it's crucial to provide location-specific salary estimates. The ranges are broad to account for variations based on precise experience, negotiation, and the candidate's current location and visa status. Visa sponsorship is a key benefit for candidates outside these regions.

🎯 Team & Company Context

🏢 Company Culture

Industry: Artificial Intelligence (AI), Data Services, Government Technology. Scale AI is at the forefront of developing AI systems that power critical decisions for businesses and governments, positioning itself as a key player in the AI infrastructure space.

Company Size: Scale AI is a rapidly growing technology company. While specific numbers fluctuate, it's generally considered a well-funded, mid-to-large-sized startup with significant global operations and a strong engineering and product focus. This size implies a dynamic environment with opportunities for impact but also the need for structured processes.

Founded: Scale AI was founded in 2016, making it a relatively young but established player in the AI ecosystem, known for its rapid growth and ambition.

Team Structure:

• The Public Sector team likely operates with a lean, agile structure, common in early-stage initiatives within larger companies.

• Designers will report to a Design Lead or Head of Product Design, working closely with dedicated Product Managers and Engineering teams focused on public sector solutions.

• Expect a highly collaborative environment with frequent interaction across functions (Sales, Engineering, Product, Legal) to navigate complex government contracts and requirements. Methodology:

• Data-Driven Design: Decisions are heavily informed by data analytics, user research, and performance metrics.

• Agile Development: Products are developed iteratively, with rapid prototyping, testing, and deployment cycles.

• Client-Centric Approach: Deep understanding of client needs and challenges is paramount, especially in the public sector, requiring close collaboration and feedback loops.

• AI Integration: A core philosophy of leveraging AI not just in products but also in internal processes to drive efficiency and innovation.

Company Website: https://scale.com/

📝 Enhancement Note: Scale AI's mission to "develop reliable AI systems for the world's most important decisions" and its work with governments and large enterprises suggest a culture that values impact, precision, and trustworthiness. The "Global Public Sector" focus implies navigating complex regulatory environments and high-stakes applications.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior to Senior level, requiring significant autonomy and the ability to lead design initiatives independently. It's ideal for a designer who has moved beyond execution and is ready to shape product strategy and define new market opportunities within the public sector.

Reporting Structure: The Product Designer will likely report to a Design Manager or Director, with a dotted line to Product Management and Engineering leads for specific projects. Direct interaction with senior leadership, including those involved in government relations, is probable.

Operations Impact: This role has a direct impact on Scale AI's expansion into critical government and enterprise markets. Successful product designs will influence how public sector entities leverage AI for national security, infrastructure, and public services, directly contributing to revenue growth and market share in a high-value segment.

Growth Opportunities:

• Leadership in Emerging Markets: Opportunity to become a go-to expert for AI product design in the public sector, potentially leading future design teams or initiatives in this domain.

• Skill Specialization: Deepen expertise in AI-driven design, ethical AI considerations, and designing for regulated industries.

• Cross-Functional Mobility: Potential to move into Product Management roles or strategic client-facing positions within Scale AI, given the strong client interaction requirements.

• Impactful Portfolio Building: Work on projects with significant real-world impact, enhancing your professional reputation and career trajectory in the high-demand field of AI.

📝 Enhancement Note: The "0-1 Design" aspect combined with the public sector focus presents a unique growth opportunity. Candidates can build foundational design practices for a new vertical within Scale AI, offering significant visibility and potential for career acceleration beyond typical product design progression.

🌐 Work Environment

Office Type: The role is designated as "On-site," indicating a preference for candidates based in or willing to relocate to Doha, Dubai, or London. This suggests a collaborative, in-office environment where team members can engage directly with each other and potentially with clients.

Office Location(s):

• Doha, Qatar: Scale AI has a significant presence and partnership with the Qatari government, suggesting well-equipped offices designed for collaboration and client engagement.

• Dubai, UAE: A major hub for technology and business in the Middle East, likely offering modern office facilities.

• London, UK: A global tech center, with offices expected to be in a prime business district, fostering a professional and dynamic atmosphere.

Workspace Context:

• Collaborative Spaces: Offices are likely designed with open-plan areas, meeting rooms, and dedicated project spaces to facilitate teamwork.

• Technology Access: Expect access to high-performance computing, advanced design software, and robust network infrastructure necessary for AI development and design work.

• Cross-Functional Interaction: The environment will encourage regular interaction with Product Managers, Engineers, Sales, and potentially government liaisons, fostering a holistic understanding of the business.

Work Schedule:

• Standard business hours are expected, with potential for some flexibility. However, given the "On-site" requirement and the nature of client-facing roles in public sector technology, responsiveness during core business hours in the respective time zones (Asia/Dubai, Asia/Qatar, Europe/London) will be crucial.

📝 Enhancement Note: The "On-site" requirement is a key indicator of the company's emphasis on in-person collaboration, direct client engagement, and fostering a strong team culture, especially critical when dealing with sensitive public sector projects and early-stage product development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter, focusing on experience, bilingualism, and AI tool proficiency.

• Hiring Manager Interview: A discussion with the hiring manager to assess your experience, design philosophy, and fit for the public sector domain. Be prepared to discuss your approach to "0-1 Design" and stakeholder management.

• Design Challenge/Portfolio Review: A deep dive into your portfolio, potentially including a presentation of a relevant case study. You may be asked to perform a small design exercise or critique an existing interface. Focus on demonstrating your process, rationale, and how you use AI tools.

• Team/Cross-Functional Interviews: Meetings with potential colleagues (Product Managers, Engineers) and possibly senior stakeholders to evaluate collaboration style and cultural fit.

• Final Round: Typically with senior leadership to discuss strategic vision and confirm overall fit.

Portfolio Review Tips:

• Highlight Bilingualism: Clearly indicate projects where Arabic was used or where you adapted designs for Arabic-speaking audiences.

• Showcase AI Tool Usage: Explicitly detail how you used Cursor, Claude, or similar AI tools in your case studies and what the impact was.

• Emphasize Public Sector/B2B: Select projects that best represent your experience with government, enterprise, or complex B2B environments. Articulate the unique challenges and solutions.

• Structure for Clarity: Organize your portfolio with a clear narrative for each project: Problem, Your Role, Process (including research/data), Solution, and Impact (quantified where possible).

• Polish and Presentation: Ensure your portfolio is visually polished, easy to navigate, and professionally presented. Practice your verbal walkthrough to be concise and impactful.

Challenge Preparation:

• Scenario-Based Questions: Be ready for hypothetical scenarios related to designing for government clients, managing scope creep, or integrating new AI features.

• Process Articulation: Practice explaining your design process clearly and concisely, especially how you handle ambiguity and data.

• AI Tool Integration: Be prepared to discuss how you would approach a specific design problem using AI tools, or how you've done so in the past.

📝 Enhancement Note: The emphasis on a portfolio review and potential design challenge suggests that Scale AI places high value on practical design skills, process, and the ability to articulate design thinking. Candidates should prepare to defend their design choices and demonstrate a strategic understanding of the public sector market.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator, After Effects).

• AI-Powered Design: Cursor, Claude (Design) - proficiency is explicitly required.

• User Research & Testing: UserTesting.com, Maze, Hotjar, or similar platforms for qualitative and quantitative user feedback.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack.

Analytics & Reporting:

• Web/Product Analytics: Google Analytics, Amplitude, Mixpanel, or similar tools for tracking user behavior and product performance.

• Data Visualization: Tableau, Power BI, or in-house dashboards for presenting data insights.

CRM & Automation:

• While primarily a design role, familiarity with CRM systems (e.g., Salesforce) and marketing automation platforms can be beneficial for understanding the broader business context, especially in B2B sales cycles.

• Integration Tools: Understanding how design impacts integrated systems might be relevant.

📝 Enhancement Note: The explicit mention of "Cursor" and "Claude Design" signifies that hands-on experience with these specific AI-powered design tools is not just preferred but likely a critical filter for this role. Candidates should be ready to demonstrate their proficiency.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on delivering tangible results and contributing to Scale AI's mission of building reliable AI systems for critical decisions.

• Innovation & Ambition: A culture that encourages pushing boundaries, exploring new technologies (like AI), and tackling challenging problems.

• Collaboration & Transparency: Open communication and teamwork are essential, especially when working across diverse teams and with external stakeholders.

• User-Centricity: A commitment to understanding and serving user needs, ensuring that products are intuitive, effective, and trustworthy.

• Adaptability & Resilience: The ability to thrive in a fast-paced, evolving environment, particularly within the dynamic public sector technology landscape.

Collaboration Style:

• Cross-Functional Integration: Designers work as integral parts of product teams, collaborating closely with PMs and Engineers throughout the development lifecycle.

• Feedback-Oriented: A culture that values constructive feedback, both giving and receiving, to continuously improve designs and processes.

• Knowledge Sharing: Encouragement to share learnings, best practices, and insights, particularly regarding AI design and public sector applications.

• Client-Focused Partnership: Building strong relationships with clients, understanding their unique challenges, and co-creating solutions.

📝 Enhancement Note: The company's mission statement and its work with governments suggest a culture that highly values reliability, security, and ethical considerations, in addition to innovation. Designers will need to embody these values in their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Public Sector Complexity: Understanding and designing for the unique procurement processes, security requirements, and stakeholder landscapes of government clients.

• Balancing Ambiguity with Structure: Leading "0-1 Design" initiatives requires defining structure where none exists, while still delivering concrete outcomes.

• AI Tool Adoption & Integration: Effectively incorporating new AI design tools into established workflows and demonstrating their value to the team and stakeholders.

• Cross-Cultural Design Adaptation: Ensuring designs are culturally relevant and effective for diverse audiences within the Middle East and potentially globally.

• Technical Constraints: Designing within the limitations of AI models and infrastructure while still delivering compelling user experiences.

Learning & Development Opportunities:

• AI Design Specialization: Become a leader in applying AI tools and methodologies to product design challenges.

• Public Sector Technology Expertise: Gain deep insights into the operational needs and technological adoption trends within government and enterprise sectors.

• Global Market Exposure: Work on projects with international scope, understanding diverse user needs and market dynamics.

• Leadership Development: Opportunities to mentor junior designers and potentially lead design efforts for new product lines or market segments.

• Industry Conferences & Training: Access to relevant AI and design conferences, workshops, and certifications.

📝 Enhancement Note: The challenges presented are inherent to pioneering new product areas and entering complex markets. Scale AI likely views these challenges as opportunities for significant professional growth and skill development for its employees.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the design of a product from concept to launch ('0-1'). What were the biggest challenges, and how did you overcome them?" (Focus on your process, decision-making, and ability to navigate ambiguity.)

• "How would you approach designing an AI-powered tool for a government agency responsible for [specific public service, e.g., infrastructure management, defense operations]? What data would you need, and how would you ensure user adoption?" (Demonstrate your understanding of public sector needs and AI application.)

• "Explain how you've used AI-powered design tools like Cursor or Claude in your workflow. What were the benefits, and what are their limitations?" (Be specific about your experience and critical thinking regarding these tools.) Company & Culture Questions:

• "Why are you interested in Scale AI and specifically our Public Sector initiatives?" (Research Scale AI's mission, recent news, and its role in government technology.)

• "How do you ensure your designs are culturally relevant and accessible to diverse audiences, particularly in the Middle East?" (Showcase your understanding of localization and cross-cultural design principles.)

• "How do you handle conflicting feedback from multiple stakeholders, especially when working with government clients?" (Prepare examples of negotiation, prioritization, and communication strategies.) Portfolio Presentation Strategy:

• Select Key Projects: Choose 2-3 projects that best showcase your "0-1" experience, AI tool usage, and public sector/B2B relevance.

• Tell a Compelling Story: For each project, clearly articulate the problem, your specific role and contributions, your design process (emphasizing research and data), the solutions you implemented, and the measurable impact.

• Highlight AI Tool Integration: Explicitly point out where and how you used AI tools and what value they added.

• Address Bilingualism: If applicable, showcase projects where your Arabic language skills were essential or beneficial.

• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs made, and alternative solutions considered.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skill, but also strategic thinking, adaptability, and a deep understanding of the unique demands of public sector technology and AI integration. The bilingual requirement is a critical filter.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Scale AI careers page.

• Customize Your Resume: Tailor your resume to highlight your experience in product design, AI-driven products, B2B/government clients, bilingual capabilities (Arabic/English), and any GCC-specific experience. Use keywords from the job description.

• Curate Your Portfolio: Ensure your portfolio prominently features projects demonstrating "0-1" design leadership, AI tool integration (Cursor, Claude), and experience relevant to the public sector or complex enterprise environments.

• Prepare Your Narrative: Practice articulating your design process, key project successes, and your approach to stakeholder management and ambiguity. Be ready to discuss your experience with AI design tools.

• Research Scale AI: Understand the company's mission, its work in the public sector, and its overall impact in the AI industry. Familiarize yourself with their partnerships, especially in Qatar and the Middle East.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.