Product Designer, Derin

📍 Job Overview

Job Title: Product Designer, Derin

Company: Surgo Health

Location: Remote - Istanbul, Türkiye

Job Type: Full Time

Category: Product Design / UX/UI

Date Posted: 2026-10-05T15:01:23

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end design of the Derin v2 client interface, with a strong emphasis on the client analytics platform to transform complex behavioral data into actionable insights.

• Develop and implement a scalable design system and component library, ensuring consistency, accessibility, and a high-quality user experience across all Derin product touchpoints.

• Collaborate closely with product management, engineering, data science, and behavioral science teams to translate user needs and complex data outputs into intuitive, trustworthy, and visually compelling designs.

• Drive the product design vision for Derin v2, from initial concept and wireframing through to high-fidelity mockups, interactive prototypes, and final pixel-perfect delivery, working in iterative release cycles.

📝 Enhancement Note: This role is for a Product Designer with a specific focus on B2B SaaS products within the healthcare and AI domain, particularly for an adaptive research platform. The emphasis on "turning complex data into clarity" and designing "dashboards, charts, and reporting views" indicates a strong need for data visualization expertise and experience in making AI-generated outputs understandable and trustworthy.

📈 Primary Responsibilities

• End-to-End Product Design: Own the complete design lifecycle for the Derin v2 client interface, from user research and ideation to final asset delivery, with a significant focus on the client analytics platform.

• Data Visualization & Insight Design: Design intuitive dashboards, charts, and reporting views that distill thousands of AI-led conversations into clear, decision-ready insights, enabling users to explore layered data effectively (themes, behavioral segments, quotes, quantitative results, transcript drill-downs).

• AI Output Trust & Clarity: Create visual cues and design patterns that enhance user trust in AI-generated outputs, clearly indicating confidence levels, supporting evidence, and the link between findings and source data.

• Design System Development: Build and maintain a scalable design system and component library for Derin, including specialized patterns for data visualization, ensuring brand consistency and design quality across the product.

• Cross-Functional Collaboration: Partner closely with Product Managers to define product strategy, Engineering teams for feasibility and implementation, Data Scientists for data accuracy, and Behavioral Scientists for domain expertise to ensure designs are both effective and scientifically sound.

• User-Centric Iteration: Conduct user research, gather feedback from clients and internal stakeholders, and iterate on designs based on usage data and evolving product requirements, particularly in transitioning from v1 to v2.

• Accessibility & Quality Champion: Champion accessibility standards and design quality across the product, ensuring Derin is usable and effective for a diverse range of professional users.

• Cross-Product Design Influence: Contribute to shaping how Surgo presents data across various products, sales materials, and client deliverables, extending design thinking beyond the immediate Derin interface.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can bridge the gap between complex data science/AI outputs and user-friendly interfaces in a B2B healthcare context. The emphasis on "turning complex data into clarity" and designing for AI trust suggests a need for strong analytical thinking and a meticulous approach to visual communication.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent experience and practical application of design principles is paramount.

Experience: 5+ years of experience designing complex B2B or SaaS products.

Required Skills:

• Product Design Leadership: Proven ability to lead the end-to-end design of complex B2B or SaaS products, with a portfolio showcasing shipped work and the strategic thinking behind it.

• Data Visualization Expertise: Strong skills in designing effective dashboards, charts, and reporting tools that distill complex data into clear, actionable insights; understanding when and how to use different visualization types.

• Figma Proficiency: Fluency in Figma and modern prototyping tools (e.g., ProtoPie, Framer, or similar) for creating wireframes, high-fidelity designs, and interactive prototypes.

• AI Product Design Experience: Experience designing for AI-powered products, specifically in presenting generated content, uncertainty, and evidence in a way that builds user trust.

• Design Systems: Experience in building and maintaining scalable design systems and component libraries, including patterns for data visualization.

• User-Centricity & Iteration: Ability to conduct user research, gather feedback, and iterate on designs based on user needs and product requirements.

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design decisions clearly to diverse stakeholders including clients, engineers, data scientists, and executives.

• Cross-Functional Partnership: Demonstrated ability to work effectively and collaboratively with product, engineering, data science, and behavioral science subject-matter experts.

• Startup Mindset: Thrives in a fast-moving, mission-driven startup environment, comfortable being both a strategic thinker and a hands-on implementer.

Preferred Skills:

• Health Tech or Research Tools Experience: Prior experience in health tech, research tools, analytics platforms, or AI products is strongly preferred.

• UX/UI Design for Analytics: Specific experience designing interfaces for analytics platforms or tools that help users make sense of large datasets.

• Behavioral Science Understanding: Familiarity with behavioral science principles and how they can inform product design.

• Accessibility Standards: Deep understanding and practical application of accessibility guidelines (WCAG).

• Quantitative Analysis Acumen: Ability to understand and interpret quantitative results and statistical findings to inform design decisions.

📝 Enhancement Note: The requirement for "Rigorous about accuracy" and pushing back on misleading visuals indicates a critical need for a designer who prioritizes integrity in data representation over mere aesthetics. The "5+ years" is a guideline, but the portfolio and demonstrated skills in complex B2B/SaaS and data visualization are more crucial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Shipped B2B/SaaS Products: A significant portion of the portfolio must showcase complex B2B or SaaS products that have been launched and are in use, demonstrating the full design lifecycle from conception to delivery.

• Data Visualization Case Studies: Detailed case studies focusing on the design of dashboards, reporting tools, or analytical interfaces that effectively communicate complex data. This should include the problem, design process, challenges, solutions, and measurable outcomes.

• AI Product Design Examples: Examples of designs for AI-generated content or insights, illustrating how user trust, understanding, and confidence were built into the interface.

• Design System Components: Demonstrations of established design systems or component libraries, particularly those that include patterns for data visualization and complex information architecture.

• Redesign/v2 Evolution: Evidence of taking a v1 product or feature to a v2, involving significant redesign based on user feedback or strategic shifts, ideally showing improved user satisfaction or key metrics.

Process Documentation:

• User Research & Feedback Integration: Documentation or case studies showing how user research, client interviews, and feedback were synthesized to drive design decisions and product iterations.

• Cross-Functional Workflow Design: Examples of how design processes integrated with engineering, product management, and data science teams, including collaboration methods and handoff procedures.

• Design System Development Process: A clear outline of the process used to create, maintain, and evolve a design system, including governance and contribution models.

• Accessibility Audits & Implementation: Examples of how accessibility considerations were integrated into the design process and how accessibility audits were conducted and addressed.

📝 Enhancement Note: The portfolio should strongly emphasize the designer's ability to translate complex, data-intensive, and AI-driven information into intuitive and trustworthy user experiences for professional clients. The "thinking behind it" is as important as the final visuals.

💵 Compensation & Benefits

Salary Range: Given the role's seniority (5+ years), specialized skills (AI product design, data visualization), and location (Istanbul, Türkiye), a competitive salary range is expected. Based on industry benchmarks for senior Product Designers in major tech hubs with similar remote work capabilities, and considering the cost of living in Istanbul, a potential range could be €40,000 - €70,000 annually (gross).

Benefits:

• Competitive Salary: A salary package commensurate with experience and market rates.

• Equity Compensation: Opportunity to participate in the company's growth through stock options or equity grants.

• Comprehensive Benefits Package: Aligned with local market practice in Türkiye, likely including health insurance, and potentially dental and vision coverage.

• Generous Paid Time Off (PTO): Ample vacation days and holidays to ensure work-life balance.

• Public Benefit Corporation Mission: The intrinsic reward of working for an organization with a clear social impact mission in healthcare.

• Remote Work Flexibility: The ability to work from anywhere within Türkiye, with occasional travel to the DC office.

• Professional Development: Opportunities for learning and growth, including potential for shaping the design function within the company.

Working Hours: 40 hours per week, with flexibility. The role requires regular overlap with US Eastern Time working hours, necessitating some flexibility in scheduling to facilitate collaboration with the DC-based team.

📝 Enhancement Note: Salary estimates are based on general market data for senior Product Designers in comparable markets and the specified remote location. Actual compensation will depend on the candidate's specific experience, skills, and negotiation. Benefits are listed as provided in the job description, with an assumption that local market practices for comprehensive benefits are followed in Türkiye.

🎯 Team & Company Context

🏢 Company Culture

Industry: Behavioral Intelligence, Healthcare Technology, Data Science, AI. Surgo Health operates at the intersection of these fields, aiming to improve healthcare outcomes by understanding the "why" behind patient decisions.

Company Size: While not explicitly stated, the mention of "fast-growing" and building out functions like Product Design suggests a growing startup or scale-up phase, likely in the range of 50-200 employees.

Founded: Surgo is grounded in two decades of global health experience, indicating a mature foundation for its behavioral science expertise, even if the company itself is in a growth phase. It is a Public Benefit Corporation.

Team Structure:

• The Product Designer will be part of the Data Science and AI department, suggesting a close working relationship with data scientists and AI engineers.

• They will also work closely with Product Management and Engineering.

• Direct interaction with Behavioral Scientists is a key aspect, highlighting the interdisciplinary nature of the team.

• The role involves working with a team based in Washington, DC, and the UK, necessitating strong remote collaboration skills. Methodology:

• Data-Driven Insights: The core of Surgo's work is generating foundational behavioral data and building AI products to leverage it. Design decisions will be heavily influenced by data analysis and scientific rigor.

• Behavioral Science Frameworks: Design will be informed by behavioral science principles to understand and predict health decisions.

• Iterative Product Development: The company is focused on building and refining products like Derin through iterative releases, emphasizing agility and user feedback.

• AI-Powered Research: Derin itself is an AI-powered platform, meaning design will involve integrating and presenting AI outputs effectively.

Company Website: https://www.surgohealth.com/

📝 Enhancement Note: The company's identity as a Public Benefit Corporation (PBC) implies a strong mission-driven culture, where social impact is as important as financial success. This can influence decision-making and team values. The interdisciplinary team structure (Product, Engineering, Data Science, Behavioral Science) is critical for the Product Designer to navigate.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role focusing on Product Design. It is positioned as the primary designer for the Derin platform, with the expectation of setting design direction and establishing foundational design practices within the company.

Reporting Structure: While not explicitly stated, the designer will likely report to a Head of Product, VP of Engineering, or potentially a Chief Product Officer, given the strategic importance of the role. They will work closely with Product Managers.

Operations Impact: The Product Designer will have a direct and significant impact on the success of Derin by making it intuitive, fast, and trustworthy for clients. This directly influences client adoption, satisfaction, and Surgo's ability to generate revenue and achieve its mission through the platform's insights. The role also lays the groundwork for future design scaling within Surgo.

Growth Opportunities:

• Design Leadership: Opportunity to grow into a Design Lead or Head of Design role as the company scales and the design function expands.

• Specialization: Deepen expertise in healthcare tech, AI product design, and advanced data visualization within a mission-driven context.

• Product Strategy Influence: Play a key role in shaping the product roadmap and user experience strategy for Derin and potentially other Surgo products.

• Cross-Functional Expertise: Gain deep experience working with diverse scientific and technical disciplines (behavioral science, data science, AI, engineering).

• Establish Design Practices: Build and formalize design processes, systems, and best practices within a growing startup.

📝 Enhancement Note: This role offers a unique opportunity for a designer to make a significant mark by establishing the design vision and function for a critical platform in a rapidly growing, mission-driven company. The growth path leans towards leadership and strategic influence within the product organization.

🌐 Work Environment

Office Type: Fully Remote. This role is based in Istanbul, Türkiye, and operates remotely.

Office Location(s): The primary team collaboration will be with colleagues in Washington, DC, and the UK. Occasional travel to the Washington, DC office is expected.

Workspace Context:

• Remote Collaboration: The environment is highly conducive to remote work, relying on digital tools for communication and collaboration.

• Interdisciplinary Teams: The designer will be embedded within and collaborate extensively with product, engineering, data science, and behavioral science teams, fostering a dynamic and intellectually stimulating environment.

• Tools & Technology: Expect to utilize modern design and collaboration tools (Figma, prototyping software, communication platforms like Slack, project management tools).

• Mission-Driven Culture: The workspace will likely reflect Surgo's mission to improve healthcare, fostering a sense of purpose and impact among team members.

Work Schedule: Standard full-time hours (approx. 40 hours/week) with flexibility. Crucially, there must be regular overlap with US Eastern Time working hours to facilitate real-time collaboration with the DC-based team. This may require adjusting daily schedules.

📝 Enhancement Note: The remote nature combined with required US Eastern Time overlap means candidates must be comfortable with asynchronous communication and have the discipline to manage their schedule effectively to accommodate cross-time zone collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements.

• Hiring Manager/Team Interview: Discussion focused on your background, motivations, and understanding of the role. This may include behavioral questions and high-level product design discussions.

• Portfolio Presentation & Design Challenge: A deep dive into your portfolio, discussing specific case studies and the thinking behind them. You may be asked to complete a design challenge or discuss a hypothetical problem related to Derin's data visualization or AI interface. This is where you'll demonstrate your process, data visualization skills, and ability to handle complex data.

• Cross-Functional Interviews: Meetings with members of the Product, Engineering, Data Science, and Behavioral Science teams to assess collaboration style, technical understanding, and cultural fit.

• Executive/Final Interview: A final conversation, potentially with a company leader, to discuss strategic alignment, long-term vision, and cultural fit.

Portfolio Review Tips:

• Showcase B2B/SaaS & Data Viz: Prioritize examples of complex B2B/SaaS products, especially those involving data visualization, analytics, or AI. Clearly articulate the problem, your role, the design process, and the outcomes.

• Detail Your Process: For each case study, walk through your thought process: user research, problem definition, ideation, wireframing, prototyping, iteration, and final implementation. Explain why you made certain design decisions.

• Highlight AI & Trust: Specifically address how you've designed interfaces for AI-generated content or insights, focusing on building trust, clarity, and demonstrating evidence.

• Quantify Impact: Wherever possible, use metrics to demonstrate the impact of your designs (e.g., improved user engagement, reduced task completion time, increased data comprehension).

• Design System Examples: Include examples of design systems you've built or contributed to, showing component libraries and pattern documentation.

• Be Ready for a Challenge: Prepare for a design challenge that tests your ability to translate complex data into a clear interface or to solve a specific UX problem related to Derin.

Challenge Preparation:

• Understand Derin: Research Surgo Health, Derin, and the behavioral science/AI intersection in healthcare. Understand the core problem Derin solves.

• Data Visualization Principles: Brush up on best practices for data visualization, charting types, and dashboard design for analytical purposes.

• AI Interface Design: Think about how to design for uncertainty, confidence scores, and evidence trails in AI outputs.

• Communication: Practice articulating complex design concepts and trade-offs clearly and concisely.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to handle complexity, particularly in data visualization and AI interfaces, and their capacity to collaborate effectively across scientific and technical disciplines. The portfolio presentation is a critical stage for demonstrating these capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly mentioned as a required skill. Expect to use Figma extensively for wireframing, UI design, prototyping, and design system management.

• Prototyping Tools: Modern prototyping tools (e.g., ProtoPie, Framer, InVision, or built-in Figma prototyping) will be essential for creating interactive prototypes to test user flows and gather feedback.

Analytics & Reporting:

• Data Visualization Libraries/Tools: While the designer won't be coding them, they need to understand how data visualization libraries (e.g., D3.js, Chart.js) or BI tools (e.g., Tableau, Power BI concepts) work to design effective outputs. Knowledge of what's possible and how data is structured will be key.

• Analytics Platforms: Familiarity with analytics platforms used to track product usage and user behavior (e.g., Google Analytics, Amplitude, Mixpanel) for informing design iterations.

CRM & Automation:

• Project Management Tools: Tools like Jira, Asana, or Trello will likely be used for managing design tasks, sprints, and collaborating with engineering.

• Communication Platforms: Slack or Microsoft Teams for daily team communication and collaboration.

Other Potential Tools:

• User Research Tools: Tools for conducting and analyzing user interviews, surveys, or usability testing (e.g., UserTesting.com, SurveyMonkey).

• Design System Management Tools: Potentially tools like Zeroheight for documenting design systems.

📝 Enhancement Note: The emphasis is on design and prototyping tools. While not expected to be a coder, the designer needs to understand the technical feasibility of their designs and how data is structured for visualization and AI processing.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to improving healthcare outcomes and a focus on the social impact of their work as a Public Benefit Corporation.

• Data-Centric & Rigorous: Decisions are grounded in data and scientific accuracy. Designs must be precise, not just attractive, and avoid misleading interpretations of data or AI outputs.

• Collaborative & Interdisciplinary: Openness to working closely with diverse teams (product, engineering, data science, behavioral science), valuing input from subject-matter experts.

• Innovative & Agile: Embracing new technologies like AI and behavioral science, and working in an iterative, fast-paced startup environment.

• User-Focused: Dedicated to creating intuitive, fast, and trustworthy experiences for their clients, who are primarily professional researchers and decision-makers.

Collaboration Style:

• Cross-Functional Integration: Expect close partnerships with Product, Engineering, Data Science, and Behavioral Science. Design is not siloed but integrated into the product development process.

• Iterative Feedback Loops: A culture of continuous feedback, where designs are shared early and often, and iterations are driven by user testing and data.

• Direct Client Interaction: Opportunities to engage directly with clients to understand their needs and validate design solutions.

• Knowledge Sharing: A willingness to share knowledge and expertise across disciplines, fostering a learning environment.

📝 Enhancement Note: The blend of scientific rigor, mission-driven purpose, and startup agility defines Surgo's culture. Designers must be comfortable with intellectual challenges, data integrity, and a collaborative, fast-paced approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Data: The primary challenge will be designing interfaces that make highly complex behavioral data and AI outputs understandable, actionable, and trustworthy for professional users.

• AI Output Trust: Ensuring users trust AI-generated insights requires careful design of how confidence, evidence, and limitations are presented.

• Balancing Rigor and Usability: Achieving a balance between the scientific rigor required by behavioral scientists and data scientists, and the intuitive usability expected by busy clients.

• Establishing Design Standards: As one of the key design hires, establishing and scaling design systems, processes, and best practices within a growing company.

• Remote Collaboration: Effectively collaborating across multiple time zones (US East Coast, UK, Turkey) and disciplines without direct in-person interaction for most of the time.

Learning & Development Opportunities:

• Deep Domain Expertise: Gaining in-depth knowledge in behavioral science, AI applications in healthcare, and the nuances of health decision-making.

• Advanced Data Visualization: Sharpening skills in designing sophisticated data visualizations for complex datasets and AI outputs.

• Product Strategy Influence: Contributing significantly to the strategic direction and user experience of a core product.

• Design Leadership Potential: Opportunity to shape and potentially lead the design function as the company grows.

• Industry Exposure: Working with cutting-edge technology and a mission that addresses critical societal challenges in healthcare.

📝 Enhancement Note: The role presents significant intellectual challenges related to data interpretation and AI communication, offering substantial growth in specialized areas of product design.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing an interface to help a researcher understand the confidence level and supporting evidence for an AI-generated theme from thousands of interviews?"

• "Describe a time you had to simplify a complex data set into an intuitive dashboard. What were the key design decisions and trade-offs?"

• "How do you ensure accessibility and inclusivity in your designs, especially when dealing with complex data visualizations?"

• "Imagine a client questions an AI-generated summary. How would you design the interface to allow them to easily investigate the source data and understand the AI's reasoning?"

• "What is your process for building and maintaining a design system, and how do you ensure its adoption across a product team?" Company & Culture Questions:

• "Why are you interested in Surgo Health's mission and our work in behavioral intelligence for healthcare?"

• "How do you approach working with subject-matter experts in fields like behavioral science or data science, especially when their priorities might differ from user experience goals?"

• "Describe your experience working in a fast-paced, mission-driven startup environment."

• "How do you handle ambiguity and evolving requirements typical in early-stage product development?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role and responsibilities, the design process, key challenges, your solutions, and the impact/outcomes.

• Focus on "Why": Explain the rationale behind your design decisions, especially for complex data visualizations or AI-related features.

• Showcase Data Visualization Skills: Dedicate time to walk through your most impactful data visualization projects. Explain your choices of chart types, layouts, and interactive elements.

• Highlight AI Design: Be ready to discuss your approach to designing for AI outputs, focusing on trust, transparency, and user control.

• Demonstrate Process: Show your iterative process, including wireframes, user flows, prototypes, and how feedback influenced your work.

• Quantify Impact: Use metrics to demonstrate the success of your designs whenever possible.

• Prepare for Questions: Anticipate questions about your design choices, trade-offs, and how you handle technical constraints or scientific input.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating strategic thinking, problem-solving for complex data and AI challenges, and a strong understanding of B2B SaaS and data visualization principles within a healthcare context.

📌 Application Steps

To apply for this Product Designer position:

• Submit Your Application: Apply through the provided link on the Surgo Health careers page.

• Curate Your Portfolio: Ensure your portfolio prominently features complex B2B/SaaS products, strong data visualization case studies, and examples of designing for AI interfaces. Tailor the order and emphasis to match the job description’s requirements.

• Optimize Your Resume: Highlight keywords such as "Product Design," "B2B SaaS," "Data Visualization," "Figma," "AI Product Design," "User Experience," "Design Systems," and "Healthcare Technology." Quantify your achievements where possible.

• Prepare Your Portfolio Presentation: Practice walking through your case studies, focusing on your thought process, problem-solving skills, and the impact of your designs. Be ready to articulate your approach to data visualization and AI trust.

• Research Surgo Health: Understand their mission, the Behavioral Intelligence layer, the Derin platform, and their Public Benefit Corporation status. Prepare to discuss why you are a good cultural and mission fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.