Product Designer, Cloud Platforms (Contract)

📍 Job Overview

Job Title: Product Designer, Cloud Platforms (Contract)

Company: SprintRay

Location: Los Angeles, California, United States

Job Type: FULL_TIME

Category: Product Design (Software/Cloud Platforms)

Date Posted: 2026-09-22

Experience Level: 5-10 Years

Remote Status: Hybrid (3-4 days in office)

🚀 Role Summary

• Drive end-to-end product design for SprintRay's critical Cloud platform suite, encompassing user research, complex workflow definition, wireframing, high-fidelity UI design, and detailed specification creation for engineering.

• Transform intricate, data-dense systems into intuitive, user-friendly interfaces, ensuring functionality and usability across patient management, CAM, treatment ordering, and work tracking modules.

• Collaborate intimately with Product Management and Engineering teams throughout the entire development lifecycle, navigating technical debt and edge cases to maintain design integrity and quality.

• Contribute to and evolve SprintRay's design system, balancing aesthetic polish with critical user experience (UX) requirements for a cohesive and scalable product.

• Conduct lightweight, targeted user research with dental professionals and internal stakeholders to gather insights and validate design decisions, ensuring the product meets real-world needs.

📝 Enhancement Note: While the role is "Product Designer," the emphasis on "Cloud Platforms," "enterprise or medical software," and "complex systems" strongly suggests a focus on Product Operations or UX/UI Design within a Product Operations context. The responsibilities highlight the need for translating business requirements into functional designs, collaborating with engineering and product management, and managing complex system interfaces, which are core to operations-focused design roles.

📈 Primary Responsibilities

• Own the complete design lifecycle for the Cloud product suite, from initial discovery and requirements gathering to final UI specifications for engineering implementation.

• Translate ambiguous or loosely defined requirements from various sources (conversations, messages, feedback) into clear design briefs and actionable design solutions, often serving as the primary problem definer.

• Design intuitive and visually appealing interfaces for complex, data-intensive functionalities within patient management, CAM (Computer-Aided Manufacturing), treatment ordering, and work tracking systems.

• Partner closely with product managers and engineering teams, actively participating in discussions around technical constraints, tech debt, and necessary design compromises without sacrificing overall product quality or user experience.

• Actively contribute to, and advocate for, the advancement of SprintRay's design system, ensuring consistency while carefully considering specific UX needs and high-craft UI polish.

• Execute lightweight user research by engaging directly with customers (practice staff, lab managers) and internal subject matter experts to inform design decisions and ensure product relevance.

📝 Enhancement Note: The responsibilities clearly indicate a need for a designer who can not only create interfaces but also deeply understand the underlying business logic and technical constraints. This aligns with a Product Operations Designer or UX Engineer profile, where the ability to bridge the gap between product strategy, technical feasibility, and user experience is paramount.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for this level of experience.

Experience: Minimum of 5 years of professional experience designing and shipping software products, with a significant portion dedicated to B2B, enterprise, and/or medical software solutions.

Required Skills:

• End-to-End Product Design: Proven ability to manage the entire design process from concept to delivery, including user research, ideation, wireframing, prototyping, and high-fidelity UI design.

• Complex System Design: Demonstrated experience designing for intricate, data-dense systems such as SaaS platforms, internal tools, admin dashboards, or workflow-heavy enterprise applications.

• Figma Proficiency: Expert-level command of Figma for wireframing, UI design, prototyping, and collaboration, including leveraging its advanced features for complex projects.

• Interaction Design Fundamentals: Strong understanding of interaction design principles and best practices to create intuitive and efficient user flows.

• Visual Design Execution: Exceptional visual design skills with a keen eye for detail, ensuring high-quality UI polish and aesthetic appeal.

• Ambiguity Tolerance & Problem Framing: Ability to thrive in environments with incomplete information, asking insightful questions, documenting findings, and proactively defining problems and solutions.

• Cross-functional Communication: Excellent written and verbal communication skills, with the ability to effectively collaborate and articulate design decisions to product managers, engineers, and diverse stakeholders.

Preferred Skills:

• Healthcare/Dental/Medical Device Experience: Prior design experience within the healthcare, dental, or medical device industries.

• 3D Printing or Manufacturing Software: Familiarity with software used in 3D printing, additive manufacturing, or related industrial processes.

• Hardware-Software Integration: Experience designing software that interacts with physical hardware, or managing IoT, fleet, or device management platforms.

• Design System Contribution: Experience contributing to, or owning, a design system, demonstrating an understanding of scalability and consistency.

• Advanced Prototyping: Proficiency in prototyping beyond basic click-throughs, potentially including code-based prototyping, AI tools, or advanced Figma features.

• AI Feature Design: Experience designing AI-assisted features within complex workflow products.

📝 Enhancement Note: The requirement for a portfolio that shows "how you think through complex systems, not just how you polish them" and the emphasis on untangling "gnarly workflows" strongly indicates that this role is not just about visual aesthetics but about process optimization and problem-solving through design. This aligns with a Product Operations or Business Analyst skillset expressed through a design lens.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Complex System Case Studies: Showcase at least one detailed case study demonstrating your approach to understanding, dissecting, and designing solutions for complex B2B, enterprise, or medical software systems. Focus on the problem-solving process, not just the final UI.

• Workflow Optimization Examples: Include examples of how you've simplified or optimized intricate user workflows, highlighting the challenges, your design process, and the tangible improvements achieved.

• Figma File Showcase: Be prepared to share relevant Figma files or detailed walkthroughs of your design process, demonstrating your proficiency in the tool and your structured approach to design.

• Cross-functional Collaboration Evidence: Highlight projects where you effectively collaborated with Product Management and Engineering, illustrating your ability to translate requirements, manage feedback, and navigate technical constraints.

Process Documentation:

• Design Briefs and Specifications: Demonstrate your ability to create clear, concise design briefs from ambiguous inputs and detailed UI specifications that engineers can readily implement.

• User Research Synthesis: Show examples of how you synthesize user research findings into actionable design insights and product improvements.

• Design System Contributions: If applicable, provide examples of your contributions to design systems, illustrating your understanding of component-based design, documentation, and governance.

📝 Enhancement Note: The explicit request for a portfolio showcasing "how you think through complex systems" and "gnarly workflows" over "marketing pages" is a critical indicator. This role requires a designer who can operate like a Product Operations Analyst or Business Process Designer, focusing on the underlying mechanics and efficiency of the software rather than just its surface-level appearance.

💵 Compensation & Benefits

Salary Range: $60 - $65 per hour.

• Methodology: This range is provided directly in the job description. It reflects a typical hourly rate for a contract Product Designer with 5+ years of experience in a high-cost-of-living area like Los Angeles, specializing in complex enterprise/medical software.

Benefits:

• Contract-to-Hire Potential: The role is a 6-month contract with the explicit intent to convert to full-time, offering a pathway to long-term employment and associated benefits.

• Comprehensive Health Benefits (Upon Conversion): As a full-time employee, SprintRay offers robust health insurance plans.

• Retirement Savings Plan (Upon Conversion): Access to a retirement savings plan (e.g., 401k) with potential company matching.

• Paid Time Off (Upon Conversion): Standard vacation, sick leave, and holiday pay.

• Professional Development: Opportunities for learning and growth, as indicated by the company's innovative culture and focus on next-generation tools.

• Stock Options (Potential Upon Conversion): As a growing tech company, there may be opportunities for equity participation.

Working Hours: Approximately 40 hours per week. The role requires 3-4 days per week in the Los Angeles HQ, implying a structured yet flexible work schedule.

📝 Enhancement Note: The hourly rate is specified. The benefits are based on the stated "intent to convert to full-time," indicating that full-time benefits would apply upon successful conversion. The "working hours" are inferred from the standard full-time employment type and the explicit mention of 3-4 days in the office.

🎯 Team & Company Context

🏢 Company Culture

Industry: 3D Printing / Dental Technology / Software as a Service (SaaS). SprintRay is a leader in advanced 3D printing solutions specifically for dental professionals, integrating hardware, software, and materials into a cohesive ecosystem.

Company Size: SprintRay is described as a "bold, global team of innovators" and has a design team split between Los Angeles and Hangzhou. While exact numbers aren't given, the context implies a growing, dynamic tech company that is past the startup phase but still maintains an entrepreneurial spirit.

Founded: 2014. This provides a history of established growth and innovation in the 3D printing space.

Team Structure:

• Design Team: Small, international team (Los Angeles and Hangzhou). The Product Designer will report to the Head of Software Design in Los Angeles.

• Cross-functional Collaboration: Daily interaction with Product Managers who own the cloud suite and Engineering teams responsible for its development.

• Reporting: Reports to the Head of Software Design, with close day-to-day collaboration with Product Managers.

Methodology:

• Data-Driven Design: Emphasis on using insights from user research and product performance data to inform design decisions.

• Agile Development: Implied by close collaboration with engineering teams and the need to adapt to tech debt and evolving requirements.

• Iterative Improvement: Continuous contribution to and evolution of the design system and product features.

Company Website: https://careers.sprintray.com

📝 Enhancement Note: The company culture is presented as entrepreneurial, collaborative, and innovative, with a focus on transforming digital dentistry. This implies a fast-paced environment where individuals are empowered to take ownership and drive change, which is crucial for operations-minded individuals who seek impact.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level Product Designer, with a strong emphasis on deep system understanding and ownership. It requires a designer who can operate with a high degree of autonomy and strategic thinking, akin to a Product Operations Specialist or Business Systems Designer. The "depth role" description emphasizes mastery over breadth.

Reporting Structure: The designer reports to the Head of Software Design, indicating a clear line of management within the design function, but will work day-to-day with Product Managers and Engineers, highlighting a collaborative, matrixed operational structure.

Operations Impact: The Cloud product suite is described as the "connective tissue" for SprintRay's user experience, managing critical functions like case management, print job building, ordering, and file storage. Decisions made by this designer will directly impact the usability, efficiency, and scalability of the entire user ecosystem, influencing revenue generation and operational efficiency for dental practices.

Growth Opportunities:

• Full-Time Conversion: The primary immediate growth opportunity is conversion to a full-time role, which typically comes with expanded benefits, potential for salary increases, and greater long-term career stability within SprintRay.

• Design System Leadership: Potential to take on more ownership or leadership within the design system, contributing to its strategic direction and implementation across products.

• Specialization: Opportunity to deepen expertise in complex enterprise software, SaaS, or even AI-assisted features within the dental tech domain.

• Cross-functional Leadership: As the designer becomes more integrated, opportunities may arise to influence product strategy and roadmap planning from a design operations perspective.

📝 Enhancement Note: The emphasis on "depth" and "understanding every nook and cranny of a complex system" strongly suggests that this role is geared towards individuals who excel in Product Operations, where detailed understanding of system interdependencies and operational workflows is key, rather than generalist design.

🌐 Work Environment

Office Type: Hybrid. The role requires 3-4 days per week at the company's HQ near Atwater Village, Los Angeles. This indicates a blend of in-office collaboration and remote flexibility.

Office Location(s): Los Angeles, CA 90065 (near Atwater Village). This location is in a vibrant part of Los Angeles, likely offering a dynamic work environment.

Workspace Context:

• Collaborative Hub: The office environment is expected to foster collaboration, particularly with Product Managers and Engineering teams, facilitating direct communication and problem-solving.

• Tooling & Technology: Access to standard design software (Figma) and likely other collaboration and project management tools utilized by the engineering and product teams.

• Team Interaction: Opportunities for in-person brainstorming, design critiques, and relationship building with the core software design team and broader company stakeholders.

Work Schedule: The contract is full-time, implying a standard 40-hour work week. The hybrid nature suggests flexibility in managing personal time while meeting in-office requirements. The focus on "process" and "complex systems" implies a need for focused, uninterrupted work periods, which the hybrid model can support.

📝 Enhancement Note: The hybrid requirement (3-4 days in office) is a key detail for candidates. It signifies a need for a designer who can balance focused individual work with in-person collaboration, a common characteristic of operational roles that require both deep analysis and team alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience and alignment with the role's requirements.

• Portfolio Presentation & Design Challenge: Expect to present your portfolio, focusing on complex systems and workflow challenges. A practical design exercise or case study discussion related to SprintRay's Cloud platform is highly probable.

• Cross-functional Interviews: Interviews with Product Management and Engineering leads to evaluate collaboration skills, technical understanding, and problem-solving approaches.

• Head of Software Design Interview: A final interview to assess overall fit, strategic thinking, and alignment with the design team's vision.

Portfolio Review Tips:

• Show, Don't Just Tell: For each project, clearly articulate the problem, your role, your design process (especially how you tackled complexity), the solutions you implemented, and the outcomes/impact.

• Focus on Complexity: Prioritize case studies that demonstrate your ability to untangle intricate systems, define ambiguous requirements, and design for data-dense environments. Highlight your problem-framing skills.

• Workflow Diagrams: Include diagrams or visual explanations of complex workflows you've designed or optimized.

• Figma Walkthrough: Be prepared to navigate through your Figma files, explaining your design decisions, component usage, and system logic.

• Quantify Impact: Where possible, include metrics or qualitative feedback that demonstrate the success of your designs, particularly in terms of efficiency or usability improvements.

Challenge Preparation:

• Understand SprintRay's Ecosystem: Research SprintRay's products, target audience (dental professionals), and the role of their Cloud platform.

• Analyze Complex Software: Be ready to discuss your experience with designing for enterprise, B2B, or medical SaaS products. Think about common challenges and best practices.

• Process Mapping: Practice mapping out user flows and system processes for hypothetical scenarios related to dental practice management or 3D printing workflows.

• Communicate Trade-offs: Prepare to discuss how you handle design compromises due to technical constraints or tech debt, articulating the rationale and impact.

📝 Enhancement Note: The emphasis on "gnarly workflows" and "complex systems" in the portfolio review suggests that the interviewers will be looking for process-oriented thinking. Candidates should frame their portfolio projects as solutions to operational challenges within a software context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for wireframing, UI design, prototyping, and collaboration. Proficiency is a mandatory requirement.

• Design System Tools: Experience with design system management and contribution, likely within Figma or a related platform.

Analytics & Reporting:

• User Research Tools: While "lightweight research" is mentioned, familiarity with tools for user interviews, feedback collection, and potentially basic analytics interpretation (e.g., understanding usage patterns) is beneficial.

• Data Visualization: The role involves designing "data-dense systems," implying an understanding of how to present complex data clearly, even if not directly creating dashboards.

CRM & Automation:

• SaaS Platforms: Experience designing for SaaS applications implies an understanding of common SaaS architecture and user management principles.

• Workflow Management Systems: The nature of the Cloud suite suggests familiarity with designing for systems that manage sequential processes, tasks, and data flow.

📝 Enhancement Note: The explicit mention of Figma is critical. The broader "Cloud Platforms" and "data-dense systems" context implies a need for a designer who understands how software applications integrate and function within a larger operational ecosystem, likely involving workflow automation and data management.

👥 Team Culture & Values

Operations Values:

• Deep Understanding: A compulsive need to understand the intricacies of complex systems and user workflows.

• Craftsmanship & Polish: Commitment to high-quality UI design and user experience.

• Pragmatism: Ability to balance ideal design solutions with technical realities, tech debt, and business constraints.

• Collaboration: Strong teamwork with Product Management and Engineering to achieve shared goals.

• User-Centricity: Dedication to solving real problems for dental professionals through thoughtful design.

Collaboration Style:

• Partnership with PM/Eng: Works closely and daily with Product Managers and Engineers, fostering a collaborative environment where design is integrated into the development process.

• Iterative Feedback Loops: Engages in continuous feedback exchange to refine designs and ensure technical feasibility.

• Clear Communication: Values clear, direct, and respectful communication across different disciplines and communication styles.

📝 Enhancement Note: The emphasis on "understanding every nook and cranny," "making the problem legible," and working through "unglamorous edge cases" points to a culture that values thoroughness, problem-solving, and operational diligence within the design function.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity Management: Designing for a "highest-touch software" suite that is the "connective tissue" for a complex ecosystem requires deep understanding and meticulous execution.

• Ambiguity & Thin Briefs: Translating vague requirements into concrete design solutions will be a constant challenge, requiring proactive problem-solving and initiative.

• Balancing Functionality & Simplicity: The core challenge is to simplify complex, data-dense systems without sacrificing essential functionality for users.

• Navigating Tech Debt: Working with engineering to make design decisions that accommodate existing technical constraints and debt, while still aiming for high quality.

Learning & Development Opportunities:

• Deep Domain Expertise: Opportunity to become a subject matter expert in 3D printing software for dentistry and complex enterprise SaaS platforms.

• Cross-functional Acumen: Enhanced understanding of product management processes, engineering challenges, and the interplay between different software components.

• Design System Evolution: Chance to influence and grow a design system for a rapidly evolving technology product.

• AI-Assisted Design: Potential to explore and implement AI-driven features within user workflows.

📝 Enhancement Note: The challenges highlight the need for a designer who can operate with the analytical rigor and problem-solving capabilities of a Product Operations professional, particularly in managing complex systems and ambiguity.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, data-dense enterprise system. What were the biggest challenges, and how did you approach them?" (Focus on your process for understanding system logic and user needs).

• "How do you translate ambiguous or loosely defined requirements into a clear design brief and actionable design solutions?" (Highlight your methods for clarification, documentation, and problem framing).

• "Walk us through a project where you had to make design compromises due to technical debt or engineering constraints. How did you balance the user experience with these limitations?" (Demonstrate your pragmatism and collaboration with engineering). Company & Culture Questions:

• "What interests you about SprintRay and our mission in digital dentistry?" (Research the company's impact and values).

• "How do you contribute to or evolve a design system?" (Showcase your understanding of scalability, consistency, and collaboration).

• "Describe your experience conducting user research. How do you ensure your designs meet the needs of real users, especially in a B2B/enterprise context?" (Emphasize your user-centric approach and research methodology). Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the problem, your role, the process, the solution, and the impact. Prioritize depth over breadth.

• Highlight System Thinking: Explicitly discuss how you approached understanding the underlying complexity of the software, its integrations, and its operational context.

• Showcase Figma Expertise: Be ready to navigate your Figma files, explaining your component usage, design system application, and prototyping methods.

• Quantify Outcomes: Whenever possible, use metrics or specific examples to demonstrate the success and impact of your design work, especially in terms of efficiency or improved workflows.

📝 Enhancement Note: Interview preparation should focus on demonstrating an understanding of Product Operations principles through design examples. The ability to articulate complex system thinking and process optimization will be key differentiators.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the SprintRay careers page.

• Portfolio Customization: Tailor your portfolio to highlight at least one comprehensive case study focused on designing or optimizing a complex enterprise/B2B/medical software system, emphasizing your problem-solving process and ability to untangle intricate workflows.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, specifically mentioning B2B, enterprise, and/or medical software design, and prominently lists Figma proficiency and experience with complex systems. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, focusing on your process for handling ambiguity and technical constraints. Prepare to discuss specific examples of workflow optimization and how you collaborate with product and engineering teams.

• Company Research: Thoroughly research SprintRay's mission, products, and target market. Understand the role of their Cloud platform within their overall ecosystem and how it serves dental professionals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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