Product Designer

📍 Job Overview

Job Title: Product Designer

Company: TeamViewer Germany GmbH

Location: Porto, Portugal

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-09-29

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and own product features end-to-end, from initial concept and research through to final implementation and post-launch analysis, ensuring a seamless user experience.

• Collaborate closely with product managers and engineers to deeply understand user problems and translate insights into intuitive and effective design solutions for complex B2B software.

• Conduct user research, including customer interviews and usability testing, to validate design hypotheses and drive data-informed decision-making throughout the product development lifecycle.

• Contribute to and extend the company's design system, ensuring consistency, accessibility, and scalability across TeamViewer's product suite.

• Leverage AI prototyping tools to accelerate the design process and explore innovative solutions for digital workplace and IT management challenges.

📝 Enhancement Note: This role is a generalist Product Designer position within the TeamViewer ONE and TeamViewer AI product teams, emphasizing ownership of features from conception to completion. The focus is on practical application of design craft, user research, and collaboration within a software development environment, rather than deep specialization in any single area. The company is keen on candidates who can demonstrate strong critical thinking and problem-solving skills through their design decisions.

📈 Primary Responsibilities

• Take full ownership of features from ideation to post-launch monitoring, encompassing problem definition, solution design, and validation.

• Partner with Product Managers and Engineers to thoroughly understand user needs and business objectives before ideating on potential design solutions.

• Plan, execute, and analyze customer interviews and usability tests, utilizing research platforms and frameworks with support from senior design staff.

• Synthesize research findings into actionable insights that directly influence product strategy and feature development.

• Explore and present multiple design alternatives, clearly articulating the rationale and trade-offs behind the chosen solution.

• Design all possible states of a user flow, including happy paths, empty states, error conditions, loading sequences, and edge cases.

• Actively contribute to the evolution of the design system by creating new components and patterns, not just consuming existing ones.

• Conduct build reviews to ensure design fidelity and accuracy before release, and analyze user interaction data post-launch to measure feature success and identify areas for iteration.

• Utilize AI tools to rapidly prototype and generate user-facing elements for quick feedback and iteration.

• Participate actively in design critiques, team rituals, and knowledge-sharing sessions, mentoring junior designers as needed.

📝 Enhancement Note: The responsibilities highlight a hands-on, end-to-end ownership model for design features. The emphasis on "exploring a few real alternatives" and "explaining why you chose the one you chose" points to a need for strong analytical and communication skills in articulating design rationale. The inclusion of "designing every state of a flow" indicates a requirement for meticulous attention to detail in user experience design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and proficiency in design principles is expected.

Experience: Mid-level experience (2-5 years) in product design within a software development team, with a focus on shipping features and demonstrating impact through design decisions.

Required Skills:

• Solid interface and interaction design craft, with the ability to create clear, accessible, and consistent designs across complex workflows.

• Hands-on experience planning and conducting user interviews and usability tests, with demonstrable examples of how research findings influenced design decisions.

• Working knowledge of common product discovery methods, including customer interviews, usability testing, journey mapping, and assumption testing.

• The ability to critically identify and test key assumptions within product ideas.

• Comfort in making and communicating design trade-offs between scope, quality, and time constraints without explicit direction.

• Confidence in articulating and defending design decisions clearly to product managers and engineers.

• Demonstrated curiosity and aptitude for learning new tools, particularly AI prototyping tools, or a proven track record of quickly mastering new technologies.

• Experience shipping product designs within a software development team, with a focus on the impact and outcomes of those designs. Preferred Skills:

• Experience in B2B environments, IT management, or security-related technical domains.

• Experience designing for AI or agentic systems, understanding the nuances of building trust in systems that may not always be perfect.

• Familiarity with reading and interpreting product analytics data.

• Experience with unmoderated testing or surveys.

📝 Enhancement Note: The experience requirement is intentionally broad ("more interested in the decisions you made and what came of them than in the number of years"), suggesting that a strong portfolio showcasing impactful work and a clear thought process is more critical than a strict years-of-experience count. The emphasis on "spotting the assumption in an idea that is most worth testing" points to a need for strategic thinking and risk assessment in the design process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end feature ownership, detailing your process from problem identification through to shipped product.

• Include case studies demonstrating how you've applied user research (interviews, usability tests) to inform design decisions and drive product improvements.

• Present clear examples of your interface and interaction design craft, highlighting consistency, accessibility, and attention to detail across complex workflows.

• Demonstrate your ability to extend or contribute to a design system, showing how you maintain design consistency and scalability.

• Illustrate your process for exploring design alternatives and clearly articulating the rationale behind your final design choices.

• Include examples of how you've designed for various states (e.g., error, loading, empty states) and edge cases. Process Documentation:

• Clearly document your approach to user research, outlining how you plan, execute, and synthesize findings from methods like customer interviews and usability tests.

• Detail your workflow for turning insights into design solutions, including how you explore alternatives and make trade-offs.

• Show how you collaborate with product managers and engineers, providing examples of design handoffs and feedback loops.

• Illustrate your process for using AI prototyping tools and how they fit into your workflow.

• Provide examples of how you measure the success of your designs post-launch, referencing product analytics or user feedback.

📝 Enhancement Note: Given the role's emphasis on "owning features end to end" and demonstrating "why that screen should exist, and checks that it works," the portfolio should heavily feature case studies that clearly articulate the problem, your process, the design solutions, and the measurable impact. The "extend the design system" requirement suggests that contributions to design systems, beyond just using them, would be highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level Product Designer (2-5 years experience) in Porto, Portugal, the estimated annual salary range is €35,000 - €55,000. This range accounts for the cost of living in Porto, the specific demands of a technical B2B product design role, and TeamViewer's offering of competitive compensation and benefits.

Benefits:

• Company achievement bonus or sales bonus, reflecting performance-based incentives.

• Regular salary reviews to ensure compensation remains competitive.

• Onsite onboarding at the HQ office for an optimal start and integration.

• Public transport friendly offices, promoting accessibility and sustainable commuting.

• Special terms and discounts for local gyms, supporting employee well-being.

• Access to a Corporate Benefits platform offering a wide range of discounts on various products and services.

• Regular team events and company-wide celebrations to foster camaraderie and engagement.

• Hybrid and flexible work time arrangements, offering a balance between in-office collaboration and remote flexibility.

• Work From Abroad Program, allowing up to 40 days of work outside of the contracting country per year.

• Opportunities to join and drive C-A-R-E initiatives, promoting diversity and inclusion.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week, with a hybrid and flexible work time policy.

📝 Enhancement Note: The salary range is an estimation based on general market data for Portugal and the specified experience level. Actual compensation will be determined by the company based on the candidate's specific qualifications, experience, and alignment with the role's requirements. The benefits listed are directly from the job description, highlighting a strong package focused on employee well-being, flexibility, and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software & Technology, specifically focused on Digital Workplace solutions, Remote Access, and IT Management, with a growing emphasis on AI integration. TeamViewer is a leader in this space, serving a broad range of industries globally.

Company Size: Over 1,900 employees worldwide, indicating a large, established, and growing international organization. This size allows for structured processes and resources while maintaining potential for agile development and individual impact.

Founded: TeamViewer has a history of growth and innovation, enabling it to become a recognized leader in its field. This longevity suggests stability and a mature approach to product development and business operations.

Team Structure:

• The Product Design team likely operates within or closely aligned with product-specific groups (e.g., TeamViewer ONE, TeamViewer AI).

• Designers collaborate directly with Product Managers and Engineers, forming cross-functional feature teams.

• Senior designers provide support and guidance, suggesting a mentorship structure within the design discipline.

• The company fosters an "open door policy" and emphasizes diversity, indicating a transparent and inclusive work environment. Methodology:

• Data-driven decision-making is paramount, with a focus on understanding user behavior through product analytics and direct research.

• User-centric design is core, involving direct customer interaction and usability testing to inform solutions.

• Agile development methodologies are implied, with cross-functional teams working iteratively to deliver features.

• AI tools are being integrated to enhance design efficiency and explore new product capabilities.

Company Website: https://careers.teamviewer.com

📝 Enhancement Note: TeamViewer's emphasis on its "Digital Workplace platform" and "AI integration" positions this role at the forefront of modern technology solutions. The company's global presence and diverse user base (hundreds of millions of users, 645,000 customers) mean that design decisions have a significant impact. The culture appears to value collaboration, continuous learning, and a proactive approach to problem-solving.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level Product Designer role. It implies a solid foundation in design principles and tools, with the capacity to take ownership of significant features. The role is expected to contribute independently to feature development while also learning from senior designers and contributing to the broader design system.

Reporting Structure: The Product Designer will report into a design leadership function, likely a Head of Design or Design Manager, while working day-to-day within cross-functional product teams. They will collaborate closely with Product Managers and Engineering leads.

Operations Impact: Product Designers at TeamViewer have a direct impact on the usability, efficiency, and adoption of their Digital Workplace platform. By designing intuitive interfaces and effective workflows, they enable millions of users and hundreds of thousands of customers to work better. Their work directly influences customer satisfaction, product adoption, and ultimately, the company's revenue and market position.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in specific areas like B2B software design, AI-driven interfaces, or advanced user research techniques. Learning and applying new AI prototyping tools will be a key development area.

• Design System Contribution: Growing influence by contributing more significantly to the design system, potentially leading initiatives for specific component libraries or design patterns.

• Leadership Potential: Progression to Senior Product Designer roles, where they would mentor junior designers, lead design for larger product areas, and have a greater strategic influence on product direction.

• Cross-functional Exposure: Deeper collaboration with product management and engineering leadership, offering insights into strategic product planning and technical execution.

📝 Enhancement Note: The emphasis on "extending the design system" and "helping newer designers find their footing" suggests that opportunities for leadership and mentorship begin at this mid-level. The company's focus on AI also presents a significant growth area for designers looking to specialize in emerging technologies.

🌐 Work Environment

Office Type: The role is based in Porto, Portugal, with a hybrid work arrangement. This suggests a modern office environment designed to facilitate collaboration and focused work, complemented by the flexibility of working remotely.

Office Location(s): The office is located at R. Manuel Pinto de Azevedo 860 7o, Porto, 4100-320, Portugal. It is noted as being public transport friendly.

Workspace Context:

• Collaborative Environment: The hybrid model and "open door policy" encourage interaction and knowledge sharing among team members, designers, product managers, and engineers.

• Tools & Technology: Access to design and research platforms, AI prototyping tools, and relevant software for collaboration and development. The company likely provides necessary hardware and software licenses.

• Team Interaction: Opportunities for regular face-to-face interaction during in-office days for brainstorming, design critiques, and team rituals, fostering strong working relationships.

Work Schedule: Hybrid and flexible work time are offered. While a standard 40-hour work week is typical, employees have flexibility in structuring their hours, balancing personal needs with project deadlines and team collaboration requirements. The "Work From Abroad Program" further enhances flexibility.

📝 Enhancement Note: The hybrid nature of the role, combined with flexible hours and the Work From Abroad program, indicates a modern approach to work-life balance. The "public transport friendly" office location is a practical consideration for commuting. The emphasis on collaboration within a hybrid setting means candidates should be adept at both in-person and remote communication and teamwork.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your resume and portfolio to assess your qualifications and fit for the role.

• Hiring Manager/Recruiter Call: An introductory conversation to discuss your background, experience, and interest in TeamViewer.

• Design Challenge/Portfolio Presentation: You will likely be asked to present your portfolio, walk through specific case studies, and potentially complete a design exercise or discuss a hypothetical design problem. This is where your thinking process, research methodology, and design craft will be evaluated.

• Team/Cross-functional Interviews: Discussions with Product Managers and Engineers to assess your collaboration skills, technical understanding, and ability to articulate design decisions within a team context.

• Final Interview: A concluding conversation with senior leadership to discuss overall fit, career aspirations, and finalize any details.

Portfolio Review Tips:

• Focus on Process: Clearly articulate the problem you were solving, your research methods, design rationale, and the outcomes of your work. Don't just show final screens; explain the journey.

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced error rates, improved user satisfaction scores).

• Showcase End-to-End Ownership: Highlight projects where you took initiative from conception to launch and post-launch analysis.

• Design System Contributions: If you have experience extending or contributing to design systems, make sure this is visible.

• **Tailor to B