Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Nourish Care

Location: Bournemouth, England, United Kingdom

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: 2026-08-18

Experience Level: Mid-Level (2-4 years)

Remote Status: Hybrid (with remote option)

🚀 Role Summary

• Drive user-centered design initiatives within the social and health care technology sector, focusing on enhancing user experience and product usability.

• Translate user needs and business objectives into intuitive and functional design solutions, from initial research to final delivery.

• Collaborate extensively with Product Managers, Engineers, and User Researchers to ensure design feasibility, accuracy, and strategic alignment.

• Contribute to and uphold the company's design system, ensuring consistency and quality across the product ecosystem.

📝 Enhancement Note: This role is positioned as a mid-level Product Designer, emphasizing practical application of design skills within a supportive team structure rather than strategic design leadership. The focus on "clearly scoped features and flows" and "support and mentorship from Senior and Lead designers" indicates a role geared towards execution and skill development within a defined product area.

📈 Primary Responsibilities

• Conduct user research, including interviews, surveys, and usability testing, to deeply understand user needs, behaviors, and pain points within the social care context.

• Develop comprehensive design assets such as wireframes, user flows, and high-fidelity prototypes to effectively communicate design concepts and interactions.

• Plan and execute usability testing sessions to gather feedback, analyze results, and iterate on designs for continuous improvement.

• Collaborate closely with Product Managers to align design solutions with user needs, product goals, and overarching business objectives.

• Partner with Lead Engineers to ensure accurate implementation of designs, providing clear specifications and documentation for development handoff.

• Consistently apply and contribute to the Nourish design system, identifying and flagging gaps or inconsistencies for the design systems team.

• Document design decisions, rationale, and specifications to ensure clarity, continuity, and efficient knowledge transfer within the product development lifecycle.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to product design, emphasizing the full design lifecycle from research to delivery. The specific mention of "turning findings into actionable takeaways" and "checking feasibility and value of design solutions" underscores the practical, problem-solving nature of the role.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design, Human-Computer Interaction (HCI), Psychology, or a related field is beneficial.

Experience: Approximately 2 to 4 years of proven experience in a UX or Product Design role, preferably within a collaborative, cross-functional team environment. SaaS B2B experience is considered a plus.

Required Skills:

• Proficiency in Figma for design and prototyping.

• Demonstrated experience across multiple design sub-disciplines, including interaction design, information architecture, user research, visual design, or UI design.

• Solid grounding in user-centered design principles and a strong understanding of accessibility standards, such as WCAG.

• Experience designing for both web and mobile platforms.

• Ability to conduct user research methods (interviews, surveys, usability testing) with light guidance.

• Pragmatic, collaborative, and warm approach to problem-solving.

• Comfort working within an iterative process and adapting to evolving project needs. Preferred Skills:

• Experience in the UK social care sector or a genuine interest in its technological advancements.

• Familiarity with Lean UX methodology.

• Experience within Agile or Scrum frameworks.

• Understanding of interoperability challenges in technology ecosystems.

📝 Enhancement Note: The experience requirement specifically targets candidates who can execute within a structured design process, rather than those expected to define high-level design strategy independently. The emphasis on Figma, user-centered design, and accessibility aligns with current industry standards for product designers.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a clear understanding of the user-centered design process, showcasing how user needs were identified and addressed.

• Present case studies that highlight your involvement in the full design lifecycle, from initial research and wireframing to prototyping and usability testing.

• Include examples of designs for both web and mobile interfaces, showcasing your versatility.

• Showcase practical application of design principles and accessibility standards (e.g., WCAG) in your work.

• Provide evidence of proficiency with design tools, with a strong emphasis on Figma. Process Documentation:

• Include examples of how you have documented design decisions, rationale, and specifications for development handoff.

• Showcase your ability to translate research findings into actionable design improvements.

• Demonstrate how you have collaborated with Product Managers and Engineers throughout the design and development process.

• Illustrate your approach to iterating on designs based on user feedback and testing results.

📝 Enhancement Note: For a Product Designer role at this level, a portfolio is crucial. It should not just present final designs but also the "why" behind them, demonstrating the thought process, research conducted, and iterative improvements made. Highlighting collaboration and adherence to design systems is also key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 2-4 years of experience in Bournemouth, UK, the estimated salary range is between £35,000 - £50,000 per annum. This estimate considers the cost of living in Bournemouth and the specific requirements of the role, including proficiency in Figma and UX/UI skills.

Benefits:

• Annual Leave: 25 days basic plus Public Holidays.

• Birthday Leave: An additional day off for your birthday.

• Service Related Leave: 1 extra day for each completed year of service, up to a maximum of 5 additional days.

• Health & Wellbeing:

  • Private Medical Insurance, including a personal health fund.
  • Access to a Health & Wellbeing platform with 24/7 GP access.
  • Employee Assistance Programme (EAP) for confidential support.

• Family & Security:

  • Enhanced Maternity Leave provisions.
  • Group Life Assurance for peace of mind.
  • Pension Contribution scheme.

• Growth & Connection:

  • Regular career reviews to support professional development.

  • Referral Bonus schemes to reward team growth.

  • Social events organized throughout the year to foster team connection. Working Hours: 37.5 hours per week.

📝 Enhancement Note: The salary range is an estimation based on typical mid-level Product Designer compensation in the UK, adjusted for location. The detailed benefits package indicates a company that invests in employee well-being and long-term commitment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically SaaS for the Social and Health Care Sector. Nourish Care is a market leader in this niche, focusing on revolutionizing care services through digital solutions.

Company Size: While not explicitly stated, the mention of a "market leader" with "425,000+ carers" and "417,000+ individuals" supported suggests a significant and established organization, likely in the medium to large enterprise bracket. This implies a structured environment with established processes but also room for growth and impact.

Founded: The founding date is not provided, but the description suggests a company that has grown to become a market leader, indicating a history of innovation and stability.

Team Structure:

• The Product Design team is described as balancing "design thinking, research acumen, information architecture and technical knowledge." It operates with "support and mentorship from Senior and Lead designers."

• This role reports to the "Head of Design," indicating a clear reporting line within a dedicated design function.

• Collaboration is emphasized, with close partnerships expected with Product Managers and Lead Engineers, suggesting a cross-functional, agile development environment. Methodology:

• The role is ideally framed around "Lean UX methodology," emphasizing iterative design, user feedback, and continuous improvement.

• "Agile or Scrum frameworks" experience is an advantage, aligning with typical software development practices.

• The company culture values "Agility" and "Openness to Learning," fostering a continuous improvement mindset.

Company Website: https://careers.nourishcare.com

📝 Enhancement Note: Nourish Care's mission to improve social and health care through technology is a strong cultural driver. The company values—Making a Difference, Agility, Collective Effort, Every Person Counts, and Openness to Learning—shape a collaborative and mission-driven work environment.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level Product Designer role, positioned between junior and senior levels. It offers the opportunity to gain significant hands-on experience, take ownership of features, and develop a deeper understanding of user-centered design within a specific product area.

Reporting Structure: The Product Designer reports directly to the Head of Design and works closely with Product Managers and Lead Engineers. This structure allows for direct mentorship and clear guidance.

Operations Impact: The role has a direct impact on the usability and effectiveness of Nourish Care's products, which in turn support hundreds of thousands of carers and individuals daily. The design decisions made will influence how effectively care services operate and how individuals receive support.

Growth Opportunities:

• Skill Advancement: Develop expertise in UX research methodologies, interaction design, and prototyping through practical application and mentorship from senior designers.

• Career Progression: Potential to advance to Senior Product Designer or Lead Product Designer roles within Nourish Care, taking on more strategic responsibilities and leading design initiatives.

• Domain Expertise: Deepen understanding of the social and health care sector, a specialized and impactful niche, which can be a significant career asset.

• Mentorship: Benefit from mentorship from senior design leadership, gaining insights into design strategy, career development, and best practices.

📝 Enhancement Note: The role is designed for growth within a specific product vertical. The emphasis is on building practical skills and domain expertise under guidance, with a clear path towards increased responsibility within the design team.

🌐 Work Environment

Office Type: The role is offered as Hybrid, with options for remote work. This suggests a flexible approach to work arrangements, balancing in-office collaboration with remote autonomy.

Office Location(s): The primary office is located at Dean Park House, Bournemouth, BH1 1HL, United Kingdom. The hybrid and remote options provide flexibility for candidates not based in Bournemouth.

Workspace Context:

• The environment is collaborative, requiring close partnership with Product Managers and Engineers.

• Access to design tools like Figma is standard, facilitating creative workflows.

• Opportunities for team interaction and design critiques are integral to the role, fostering a shared learning environment.

• The company culture emphasizes "Collective Effort," suggesting an environment where team members support each other and work towards common goals.

Work Schedule: The standard work schedule is 37.5 hours per week, full-time. Flexibility may be available depending on the hybrid/remote arrangement, allowing for focused work periods and effective task management.

📝 Enhancement Note: The hybrid/remote flexibility is a significant draw, catering to modern work preferences while maintaining opportunities for in-person collaboration essential for design roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application, resume, and portfolio to assess qualifications and experience.

• Portfolio Presentation & Discussion: Candidates will likely be asked to present a selection of their work, discussing their process, design decisions, and impact. This is a critical stage to evaluate design thinking and communication skills.

• Technical/Skills Assessment: This might involve a design challenge or a discussion about specific design tools (e.g., Figma) and methodologies (e.g., user research, Lean UX).

• Team/Culture Fit Interviews: Meetings with the Head of Design, Product Managers, and potentially other team members to assess collaboration style, cultural alignment, and problem-solving approach.

• Final Interview: Potentially with senior leadership to discuss the role's impact and career trajectory.

Portfolio Review Tips:

• Showcase Process: Don't just present final screens. Detail your research, ideation, wireframing, prototyping, and testing phases. Explain the "why" behind your design decisions.

• Highlight Impact: Quantify the impact of your designs where possible (e.g., improved conversion rates, increased user satisfaction, reduced task completion time).

• Figma Proficiency: Ensure your portfolio clearly demonstrates your skills in Figma.

• User-Centricity & Accessibility: Emphasize how you incorporated user feedback and adhered to accessibility standards (WCAG) in your projects.

• Tailor to Nourish Care: If possible, include a case study or project that aligns with the social care sector or B2B SaaS, demonstrating your interest and understanding.

• Conciseness: Be prepared to walk through your portfolio efficiently, highlighting the most relevant projects.

Challenge Preparation:

• Be ready to discuss your approach to common design challenges, such as improving an existing feature, designing a new user flow, or solving a specific usability issue.

• Practice articulating your design rationale clearly and concisely.

• Understand Nourish Care's mission and target users to better contextualize your problem-solving approach.

📝 Enhancement Note: The interview process will heavily weigh the candidate's ability to demonstrate their design process and articulate their reasoning. A well-curated portfolio that tells a compelling story is essential for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Proficiency is essential.

• Prototyping Tools: Beyond Figma, experience with other prototyping tools may be beneficial.

• User Research Tools: Familiarity with tools for conducting surveys, interviews, and usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback).

Analytics & Reporting:

• While not a direct responsibility, understanding how to interpret user behavior analytics from tools like Google Analytics, Mixpanel, or Amplitude can inform design decisions. CRM & Automation:

• Not directly specified, but an understanding of how design integrates with CRM systems (like Salesforce) or other business automation tools used in B2B SaaS is advantageous.

📝 Enhancement Note: Figma is explicitly mentioned as a required tool. While other tools aren't listed as requirements, demonstrating familiarity with the broader UX/UI toolkit and analytics platforms will strengthen an application.

👥 Team Culture & Values

Operations Values:

• Making a Difference: A core value driving the company's mission to positively impact social and health care. Operations professionals are expected to contribute to this mission through their work.

• Agility: A commitment to continuous improvement, adaptability, and responsiveness to evolving needs in both products and processes.

• Collective Effort: Emphasis on teamwork, mutual support, and shared success. Collaboration is key, and individuals are expected to contribute to team wins.

• Every Person Counts: A commitment to inclusivity, diversity, and treating everyone with respect, valuing unique perspectives.

• Openness to Learning: Encouraging curiosity, valuing all insights, and viewing mistakes as opportunities for growth and improvement.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with Product Management and Engineering, necessitating strong communication and a shared understanding of goals.

• Design Critiques: Active participation in design discussions and critiques is expected, fostering a culture of constructive feedback and shared learning.

• Knowledge Sharing: The emphasis on documentation and collective effort suggests a culture that values sharing knowledge and best practices across teams.

📝 Enhancement Note: The company's values are deeply integrated into its operational philosophy, promoting a mission-driven, collaborative, and learning-oriented environment. Candidates who align with these values will likely thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Needs: Effectively translating the nuanced needs of the social and health care sector into simple, intuitive digital solutions.

• Balancing User Needs and Business Goals: Finding the optimal balance between user experience, technical feasibility, and business objectives within a rapidly evolving sector.

• Adhering to Design Systems: Consistently applying a design system while also identifying opportunities for its improvement, without overstepping defined responsibilities.

• Iterative Design Under Guidance: Working effectively within an iterative process that involves light guidance, requiring strong communication and receptiveness to feedback.

Learning & Development Opportunities:

• Specialized Domain Knowledge: Gaining deep expertise in the social and health care technology sector, a niche with significant societal impact.

• Mentorship: Learning from senior design leaders to refine design skills, understand strategic thinking, and navigate career growth.

• Methodology Mastery: Deepening understanding and practical application of Lean UX principles and Agile/Scrum frameworks.

• Product Ownership: Developing ownership over specific features and flows, enhancing project management and delivery skills.

📝 Enhancement Note: The role presents opportunities to tackle complex user problems in a meaningful sector, with a structured environment that supports professional development and skill enhancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used user research to significantly improve a product feature. What was your process, and what were the results?" (Focus on your research methodology, ability to derive insights, and impact measurement).

• "How do you approach designing for accessibility? Can you walk me through an example where you applied WCAG principles?" (Demonstrate your understanding of accessibility standards and practical application).

• "Imagine you need to design a new feature for carers to quickly log medication for a patient. How would you start, and what are the key considerations?" (Showcase your design process, user-centric thinking, and ability to break down problems). Company & Culture Questions:

• "What interests you about Nourish Care's mission and the social care sector?" (Research the company's mission, values, and impact. Connect your personal values to theirs).

• "How do you approach collaboration with Product Managers and Engineers?" (Highlight your experience in cross-functional teams, communication style, and ability to handle feedback).

• "Describe your experience working with or contributing to a design system." (Explain your understanding of design system principles and how you've applied them). Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative: the problem, your approach, the solution, and the outcome.

• Focus on Process: Clearly articulate your design thinking, research methods, and iteration process. Show your problem-solving skills.

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs.

• Be Prepared to Defend Decisions: Be ready to explain the rationale behind your design choices and how they addressed user needs.

• Enthusiasm for Nourish Care: Express genuine interest in the company's mission and how your design skills can contribute to their goals.

📝 Enhancement Note: Candidates should prepare to showcase not just their design output but also their strategic thinking, collaborative spirit, and alignment with Nourish Care's mission and values.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Nourish Care careers portal.

• Tailor Your Resume: Highlight your 2-4 years of UX/Product Design experience, proficiency in Figma, understanding of user-centered design, and any relevant experience in SaaS or B2B environments. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest projects that showcase your process, Figma skills, user research, and problem-solving abilities. Ensure your portfolio clearly demonstrates your understanding of user-centered design and accessibility.

• Prepare for the Portfolio Review: Practice presenting your selected projects, focusing on the story, your process, and the impact of your designs. Be ready to discuss your rationale and answer questions about your work.

• Research Nourish Care: Understand their mission, values, products, and the social care sector they serve. This will help you tailor your application and interview responses effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions relevant to a Product Designer role. All details should be verified directly with Nourish Care during the application and interview process.