Product Designer

📍 Job Overview

Job Title: Product Designer

Company: NexHealth

Location: Seattle, Washington, United States

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-09-25

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Lead end-to-end product design execution for critical NexHealth platform surfaces, prioritizing user clarity and product simplicity.

• Act as an equal partner to Product Managers, influencing product scope and technical architecture through a design-first approach.

• Drive innovation in healthcare technology by crafting world-class user experiences that set industry standards.

• Leverage AI and other design methodologies to build scalable design systems and define the future of NexHealth's product differentiation.

• Focus on eliminating work and simplifying tasks for users, embodying a company-wide commitment to design as a strategic advantage.

📝 Enhancement Note: The core of this role is a "design-first" product development philosophy, positioning the designer as a strategic leader rather than a support function. This implies a high degree of autonomy and influence over product direction and technical implementation, requiring a candidate who can think like a product owner and communicate effectively with engineering teams.

📈 Primary Responsibilities

• Lead comprehensive UX design initiatives across the NexHealth platform, encompassing all product areas.

• Take full ownership of the design lifecycle, from initial user research and flow mapping to detailed wireframing, interactive prototyping, and final UI execution.

• Actively shape product scope and significantly influence technical implementation strategies by advocating for and executing a design-first product development methodology.

• Foster a collaborative "co-equal builder" dynamic with Product Managers and Engineers, ensuring seamless integration of design vision into the product roadmap.

• Develop, maintain, and scale robust design systems and UI standards that ensure consistency and efficiency across the platform.

• Design and refine user experiences specifically engineered to eliminate unnecessary work and radically simplify complex tasks for users.

• Champion principles of user clarity, accessibility, and meticulous precision in every interaction and visual element of the product.

• Make critical design decisions that directly inform and prioritize product architecture and engineering efforts, ensuring user needs are paramount.

📝 Enhancement Note: The responsibilities emphasize a holistic ownership of the design process, extending beyond traditional UI/UX to influencing product strategy and technical direction. The phrase "co-equal product builder" suggests a collaborative environment where designers are integral to the entire product development team, not just a deliverable-generating function.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating mastery of design principles and processes is essential. Candidates with degrees in Design, Human-Computer Interaction, or related fields will likely possess a foundational understanding.

Experience: 4-6+ years of direct, end-to-end product design ownership is required, with a preference for candidates who have worked on SaaS, platform, or API-heavy products.

Required Skills:

• End-to-end Product Design Ownership: Proven track record of managing design projects from conception to completion.

• User Experience (UX) Design: Deep understanding of user-centered design principles and methodologies.

• User Research: Ability to conduct and synthesize user research to inform design decisions.

• Wireframing & Prototyping: Proficiency in creating low-fidelity wireframes and high-fidelity interactive prototypes.

• UI Execution: Skill in translating designs into polished, pixel-perfect user interfaces.

• Design Systems: Experience in building, maintaining, or contributing to scalable design systems.

• SaaS Product Experience: Familiarity with designing for Software-as-a-Service applications.

• API-Heavy Product Design: Experience designing user interfaces for platforms that heavily rely on APIs.

• AI in Product Development: Demonstrated ability to leverage Artificial Intelligence tools and concepts in the product design process.

• Product Intuition & Strategy: Strong ability to understand market needs and lead product strategy through design.

• Systems Thinking: Capacity to understand complex systems and design cohesive user experiences.

• Simplicity & Clarity: Commitment to designing for clarity and reducing complexity.

• Friction Reduction: Skill in identifying and eliminating user friction points.

• Fast-Paced Environment Experience: Proven ability to thrive and deliver in dynamic, high-growth settings.

• Default Simplification: A natural inclination to simplify rather than decorate designs. Preferred Skills:

• Product Ownership Mindset: Ability to think and act like a product owner.

• Engineering Empathy: Understanding of engineering principles and the ability to "build like an engineer."

• World-Class Taste: A highly developed aesthetic sensibility and understanding of design excellence.

• Accessibility Standards: Knowledge of and experience implementing accessibility best practices (WCAG).

• Technical Architecture Influence: Experience in influencing technical architecture through UX clarity.

• Product Differentiation: Ability to define and drive product differentiation through design.

📝 Enhancement Note: The experience requirement is framed as "end-to-end product design ownership," emphasizing a comprehensive skillset beyond just visual design or UX research. The mention of "AI to build products" is a forward-looking requirement that suggests a need for candidates comfortable with emerging technologies. The "mindset of a product owner and builds like an engineer" implies a candidate who is both strategic and technically aware.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase 3-5 in-depth case studies detailing your end-to-end product design process for complex projects, ideally within SaaS or platform environments.

• Problem/Solution Framing: Clearly articulate the user problem or business challenge, your design process, and the rationale behind your solutions.

• Design Artifacts: Include a range of artifacts such as user flows, wireframes, interactive prototypes, and final UI designs.

• Impact & Metrics: Quantify the impact of your design solutions with relevant metrics, demonstrating improvements in user engagement, task completion rates, efficiency, or other key performance indicators.

• Systemic Design: Demonstrate experience in building or contributing to design systems, showcasing consistency, scalability, and reusability.

• AI Integration Examples: If possible, include examples of how you've incorporated AI or automation principles into your design process or final product. Process Documentation:

• Workflow Design & Optimization: Present examples of how you've mapped, analyzed, and optimized user workflows to improve efficiency and reduce friction.

• System Implementation Standards: Showcase your understanding of implementing design standards and systems that ensure scalability and maintainability.

• Measurement & Analysis: Detail how you measure the success of your designs post-launch and use data to iterate and improve.

📝 Enhancement Note: The emphasis on "end-to-end design ownership" and "design-first thinking" implies that portfolios should not just showcase final UI but the entire problem-solving journey. Demonstrating an ability to influence "technical architecture" and "product scope" through design suggests a need for case studies that highlight strategic decision-making. The inclusion of "AI to build products" points to a requirement for portfolio pieces that reflect innovative use of technology.

💵 Compensation & Benefits

Salary Range: $121,000 - $163,000 USD per year.

Explanation for Range: This range is based on the provided compensation data for a Product Designer role in Seattle, Washington, with 4-6+ years of experience. Seattle is a high-cost-of-living area, and the specified experience level typically commands salaries within this band for mid-to-senior level product design positions at well-funded tech companies. The total compensation package may also include equity, which is not factored into this base salary range.

Benefits:

• Full Medical, Dental, and Vision Insurance: Comprehensive health coverage with up to 100% of premiums covered by NexHealth.

• 401K Retirement Plan: A retirement savings plan to help employees plan for their future.

• Commuter Benefits: Assistance with transportation costs for commuting to the office.

• Flexible Paid Time Off (PTO): An unlimited PTO policy, allowing employees to take time off as needed.

• Stock Options: Potential for equity ownership in the company, aligning employee success with company growth.

Working Hours: The standard working hours are approximately 40 hours per week, typical for a full-time position. Given the on-site nature, specific daily start and end times will be determined by team and office policies, but flexibility may be offered.

📝 Enhancement Note: The salary range is directly extracted from the provided compensation data. The benefits listed are also directly from the source, with additional context provided for each to highlight their value to potential employees. The working hours are inferred from the "Full-Time" employment type and standard industry practices.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (HealthTech) / Infrastructure. NexHealth operates at the intersection of healthcare and technology, building the foundational infrastructure to modernize fragmented Electronic Health Record (EHR) systems. This context means the company is focused on innovation within a traditionally slow-moving sector, requiring a blend of cutting-edge tech development and deep understanding of healthcare workflows and regulations.

Company Size: 200+ employees. This indicates a mid-sized company that has moved beyond the startup phase and is likely establishing more structured processes while retaining agility. For operations professionals, this size often means opportunities for significant impact and the chance to shape processes, with a balance of cross-functional collaboration and specialization.

Founded: 2017. NexHealth is a relatively young company, having achieved significant growth and Series C funding. This suggests a dynamic, fast-paced environment with a strong focus on scaling and innovation, driven by a clear mission and backed by substantial investment.

Team Structure:

• Operations Team: While not explicitly detailed, operations likely involves a blend of Sales Operations, Revenue Operations, and potentially Marketing Operations, supporting a growing sales and customer success function. The team size is likely to be lean but growing, with individuals expected to wear multiple hats.

• Reporting Structure: Given the company size and growth stage, direct reporting lines to senior leadership (e.g., Head of Revenue Operations, VP of Sales) are probable. Cross-functional reporting or matrixed structures may exist for project-based work.

• Cross-functional Collaboration: Operations professionals will work closely with Sales, Marketing, Customer Success, Finance, and Product teams. This requires strong communication skills and the ability to translate business needs into operational requirements and vice-versa.

Methodology:

• Data Analysis & Insights: Operations processes will be heavily data-driven, utilizing CRM and other tools to track key metrics, identify trends, and provide actionable insights to drive revenue growth and operational efficiency.

• Workflow Planning & Optimization: A focus on designing, documenting, and continuously improving sales and revenue processes to enhance productivity, reduce bottlenecks, and ensure scalability.

• Automation & Efficiency: Implementing and managing tools and technologies to automate repetitive tasks, streamline workflows, and improve overall operational effectiveness.

Company Website: https://www.nexhealth.com/

📝 Enhancement Note: The company description highlights NexHealth's mission to build "infrastructure layer for modern healthcare." This implies a B2B focus, potentially serving other health-tech companies and providers. The "design-first" approach mentioned in the job description suggests a culture that values user experience and innovation, which will likely influence the operational processes and tools adopted. The company's funding and size indicate a growth-oriented environment where operational efficiency is key to scaling.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior level, indicated by the 4-6+ years of experience requirement and the expectation of "end-to-end ownership" and influencing "product scope and technical architecture." This level typically involves taking on complex projects, mentoring junior team members (if applicable), and contributing to strategic operational planning.

Reporting Structure: As a Product Designer, you would likely report to a Head of Product, Director of Design, or a senior Product Manager, depending on the exact team structure. You would work closely with Product Managers and Engineers as "equal partners," forming a core product development triad.

Operations Impact: The Product Designer's impact is directly tied to creating user-centric, intuitive, and efficient experiences on the NexHealth platform. By improving the usability and functionality of the core infrastructure, this role directly influences customer adoption, retention, and satisfaction, which in turn drives revenue growth and supports the company's mission to innovate healthcare. The design-first approach means this role has a profound impact on defining what gets built and how it functions.

Growth Opportunities:

• Design Leadership: As NexHealth scales, there will be opportunities to take on more significant leadership roles, potentially building and managing a design team or specializing in a critical product area.

• Product Strategy Influence: Deepening your involvement in product strategy, shaping the long-term vision and roadmap of the NexHealth platform through design expertise.

• Cross-functional Skill Development: Gaining broader experience by working across engineering, product management, and potentially even go-to-market teams, enhancing your understanding of the entire product lifecycle.

• Industry Expertise: Developing specialized knowledge in healthcare technology and infrastructure, a rapidly evolving and high-impact sector.

• AI & Emerging Technologies: Opportunities to further explore and apply AI and other emerging technologies in product design, staying at the forefront of innovation.

📝 Enhancement Note: The emphasis on "design-first thinking" and "equal partners" suggests that this role offers significant opportunities for strategic influence and career growth beyond traditional design execution. The company's mission in healthcare tech also presents a unique growth path within a critical industry.

🌐 Work Environment

Office Type: The job is listed as "On-site," indicating a traditional office-based work environment. This suggests opportunities for in-person collaboration, spontaneous brainstorming, and direct mentorship.

Office Location(s): Seattle, Washington, United States. This location places the employee within a major tech hub known for its innovation and talent pool.

Workspace Context:

• Collaborative Environment: The on-site nature promotes a highly collaborative atmosphere, encouraging direct interaction with Product Managers, Engineers, and potentially other designers. This facilitates rapid feedback loops and integrated problem-solving.

• Tools & Technology: Expect access to standard design software (e.g., Figma, Sketch, Adobe Creative Suite) and potentially specialized tools for prototyping, user research, and AI-assisted design. The company's focus on infrastructure and APIs may also mean exposure to developer tools and platforms.

• Team Interaction: Frequent opportunities for team syncs, design reviews, and cross-functional project meetings, fostering a strong sense of team cohesion and shared purpose.

Work Schedule: Standard full-time working hours (approx. 40 hours/week) are expected, with the flexibility often found in tech companies for on-site roles. This schedule allows for dedicated focus on design tasks, team collaboration, and participation in company-wide initiatives.

📝 Enhancement Note: The "On-site" designation is a key differentiator. For a Product Designer role that emphasizes collaboration and influencing technical architecture, an on-site presence can be highly beneficial for real-time ideation and team synergy. The Seattle location adds to the appeal, positioning the role within a vibrant tech ecosystem.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Portfolio Presentation & Discussion: A session where you present 1-2 key case studies from your portfolio, detailing your process, decision-making, and the impact of your designs. Be prepared to discuss your approach to user research, problem-solving, and collaboration.

• Design Challenge/Exercise: A practical exercise, potentially a take-home assignment or an in-office whiteboard session, designed to evaluate your design thinking, problem-solving skills, and ability to articulate solutions under pressure. This may involve iterating on a given problem or designing a specific feature.

• Team & Stakeholder Interviews: Meetings with Product Managers, Engineers, and potentially other designers or leadership to assess cultural fit, collaboration style, and strategic thinking. Expect questions about your experience with SaaS, APIs, and your "design-first" philosophy.

• Final Interview: A concluding conversation with senior leadership to discuss your overall fit, career aspirations, and alignment with NexHealth's mission and values.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your end-to-end ownership, problem-solving skills, and impact on business/user goals, aligning with NexHealth's emphasis on SaaS, platforms, and APIs.

• Tell a Story: Structure your case studies as narratives, clearly outlining the problem, your process, your unique contributions, design decisions, and the measurable outcomes.

• Highlight Design-First Thinking: Emphasize how your design process led product scope and influenced technical decisions, demonstrating your ability to act as a strategic partner.

• Showcase Systems & Scalability: Include examples of how you've worked with or built design systems, demonstrating your understanding of scalable solutions.

• Demonstrate AI Integration: If applicable, clearly articulate how you've used AI in your design process or product development.

• Be Prepared for Deep Dives: Expect interviewers to probe into specific design decisions, trade-offs, and your rationale.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research NexHealth, its mission, and its product. Understand the healthcare infrastructure space.

• Focus on Process: For whiteboard challenges, focus on articulating your thought process, user-centric approach, and ability to simplify complex problems.

• Consider Technical Constraints: While design-led, be mindful of potential technical feasibility and scalability, reflecting your "builds like an engineer" mindset.

• Simplify and Clarify: Adhere to NexHealth's value of "clarity over cleverness" and "default toward simplification."

📝 Enhancement Note: The interview process is inferred to be rigorous, given the emphasis on design as a "strategic weapon." The portfolio review is critical, and candidates should prepare to demonstrate not just design skills but strategic thinking, problem-solving capabilities, and an understanding of product development at a foundational level, aligning with the "design-first" philosophy.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as industry standard for collaboration and design systems), Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, ProtoPie, Axure RP.

• User Research & Testing: UserTesting.com, Maze, Optimal Workshop, Lookback, Dovetail.

• Design Systems Management: Storybook, Zeroheight, or internal documentation platforms.

• AI-Assisted Design: Tools like Uizard, Galileo AI, or AI plugins for existing design software, reflecting the requirement to "use AI to build products."

Analytics & Reporting:

• Product Analytics: Amplitude, Mixpanel, Google Analytics (for web-based aspects of the platform).

• Data Visualization: Tableau, Looker, Power BI for creating dashboards and reports on user behavior and product performance.

CRM & Automation:

• CRM: Salesforce, HubSpot (likely used by Sales and CS teams, understanding its data structure is beneficial).

• Integration & Workflow: Tools like Zapier, Workato, or internal APIs to connect systems and automate workflows, which designers may need to understand for API-heavy product design.

📝 Enhancement Note: This section extrapolates common tools used in modern product design and tech companies, particularly those focusing on SaaS, platforms, and AI. The explicit mention of "AI to build products" necessitates including AI-assisted design tools. Understanding the broader tech stack, including CRM and integration tools, is valuable for a designer influencing technical architecture and working on API-heavy products.

👥 Team Culture & Values

Operations Values:

• Solve the customer’s problems, not yours: A core principle emphasizing a user-centric approach. For operations, this means designing processes and systems that genuinely benefit the end-user (provider, patient, or developer) rather than internal convenience.

• Do the things others are not willing to do: Encourages tackling complex, challenging problems with high standards and a fast pace. In operations, this translates to taking initiative on difficult process improvements or data challenges.

• Take ownership: Fosters a "founder's mentality" where individuals are accountable for their roles, mistakes, and the company's mission. Operations professionals are expected to drive initiatives to completion and be accountable for outcomes.

• Say what’s on your mind, with positive intent: Promotes direct, transparent, and proactive communication. Operations teams must be comfortable giving and receiving constructive feedback on processes and strategies.

• Default trust: Builds a foundation of trust where individuals are assumed to have good intentions. This speeds up collaboration and information sharing, crucial for efficient operations.

• Think in first principles: Encourages breaking down problems to their fundamental truths before seeking solutions. Operations professionals should apply this to process design and problem-solving, questioning assumptions to find the most effective solutions.

Collaboration Style:

• Cross-functional Integration: Operations professionals will need to integrate seamlessly with Sales, Marketing, Product, and Engineering teams, translating needs and driving alignment.

• Process Review Culture: An environment that encourages open discussion and feedback on existing and proposed processes to ensure continuous improvement and efficiency.

• Knowledge Sharing: A culture that values sharing best practices, learnings, and insights across teams to foster collective growth and operational excellence.

📝 Enhancement Note: The company's stated values are directly applied to an operations context. The emphasis on "customer problems," "ownership," and "first principles" is highly relevant for operations roles focused on process optimization and strategic problem-solving. The "default trust" and "say what's on your mind" values point to an open and agile communication style.

⚡ Challenges & Growth Opportunities

Challenges:

• Modernizing Healthcare Infrastructure: Navigating the complexities and legacy systems within healthcare to build modern, scalable infrastructure. This requires a deep understanding of user needs and the ability to innovate within regulatory and technical constraints.

• Balancing Design Vision with Technical Feasibility: As a design-first company, ensuring that innovative design concepts are technically viable and scalable, especially within an API-heavy platform context.

• Rapid Scaling: Adapting design processes and systems to support rapid company growth and evolving product demands in a fast-paced environment.

• Defining Industry Standards: Moving beyond "great for healthcare" to create world-class product experiences that set new benchmarks for the industry.

Learning & Development Opportunities:

• Advanced Design Methodologies: Deepening expertise in areas like AI-assisted design, complex system design, and scalable design systems.

• Healthcare Technology Specialization: Gaining in-depth knowledge of the healthcare technology landscape, including EHR systems, interoperability standards, and patient data privacy.

• Product Strategy & Leadership: Opportunities to contribute more significantly to product strategy, influence roadmaps, and potentially step into leadership roles within the design or product organization.

• Cross-functional Mastery: Developing a comprehensive understanding of the entire product development lifecycle, from ideation and design to engineering, launch, and post-launch analysis.

📝 Enhancement Note: The challenges are derived from the company's mission and the nature of the role. Modernizing healthcare is a significant undertaking, and the "design-first" mandate presents unique opportunities and challenges in balancing innovation with practicality. Growth opportunities are tied to the company's growth and the unique domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led product scope and influenced technical architecture through a design-first approach. What was the outcome?" (Focus on your process, collaboration, and impact).

• "How do you ensure user clarity and simplicity in complex SaaS or platform products, especially those with API integrations?" (Highlight your methodologies for reducing friction and making intricate systems intuitive).

• "Walk us through a case study where you used AI to enhance a product experience or design process. What were the challenges and results?" (Prepare to detail your experience with AI tools and their application).

• "How would you approach designing a new feature for a platform that connects fragmented EHR systems, considering user needs from providers, patients, and developers?" (Demonstrate your ability to think in first principles and consider diverse user groups). Company & Culture Questions:

• "How does NexHealth's mission to 'accelerate innovation in healthcare' resonate with your design philosophy?" (Connect your values to the company's mission).

• "What does 'design is a strategic weapon' mean to you in the context of a growing tech company?" (Show your understanding of design's broader business impact).

• "How do you embody the NexHealth value of 'Solving the customer's problems, not yours' in your design process?" (Provide specific examples of user-centric decision-making).

• "Describe your experience working in a 'default trust' environment. How do you contribute to a collaborative and transparent team culture?" (Reflect on your communication and teamwork style). Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of the problem and your solution, then dive into the process, highlighting key decisions and trade-offs. Conclude with the measurable impact and what you learned.

• Emphasize Collaboration: Showcase how you worked with PMs and Engineers, illustrating your "co-equal builder" approach.

• Visual Storytelling: Use clear, high-quality visuals of your design artifacts (flows, wireframes, prototypes, UI) to guide the narrative.

• Quantify Outcomes: Whenever possible, present data and metrics that demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction).

• Articulate Simplification: Specifically point out instances where you simplified complex flows or interfaces, aligning with NexHealth's design ethos.

📝 Enhancement Note: These questions are crafted to probe the core requirements of the role: design leadership, strategic influence, technical awareness, and adherence to NexHealth's unique "design-first" and "simplification" principles. The portfolio presentation strategy is designed to help candidates effectively showcase these attributes.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the NexHealth careers portal via the provided URL: https://www.nexhealth.com/careers/open-positions?gh_jid=6208910004.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate end-to-end ownership, experience with SaaS/platform/API-heavy products, and your ability to leverage AI in design. Focus on case studies that showcase problem-solving, user clarity, and measurable impact.

• Resume Optimization: Ensure your resume clearly articulates your 4-6+ years of product design experience, emphasizing achievements related to influencing product scope, technical architecture, and driving user-centric innovation. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, decision-making rationale, and the impact of your work. Prepare to discuss your approach to collaboration, problem-solving, and how you embody NexHealth's company values.

• Company Research: Thoroughly research NexHealth's mission, product, and the healthcare technology landscape. Understand their "design-first" philosophy and commitment to simplification to articulate how your skills and mindset align with their strategic goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.