Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Multiplica

Location: Mexico City, Mexico

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-09-08

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (with potential for remote work within Mexico)

🚀 Role Summary

• Lead end-to-end product design initiatives for complex, high-visibility digital products, ensuring alignment with user needs and business objectives.

• Champion a user-centered design approach within agile scrum teams, advocating for the value of user experience in all project outcomes.

• Leverage data analysis and user insights to inform design decisions, optimize product usability, and drive measurable business impact.

• Collaborate with cross-functional teams to conceptualize, design, and launch innovative digital solutions, contributing to the evolution of an internal design system.

• Communicate design strategies, insights, and recommendations effectively to both technical and non-technical stakeholders, including business and leadership teams.

📝 Enhancement Note: The role is a "Talent Implant" position at BBVA, meaning the designer will work as part of the BBVA team, managed by Multiplica. This implies a need for strong adaptability, ability to integrate into a large corporate environment, and understanding of enterprise-level product development. Candidates must not have a recent active selection process with BBVA through another consultancy.

📈 Primary Responsibilities

• Own and drive product design tasks from conception through to market launch for strategic and complex projects, ensuring thorough understanding of user needs and business goals.

• Foster a collaborative and innovative team environment, actively challenging existing solutions and proposing design improvements and novel ideas.

• Ensure all decisions within assigned scrum teams are user-centric, actively educating team members on the importance of user experience.

• Accurately estimate effort for design tasks within projects and manage communication related to design timelines and progress.

• Utilize agile methodologies and design thinking principles to effectively manage and execute design projects.

• Contribute to the development and maintenance of the organization's internal design system, creating components for web and app platforms that adhere to brand guidelines, usability, and accessibility standards.

• Understand and design for multichannel experiences within a complex ecosystem of digital products and services.

• Make data-informed design decisions, selecting appropriate data types and implementing insights strategically to achieve project goals.

• Apply User-Centered Design (UCD) and Design Thinking methodologies effectively, understanding the distinct value each brings to digital product development.

• Design and implement visual elements and components for both web and mobile applications, leveraging advanced skills in industry-standard design software.

📝 Enhancement Note: The emphasis on "owning tasks end-to-end" and "driving projects" indicates a need for a candidate with a high degree of autonomy and project management capabilities within a design context. The requirement to "challenge current solutions" suggests a proactive and innovative mindset is highly valued.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.

Experience: 2-5 years of professional experience in product design, UX/UI design, or a similar role, with a proven track record of designing and launching digital products.

Required Skills:

• Product Design: Comprehensive understanding of the product design lifecycle, from ideation to launch and iteration.

• User Experience (UX) Design: Expertise in user research, persona development, user journey mapping, and usability testing.

• Information Architecture: Ability to structure and organize content and navigation for intuitive user flows.

• Interaction Design: Skill in designing engaging and efficient user interactions across various digital platforms.

• Design Systems: Experience in creating, maintaining, or contributing to design systems, ensuring consistency and scalability.

• User-Centered Design (UCD): Deep understanding and practical application of UCD principles.

• Design Thinking: Proficiency in applying Design Thinking methodologies to solve complex user problems.

• Agile Methodologies: Experience working within agile frameworks, particularly Scrum, and understanding its impact on design processes.

• Data Analysis: Ability to interpret user data, analytics, and feedback to inform design decisions.

• Software Proficiency: Advanced skills in industry-standard design tools such as Figma, Sketch, and the Adobe Creative Suite.

• Usability & Accessibility: Strong knowledge of usability best practices and accessibility standards (e.g., WCAG).

Preferred Skills:

• Behavioral Economics: Understanding of cognitive and emotional factors influencing user decision-making and their application in design.

• Multichannel Experience Design: Experience designing cohesive experiences across multiple digital touchpoints.

• UI Design: Strong visual design skills, including typography, color theory, and layout.

• Prototyping: Experience with creating interactive prototypes to test and communicate design concepts.

📝 Enhancement Note: The "2-5 years" experience level suggests this role is ideal for a mid-level designer looking to take on more complex projects and increase their ownership. The strong emphasis on both UCD and Design Thinking, along with the mention of Behavioral Economics, points to a sophisticated approach to problem-solving and user engagement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects demonstrating your process from problem definition to final solution.

• Include case studies that highlight your approach to user research, ideation, wireframing, prototyping, and user testing.

• Clearly articulate the user problems and business objectives each project aimed to address.

• Demonstrate how you incorporated data analysis and user feedback into your design iterations.

• Highlight your contributions to design systems, component creation, or adherence to existing design standards. Process Documentation:

• Detail your workflow for tackling complex design challenges, including methodologies like UCD and Design Thinking.

• Provide examples of how you manage design tasks within agile/Scrum environments.

• Illustrate your approach to collaborating with cross-functional teams, including developers and product managers.

• Showcase how you measure the success of your designs using relevant metrics and KPIs.

📝 Enhancement Note: For this role, the portfolio should not just present finished designs but clearly illustrate the design process. Emphasis on end-to-end ownership and data-driven decision-making means candidates should be prepared to discuss their problem-solving methodology, trade-offs made, and the impact of their design choices with specific metrics.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 2-5 years of experience in Mexico City, the estimated annual salary range is MXN $400,000 - $700,000. This range is influenced by the specific project complexity, the candidate's demonstrated skills, and the benefits package offered.

Benefits:

• Legal and Superior Benefits: Comprehensive benefits package beyond standard legal requirements.

• Additional Vacation Days: More paid time off than statutorily mandated.

• Health Benefits: Coverage for medical expenses, potentially including health insurance.

• Flexible Schedule: Work hours can be adjusted to accommodate personal needs while meeting objectives, promoting work-life balance.

• Growth Opportunities: Clear pathways for career advancement within Multiplica and potentially within BBVA.

• Continuous Learning: Free access to a wide array of courses and training programs to enhance skills.

• Wellbeing Programs: Access to wellbeing initiatives, including dedicated sessions and preferential rates for psychological therapy.

• Additional Perks: A variety of other benefits designed to support employee welfare and professional development.

Working Hours: Approximately 40 hours per week, with flexibility in scheduling to accommodate project needs and personal life balance.

📝 Enhancement Note: The salary estimate is based on current market data for mid-level Product Designers in major Mexican cities and considers the "Talent Implant" model, which often involves competitive compensation. The benefits package is robust, highlighting a company culture that values employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Digital Transformation Consulting, Talent Management. Multiplica operates at the intersection of technology, design, and human capital, helping companies digitally transform and find specialized talent.

Company Size: Multiplica is part of a larger network, indicating a medium to large organization with global reach. This size allows for structured processes and significant project opportunities, while still potentially maintaining a dynamic culture.

Founded: Multiplica has 20 years of experience, signifying stability, established methodologies, and a deep understanding of the digital talent market.

Team Structure:

• The Product Designer will be part of the "Talent Implant" team at BBVA, working within a BBVA scrum team, but managed and supported by Multiplica.

• This structure implies collaboration with both Multiplica's internal network (for support and community) and BBVA's extensive corporate teams (product managers, developers, other designers, business stakeholders).

• The operations team structure within BBVA is likely matrixed, requiring strong navigation of corporate hierarchies and cross-functional collaboration. Methodology:

• Data-Driven Design: Decisions are expected to be informed by user data, analytics, and market insights.

• Agile & Scrum: Projects will likely follow agile methodologies, with a strong emphasis on iterative development and team collaboration.

• User-Centricity: A core principle is ensuring that all design efforts prioritize the user's needs and experience.

• Innovation & Improvement: The culture encourages challenging the status quo and proactively seeking better solutions.

Company Website: https://www.multiplica.com/ (Note: The provided URL was for Workable, a job board. The actual company website is likely multiplica.com)

📝 Enhancement Note: Working within BBVA, a large financial institution, means the design environment will likely be structured, process-oriented, and focused on delivering reliable, scalable, and secure digital solutions. The "Talent Implant" model means the candidate needs to be comfortable navigating both the consultancy's culture (Multiplica) and the client's culture (BBVA).

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level Product Designer position. It involves significant autonomy in managing design tasks for complex projects and a key role in influencing product direction. It's a step beyond junior roles, requiring ownership and strategic thinking in design decisions.

Reporting Structure: The designer will report to a design lead or manager within the Multiplica Talent Implant structure, while working daily within a BBVA scrum team. This dual reporting requires effective communication and alignment with both entities.

Operations Impact: The Product Designer's impact is crucial for BBVA's digital product success. By ensuring user-centricity, improving usability, and driving innovation in digital interfaces, they directly influence customer satisfaction, adoption rates, and ultimately, BBVA's ability to achieve its business objectives in the digital space. Their work contributes to enhancing BBVA's market position and customer loyalty.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like UX research, interaction design, design systems, or behavioral economics.

• Leadership: Progress to Senior Product Designer roles, leading larger projects, mentoring junior designers, or managing design teams.

• Cross-Functional Expertise: Gain broader experience in product strategy, agile project management, and business analysis within the financial sector.

• Internal Mobility: Opportunities to work on different product lines within BBVA or explore other roles within Multiplica's broader talent management and consulting services.

• Skill Development: Access to continuous learning resources, workshops, and potentially certifications to stay ahead of industry trends.

📝 Enhancement Note: The "Talent Implant" model offers a unique growth path. Designers can gain invaluable experience within a major financial institution like BBVA, which can significantly enhance their resume and future career prospects. Simultaneously, they remain connected to Multiplica, which can provide broader industry exposure and career support.

🌐 Work Environment

Office Type: The role is described as "Hybrid," with the primary work location being Mexico City. This implies a blend of remote work and in-office presence at BBVA facilities in Mexico City. The specific frequency of office days will likely be determined by BBVA's internal policies and team needs.

Office Location(s): Mexico City, Mexico. Specific BBVA office locations will depend on team assignment within the organization.

Workspace Context:

• Collaborative Environment: Expect to work in a dynamic, team-oriented setting within BBVA, collaborating closely with product managers, developers, business analysts, and other designers.

• Tools and Technology: Access to industry-standard design and collaboration tools, likely including Figma, Sketch, Adobe Suite, Jira, Confluence, and various communication platforms (e.g., Slack, Microsoft Teams).

• Team Interaction: Opportunities for regular team sync-ups, sprint reviews, design critiques, and workshops, both virtually and in person. The "Talent Implant" model means integrating into BBVA's existing operational rhythm.

Work Schedule: The standard work week is around 40 hours, with a focus on objectives and flexible scheduling. This means while core hours might exist for collaboration, there's likely autonomy in managing personal time around project deadlines.

📝 Enhancement Note: The hybrid nature of the role requires self-discipline and strong remote collaboration skills, alongside the ability to engage effectively in an office environment. Candidates should be comfortable with BBVA's specific hybrid work policies and expectations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess your experience and fit for the role.

• Skills Assessment/Design Challenge: You may be asked to complete a design exercise or case study, either as a take-home assignment or a live problem-solving session. This will evaluate your design process, problem-solving skills, and ability to articulate your rationale.

• Interviews with Multiplica: Discussions with hiring managers or recruiters from Multiplica to assess your overall experience, career goals, and cultural fit with their consultancy.

• Interviews with BBVA: Conversations with key stakeholders at BBVA (e.g., design leads, product managers, engineering leads) to evaluate your technical skills, domain knowledge, and ability to integrate into their teams and processes.

• Final Evaluation: A concluding interview to discuss compensation, benefits, and finalize the offer.

Portfolio Review Tips:

• Storytelling: Structure your case studies to tell a compelling story about the problem, your process, the challenges, and the outcomes.

• Process Focus: Clearly articulate how you arrived at your solutions, not just what the solutions are. Show your research, ideation, iteration, and testing phases.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs. If direct metrics aren't available, explain the rationale behind your design choices and their expected impact.

• Tailor to Role: Highlight projects that best demonstrate your experience with user-centered design, complex digital products, agile environments, and design systems.

• Clarity and Conciseness: Ensure your portfolio is well-organized, easy to navigate, and visually appealing. Use clear language and avoid jargon where possible.

Challenge Preparation:

• Understand the Context: If given a design challenge, take time to understand the business goals, target users, and any constraints provided.

• Think Out Loud: During live challenges, articulate your thought process, assumptions, and any questions you have. This demonstrates your problem-solving approach.

• Prioritize: Given time constraints, focus on the most critical aspects of the problem. Show how you would prioritize features or design elements.

• Consider Trade-offs: Be prepared to discuss the trade-offs you're making and why. No design is perfect, and understanding constraints is key.

• Practice Presentation: Rehearse presenting your portfolio and any case studies concisely and engagingly.

📝 Enhancement Note: Given the "Talent Implant" nature, expect questions that probe your ability to adapt to a large corporate structure like BBVA, collaborate with diverse teams, and understand the nuances of financial services product design.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Expected advanced proficiency.

• Sketch: A widely used tool for UI design; proficiency is highly beneficial.

• Adobe Creative Suite (Illustrator, Photoshop): Useful for asset creation, image editing, and graphic design elements.

• Prototyping Tools: Experience with tools like InVision, Principle, or Axure for creating interactive prototypes.

Analytics & Reporting:

• Google Analytics/Adobe Analytics: Understanding how to interpret user behavior data from these platforms.

• Data Visualization Tools: Familiarity with tools like Tableau or Power BI for analyzing and presenting data insights.

• User Feedback Platforms: Experience with tools for collecting and analyzing user feedback (e.g., Hotjar, UserTesting.com).

CRM & Automation:

• Jira & Confluence: Standard tools for agile project management, bug tracking, and documentation. Essential for collaboration within scrum teams.

• Collaboration Tools: Proficiency in platforms like Slack, Microsoft Teams, Miro, or Mural for communication and remote collaboration.

📝 Enhancement Note: The required tools are standard for modern Product Designers. Proficiency in Figma is particularly critical given its widespread adoption for collaborative design workflows. Familiarity with agile project management tools like Jira is also a must for seamless integration into scrum teams.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, ensuring that the user is at the forefront of all design decisions.

• Collaboration: Fostering strong partnerships with product managers, engineers, researchers, and business stakeholders to achieve shared goals.

• Innovation: Encouraging creative thinking, embracing new ideas, and continuously seeking ways to improve products and processes.

• Data-Driven Decision Making: Valuing evidence and data to guide design choices and measure success, rather than relying solely on intuition.

• Continuous Improvement: A mindset of learning, adapting, and refining designs and processes over time to achieve optimal outcomes.

• Quality & Excellence: A dedication to producing high-quality, well-crafted designs that meet high standards of usability and accessibility.

Collaboration Style:

• Cross-functional Integration: Actively working with diverse teams, bridging the gap between design, technology, and business objectives.

• Open Communication: Encouraging transparent and regular communication, including sharing design rationale and seeking constructive feedback.

• Iterative Feedback Loops: Embracing a culture where feedback is regularly exchanged and used to refine designs and processes.

• Knowledge Sharing: Willingness to share insights, best practices, and learnings with colleagues within both Multiplica and BBVA.

📝 Enhancement Note: The culture emphasizes a balance between structured corporate processes (BBVA) and a dynamic, talent-focused approach (Multiplica). The ideal candidate will be adaptable, communicative, and able to thrive in both collaborative and independent work settings.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Large Corporate Structures: Adapting to the processes, hierarchies, and decision-making speed within a large financial institution like BBVA.

• Balancing User Needs with Business Constraints: Effectively advocating for user experience while managing technical limitations, business goals, and regulatory requirements.

• Cross-Functional Alignment: Ensuring consistent understanding and buy-in for design decisions across diverse teams with varying priorities.

• Rapidly Evolving Digital Landscape: Staying current with new design trends, technologies, and user expectations in the fast-paced digital product space.

• Remote Collaboration Effectiveness: Maintaining strong team cohesion and design quality in a hybrid work environment.

Learning & Development Opportunities:

• Specialized Design Training: Access to courses and workshops focused on advanced UX/UI techniques, emerging design tools, and industry best practices.

• Domain Expertise: Deepening knowledge of financial services, fintech, and the specific needs of banking customers.

• Agile & Product Management Skills: Opportunities to develop skills in agile methodologies, product strategy, and project leadership.

• Mentorship Programs: Potential for mentorship from experienced designers and leaders within Multiplica and BBVA.

• Industry Conferences: Opportunities to attend relevant design and technology conferences to gain insights and network.

📝 Enhancement Note: The challenges presented are typical for designers working in large enterprises or consultancy roles. The growth opportunities are substantial, offering a clear path for professional development and career advancement within both the client and the consultancy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business objectives. How did you approach it, and what was the outcome?" (Focus on your decision-making process, compromise strategies, and outcome articulation.)

• "How do you ensure your design decisions are data-informed? Walk us through a project where data significantly influenced your design direction." (Highlight your analytical process, data sources, and how you translated data into actionable design insights.)

• "Imagine you need to introduce a new feature for BBVA's mobile app that your team is hesitant about. How would you build consensus and advocate for its adoption?" (Focus on your communication, persuasion, and stakeholder management skills.) Company & Culture Questions:

• "What do you know about BBVA's digital products and their role in the financial industry?" (Show you've researched their offerings and understand their market position.)

• "How do you see yourself fitting into a 'Talent Implant' model, working for one company while being employed by another?" (Address your adaptability, integration skills, and understanding of this employment structure.)

• "Describe your ideal team collaboration environment. How do you contribute to a positive and productive team dynamic?" (Relate this to the hybrid work model and cross-functional collaboration.) Portfolio Presentation Strategy:

• Select Key Projects: Choose 2-3 projects that best showcase your end-to-end process, problem-solving abilities, and impact. Prioritize projects relevant to digital products and complex systems.

• Structure Your Narrative: For each project, clearly outline the problem, your role, the process you followed (research, ideation, design, testing), the challenges encountered, your solutions, and the measurable results or learnings.

• Highlight Your Process: Emphasize how you arrived at your solutions, showing wireframes, user flows, iterations, and rationale behind design choices.

• Quantify Impact: Use metrics and data wherever possible to demonstrate the success of your designs (e.g., increased conversion rates, reduced error rates, improved user satisfaction scores).

• Be Ready for Questions: Anticipate questions about your design decisions, trade-offs made, and alternative approaches you considered.

📝 Enhancement Note: Expect a rigorous interview process that assesses not only your design skills but also your ability to adapt to a large corporate environment, collaborate effectively, and demonstrate a strategic, data-driven approach to product design. Your ability to articulate your process and impact will be key.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Tailor your Resume: Ensure your resume highlights experience with product design, UX/UI, agile methodologies, and proficiency in required tools (Figma, Sketch). Quantify achievements with metrics where possible.

• Curate Your Portfolio: Select 2-3 strong case studies that demonstrate your end-to-end design process, user-centered approach, and problem-solving skills. Ensure clear articulation of challenges and outcomes.

• Prepare for Design Challenges: Practice working through hypothetical design problems, focusing on your thought process, user empathy, and ability to articulate your solutions under time pressure.

• Research Multiplica and BBVA: Understand Multiplica's consultancy model and BBVA's digital product offerings and strategic goals. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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