Product Designer

📍 Job Overview

Job Title: Product Designer

Company: MoEngage Inc

Location: Bengaluru, Karnataka, India

Job Type: FULL_TIME

Category: Product Design / UX/UI Design

Date Posted: 2026-09-28

Experience Level: Mid-Level (3-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive product strategy and design simple, intuitive user experiences by partnering closely with Product, Engineering, and UX Research teams.

• Own the complete end-to-end user journey from ideation, prototyping, and user testing to final production, ensuring a seamless customer experience.

• Actively participate in design critiques, providing and receiving constructive feedback to elevate design quality and foster a collaborative design environment.

• Conduct comprehensive user research, including interviews, usability testing, card sorting, and affinity mapping, to gather both qualitative and quantitative data for informed design decisions.

• Design high-impact, functional User Interfaces (UI) across web, mobile, and other platforms, ensuring consistency and usability.

• Manage and contribute to the MoEngage Design System, promoting consistency and efficiency in design across all products.

📝 Enhancement Note: The role is clearly defined as a Product Designer with a strong emphasis on UX/UI, user research, and end-to-end design ownership. The "On-site" remote status indicates a requirement for physical presence in Bengaluru, India. The AI-derived experience level of "2-5" years aligns with the "3-5 years of relevant experience" mentioned in the job description.

📈 Primary Responsibilities

• Collaborate with Product Managers and Engineers to translate business requirements and user needs into actionable design solutions that enhance customer engagement.

• Lead the design process for new features and product improvements, from initial concept and wireframing to high-fidelity mockups and interactive prototypes.

• Execute user research methodologies, including user interviews, surveys, usability testing, and competitive analysis, to deeply understand user behaviors, pain points, and motivations.

• Synthesize user research findings into clear, concise insights and present them to cross-functional teams to inform product direction and design decisions.

• Develop and refine user flows, wireframes, and interactive prototypes to effectively communicate design concepts and gather early feedback.

• Design visually appealing and user-friendly interfaces that align with MoEngage's brand identity and design system standards.

• Contribute to the evolution and maintenance of the MoEngage Design System, ensuring its scalability and adoption across product teams.

• Participate actively in design reviews and brainstorming sessions, providing constructive feedback to peers and stakeholders to foster a culture of continuous improvement.

• Analyze user feedback and product analytics to identify opportunities for design iteration and optimization.

📝 Enhancement Note: The responsibilities are fleshed out to emphasize the strategic and collaborative aspects of a Product Designer role in a B2B SaaS environment. Specific actions like "translate business requirements," "synthesize user research findings," and "analyze user feedback and product analytics" are added to highlight the data-driven and impact-oriented nature of the role.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Visual Communication, or a related field.

Experience: 3-5 years of relevant professional experience in product design, with a focus on UX/UI for B2B SaaS or enterprise applications.

Required Skills:

• Proven experience in end-to-end product design, including user research, wireframing, prototyping, and user testing.

• Exceptional portfolio showcasing user-centered design solutions and specific contributions to product development.

• Strong proficiency in Figma as the primary design tool for UI design, prototyping, and collaboration.

• Deep understanding of User Experience (UX) design principles and best practices.

• Solid grasp of Visual Design principles, including typography, color theory, and layout.

• Ability to conduct and interpret qualitative and quantitative user research.

• Experience in designing for web-based applications, with an understanding of responsive design principles.

• Excellent verbal and written communication skills for effective collaboration and presentation of design concepts.

• Strong planning and time management skills, with the ability to manage multiple projects simultaneously. Preferred Skills:

• Experience with motion design and animation to enhance user experience.

• Proficiency in user research methodologies such as card sorting and affinity mapping.

• Understanding of Information Design principles for presenting complex data clearly.

• Experience designing and contributing to a Design System.

• Familiarity with enterprise or B2B SaaS product domains.

📝 Enhancement Note: The skills section is expanded to provide more granular detail on what "exceptional portfolio" and "user-centered design solutions" entail for a product design role. Specific research methodologies (card sorting, affinity mapping) are listed as preferred, aligning with the responsibilities. The emphasis on Figma is retained as a key tool.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio that clearly demonstrates your design process, problem-solving approach, and impact on user experience and business goals.

• Specific case studies highlighting end-to-end design projects, detailing user research, ideation, wireframing, prototyping, user testing, and final implementation.

• Examples of your contributions to user interface (UI) design, visual design, and interaction design.

• Evidence of your ability to translate complex requirements into simple, intuitive, and elegant design solutions.

• Showcase your proficiency with design tools, particularly Figma, and your ability to create interactive prototypes. Process Documentation:

• Documented examples of your user research process, including methodologies used, participant recruitment, data synthesis, and actionable insights derived.

• Clear articulation of your design thinking process, from problem definition and ideation to iteration and refinement.

• Case studies that illustrate how you managed design critiques and incorporated feedback to improve your work.

• Demonstrations of how you collaborate with cross-functional teams (Product, Engineering, UX Research) throughout the design lifecycle.

• Examples of your contribution to or management of a Design System, showcasing consistency and scalability.

📝 Enhancement Note: This section is tailored to a design role, focusing on the visual and process-oriented nature of a portfolio. It emphasizes showcasing the design process and impact, not just the final output, which is crucial for design roles. The mention of "Design System" connects to the responsibilities.

💵 Compensation & Benefits

Salary Range: INR 8,00,000 - INR 15,00,000 per annum, depending on experience and qualifications.

Benefits:

• Comprehensive health insurance coverage for employees and dependents.

• Generous paid time off (PTO) policy, including vacation, sick leave, and public holidays.

• Opportunities for professional development, including access to online courses, workshops, and industry conferences.

• Employee stock options or performance-based bonuses.

• Regular team-building activities and company-sponsored social events.

• Flexible working hours and a supportive work-life balance culture.

• Access to a well-equipped office space in Bengaluru with modern amenities.

Working Hours: Standard 40-hour work week, with flexibility for project deadlines and team collaboration.

📝 Enhancement Note: A salary range for a Product Designer with 3-5 years of experience in Bengaluru, India, has been estimated based on industry benchmarks and cost of living. This range is presented as an estimate and should be verified. Benefits are typical for a tech company in India, with an emphasis on professional growth and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Customer Engagement Platform / SaaS / MarTech. MoEngage operates in the highly competitive and rapidly evolving Customer Engagement Platform (CEP) and Marketing Technology (MarTech) space, leveraging AI and Big Data to provide personalized customer experiences.

Company Size: 201-500 employees. This size indicates a growing, dynamic company that likely offers opportunities for individual impact and career advancement, while still maintaining a cohesive team environment.

Founded: 2014. MoEngage has a solid track record, having been in the market for over eight years, indicating stability and a proven business model.

Team Structure:

• The Product Design team likely consists of several designers specializing in UX, UI, and potentially research, working in close collaboration with dedicated Product Management and Engineering teams.

• Designers may report to a Lead Product Designer or Head of Design, with a clear reporting structure that allows for mentorship and career progression.

• Cross-functional collaboration is paramount, with designers working daily with Product Managers to define product strategy and requirements, and with Engineers to ensure design feasibility and implementation quality. Methodology:

• Data-driven design: Decisions are informed by user research, product analytics, and A/B testing results to ensure designs meet user needs and business objectives.

• User-centric approach: A deep understanding of the customer journey and user needs drives all design decisions.

• Agile development: Design processes are integrated into agile sprints, allowing for iterative development and quick adaptation to feedback.

• Design System utilization: Emphasis on leveraging and contributing to a unified design system for consistency and efficiency across the platform.

Company Website: https://www.moengage.com/

📝 Enhancement Note: The company culture is described as fast-paced, innovative, and people-centric, with a strong emphasis on ownership and customer focus. The "Great Place to Work Company" recognition highlights a positive employee experience. The company's global presence and client roster (Fortune 500, internet-first brands) suggest a mature and impactful organization.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer. This level signifies an individual contributor role with significant responsibility for executing design projects, contributing to product strategy, and mentoring junior designers. The expectation is for independent work and ownership of design outcomes.

Reporting Structure: The Product Designer will likely report to a Design Lead or Head of Product Design, who provides strategic direction, mentorship, and performance feedback. Collaboration will be extensive with Product Managers and Engineering Leads.

Operations Impact: This role has a direct impact on user acquisition, retention, and customer satisfaction by creating intuitive and engaging product experiences. Well-designed products lead to higher conversion rates, increased user adoption, and ultimately, contribute to MoEngage's revenue growth and market competitiveness.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas like UX research, interaction design, visual design, or design systems.

• Leadership: Potential to move into a Senior Product Designer role, leading larger projects, mentoring junior designers, and influencing design strategy.

• Management: For those interested, a path to Design Lead or Management roles, overseeing a team of designers and shaping the design vision.

• Cross-functional Mobility: Opportunities to move into related roles within Product Management or UX Research.

• Continuous Learning: Access to internal training, external workshops, and conferences to stay abreast of the latest design trends and technologies.

📝 Enhancement Note: The growth analysis focuses on typical career progression for a Product Designer within a growing SaaS company. The emphasis is on developing specialized skills, taking on more leadership, and contributing to strategic product decisions, all of which are key for mid-level designers seeking advancement.

🌐 Work Environment

Office Type: MoEngage emphasizes a hybrid or on-site work environment, fostering in-person collaboration and team synergy. The Bengaluru office is likely designed to support this, with collaborative workspaces and amenities.

Office Location(s): Bengaluru, Karnataka, India. This location is a major tech hub, offering access to talent and a vibrant ecosystem. The specific office location within Bengaluru would need to be confirmed.

Workspace Context:

• Collaborative Spaces: The office is expected to feature open-plan areas, meeting rooms, and breakout zones designed to facilitate spontaneous discussions and team collaboration.

• Tools & Technology: Designers will have access to industry-standard hardware and software, including high-performance workstations and licenses for design tools like Figma.

• Team Interaction: Regular opportunities for in-person interaction with design, product, and engineering teams, fostering a strong sense of community and shared purpose.

Work Schedule: While a standard 40-hour work week is expected, the environment likely encourages flexibility to accommodate project deadlines and ensure a healthy work-life balance. The on-site nature means core working hours will likely be aligned with local business hours in Bengaluru.

📝 Enhancement Note: The work environment description is tailored to an on-site role in a tech company, emphasizing collaboration, access to tools, and a balance between structured work and flexibility. The "On-site" status is a key driver for this section's content.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of resumes and portfolios to assess qualifications and design experience.

• Portfolio Review & Initial Interview: A deeper dive into the candidate's portfolio, discussing specific projects, design process, and contributions. This stage often includes an interview with a hiring manager or senior designer.

• Design Challenge/Case Study: A practical exercise to evaluate problem-solving skills, design thinking, and ability to apply design principles to a specific problem. This might involve a take-home assignment or an in-person/virtual workshop.

• Team Interviews: Meetings with cross-functional team members (Product Managers, Engineers, other Designers) to assess collaboration style, communication skills, and cultural fit.

• Final Interview: A discussion with senior leadership, potentially focusing on strategic thinking, long-term vision, and overall fit with the company.

Portfolio Review Tips:

• Curate Thoughtfully: Select 2-3 of your strongest projects that best represent your skills and the requirements of this role.

• Showcase Your Process: Clearly articulate your role, the problem you were solving, your design process (research, ideation, testing), and the outcomes/impact.

• Highlight Figma Proficiency: Demonstrate your skills in Figma through interactive prototypes, well-structured design files, and your understanding of its collaborative features.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction).

• Tell a Story: Frame each project as a narrative, guiding the reviewer through your journey and decision-making.

Challenge Preparation:

• Understand the Problem: Carefully analyze the design challenge prompt, identifying the core user needs and business objectives.

• Emphasize Process: Focus on demonstrating your design thinking and problem-solving methodology, even if the final solution is not perfect.

• Consider Constraints: Acknowledge any limitations (e.g., time, scope) and explain how you would approach them.

• Be Prepared to Present: Practice articulating your approach, rationale, and proposed solutions clearly and concisely.

📝 Enhancement Note: The interview process and portfolio review tips are highly specific to a design role, emphasizing the importance of a strong portfolio, demonstrating the design process, and preparing for design challenges. The focus on Figma is reiterated.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, prototyping, and collaboration. Essential for this role.

• Prototyping Tools: While Figma has robust prototyping capabilities, experience with other tools like InVision, Principle, or Adobe XD may be beneficial.

• User Research Tools: Familiarity with tools for surveys (e.g., SurveyMonkey, Typeform), user testing platforms (e.g., UserTesting.com), and collaboration tools for affinity mapping/card sorting (e.g., Miro, Mural).

Analytics & Reporting:

• Product Analytics Tools: Experience with tools like Google Analytics, Mixpanel, Amplitude, or MoEngage's own platform to understand user behavior and measure design impact.

• Data Visualization Tools: Basic understanding of how to interpret data presented in dashboards (e.g., Tableau, Looker, or internal reporting tools).

CRM & Automation:

• Project Management Tools: Proficiency with tools like Jira, Asana, or Trello for managing design tasks and collaborating with engineering teams.

• Communication Tools: Daily use of Slack, Microsoft Teams, or similar platforms for team communication.

📝 Enhancement Note: This section is crucial for a design role, highlighting the essential tools like Figma and then expanding to related tools for research, analytics, and project management that a product designer would interact with.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and serving the needs of MoEngage's customers, ensuring that every design decision prioritizes user value and satisfaction.

• Innovation & Speed: A culture that encourages creative problem-solving, experimentation, and rapid iteration to stay ahead in the fast-paced MarTech industry.

• Ownership & Accountability: Empowering individuals to take full responsibility for their work, from conception to execution and impact, fostering a proactive and results-oriented mindset.

• Collaboration & Transparency: Open communication and teamwork across departments to ensure alignment, share knowledge, and collectively achieve business goals.

• Data-Driven Decision Making: Utilizing data and insights from user research and analytics to inform design choices and measure the effectiveness of solutions.

Collaboration Style:

• Cross-Functional Integration: Designers are integrated into product squads, working closely with Product Managers and Engineers throughout the product development lifecycle.

• Design Critiques: A regular practice of design reviews where feedback is shared constructively to refine designs and elevate the quality of work.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and design trends through internal presentations, documentation, and informal discussions.

• Iterative Design: Embracing an iterative approach where designs are continuously refined based on feedback, testing, and evolving requirements.

📝 Enhancement Note: The values are aligned with MoEngage's stated culture and the nature of a product design role within a tech company. The emphasis is on user focus, innovation, ownership, and collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively synthesizing diverse stakeholder requirements and user feedback to create solutions that are both user-friendly and strategically aligned with business objectives.

• Designing for Scale: Creating intuitive and scalable user interfaces for a complex B2B SaaS platform that serves a wide range of users and use cases.

• Staying Ahead of Design Trends: Continuously evolving design skills and knowledge to incorporate emerging best practices, technologies, and user expectations in the MarTech space.

• Managing Design System Evolution: Ensuring the design system remains robust, scalable, and adopted across all product teams as the platform grows.

Learning & Development Opportunities:

• Advanced UX/UI Workshops: Participation in specialized training sessions focusing on areas like advanced prototyping, UX research methodologies, or interaction design patterns.

• Industry Conferences: Opportunities to attend leading design and technology conferences (e.g., Adobe MAX, UX India, NN/g conferences) to gain insights and network.

• Mentorship Programs: Access to mentorship from senior designers or product leaders within MoEngage to guide career development and skill enhancement.

• Cross-functional Exposure: Opportunities to gain deeper understanding of engineering constraints, product strategy, and marketing initiatives to become a more well-rounded product professional.

📝 Enhancement Note: Challenges are framed around common issues in product design for SaaS companies, such as balancing diverse needs and designing for scale. Growth opportunities are specific to design skill development and career progression within the field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs and business requirements. How did you approach it, and what was the outcome?" (Focus on your process, decision-making, and ability to find common ground.)

• "How would you approach designing a new feature for MoEngage's platform that aims to improve user onboarding for enterprise clients?" (Demonstrate your understanding of B2B SaaS user onboarding, research methods, and design thinking.)

• "Walk us through your process for designing a complex data visualization dashboard. What principles do you follow, and how do you ensure clarity and usability?" (Showcase your information design skills and ability to handle complex data.) Company & Culture Questions:

• "What interests you about MoEngage and our product? How do you see your design skills contributing to our mission?" (Research MoEngage's product, target audience, and recent news. Connect your skills to their goals.)

• "Describe your ideal design team and how you prefer to collaborate with Product Managers and Engineers." (Highlight your teamwork, communication style, and understanding of cross-functional dynamics.)

• "How do you stay updated on the latest design trends and technologies, and how do you incorporate them into your work?" (Show your commitment to continuous learning and professional development.) Portfolio Presentation Strategy:

• Structure is Key: For each case study, clearly outline: Problem, Your Role, Process (Research, Ideation, Design, Testing), Solution, and Impact/Outcome.

• Be Data-Driven: Quantify your achievements whenever possible. If exact metrics aren't available, discuss the qualitative impact and potential for future measurement.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) effectively to illustrate your design decisions and the evolution of your work.

• Focus on Figma: Be ready to discuss your Figma workflow, any custom components you've created, and how you leverage its features for collaboration and efficiency.

• Practice Your Narrative: Rehearse your presentation to ensure a smooth, engaging, and concise delivery. Be prepared to answer in-depth questions about your design choices.

📝 Enhancement Note: The interview preparation questions are designed to probe a candidate's strategic thinking, problem-solving skills, and understanding of the B2B SaaS context, in addition to their design expertise. The portfolio presentation advice is specific to demonstrating proficiency with Figma and quantifying impact.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the MoEngage careers portal.

• Tailor your Resume: Highlight experience relevant to B2B SaaS product design, UX/UI, user research, and proficiency with Figma. Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that showcase your end-to-end design process, problem-solving skills, and impact. Ensure your Figma proficiency is evident.

• Prepare for Design Challenges: Familiarize yourself with common design exercise formats and practice articulating your thought process for problem-solving and solution design.

• Research MoEngage: Understand their product, target audience, recent company news, and their stated values to articulate your interest and cultural fit during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---