Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Liberis

Location: London, United Kingdom

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-08-10T07:16:28

Experience Level: Mid-Level (2-5 years implied)

Remote Status: Hybrid (3 days in office required)

🚀 Role Summary

• Design and deliver exceptional user interfaces for internal operational systems, transforming complex workflows into intuitive and efficient tools for Liberis teams.

• Collaborate closely with Product Managers and Engineering Managers throughout the entire product lifecycle, from discovery and concept development to post-launch iteration.

• Own and maintain Liberis's design system, ensuring consistency in components and patterns across all product interfaces.

• Conduct UX research, including user interviews and usability testing, to deeply understand operational team needs and identify areas for process improvement.

📝 Enhancement Note: The raw job description indicates a focus on "internal systems" and "fulfillment area," suggesting this role will significantly impact the operational efficiency of departments like Operations, Underwriting, and Collections. The emphasis on "shipping polished interfaces" and judging work by "what's shipped, not what's in your design file" points to a highly delivery-focused role with a strong emphasis on tangible outcomes.

📈 Primary Responsibilities

• Design and ship user interfaces for critical internal operational systems, directly supporting teams such as Operations, Underwriting, and Collections.

• Partner with Product Managers and Engineering Managers from initial discovery and concept ideation through to final delivery and iterative improvements, fostering a shared ownership model.

• Develop and iterate on high-fidelity UI designs in Figma, translating wireframes into pixel-perfect, developer-ready screens.

• Take ownership of the design system, ensuring consistent application of components and patterns across all Liberis products.

• Conduct in-depth UX research, including user interviews and usability testing with operational teams, to identify pain points and map end-to-end user journeys.

• Identify opportunities for process improvements and design solutions that address friction points within multi-channel operational workflows.

• Leverage service design strategies, including service blueprints and user journey maps, to inform design decisions and identify areas for optimization.

• Prototype designs with a high level of interactivity and attention to detail to effectively communicate concepts to stakeholders and users.

• Ensure all designs adhere to WCAG accessibility standards, promoting inclusive financial experiences.

📝 Enhancement Note: The core responsibilities emphasize a hands-on, delivery-oriented approach within the "fulfillment area." This suggests a need for designers who can not only conceptualize but also execute and ensure timely delivery of well-crafted, research-informed interfaces, with a direct impact on internal operational efficiency.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating practical application of design principles and methodologies is paramount. A background in Design, HCI, or a related field is beneficial.

Experience: Implied 2-5 years of hands-on product design experience, with a proven track record of delivering user-centered design solutions. Experience in a fintech or financial services environment is advantageous.

Required Skills:

• Figma Proficiency: Essential, including deep knowledge of component best practices, auto layout, and variant management. Experience with developer handover features is highly beneficial.

• UX Research Facilitation: Ability to plan, conduct, and clearly communicate findings from UX research activities (interviews, usability testing) to validate design decisions.

• Strategic Design Thinking: Capacity to think strategically about long-term design implications and plan beyond immediate feature requirements.

• Collaborative Design Process: Proven ability to iterate openly, seek feedback from stakeholders and design peers, and align on a clear path forward.

• Cross-Functional Collaboration: Comfort working closely with engineers to translate designs into shipped product features, with an understanding of feasibility and technical dependencies.

• Prototyping Skills: Ability to create high-fidelity, interactive prototypes at pace to effectively demonstrate design concepts.

• Usability Testing & Validation: Experience in conducting usability tests to ensure products meet user expectations.

• Accessibility Standards: Adherence to WCAG accessibility standards.

• Service Design Methodologies: Knowledge of service design strategies, including user journey mapping and spotting opportunities across multi-channel processes.

Preferred Skills:

• Experience in a fast-paced, growth-stage fintech environment.

• Familiarity with embedded finance platforms.

• Experience with design system management and contribution.

• Understanding of internal systems and operational workflows in financial services.

📝 Enhancement Note: The emphasis on Figma, research validation, and shipping product features points to a need for a designer who is both technically proficient in design tools and strategically aligned with business objectives, prioritizing tangible product delivery.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 2-3 detailed case studies demonstrating end-to-end product design ownership, from problem identification and research to solution design, iteration, and shipping. Focus on projects involving internal systems or complex workflows.

• Figma Files: Be prepared to share or walk through Figma files to demonstrate proficiency in component best practices, auto layout, variants, and developer handover.

• Research & Validation: Include evidence of UX research methodologies used, user journey maps, service blueprints, and how findings informed design decisions and led to measurable improvements.

• Design System Contribution: If applicable, highlight contributions to or experience with managing design systems, showcasing consistency and scalability.

• Impact & Outcomes: Clearly articulate the business impact and user outcomes of your design solutions, using metrics where possible (e.g., efficiency gains, reduced error rates, improved user satisfaction).

Process Documentation:

• Problem Definition: Demonstrate how you define and scope design problems, particularly complex operational workflows.

• Design Iteration: Illustrate your iterative design process, including how you incorporate feedback from stakeholders, users, and engineers.

• User Journey Mapping: Showcase examples of mapping end-to-end user journeys to identify friction points and opportunities for optimization within multi-channel processes.

📝 Enhancement Note: Given the role's focus on internal systems and operational efficiency, a portfolio that clearly articulates problem-solving for complex workflows and demonstrates tangible impact through research-backed design solutions will be highly valued.

💵 Compensation & Benefits

Salary Range: For a Product Designer with 2-5 years of experience in London, UK, the estimated salary range is typically between £50,000 and £70,000 per annum. This can vary based on specific experience, skills, and the company's compensation philosophy.

Benefits:

• Real Living Wage Employer: Commitment to fair and equitable pay.

• Hybrid Working Policy: Flexibility with a requirement to be in the office at least 3 days a week for enhanced collaboration.

• Global Team & Dynamic Presence: Opportunity to work with a diverse, international team across 6 key locations.

• Employee Experience: Access to experience from over 740 previous companies, fostering a rich learning environment.

• Fintech Recognition: Being part of a company recognized for its innovation and impact in the UK Fintech scene.

• Comprehensive Health & Wellness: (Likely includes standard benefits such as private medical insurance, pension contributions, etc., though not explicitly detailed in the provided text).

Working Hours: Standard full-time working hours (likely 40 hours per week), with a hybrid arrangement allowing for flexibility.

📝 Enhancement Note: The salary range is an estimation based on industry benchmarks for Product Designers in London with 2-5 years of experience. Liberis's status as a Real Living Wage employer suggests a commitment to fair compensation, but specific salary bands should be confirmed directly.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech, specifically Embedded Finance. Liberis focuses on providing funding products to small businesses through partnerships.

Company Size: Over 290 employees, indicating a growth-stage company with established processes but still maintaining agility and a community feel.

Founded: 2007, giving it significant experience and a track record in the market, evolving from a startup to a recognized fintech player.

Team Structure:

• Product Design Team: Works alongside Product Managers, Engineers, and Researchers, emphasizing cross-functional collaboration.

• Product, Data & Engineering: A global team that thrives on autonomy, ownership, and impact, structured with an "AI-first transformation" mindset.

• Engineering Teams: Empowered to make decisions, move fast, and take full responsibility for solutions, fostering a culture of curiosity and collaboration.

Methodology:

• AI-First Transformation: Rethinking team structures and product shipping processes.

• Agile & Iterative: Empowering teams to make decisions, move fast, and take full responsibility.

• Data-Driven: Implied through the "Product, Data & Engineering" team structure, focusing on impact and informed decisions.

• User-Centric: Strong emphasis on understanding user needs through research and testing.

Company Website: liberis.com

📝 Enhancement Note: Liberis positions itself as an innovative, global fintech company with a strong emphasis on empowering its teams, fostering collaboration, and driving impact through an AI-first approach. The culture appears to value autonomy, ownership, and continuous improvement, which is reflected in the Product Design team's integrated approach with Product and Engineering.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a hands-on Product Designer focused on delivery within the fulfillment area, implying a mid-level individual contributor role. It requires ownership of design problems from discovery to shipment.

Reporting Structure: The designer will partner closely with their Product Manager and Engineering Manager, indicating a collaborative reporting structure rather than a strict hierarchical one. They will be part of the Product Design team.

Operations Impact: The role directly impacts the efficiency and usability of internal systems used by critical operational teams (Operations, Underwriting, Collections). By improving these systems, the designer contributes to the company's ability to support small businesses effectively and scale its operations.

Growth Opportunities:

• Design System Expertise: Opportunity to deepen expertise in building and maintaining robust design systems, becoming a go-to person for design consistency.

• Cross-Functional Leadership: Develop stronger collaboration and influence skills by working closely with Product and Engineering leadership on strategic decisions.

• Fintech Product Innovation: Gain experience in a rapidly evolving fintech environment, contributing to innovative financial products and internal tools.

• Service Design Specialization: Further develop skills in service design, user journey mapping, and optimizing complex, multi-channel processes.

• Impactful Delivery: Build a strong portfolio of shipped features that demonstrate direct impact on operational efficiency and business outcomes.

📝 Enhancement Note: While not a direct "operations" role in the sense of Sales Ops or Rev Ops, this Product Designer role is critical for the operational backbone of Liberis. Growth opportunities lie in becoming a design leader within the fintech space, specializing in complex internal systems, and driving efficiency through user-centered design.

🌐 Work Environment

Office Type: Hybrid working model, requiring team members to be in the office at least 3 days a week. This suggests a blend of collaborative in-office work and flexible remote working.

Office Location(s): London, United Kingdom. Specific office details (e.g., amenities, location within London) are not provided but are implied to be a central hub for hybrid work.

Workspace Context:

• Collaborative Environment: The hybrid model is designed to facilitate faster progress and better collaboration, suggesting an office designed for teamwork.

• Integrated Teams: Close proximity and interaction with Product Managers, Engineers, and Researchers, enabling continuous feedback loops and shared problem-solving.

• Tools & Technology: Access to modern design tools like Figma, likely supported by robust engineering infrastructure.

Work Schedule: Standard full-time hours (estimated 40 hours/week) with the flexibility offered by the hybrid model.

📝 Enhancement Note: The hybrid approach is framed as a deliberate choice to balance flexibility with the benefits of in-person collaboration, which is crucial for fast-paced product development and design iteration in a fintech environment.

📄 Application & Portfolio Review Process

Interview Process: While not explicitly detailed, a typical process for a Product Designer role at a company like Liberis would likely include:

• Application Review: Initial screening of resume and portfolio.

• Recruiter Screen: A call with Chess (Internal Recruiter) to assess initial fit and interest.

• Hiring Manager/Team Interview: Discussion with the Product Design Lead, Product Manager, and/or Engineering Manager to delve into experience, design process, and problem-solving skills.

• Design Challenge/Portfolio Presentation: A practical exercise or a deep dive into the candidate's portfolio, focusing on case studies, design decisions, research validation, and impact.

• Cultural Fit Interview: Assessment of alignment with Liberis's values and collaborative style, potentially with other team members.

Portfolio Review Tips:

• Showcase End-to-End Ownership: Highlight projects where you took full responsibility from discovery to shipping, especially those involving complex internal systems or operational workflows.

• Demonstrate Figma Mastery: Be ready to walk through your Figma files, explaining your approach to components, auto layout, variants, and collaboration features.

• Emphasize Research & Validation: Clearly articulate your UX research process, how you gathered insights, and how those insights directly influenced your design solutions.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs, such as improvements in efficiency, task completion rates, or user satisfaction.

• Focus on Collaboration: Provide examples of how you collaborated effectively with Product Managers, Engineers, and stakeholders, and how feedback shaped your work.

• Tell a Story: Structure your case studies as narratives, explaining the problem, your process, the challenges faced, the solutions implemented, and the outcomes achieved.

Challenge Preparation:

• Internal Systems Focus: If a design challenge is given, anticipate a problem related to improving an internal operational workflow or system.

• Process & User Journey Mapping: Be prepared to map out a user journey or a process flow.

• Figma & Prototyping: Practice creating high-fidelity mockups and interactive prototypes quickly.

• Accessibility: Ensure your designs consider accessibility best practices.

📝 Enhancement Note: The emphasis on "internal systems," "fulfillment area," and "shipping on time" suggests that interviewers will be looking for a designer who is not only creative but also highly pragmatic, efficient, and focused on delivering tangible results that improve operational effectiveness.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, wireframing, prototyping, and component management. Strong proficiency is a must.

• Design System Tools: Implied use of tools and methodologies for managing design system components and patterns within Figma.

Analytics & Reporting:

• While not explicitly mentioned for the designer's primary role, the "Product, Data & Engineering" team structure suggests access to analytics platforms for understanding user behavior and product performance. Designers are expected to use data from research and testing to inform decisions. CRM & Automation:

• Not directly relevant to the Product Designer's core responsibilities, but awareness of how designs integrate into larger systems is beneficial.

📝 Enhancement Note: The explicit requirement for Figma mastery and implicit need for design system proficiency are key technical skills for this role. While Liberis is an AI-first company, the immediate tool focus for the designer is Figma.

👥 Team Culture & Values

Operations Values:

• Ownership: Taking full responsibility for design problems from discovery through to shipped, polished interfaces.

• Collaboration: Working closely with Product Managers, Engineers, and Researchers, fostering an environment of shared decision-making and feedback.

• Impact-Driven: Focusing on delivering well-crafted, research-informed interfaces that ship on time and have an immediate impact on users and the business.

• Curiosity & Learning: Encouraging curiosity and continuous learning, especially within an AI-first transformation context.

• Efficiency: Designing tools that turn complex workflows into clear, usable, and efficient systems for operational teams.

Collaboration Style:

• Integrated Product Teams: Designers are embedded within product teams, working alongside PMs and Engineers throughout the lifecycle.

• Open Iteration & Feedback: An environment that encourages open iteration and rapid validation with feedback from stakeholders and peers.

• Cross-Functional Partnership: Strong emphasis on partnership with engineering to ensure feasibility and timely delivery of designs.

📝 Enhancement Note: Liberis values a culture of shared ownership, cross-functional collaboration, and a proactive approach to problem-solving, particularly in transforming complex operational processes through design.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Internal Systems: Translating complex, potentially legacy, operational workflows into user-friendly and efficient interfaces requires deep understanding and creative problem-solving.

• Balancing Design Vision with Delivery Speed: Ensuring designs are well-considered and research-informed while meeting shipping timelines in a fast-paced fintech environment.

• Maintaining Design System Consistency: As the product evolves, ensuring the design system remains robust, scalable, and consistently applied across all interfaces.

• Cross-Functional Alignment: Navigating differing priorities and perspectives among Product, Engineering, and operational stakeholders to achieve design consensus.

Learning & Development Opportunities:

• Deep Dive into Fintech Operations: Gaining in-depth knowledge of operational processes within the embedded finance sector.

• AI-First Design Practices: Exploring how AI is transforming product development and design workflows.

• Service Design Mastery: Developing advanced skills in mapping and optimizing complex, multi-channel service journeys.

• Design Leadership: Opportunities to influence product strategy and mentor junior designers as the team grows.

📝 Enhancement Note: The role presents an opportunity to tackle complex operational design challenges within a dynamic fintech setting, with ample room for skill development in specialized areas like service design and internal systems optimization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed an internal tool or system. What was the problem, your process, and the outcome?" (Focus on workflow optimization, user research for internal stakeholders, and measurable impact.)

• "How do you approach balancing user needs with business requirements and technical constraints when designing features for operational teams?" (Highlight your collaborative process and decision-making rationale.)

• "Walk me through your process for identifying and addressing friction points in a complex user journey." (Emphasize your use of journey mapping, research, and iterative design.) Company & Culture Questions:

• "What interests you about Liberis and our mission to support small businesses?" (Research Liberis's impact, company values, and recent achievements.)

• "How do you contribute to a collaborative team environment, especially in a hybrid setting?" (Provide examples of your communication, feedback, and teamwork skills.)

• "How do you ensure your designs are accessible and meet WCAG standards?" (Demonstrate your understanding and commitment to inclusive design.) Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative with a clear beginning (problem), middle (your process, challenges, solutions), and end (impact, learnings).

• Focus on Process: Detail your research methodologies, iterative design steps, and how you incorporated feedback.

• Highlight Figma Skills: Be prepared to demonstrate your Figma proficiency, explaining your component structures, auto layout usage, and prototyping capabilities.

• Quantify Impact: Use data and metrics to showcase the success of your designs, especially in terms of efficiency gains or user satisfaction improvements for operational teams.

• Address Internal Systems: If possible, include a case study related to internal tools or complex workflows to directly align with the role's focus.

📝 Enhancement Note: The interview process will likely assess not only design skills but also the ability to collaborate effectively within a product team, understand operational needs, and deliver tangible results in a fast-paced fintech environment.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Greenhouse.

• Tailor your resume: Highlight experience with Figma, UX research, UI design, design systems, and any experience with internal tools or complex workflows. Quantify achievements where possible.

• Curate your portfolio: Select 2-3 strong case studies that showcase end-to-end ownership, research-driven design, and demonstrable impact, ideally related to internal systems or operational efficiency. Be ready to present these in detail.

• Prepare for interview questions: Practice articulating your design process, problem-solving approach, and collaboration style, with a focus on how you deliver impactful solutions.

• Research Liberis: Understand their mission, values, recent achievements (e.g., Fintech awards), and their embedded finance model. Consider how your design skills can contribute to their goals.

• Reach out if needed: If you have questions or don't meet every requirement, consider reaching out to Chess (Internal Recruiter) at chess.crossley@liberis.com.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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