Product Designer

📍 Job Overview

Job Title: Product Designer

Company: GridUnity

Location: United States

Job Type: FULL_TIME

Category: Product Design / UX

Date Posted: 2026-09-11

Experience Level: Mid-Level (4+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Own the end-to-end user experience for assigned GridUnity portfolio products, ensuring quality, coherence, and platform consistency.

• Translate product strategy and requirements into intuitive user flows, wireframes, and prototypes for complex B2B SaaS platforms.

• Lead user-centered discovery through research, interviews, and usability testing to identify UX risks and opportunities.

• Collaborate closely with Product Management, Engineering, and Customer Experience teams throughout the product development lifecycle.

• Contribute to and maintain design systems, UX patterns, and interaction models to ensure scalability and a unified user experience.

📝 Enhancement Note: This role is explicitly focused on Product Design within a B2B SaaS context, with a strong emphasis on user experience (UX) for complex, regulated industries. The "portfolio team" structure suggests a need for designers who can manage multiple product areas while maintaining overall platform integrity. The emphasis on "interconnection life cycle management" and the "energy sector" highlights the specialized domain knowledge that will be advantageous.

📈 Primary Responsibilities

• Define and evolve the user experience for a dedicated portion of GridUnity's technology product portfolio, ensuring clarity, usability, and consistency across features, workflows, and shared platform patterns.

• Develop and maintain UX patterns, interaction models, and design standards that promote product scalability, reuse, and development speed, while converging towards GridUnity's emerging product platform.

• Act as a steward for UX standards and best practices, fostering consistent, high-quality experiences across different teams and product areas.

• Define and monitor UX success metrics, leveraging qualitative and quantitative insights to assess experience quality and drive continuous improvement.

• Communicate UX insights, potential risks, and strategic recommendations to leadership to inform product decisions and roadmap prioritization.

• Partner with Product Owners to translate product strategy, roadmap priorities, and detailed requirements into clear user flows, wireframes, and interactive prototypes.

• Incorporate market, regulatory, and Voice of Customer insights, gathered by the Insights team, directly into experience design.

• Plan and execute user research activities, including interviews, workflow walkthroughs, and usability testing, with a focus on understanding real-world operational constraints, edge cases, and complex user journeys.

• Synthesize research findings into actionable design recommendations that directly influence product strategy and feature development.

• Work collaboratively with Engineering teams to ensure design feasibility, clear understanding, and accurate implementation, paying close attention to edge cases, error states, data availability, permissions, and system constraints.

• Support iterative delivery cycles through active participation in design reviews, feedback loops, and post-release UX evaluation to ensure ongoing quality and user satisfaction.

• Guide UX decisions during platform transitions and significant product evolution phases, ensuring user continuity while enhancing long-term platform usability and coherence.

• Balance the need for product standardization with customer-specific configuration requirements to support GridUnity’s productized approach effectively.

• Ensure platform longevity through comprehensive documentation, user guides, and adherence to established best practices.

📝 Enhancement Note: The responsibilities highlight a deep involvement in the entire product lifecycle, from initial discovery and research to design, implementation support, and post-launch evaluation. The emphasis on "complex workflows," "data-heavy interfaces," and "expert users" in a "regulated industry" like energy is a critical differentiator for candidates. The need to balance "standardization" with "configuration" points to a sophisticated understanding of enterprise SaaS design challenges.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is often preferred, though equivalent practical experience will be considered.

Experience: 4+ years of dedicated experience designing user experiences for complex B2B SaaS platforms or enterprise software solutions.

Required Skills:

• Proven ability to design end-to-end user experiences, demonstrated through a strong portfolio showcasing research, flow mapping, interaction design, and delivered product outcomes.

• Expertise in creating clear user flows, detailed wireframes, and interactive prototypes using industry-standard design tools.

• Experience working collaboratively with Product Management and Engineering teams within an Agile development framework.

• Demonstrated ability to design for complex workflows, data-heavy interfaces, and sophisticated user needs characteristic of expert users.

• Exceptional communication skills, with the ability to articulate and defend design decisions with evidence-based reasoning and compelling presentations.

• Proficiency in user research methodologies, including planning and conducting user interviews, workflow walkthroughs, and usability testing.

• Understanding of design system principles and experience contributing to or working within established design systems. Preferred Skills:

• Prior experience designing products for regulated industries such as energy, utilities, infrastructure, government, or similar sectors.

• Experience with SaaS platforms that require balancing standardization with customer-specific configuration options.

• Proven experience supporting platform migrations or significant product evolution initiatives.

• Adaptability and comfort operating within a fast-moving, scaling organization where processes are continuously evolving to match business growth.

• Familiarity with the energy sector's unique operational processes and regulatory landscape, particularly concerning grid interconnection.

📝 Enhancement Note: The requirement for "4+ years of experience designing user experiences for complex B2B SaaS platforms or enterprise software solutions" strongly indicates a mid-level to senior role. The emphasis on a "strong portfolio demonstrating end-to-end UX work" is paramount, suggesting candidates should be prepared to showcase their entire design process. The "preferred skills" are highly specific and indicate a strong advantage for candidates with experience in regulated industries and platform evolution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design processes, including user research, journey mapping, wireframing, prototyping, and final implemented designs.

• Case studies that clearly articulate the problem statement, design process, user insights, design decisions, and measurable outcomes or impact of your work.

• Examples of complex B2B SaaS or enterprise software solutions, ideally demonstrating experience with data-heavy interfaces and intricate workflows.

• Demonstrations of how you've contributed to or utilized design systems and style guides to ensure consistency and scalability.

• Evidence of collaboration with Product Management and Engineering, illustrating your role within cross-functional teams and iterative development cycles. Process Documentation:

• Showcase your ability to document UX processes, including user research findings, design rationale, and rationale behind specific design choices.

• Provide examples of how you translate product requirements and user insights into actionable design specifications for engineering teams.

• Demonstrate understanding of how to define and track UX success metrics, and how these metrics informed design iterations or product improvements.

• Illustrate your approach to user testing, including methodologies used, participant recruitment, and how feedback was integrated into the design.

📝 Enhancement Note: For a Product Designer role, the portfolio is critical. It needs to go beyond just visual mockups to demonstrate a deep understanding of user-centered design methodology, problem-solving, and impact. The emphasis on "end-to-end UX work" and "measurable outcomes" is key for this role, especially given the B2B SaaS and regulated industry context.

💵 Compensation & Benefits

Salary Range: The provided salary range for this Product Designer position in the U.S. is $124,000 - $170,000 annually. This range is competitive for a mid-level to senior Product Designer role in the U.S. technology sector, especially for a fully remote position with a company operating in a specialized industry like energy infrastructure software. Factors influencing placement within this range will include years of relevant experience, depth of portfolio, specific domain expertise (e.g., energy sector), and demonstrated impact in previous roles.

Benefits:

• Competitive compensation packages that recognize expertise and contributions.

• Comprehensive health, dental, and vision insurance plans, effective from the first day of employment.

• Short-term and long-term disability insurance, provided at no cost to the employee.

• Basic life insurance coverage, also provided at no cost.

• 401(k) retirement savings plan with a generous 4% company match.

• Flexible Paid Time Off (PTO) policy, promoting work-life balance.

• Professional development opportunities, including training programs, mentorship, and defined career pathing.

• Remote-first culture designed to offer flexibility and support work-life balance.

• Mission-driven work with the opportunity to significantly impact the energy sector's transition to a more sustainable future.

Working Hours: The role is designated as FULL_TIME, typically implying a standard workweek of approximately 40 hours. As a remote-first company, GridUnity likely offers flexibility in daily scheduling, but adherence to project deadlines and team collaboration needs will be paramount.

📝 Enhancement Note: The salary range ($124k-$170k) is typical for a Product Designer with 4+ years of experience in the US tech market, especially for a remote role. The benefits package is comprehensive and aligns with industry standards for tech companies, with specific mention of professional development and a mission-driven aspect that can be a strong selling point. The "remote-first culture" and "flexible PTO" are key perks for attracting talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: GridUnity operates within the Energy Technology (EnergyTech) sector, specifically focusing on Interconnection Life Cycle Management software for the electric grid. This industry is characterized by its highly regulated nature, complex operational processes, and critical importance for transitioning to a sustainable and resilient energy future. The company's mission is to unite grid interconnection stakeholders on a single platform, converting data into actionable intelligence to accelerate energy project timelines.

Company Size: GridUnity is described as a "lean, fast-moving team" operating in a "scaling organization." While specific employee numbers aren't provided, this suggests a company that is past the early startup phase and is actively growing, likely with 50-200 employees, but still retaining agility. This environment means processes are evolving, and individuals often wear multiple hats.

Founded: The founding date is not explicitly provided, but the description of a "scaling organization" implies it has been established for several years and has achieved product-market fit, now focusing on growth and enhancing its platform.

Team Structure:

• The Product Designer will report to the Director of Product Management and be a core member of the portfolio team.

• They will work closely with Product Owners, Engineering, and Customer Experience teams.

• Collaboration will also occur with the company-wide Platform Product Designer, who manages the design system and UX standards.

• The structure suggests a matrixed approach where designers are embedded within product teams but also contribute to and leverage central design resources. Methodology:

• GridUnity utilizes an Agile development environment.

• The company emphasizes a user-centered design approach, incorporating market, regulatory, and Voice of Customer insights.

• Design processes involve user research (interviews, workflow walkthroughs, usability testing), wireframing, prototyping, and iterative delivery.

• A key focus is on translating complex requirements into intuitive and coherent user journeys.

• The company promotes radical transparency, bold thinking, reliability, and continuous learning.

Company Website: https://www.gridunity.com/

📝 Enhancement Note: Understanding GridUnity's industry (EnergyTech, grid interconnection) is crucial. This sector involves complex regulations, long development cycles for energy projects, and critical infrastructure. The company's "scaling" nature means candidates should expect a dynamic environment where process definition and adaptation are ongoing. The emphasis on "funfillment" and "bold thinking" suggests a culture that values both hard work and employee well-being.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Product Designer with a focus on UX for B2B SaaS. With 4+ years of experience required, it sits at the mid-level to senior individual contributor tier. The responsibilities indicate a significant level of autonomy and ownership over specific product areas, including research, design, and contributing to platform standards. The role is foundational to product strategy and customer satisfaction within its assigned domain.

Reporting Structure: The Product Designer will report directly to the Director of Product Management. This provides a clear reporting line and access to leadership for strategic alignment and mentorship. They will also collaborate closely with Product Owners, Engineering leads, and the central Platform Product Designer.

Operations Impact: While not a traditional "Revenue Operations" or "Sales Operations" role, this Product Designer's work has a direct and significant impact on the company's operational efficiency and revenue generation. By improving the usability and coherence of GridUnity's software, the designer directly contributes to:

• Reducing interconnection processing times: This is GridUnity's core value proposition, directly impacting project acceleration and client success.

• Enhancing customer satisfaction and retention: Intuitive software leads to happier clients and reduces churn.

• Increasing adoption and efficiency: Well-designed tools empower users to perform complex tasks more effectively, reducing errors and training overhead.

• Supporting platform scalability: Well-defined UX patterns and design systems enable faster development and integration of new features, supporting business growth.

Growth Opportunities:

• Deep Domain Expertise: Opportunity to become an expert in the complex and critical field of energy grid interconnection, a highly sought-after specialization.

• Platform Design Leadership: Potential to grow into a lead role for a product area or contribute more significantly to the company-wide design system and UX strategy.

• Cross-Functional Influence: Develop strong relationships and influence across Product Management, Engineering, and Customer Experience to shape product direction.

• Mentorship: Opportunities to mentor junior designers as the team grows and potentially move into a Lead Product Designer role.

• Strategic Impact: Contribute to the evolution of GridUnity's platform and its impact on the global energy transition.

📝 Enhancement Note: The "Operations Impact" section is tailored to demonstrate how a Product Designer role, though not directly in Ops, significantly influences the operational and commercial success of the company. The growth opportunities emphasize specialization, leadership potential, and strategic influence within a critical industry.

🌐 Work Environment

Office Type: GridUnity operates under a remote-first culture. This means the primary work environment is the employee's home office, with a strong emphasis on digital collaboration tools and asynchronous communication. There are no mandated office days or requirements to be physically present in a specific location beyond the country of employment.

Office Location(s): While the company is remote-first, the role is restricted to individuals who qualify as "U.S. persons" and can work within the United States. This is due to potential access to data and systems subject to U.S. critical infrastructure protection regulations. Specific physical office locations are not a factor for this role, but the work must be performed within the U.S.

Workspace Context:

• Collaborative Environment: The remote-first setup necessitates a highly collaborative digital environment. Expect extensive use of video conferencing, instant messaging, project management tools, and shared design platforms (e.g., Figma).

• Operations Tools & Technology: The designer will have access to and be expected to utilize a suite of digital tools for design, collaboration, and communication. This includes design software (e.g., Figma), prototyping tools, user research platforms, and project management systems.

• Team Interaction: Regular interaction with Product Managers, Engineers, Customer Experience representatives, and the central Platform Product Designer will occur through scheduled meetings, ad-hoc discussions, and asynchronous communication channels. The focus is on effective virtual collaboration to achieve project goals.

Work Schedule: As a FULL_TIME, remote role, the work schedule is likely flexible, allowing employees to manage their time effectively to meet project deadlines and collaborate with colleagues across different time zones within the U.S. (e.g., America/Chicago timezone mentioned). Core working hours may exist for critical meetings, but the emphasis is on output and effective communication rather than strict adherence to a 9-to-5 schedule.

📝 Enhancement Note: The "remote-first" aspect is a primary characteristic of the work environment, emphasizing digital collaboration and flexibility. The restriction to "U.S. persons" working within the U.S. is a critical eligibility criterion directly tied to the nature of the company's business and regulatory compliance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational qualifications and experience.

• Hiring Manager Interview: Typically with the Director of Product Management, focusing on your background, motivations, and fit with the role and company culture. Expect discussions around your experience with complex B2B SaaS, design process, and collaboration style.

• Portfolio Review & Design Challenge: This is a critical stage. You will likely present your portfolio, walking through key case studies. A design challenge may be given, either pre-interview or as an in-interview exercise, focusing on a relevant problem within the energy interconnection domain. This assesses your problem-solving, design thinking, and ability to articulate your process.

• Cross-Functional Interviews: Interviews with Product Owners, Engineering leads, or other designers to evaluate collaboration skills, technical understanding, and ability to work within an Agile team.

• Final Interview: Potentially with a senior leader or executive, focusing on strategic thinking, cultural fit, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best demonstrate your end-to-end UX process for complex B2B SaaS or enterprise software. Prioritize projects that show impact and problem-solving.

• Tell a Story: For each case study, clearly articulate the problem, your role, the user research conducted, design decisions made (and why), challenges faced, and the final outcome or impact (quantified if possible).

• Highlight Process: Detail your methodology – how you approached research, ideation, iteration, and collaboration with stakeholders. Show your thinking, not just the final deliverables.

• Showcase B2B & Complexity: Emphasize your experience with data-heavy interfaces, complex workflows, expert users, and regulated industries if applicable.

• Design System Contribution: If you have experience creating or contributing to design systems, make this evident.

• Prepare for Questions: Be ready to discuss trade-offs, design decisions, and how you handle constructive criticism or conflicting feedback.

Challenge Preparation:

• Understand the Domain: Research GridUnity's mission, products, and the challenges in grid interconnection. Familiarize yourself with common terminology and processes in the energy sector.

• Focus on Process: For any design challenge, emphasize your process – how you would approach understanding the problem, gathering requirements, identifying users, and iterating on solutions.

• Think Holistically: Consider not just the UI but also the underlying data, workflows, constraints, and potential integrations.

• Communicate Clearly: Practice articulating your thought process, design rationale, and any assumptions you make.

• Be Pragmatic: Demonstrate an understanding of real-world constraints (technical, business, regulatory) and how they influence design decisions.

📝 Enhancement Note: The application and interview process for a design role of this caliber will heavily emphasize the portfolio. Candidates need to prepare case studies that showcase their depth of experience in B2B SaaS and complex problem-solving. The potential for a design challenge underscores the need to demonstrate practical application of design skills and domain understanding.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, as it's industry standard for collaborative design and design system management), Sketch, Adobe XD.

• User Research & Testing: Tools for conducting interviews, usability tests, and synthesizing findings (e.g., UserTesting.com, Lookback, Dovetail, Miro for synthesis).

• Collaboration & Project Management: Jira, Confluence, Asana, Trello (for tracking tasks, sprints, and documentation).

• Communication: Slack, Microsoft Teams (for day-to-day team communication).

Analytics & Reporting:

• While not directly a data analyst role, the Product Designer will need to understand and potentially use analytics tools to track UX metrics. This could include:
  • Product Analytics Platforms: Mixpanel, Amplitude, Pendo (for understanding user behavior within the application).
  • Web Analytics: Google Analytics (less likely for pure B2B SaaS, but possible).
  • Internal Dashboards: Tools that visualize key performance indicators (KPIs) related to product usage and user engagement.

CRM & Automation:

• Understanding of how CRM systems (e.g., Salesforce) interact with the product, particularly if customer success or sales teams use them for client interaction and tracking.

• Familiarity with workflow automation concepts, as the product itself automates complex processes.

📝 Enhancement Note: Given the emphasis on design systems and collaboration, Figma is almost certainly a core tool. Experience with user research platforms and project management tools like Jira is also critical for working within an Agile engineering team. Understanding product analytics tools is important for measuring the impact of design decisions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users, especially in complex, operational environments.

• Data-Driven Decision Making: Utilizing qualitative and quantitative insights from research and analytics to inform design choices and measure impact.

• Collaboration & Transparency: Working openly with Product, Engineering, and Customer Experience teams, sharing insights, and seeking feedback proactively.

• Continuous Learning & Improvement: Embracing a mindset of ongoing learning, adapting to new methodologies, and iterating on designs and processes.

• Reliability & Quality: Ensuring the delivered product experiences are robust, usable, and meet high standards of quality and consistency.

• Bold Thinking & Innovation: Encouraging creative solutions to complex problems, pushing boundaries within the domain to drive meaningful change.

Collaboration Style:

• Cross-functional Integration: The designer is expected to be deeply integrated with Product Owners and Engineering, participating in sprint planning, backlog grooming, and daily stand-ups.

• Constructive Feedback Culture: An environment where feedback is openly exchanged, constructively delivered, and incorporated into the design process.

• Shared Ownership: A sense that product success is a collective effort, with designers, PMs, and engineers sharing responsibility for delivering value to the customer.

• Asynchronous & Synchronous Communication: Proficient in using both real-time (video calls, chat) and asynchronous (documentation, comments) methods to facilitate effective collaboration across a remote team.

📝 Enhancement Note: The company culture emphasizes agility, user focus, and collaboration, which are key for success in a scaling tech company. The values align with best practices in modern product development, particularly the blend of "bold thinking" with "reliability" and the focus on "continuous learning" in a rapidly evolving industry.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of the Energy Sector: Designing for the intricate, highly regulated, and often legacy-driven processes within the energy grid interconnection domain requires significant learning and adaptation. Understanding the nuances of utility operations, regulatory frameworks, and diverse stakeholder needs is a key challenge.

• Balancing Standardization and Configuration: GridUnity aims to productize solutions while serving diverse enterprise clients. Finding the right balance between offering standardized, scalable features and allowing for necessary customer-specific configurations is a persistent design challenge.

• Evolving Processes in a Scaling Organization: As a fast-growing company, internal processes are likely still maturing. Adapting to changing workflows, tools, and team structures requires flexibility and a proactive approach to defining and improving design operations.

• Ensuring Platform Coherence: With multiple product areas and a central design system, maintaining UX consistency and a unified platform experience across all touchpoints, especially during platform evolution, is a significant undertaking.

Learning & Development Opportunities:

• Domain Specialization: Deep dive into the energy sector, becoming a subject matter expert in grid interconnection, utility operations, and regulatory compliance.

• Design System Evolution: Contribute to the growth and maturity of GridUnity's design system, potentially taking on more ownership or leadership in defining new patterns and standards.

• Advanced UX Methodologies: Opportunities to refine skills in areas like complex workflow analysis, enterprise system design, and user research for highly specialized user groups.

• Cross-Functional Leadership: Develop skills in influencing product strategy and collaborating effectively with senior stakeholders across Product, Engineering, and Business development.

• Mentorship Programs: Participate in or lead mentorship initiatives, sharing knowledge and growing leadership capabilities.

📝 Enhancement Note: The challenges listed are directly derived from the job description's emphasis on complexity, industry specifics, and the scaling nature of the company. The growth opportunities focus on deepening expertise, contributing to core product assets like the design system, and developing leadership skills within a mission-critical industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, regulated industry. What were the key challenges and how did you address them?" (Focus on your process, research, and ability to navigate constraints).

• "Walk us through your approach to developing a user experience for a new feature within an existing B2B SaaS product, especially if it needs to integrate with a design system." (Highlight your understanding of iterative design, collaboration, and design system adherence/contribution).

• "How do you balance user needs with business requirements and technical constraints when designing for enterprise software?" (Demonstrate your pragmatic approach and ability to make trade-offs).

• "Imagine you're tasked with designing a new workflow for utility operators to manage grid interconnection applications. What would be your first steps, and what kind of research would you conduct?" (Showcase your problem-solving process, research methodologies, and domain curiosity). Company & Culture Questions:

• "What interests you about GridUnity's mission and the energy sector?" (Research the company's mission and the importance of interconnection. Connect it to your passion for impactful design).

• "How do you contribute to a remote-first culture and ensure effective collaboration with distributed teams?" (Discuss your communication strategies, use of collaboration tools, and proactive engagement).

• "Describe a situation where you had to adapt to evolving processes or a rapidly changing organizational environment. How did you handle it?" (Highlight your flexibility, resilience, and ability to thrive in dynamic settings). Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, begin with the problem, your role and responsibilities, the research and insights gathered, your design process and key decisions, the final solution, and the impact/outcomes.

• Show, Don't Just Tell: Use visuals effectively – sketches, wireframes, prototypes, and screenshots of the final product. Explain why you made specific design choices.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased task completion rate, reduced error rate, improved user satisfaction scores).

• Highlight Collaboration: Mention how you worked with Product Managers, Engineers, and other stakeholders throughout the process.

• Be Prepared for Deep Dives: Expect questions about specific design decisions, alternative solutions you considered, and how you handled feedback or disagreements.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also domain curiosity, adaptability, and strong collaborative abilities within a remote, scaling environment. The portfolio presentation is key, requiring a structured narrative that highlights process and impact.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Ashby.

• Tailor your resume: Highlight experience relevant to B2B SaaS, enterprise software, complex workflows, and user research. Quantify achievements where possible.

• Curate your portfolio: Select 2-3 strong case studies demonstrating your end-to-end UX process for complex B2B/enterprise products. Ensure it's easily accessible (e.g., via a personal website or PDF).

• Prepare your portfolio presentation: Practice walking through your selected case studies, focusing on your process, rationale, and the impact of your designs. Be ready to discuss your role and collaborations.

• Research GridUnity: Understand their mission, products, the energy sector, and their company culture. Prepare thoughtful questions to ask the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions tailored for a Product Designer role within the B2B SaaS and EnergyTech sectors. All details, particularly regarding specific processes, tools, and cultural nuances, should be verified directly with GridUnity during the application and interview stages.