Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Fanatics Collectibles

Location: Los Angeles, California, United States / Ciudad de México, Mexico

Job Type: Full-time

Category: Product Design / UX/UI Design

Date Posted: September 25, 2026

Experience Level: Mid-level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Design engaging digital experiences for a global sports platform spanning collectibles, culture, and technology, encompassing brands like Topps, Fanatics Live, and Fanatics Collect.

• Translate product requirements, user needs, and business objectives into intuitive user flows, wireframes, prototypes, and polished interface designs for web and mobile applications.

• Collaborate closely with product managers, engineers, researchers, marketers, and creative partners to bring innovative product concepts to life, ensuring cohesive brand experiences.

• Contribute to the evolution of established design systems, patterns, and interaction standards, while also identifying opportunities for improvement and innovation.

• Leverage user feedback, research, product insights, and data analysis to iterate on designs, enhance user experience, and drive operational excellence within the collectibles ecosystem.

📝 Enhancement Note: This role is positioned as a mid-level Product Designer, indicated by the 2-5 year experience expectation and the scope of responsibilities involving translating requirements into designs and collaborating across teams. The emphasis on operational excellence and platform scalability suggests a need for designers who can contribute to robust, user-friendly systems supporting a high volume of transactions. The dual location offering (Los Angeles and Mexico City) highlights the company's global reach and the potential for cross-cultural collaboration.

📈 Primary Responsibilities

• Conceptualize and design user-centered digital experiences for Topps, Fanatics Live, and Fanatics Collect across web and mobile platforms, focusing on intuitive navigation and engaging interactions.

• Develop comprehensive user flows, wireframes, interactive prototypes, and high-fidelity interface designs that effectively communicate design solutions and user journeys.

• Actively participate in the end-to-end design process, from initial concept exploration and user research synthesis to detailed visual design and implementation support.

• Partner with Product Managers to deeply understand product requirements, business goals, and user needs, translating these into effective design strategies.

• Collaborate with Engineering teams to ensure design feasibility, provide clear specifications, and maintain design integrity throughout the development lifecycle.

• Work closely with other Product Designers to share insights, contribute to collective problem-solving, and maintain a consistent design language across the product suite.

• Coordinate with the Graphic Designer and other creative stakeholders to align product interfaces with brand visual identities and storytelling elements.

• Apply and contribute to existing design systems, ensuring consistency, scalability, and adherence to established interaction and usability standards.

• Utilize user feedback, design critiques, product analytics, and market research to inform design iterations and continuously improve user experience metrics.

• Create and present design artifacts, including prototypes and mockups, to effectively communicate design rationale and facilitate stakeholder buy-in.

• Participate actively in design critiques, brainstorming sessions, and cross-functional team meetings to foster a collaborative design culture.

• Manage assigned design projects, track progress, proactively communicate potential challenges, and ensure timely delivery of design assets.

• Stay abreast of emerging design trends, best practices, and innovative patterns in digital products, mobile experiences, social platforms, marketplaces, live commerce, and the collectibles industry.

📝 Enhancement Note: The responsibilities clearly outline a hands-on product design role, emphasizing the full design lifecycle from ideation to implementation. The specific mention of "operational excellence, platform scalability, trust, and customer experience" in the context of the Mexico City hub suggests that designers will be involved in building foundational systems and tooling that support critical business functions, not just consumer-facing features. This implies a need for designers who can think systematically and consider the long-term impact of their designs on operations.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 2-5 years of professional experience in product design, UX/UI design, interaction design, or a similar digital design discipline. This experience can be demonstrated through full-time roles, internships, freelance projects, or significant personal projects.

Required Skills:

• Demonstrated proficiency in product design principles, with a strong portfolio showcasing a structured design process and problem-solving capabilities.

• Solid understanding of user-centered design methodologies and best practices.

• Expertise in visual and interaction design, including layout, typography, visual hierarchy, usability principles, and responsive design techniques.

• Experience designing digital products for both web and mobile applications.

• Proficiency with industry-standard design and prototyping tools, with a specific emphasis on Figma.

• Ability to translate complex requirements and user needs into clear, intuitive, and engaging user flows, wireframes, and polished interfaces.

• Strong attention to detail, with a commitment to delivering high-quality, pixel-perfect designs.

• Excellent communication skills, with the ability to articulate design decisions and rationale clearly to cross-functional teams.

• Proven ability to collaborate effectively with product managers, engineers, researchers, and other designers in a fast-paced environment.

• Experience managing multiple projects and priorities simultaneously, with the ability to adapt to evolving requirements.

• Curiosity and a proactive approach to learning new design techniques, tools, and industry trends. Preferred Skills:

• Experience contributing to or utilizing established design systems and pattern libraries.

• Familiarity with agile development methodologies and cross-functional team collaboration within an agile framework.

• Interest in or experience with designing for e-commerce, marketplaces, community platforms, live commerce, or digital collectibles.

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

• Experience with user research methodologies and synthesizing research findings into design solutions.

• A passion for sports, collectibles, entertainment, or gaming culture.

📝 Enhancement Note: The requirement for a portfolio is critical and should highlight not just final designs but the process behind them. For this role, showcasing how the candidate moved from understanding a problem to a final, implemented solution, including iterations and rationale, will be key. The emphasis on Figma is a strong indicator of the primary toolset. The "2-5 years" experience level suggests a candidate who can work independently on defined tasks but may still require some guidance on complex strategic initiatives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 comprehensive case studies that detail your product design process from problem definition to solution implementation.

• Each case study should clearly articulate the user problem or business challenge, your role in addressing it, the design solutions explored, and the impact of the final design.

• Include examples of user flows, wireframes, interactive prototypes, and high-fidelity UI designs that demonstrate your technical skills and design thinking.

• Highlight your ability to apply user-centered design principles and address usability challenges within your showcased projects.

• Demonstrate experience with responsive design across various devices and screen sizes. Process Documentation:

• Clearly outline your approach to user research and how you integrate insights into your design process.

• Provide examples of how you have contributed to or utilized design systems to ensure consistency and efficiency in your work.

• Illustrate your collaboration process with product managers and engineers, showing how you effectively communicate design intent and iterate based on feedback.

• If possible, include examples where your designs have led to measurable improvements in user engagement, conversion rates, or operational efficiency.

📝 Enhancement Note: For a Product Designer role, especially at a company like Fanatics Collectibles that operates at the intersection of commerce, content, and technology, the portfolio is paramount. It's not just about aesthetics but about demonstrating a robust, problem-solving design process. Candidates should be prepared to walk through their case studies, explaining their decision-making at each stage and how they addressed user needs and business objectives. Demonstrating experience with digital marketplaces or live commerce platforms would be a significant advantage.

💵 Compensation & Benefits

Salary Range: $95,000 - $120,000 USD per year (for Los Angeles location). Note: This range is specific to Los Angeles. Salary for Mexico City will be adjusted based on local market conditions, cost of living, and candidate experience.

Benefits:

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Paid time off (vacation, sick leave, holidays).

• Parental leave.

• Employee discounts on Fanatics merchandise.

• Opportunities for professional development and continuing education.

• Potential for bonuses or other incentive compensation based on company and individual performance.

Working Hours: 40 hours per week, typically Monday through Friday. Flexibility may be available depending on project needs and team collaboration schedules, with a strong emphasis on on-site presence.

📝 Enhancement Note: The provided salary range of $95,000 - $120,000 USD for Los Angeles is competitive for a mid-level Product Designer. A significant consideration for candidates applying to the Mexico City location will be how this range translates to the local market. It's advisable for candidates in Mexico City to research comparable roles and compensation benchmarks in that region. The mention of "short-term or long-term incentive compensation" in the original job description implies that the total compensation package could exceed the base salary range.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Sports Platform, Collectibles, E-commerce, Technology, Media, Entertainment.

Company Size: Over 22,000 employees globally (Fanatics Inc.). Fanatics Collectibles is a significant division within this larger organization, implying access to extensive resources and a broad market reach.

Founded: Fanatics Inc. was founded in 1995. Fanatics Collectibles, as a distinct entity, is part of the company's strategic expansion into the collectibles market.

Team Structure:

• The Product Design team operates within the broader Fanatics Collectibles technology hub, fostering collaboration between design, product management, and engineering.

• Designers will work within cross-functional product teams, each likely focused on specific brands or functional areas (e.g., Topps, Fanatics Live, Fanatics Collect, CX, Trust & Safety).

• Reporting structure typically involves a Design Lead or Manager, with direct collaboration across product and engineering leads.

• Cross-functional collaboration is essential, involving close partnerships with Graphic Designers, Product Managers, Engineers, Researchers, Marketers, and potentially stakeholders from Customer Experience and Operations. Methodology:

• Data-driven design approach, leveraging analytics, user feedback, and market trends to inform product decisions.

• Emphasis on agile development methodologies to ensure iterative progress and adaptability.

• Focus on operational excellence, scalability, and building robust systems to support a high volume of user transactions and global operations.

• Commitment to creating cohesive and compelling fan experiences that integrate product usability with strong brand identity and visual storytelling.

Company Website: https://www.fanaticsinc.com/

📝 Enhancement Note: Fanatics is a rapidly growing company with a significant presence in the sports and collectibles industry. The culture is likely fast-paced, ambitious, and focused on innovation and fan engagement. The establishment of a new technology hub in Mexico City suggests a strategic investment in talent and infrastructure to support global growth and operational efficiency. Designers joining this team will be part of building out new capabilities and processes.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer (2-5 years of experience). It offers the opportunity to gain significant experience across multiple digital product lines within a dynamic industry. The designer is expected to contribute independently to defined projects and collaborate effectively with senior team members and cross-functional partners.

Reporting Structure: The Product Designer will report to a Design Lead or Manager within the Fanatics Collectibles division. They will work closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: Product Designers at Fanatics Collectibles play a crucial role in shaping the user experience of platforms that drive significant revenue through commerce, collectibles sales, and engagement. Their work directly impacts customer acquisition, retention, transaction volume, and overall brand perception within the sports and collectibles ecosystem. By creating intuitive and engaging experiences, they contribute to the operational efficiency and scalability of the business.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas such as e-commerce design, marketplace UX, live commerce interfaces, or digital collectibles platforms.

• Career Advancement: Potential to progress to Senior Product Designer, Lead Product Designer, or Design Manager roles as the team and company grow.

• Cross-Functional Learning: Exposure to product management, engineering, marketing, and operations, providing a holistic understanding of product development and business strategy.

• Industry Exposure: Deep dive into the fast-growing sports, collectibles, and digital asset markets, building valuable domain expertise.

• Mentorship: Access to experienced design leaders and cross-functional mentors within Fanatics' extensive network.

📝 Enhancement Note: The growth trajectory for a Product Designer at Fanatics Collectibles is promising, given the company's expansion and investment in digital platforms. The role offers a clear path to senior individual contributor roles and potentially leadership positions, especially within the newly established Mexico City tech hub. The emphasis on operational impact means that designers who can demonstrate how their work improves efficiency and scalability will be highly valued.

🌐 Work Environment

Office Type: On-site. The company is establishing a new technology hub in Mexico City and has existing operations in Los Angeles. This indicates a preference for in-person collaboration and team building.

Office Location(s):

• Los Angeles, California, United States

• Ciudad de México, Mexico City, Mexico Candidates will be placed in one of these primary locations. Workspace Context:

• The work environment is expected to be collaborative, fast-paced, and dynamic, characteristic of a growing tech company within a larger sports and entertainment conglomerate.

• Designers will have access to modern design tools and technologies, likely including Figma, alongside collaboration platforms.

• The Mexico City hub is being built with a focus on operational excellence, suggesting a well-equipped and structured workspace designed to support scalable systems and customer experience initiatives.

• Opportunities for interaction with diverse teams, including product, engineering, marketing, and operations, will be frequent.

Work Schedule: Standard 40-hour work week (Monday-Friday). While on-site, there may be some flexibility in daily hours, but core collaboration times and project deadlines will necessitate consistent availability. Attendance at key meetings and team syncs will be expected.

📝 Enhancement Note: The on-site requirement underscores the company's value for in-person collaboration, team synergy, and the specific benefits of building a new technology hub with a physical presence. For the Mexico City location, this implies a dedicated office space designed to foster innovation and operational efficiency. Candidates should be prepared for a structured work environment that supports close teamwork and regular interaction with colleagues.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on relevant experience and portfolio alignment.

• Portfolio Review & Screening Call: A brief call with a designer or hiring manager to discuss your portfolio and initial qualifications. Be prepared to walk through a specific case study that showcases your end-to-end design process.

• Design Challenge/Assignment: You may be given a take-home design challenge or an in-person/virtual design exercise to assess your problem-solving skills, design thinking, and execution capabilities. This will likely involve a specific problem related to the Fanatics Collectibles ecosystem.

• On-site/Virtual Interviews: Multiple rounds of interviews with team members, including other designers, product managers, engineers, and potentially leadership. These interviews will delve deeper into your experience, design philosophy, collaboration style, and how you handle specific scenarios.

• Final Interview: A final conversation with a senior leader or hiring manager to assess overall fit and address any remaining questions.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best represent your skills and alignment with the role's requirements (e.g., e-commerce, marketplaces, mobile apps).

• Tell a Story: For each project, clearly articulate the problem, your role, your process (research, ideation, iteration), the solutions you designed, and the outcomes or impact. Use visuals effectively to illustrate your points.

• Highlight Your Process: Emphasize how you approach problems, make decisions, and iterate based on feedback and data. Show your wireframes, user flows, and prototypes, not just final polished screens.

• Demonstrate Tool Proficiency: Clearly showcase your Figma skills and any other relevant tools used.

• Focus on Impact: Quantify results where possible (e.g., "increased conversion by X%", "reduced task completion time by Y%"). If direct metrics are unavailable, discuss the intended impact and how you would measure it.

• Tailor to Fanatics: If possible, subtly tailor your presentation to reflect an understanding of Fanatics Collectibles' brands and market.

Challenge Preparation:

• Understand the Brief: Carefully read and understand the scope, constraints, and objectives of any design challenge. Ask clarifying questions if needed.

• Focus on Process: Even if time is limited, demonstrate your design thinking process. Show how you would approach the problem, even if you can't complete every step.

• Prioritize: Identify the most critical aspects of the challenge and focus your efforts there.

• Communicate Clearly: Be prepared to articulate your decisions and rationale, just as you would in an interview.

📝 Enhancement Note: The interview process is designed to assess both design craft and collaboration skills. The portfolio review is a critical gate. Candidates should prepare to discuss their projects in detail, focusing on the "why" behind their design decisions and their ability to solve complex problems within a business context. The mention of a "new technology hub in Mexico City" suggests that the interviews might also probe adaptability and the ability to help build processes and culture.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency is a must.

• Prototyping Tools: Experience with Figma's prototyping capabilities is key; familiarity with other tools like InVision, Principle, or ProtoPie is a plus.

• Wireframing Tools: Figma, Sketch, Adobe XD, or similar tools for creating low-fidelity layouts and user flows.

Analytics & Reporting:

• While not a direct responsibility, familiarity with how product designs are tracked and analyzed using tools like Google Analytics, Amplitude, Mixpanel, or similar product analytics platforms is beneficial for data-informed design iterations.

• Understanding of A/B testing principles and how design variations are tested. CRM & Automation:

• Not directly applicable to the Product Designer role, but an understanding of how user data flows through systems (e.g., CRM, marketing automation) can inform design decisions related to user profiles and personalization. Other:

• Familiarity with project management tools like Jira, Asana, or Trello for tracking design tasks and progress within agile workflows.

• Collaboration tools such as Slack and Google Workspace.

📝 Enhancement Note: The explicit mention of Figma as a primary tool is a strong signal. Candidates should be ready to demonstrate advanced Figma skills, including component libraries, auto layout, and interactive prototyping. While direct experience with analytics or CRM tools isn't required, a conceptual understanding of how designs impact user behavior and business metrics is highly valued, especially given the company's focus on data-driven decision-making and operational efficiency.

👥 Team Culture & Values

Operations Values:

• Fanaticism: A deep passion for sports, collectibles, and creating exceptional fan experiences. This translates to a drive for excellence and a commitment to the product's mission.

• Integrity: Upholding high ethical standards in all dealings, particularly crucial in the collectibles and financial transaction space.

• Collaboration: Working effectively across diverse teams and disciplines to achieve shared goals, fostering an environment of mutual respect and open communication.

• Innovation: Continuously seeking new and better ways to engage fans, improve user experiences, and leverage technology in the collectibles market.

• Customer Focus: Prioritizing the needs and desires of fans and collectors in all design and product decisions, ensuring intuitive and delightful experiences.

Collaboration Style:

• Cross-functional Integration: Designers are integrated into product teams, working closely with product managers and engineers from concept through launch.

• Design Critiques: A culture of constructive feedback and peer review is encouraged to elevate the quality of design work.

• Open Communication: Encouraging direct and transparent communication across all levels and departments to ensure alignment and efficient problem-solving.

• Data-Informed: Decisions are supported by data and user insights, but creative intuition and strategic thinking are also highly valued.

📝 Enhancement Note: The "Fanatics" in Fanatics Collectibles implies a culture that is energetic, passionate, and driven by the sports and collectibles ecosystem. Designers should demonstrate an understanding of this ethos and how it translates into user-centric design decisions. The emphasis on integrity is particularly important for a company handling transactions and digital assets.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Identity: Ensuring cohesive design across multiple distinct brands (Topps, Fanatics Live, Fanatics Collect) while maintaining individual brand integrity and user expectations.

• Scalability & Performance: Designing for a global platform that handles millions of users and transactions, requiring a focus on performance, reliability, and scalability.

• Rapid Growth Environment: Adapting to a fast-paced, evolving company environment with shifting priorities and the need to quickly iterate on designs.

• Evolving Market: Staying ahead of trends in the rapidly changing collectibles, digital asset, and live commerce spaces to ensure products remain relevant and competitive.

• Cross-Cultural Design: Designing for a global audience with diverse cultural nuances and user behaviors, particularly relevant for the dual-location setup.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to hone skills in areas like interaction design for live commerce, designing for digital collectibles (NFTs), and advanced prototyping.

• Industry Immersion: Gaining deep expertise in the sports, collectibles, and gaming industries, which are experiencing significant digital transformation.

• Leadership Development: Potential to take on lead roles on projects, mentor junior designers, and contribute to shaping the design team's processes and culture.

• Cross-Functional Exposure: Learning about business operations, marketing strategies, and engineering challenges within a large, integrated digital platform.

• Tooling & Technology: Staying current with the latest advancements in design tools and emerging technologies relevant to digital products and marketplaces.

📝 Enhancement Note: The challenges present opportunities for growth. For example, navigating the complexities of multiple brands and a rapidly evolving market requires strategic thinking and adaptability. The growth opportunities are substantial, particularly for those looking to specialize in high-demand areas like digital collectibles or gain broad experience in a rapidly scaling company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance the needs of multiple stakeholders (e.g., product, engineering, marketing) on a design project. How did you manage conflicting priorities and ensure a successful outcome?" (Focus on collaboration, negotiation, and problem-solving.)

• "Walk us through a complex design problem you've solved. What was the problem, what was your process, what were the trade-offs you considered, and what was the impact of your solution?" (Prepare a strong case study from your portfolio.)

• "How do you approach designing for scale and performance in a digital product? Can you give an example?" (Highlight your understanding of technical constraints and user experience at scale.)

• "Imagine you're tasked with designing a new feature for Fanatics Live that encourages more user interaction during live breaks. What would be your initial steps, and what kinds of solutions would you explore?" (Demonstrate your ideation process and understanding of the platform.) Company & Culture Questions:

• "What interests you about Fanatics Collectibles and our mission to build the global leader in next-generation collectibles?" (Show genuine enthusiasm and research.)

• "How do you stay updated on design trends in areas like e-commerce, marketplaces, or digital collectibles?" (Demonstrate curiosity and continuous learning.)

• "Describe your ideal collaborative environment. How do you prefer to work with product managers and engineers?" (Align your style with their likely collaborative culture.)

• "How do you incorporate user feedback and data into your design process?" (Emphasize your data-informed approach.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your specific role, your design process (research, ideation, prototyping, testing), the solutions you developed, and the measurable outcomes.

• Emphasize Process Over Polish: While polished visuals are good, focus on explaining how you arrived at your design decisions. Show your wireframes, user flows, and iterations.

• Be Concise and Engaging: Aim for clarity and brevity. Practice your presentation to ensure you can cover the key points effectively within the allotted time.

• Anticipate Questions: Think about potential questions related to your design choices, challenges encountered, and alternative solutions.

• Showcase Figma Expertise: Be ready to demonstrate your proficiency with Figma, including any custom components, interactive prototypes, or collaborative features you utilized.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design craft but also strategic thinking, problem-solving skills, and the ability to work effectively in a fast-paced, cross-functional environment. For this role, highlighting experience with marketplaces, e-commerce, or live commerce platforms will be particularly impactful.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Fanatics Collectibles careers page.

• Portfolio Customization: Ensure your portfolio is readily accessible and highlights 2-3 projects that best align with the responsibilities and preferred skills outlined in this job description, focusing on digital product design for web and mobile.

• Resume Optimization: Tailor your resume to emphasize relevant experience in product design, UX/UI, interaction design, and proficiency with Figma. Quantify achievements and responsibilities where possible, using keywords from the job description.

• Interview Preparation: Practice articulating your design process, rationale, and impact using specific examples from your portfolio. Prepare to discuss your experience with collaborative environments and how you handle design challenges.

• Company Research: Familiarize yourself with Fanatics Collectibles, its brands (Topps, Fanatics Live, Fanatics Collect), and its position in the sports and collectibles market. Understand their mission and recent developments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.