Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Clera

Location: Copenhagen, Capital Region of Denmark, Denmark (Remote OK, Europe preferred)

Job Type: FULL_TIME

Category: Product Design / GTM Operations Enablement

Date Posted: 2026-09-27

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote (Europe preferred, US East Coast also considered)

🚀 Role Summary

• Lead end-to-end product design for an early-stage B2B SaaS platform, focusing on AI-native automation for field service operations.

• Translate complex operational workflows into intuitive, user-friendly interfaces for scheduling, customer service, sales, and invoicing.

• Collaborate closely with engineering teams, leveraging technical fluency to ensure seamless design-to-implementation.

• Drive user research through customer interviews to inform and validate design decisions.

• Contribute to the overall product vision and user experience across all touchpoints, including marketing and onboarding.

📝 Enhancement Note: While the title is "Product Designer," the description strongly implies a critical role in Go-to-Market (GTM) operations enablement by automating complex field service business processes. The emphasis on B2B SaaS, operational workflows, and simplifying complex features for non-technical users aligns this role with supporting sales and service operations efficiency.

📈 Primary Responsibilities

• Own the complete product design lifecycle, from concept and wireframing to high-fidelity UI/UX design and rapid prototyping.

• Develop intuitive interfaces for a feature-rich B2B platform that streamlines core business operations for field service companies.

• Utilize Figma and AI-assisted tools for rapid design iteration and validation, ensuring a fast design-to-production cycle.

• Engage directly with customers through interviews and user research to gather insights and inform product strategy and design.

• Work closely with engineers, demonstrating technical fluency to facilitate efficient implementation and problem-solving.

• Simplify intricate, multi-feature interfaces into effortless user experiences for non-technical end-users.

• Contribute to various design needs across the company, including core product features, marketing materials, and onboarding flows.

• Design for scalability and maintainability within a dynamic, fast-paced startup environment.

📝 Enhancement Note: The responsibilities highlight a "founding" role, emphasizing significant ownership and impact on the product's direction and user experience, particularly in automating operational inefficiencies for field service businesses.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio and demonstrable experience are paramount. A degree in Design, HCI, Computer Science, or a related field is often beneficial but not a strict requirement.

Experience: 3+ years of dedicated product design experience, with a proven track record in early-stage startup environments, ideally working on 0-to-1 products.

Required Skills:

• Demonstrated expertise in UI/UX design principles and best practices for complex B2B applications.

• Proven ability to simplify intricate feature sets into intuitive and user-friendly interfaces.

• Hands-on experience with Figma for rapid UI design, wireframing, and prototyping.

• Technical fluency, including comfort with coding or prototyping using AI-assisted tools (e.g., Lovable, Cursor).

• Experience conducting customer interviews and translating user research findings into actionable design solutions.

• A strong portfolio showcasing successful UI/UX work on complex B2B products, with a focus on shipped projects.

• High ownership mindset, a low-ego approach, and a passion for rapid iteration and problem-solving.

• Stable work history with tenures of at least 18 months, or a clear explanation for any shorter periods. Preferred Skills:

• Familiarity with React and TypeScript is a significant advantage.

• Experience in AI-native software development or design.

• Background in designing for field service industries or similar operational software.

• Experience contributing to marketing and onboarding design surfaces.

📝 Enhancement Note: The requirement for "technical fluency" and familiarity with coding/AI tools, alongside Figma, indicates a need for a designer who can bridge the gap between design and development, a common need in fast-paced startups.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-4 significant product design projects, with a strong emphasis on B2B SaaS or complex workflow applications.

• Clearly articulate your design process for each project, detailing problem identification, user research methodologies, ideation, prototyping, and final implementation.

• Highlight your contributions to translating complex operational requirements into simplified, intuitive user interfaces.

• Include examples of rapid prototyping and how you leveraged tools like Figma or AI-assisted platforms to validate concepts quickly.

• Demonstrate your technical fluency by including examples of how you collaborated with engineers or contributed to the technical implementation of designs.

• Clearly outline the business impact and user outcomes achieved through your design solutions, quantifying results where possible (e.g., increased efficiency, reduced error rates). Process Documentation:

• Be prepared to discuss your systematic approach to user research, including how you conduct customer interviews and synthesize findings.

• Articulate your process for transforming complex business logic and operational workflows into user-centric designs.

• Detail your experience with rapid iteration cycles and how you use feedback to refine designs from concept to production.

• Explain your methods for collaborating with engineering teams to ensure design fidelity and efficient implementation.

📝 Enhancement Note: Given the "founding designer" and "0-to-1 product" context, the portfolio should emphasize the ability to define processes and build from scratch, not just optimize existing ones.

💵 Compensation & Benefits

Salary Range: $100,000 to $180,000 USD annually.

Benefits:

• Visa sponsorship is available.

• Opportunity to be a founding member of the design team, with significant impact and ownership.

• Highly collaborative and fast-paced startup environment.

• Potential for significant career growth as the company scales.

• Contribution to innovative AI-native software solutions.

Working Hours: Standard full-time hours are expected, likely around 40 hours per week, with the understanding that startup environments often require flexibility. The remote nature allows for some flexibility in daily scheduling, provided core collaboration hours are met.

📝 Enhancement Note: The salary range is provided in USD, which is a benchmark for the role, even though the company is based in Denmark. This suggests a global compensation strategy for remote talent. The "Europe preferred" location context for remote work implies that candidates outside the US might still be compensated in USD or a closely benchmarked equivalent.

🎯 Team & Company Context

🏢 Company Culture

Industry: B2B SaaS, Field Service Management Software, AI Technology

Company Size: Early-stage startup. This implies a lean, agile team where individuals wear multiple hats and have direct influence on product and strategy.

Founded: Clera is an early-stage company, likely founded within the last 1-3 years, focused on building its foundational product and market presence.

Team Structure:

• As a founding product designer, you will likely be one of the first, if not the first, dedicated designer.

• You will report to a co-founder or CTO, working very closely with the engineering team.

• Cross-functional collaboration will be intense, especially with leadership and development teams, to define product direction and user needs. Methodology:

• Data-driven decision-making, with a strong emphasis on user feedback and market validation.

• Agile development and design processes, prioritizing rapid iteration and quick deployment cycles.

• Focus on building an AI-native platform that automates complex operational tasks.

• Emphasis on simplifying complex systems into intuitive user experiences.

Company Website: https://www.getclera.com/

📝 Enhancement Note: The company's focus on AI-native software for field service operations suggests a mission-driven culture aimed at modernizing and optimizing a traditionally less tech-savvy industry.

📈 Career & Growth Analysis

Operations Career Level: This is a critical "Founding Product Designer" role. It's a mid-level position in terms of years of experience required (3+ years), but carries senior-level impact and ownership. It offers a unique opportunity to shape the design function from its inception.

Reporting Structure: You will likely report directly to a CTO or a co-founder, indicating high visibility and direct access to leadership.

Operations Impact: Your work will directly impact the operational efficiency of field service businesses using Clera's platform. By simplifying complex workflows, you'll enable clients to save time, reduce errors, and improve customer satisfaction, directly contributing to Clera's value proposition and revenue generation.

Growth Opportunities:

• Design Leadership: As the company grows, there's a clear path to building and leading a design team, establishing design standards, and defining the future of Clera's user experience.

• Product Strategy: Deep involvement in 0-to-1 product development allows for significant influence on product strategy and roadmap.

• Technical Skill Development: Opportunities to deepen technical fluency, potentially expanding into front-end development or exploring advanced AI design applications.

• Domain Expertise: Becoming a subject matter expert in field service operations and B2B SaaS product design.

📝 Enhancement Note: This role is ideal for an ambitious designer looking to make a significant mark and grow with a company, rather than joining an established team.

🌐 Work Environment

Office Type: Fully Remote. This offers flexibility but requires strong self-discipline and proactive communication.

Office Location(s): While the company is based in Copenhagen, Denmark, the role is fully remote. Candidates based in Europe are strongly preferred, with US East Coast time zones also considered. This preference suggests a desire for some overlap in working hours for real-time collaboration.

Workspace Context:

• You will need to establish your own productive remote workspace, equipped with reliable internet and necessary hardware.

• Collaboration will primarily occur through digital tools (Slack, Zoom, Figma, etc.).

• Access to modern design and development tools is expected, with opportunities to suggest new technologies.

• The environment is fast-paced and requires individuals comfortable with ambiguity and rapid change.

Work Schedule: While full-time, the remote nature allows for some flexibility in structuring your day. However, alignment with European time zones (or US East Coast) will be crucial for effective team collaboration and meetings.

📝 Enhancement Note: The preference for European candidates indicates a potential desire for closer alignment with company headquarters' time zones and cultural context, even in a remote setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications and cultural fit.

• Portfolio Review & Design Challenge: A more in-depth session where you present your portfolio, discuss your design process, and potentially tackle a small design exercise or case study related to workflow simplification. Be prepared to discuss your approach to complex B2B interfaces.

• Technical/Engineering Discussion: A conversation with an engineer or CTO to assess technical fluency, understanding of implementation constraints, and collaboration style.

• Founder/Leadership Interview: A final discussion to evaluate strategic thinking, ownership mindset, and alignment with the company's vision and culture.

Portfolio Review Tips:

• Storytelling: Frame your projects as narratives, clearly outlining the problem, your role, your process, and the impact.

• Process Depth: Don't just show final screens; explain why you made certain decisions, referencing user research and business goals.

• B2B Complexity: Emphasize your experience with complex data, workflows, and user roles common in B2B environments.

• Technical Collaboration: Highlight instances where your technical understanding facilitated better design outcomes or smoother implementation.

• "Shipped" Projects: Prioritize projects that have gone live and demonstrate real-world impact, not just conceptual work.

Challenge Preparation:

• Familiarize yourself with common field service operations (scheduling, dispatching, customer management, invoicing).

• Think about how to simplify complex forms, data tables, and multi-step processes into intuitive interfaces.

• Be ready to articulate your thought process for designing features for non-technical users.

• Prepare to discuss how you would approach designing for an AI-native product.

📝 Enhancement Note: The emphasis on "shipping projects" and "technical fluency" means interviewers will be looking for practical application and an understanding of development realities, not just theoretical design skills.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, and prototyping. Mastery is expected.

• AI-Assisted Design Tools: Familiarity with tools like Lovable or Cursor is a strong plus, indicating a forward-thinking approach to design efficiency.

• Prototyping Tools: Beyond Figma, any experience with dedicated prototyping software is beneficial.

Analytics & Reporting:

• While not explicitly listed for the designer, an understanding of how product analytics (e.g., Amplitude, Mixpanel) are used to track user behavior and inform design decisions is valuable.

• Ability to interpret data to justify design choices. CRM & Automation:

• Understanding of how B2B SaaS platforms integrate with or function alongside CRM systems (e.g., Salesforce, HubSpot) and operational automation tools.

• Awareness of workflow automation principles to design efficient user journeys.

• Experience with React and TypeScript is a strong advantage, suggesting the tech stack and facilitating deeper collaboration with engineers.

📝 Enhancement Note: The mention of AI-assisted tools and specific front-end technologies (React, TypeScript) signals a modern, tech-forward development environment where designers are expected to be comfortable with or learn these technologies.

👥 Team Culture & Values

Operations Values:

• High Ownership: Taking full responsibility for design outcomes and proactively identifying areas for improvement.

• Speed & Agility: Embracing a fast-paced environment, making quick decisions, and iterating rapidly.

• User-Centricity: Deeply understanding and advocating for the user's needs, especially non-technical users.

• Technical Pragmatism: Balancing ideal design solutions with technical feasibility and implementation realities.

• Collaboration: Working seamlessly with engineering and leadership to achieve shared goals.

Collaboration Style:

• Highly collaborative, with designers working hand-in-hand with engineers and product leadership.

• Open communication and feedback are encouraged to foster rapid iteration and problem-solving.

• A "get things done" mentality where team members support each other to achieve common objectives.

📝 Enhancement Note: The "low ego, high ownership mindset" is a critical cultural indicator for startup roles, emphasizing self-motivation and a focus on collective success.

⚡ Challenges & Growth Opportunities

Challenges:

• Defining Design from Scratch: As a founding designer, you'll need to establish design processes, standards, and a design system for the first time.

• Balancing Complexity and Simplicity: Designing for a feature-rich B2B platform while ensuring it remains intuitive for non-technical users is a significant challenge.

• Rapid Iteration: The fast-paced startup environment requires constant adaptation and quick decision-making, which can be demanding.

• Bridging Design and Code: Effectively communicating and collaborating with engineers, especially if code contributions are expected, requires strong technical understanding.

Learning & Development Opportunities:

• Leadership Experience: Opportunity to build out and lead a design team as the company scales.

• Product Strategy Influence: Deep involvement in shaping the core product and its future direction.

• Technical Skill Enhancement: Potential to grow coding skills in React/TypeScript and explore advanced AI design applications.

• Entrepreneurial Experience: Gaining invaluable experience in an early-stage startup environment, understanding business development, and product-market fit.

📝 Enhancement Note: The challenges are directly tied to the growth opportunities, presenting a high-reward environment for driven individuals.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly complex B2B workflow for a non-technical user. What was your process, and what was the outcome?"

• "How would you approach designing an AI-native feature for field service operations? What are the key considerations?"

• "Walk us through a project where you collaborated closely with engineers. How did you ensure design fidelity and address technical constraints?" Company & Culture Questions:

• "Why are you interested in an early-stage startup, specifically Clera, and this 'founding designer' role?"

• "How do you handle ambiguity and rapid change in a fast-paced environment?"

• "Describe your experience with user research and customer interviews. How do you translate feedback into design decisions?" Portfolio Presentation Strategy:

• Focus on Process: Clearly articulate the problem, your role, your design process (research, ideation, prototyping, testing), and the final solution.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Technical Fluency Demonstration: Be ready to discuss your technical contributions or how you ensured seamless handoff to engineering.

• Showcase B2B Complexity: Highlight your ability to manage intricate data, user roles, and workflows effectively.

📝 Enhancement Note: Expect questions that probe your ability to operate autonomously, make strategic design decisions, and integrate with a technical team in a fast-moving startup.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Ashby HQ.

• Tailor your resume and cover letter: Emphasize your experience in B2B SaaS, early-stage startups, complex UI/UX design, and technical fluency. Use keywords from the job description.

• Curate your portfolio: Select projects that best showcase your ability to simplify complex workflows, your design process, and your experience with shipped products. Ensure it's easy to navigate and clearly highlights your contributions.

• Prepare your portfolio presentation: Practice walking through your key projects, focusing on storytelling, process, and impact. Be ready to discuss your approach to user research and technical collaboration.

• Research Clera: Understand their mission, target market (field service businesses), and the potential impact of AI-native software on their operations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.