Part Time Framer

📍 Job Overview

Job Title: Part Time Framer

Company: Michaels Stores

Location: Middleton, Wisconsin, United States

Job Type: Part time

Category: Retail Operations / Sales Support

Date Posted: August 3, 2026

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on providing exceptional customer service within a retail environment, specifically in the custom framing department.

• Key responsibilities include building customer relationships, understanding their needs for custom framing solutions, and translating those needs into quality finished products.

• The position involves direct sales and production responsibilities, requiring the ability to operate specialized equipment and adhere to operational standards.

• This role demands a blend of customer engagement, technical framing skills, and operational efficiency to drive sales and ensure customer satisfaction.

📝 Enhancement Note: While the provided data doesn't explicitly state "Revenue Operations," "Sales Operations," or "GTM," this role is a direct contributor to the sales and customer experience within a retail setting, impacting revenue generation at the store level. The "Framer" title implies a specialized operational function within retail that requires process adherence, quality control, and customer-facing sales.

📈 Primary Responsibilities

• Customer Engagement & Sales:

  • Build and nurture customer relationships by actively engaging them in the custom framing process.
  • Utilize Elevated ABC Deliver methodology to understand customer needs and recommend suitable framing solutions.
  • Drive sales by effectively presenting custom framing options and closing orders.
  • Acknowledge customers promptly, assist them in locating products, and provide comprehensive solutions.

• Custom Framing Production:

  • Complete custom framing orders with a high degree of quality, precision, and within established timelines.
  • Operate framing equipment, including glass cutters and heat presses, safely and efficiently.
  • Ensure adherence to Standard Operating Procedures (SOPs) for all framing processes.

• Store Operations & Merchandising:

  • Maintain the ready-made frame department, including in-store, ship-from-store (SISO) areas, and directed replenishment zones.
  • Ensure a safe, clean, and clutter-free store environment for both customers and team members.
  • Participate actively in truck un-loading and stocking processes, adhering to established standards and budgets.
  • Operate the cash register and execute cash handling procedures according to company standards.

• Omni-Channel Support:

  • Assist with various omni-channel processes to support a seamless customer experience across online and in-store channels.

• Teamwork & Compliance:

  • Adhere to all company policies, programs, and SOPs to ensure legal compliance and operational excellence.

  • Support shrink and safety programs by following established guidelines and reporting any concerns.

  • Interact positively and respectfully with colleagues, promoting a collaborative and supportive work environment.

📝 Enhancement Note: The responsibilities are framed to highlight customer-facing sales, production efficiency, and adherence to operational procedures, common in retail operations roles. The emphasis on "Elevated ABC Deliver" suggests a specific sales methodology that candidates should be prepared to discuss.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a high school diploma or equivalent is generally expected for retail positions.

Experience:

• 0-2 years of experience in a customer-facing role, preferably within a retail environment.

• Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced setting. Required Skills:

• Basic Computer Skills: Ability to navigate POS systems, internal communication platforms, and basic software.

• Basic Measuring Skills: Precision in taking measurements for framing projects.

• Equipment Operation: Proficiency or ability to learn to operate framing equipment and glass cutters safely and effectively.

• Customer Service Excellence: Proven ability to provide friendly, helpful, and solution-oriented service.

• Cash Handling: Accurate and responsible management of financial transactions.

• Adherence to SOPs: Commitment to following established procedures for production, safety, and store operations.

Preferred Skills:

• Retail Experience: Prior experience working in a retail store setting.

• Sales Acumen: Experience in selling products and/or services, with a proven ability to meet sales targets.

• Art & Design Aptitude: A basic understanding or appreciation for art and design principles can be beneficial for custom framing consultations.

• Inventory Management: Familiarity with merchandising and stock replenishment processes.

📝 Enhancement Note: The "0-2" experience level suggests this role is well-suited for individuals starting their careers or those looking to transition into a specialized retail operations role. The emphasis on "basic" skills indicates that extensive prior technical knowledge might not be required, but a willingness to learn and apply them is crucial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly requested for this entry-level position, candidates are encouraged to highlight relevant experiences in their resume and during interviews.

• Process Optimization Examples: Be prepared to discuss instances where you improved a process, even in a small way, to increase efficiency or customer satisfaction.

• System Implementation: Showcase any experience with using point-of-sale (POS) systems, inventory management software, or other retail operational tools.

• ROI Demonstration: While not a primary focus for this role, be ready to articulate how your efforts in sales