Multimedia Graphic Designer

📍 Job Overview

Job Title: Multimedia Graphic Designer

Company: KoboToolbox

Location: Canada (Remote)

Job Type: Full-Time

Category: Creative & Media / Art & Design / Marketing

Date Posted: September 13, 2026

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• Develop and execute compelling visual content strategies for external communications and fundraising initiatives, leveraging graphic design, video production, photography, and animation.

• Drive brand awareness and donor engagement by translating complex impact data and beneficiary stories into visually engaging digital assets for web, social media, and online learning platforms.

• Manage and evolve organizational brand standards, ensuring consistency across all visual communications while adapting designs for diverse donor audiences.

• Create impactful campaign-specific visuals to support major gift cultivation, individual giving programs, and online donor engagement efforts.

• Oversee the development and maintenance of a digital asset library, optimizing content for efficient reuse across various teams and platforms.

📝 Enhancement Note: This role is positioned as a critical link between KoboToolbox's mission and its external stakeholders, particularly donors. The emphasis on storytelling, fundraising, and brand stewardship indicates a strategic design function rather than purely execution-based. The "newly created position" suggests an opportunity to shape the visual identity and communication strategy.

📈 Primary Responsibilities

• Design and produce a comprehensive range of fundraising and communications materials, including donor communications, social media graphics, impact infographics, brochures, digital banners, and dynamic presentation decks.

• Maintain and enhance organizational brand standards, including presentation templates and corporate stationery, ensuring visual consistency across all platforms and donor segments.

• Create visually striking campaign-specific assets to support major gift cultivation, individual giving programs, and online donor engagement initiatives.

• Develop and manage a centralized digital asset library, encompassing photos, videos, animations, and graphic templates for efficient retrieval and reuse by various teams.

• Collaborate with internal teams and stakeholders to ensure cohesive visual branding aligned with organizational goals, managing the organization's brand architecture and guidelines.

• Support donor-facing digital tools by creating engaging visual content for campaign landing pages, e-newsletters, and virtual event materials.

• Design dynamic visual content optimized for a mobile-first website strategy, ensuring adherence to accessibility standards.

• Plan, shoot, and produce professional videography and photography for field programs, storytelling, and impact documentation, including coordinating and supervising external providers.

• Edit and optimize photo and video content for diverse applications, including websites, social media platforms (Facebook, Instagram, YouTube, LinkedIn), grant proposals, and stewardship materials.

• Create engaging social media visuals, short-form videos, and motion graphics to enhance donor acquisition, storytelling, and awareness campaigns.

📝 Enhancement Note: The responsibilities highlight a blend of traditional graphic design, advanced multimedia production (video, photography, animation), and strategic brand management. The emphasis on donor communications and fundraising materials suggests a strong focus on impact visualization and persuasive design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation in Graphic Design, Multimedia Arts, Communications, or a related field is implied by the required experience and portfolio expectations.

Experience: 2 to 5+ years of experience working for a creative agency or a similar environment with a focus on design and/or multimedia.

Required Skills:

• Proficiency in design and multimedia software, including Figma (primary tool), Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Lightroom), or comparable tools like Affinity, Canva, or CapCut.

• Experience creating dynamic business or donor pitches using presentation software such as PowerPoint, Google Slides, or Keynote.

• Demonstrated ability to create compelling social media content and engaging web design elements.

• Knowledge of print production and digital optimization best practices for various media.

• Strong portfolio showcasing a breadth of multimedia and graphic design work, with a concentration on digital assets, photography, and videography.

• Passion for mission-driven work, with a demonstrated commitment to humanitarian aid, global health, or development.

• Significant overlap in daily working availability with US East Coast business hours. Preferred Skills:

• Advanced technical skills in 3D modeling and texturing tools (e.g., Blender, Cinema 4D, Maya).

• Experience responsibly utilizing AI tools for scaling creative variations and assets.

• Experience designing direct-response marketing materials and executing A/B testing.

• Deep understanding of WCAG and ADA-compliant design standards for web and display experiences.

• Experience leading freelance designers or reviewing creative output from external contributors.

• Familiarity with online coordination and productivity tools like Notion, Zulip, Loom, and Linear.

📝 Enhancement Note: The "Need to Have" and "Bonuses" sections are directly translated into Required and Preferred Skills. The emphasis on Figma and Adobe Creative Suite, along with a strong portfolio, are key indicators of the technical requirements. The "Passion for Mission" is a critical cultural and values-based qualification.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A specialized digital portfolio is mandatory, showcasing a diverse range of work including web graphics, custom motion graphics, videos, animations, digital ads, and other marketing materials.

• The portfolio should demonstrate proficiency in translating complex information into clear, engaging visual narratives, particularly for fundraising and impact communication.

• Evidence of strong brand stewardship and the ability to maintain brand consistency across various applications.

• Examples of how visual content has been optimized for different digital platforms (web, social media, email).

• Case studies or examples that highlight the impact of design work on communication or fundraising goals. Process Documentation:

• The role requires experience in managing digital assets and workflows, suggesting a need for understanding best practices in asset organization, version control, and retrieval.

• Familiarity with project management tools (mentioned in preferred skills) indicates an expectation for structured workflow management and collaboration.

• Experience with A/B testing (preferred) suggests an understanding of iterative design processes and data-driven optimization.

📝 Enhancement Note: The job description explicitly calls for a "Strong portfolio demonstrating multimedia and graphic design" and a "specialized digital portfolio." This indicates that the portfolio is not just a supplementary document but a primary assessment tool, requiring specific examples of digital assets, video, and animation.

💵 Compensation & Benefits

Salary Range: Based on experience level (2-5 years), location (Canada), and the specialized nature of the role, an estimated annual salary range for a Multimedia Graphic Designer in Canada would typically fall between CAD $60,000 to $85,000. This estimate considers industry benchmarks for design professionals with multimedia expertise, the cost of living in Canada, and the remote nature of the position.

Benefits:

• Genuine Impact: Contribute directly to projects impacting millions globally, working with international humanitarian organizations and community-based partners in 200 countries.

• Meaningful Work Environment: Join a team dedicated to tackling global challenges through innovative data collection tools that drive lasting change.

• Diverse Team: Be part of a globally diverse, inclusive team that values equity and inclusion.

• Flexible Work Culture: Enjoy mutual flexibility with a culture that prioritizes work-life balance.

• Professional Development: Access generous professional development opportunities.

• Health & Wellness (U.S. & Canada): 5 medical insurance options, dental, and vision (up to 80% premium covered), plus life insurance and Long Term Disability.

• Financial Security (U.S. & Canada): 401(k) retirement plan with 100% match up to 2%.

• Work-Life Balance (U.S. & Canada): 20 days paid time off, 12 floating holidays, unlimited sick days, and paid parental leave.

Working Hours: Full-time employment, likely aligning with a standard 40-hour work week. A significant overlap with US East Coast business hours is required, suggesting a need for availability during approximately 9 AM - 5 PM EST, with flexibility built into the broader work culture.

📝 Enhancement Note: Salary range is an estimate based on available data for similar roles in Canada. Benefits are listed as provided, with specific details for US/Canadian candidates. The working hours requirement is crucial for remote collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Open-Source Tools), Nonprofit, Humanitarian Aid, Global Development. KoboToolbox operates at the intersection of technology and social impact, providing critical data collection tools for organizations working in challenging environments worldwide. This context means the work is mission-driven, fast-paced, and focused on tangible, global outcomes.

Company Size: The provided information doesn't explicitly state company size, but KoboToolbox is described as a "nonprofit technology organization" with "over 35,000 nonprofit organizations worldwide" using its platform. This suggests a medium to large organization with a significant global reach and user base.

Founded: The founding date is not specified, but KoboToolbox has established itself as a leading provider of open-source data collection tools, implying a history of innovation and sustained impact in its field.

Team Structure:

• The Multimedia Graphic Designer will likely be part of a communications, marketing, or development team.

• The role involves significant cross-functional collaboration with program teams, fundraising departments, and potentially external partners.

• Given it's a "newly created position," the designer may have the opportunity to help shape the visual communication strategy and potentially build out a design function over time.

• Reporting structure is not specified but would likely be to a Communications Director, Marketing Manager, or Head of Development. Methodology:

• Data-Driven Storytelling: The core of KoboToolbox's mission is to enable data-driven decisions. This role will focus on visualizing that data and the human stories behind it.

• User-Centric Design: While not explicitly stated for this role, KoboToolbox's platform is built for users in diverse field conditions, implying a focus on usability and accessibility in all communications.

• Impact Measurement: The emphasis on fundraising and donor engagement means that design work will be evaluated on its contribution to organizational goals and demonstrable impact.

Company Website: https://www.kobotoolbox.org/

📝 Enhancement Note: The company's mission is central to its culture. The role of a Multimedia Graphic Designer is framed as directly contributing to this mission by enhancing communication and fundraising efforts, requiring an understanding of the humanitarian and development sector.

📈 Career & Growth Analysis

Operations Career Level: This role is an individual contributor position at an intermediate to senior level (2-5 years experience). It requires specialized creative and technical skills in multimedia design and brand storytelling. The position has the potential to grow into a lead design role or a more specialized area within multimedia production or brand management.

Reporting Structure: The designer will likely report to a manager within the communications, marketing, or development department. They will collaborate extensively with various teams across the organization, including program staff, fundraising, and potentially product development, to gather information and create visual assets.

Operations Impact: The Multimedia Graphic Designer's work will have a direct impact on KoboToolbox's ability to:

• Secure funding by creating compelling donor communications and fundraising materials.

• Enhance brand awareness and recognition globally through consistent and engaging visual content.

• Improve the effectiveness of online learning and communication channels by providing visually appealing and informative assets.

• Clearly articulate the impact of KoboToolbox's work through data visualization and storytelling. Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like motion graphics, advanced video editing, 3D modeling, or AI-driven creative tools.

• Brand Leadership: Take on greater responsibility for shaping and maintaining the organization's brand identity and guidelines.

• Project Management: Lead design projects from conception to completion, managing timelines, budgets (if applicable for external vendors), and stakeholder expectations.

• Mentorship: As a more experienced member of the team, potentially mentor junior designers or provide creative direction to freelancers.

• Cross-Functional Exposure: Gain deeper understanding of fundraising, program impact, and technology development through close collaboration.

📝 Enhancement Note: The role is positioned as a significant contributor to KoboToolbox's external success, with clear avenues for professional development and impact. The "newly created position" implies an opportunity for the individual to define and grow the role's scope.

🌐 Work Environment

Office Type: Fully Remote. This means the designer will work from their own home office or a co-working space, with no requirement to be present in a physical KoboToolbox office.

Office Location(s): While the role is remote, candidates must be located in Canada. This may be due to employment law, tax regulations, or the need for specific coverage within Canadian time zones.

Workspace Context:

• Independence & Autonomy: The remote nature allows for significant autonomy in managing one's workday and creative process.

• Digital Collaboration Tools: Expect heavy reliance on digital communication and project management tools (e.g., Notion, Zulip, Loom, Linear) for team interaction, task tracking, and feedback.

• Global Connectivity: The role offers the opportunity to collaborate with a globally distributed team, fostering a diverse and international work environment.

• Focus on Output: Success will be measured by the quality and impact of the visual assets produced, rather than physical presence.

Work Schedule: Full-time, with a requirement for significant overlap with US East Coast business hours. This ensures seamless collaboration with colleagues and stakeholders in North America. The broader company culture emphasizes "mutual flexibility" and "work-life balance," suggesting that while core hours are important, there's room for personal scheduling adjustments.

📝 Enhancement Note: The remote setup requires strong self-discipline, excellent digital communication skills, and comfort with asynchronous and synchronous collaboration tools. The specific location requirement (Canada) is a key detail for potential applicants.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: Application review, focusing on resume and portfolio alignment with the role's requirements.

2. Portfolio Review & Discussion: A deeper dive into the candidate's portfolio, discussing specific projects, design choices, problem-solving approaches, and impact. This may involve a dedicated portfolio presentation.

3. Skills Assessment/Case Study: A practical exercise or case study designed to evaluate multimedia design skills, creative problem-solving, and ability to translate complex information into visuals. This could involve creating a sample graphic, editing a short video, or outlining a visual campaign strategy.

4. Team/Culture Fit Interview: Conversations with potential team members and hiring managers to assess collaboration style, cultural alignment with KoboToolbox's mission, and communication skills.

5. Final Interview: May involve senior leadership to discuss strategic vision, long-term contributions, and finalize terms.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate the required skills: graphic design, video production, photography, animation, motion graphics, web design, and brand storytelling. Prioritize work relevant to mission-driven organizations or fundraising.

• Showcase Process: For key projects, briefly explain the brief, your role, the challenges, your creative process, the tools used, and the outcomes or impact achieved.

• Highlight Digital & Multimedia: Ensure a strong representation of digital assets, social media content, and video/animation work, as these are emphasized for the role.

• Demonstrate Brand Adaptability: Include examples showing how you've maintained brand consistency while adapting designs for different audiences or platforms.

• Accessibility Focus: If possible, showcase projects that adhere to accessibility standards (WCAG/ADA).

• Concise Presentation: Be prepared to walk through your portfolio efficiently, highlighting key achievements and answering questions clearly.

Challenge Preparation:

• Understand KoboToolbox: Research the organization's mission, current campaigns, target audiences (donors, humanitarian organizations), and recent communications.

• Practice Storytelling: Prepare to articulate how you would visually represent KoboToolbox's impact, data, and beneficiary stories.

• Technical Proficiency: Be ready to discuss your experience with the specified tools (Figma, Adobe Suite) and how you leverage them for efficiency and creativity.

• Problem-Solving Scenarios: Anticipate questions about how you would approach a specific design challenge, such as creating a compelling infographic from complex data or producing a short impact video on a limited budget.

• Remote Collaboration: Be prepared to discuss your experience working remotely and how you ensure effective communication and collaboration.

📝 Enhancement Note: The emphasis on a "specialized digital portfolio" and the "newly created position" suggest that the portfolio review will be a significant part of the evaluation. Candidates should be ready to demonstrate not just technical skill but also strategic thinking and mission alignment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a primary tool for graphic design and UI/UX collaboration. Expect to use it extensively for creating layouts, mockups, and potentially interactive prototypes.

• Adobe Creative Suite:

  • Photoshop: For image editing, manipulation, and digital asset creation.
  • Illustrator: For vector graphics, logos, icons, and complex illustrations.
  • InDesign: For layout and design of print materials like brochures, reports, and presentations.
  • Premiere Pro: For professional video editing, assembly, and finalization.
  • After Effects: For motion graphics, animations, visual effects, and dynamic video content.
  • Lightroom: For photo editing, color correction, and asset management.

• Presentation Software: PowerPoint, Google Slides, or Keynote for creating dynamic business and donor pitches.

Analytics & Reporting:

• While not explicitly listed as primary tools for this role, an understanding of how visual content performs on web and social media is implied. Familiarity with analytics dashboards (e.g., Google Analytics, social media platform insights) would be beneficial for optimizing content. CRM & Automation:

• Experience with CRM systems is not directly required, but understanding how visual assets are used in donor communications (e.g., email campaigns) would be advantageous.

📝 Enhancement Note: The job description is very specific about the required software, particularly Figma and the Adobe Creative Suite. Candidates must have demonstrable proficiency in these tools, especially Premiere Pro and After Effects for the multimedia aspect.

👥 Team Culture & Values

Operations Values:

• Mission-Driven Impact: A deep commitment to KoboToolbox's cause of improving data collection for humanitarian, development, and human rights work is paramount.

• Equity & Inclusion: The organization values diversity and strives to create an inclusive environment for all employees, reflecting its global mission.

• Innovation & Technology: A focus on creating and supporting open-source tools and services to solve complex global problems.

• Collaboration & Community: Working with a diverse, global team and supporting tens of thousands of nonprofit organizations worldwide.

• Data-Driven Approach: Utilizing data to inform decisions and demonstrate impact, which this role will visually represent.

• Efficiency & Effectiveness: Creating compelling visuals that drive fundraising and communication goals efficiently.

Collaboration Style:

• Cross-Functional Integration: The designer will work closely with program teams, fundraising, and communications to understand needs and translate them into visual assets.

• Remote Collaboration: Heavily reliant on digital tools for communication, feedback, and project management with a globally distributed team.

• Feedback-Oriented: The "newly created position" and emphasis on evolving brand standards suggest an environment where feedback is integral to refining creative output.

• Mission Alignment: Collaboration will likely be driven by shared goals related to the organization's humanitarian mission.

📝 Enhancement Note: The core values revolve around social impact, inclusivity, and technological innovation. The collaboration style is adapted for a remote, global team, emphasizing clear communication and shared purpose.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Data/Stories: Effectively visualizing intricate data sets and sensitive beneficiary stories into engaging and accessible content for diverse audiences.

• Balancing Brand Consistency with Campaign Needs: Maintaining a cohesive brand identity while creating unique visuals for specific fundraising campaigns and donor segments.

• Remote Collaboration Dynamics: Ensuring seamless communication, feedback loops, and project alignment across different time zones and cultural contexts within a fully remote team.

• Rapidly Evolving Digital Landscape: Staying current with new design trends, social media platform features, and multimedia technologies to keep content fresh and impactful.

• Prioritization and Scope Management: Managing multiple projects and requests from various internal stakeholders in a dynamic nonprofit environment.

Learning & Development Opportunities:

• Advanced Multimedia Skills: Opportunities to hone skills in video editing, animation, motion graphics, and potentially 3D modeling through professional development.

• Brand Strategy Development: Contribute to and potentially lead aspects of KoboToolbox's brand evolution and visual communication strategy.

• Impact Measurement & Design Analytics: Learn to track and analyze the performance of visual content to inform future design decisions and demonstrate ROI.

• Exposure to Global Development Sector: Gain deep insights into the challenges and successes of humanitarian and development work through the organization's mission.

• AI Tool Integration: Explore and implement AI tools for creative scaling and efficiency, as mentioned in the preferred skills.

📝 Enhancement Note: The role presents opportunities for both technical and strategic growth, particularly in how design contributes to fundraising and mission impact within a global nonprofit context.

💡 Interview Preparation

Strategy Questions:

• "How would you approach creating a visual campaign to highlight the impact of KoboToolbox's data collection tools for disaster relief organizations?" (Focus: Strategy, storytelling, impact visualization)

• "Describe a time you had to balance strict brand guidelines with the creative needs of a specific campaign. What was your process?" (Focus: Brand management, creative problem-solving, stakeholder management)

• "How would you visualize complex data from field reports into an easily understandable infographic for potential major donors?" (Focus: Data visualization, audience adaptation, process efficiency)

• "Imagine you have a limited budget and tight deadline to produce a short impact video. What would be your approach to ensure quality and effectiveness?" (Focus: Resourcefulness, project management, efficiency) Company & Culture Questions:

• "What motivates you to work for a mission-driven organization like KoboToolbox?" (Focus: Mission alignment, passion)

• "How do you stay updated on the latest design trends and multimedia technologies?" (Focus: Continuous learning, industry awareness)

• "Describe your experience working in a remote team environment. What strategies do you use to ensure effective communication and collaboration?" (Focus: Remote work proficiency, collaboration style)

• "How do you ensure your designs are accessible and inclusive for a global audience?" (Focus: Accessibility, global perspective, DEI awareness) Portfolio Presentation Strategy:

• Start with Impact: Begin by showcasing projects that clearly demonstrate your ability to drive specific outcomes (e.g., increased engagement, successful fundraising, clear communication of complex ideas).

• Narrative Flow: Structure your presentation like a story, guiding the interviewer through your process, challenges, solutions, and results for each key project.

• Highlight Multimedia Expertise: Dedicate significant time to showcasing your video, animation, and photography work, explaining your role and technical approach.

• Demonstrate Tool Proficiency: Be ready to discuss your specific techniques and workflows within Figma, Adobe Creative Suite, and other relevant tools.

• Quantify Success: Whenever possible, use metrics or anecdotal evidence to demonstrate the impact of your design work.

• Engage and Inquire: Be prepared to answer questions thoughtfully and ask insightful questions about KoboToolbox's current visual communication needs and future goals.

📝 Enhancement Note: The interview process will likely test not only technical skills but also strategic thinking, problem-solving abilities, and cultural fit, with a strong emphasis on how candidates can translate the organization's mission into compelling visual narratives.

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📌 Application Steps

To apply for this Multimedia Graphic Designer position:

• Submit your application through the Workable application link provided.

• Portfolio Customization: Curate your digital portfolio to prominently feature your strongest multimedia design work (video, animation, graphics, web design) and examples relevant to non-profit/mission-driven contexts or fundraising. Ensure it's easily accessible and showcases your proficiency with Figma and Adobe Creative Suite.

• Resume Optimization: Tailor your resume to highlight your 2-5 years of experience in creative agencies or similar environments, emphasizing your multimedia skills, brand storytelling capabilities, and experience with relevant software. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, problem-solving strategies, and how you would contribute to KoboToolbox's fundraising and communication goals. Prepare to discuss your portfolio and answer questions about remote collaboration and mission alignment.

• Company Research: Thoroughly research KoboToolbox's mission, current projects, target audiences, and recent visual communications. Understand their impact and how your design skills can best serve their objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.