Multimedia Graphic Designer

📍 Job Overview

Job Title: Multimedia Graphic Designer

Company: KoboToolbox

Location: United States

Job Type: Full-Time

Category: Marketing & Communications Operations

Date Posted: September 13, 2026

Experience Level: 2-5+ years

Remote Status: Fully Remote

🚀 Role Summary

• Develop and execute compelling visual content strategies to enhance KoboToolbox's external communications and fundraising initiatives, with a strong focus on brand storytelling and donor engagement.

• Create a wide array of digital and print assets, including infographics, social media graphics, donor communications, and presentation decks, ensuring brand consistency across all platforms.

• Produce high-quality videography and photography to document field programs and impact, either personally or by managing external providers, with a keen sensitivity to cultural contexts.

• Manage and evolve KoboToolbox's brand standards and digital asset library, facilitating efficient reuse of visual content across various teams and campaigns.

• Collaborate with cross-functional teams to translate complex impact data and beneficiary stories into visually engaging assets that inspire giving and build brand awareness.

📝 Enhancement Note: This role is situated within the broader operational framework of a nonprofit technology organization, where effective external communications and fundraising are critical for mission success. The "Multimedia Graphic Designer" title, while creative, carries significant operational responsibilities related to brand management, content pipeline, and stakeholder communication, particularly with donors. The role requires a blend of creative execution and strategic application of visual assets to achieve measurable communication and fundraising objectives.

📈 Primary Responsibilities

• Design and produce diverse fundraising and communications materials, including donor communications, social media imagery, brochures, impact infographics, digital banners, website content, and dynamic presentation decks using tools like PowerPoint or similar.

• Maintain and evolve organizational brand standards, including presentation templates and corporate stationery, ensuring consistent visual identity across all communications and adapting designs for various donor segments (e.g., high-net-worth individuals, foundations, corporate partners).

• Create campaign-specific visuals to support major gift cultivation, individual giving programs, and online donor engagement initiatives, directly contributing to fundraising targets.

• Develop, organize, and manage a comprehensive digital asset library, encompassing photos, videos, animations, graphics, and templates, to streamline content reuse and ensure brand coherence.

• Plan, produce, and edit professional videography and photography for field programs, storytelling, and impact documentation, which may involve recruiting and supervising external partners and ensuring sensitivity to cultural contexts and privacy.

• Edit and optimize photo/video content for multiple distribution channels, including websites, social media platforms (Facebook, Instagram, YouTube, LinkedIn), grant proposals, and stewardship materials.

• Create engaging social media visuals, short-form videos, and motion graphics designed to drive donor acquisition, enhance storytelling, and support awareness campaigns.

• Support a mobile-first website strategy by developing dynamic visual content and ensuring adherence to accessibility standards (WCAG/ADA).

• Assist with donor-facing digital tools such as campaign landing pages, e-newsletters, and virtual event materials, ensuring a cohesive user experience.

• Manage the organization's brand architecture and maintain brand guidelines, collaborating with teams to ensure visual alignment with organizational goals.

📝 Enhancement Note: The responsibilities listed highlight a strategic function within KoboToolbox's operations. The emphasis on "donor communications," "fundraising goals," "impact data," and "donor acquisition" indicates that this role is not solely focused on creative output but is integral to the organization's revenue generation and impact reporting processes. The management of a digital asset library and brand guidelines also points to a need for structured content operations.

🎓 Skills & Qualifications

Education: Not specified, but a degree in Graphic Design, Multimedia Arts, Communications, or a related field is typically expected for this level of role.

Experience: 2 to 5+ years of experience in a creative agency or a similar professional environment with a strong focus on multimedia design, graphic design, and/or videography.

Required Skills:

• Proficiency in design and video editing software, including Figma (primary tool), Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Lightroom), or comparable tools like Affinity or Canva.

• Demonstrated experience in creating dynamic business or donor pitches using presentation software such as PowerPoint, Google Slides, or Keynote.

• Proven experience in social media content creation, understanding platform-specific best practices for visual engagement.

• Experience with web design principles and creating visually appealing digital assets for online platforms.

• Solid understanding of print production processes and digital optimization best practices for various media.

• Strong portfolio showcasing a range of multimedia and graphic design work, with a concentration on digital assets, photography, and videography alongside traditional graphic design elements.

• Demonstrated commitment to KoboToolbox's mission (e.g., humanitarian aid, global health, or development work), indicating a passion for mission-driven content creation.

• Ability to overlap significantly with US East Coast business hours for daily working availability, crucial for team collaboration. Preferred Skills:

• Working knowledge of 3D modeling and texturing tools (e.g., Blender, Cinema 4D, Maya).

• Experience utilizing AI tools to scale creative asset variations for marketing campaigns.

• Experience designing direct-response marketing materials and executing A/B testing strategies.

• Deep understanding of WCAG (Web Content Accessibility Guidelines) and ADA (Americans with Disabilities Act) compliant design standards for web and display experiences.

• Experience leading freelance designers or reviewing creative output from external partners.

• Familiarity with online coordination and productivity tools such as Notion, Zulip, Loom, and Linear.

📝 Enhancement Note: The requirement for significant overlap with US East Coast business hours suggests that while the role is remote, synchronous collaboration is highly valued, likely for real-time feedback, brainstorming sessions, and project alignment with teams based in those time zones. The emphasis on Figma as a primary tool indicates a modern design workflow.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A specialized digital portfolio is mandatory, showcasing a comprehensive range of multimedia design capabilities. This should include examples of web graphics, custom motion graphics, videos, animations, digital advertisements, and other marketing materials.

• Demonstrate the ability to translate complex information, such as impact data and beneficiary stories, into clear, engaging visual narratives that resonate with target audiences, particularly donors.

• Include case studies or examples that highlight the process of developing visual assets for specific campaigns or communications objectives, detailing the problem, solution, and outcome.

• Showcase proficiency in brand management through examples of maintaining brand consistency across diverse materials and adapting brand guidelines for different audience segments. Process Documentation:

• Examples of workflow design and optimization for content creation pipelines, illustrating how assets are conceptualized, produced, reviewed, and deployed.

• Demonstrate experience with system implementation or integration, particularly how design tools and asset management systems are used to improve efficiency and collaboration.

• Evidence of measuring the impact of design work through metrics (e.g., engagement rates, conversion improvements, click-through rates) and how this data informs future design decisions.

📝 Enhancement Note: For a role focused on external communications and fundraising, the portfolio is a critical component of the hiring process. It serves as tangible proof of the candidate's ability to deliver on the operational goals of brand building, donor engagement, and impact communication. The focus on "process documentation" implies that candidates should be prepared to discuss their methodologies and how they ensure efficiency and effectiveness in their creative operations.

💵 Compensation & Benefits

Salary Range: Based on the provided experience level (2-5+ years), the remote nature within the United States, and the specialized skill set (multimedia design, video production, specific software proficiency), a competitive salary range is estimated. For a Multimedia Graphic Designer in the US, the typical salary range can be between $65,000 and $95,000 annually. This estimate considers the cost of living variations across the US and the nonprofit sector benchmarks.

Benefits:

• Genuine Impact: Opportunity to contribute directly to projects that affect millions globally, working with international humanitarian organizations and community-based partners in over 200 countries.

• Meaningful Work Environment: Join a mission-driven team focused on tackling global challenges through innovative data collection tools that create lasting change.

• Diverse Team: Become part of a globally diverse, inclusive team that values equity and inclusion.

• Flexible Work Culture: Enjoy mutual flexibility with a culture that prioritizes work-life balance.

• Professional Development: Access generous professional development opportunities to enhance skills and career growth.

• Health & Wellness (U.S. candidates): Choice of 5 medical insurance plans, dental, and vision coverage (with up to 80% of premiums covered), plus life insurance and Long-Term Disability insurance.

• Financial Security (U.S. candidates): 401(k) retirement plan with a 100% employer match on contributions up to 2% of salary.

• Work-Life Balance (U.S. candidates): Generous leave benefits including 20 days of paid time off (PTO), 12 floating holidays, unlimited sick days, and paid parental leave.

Working Hours: The role is full-time, typically requiring approximately 40 hours per week. Significant overlap with US East Coast business hours is expected to facilitate collaboration with teams in that region.

📝 Enhancement Note: The salary range is an estimate based on industry standards for a remote Multimedia Graphic Designer in the United States with 2-5+ years of experience. Actual compensation will depend on the candidate's specific qualifications, experience, and the organization's compensation structure. The benefits package for US candidates is comprehensive and competitive, reflecting a commitment to employee well-being and financial security. The requirement for US East Coast business hour overlap is a critical detail for remote candidates to consider.

🎯 Team & Company Context

🏢 Company Culture

Industry: Nonprofit Technology / Humanitarian Aid / Data Solutions. KoboToolbox operates at the intersection of technology and social impact, providing open-source tools for data collection in humanitarian, development, and human rights sectors. This industry context means the work is mission-driven and focused on global challenges.

Company Size: KoboToolbox is part of a larger ecosystem, with its platform used by over 35,000 nonprofit organizations worldwide. While the specific number of internal employees isn't detailed, the scale of its user base suggests a significant operational footprint and a need for robust internal processes.

Founded: The founding date is not specified, but KoboToolbox's established presence and extensive user base indicate a mature organization with a track record of providing essential services to the nonprofit sector.

Team Structure:

• The Multimedia Graphic Designer will likely be part of a Marketing, Communications, or Development team, working closely with content creators, fundraising staff, and program managers.

• The reporting structure will likely involve a Marketing or Communications Lead, with potential for collaboration across different departments leveraging the designer's output.

• Cross-functional collaboration is expected with teams responsible for program implementation, fundraising campaigns, website management, and online learning platforms, all of whom will utilize the designer's visual assets. Methodology:

• Data Analysis & Insights: The role supports the translation of "complex impact data and beneficiary stories" into visual content, implying an understanding of how to interpret and represent data effectively.

• Workflow Planning & Optimization: Designing and managing a digital asset library, and producing content for various channels, requires structured workflow planning to ensure efficiency and timely delivery.

• Automation & Efficiency: While not explicitly stated for this role, the company's tech focus and the mention of AI tools suggest an environment that values efficiency and may leverage automation where applicable.

Company Website: https://www.kobotoolbox.org/

📝 Enhancement Note: KoboToolbox's mission is central to its culture. Candidates should demonstrate an understanding of and passion for humanitarian work and how visual communication can amplify the impact of data in these critical sectors. The operational aspect of supporting thousands of NGOs globally means there's a need for scalable, reliable, and impactful communication strategies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level specialist, requiring 2-5+ years of experience. It's a key contributor role within the communications function, responsible for executing visual strategies that directly support organizational goals like fundraising and brand awareness.

Reporting Structure: The Multimedia Graphic Designer will likely report to a Marketing Manager, Communications Director, or a similar leadership role within the communications or development department. This structure allows for strategic direction and oversight of creative output.

Operations Impact: The role has a direct impact on KoboToolbox's ability to secure funding and communicate its mission effectively. By creating compelling visual narratives, the designer influences donor perception, engagement, and ultimately, contribution levels. This makes the role crucial for the organization's operational sustainability and growth.

Growth Opportunities:

• Specialization & Skill Advancement: Opportunities to deepen expertise in specific multimedia areas like advanced motion graphics, animation, or AI-assisted creative workflows, potentially leading to senior or lead designer roles.

• Cross-Functional Project Leadership: As experience grows, there may be opportunities to lead creative aspects of larger campaigns, manage external vendor relationships more autonomously, or contribute to the strategic development of communication initiatives.

• Impact Storytelling: Developing expertise in translating complex humanitarian data and field stories into impactful visuals can lead to becoming a subject matter expert in mission-driven visual communication.

• Potential for Team Leadership: With proven success and leadership capabilities, there could be a path toward managing a creative team or overseeing a design function as the organization grows.

📝 Enhancement Note: The "newly created position" aspect suggests that this role has the potential to shape its own trajectory and define its impact. Candidates who can demonstrate initiative, strategic thinking, and a proactive approach to problem-solving will likely find significant growth opportunities. The emphasis on "potential and growth mindset" in the job description encourages candidates to apply even if they don't meet every single qualification, highlighting a culture that values development.

🌐 Work Environment

Office Type: Fully Remote. This offers flexibility for candidates located anywhere within the United States, allowing them to work from their preferred location.

Office Location(s): United States. While fully remote, the requirement for significant overlap with US East Coast business hours suggests a need for candidates to be situated within time zones that facilitate this collaboration.

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes collaboration through tools like Notion, Zulip, Loom, and Linear, suggesting a connected and communicative virtual workspace.

• Tools & Technology: Access to and proficient use of industry-standard design and video editing software (Figma, Adobe Creative Suite) is essential, indicating a technology-forward environment.

• Team Interaction: Regular interaction with various teams (marketing, fundraising, programs) will occur through virtual meetings, project management platforms, and communication tools, fostering a sense of shared purpose.

Work Schedule: Full-time (approximately 40 hours/week) with a focus on achieving deliverables. While remote, adherence to US East Coast business hours for collaborative activities is a key component of the schedule.

📝 Enhancement Note: The remote work arrangement is a significant aspect of this role. Candidates should be comfortable with self-management, asynchronous communication, and leveraging digital tools to maintain strong working relationships and project momentum. The emphasis on US East Coast hours means candidates should consider how their personal schedule can accommodate this requirement for effective team participation.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications, resumes, and portfolios to assess qualifications and alignment with the role's requirements. Portfolio review is a critical step here.

• First Interview: Likely a conversation with a hiring manager or HR to discuss experience, skills, and cultural fit. Expect questions about your approach to multimedia design, brand storytelling, and mission alignment.

• Technical/Creative Assessment: This may involve a design challenge or a more in-depth portfolio review where you'll be asked to walk through specific projects, explain your creative process, and discuss how you achieved desired outcomes (e.g., donor engagement).

• Final Interview: Potentially with senior leadership, focusing on strategic thinking, collaboration style, and long-term vision for the role.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your multimedia capabilities (graphics, video, animation, photography), your ability to tell stories, and your experience with donor communications or mission-driven content.

• Highlight Process & Impact: For each project, clearly articulate the problem statement, your creative process, the tools you used, and the measurable results or impact achieved (e.g., increased engagement, successful campaign, improved brand perception).

• Showcase Brand Management: Include examples where you've maintained brand consistency or adapted branding for specific audiences or campaigns.

• Demonstrate Technical Proficiency: Ensure your portfolio clearly shows your skills in Figma, Adobe Creative Suite, and any other relevant software.

• Accessibility Awareness: If possible, include examples that demonstrate your understanding of accessibility standards (WCAG/ADA).

Challenge Preparation:

• Be prepared to discuss how you would approach creating visual content for a specific KoboToolbox campaign or a hypothetical scenario involving translating complex data into an infographic.

• Practice articulating your design decisions, focusing on how they serve the organization's communication and fundraising objectives.

• Be ready to discuss your experience with managing digital assets and maintaining brand guidelines in a collaborative environment.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates should invest significant time in curating and presenting their best work, ensuring it directly addresses the requirements for multimedia storytelling, brand consistency, and donor engagement. The interview process will likely be heavily weighted towards assessing creative execution and strategic application of design skills.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as the primary tool for graphic design and prototyping, indicating a collaborative, vector-based design workflow.

• Adobe Creative Suite: Comprehensive suite required, including:

  • Photoshop: For image editing and manipulation.
  • Illustrator: For vector graphics and illustrations.
  • InDesign: For layout and print design (brochures, infographics, presentations).
  • Premiere Pro: For video editing.
  • After Effects: For motion graphics and animation.
  • Lightroom: For photo management and editing.

• Presentation Software: PowerPoint, Google Slides, or Keynote for creating dynamic business and donor pitches.

Analytics & Reporting:

• While not explicitly listed, familiarity with web analytics tools (e.g., Google Analytics) and social media analytics platforms would be beneficial for understanding content performance and informing design strategies. CRM & Automation:

• AI Tools: Mentioned for scaling ad creatives and assets, suggesting an openness to leveraging AI in the creative process.

• Coordination & Productivity Tools: Notion (documentation, project management), Zulip (team chat), Loom (video messaging), and Linear (project management) are preferred, indicating a preference for integrated, efficient collaboration platforms.

📝 Enhancement Note: Proficiency in Figma and the Adobe Creative Suite is non-negotiable. Candidates should be prepared to discuss their experience with these tools in detail, including specific workflows and advanced techniques they employ. Familiarity with modern collaboration and project management tools will also be a significant advantage.

👥 Team Culture & Values

Operations Values:

• Mission-Driven Impact: A core value is contributing to KoboToolbox's mission of improving data collection for humanitarian, development, and human rights work. Operations professionals are expected to align their work with these global impact goals.

• Data-Driven Decision Making: While this role is creative, it supports the communication of impact data. An appreciation for data-informed storytelling and understanding how visuals can clarify complex information is crucial.

• Efficiency & Scalability: Supporting a global user base of 35,000+ organizations implies a need for efficient processes and scalable content solutions. Operations professionals are expected to contribute to streamlining workflows.

• Collaboration & Inclusivity: The organization emphasizes a diverse and inclusive team, fostering a collaborative environment where different perspectives are valued. Operations professionals should be adept at working with diverse stakeholders.

• Innovation & Adaptability: The use of modern tools like Figma and AI, along with the "newly created position" status, suggests an environment that embraces innovation and requires adaptability from its team members.

Collaboration Style:

• Cross-functional Integration: Operations professionals are expected to work seamlessly with marketing, fundraising, program management, and potentially technical teams, ensuring visual assets support broader organizational objectives.

• Feedback Exchange: A culture that values constructive feedback is likely, enabling continuous improvement of creative output and operational processes.

• Knowledge Sharing: Utilizing tools like Notion and Zulip suggests a culture that promotes knowledge sharing and open communication to enhance team efficiency and collective problem-solving.

📝 Enhancement Note: Candidates should research KoboToolbox's mission and values thoroughly. Demonstrating a genuine passion for the organization's cause and articulating how their design skills can contribute to its operational success (e.g., by enhancing fundraising appeals or improving communication clarity) will be key to cultural fit assessment.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Data: Effectively visualizing intricate impact data and sensitive beneficiary stories into compelling, accessible narratives for diverse donor audiences is a primary challenge.

• Balancing Brand Consistency with Campaign Needs: Maintaining a cohesive brand identity across all communications while creating distinct, impactful visuals for various fundraising campaigns requires strategic design thinking.

• Remote Collaboration Dynamics: Ensuring seamless collaboration, effective communication, and consistent workflow across a fully remote team, particularly with the need for US East Coast hour overlap, presents operational challenges.

• Evolving Digital Landscape: Staying current with new design tools, AI capabilities, and social media trends to produce innovative and effective visual content requires continuous learning and adaptation.

Learning & Development Opportunities:

• Advanced Multimedia Skills: Opportunities to deepen expertise in motion graphics, animation, 3D modeling, or AI-driven design workflows, potentially through workshops, online courses, or hands-on project experience.

• Strategic Communications: Developing a deeper understanding of donor psychology, fundraising strategies, and impact reporting to inform more effective visual communication.

• Project Management & Leadership: Gaining experience in managing creative projects from conception to completion, potentially leading freelance designers or overseeing specific creative initiatives.

• Industry Conferences & Certifications: Access to professional development resources that could include industry conferences, specialized training, or relevant certifications in design or digital marketing.

📝 Enhancement Note: The "newly created position" aspect means the candidate will have the opportunity to shape the role and its processes. This presents both a challenge in establishing new workflows and a significant growth opportunity to define best practices for multimedia operations within KoboToolbox.

💡 Interview Preparation

Strategy Questions:

• "How would you approach creating a visual campaign to increase individual donor contributions for KoboToolbox, considering our mission and target audience?" (Focus on strategy, audience segmentation, and creative execution).

• "Describe a time you had to translate complex data or a sensitive story into an easily understandable visual. What was your process, and what was the outcome?" (Focus on problem-solving, storytelling, and impact).

• "How do you ensure brand consistency across various digital platforms while also creating unique visuals for specific campaigns?" (Focus on brand management and adaptability). Company & Culture Questions:

• "What about KoboToolbox's mission resonates with you, and how do you see your design skills contributing to our work?" (Focus on mission alignment and passion).

• "How would you collaborate with a remote team, particularly with the requirement to overlap with US East Coast business hours?" (Focus on remote work skills and collaboration style).

• "How do you stay updated on the latest design trends and technologies, and how might you leverage AI in your role here?" (Focus on continuous learning and innovation). Portfolio Presentation Strategy:

• Structured Narrative: For each portfolio piece, present it as a mini case study: identify the challenge/goal, explain your creative process and design choices, detail the tools used, and articulate the results or impact.

• Quantify Impact: Wherever possible, use metrics to demonstrate the effectiveness of your work (e.g., increased engagement rates, click-throughs, positive feedback).

• Showcase Versatility: Highlight the breadth of your skills by presenting a mix of graphics, video, animation, and photography, demonstrating your ability to handle diverse multimedia needs.

• Brand Alignment: Explicitly discuss how your work aligns with brand guidelines or how you adapted them strategically.

• Concise & Engaging: Keep your presentation focused and engaging. Be prepared to answer questions about your technical process and strategic thinking.

📝 Enhancement Note: Candidates should be prepared to discuss their experience with the specified tools (Figma, Adobe Creative Suite) in detail and demonstrate how they apply these tools to solve communication and fundraising challenges. The interview will likely assess not only creative talent but also operational efficiency and strategic thinking in a nonprofit context.

📌 Application Steps

To apply for this Multimedia Graphic Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating graphic design, video production, photography, motion graphics, and experience with donor communications or mission-driven content. Ensure it showcases your proficiency in Figma and Adobe Creative Suite.

• Resume Optimization: Craft your resume to emphasize relevant experience (2-5+ years), key skills (Figma, Adobe Suite, social media, web design), and any achievements related to fundraising support, brand management, or impact storytelling. Use keywords from the job description naturally.

• Interview Preparation: Practice articulating your creative process, technical skills, and passion for KoboToolbox's mission. Prepare to discuss specific portfolio projects in detail, focusing on process and outcomes.

• Company Research: Thoroughly research KoboToolbox's mission, values, current campaigns, and target audiences. Understand their work in humanitarian aid and data solutions to better align your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.