MSF Access 101 Project - Consultation Design Consultant

📍 Job Overview

Job Title: MSF Access 101 Project - Consultation Design Consultant

Company: MSF International

Location: Geneva, Switzerland (Home-based)

Job Type: CONTRACTOR

Category: Operations Strategy & Learning Design

Date Posted: 2026-09-22

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote Solely

🚀 Role Summary

• Lead the strategic design and execution of a comprehensive consultation process to identify critical learning needs and knowledge gaps within the MSF Movement concerning access to health products.

• Develop actionable recommendations for the curriculum and structure of the "Access 101" e-learning course on MSF's Tembo platform, ensuring alignment with identified stakeholder needs.

• Implement a mixed-methods research approach, integrating qualitative and quantitative data collection to capture diverse perspectives from a global humanitarian organization.

• Drive the development of supporting learning materials and regional workshop frameworks that complement the core e-learning initiative, fostering a holistic learning experience.

• Contribute to strengthening MSF's collective understanding and capacity in improving access to essential medicines, diagnostics, vaccines, and other health products for affected populations.

📝 Enhancement Note: This role is crucial for a significant internal learning initiative within MSF, focusing on a core aspect of their humanitarian mission. The emphasis on "Access to Health Products" and the development of an e-learning course positions this as a strategic operations and program development role, requiring strong analytical, design, and communication skills to translate complex needs into structured learning content. The "Consultant" nature of the contract implies a project-based focus with clear deliverables and a defined timeline.

📈 Primary Responsibilities

• Design and implement a robust consultation methodology and detailed work plan for identifying learning needs, knowledge gaps, and preferences related to health product access across the global MSF Movement.

• Develop and deploy a diverse range of consultation tools, including interview guides, survey questionnaires, and data collection frameworks, tailored for a complex, international non-profit organization.

• Conduct qualitative interviews, focus groups, and quantitative surveys with a broad spectrum of MSF stakeholders, ensuring representation from various regions, operational entities, and functional roles.

• Apply principles of diversity, equity, and inclusion throughout the consultation process to capture a wide array of perspectives, including those from different geographical locations, job functions, and hierarchical levels.

• Analyze complex qualitative and quantitative data to identify key learning needs, existing knowledge gaps, perceived barriers, motivational factors, and specific audience preferences for learning about health product access.

• Produce a comprehensive report detailing consultation findings, including insights into effective engagement strategies between MSF Access and MSF operations, and providing practical, data-driven recommendations.

• Present the analyzed findings and strategic recommendations clearly and concisely to the Access 101 project team and other relevant MSF stakeholders.

• Translate the consultation insights into concrete recommendations for the syllabus of the Access 101 Tembo e-learning course, including learning objectives, thematic content areas, audience segmentation, and priority modules.

• Advise on the optimal balance and integration of various learning formats, such as e-learning modules, downloadable resources, and in-person or virtual regional workshops, to maximize learning impact.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on strategic consultation and analysis, directly feeding into the design of educational content. This requires the consultant to not only gather data but also interpret it through the lens of organizational learning and operational impact within the humanitarian sector. The expectation to analyze "meaningful engagement between MSF Access and MSF operations" indicates a need for understanding organizational dynamics and interdepartmental collaboration.

🎓 Skills & Qualifications

Education:

• A degree in Education, Social Sciences, Public Health, Organizational Development, or a closely related field, providing a foundational understanding of learning principles and human behavior within organizational contexts. Experience:

• A minimum of 3 years of progressive experience in learning design, curriculum development, organizational learning strategy, or comprehensive stakeholder consultation processes, demonstrating a proven track record in educational program development. Required Skills:

• Learning Design & Curriculum Development: Proven ability to design and develop effective learning programs, courses, and curricula, with a strong understanding of adult learning principles and instructional design methodologies.

• Consultation & Research Methodology: Demonstrated expertise in designing and implementing mixed-methods research processes, encompassing both qualitative (interviews, focus groups) and quantitative (surveys) approaches.

• Stakeholder Engagement & Management: Strong experience in identifying, engaging, and managing diverse stakeholders across various organizational levels, functions, and geographical regions, particularly within complex, international environments.

• Analytical & Reporting Skills: Excellent analytical capabilities to synthesize complex data sets and strong report-writing skills to produce clear, concise, and actionable findings and recommendations.

• Cross-Cultural Communication: Proficiency in engaging effectively with diverse audiences across different cultural contexts, ensuring inclusivity and sensitivity in all interactions.

• English Proficiency: Excellent written and spoken English is essential for communication, documentation, and presentation.

Preferred Skills:

• Humanitarian/Global Health Sector Experience: Prior experience working within humanitarian aid organizations, global health initiatives, international development agencies, or non-profit environments is highly advantageous, providing context for MSF's operational landscape.

• Language Proficiency: Knowledge of French, Spanish, Arabic, or Portuguese is a significant asset, facilitating broader engagement with MSF's diverse international teams.

• E-learning Platform Experience: Familiarity with e-learning platforms (like MSF's Tembo) and the development of digital learning content.

• Organizational Development: Understanding of organizational development principles and their application in driving change and improving operational effectiveness.

📝 Enhancement Note: The required skills are heavily weighted towards research, design, and analytical capabilities, underscoring the project's foundation in data-driven insights. The preference for humanitarian sector experience and additional languages highlights the specific context of MSF and the need for candidates who can navigate its unique operational environment and diverse workforce.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Learning Design & Consultation Case Studies: Showcase examples of previous projects where you designed and implemented consultation processes to identify learning needs, analyze findings, and translate them into curriculum or learning program designs.

• Methodology Documentation: Provide evidence of your ability to document consultation methodologies, work plans, and stakeholder engagement strategies, demonstrating a structured approach to project execution.

• Data Analysis & Reporting Examples: Include samples of reports that clearly present findings from qualitative and quantitative research, with a focus on actionable recommendations and insights relevant to organizational learning or strategic initiatives.

• Stakeholder Engagement Examples: Highlight instances where you successfully engaged diverse stakeholder groups across different regions or functions, demonstrating your ability to manage complex communication and collaboration.

Process Documentation:

• Consultation Frameworks: Demonstrate a clear understanding of how to develop frameworks for needs assessments and stakeholder consultations, outlining the steps from planning to execution and analysis.

• Curriculum Design Process: Illustrate your process for translating identified learning needs into structured course syllabi, learning objectives, content modules, and appropriate delivery methods.

• Impact Measurement Strategy: While not explicitly a deliverable, a portfolio that hints at how learning initiatives are measured for impact or effectiveness would be beneficial, showing foresight beyond initial design.

📝 Enhancement Note: For a consultancy role focused on design and consultation, the "portfolio" is less about system implementation and more about demonstrating a robust process for needs assessment, stakeholder engagement, data analysis, and translating those insights into actionable learning strategies. The emphasis is on the strategic and methodological approach rather than specific tool proficiency.

💵 Compensation & Benefits

Salary Range:

• As this is a consultancy role, compensation will be based on the consultant's experience and proposed daily rate, negotiated within the project's budget. Based on industry benchmarks for similar international consultancy roles requiring 3+ years of specialized experience in learning design and stakeholder consultation within the humanitarian or global health sector, a daily rate ranging from CHF 350 to CHF 600 (Swiss Francs) is anticipated. This range accounts for the specialized skills, project duration, and the international scope of MSF. The total contract value would therefore range approximately from CHF 7,000 to CHF 15,000 for the full 20-25 working days. Benefits:

• Contractual Flexibility: This is a consultancy